Charlie Smith

Summary

Degree in Economics with background in both quantitative and qualitative research to a high level. Over 4 years retail experience within the same company, and has an excellent understanding and delivery of: customer service, meeting and exceeding targets, leadership, communicating with all persons. Has a background in training, quick learner, particularly within a fast paced environment, and can solve difficult problems with efficiency.

Qualifications

The University of Wales Degree (2013-2016)

BscEcon Economics degree, including advanced macroeconomics and microeconomics, econometrics, marketing management, accounting, and an independent research project surrounding the impact of international trade upon the import and export market within sport.

I have an extensive background in presenting to large audiences, all of which has been met with favourable feedback via notable professors.

John Cleveland College (2009-2013) A level and GCSE

Economics, Psychology and Chemistry A levels and 11 GCSE’s all A*- B grade including A’s in Maths, English Language & Literature, and Science.

Outside Academia

Level 2 health and safety, Level 2 hygiene, level 2 customer service and checkout operative trained by Wm Morrisons Supermarkets plc. Also I have acquired a level 1 sports leadership award. Additionally, I have completed Barclays Digital Driving License sections on Microsoft literacy, and therefore have a high understanding of the main programmes in Microsoft office. I am a confident oral speaker, and can speak and write Spanish to a basic level.

Career

Wm Morrisons Supermarkets plc. (2011-Present)

Within this time I have worked in two stores, which shows my commitment to a cause, and to a firm. My role within both of these stores has allowed me to showcase an array of different skills, including: time management, communication, meeting and exceeding targets with time limits, the ability to learn quickly on the job in a fast paced environment and excellent customer service skills. On top of this, I have been able to demonstrate my innate ability to lead a team successfully by leading shifts weekly, and delivering high standards throughout all working areas. Moreover I have trained numerous employees on the job, whilst completing tasks set out for myself to complete, and have completed a variety of additional courses to enhance my standings in the work place. I am often relied upon to work independently, and work multiple jobs owing to staff shortages, and have proved myself as a team player by covering shortages and by working late.

This coupled with my ability to solve problems quickly and efficiently, demonstrates my adaptability to new working environments, a desire for continuous learning and to fulfil my potential by excelling in the work I complete.

I have also received exceptional feedback from customers for my levels of customer service; further I have received high praise from superiors for attitude, levels of work and customer service.

Volunteering (2008- Present)

For 8 years I have been a helper for a children and young person’s youth group during the summer holidays. Having attended this myself, I felt a loyal connection with the group and therefore believed that I should give my time back to a worthy cause, so that others can feel the joy I did at this age. The age range is from 4-13 and therefore communicating to this audience requires a different approach to that I would consider normal day to day communication. Additionally one of my roles is to liaise with parents should matters of concern require attention, showing further communication skills.

I have been previously associated with the rebuild and maintenance of a school garden project (2008-2010), which required risk and time management to complete. Completing this task required overcoming many difficult obstacles. Nevertheless, working as a team we overcame these and provided a fruitful and self-sustained garden project.

During the period of 2009-2012, I helped out with an organisation known as the Sunshine Club, a club for individuals with learning disabilities to enjoy a day of fun where they can meet their friends twice a week. This alleviates day to day pressures of their carers’ and families, which in itself is a rewarding activity to partake in.

Activities and Interests

In my spare time, I play and watch numerous sports, such as cricket, football, darts and badminton. Outside of sport, I have interests in many areas such as food and drink, and prehistoric nature.

Contact details

Email: charliesmith199417@gmail.com

Mobile: 07577344943

Address:

Charlie Smith

2 Wentworth Close

Hinckley

Leicestershire

Le10 1RZ

LinkedIn: linkedin.com/in/charlie-smith-1149a5121