CURRICULUM VITAE

Name: Mr. SANTANU GOSWAMI(Mobile)-09854058808.E-Mail: santanu70in@yahoo.comProfessional strength and Business understanding.Sales and Marketing with 20years of experience across different industries .13 years of experience in Banking industry.Businees leader with proven credentials of successfully leading branch with focus on business development ,Managing client relationships, Expansion of Branch Network, appointing alternate channel of business, understanding of the competitive landscape, trends and opportunity.

PROFESIONAL EXPERIENCEThe Industrial Co-operative Bank Ltd, as Managing Director- August 2014 Role :Work with other top-tier executives to oversee the operations of the bank. Establish new business contacts, interact with clients, and recruit employees. Develop strategic marketing and sales plans to boost profits and efficiency.Also coordinate the efforts of various departments, such as legal, finance, marketing, and sales, to meet the organizational goals.

ICICI Bank Ltd from September 2003 To July 2014:

September 2003 to March 2006 :Branch ManagerRole and Achivement :Drive for S/B ,C/A,NRI account through the Branch Staff , BDE and also passing the Leads to the sales Team.Drive for FD ,Fee income(LI,GI,Gold,Forex,Mutual Fund,) ,Drive for Asset products of ICICI Bank through the Asset Desk Managers .Deposit mobilization from TASC customers.Drive for CASA.Operational activities of branches with the Branch Operation managers reporting.From September 2003 looked after entire operations/sales of the Standalone Branch Guwahati,(overall incharge of the entire operations/sales of the branch and Extension counter branch where retail deposit was 310 crores).Branch had a growth from 75 crs to 310 crs . Saving accounts base of 42,000 customers(The S/B account base increased from 7000 to 42000) Audit rating outstanding ,.Operations excellence, Implementation of 5s .Went abroad for the best Bank Assurance branch awards on Life Insurance ,Mutual Funds .Got the best branch (Main and EC) Guwahati pan India on Life Insurance for the year 2005-06.The Branch was upgraded to A category FY05-06 .Branch was Executive Directors club member during my tenure.

April 2006 to May 2008 : Senior Branch Manager Role and Achivement :Was posted at Jamshedpur Branch as Senior Branch Manager,Biggest A+ category branch in East with retail deposit of 530crs .The total customer base of Jamshedpur branch was 80,000 .Achievements- 5 star audit rating (91% branch got on Audit.) Best A+ category branch qualified for switzerland/Europe/Egypt and other contests on Life Insurance Contest .Branch also qualified for NO 1 position on the FD contest.Branch has achieved 500% of target on Forex and Demat Desks 2006-07 .Branch has achieved 200% target on Fee income .Branch qualified for the best A+ category branch in East on Deposits, Audit excellence ,Fee income,Forex,Channel Migration FY06-07. Posted to Guwahati ICICI Tower Branch at Guwahati Fancy Bazar as Senior Branch Manager from July.Won the best branch with outstanding performance PAN INDIA in the Millennium Contest for Fixed Deposit /SB account from August07 to November07 .On September 07 went to Europe for Winning the Hall of Fame contest on Mutual fund at Fancy Bazar Branch.June 2008 to March 2012 : Cluster Manager.When posted as Cluster Manager Jorhat Circle with 12 branches reporting to me with main focus area on CASA and Fee from the branches from April 09.It was the best Cluster in CASA and Fee in the region. Was posted as AreaHead/Cluster Manager Shillong from May 2010.Had total 30 branches under me.Opened Branches /ATM on various remote areas of Northeast on RBI mandate on Financial Inclusion.

April 2012 till July2014- Head Government Banking ,NorthEast

Job Profile- To bring synergy with branch banking vintage people where picked from retail to bring synergy with Government Banking Group where I was the only person from retail background to bring the synergy.Looked after the total branchesTotal 115 Branches of Nort east /Parts of North Bengal to do Goverment business throughout North East and parts of Nort Bengal -Siliguri,Gangtok ,etc.Every branch was given a target to bring CASA from Government departments by opening accounts.The focus area of the Bank was to leverage on the customized technology platform of the bank and to get accounts from the departments specially the departments handling schemes .

AVIVA LIFE INSURANCE- December 2002 as Branch Manager.Role :To act as a profit center head for the branch & report to the Regional ManagerWas responsible for Recruiting / Training / Motivating a team of Sales Managers who in turn managed a team of Insurance Advisors.Ensure that business objectives (Targets) are met both in terms of income generation as well as number of policies.Feedback on products / processes to help effect qualitative changes leading to process improvements / faster turnaround times / increased sales.Ensure regular agent interface to keep abreast of performance, recognize training needs / sales support required & take proactive action which involved.Monitoring a large team of Advisors to achieve there business targets across the whole product range.To ensure continuous recruiting of advisors.Motivating the Advisors as to them achieving there targets is the key focus.Managing the Administration and operations of the Branch.

Enbee Advantage Services ltd .- January 1999 to November 2002( A part of Nava Bharat Group of News Papers) as a Branch Manager North East operations .Role :Independent charge of North East to market Enbee Advantage Cards through a team of Territory Managers, sales Executives and franchises.Develop the trade members through close monitoring, regular coaching and motivating them so as to use them as an effective marketing tools.Identifying new market segment and developing marketing strategies to tap the segment every month.Training ,Recruiting , Managing top of line sales force.Monitoring customer service operations with strong focus on customer satisfaction and implementing customer retention strategies.

Event marketing and organizing events for the card members.Training and motivation of executives and franchises.Monthly Review of TM, Executives performance.Develop long term and annual marketing strategy and plans with a clear projected sales and revenue forcast.Opened the branch for North East and looked after the initial Recruitment of Manpower and brand positioning .Marketing of Surya oil (Soya and Mustard Oil) ensuring in shop visibility and distribution.( which is an additional responsibility.).Experience Gained-Experience in selling intangible/conceptual product/services to target clients Accomplishments-Selected as Best Branch Manager for Two consecutive years out of 24 branches of Enbee throughout India.

Money craft Plantations Ltd. – May 1995 to December 1998 .as Divisional Manager (sales), North East.Role :Marketing of financial service through a team of dedicated sales executives and agents.(Hard core sale of Financial Product)Recruiting, training and motivating a team of agents through out North-east.Planning & conducting feasibility studies and implementing various schemes.Regular scanning of the brands dynamic external and internal environment and developing competitive strategies.Marketing of Sun Craft (Sunflower oil), & controlling the channels of distributionCoordinating with advertising/events agencies to ensure effective communication of the brand positioning.

Sterling Holiday Resorts (India) Ltd: July 1994 to April 1995 . Sales Executive Role :Marketing of time-share to individuals and corporate clients.

Blow Plast Ltd. (Moderna Division) : September 1993 to June 1994 , Sales officerRole :Handling Dealer Network.Appointment of dealers in various places of North-East

Modi GBC LTD – February 1992 – August 1993, Sales Executive Role :Handling dealer network and institutional sales of lamination and binding machines.Organizing demonstration of products to Key customers.Worked with Modi Xerox Ltd as Float from December 1990 to June 1991 in Guwahati branch.The Job InvolvedDirect marketing of Xerox machines.

Professional QualificationLLB from Gauhati UniversityPGDMM from IGNOU.Bacheolor of Arts , Economics.AMFI Certified.

PROFESSIONAL TRANING:Attended Various professional trainings conducted by ICICI Bank and where training is a continuous process.Attended seminar and Workshop Blue print for Success by Internationally famous educator and Motivator Shiv Khera at Delhi.Went to Mauritius to participated at Made In India Show organised by CII on July 1997.Attended a Legal Training Course organized by Law Research Institute ,Eastern Region.