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Alessandro Tatulli Address: Al Hamra Village , Ras Al Khaimah . UAEMobile: + (971) 50 864 1803 | Email: [email protected]: ae.linkedin.com/pub/alessandro-tatulli/9/ab6/3a1

FOOD AND BEVERAGES OPERATIONS DIRECTOR(FMCG)

Experienced restaurant owner/restaurateur offering extensive years of cumulative experience in leading, developing and executing business operations while boosting the bottom line within the hospitality industry. Expert in maintaining a high level of awareness on industry best practices and trends regarding food, service, technology and entertainment in food & beverage (F&B). Exceptional skills to organise multiple projects while managing and prioritising multiple tasks and meeting deadlines as well as improving service levels to 300%. Well qualified with A.I.S. Somelier Qualification and Hotelier College Degree in Hotel Management with a history of achieving budgeted revenues and expenses and maximising profitability related to the F&B department. Implementing and monitoring ordering and receiving programme to ensure proper quantity and prices on all purchases. Proficient in ensuring that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented. Developing new F&B fine dining and casual restaurant concepts based on the research on new trends for products and services and new technology for energy saving, hygiene and productivity improvement. Consistently managing the long-range staffing needs of the department. Proven track record of managing operations, growing revenue and optimising operational efficiency, market profile and reputation of prestigious hotels in challenging, intensely competitive markets.

CORE COMPETENCIES▪ Cost Budgeting ▪ Forecasting ▪ Business Development ▪ Recruitment ▪ Training and Development ▪ Marketing ▪ Risk Management ▪ Visual Store Layout ▪ Future Growth Planning ▪ Pre-Opening ▪ Contract Management ▪ Operations ▪ Rewards and Incentives ▪ Public

Relations ▪

KEY SKILLS Concept Creation: Developing conceptual plans for the various F&B outlets and responsible for the physical/aesthetic

maintenance of the restaurant. Planning and approving external and internal marketing and sales promotion activities for the food and beverage department. Planning and implementing procedures for special club events and banquet functions.o Developed and created 3 new concepts namely, fine dining (BICE MARE), casual dining (SAPORI DI BICE and PIZZA MILANO).

Prepared and implemented these concepts based on market trends and research.

Investor Relations: Outstanding track record of establishing cordial relations with external and internal stakeholders and establishing fruitful collaboration with end users and sponsors for improving organisational excellence.o Restructured the BICE Restaurant inside Hilton Hotel Abu Dhabi, demonstrated strong negotiation skills to convince the

potential stakeholders to buy the entire concept of BICE brand for the Abu Dhabi emirate. Gradually moved BICE from Hilton Abu Dhabi to Etihad Towers Abu Dhabi (Jumeira Group) with 3M$ budget.

Restaurant Growth Strategy: Conducting monthly F&B meetings, and attending meetings as the Department Head such as executive committee meetings, profit & loss meetings, strategy meetings and daily morning briefings, logistics and delivery. Monitoring productivity performance as shown in monthly productivity reports and reviewing with appropriate department heads. Assuring that all standard operating procedures for revenue and cost control are in place and consistently utilised.o Opened BICE at U.A.E, Qatar, Bahrain and Kuwait (Fine and Casual). Successfully sold the concept of BICE to all potential

targeted countries. Achieved the biggest challenge to open BICE in Iran (Parsian Azadi Hotel Teheran), due to political and economical challenges.

People Management: Skilled in motivating employees to achieve full staff potential to ensure sustainable business success in future. Exhibiting a positive and involved team attitude to all and promoting positive relations through an environment that encourages open communications, trust and mutual respect. Negotiating with suppliers to get the best quality products and services at the best price.o Successfully managed the recruitment procedures right from managers, chef, assistants, etc. Handled 50-60 people in each

BICE restaurant. Created plan and approved the organisational chart, staffing and scheduling procedures and job description/specifications for all department staff. Created BICE Manual (Standards and Procedure) of 300 pages manual.

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Alessandro Tatulli | Mobile: + (971) 50 864 1803 | Email: [email protected]

mailto:[email protected]


CAREER HISTORYDirector of Operation and Development, Ras Al Khaimah Hospitality Group (Government of RAK), UAE Jan 2014- Present

Managing, leading and develop the Hospitality Group of Ras Al Khiamah Emirate, actively contributing at the expansion of the Hospitality section of the booming Emirate.

Corporate Manager DOO, BICE International, UAE 2010 – Oct 2013

Leading, supervising and consulting the restaurants in Middle East, United Arab Emirates, Bahrain, Qatar, South Africa (Johannesburg), Iran, as well as checking P&L, food costs and optimising the operational and economical strategies of the outlets.

Supporting the restaurant managers and ex chefs in maintaining diplomatic relations with owning companies. Expanding the brand in Middle East, Africa and Asia and responsible and author of the standard operation and procedures for the

company. In charge of the hiring process of managerial level for the restaurants and every new opening (Av. 3/year). Setting preopening teams, personally following-up design and fit-up for the new restaurants, P&L, recruitments, trainings and

procurements. Sensibly increasing the popularity and public relations of the brand.Achievements Opened the International Headquarter in Dubai and developed the brand in the region.

General Manager, BICE Restaurant at Hilton Hotel Abu Dhabi 2005 – 2010

Led a team of 50 associates, managed, improved and marketed the outlet and ensured the best quality of service and culinary experience to the guests.

Played a focal part of the executive team and reported to the BICE head office in New York as well as to the general manager of Hilton Abu Dhabi.

Achievements Since 2005 to present day, the BICE outlet was rated as the best Italian restaurant in town. Recognised by the Italian Culinary Academy as the genuine Italian Restaurant in the UAE. Awarded by the Italian Ambassador as the accredited representative of the Italian Culinary in UAE. Awarded by the Italian task Airforce Al Bateen United Arab Emirates from Commander Col. A.A.r.n.n.Filippo Caroselli as

supporter of T.S.A. Al Bateen.

Sales Manager, Parmafoodstuff Trading L.L.C., UAE 2003 – 2005

Contributed actively to constructive strategic plans to build the company as the lead distributor of Italian food stuff in the Middle East Market and handled import/export of fine food goods from Italy.

Achievements The company achieved the goal to be the number 1 distribution company for the best hotels in town.

Restaurant Owner 1998 – 2003

Owned 3 restaurants - FONTI DI RECOARO 350 covers (Milan), SASSEO Restaurant (Michelin forks) 90 covers, achieved great results with great appreciation in the region and IL PORTO (Sardinia).

Director Food and Beverage, ViaggiDelVentaglio Tour Operator 1995 – 1998

Responsible for the pre-opening, launch and management of VDV Resorts : Maldives (Rahnnaly Island). Dominican Republic (Gran Dominicus Resort), Yucatan Peninsula (Mexico) HavanaClub (Cuba).

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EARLY CAREER

Operation Manager ( Maldives, Holuvely Island Resort , Male’ south Athol ) 1993 – 1995 Airport Coordinator Service ( Inteser ) 1991 – 1993 Operational Department (Office Clerk) ( Viaggi dea Tour Operator ) 1989 – 1991 Front Office Clerk ( Hotel Mediolanum Milan ) 1987 – 1989

EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS

A.I.S. Somelier Qualification, Italy 2000Hotelier College Degree in Hotel Management 1987High School DiplomaPADI Diving ‘Instructor’ CertificatePADI Emergency First Response (EFR) ‘Instructor’ Certificate

PERSONAL DETAILSDate of Birth: 4th Sep, 1966 Nationality: Italian

Driver’s Licence: Full

References available on request

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