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Customer Service Dept. MSC Club subscription procedure for Emerging Markets

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Customer Service Dept. MSC Club subscription procedure for Emerging Markets. Customer Service Dept. Web form filling guide Confirmation email and E-card. WEB FORM filling guide. 1) Go on website www.mscclub.org -2)Click on the link (circlued in red). WEB FORM filling guide. - PowerPoint PPT Presentation

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Page 1: Customer Service Dept

Customer Service Dept.

MSC Club subscription procedure for Emerging Markets

Page 2: Customer Service Dept

Customer Service Dept.

• Web form filling guide• Confirmation email and E-card

Page 3: Customer Service Dept

3

WEB FORM FILLING GUIDE

1)Go on website www.mscclub.org

-2)Click on the link (circlued in red)

Page 4: Customer Service Dept

4

WEB FORM FILLING GUIDE

Global Website section: MSC Club

- Click on Became a Member Subscription

Page 5: Customer Service Dept

5

WEB FORM FILLING GUIDE

Global Website section: MSC Club/Became a Member form

Web form filling suggestions:

-select the correct country in the drop-down menu.

-please be sure to correctly insert all manadatory information.

-note that an unique email address can be utlized for each Club subscription (i.e. You cannot subscribe more customers utilizing the same email address)

Page 6: Customer Service Dept

6

CONFIRMATION EMAIL AND E-CARD

Club subscription confirmation email:

Timing and Confirmation email/e-card:

Within 7 days after the subscritpion request an automatic confirmation email will be sent to customer email address.

Confirmation email contains:- MSC Club e-card* with member details.

*It should be printed and showed to onboard staff in order to take advantage of MSC Club benefits

Page 7: Customer Service Dept