customer master presentation - contentssapidp/012002523100001496732015e/… · hcm processes and...

85
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1 Customer Customer Master Presentation - Contents Solution at a Glance Solution in Detail Package Deployment Software Products and System Landscape V4.607 Payments and Benefits Services for Employee Lanes Learning Services for Employee Lanes HCM Core Services for Employee Lanes Time Management Services for Employee Lanes Travel Management Services for Employee Lanes Career and Development Services for Employee Lanes Work Feed Content for Employee Lanes HCM Core and Approvals Services for Manager Lanes Career and Development Services for Manager Lanes HCM Processes and Forms Services for Manager Lanes Reporting Services for Manager Lanes KPI Services for Manager Lanes Work Feed Content for Manager Lanes E-recruiting in manager self-service HCM processes and forms in manager self-service Human capital management core services in employee self-service Time management in employee self-service Payments and benefits in employee self-service Travel management in employee self-service Career and development in employee self-service HCM core services and approvals in manager self-service Performance management in manager self-service Compensation management in manager self-service Talent management in manager self-service Reports in manager self-service Reports based on operational data provisioning (ODP) in manager self-service Integration to SuccessFactors ESS/MSS with lanes ESS/MSS without lanes Integration to SuccessFactors for Self-Service Lanes

Upload: duongnhan

Post on 30-Jul-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 1 Customer

Customer Master Presentation - Contents

Solution at a Glance

Solution in Detail

Package Deployment

Software Products and System Landscape

V4.607

Payments and Benefits Services for Employee Lanes

Learning Services for Employee Lanes

HCM Core Services for Employee Lanes

Time Management Services for Employee Lanes

Travel Management Services for Employee Lanes

Career and Development Services for Employee Lanes

Work Feed Content for Employee Lanes

HCM Core and Approvals Services for Manager Lanes

Career and Development Services for Manager Lanes

HCM Processes and Forms Services for Manager Lanes

Reporting Services for Manager Lanes

KPI Services for Manager Lanes

Work Feed Content for Manager Lanes

E-recruiting in manager self-service

HCM processes and forms in manager self-service

Human capital management core services in employee self-service

Time management in employee self-service

Payments and benefits in employee self-service

Travel management in employee self-service

Career and development in employee self-service

HCM core services and approvals in manager self-service

Performance management in manager self-service

Compensation management in manager self-service

Talent management in manager self-service

Reports in manager self-service

Reports based on operational data provisioning (ODP) in manager self-service

Integration to SuccessFactors

ESS/MSS with lanes ESS/MSS without lanes

Integration to SuccessFactors for Self-Service Lanes

V4.607

SAP Employee and Manager Self-Service rapid-

deployment solution

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3 Customer

At-a-Glance:

Business Requirement Solution

What is my pain?

What are my needs?

Solution description

Ready to run, a solution with fixed scope, predefined services at a predictable price with the flexibility for future extension

Learn more

SAP Employee and Manager Self-Service rapid-deployment solution

Time wasted by HR professionals on inefficient processes instead of time invested in

working on strategic HR goals

Employee frustration because of inefficient handling of easy HR requests

High costs for HR administrative tasks due to long cycle times, manual errors, poor data

accuracy, and duplicate data entries

Low HR process compliance, quality, and transparency

Jump-start your HR solution with software that enables incremental steps toward your

ultimate HR vision

Improve operational efficiency by automating processes, enabling HR staff to focus on

more mission-critical initiatives

Reduce personnel costs with lower administrative demands on your HR department

Increase self-sufficiency, giving employees access to personal information and better

support for collaboration

Streamline your HR processes quickly and efficiently

The SAP Employee and Manager Self-Service rapid-deployment solution enables

you to quickly and efficiently streamline your HR processes. Leveraging SAP

NetWeaver Business Client software, a SAP NetWeaver Portal component or a

Microsoft SharePoint portal, it gives your employees and managers Web-based

access to HR services.

Overview

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5 Customer

Business challenges There is a solution

Streamline your HR processes quickly and efficiently

Time wasted by HR professionals on inefficient

processes instead of time invested in working on

strategic HR goals

Employee frustration because of inefficient handling of

easy HR requests

High costs for HR administrative tasks due to long cycle

times, manual errors, poor data accuracy, and duplicate

data entries

Low HR process compliance, quality, and transparency

The SAP Employee and Manager Self-Service rapid-

deployment solution enables you to quickly and efficiently

streamline your HR processes. Leveraging SAP

NetWeaver Business Client software, a SAP NetWeaver

Portal component or a Microsoft SharePoint portal, it gives

your employees and managers Web-based access to HR

services.

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6 Customer

Business scope covered

SAP ERP® Human Capital

Management solution (on-premise)

SAP NetWeaver Portal

component

SuccessFactors HCM

Suite (Cloud) *

Goals

Workforce planning

Performance

Compensation

Succession

Analytics Recruiting Learning Jam

* The integration to

SuccessFactors refers to

documentation of how you

can link SuccessFactors

pages into employee and

manager self-service based

on single-sign-on and

SAML.This is possible with

SAP NetWeaver Portal and is

not included in the service.

Performance and succession

management

Learning Recruiting

Planning and

analytics HR

self-

services

Talent management

Scheduling and

deployment

Global HR

and payroll

Employee data

Organizational data

Competency data

SAP NetWeaver Portal or

Microsoft SharePoint

Portal or

SAP NetWeaver Business

Client software

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7 Customer

Business benefits Measurable success

Reduce cost of HR administration

Increase efficiency and quality of HR processes

Reduce average time spent by employees on HR

issues

Increase employee satisfaction regarding HR services

Benefits for you

Jump-start your HR solution with software that enables

incremental steps toward your ultimate HR vision

Improve operational efficiency by automating

processes, enabling HR staff to focus on more mission-

critical initiatives

Reduce personnel costs with lower administrative

demands on your HR department

Increase self-sufficiency, giving employees access to

personal information and better support for

collaboration

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8 Customer

Employee Self-Service with consumer-grade look and feel

New intuitive user interface, tailored to the employee role

Lanes for:

Work Feeds

My Services

Search

My Learning

My Info

Enhanced applications

Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning

Salary Statement - New card layout with enhanced features

Leave Request - Enhanced request including new Team Calendar, showing conflicts upfront

Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.

Workforce Viewer – Interactive view of the people in the organization

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 Customer

Manager Self-Service with consumer-grade look and feel

New intuitive interface, tailored to the manager role

Lanes for

Approvals

Work Feeds

My Team

My Team Services

Substitutions

My Favorite KPIs

My KPI Monitor

My Reports

Search

Enhanced applications

Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.

Leave Approval - Shows conflicts upfront in the Team Calendar

Time Sheet Approval – Displays an overview of pending time sheet approvals

Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning, graphical layout for Talent Grid &

Compensation, capability to record notes

Workforce Viewer – Interactive view of the people in the organization

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10 Customer

SAP Fiori apps provide a simple, easy to use consumer-grade user experience that

work seamlessly across devices – desktop, tablet, or smartphone

The SAP Fiori Apps rapid-deployment solution enables you to quickly deploy and

configure a combination of Fiori transactional apps including a number of HR employee

and manager self-services. For further information, see service.sap.com/rds-fiori-apps

The apps that are compatible with employee and manager

self-services contained in the SAP Employee and Manager

Self-Service rapid-deployment solution are listed on the

Service Marketplace service.sap.com/rds-ess-mss

in the Compatible SAP HR Fiori Apps for Employee and

Manager Self-Services document

SAP Fiori Apps for employees and managers

Solution in Detail

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12 Customer

Scope and benefits

The employee self-service component provides Web-

based access to HR services for every employee, resulting

in streamlined and automated HR processes. Employees

can access information, tools, and services to manage

their personal information and careers. They can, for

example, change personal information, record working

time, submit leave requests, view salary and total

compensation statements, enroll for benefits, and manage

their careers. In addition, employees can view and manage

all processes in which they are involved. A team calendar

showing team members absences and new birthday-and-

anniversary application facilitate team collaboration. The

scope of the self-services depends on the business

processes activated in the SAP ERP Human Capital

Management solution.

Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate

Improve employee productivity by enabling employees to manage their own information and processes, such as changing personal information and submitting leave requests

Improve employee satisfaction by increasing self-sufficiency and reducing dependency on the HR department

HCM Core Services for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13 Customer

In the system

In the My Info lane, employees can choose their Employee Profile to check: General information such as time zone, work

center, email address, telephone number in the About lane

Organizational information such as position, job, line manager, organizational unit in the Organizational Assignment lane

In the My Info lane, the employee can update the following personal information in the Employee Profile: Personal data Address Communication data Bank details Family members and dependents Internal data Personal IDs (Asia only) Alternative names (Asia only)

Key functionality

HCM Core Services for Employee Lanes:

Employee profile

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14 Customer

In the system

In the My Info lane, employees can use the Organizational Chart button to launch the Workforce Viewer to: Check other employees' basic data Send an e-mail to another employee Launch an action such as a travel request

In the Search lane, employees can search for organizational units, positions, employees etc.

In the My Services lane, employees can review their processes, including: Displaying an overview of all processes with

employee's involvement Displaying process details Withdrawing (canceling) open processes

In the My Services lane, employees can: View a team calendar View birthdays and anniversaries of team

members in a calendar

This scope item is mandatory for using employee self-services with lanes and SAP UI5.

Key functionality

HCM Core Services for Employee Lanes:

Team Calendar

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15 Customer

Scope and benefits

Time management functionality in the employee self-

service component extends the processes for leave and

time recording to the employees’ desktops. Employees

benefit from intuitive Web transactions to record their

working time in a calendar, display time account balances,

and time account data. They can create leave requests

and display their leave overviews. In the interactive

calendar, employees can also display a team calendar,

birthdays and public holidays.

Allow employees to administer their own leave requests and time recording with a self-explanatory, fully integrated Web application

Time Management Services for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16 Customer

In the system

In the My Info Lane, employees can: Display, create and cancel leave requests Display booked leave and recorded

working time

In the My Services Lane, employees can: View public holidays View time account balances Record working time View leave balance Display, create and cancel leave requests

Key functionality

Time Management Services for Employee Lanes:

Creating a leave request

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17 Customer

Scope and benefits

Employees can use the open enrollment service to enroll

themselves and their dependents in benefits plans. In

addition, they can use the open enrollment print service to

print out their current enrollments and details about plans

for which they are eligible. Employees can change their

enrollment plan details in the printout and submit the new

details to their employer.

Allow employees to administer their benefit plans and view salary and total compensation statements in a self-explanatory, fully-integrated Web application

Payments and Benefits Services for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18 Customer

In the system

In the My Info lane, employees can:

Display their salary statements and view total compensation statement

Enroll for benefits and print benefit election form for open enrollment

Maintain personal profile, including benefits information and dependents’ and beneficiaries’ data

View benefit plans participation

Key functionality

Payments and Benefits Services for Employee Lanes:

Salary statement

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19 Customer

Scope and benefits

In the area of travel and expenses within the employee

self-service component, employees can maintain their

travel profile and submit travel requests, including the

specification of required travel services and requests for

trip advances. They can create travel plans and book

travel services as well as enter travel expense reports and

submit them for reimbursement.

Allow employees to manage their business trips and create expense reports based on the configured functionality in SAP ERP HCM Travel Management

Travel Management Services for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20 Customer

In the system

In the My Services lane, employees can: Access the traveler work center Display, create and cancel travel

requests View the status of a travel request Create travel plans View the status of a travel plan Create expense reports Use an express expense sheet View the status of a travel expense report Cancel travel plans

Key functionality

Travel Management Services for Employee Lanes:

Travel services

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21 Customer

Scope and benefits

Career and development functionality enables employees

to:

Search for new job opportunities and apply for a suitable

job

Carry out a self-assessment of their own performance

within a predefined performance period

Maintain their own talent profile, empowering employees

to develop their career

Empower employees to manage their career and development through self-service functionality

Career and Development Services for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22 Customer

In the system

In the My Info lane, employees can: Check and edit their Employee Profile

including matching qualifications, missing qualifications and performance history

In the My Services lane, employees can: Access a "Career Cockpit" Maintain personal settings Maintain a talent profile Edit your candidate profile Perform a job search Apply for a job View and maintain appraisal documents

Key functionality

Career and Development Services for Employee Lanes:

Career and development services

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23 Customer

Scope and benefits

Learning functionality enables employees to book courses,

browse a catalog of training courses, view a training

calendar, search for specific courses and view a profile

match-up between the employee’s qualification profile and

the position’s requirements. Employees can navigate to

particular courses and display details of courses including

course duration, percentage completed, location, and

language. Course offerings are classified as Classroom

Trainings, E-Learnings, Curriculums and Course

Programs.

Empower employees to manage their training and development through self-service functionality

Learning Services for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24 Customer

In the system

In the My Learning lane, employees can: Browse a catalog of training courses and

book courses directly View a training calendar of booked

courses and available courses View the top 10 most popular training

courses Search for specific courses and filter on

aspects such as free seats, location or language

View a profile match-up between the employee's qualification profile and the position's requirements or the development plan

Display an overview of courses they are booked on and cancel bookings, if appropriate

Display a history of courses they have already completed

Key functionality

Learning Services for Employee Lanes:

Expanded “My Learning” lane

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 25 Customer

Scope and benefits

Work feeds are notifications that tell the employee about

an occasion or about a task that has to be performed, for

example, an incomplete time recording or expired

qualification.Employees can navigate directly from the lane

to the respective application from the work feeds.

Employees can also subscribe to or unsubscribe from the

feeds and clear work feeds in the expanded lane.

Automatically reminds employees of occasions or tasks they need to perform thus reducing the administrative burden on managers and HR specialists

Work Feed Content for Employee Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26 Customer

In the system

In the Work Feeds Lane, employees can:

View work feeds, colored by priority and sorted by date

Navigate directly to the application to perform the outstanding task

Clear unwanted work feeds

Subscribe to and unsubscribe from work feeds

Key functionality

Work Feed Content for Employee Lanes:

Work Feeds for the employee

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 27 Customer

Scope and benefits

The manager self-service component provides Web-based

access to HR services for managers, resulting in

streamlined and automated HR processes. Managers can

access relevant employee information and the applications

needed to execute processes and make decisions about,

for example, compensation planning. In addition managers

can approve processes such as compensation increases,

leave requests, expenses and time sheets. It is also

possible to activate an option for managers to maintain

substitutes and substitution rules. These substitutions

apply for workflow tasks as well as for non-workflow based

tasks and applications. The scope of the self-services

depends on the business processes activated in the SAP

ERP Human Capital Management solution.

Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate

Improve manager productivity by enabling managers to manage processes for their team members, such as compensation and staffing activities

Help ensure HR process efficiency and effectiveness through definition of substitution rules – for example, during absence

HCM Core and Approvals Services for Manager Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 28 Customer

In the system

In the My Team lane, managers can: View an overview of their direct reports on

employee profile cards View team information such as organizational

units or positions Display detailed information about an individual

employee in their Employee Profile Make personal notes about an employee

including attachments and filter icons Send an e-mail to an employee Start processes on behalf of employees Start processes for an organizational unit Maintain employee data such as address, bank

details on behalf of employees Start processes for multiple employees such as

a special payment Compare several employee profiles

Key functionality

HCM Core and Approvals Services for Manager Lanes:

Expanded “My Team” lane

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 29 Customer

In the system

In the My Team Services lane, managers can: View a team calendar showing absences,

unapproved leave requests, absences to be deleted, birthdays and anniversaries, course bookings, travel requests, holidays, non-working days

Check team attendance View details of the organizational unit View and edit position information

In the Substitutions lane, managers can: Manage substitution rules by choosing a

substitute and assigning tasks at employee and team level

Switch between their own manager view and that of the manager they are substituting and perform the tasks assigned to them

Key functionality

HCM Core and Approvals Services for Manager Lanes:

Creating a substitution rule

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 30 Customer

In the system

In the Approvals Lane, managers can display and process approvals for: Leave requests Timesheets Clock in/clock out corrections Recruitment requisitions Travel requests Travel plans Travel expense reports

This service is mandatory for using manager self-services with lanes and SAP UI5.

Key functionality

HCM Core and Approvals Services for Manager Lanes:

Expanded “Approvals” lanes

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 31 Customer

Scope and benefits

Performance management functionality supports managers in viewing

and managing predefined and flexible performance management

documents, team goals, qualification profiles, and additional appraisal

documents.

E-recruiting functionality supports managers in recruitment activities,

including services for a requisition monitor, questionnaires for candidate

assessment, data overview of published job postings, overview of

requisition requests, creating a requisition request, or specifying a

substitute. The manager creates recruitment requisition requests and

monitors the recruiting process that he or she has initiated.

The talent management business functionality supports managers with

self-services for certain key steps in talent management, including talent

assessment, talent information talent profile and learning services for

employees.

Compensation management functionality supports managers in certain

key steps in compensation management, including compensation

planning, compensation approval, providing a planning overview,

compensation information and compensation comparison.

Managers can use self-service functionality to:

Start and complete the performance management processes of their employees including complete access to performance management functionality residing in the SAP ERP HCM solution.

Start the requisition request for job vacancies with complete access to e-recruiting functionality in the SAP ERP HCM solution and stay involved in all manager-relevant steps during the recruitment process.

Plan and finalize compensation management processes and activities, including complete access to compensation management functionality residing in the SAP ERP HCM solution.

Perform talent management related tasks and processes with complete access to talent management functionality residing in the SAP ERP HCM solution.

Career and Development Services for Manager Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 32 Customer

In the system

Performance management supports managers in the My Team Services lane, including: Maintaining and cascading team goals Assigning, reviewing, editing and approving

performance goals for employees Releasing appraisal documents Reviewing and assessing team goals and

employee performance Calibrating a team assessment Sending appraisal documents to employees for

final approval

E-recruiting supports managers in recruitment activities in the My Team Services lane, including Creating a recruitment requisition request Viewing their recruitment requisition requests Viewing published job postings Viewing the status of candidates assigned to

their recruitment requisition Assessing candidates and providing feedback Providing final feedback

Key functionality

Career and Development Services for Manager Lanes:

Performance management

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 33 Customer

In the system

Talent management supports managers in talent management activities in the My Team Services lane, including: Viewing talent information in the employee

profile (in the My Team lane) Viewing a competency matchup Performing the talent assessment of an

employee Maintaining the development plan of an

employee Viewing an employee talent profile Comparing the talent profiles of employees Maintaining an employee talent profile on

behalf of employee Assigning mandatory courses to an employee,

position or organizational unit Enrolling employees on courses

Key functionality

Career and Development Services for Manager Lanes:

Talent management

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 34 Customer

In the system

Compensation management supports managers in certain compensation management processes in the My Team Services lane, including: Viewing compensation profiles of employees Comparing short profiles of employees Performing compensation planning for

employees Viewing a compensation planning overview for

line managers Processing compensation planning

Key functionality

Career and Development Services for Manager Lanes:

Compensation planning

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 35 Customer

Scope and benefits

The forms using WebDynpro for the ABAP programming

language can be used to execute processes relating to

personnel administration and organization management.

They are integrated with the back-end system and update

HR master data, depending on the process workflow. The

standard sample forms are delivered for the manager role.

As an alternative to the forms using WebDynpro for ABAP,

you can use SAP Interactive Forms by Adobe.

Provide user-friendly forms to managers to start and manage organizational and employee related processes

HCM Processes and Forms Services for Manager Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 36 Customer

In the system

HCM processes and forms supports managers in administrative services, including Approve form-based processes started, for

example, by an HR administrator in the Approvals lane

Search for processes of employee in the My Team lane

Start process for employee in the My Team lane

Review employee forms in process in the My Team Services lane

Start process for my organizational units or positions in the My Team lane (WebDynpro ABAP forms only)

Review processes for my organizational units or positions in the My Team Services lane

Search for processes for my organizational units or positions in the My Team lane

Key functionality

HCM Processes and Forms Services for Manager Lanes:

People and Organization views in “My Team” lane

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 37 Customer

Scope and benefits

The reporting service provides managers with a single

point of access to launch their favorite reports. In the

expanded lane, they can see all available reports. Reports

are not deliverd by SAP and can be defined by the

customer.

Provide managers with instant access to reports for their areas of responsibility.

Reporting Services for Manager Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 38 Customer

In the system

Provides managers with a launchpad to

access favorite reports and all other

available reports.

Key functionality

Reporting Services for Manager Lanes:

“My Reports” lane

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 39 Customer

Scope and benefits

The My KPIs lane provides managers with an overview of

the manager’s favorite KPIs within their area of

responsibility. The coloring indicates the status of the

threshold for this KPI. The manager can open the

expanded lane to see all available KPIs, their current

values, how the thresholds are defined and trend graphs.

The KPI Monitor lane provides an overview of the status of

the KPIs for the manager’s area of responsibility. Only

KPIs with a defined threshold are tracked. The manager

can open the expanded lane to see the current value, how

the threshold is defined and a trend graph for each KPI.

The KPIs for these lanes are not delivered but must be

defined by the customer.

The My KPIs and My KPI Monitor lanes support managers in tracking the efficiency and effectiveness of HR processes.

KPI Services for Manager Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 40 Customer

In the system

In the My KPI and KPI Monitor lanes,

managers can view the status of their

KPIs at a glance and display more detail

in the expanded lane.

Key functionality

KPI Services for Manager Lanes:

“KPI Monitor” and expanded lane

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 41 Customer

Scope and benefits

Work feeds are notifications that tell the manager about an

occasion or about a task that has to be performed, for

example, an incomplete time recording for a team member

or closing the appraisal of an employee.Managers can

navigate directly from the lane to the respective application

from the work feeds. Managers can also subscribe to or

unsubscribe from the feeds and clear work feeds in the

expanded lane.

Automatically reminds managers of occasions or tasks they need to perform thus reducing the administrative burden on HR specialists and improving collaboration with team members

Work Feed Content for Manager Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 42 Customer

In the system

In the Work Feeds Lane, managers can:

View work feeds, colored by priority and sorted by date

Navigate directly to the application to perform the outstanding task

Clear unwanted work feeds

Subscribe to and unsubscribe from work feeds

Key functionality

Work Feed Content for Manager Lanes:

Work Feeds for the manager

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 43 Customer

Scope and benefits

Integration to SuccessFactors enables you to integrate

specific Web links/URLs in the SAP NetWeaver Portal

component if you operate employee and manager services

in a hybrid model. In this case, you can provide employees

and managers with access to the landing page as well as

SuccessFactors cloud-based services. If, for example, you

are using compensation management software by

SuccessFactors instead of on-premise–based

compensation management software, your managers need

to access the cloud-based solution from within their

manager self-services without being required to log in

twice. This integration is delivered through a single-sign-on

process that is provided by the SAP NetWeaver

technology platform. This scope item provides a reference

to the published cookbook. The integration is only

supported with self-services running in SAP NetWeaver

Portal.

Reference material for setting up hybrid employee and manager self-service scenarios to provide complete access to HR functionality independent of where the application resides

Integration to SuccessFactors for Self-Service Lanes:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 44 Customer

In the system

The process flows covered depend on

which SuccessFactors applications are

being used.

The integration included here does not

provide process integration but refers to

an explanation of how you can link

SuccessFactors pages into employee

and manager self-service based on

single-sign-on and SAML.

Key functionality

Integration to SuccessFactors for Self-Service Lanes:

UI integration to SuccessFactors

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 45 Customer

Scope and benefits

The employee self-service component provides Web-

based access to HR services for every employee, resulting

in streamlined and automated HR processes. Employees

can access information, tools, and services to manage

their personal information and careers. They can, for

example, change personal information, record working

time, submit leave requests, view salary and total

compensation statements, enroll for benefits, and manage

their careers. In addition, employees can view and manage

all processes in which they are involved. A team calendar

showing team members absences and a new birthday-

and-anniversary application facilitate team collaboration.

The scope of the self-services depends on the business

processes activated in the SAP ERP Human Capital

Management solution.

Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate

Improve employee productivity by enabling employees to manage their own information and processes, such as changing personal information and submitting leave requests

Improve employee satisfaction by increasing self-sufficiency and reducing dependency on the HR department

HCM core services in employee self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 46 Customer

In the system

Personal information – enables employees to update their personal profile, including: Personal data Address Bank information Family members and dependents Communication Internal data Personal IDs (Asia only) Alternative names (Asia only)

My Processes - enables employees to review their processes, including: Displaying an overview of all processes with

employee's involvement Displaying process details Withdrawing (canceling) open processes

My Team information – enables employees to View team calendar View birthdays and anniversaries of team

Key functionality

HCM core services in employee self-service:

Personal profile

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 47 Customer

Scope and benefits

Time management functionality in the employee self-

service component extends the processes for leave and

time recording to the employees' desktops.

Employees benefit from intuitive Web transactions to

record their working time in a calendar, display time

account balances, and time account data. They can create

leave requests and display their leave overviews. Intuitive

calendars are available for time entry, public holidays,

team member absences, or birthdays.

Allow employees to administer their own leave requests and time recording with a self-explanatory, fully integrated Web application

Time management in employee self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 48 Customer

In the system

Time management in employee self-service enables employees to: View a public holiday calendar View a team calendar Create leave requests Display a leave overview and cancel

leave requests View time account balances Record their working time in an

interactive calendar view

Key functionality

Time management in employee self-service:

Recording working time with calendar UI

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 49 Customer

Scope and benefits

Employees can use the open enrollment service to enroll

themselves and their dependents in benefits plans. In

addition, they can use the open enrollment print service to

print out their current enrollments and details about plans

for which they are eligible. Employees can change their

enrollment plan details in the printout and submit the new

details to their employer.

Allow employees to administer their benefit plans and view salary and total compensation statements in a self-explanatory, fully-integrated Web application

Payments and benefits in employee self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 50 Customer

In the system

Pay and benefits - enables employees to:

Display their salary statements and view total compensation statement

Enroll for benefits and print benefit election form for open enrollment

Maintain personal profile, including benefits information and dependents’ and beneficiaries’ data

View benefit plans participation

Key functionality

Payments and benefits in employee self-service:

Total compensation statement

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 51 Customer

Scope and benefits

In the area of travel and expenses within the employee

self-service component, employees can maintain their

travel profile and submit travel requests, including the

specification of required travel services and requests for

trip advances. They can create travel plans and book

travel services as well as enter travel expense reports and

submit them for reimbursement.

Allow employees to manage their business trips and create expense reports based on the configured functionality in SAP ERP HCM Travel Management

Travel management in employee self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 52 Customer

In the system

Travel and expenses - enables employees to plan their travel, including: Accessing the traveler work center Creating travel requests Creating travel plans Creating expense reports Using an express expense sheet Opening a travel profile Unlocking a personnel number Deleting travel requests Canceling travel plans

Key functionality

Travel management in employee self-service:

Traveler Work Center

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 53 Customer

Scope and benefits

Career and development functionality enables employees

to:

Search for new job opportunities and apply for a suitable

job

Carry out a self-assessment of their own performance

within a predefined performance period

Maintain their own talent profile, empowering employees

to develop their career

Empower employees to manage their career and development through self-service functionality

Career and development in employee self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 54 Customer

In the system

Career and development - enables employees to use certain services from recruiting, talent management, and performance management, including: Viewing and maintaining appraisal

documents Maintaining a talent profile Accessing a “Career Cockpit" Performing a job search Maintaining a candidate profile Applying for a job (using a reference

code) Maintaining personal settings

Key functionality

Career and development in employee self-service:

Career and development self-services

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 55 Customer

Scope and benefits

The manager self-service component provides Web-based

access to HR services for managers, resulting in streamlined

and automated HR processes. Managers can access relevant

employee information and the applications needed to execute

processes and make decisions about, for example,

compensation planning.

Organizational management services enable managers to

display organization and position profiles for the levels of the

organization structure within their areas of responsibility as

well as maintain position details.

Managers also have the possibility to maintain substitutes and

substitution rules. These substitutions apply for workflow tasks

as well as for non-workflow-based tasks and applications.

The scope of the self-services depends on the business

processes activated in the SAP ERP Human Capital

Management solution.

Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate

Improve manager productivity by enabling managers to manage processes for their team members, such as compensation and staffing activities, and perform organization-related tasks and processes with complete access to organizational data residing in the SAP ERP HCM solution

Improve manager satisfaction by increasing self-sufficiency and reducing dependency on the HR department

HCM core services and approvals in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 56 Customer

In the system

Enables managers to:

View their organizational units

View and maintain position details

View team details

View employee data

Maintain an employee's profile on the employee's behalf

Compare up to 5 employees or organizational objects

Display team calendar e.g. for employees' birthdays and anniversaries

View team attendance

View time recording status of employees

Perform a competency matchup between an employee's qualifications and a given position

Define substitution rules and substitutes

View a deadline monitor to keep track of processes

Key functionality

HCM core services and approvals in manager self-service:

Manager’s home page

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 57 Customer

In the system

Define mandatory courses for specific employees, positions or organizational units

Enroll employees on courses

Process work items, for example, recruitment requisition requests

Maintain an employee list for travel processing

Approve travel requests and travel plans

Approve travel expense reports and express travel expense sheets

Approve leave requests

Approve time sheets

This service is mandatory for using manager self-service without lanes (in WebDynpro ABAP).

Key functionality

HCM core services and approvals in manager self-service:

Work Overview

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 58 Customer

Scope and benefits

Performance management functionality in the manager

self-service component supports managers in viewing and

managing predefined and flexible performance

management documents, team goals, qualification profiles,

and additional appraisal documents.

Managers can use self-service functionality to start and complete the performance management processes of their employees including complete access to compensation management functionality residing in the SAP ERP HCM solution.

Performance management in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 59 Customer

In the system

Performance management supports managers in:

Maintaining and cascading team goals

Assigning performance goals to employees

Releasing appraisal documents

Assessing team goals and employee performance

Key functionality

Performance management in manager self-service:

Maintaining team goals

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 60 Customer

Scope and benefits

Compensation management functionality supports

managers in certain key steps in compensation

management, including compensation planning,

compensation approval, providing a planning overview,

compensation information and compensation comparison.

Managers can use self-service functionality to plan and finalize compensation management processes and activities, including complete access to compensation management functionality residing in the SAP ERP HCM application.

Compensation management in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 61 Customer

In the system

Compensation management supports managers in certain compensation management processes, including: Viewing compensation profiles of

employees Comparing short profiles of employees Performing compensation planning for

employees Viewing a compensation planning

overview for line managers Processing compensation planning

Key functionality

Compensation management in manager self-service:

Compensation planning

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 62 Customer

Scope and benefits

E-recruiting functionality supports managers in recruitment

activities, including services for requisition monitoring,

questionnaires for candidate assessment, data overview of

published job postings, overview of requisition requests or

creating a requisition request. The manager creates

recruitment requisition requests and monitors the recruiting

process that he or she has initiated.

Managers can use self-service functionality to start the requisition request for job vacancies with complete access to e-recruiting functionality in the SAP ERP HCM solution. They stay involved in all manager-relevant steps during the recruitment process.

E-recruiting in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 63 Customer

In the system

E-recruiting supports managers in recruitment activities, including Creating a recruitment requisition request Viewing their recruitment requisition

requests Viewing published job postings Viewing the status of candidates

assigned to their recruitment requisition Assessing candidates and providing

feedback Providing final feedback

Key functionality

E-recruiting in manager self-service:

Creating a recruitment requisition

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 64 Customer

Scope and benefits

The talent management business functionality supports

managers with self-services for certain key steps in talent

management, including talent assessment, talent

information, and talent profile.

Managers can use self-service functionality to perform talent management related tasks and processes with complete access to talent management functionality and data residing in the SAP ERP HCM solution.

Talent management in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 65 Customer

In the system

Talent management supports managers in talent management activities, including: Viewing a competency matchup Performing the talent assessment of an

employee Maintaining the development plan of an

employee Viewing an employee talent profile Comparing the talent profiles of employees Maintaining an employee talent profile on

behalf of employee

Key functionality

Talent management in manager self-service:

Talent management

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 66 Customer

Scope and benefits

The forms using WebDynpro for the ABAP programming

language can be used to execute processes relating to

personnel administration and organization management.

They are integrated with the back-end system and update

HR master data, depending on the process workflow. The

standard sample forms are delivered with this package for

the manager role.

As an alternative to the forms using WebDynpro for ABAP,

you can use SAP Interactive Forms by Adobe.

Provide user-friendly forms to managers to start and manage organizational and employee related processes

HCM processes and forms in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 67 Customer

In the system

HCM processes and forms supports managers in administrative services, including: Maintain and approve work items Start process for employees Search for processes of employee Review employee forms in process Start process for my organizational units

or positions (WebDynpro ABAP forms only)

Review processes for my organizational units or positions

Search for processes for my organizational units or positions

Key functionality

HCM processes and forms in manager self-service:

Starting a process for an employee

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 68 Customer

Scope and benefits

The reporting service provides managers with a launchpad

to access standard real-time reports in SAP software, such

as employee data and time management, without the

requirement of setting up dedicated reporting applications.

Provide managers with instant access to real-time data for their relevant areas

Reports in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 69 Customer

In the system

Reports – Provides managers with a

launchpad to access standard SAP

reports for:

Employee data – for example, age and

gender, birthdays, entries and

terminations

Time management – for example,

absences quotas, attendance check,

attendances and absences

Education and training – for example,

attendance booking, budget comparison,

bookings with history

Key functionality

Reports in manager self-service:

Launch pad for standard reports

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 70 Customer

Scope and benefits

Managers have direct access to real-time reports, such as

personal data, organizational data, position overview,

attendance and absence quota overview, or overtime

overview.

Provide managers with instant access to real-time data for the relevant areas

Reports based on ODP in manager self-service:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 71 Customer

In the system

Reports based on operational data provisioning (ODP) - Provides managers with a launchpad to access employee list reports – for example: Personal data Organizational data Duration of organizational assignments in

company Position overview Attendance and absence quota overview Overtime overview

Key functionality

Reports based on ODP in manager self-service:

Launchpad for ODP reports

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 72 Customer

Scope and benefits

Integration to SuccessFactors enables you to integrate

specific Web links/URLs in the SAP NetWeaver Portal

component if you operate employee and manager services

in a hybrid model. In this case, you can provide employees

and managers with access to the SAP ERP Human Capital

Management solution as well as SuccessFactors cloud-

based services. If, for example, you are using

compensation management software by SuccessFactors

instead of on-premise–based compensation management

software, your managers need to access the cloud-based

solution from within their manager self-services without

being required to log in twice. This integration is delivered

through a single-sign-on process that is provided by the

SAP NetWeaver technology platform. This scope item

provides a reference to the published cookbook. The

integration is only supported with self-services running in

SAP NetWeaver Portal.

Reference material for setting up hybrid employee and manager self-service scenarios to provide complete access to HR functionality independent of where the application resides

Integration to SuccessFactors:

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 73 Customer

In the system

The process flows covered depend on

which SuccessFactors applications are

being used.

The integration included here does not

provide process integration but refers to

an explanation of how you can link

SuccessFactors pages into employee

and manager self-service based on

single-sign-on and SAML.

Key functionality

Integration to SuccessFactors:

UI links to SuccessFactors

Package Deployment

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 75 Customer

What’s included – Service scope

rapid deployment of SAP Employee and Manager Self-Service V4.607

Go live in as little as 10-12 weeks

Accelerators support each deployment activity.

With the rapid deployment of SAP Employee and

Manager Self-Service, customers can provide their

employees and managers access to applications and

services in a tailored consumer-grade interface, quickly.

The service enables companies to benefit from stream-

lined HR processes in just a matter of weeks.

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 76 Customer

What does SAP deliver? What do you have to do? Provide the IT infrastructure (servers)

Install the SAP applications

Provide a project manager, business subject matter experts and technical IT resources

Migrate the solution to the quality assurance and productive landscapes

Prepare, cleanse and migrate appropriate master and transactional data

Conduct the user acceptance testing

Conduct end-user training and change management

Provide post-go-live support

Service Scope Key deliverables

The delivery is separated into different parts and will be delivered with a combination of on-site and remote services

Initial scoping workshop to confirm predefined requirements

Provision of project documents: work breakdown structure, scope document, configuration documentation

Activation and unit test of pre-configured content

Support during testing phases

Knowledge transfer

Go-live support

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 77 Customer

Integration points in scope

Integration

Point From Product/

Solution

To Product/

Solution

Type

Description

Short

description of

Integration

Point

From SAP product

that integrates To SAP product

that integrates

Technical

nature of

integration

e.g. ALE

Longer description of scope of integration perhaps covering business

objects or data

Employee

master data

ERP ERP Application

integration

Communication infotype required for the self-services to be assigned

Organizational

structure

ERP ERP Application

integration

Reporting lines used for manager self-services

Further implementation requirements: The SAP ERP Human Capital Management components that

are accessed through self-services must be implemented as a prerequisite in order to apply the

scope of the rapid-deployment solution.

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 78 Customer

Service scope options for ESS/MSS with lanesModule Costs

Scope Options Required Scope Items / Functionality delivered

Foundation UI5-1 Mandatory for ESS/MSS with lanes (SAPUI5) FE0 Core Services for Employee Lanes

FE3 Core and Approvals Services for Manager Lanes

Option UI5-2 Optional for ESS/MSS with lanes (SAPUI5) FE1 Time Management Services for Employee Lanes

Option UI5-3 Optional for ESS/MSS with lanes (SAPUI5) FE2 Payments and Benefits Services for Employee Lanes

Option UI5-4 Optional for ESS/MSS with lanes (SAPUI5) FE4 Travel Management Services for Employee Lanes

Option UI5-5 Optional for ESS/MSS with lanes (SAPUI5) FE5 Career and Development Services for Employee Lanes

Option UI5-6 Optional for ESS/MSS with lanes (SAPUI5) FE6 Learning Services for Employee Lanes

Option UI5-7 Optional for ESS/MSS with lanes (SAPUI5) FG0 Work Feed Content for Employee Lanes

Option UI5-9 Optional for ESS/MSS with lanes (SAPUI5) FE7 Career and Development Services for Manager Lanes

Option UI5-10 Optional for ESS/MSS with lanes (SAPUI5) FE8 HCM Processes and Forms Services for Manager Lanes

Option UI5-11 Optional for ESS/MSS with lanes (SAPUI5) FE9 Reporting Services for Manager Lanes

Option UI5-12 Optional for ESS/MSS with lanes (SAPUI5) FI0 KPI Services for Manager Lanes

Option UI5-13 Optional for ESS/MSS with lanes (SAPUI5) FG9 Work Feed Content for Manager Lanes

Option SP Optional for SAP SharePoint Portal Microsoft SharePoint Add-on

A service scope option is a combination of scope that can be removed to reduce the service price of the rapid-deployment solution.

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 79 Customer

Service scope options for ESS/MSS without lanesModule Costs

Scope Options Required Scope Items / Functionality delivered

Foundation WDA-1 Mandatory for ESS/MSS without lanes (WebDynpro ABAP) F23 Core Services in Employee Self-Service

F43 Core Services and Approval in Manager Self-Service

Option WDA-2 Optional for ESS/MSS without lanes (WebDynpro ABAP) F40 Time Management in Employee Self-Service

Option WDA-3 Optional for ESS/MSS without lanes (WebDynpro ABAP) F25 Payments and Benefits in Employee Self-Service

Option WDA-4 Optional for ESS/MSS without lanes (WebDynpro ABAP) F26 Travel Management in Employee Self-Service

Option WDA-5 Optional for ESS/MSS without lanes (WebDynpro ABAP) F27 Career and Development in Employee Self-Service

Option WDA-7 Optional for ESS/MSS without lanes (WebDynpro ABAP) F29 Performance Management in Manager Self-Service

Option WDA-8 Optional for ESS/MSS without lanes (WebDynpro ABAP) F30 Compensation Management in Manager Self-Service

Option WDA-9 Optional for ESS/MSS without lanes (WebDynpro ABAP) F31 E-Recruiting in Manager Self-Service

Option WDA-10 Optional for ESS/MSS without lanes (WebDynpro ABAP) F32 Talent Management in Manager Self-Service

Option WDA-11 Optional for ESS/MSS without lanes (WebDynpro ABAP) F42 HCM Processes and Forms in Manager Self-Service

Option WDA-12 Optional for ESS/MSS without lanes (WebDynpro ABAP) F37 Reports in Manager Self-Service

Option WDA-13 Optional for ESS/MSS without lanes (WebDynpro ABAP) F44 Reports based on ODP in Manager Self-Service

Option SP Optional for SAP SharePoint Portal Microsoft SharePoint Add-on

A service scope option is a combination of scope that can be removed to reduce the service price of the rapid-deployment solution.

Software Products and System Landscape

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 81 Customer

Which software is used?

SAP Solution Manager 7.0 Enhancement Package 1 or SAP Solution Manager 7.1

SAP Enhancement Package 7 for SAP ERP 6.0

HR renewal 2.0

SAP NetWeaver 7.40: Gateway / Web Dispatcher

Adobe Flash Player 9 or higher

Adobe Reader 9 or higher

For use of SAP NetWeaver Portal: SAP NetWeaver 7.4 Enterprise Portal

For use of SAP NetWeaver Business Client: SAP NetWeaver Business Client 4.0 for Desktop

For use of Microsoft SharePoint: Microsoft SharePoint, version 2013

For more detailed information, please refer to the software requirements document.

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 82 Customer

System landscape graphic

Microsoft SharePoint Portal

Employee/Manager

SAP NetWeaver

Business Client

Microsoft SharePoint Portal

SAP NetWeaver

Business Client

Microsoft SharePoint Portal

SAP NetWeaver

Business Client

SAP ERP Human Capital Management 6.0 with Enhancement package 7 and HR Renewal 2.0

Development Environment

SAP ERP Human Capital Management 6.0 with Enhancement package 7 and HR Renewal 2.0

Test Environment

SAP ERP Human Capital Management 6.0 with Enhancement package 7 and HR Renewal 2.0

Production Environment

SAP Solution Manager

SAP NetWeaver Portal SAP NetWeaver Portal SAP NetWeaver Portal

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 83 Customer

System landscape graphic

SAP NWBC Role

Employee/Manager

Microsoft SharePoint

Portal SAP NetWeaver

Portal

Launchpad

Configuration

SAP NetWeaver

Gateway 2.0

SAP Web

Dispatcher

EA-HR 608 SAP HR 608

SAP NetWeaver 740 Trusted RFC

Connection

HTTPS

HTTPS

SAP ENHANCEMENT PACKAGE 7 for SAP ERP 6.0

SAP NetWeaver

Business Client

WDA/UI5 Applications and Configuration layer

HCM Data/Business scenarios

Frontend

Backend

Upload

PFCG Role

To Portal

Relevant for self-services without lanes only (Web Dynpro ABAP)

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Thank You!

Contact information:

F name MI. L name

Title

Address

Phone number

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

SAP Rapid-Deployment solutions The fastest way to run your business better