culture declaration: what it means to do our best work ever
TRANSCRIPT
Culture Declarationwhat it means to do our best work ever
Everyone at Metis is all in.
Our employees:
• Take risks
• Do their best work when the stakes are highest
• Earn respect by thinking and acting outside the confines of convention
There’s no faking it here.
professional development bootcamp,
People have called Metis
An environment full of people so confident in what they’re doing,
most people give 110% to their work, and it shows.
And a place where
Our mission statement is simple:
every day, for every client, on every project.
We push each other to live that mission
When the team is this crucial to success, you protect your team.
Teamwork is at the core of this company.
This is The Metis Way.
During the 11-plus years we’ve been in business, we’ve solidified our core values:
BELIEVE IN CHEMISTRY.
ADAPTALWAYS.
AMAZE THE CUSTOMER.
OWN. THE. DAY.
That magic spark that happens when you work with awesome people?
It’s everything.
BELIEVE IN CHEMISTRY.
It’s why we want to work with
the kind of ROI that can be measured in hardcore influence and bottom-line numbers.
We celebrate team members and clients who act decisively to earn marketing ROI –
This team dreams big,exceeds expectations and challenges convention.
We don’t settle.
Lots of agencies say they’re all about the “work hard, play hard”...
...when what they really mean is, “We have a Ping-Pong table and a kegerator.”
We have those things.
But here, the play is also in the work.
When you surround yourself with people who have your back, it all feels like play.
By day (and once in a while, by night or by weekend),
we do exceptional work.
But we don’t celebrate the number of hours our team members sit at their desks.
The hard work that matters here is the stuff that turns into
amazing results for clients.
And when the work is done, we live our lives.Because work can wait.
Sometimes, that means getting to know the bars in the neighborhood around our office in Boston’s Downtown Crossing.
Sometimes, that means going home to “play hard” with our
dogs, our families or our friends.
What we all have in common is a belief in team chemistry, which is why every person we bring in the door has to be a culture fit.
Even if that means saying “no” to candidates or clients
who look great on paper.
ADAPTALWAYS.
Change is the only constant –Staying open to learning and exploration makes us stronger.
This is not the place for people who are satisfied doing the same thing
This is not the place for people who are satisfied doing the same thing the same way
This is not the place for people who are satisfied doing the same thing the same way year after year after year.
At Metis, achieving mastery is a lifestyle, not a one-time goal that can be checked off a to-do list
– especially in an industry that shape shifts practically by the day.
To stay ahead of the evolution in our market, we prioritize training and knowledge sharing for the whole team, across all disciplines.
It’s easy to show the love, because we only sign clients who treat us like a business partner – one that embeds with the internal team and collaborates fully.
AMAZE THE CUSTOMER.
When we bring on new clients, we promise to impress them from Day One and maintain that same level of enthusiasm and results up until day 1,001 – and beyond.
Throughout our relationships with clients, we move fast and with purpose to do remarkable work.
A consultant recently asked our team how proud they are of the work we do here.
The average answer (on a scale of 1 to 10) was 9.
It promises: • Results-driven work• Integrated programs• Open access• Respect for their resources• Creative perfectionism• Programs that push businesses forward
We’re so serious about showing our clients the love, we wrote a Client Bill of Rights.
We are accountable to our team, our clients and ourselves.
When we own our actions and our outcomes, everyone wins.
OWN. THE. DAY.
We make sure the only surprises clients feel about our work are delightful ones.
Each day is ours to seize – as a team.
That’s why we foster an environment where failure is not feared,
but recognized as an essential ingredient of innovation.
At Metis...
candor is welcome in the spaces where decisions get made.
We encourage collaboration, constant support, frequent brainstorms and generous idea-sharing.
Sound appealing?
We’re always looking for the right talent.
When we think a candidate is Metis material, we bring team members from every level into our interview process.
After we speak with a candidate, the team gets a list of characteristics we want to see in new hires, and they circle the ones that came through in the interview.
• Committed• Self-starter/has the “startup gene”• Critical thinker• Brings something new to the team• Accountable• Resourceful• Smart• Intuitive• Skilled in interpersonal communication• Organized• Thick-skinned
• Team-oriented• Sponge-like• Proactive• Curious• Creative• Detail-oriented• Able to multi-task/reshuffle• Ambitious• Flexible• Eager to learn• Self-aware
This is the list – the qualities we want to see:
If our hiring team sees at least 10 of these qualities in you after the initial interview,
we want to keep talking.
This is who we want in every job, from assistant account executives to account directors and beyond.
At every level, the right fit at Metis is someone who is hands-on.
This is a flat organization.
“Managers” here do more than manage other people’s work.
Can you connect the dots from strategy to result?
Do you know the market?
Do you understand the target audience?
Are you willing to apply your experience and adopt new approaches?
If you can answer “YES” to all of the above – or you’re willing to roll up your sleeves and learn – you’re on your way to winning the trust of this team.
Can you connect the dots from strategy to result?
Do you know the market?
Do you understand the target audience?
Are you willing to apply your experience and adopt new approaches?
Who thrives at Metis?
Our superstars want to invest in a long-term career with us.
They like the variety of the work; no two days are the same.
They crave the fast pace like a drug.
And they care deeply about their co-workers, their clients and their company.
When we get the right people onto the team, we make sure they want to stay.
When you join Metis, we support you through an extensive onboarding period to make sure you have the support and training to succeed.
This continues throughout your entire career here.
Our No. 1 benefit is challenging, interesting work and professional growth.
We also offer:
Flexible, telecommuting
and laptops
Work from home Fridays and summer
Friday schedules
Professional development and
networking allowances
Anniversary massage
Charitable matching contributions
Paid parental leave Bonus vacation week the last week
in December
Health, dental and life insurance coverage, and
disability coverage
Three weeks of vacation, holidays, your birthday and personal time off
401(k) plan
Transportation and technology
reimbursements
Team outings, free food and
fun times
After five years, Summer Friday vacation days
After four years, an extra week of paid
vacation time
Wellness programs and gym rebates
Performance bonuses for stellar work