cultural competency2

8/15/2019 Cultural Competency2

1/31

CULTURAL

COMPETENCY


2/31

VALUE

Worth, excellence, or degree of worth

ascribed to an object, activity, or class of

something. Function of the valuing process


3/31

WHAT IS CULTURE?

Pattern of arrangements, behaviors

whereby a society achieves collective

achievement. Patterns of behaviors transmitted by

symbols

Set of rules and norms that promotestability and harmony within a society


4/31


5/31

Culture Matters

When culture is ignored, families are at

ris of not getting the support they need,

or worse yet, receiving assistance that ismore harmful than helpful.


6/31

Culture GivesContext and Meaning

!t is a filter through which people process

their experiences and events of theirlives.

!t influences people"s values, actions, and

expectations of themselves. !t impacts people"s perceptions and

expectations of others.


7/31

ETHNIC/ETHNICITY

#roups of people believed to be

biologically related

$Peoplehood%

&embers of group share uni'ue social

and cultural heritage


8/31

DIVERSITY

(ondition of being different

Pertains to ways individuals, communities,

culture may differ from each other


9/31

Cultural Co!ete"#e

!mplies the integrated pattern of human

behavior that includes

)hought, communications, actions, customs,beliefs, values and institutions of

*acial, ethnic religious or social groups.


10/31

What Is

Cultural Co!ete"#e?


11/31

+.)he integration and transformation of

nowledge about individuals and groups

of people into specific standards,policies, practices, and attitudes used in

appropriate cultural settings to increase

the 'uality of services, thereby producingbetter outcomes

Source: National Technical ssistance Center for State Mental !ealth "lanning#$avis, %&&'(

Cultural competence:


12/31

. )he ability to thin, feel, and act in

ways that acnowledge, respect, andbuild upon ethnic, socio-cultural, and

linguistic diversity

Source: )ynch and !anson, %&&*

Cultural competence:


13/31


14/31

Cultural Competence

!mplies having the capacity to function

effectively.


15/31

Culturall$ Co!ete"t S$ste o%

Care A#&"o'le()es I!orta"#e o%***

(ulture

Assessment of cross-cultural interactions

/igilance toward the dynamics resulting

from cultural differences

0xpansion of cultural nowledge

Adaptation to meet culturally uni'ue needs


16/31

Cultural Co!ete"#$ Co"ti"uu

Six 1ey points along continuum

*ange from $(ultural 2estructiveness% to

$(ultural Proficiency%


17/31


18/31

-* Cultural I"#a!a#it$

!ntent not to be intentionally culturally

destructive

3ac of capacity to wor with minorities

0xtreme bias and belief in racial

superiority of dominant group


19/31

.* Cultural li"("ess

&idpoint on the continuum

Systems4agencies provide services with

philosophy of being unbiased.

5elief that color or culture mae no

difference

5elief that dominant culture approaches

are universally applicable


20/31


21/31

2* asi# Cultural Co!ete"#e

Acceptance and respect for difference

(ontinuing self-assessment regarding

culture

(areful attention to dynamics of difference

(ontinuous expansion of cultural

nowledge and resources


22/31

3* A(,a"#e( Cultural Co!ete"#e

(ulture held in high esteem

1nowledge base of cultural competence

sought byconducting culture-based research

developing new approaches based on culture

publishing and disseminating results ofculturally sensitive4competent research


23/31


24/31

(hange decision-maing processes to

include families and the community

(ommit to structural and policy changes

that support cultural diversity

&ae policies and practices fluid toaccommodate necessary adjustments

Source: ocal -egional -esearch .nstitute for !uman Services, "ortland StateUniversity

How Do We Acquire Cultural

Competence?


25/31


26/31

Mo,ee"t To'ar( Cultural

Co!ete"#e Attitu(es ust #ha")e to become less

ethnocentric and biased.

Poli#ies ust #ha")e to become moreflexible and culturally impartial

Pra#ti#es ust 4e#oe more congruent

with cultures


27/31

/alue diversity

(onduct cultural self-assessment

!dentify cross-cultural dynamics

!nstitutionali6e cultural nowledge Adapt service delivery to diversity

within and between cultures

Source: dapted from National Center for Cultural Competence, GeorgetownUniversit

Organizationally

Achieving Cultural Competence


28/31

Value Diversity

(reate an environment in which people feelsafe to express culturally based values,perceptions, and experiences

8ost social events at which music, food, 9entertainment reflect cultures represented

8ire staff and leaders who reflect the community"

cultural diversity Partner with cultural organi6ations and institution


29/31

Conduct Sel!Assessment

8onestly explore values, beliefs, and

attitudes about your culture and others"

:on-defensively engage the entireorgani6ation, families, and the larger

community in the self-assessment

!nvestigate whether recruiting and hiringpractices and policies ensure diverse

staffing and representative leadership

cont+


30/31

Culturall$ Co!ete"t Resear#h

5egins with commitment to provideculturally competent research

&ust include Awareness4acceptance of cultural differences Awareness of own cultural values

;nderstanding of dynamics of difference5asic nowledge of research participants"

environment


31/31

cultural competency2

Documents