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Cultural Competence in Caring for African Americans with HIV June 10, 2016 Alexis Powell, MD Associate Professor, UM Dept. of General Medicine Division of Infectious Diseases

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Page 1: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Cultural Competence in

Caring for African

Americans with HIV

June 10 2016Alexis Powell MDAssociate Professor UM Dept of General MedicineDivision of Infectious Diseases

Objectives

1 Review the contribution of bias to health

disparities

2 Define cultural competence

3 Review the HIV burden in African

Americans

4 Look at aspects of health care where cultural competence may be usefully applied

In 1999 Congress charged the Institute of Medicine (IOM)with evaluating racialethnic disparities in health

- More than 100 studies were reviewed- Variables controlled access race vs

severityprogression place of care etc

Seminal Health Disparities Inquiry

ldquoDisparities exist in a number of disease areashellipand are found across a range of procedureshelliprdquo

The majority of studies find disparities in clinical services that are equally effective for all racial and ethnic groupsrdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

IOM Findings

ldquohellipbias prejudice and stereotyping on the part of healthcare providers may contribute to differences in carerdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

Bias a particular tendency trend or inclination feeling or opinion

especially one that is preconceived or unreasoned

Credit NASA ESA and A Feild (STScI)httpwwwnasagovmission_pageshubblescienceoutofwackhtml

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 2: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Objectives

1 Review the contribution of bias to health

disparities

2 Define cultural competence

3 Review the HIV burden in African

Americans

4 Look at aspects of health care where cultural competence may be usefully applied

In 1999 Congress charged the Institute of Medicine (IOM)with evaluating racialethnic disparities in health

- More than 100 studies were reviewed- Variables controlled access race vs

severityprogression place of care etc

Seminal Health Disparities Inquiry

ldquoDisparities exist in a number of disease areashellipand are found across a range of procedureshelliprdquo

The majority of studies find disparities in clinical services that are equally effective for all racial and ethnic groupsrdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

IOM Findings

ldquohellipbias prejudice and stereotyping on the part of healthcare providers may contribute to differences in carerdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

Bias a particular tendency trend or inclination feeling or opinion

especially one that is preconceived or unreasoned

Credit NASA ESA and A Feild (STScI)httpwwwnasagovmission_pageshubblescienceoutofwackhtml

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 3: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

In 1999 Congress charged the Institute of Medicine (IOM)with evaluating racialethnic disparities in health

- More than 100 studies were reviewed- Variables controlled access race vs

severityprogression place of care etc

Seminal Health Disparities Inquiry

ldquoDisparities exist in a number of disease areashellipand are found across a range of procedureshelliprdquo

The majority of studies find disparities in clinical services that are equally effective for all racial and ethnic groupsrdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

IOM Findings

ldquohellipbias prejudice and stereotyping on the part of healthcare providers may contribute to differences in carerdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

Bias a particular tendency trend or inclination feeling or opinion

especially one that is preconceived or unreasoned

Credit NASA ESA and A Feild (STScI)httpwwwnasagovmission_pageshubblescienceoutofwackhtml

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 4: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

ldquoDisparities exist in a number of disease areashellipand are found across a range of procedureshelliprdquo

The majority of studies find disparities in clinical services that are equally effective for all racial and ethnic groupsrdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

IOM Findings

ldquohellipbias prejudice and stereotyping on the part of healthcare providers may contribute to differences in carerdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

Bias a particular tendency trend or inclination feeling or opinion

especially one that is preconceived or unreasoned

Credit NASA ESA and A Feild (STScI)httpwwwnasagovmission_pageshubblescienceoutofwackhtml

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 5: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

ldquohellipbias prejudice and stereotyping on the part of healthcare providers may contribute to differences in carerdquo

httpwwwnationalacademiesorghmd~mediaFilesReport20Files2003Unequal-Treatment-Confronting-Racial-and-Ethnic-Disparities-in-Health-CareDisparitieshcproviders8pgFINALpdf

Bias a particular tendency trend or inclination feeling or opinion

especially one that is preconceived or unreasoned

Credit NASA ESA and A Feild (STScI)httpwwwnasagovmission_pageshubblescienceoutofwackhtml

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 6: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Bias a particular tendency trend or inclination feeling or opinion

especially one that is preconceived or unreasoned

Credit NASA ESA and A Feild (STScI)httpwwwnasagovmission_pageshubblescienceoutofwackhtml

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 7: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

ldquoQualities of a Good Physicianrdquo via Google

i-studentglobal AUA WebMD Soliant Health

Professionalism Compassion Confident Confident

Empathy Strong Work Ethic Empathetic Empathetic

Attentiveness Professionalism Humane Skilled

Forward Thinking Knowledge Personal Focused

Composure Confidence Forthright Knowledgeable

Industrious Humility Respectful

Passion Thorough Lives and Promotes a Healthy lifestyle

Respectful

Honest and Forthright

Humane

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 8: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Physicians and Implicit Bias How Doctors May Unwittingly Perpetuate Health Care Disparities

Elizabeth N Chapman 2013

Physicians demonstrate implicit bias favoring whites and view black patients as uncooperative

httpwwwncbinlmnihgovpmcarticlesPMC3797360

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 9: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Provider Contribution to Health DisparitiesVanRyn et al AJPH 2003

Lower expectations for minority patients (eg tight control of diabetes)

Less effort spent communicating with minority patients (eg influenza vaccine)

Gatekeeper bias- (eg African-Americans with renal failure less likely to be placed on renal transplant list - not related to patient preference)

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 10: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Everyone has bias

Recognizing and managing personal bias is essential to developing cultural competence

httpsmanagingbiasfbcom

httpsimplicitharvardedu

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 11: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Why Focus on BiasBecause Every Encounter is a Cross-Cultural One

Hippocratic Oath is inadequate

Joint Commission mandates it

Federal Laws

State Laws

Good Practice

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 12: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Cultural CompetenceAdministration on Developmental Disabilities 2000

ldquohellipservices supports or other assistance that are conducted or provided in a manner that is responsive to the beliefs interpersonal styles attitudes language and behaviors of individuals who are receiving services and in a manner that has the greatest likelihood of ensuring their maximum participation in the programrdquo

DHHS Administration on Developmental Disabilities 2000 retrieved from Curricula Enhancement Module Series A Project of the National center for Cultural Competence Georgetown University Center for Child and Human Development httpwwwnccccurriculainfoculturalcompetencehtml May 6 2016

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 13: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Cultural Competence ContinuumAdapted from Cross et al 19881989 and Ponterotto1988 retrieved from httpswwwpakeysorguploadedcontentdocsELinPAELL20ToolkitCross20Cultural20Competencepdf May 7 2016

Destructiveness

IncapacityhellipBlindnesshellipPre-competence

Advanced Cultural

Competence

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 14: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Variables of Systemic Vulnerability

Discrimination and

Segregation

Poverty and Incarceration

Stigma

Healthcare accessoutcomes

gap

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 15: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

HIV Burden in African Americans 2014 Data

44 of the 44000 new infections (=19500)

26 occurred in women

73 occurred in Men

57 occurred in MSM

39 aged 13 to 24

48 of all persons diagnosed with AIDS

From HIV Among African Americans CDC Fast Facts httpwwwcdcgovhivgroupracialethnicafricanamericans retrieved May 6 2016

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 16: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

HIV in African Americans

0

10

20

30

40

50

60

70

80

90

100

12 ofpopulation

44NewHIV DX

48AIDSDX

All Others

African American

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 17: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Florida is 1 in New HIV CasesJan 2016

Cases increased by 23

1 in 49 Blacks in FLA has HIV compared to 1 in 325 whites

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 18: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Adherence

bull There has been a greater benefit of HAART on mortality in whites as compared to blacks

bull ldquoIn Non-Hispanic Blackshellipa higher risk of HIV mortality even among those without concurrent AIDS indicating a need to identify and address barriers to HIV care in these populationsrdquo

Examination of Inequalities in HIVAIDS Mortality in the United States From a Fundamental Cause PerspectiveMarcie S Rubin MPH MPA Cynthia G Colen PhD and Bruce G Link PhD httpwwwncbinlmnihgovpmcarticlesPMC2866621

Racial-ethnic differences in all-cause and HIV mortality Florida 2000-2011Trepka MJ1 Fennie KP2 Sheehan DM2 Niyonsenga T3 Lieb S4 Maddox LM5

httpwwwncbinlmnihgovpubmed26948103

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 19: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Adherence

Bogart etal Medical Decision- Making 2001

Physicians less likely to prescribe antiretrovirals to patients that are likely to be non-adherent

Same physicians felt that African-Americans less likely to be adherent to treatment

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 20: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Moskowitz MD

A study of pain treatment provided for 169 HIV-infected indigent patients PCPs trusted white more than nonwhite patients despite similar rates of reported illicit drug use or opioid misuse

Dayna Bowen Matthew lsquoJust Medicine A Cure for Racial Inequality in

American Health Carerdquo

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 21: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Adherence

Blacks had a greater rate of HAART therapy at 94 compared to 83 of whites

-Oramasionwu et al 2009

However

ldquoBlack race was significantly associated with worse ART adherence which was not modified by the presence of depressionrdquo

- M C Kong et al 2012

httpwwwjournalnmaorgarticleS0027-9684(15)31110-XpdfhttpwwwncbinlmnihgovpmcarticlesPMC3514995

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 22: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

MACH14 StudyJ Acquir Immune Defic Syndr 201260(5)466-472

A study of 1886 participants (54 white 28 black 14 Hispanic) from the HIV Cost and Services Utilization Study

40 reported having a discriminatory health care experience since their HIV diagnosis

24 failed to ldquocompletelyrdquo or ldquoalmost completelyrdquo trust their health care providers

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 23: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Stereotype Threat-induced AnxietyUSC and Loyola Marymont Univerity published 2014

The affect of waiting room poster images depicting AA women in stereotypical health situations on anxiety levels of woman

Black women who strongly self-identified as black reported the greatest amount of anxiety

ldquoAn unintended byproduct of public health campaigns is that they often communicate and reinforce negative stereotypes about certain groups of peoplerdquo-Cleopatra Abdou

httpsnewsuscedu65893study-offers-new-clues-about-the-source-of-racial-health-disparities

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 24: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Health Literacy

Ratzan and Parker definition as used in a 2004 Institute of Medicine (IOM) report

ldquothe degree to which individuals have the capacity to obtain process and understand basic health information and services needed to make appropriate health decisionsrdquo

Andrulis and Bach 2007 Itrsquos more than understanding wordshellipldquohow a person interprets healthcare messagesrdquo

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 25: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Health Literacy

National Assessment of Adult Literacy 2003

ldquo58 of Blacks exhibited basic or below basic health literacy compared to only 28 of whitesrdquo

httpwwwnursingworldorgMainMenuCategoriesANAMarketplaceANAPeriodicalsOJINTableofContentsVol142009No3Sept09Cultural-and-Linguistic-Barriers-html

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 26: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Health Literacy

Low Income

Low Education

LackType of Insurance

Low Health LiteracyThe Health Literacy of Americarsquos Adults Results from the 2003 National Assessment of Adult Literacy httpncesedgovpubs20062006483pdf Retrieved May 7 2016

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 27: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

VanRyn etal Soc Sci Med 2000

Race of patient affected physiciansrsquo perceptions of and attitudes towards patients after controlling for covariates

African Americans perceived less pleasant intelligent educated adherent to medical advice

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 28: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Low Literacy Does Not Equal Low Intelligence

Health-Related

Experience

Health Literacy

Health-Related Experience is a major factor in developing Health Literacy

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 29: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Single Item Literacy Screener (SILS)

bull How often do you need to have someone help you when you read instructions pamphlets or other written health materials from your doctor or pharmacy

bull Answer Never Rarely Sometimes Often Always

bull Threshold If they answer lsquoSometimes Often or Alwaysrsquo support is needed

Norris NS MacLean CD Chew LD amp Littenberg B The Single Item Literacy Screener Evaluation of a brief instrument to identify limited reading ability BMC Family Practice 2006 721 available from httpwwwbiomedcentralcom1471-2296721

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 30: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Health Literacy Intervention

bull Culturally and Linguistically Appropriate Services(CLAS standards)

bull Health Coaches

bull Community Health Promoters

bull Clinical pharmacists

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 31: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Patient Trust

ldquoAfrican Americans have been shown to have greater awareness of the documented history of racial discrimination in the health care systemhelliprdquo

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 32: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 33: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

httpwwwncbinlmnihgovpmcarticlesPMC1497554pdf12815085pdf

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 34: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Jacobs et al 2006ldquothe majority of respondents indicated that the race of the

physician did not matterrdquo

Trust Technical and interpersonal competence

compassion reliability dependability communication

Distrust Experiences and expectations of racial and financial discrimination

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 35: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Racial Concordance

Several studies have reported that racial discordant clinical scenarios are rated as less participatory and less satisfactoryhellip

However only 22 of AA stated a preference for an AA doctor- Arnold Elser R 2007

Johnson RL Roter D Powe NR Cooper LA Patient raceethnicity and quality of patient-physician communication during medical visits Am J Public Health 2004942084ndash2090Cooper-Patrick L Gallo JJ Gonzales JJ et al Race gender and partnership in the patientndashphysician relationship JAMA 1999282583ndash589Saha S Komarony M Koepsell TD Bindman AB Patientndashphysician racial concordance and the perceived quality and use of health care Arch Intern Med 2005159997ndash1004

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 36: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Tuskegee Syphilis Study Legacy

ldquoMany participants perceived events that others would see as routine or incompetent medical care as experimentation and attributed this expectation to their knowledge of the Tuskegee Syphilis Study whether or not they could identify the study by namerdquo

httpwwwncbinlmnihgovpmcarticlesPMC1924632

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 37: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Religiosity

African Americans are the most religious ethnic group in the US- Pew Research Center 2009httpwwwpewforumorg20090130a-religious-portrait-of-african-americans

A study of YMSWM identified religion and spirituality as consistent sources of strength and coping regardless of

ongoing affiliation with a specific church Foster et al

httpwwwncbinlmnihgovpmcarticlesPMC4475678

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 38: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Religion

ldquoThe Black Churchrdquo misnomer trivializes the religious experience of African Americans

participate in the gamut of religious denominations

churches are diverse reflect individual communities

ignores the privately experienced ldquointeriorizedrdquo religion(described by Alport 1958)

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 39: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Religion

41 of patients want to discuss religion with their doctor but only 8 have done so

41 recalled an instance when religion played a part in medical decision- making

Williams J Meltzer D Arora V Chung G amp Curlin F (2011) Attention to inpatientsrsquo religious and spiritual concerns Predictors and association with patient satisfaction Journal of General Internal Medicine July 1 Published Online

McCord Gary et al Discussing spirituality with patients A rational and ethical approach Annals of Family Medicine

httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 40: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

ReligionWhitely(2012) proposes we adopt the notions of ldquoCultural Safetyrdquo or ldquoCultural Humilityrdquo in addressing religionhellip(Polaschek 1998 Tervalon amp Murray-Garcı a 1998)

Puchalski 2006 FICA assessment tool

Faith and Beliefs

Importance

Community

Address in carehttptpssagepubcomcontent492245fullpdf+html

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 41: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Religion

ldquoReligious beliefs may at different times exert different effects both positive and negativehelliprdquo-Elser Arnold et al

Religion effectHTN +DM -

Viewpoint Cultural Competence and the African American Experience with Health Care The Case for Specific Content in Cross-Cultural EducationEiser Arnold R MD FACP Ellis Glenn

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 42: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Religion

ldquohellipa set of beliefs concerning the cause nature and purpose of the universehellipoften containing a moral code governing the conduct of human affairsrdquo-Dictionarycom

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 43: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Spirituality

ldquoSpirituality uniquely predicts health and well-being outcomes in those with HIVAIDS such as improvements in life satisfaction functional health status and health-related quality of life after controlling for factors such as age and HIV symptoms (Pargament et al 2004)rdquo

Spirituality in HIV+ Patient Care

Joni L Utley MA amp Amy Wachholtz PhD MDiv

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 44: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Spirituality

Spiritual struggle anger or sense of punishment has been associated with poor adherence (Parsons Cruise Davenport amp Jones 2006)

Unpublished data from the Patient Centered Medical Home study at UM indicates the majority of patients seen in the HIV clinic feel ldquoless than humanrdquo

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 45: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Acknowledging Religionhellipmay validate some patients who has become marginalized by Stigma or Stigma Threat

Religion amp Spirituality

Patient

Wellbeing

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 46: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Religion

In the UK a clinic with a large Somali muslim community experienced a 50 no show rate conscientious scheduling decr the rate by 135

Gatrad A (1999) A completed audit to reduce hospital outpatients non-attendance rates Archives of Disease in Childhood 82 59-61

Retrieved from httpwwwhpoeorgHPOE_Live_WebinarsReligious_Competency_4_25_13_presentationpdf

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 47: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Summary

1 The examination of Provider bias is an integral part of improving cultural humilitycompetence

2 Reviewed the historical context of AA vulnerability and current HIV disparities

3 Low health literacy is multifactorial and does not equate low intelligence

4 The acknowledgement of a patientrsquos religion may be a welcomed opportunity to validate patients and strengthen the providerpatient bond

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 48: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

bullQuestions

bull apowellmiamiedu

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 49: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

This Presentation and resources are

made possible by AETC grant award

U1OHA29295 from the HIVAIDS

Bureau of the Health Resources

Services Administration (HRSA) U S

Department of Health and Human

Services (HHS)

The information presented is the

consensus of HIVAIDS specialists

within the SEAETC and does not

necessarily represent the official views

of HRSAHAB

The AIDS Education and

Training Center (AETC)

Program is the training arm of

the Ryan White HIVAIDS

Program The AETC Program is

a national network of leading

HIV experts who provide locally

based tailored education

clinical consultation and

technical assistance to

healthcare professionals and

healthcare organizations to

integrate high quality

comprehensive care for those

living with or affected by HIV

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 50: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

The South FL SE AIDS Education and Training Center

within the University of Miami Department of Medicine

Division of Clinical Immunology has over thirty faculty

members and staff dedicated to caring for patients with

HIVAIDS and includes some of the worldrsquos most renowned

researchers in infectious diseases We have specialty clinics

in adult medicine and obstetricsgynecology that provide

state of the art clinical care for those individuals infected with

HIV and other STIs HIV clinical care is provided by the UM

physicians for inpatient care at Jackson Memorial Hospital

(JMH) and University of Miami Hospital and outpatient care

at numerous sites on the UMJMH medical campus UM HIV

faculty also provide off site care at Federally Qualified

Health Centers

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 51: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

The South FL SE AETC includes the following counties

Polk Hardee Highlands Indian River Okeechobee St

Lucie Hernando Pasco Pinellas Hillsborough

Manatee Sarasota DeSoto Martin Palm Beach

Broward Miami-Dade Monroe Charlotte Glades Lee

Hendry and Collier

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 52: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

The US Department of Health and Human Services

(DHHS) has released updated versions of its

antiretroviral treatment guidelines for adults and

adolescents and for children with HIV The new adult

guidelines include revised recommendations for first-

line antiretroviral therapy (ART) as well as

management of treatment-experienced patients The

revised pediatric guidelines include a discussion of very

early treatment for HIV-infected infants

References

HHS Panel on Antiretroviral Guidelines for Adults and Adolescents

Guidelines for the Use of Antiretroviral Agents in HIV-1-Infected Adults

and Adolescents Updated April 8 2015

DHHS Panel on Antiretroviral Therapy and Medical Management of HIV-

Infected Children Guidelines for the Use of Antiretroviral Agents in

Pediatric HIV Infection Updated March 5 2015

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 53: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

TRAINING OPPORTUNITIES

Preceptorships

An intensive clinical training program offered to healthcare providers in Florida who have an

interest in learning more about the diagnosis and management of HIVAIDS opportunistic

infections and co-morbid conditions Each preceptorship is structured to meet the unique

needs of the individual participant based on his or her previous experience geographic

location and time available Experience 4 to 240 hours of clinical training at adult pediatric

obstetric andor family practice clinics where care is provided to HIV-infected patients All

training provided is consistent with current guidelines from the Department of Health and

Human Services or other nationally recognized guidelines when available

Individual andor Group Clinical Consultations

Individual and group clinical consultations are offered Individual clinical case consultation is

provided on the diagnosis prevention and treatment of HIVAIDS and related conditions

These consultations take place by telephone email or face-to-face meetings Group clinical

consultation with case-based discussions include information on pharmacology clinical

antiretroviral therapy updates drug-drug interactions and antiretroviral resistance

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 54: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

TRAINING OPPORTUNITIES Contrsquod

Chart Reviews

The chart review program offers clinics that provide HIVAIDS care an opportunity to assess

adherence to current Department of Health and Human Services (DHHS) and other published

guidelines utilized in the care and treatment of HIV-infected individuals Using a team of

specially-trained FC AETC faculty a review of selected patient charts is completed to identify

the strengths of the healthcare team as well as areas of opportunity for education and

training to support quality improvement efforts

Web-Based Education (Webinars)

We offer numerous web-based educational opportunities to increase the knowledge and skills

of HIV healthcare providers Our web-based educational opportunities cover a wide range of

HIV-related topics Trainings are provided both as live webinars or on-demand recorded

webinars Web-based education offers participants a way to stay up-to-date on current topics

Telehealth Case Based Group Consultations

This model uses a live audio-video-based platform (Adobe Connect) to provide educational

experiences through the creation of a learning network comprised of clinicians serving

HIVAIDS patients novice to expert throughout our region

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 55: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

FOR MORE INFORMATION PLEASE

VISIT

httphivaidsinstitutemedmiamiedupartnersse-aetc

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 56: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

National HIVAIDS Cliniciansrsquo Consultation CenterUCSF ndash San Francisco General Hospital

8009333413National HIVAIDS Telephone Consultation ServiceConsultation on all aspects of HIV testing and clinical careMonday - Friday 9 am ndash 8 pm ESTVoicemail 24 hours a day 7 days a week

8884484911National Cliniciansrsquo Post-Exposure Prophylaxis Hotline Recommendations on managing occupational exposures to HIV and hepatitis B amp C9 am - 2 am EST 7 days a week

8884488765National Perinatal HIV Consultation amp Referral Service Advice on testing and care of HIV-infected pregnant women and their infantsReferral to HIV specialists and regional resources24 hours a day 7 days a week

HRSA AIDS ETC Program amp Community Based Programs HIVAIDS Bureau amp Centers for Disease Control and Prevention (CDC)wwwncccucsfedu

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 57: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Monday JUNE 21st

Retention in Care for Transgender Clients

Sheryl Zayas DO

Monday JUNE 27th

Transitioning HIV Infected Youth to Adult Services

Ana Garcia PhD LCSW

Upcoming Webinars

Wednesday JULY 27th

Antiretroviral Resistance and Resistance Testing

Elizabeth Sherman PharmD AAHIVP

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 58: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Need Additional Information

Contact the South FL SE AIDS Education and Training Center

Franklin Monjarrez Program Manager fbm20medmiamiedu

Tivisay Gonzalez Program Coordinator tgonzalez1medmiamiedu

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 59: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

Target audience Physicians physician assistants nurses pharmacists social workers mental health workers

nutritionistdietitians

The Suwannee River Area Health Education Center Inc is a

Florida Board of Nursing Dentistry Pharmacy Psychology

Respiratory Care Occupational Therapy Nursing Home

Administration Clinical Social Work Marriage and Family Therapy

and Mental Health Counseling and Florida Council of Dietetics and

Nutrition approved provider of continuing education CE Broker

Provider ID 50-1922

This program meets the requirements for up to 10 contact hours

The Florida AHEC Network designates this live activity for a

maximum of 10 AMA PRA Category 1 Creditstrade

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you

Page 60: Cultural Competence in Caring for African Americans with HIVhivaidsinstitute.med.miami.edu/documents/Cultural...Cultural Competence in Caring for African Americans with HIV June 10,

We thank you for participating in

todayrsquos webinar and encourage you to

stay on WebEx and fill out the

Performance Evaluation after the call

ends This is a HRSA requirement that

helps us ensure continued funding

Thank you