csa gm
TRANSCRIPT
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CHINESE STUDENT ASSOCIATIONCHINESE STUDENT ASSOCIATION
WELCOMEWELCOME
By: Iris TanBy: Iris Tan Kai XuKai Xu
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DISENTANGLEDISENTANGLE
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INSTRUCTION INSTRUCTION
Form a circle.Form a circle.
Extend your hands outwards and grab other peopleExtend your hands outwards and grab other people’’s hands. s hands.
(Both hands CANNOT be holding on to the same person.)(Both hands CANNOT be holding on to the same person.)
Try to disentangle yourselves without breaking the contact.Try to disentangle yourselves without breaking the contact.
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HOW DID IT FEEL?HOW DID IT FEEL?
Who took initiative? Who took initiative?
Everyone was talking and it ended up confusing you?Everyone was talking and it ended up confusing you?
What if there were only one person doing the speaking?What if there were only one person doing the speaking?
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WE NEED A LEADER!WE NEED A LEADER!
•Leadership WorkshopLeadership Workshop
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WHY IS LEADERSHIP WHY IS LEADERSHIP IMPORTANT?IMPORTANT?
Any group needs a leader to stay as a group.Any group needs a leader to stay as a group.
Organizations take on personalities of their leaders. Organizations take on personalities of their leaders.
You are the influence.You are the influence.
The leader determines the groupThe leader determines the group’’s fate.s fate.
That is why you vote.That is why you vote.
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CAN I BECOME CAN I BECOME A A
REAL LEADER?REAL LEADER?
•7 Steps Take You There 7 Steps Take You There ……
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BE EXPERTBE EXPERT
Changing the world starts with changing yourself.Changing the world starts with changing yourself.
Not everything, but at least one.Not everything, but at least one.
Give your followers a reason for Give your followers a reason for their choice.their choice.
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SHOW COURAGESHOW COURAGE•Even when you are afraidEven when you are afraid
•Harness fear, and turn it into propelling force.Harness fear, and turn it into propelling force.
•Admit that youAdmit that you’’re nothing without your team.re nothing without your team.
•Lead, even your decisions can be unpopular.Lead, even your decisions can be unpopular.
““Courage is resistance to fear, mastery of fear Courage is resistance to fear, mastery of fear –– not absence of fear. not absence of fear.””
Mark TwainMark Twain
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KEEP YOUR PROMISEKEEP YOUR PROMISE
Be on timeBe on time
Get done with what you said you would.Get done with what you said you would.
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BE DECISIVEBE DECISIVE
DonDon’’t be afraid to make decisions.t be afraid to make decisions.
Avoiding Risk = Forfeiting OpportunitiesAvoiding Risk = Forfeiting Opportunities
Take responsibility for outcomes.Take responsibility for outcomes.
Be prepared. Be prepared.
Be firm, but kind.Be firm, but kind.•
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MORE “SEEING” THAN “DOING”MORE “SEEING” THAN “DOING”
Leadership is more of an innate qualityLeadership is more of an innate quality
See the big pictureSee the big picture(Let your team take care of doing)(Let your team take care of doing)
DO NOT try to work aloneDO NOT try to work alone(Trust your team)(Trust your team)
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ARE YOU ARE YOU AA
LEADER?LEADER?
•LetLet’’s Find Outs Find Out……
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ON THE MORNING OF A BIG MEETING, TWO KEY TEAM ON THE MORNING OF A BIG MEETING, TWO KEY TEAM MEMBERS CALL IN SICK. YOU:MEMBERS CALL IN SICK. YOU:
A.A. Call them and firmly encourage them to come in Call them and firmly encourage them to come in anyway.anyway.
B.B. Roll up your sleeves and work with the team to get Roll up your sleeves and work with the team to get ready.ready.
C.C. Call for a quick 15-minute huddle to redistribute their Call for a quick 15-minute huddle to redistribute their responsibilities.responsibilities.
D.D. Call in your most trusted player and ask him or her to Call in your most trusted player and ask him or her to step in and take charge.step in and take charge.
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IN THE MIDDLE OF CRUNCH TIME ON A CRITICAL PROJECT, A IN THE MIDDLE OF CRUNCH TIME ON A CRITICAL PROJECT, A PIPE BURSTS IN THE BREAK ROOM, FLOODING THE WHOLE PIPE BURSTS IN THE BREAK ROOM, FLOODING THE WHOLE FLOOR AND JEOPARDIZING THE COMPUTERS. YOU:FLOOR AND JEOPARDIZING THE COMPUTERS. YOU:
A.A. Google the instructions and fix it yourself so the team is Google the instructions and fix it yourself so the team is minimally disturbed.minimally disturbed.
B.B. Call an emergency plumber and keep close as he works so it Call an emergency plumber and keep close as he works so it gets done fast.gets done fast.
C.C. Rally the team and get their ideas on how to keep the workflow Rally the team and get their ideas on how to keep the workflow going.going.
D.D. Tell your team members to grab their laptops and have your Tell your team members to grab their laptops and have your assistant book a large room for the day at a local restaurant.assistant book a large room for the day at a local restaurant.
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IT'S YOUR JOB TO ADDRESS THE CROWD AT THE QUARTERLY IT'S YOUR JOB TO ADDRESS THE CROWD AT THE QUARTERLY MEETING AND SET THE TONE FOR THE REST OF THE YEAR. MEETING AND SET THE TONE FOR THE REST OF THE YEAR. YOUR SPEECH EMPHASIZES:YOUR SPEECH EMPHASIZES:
A.A. How great the team is and how much you enjoy working with How great the team is and how much you enjoy working with your people.your people.
B.B. The value to the team of following company procedures to The value to the team of following company procedures to increase productivity.increase productivity.
C.C. The importance of all employees making the sales process The importance of all employees making the sales process "their own" and thinking creatively to get ahead of the trend."their own" and thinking creatively to get ahead of the trend.
D.D. The exciting new developments in your field and how your The exciting new developments in your field and how your company can lead the way to the future.company can lead the way to the future.
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EMPLOYEES WHO WALK IN YOUR OFFICE KNOW THEY EMPLOYEES WHO WALK IN YOUR OFFICE KNOW THEY MAY FIND YOU ABSORBED IN READING:MAY FIND YOU ABSORBED IN READING:
A.A. The company policies and procedures manual so The company policies and procedures manual so you can update it.you can update it.
B.B. The latest industry magazine or the book from that The latest industry magazine or the book from that efficiency expert you loved at the last conference.efficiency expert you loved at the last conference.
C.C. A biography of someone whose life inspires you.A biography of someone whose life inspires you.D.D. AA New York TimesNew York Times bestseller on world trends and bestseller on world trends and
rapid change.rapid change.
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YOUR TEAM HAS ENCOUNTERED A MAJOR SETBACK, AND YOUR TEAM HAS ENCOUNTERED A MAJOR SETBACK, AND YOU CALL EVERYONE IN FOR A MEETING. AT THE END, YOUR YOU CALL EVERYONE IN FOR A MEETING. AT THE END, YOUR PEOPLE RESPOND BY:PEOPLE RESPOND BY:
A.A. Quietly returning to their desks, feeling nervous but calmer than Quietly returning to their desks, feeling nervous but calmer than
before.before.
B.B. Firing up their computers, initiating your recommended course Firing up their computers, initiating your recommended course
of action with determination.of action with determination.
C.C. Chiming in with their own suggestions and ideas, which could Chiming in with their own suggestions and ideas, which could
be incorporated with your own.be incorporated with your own.
D.D. Returning to their desks with genuine excitement, ready to go Returning to their desks with genuine excitement, ready to go
back to square one if necessary.back to square one if necessary.
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YOU HAVE JUST HAD A GREAT QUARTER IN WHICH THE YOU HAVE JUST HAD A GREAT QUARTER IN WHICH THE TEAM EXCEEDED ALL THE BENCHMARKS. YOU:TEAM EXCEEDED ALL THE BENCHMARKS. YOU:
A.A. Treat them all to a catered lunch.Treat them all to a catered lunch.
B.B. Give a rousing speech that personally acknowledges each Give a rousing speech that personally acknowledges each
individual's contribution.individual's contribution.
C.C. Invite them to a celebratory strategy session dinner with Invite them to a celebratory strategy session dinner with
cocktails to set new benchmarks for the next quarter.cocktails to set new benchmarks for the next quarter.
D.D. Plan an off-site retreat, complete with adventure activities, to Plan an off-site retreat, complete with adventure activities, to
envision a new audacious goal for the rest of the year.envision a new audacious goal for the rest of the year.
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THE WEEKEND FINALLY ARRIVES AFTER A HECTIC BUT VERY THE WEEKEND FINALLY ARRIVES AFTER A HECTIC BUT VERY FRUITFUL WEEK. YOU:FRUITFUL WEEK. YOU:
A.A. Decide to sleep in Saturday as a reward.Decide to sleep in Saturday as a reward.B.B. Send out a "Great job, everybody!" email before you Send out a "Great job, everybody!" email before you
leave the office on Friday.leave the office on Friday.C.C. Spend Sunday sketching out ideas to beat your Spend Sunday sketching out ideas to beat your
record for the last week.record for the last week.D.D. Dedicate time each morning to dreaming up an Dedicate time each morning to dreaming up an
exciting new project to show everyone on Monday exciting new project to show everyone on Monday morning.morning.
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YOU HAVE ARRIVED AT THE ANNUAL CONFERENCE AND LOOK YOU HAVE ARRIVED AT THE ANNUAL CONFERENCE AND LOOK OVER THE PROGRAM OF SESSIONS AND SPEECHES. YOU OVER THE PROGRAM OF SESSIONS AND SPEECHES. YOU CHOOSE TO SPEND MOST OF YOUR TIME AT:CHOOSE TO SPEND MOST OF YOUR TIME AT:
A.A. Workshops and small groups aimed at the key to employee Workshops and small groups aimed at the key to employee efficiency and satisfaction.efficiency and satisfaction.
B.B. A keynote and some panels on employee empowerment and A keynote and some panels on employee empowerment and growth.growth.
C.C. An all-day workshop on establishing personal and professional An all-day workshop on establishing personal and professional trajectories.trajectories.
D.D. A roundtable with industry leaders, a keynote by a famous A roundtable with industry leaders, a keynote by a famous entrepreneur, and the networking events.entrepreneur, and the networking events.
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THERE'S NO AVOIDING IT THERE'S NO AVOIDING IT …… YOU'RE GOING TO HAVE TO CUT YOU'RE GOING TO HAVE TO CUT THE WELL-LIKED BUT INEFFECTIVE STAFF MEMBER. WHEN THE WELL-LIKED BUT INEFFECTIVE STAFF MEMBER. WHEN YOU CALL HER INTO YOUR OFFICE, AFTER YOU GIVE THE YOU CALL HER INTO YOUR OFFICE, AFTER YOU GIVE THE BAD NEWS, YOU:BAD NEWS, YOU:
A.A. Follow with an encouraging speech about the many Follow with an encouraging speech about the many talents she has that will see her through.talents she has that will see her through.
B.B. Offer to be a positive reference for her at future Offer to be a positive reference for her at future employers.employers.
C.C. Give her the name and number of a colleague with a Give her the name and number of a colleague with a position that would suit her well.position that would suit her well.
D.D. Take her to lunch and spend some time discussing a Take her to lunch and spend some time discussing a career path she might truly enjoy.career path she might truly enjoy.
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AN EMPLOYEE ASKS TO TALK TO YOU ABOUT APPLYING FOR AN EMPLOYEE ASKS TO TALK TO YOU ABOUT APPLYING FOR A PROMOTION YOU KNOW IS OUT OF HIS CURRENT REACH. A PROMOTION YOU KNOW IS OUT OF HIS CURRENT REACH. YOUR RESPONSE IS TO:YOUR RESPONSE IS TO:
A.A. Gently but firmly suggest he might be ready in a year Gently but firmly suggest he might be ready in a year or so.or so.
B.B. Explain what skills he needs and guide him through a Explain what skills he needs and guide him through a self-assessment.self-assessment.
C.C. Help him lay out a plan for developing the skills he Help him lay out a plan for developing the skills he needs and track his progressneeds and track his progress
D.D. Show him some possibilities for other jobs shifts he Show him some possibilities for other jobs shifts he has not considered and get him energized about a has not considered and get him energized about a new direction.new direction.
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10-15 POINTS: DUSTY BAKER
• You are a supportive manager. You know the policies and procedures well and try to keep everyone playing nice together. You don't think out of the box much, but you provide steady, consistent guidance.
• A company finds you valuable because you keep chaos to a minimum and have tolerance for the things that don't go right all the time. You keep the wheels moving and the drama to a minimum. You won't instigate innovation, or lead the company to No. 1, but you will keep the routine going respectably while the innovation takes place.
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16-25 POINTS: PHIL JACKSON• You're good at handling the complexities of a game with
many players. You can make adjustments on the fly to keep everyone focused on winning today's game. You have a strategy for the season, but you also believe you can only play one game at a time. You know how to handle a myriad of intense personalities and get them going in the same direction even if they don't all play at their best.
• A company needs you because the world changes and you can't run everything the same way forever. You have the ability to take the team members through minor disruptions and get them to improve processes along the way while keeping them happy and satisfied.
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26-35 POINTS: WARREN BUFFET
• You are excellent at recognizing trends and establishing pathways to exploit them. You have no problem inspiring the troops in both hard and exciting times. Your delegation skills are excellent, which allows future leaders to rise and expand on your efforts.
• A company needs you because innovative success can't all come from dreaming and ideating. Practical visionaries have to take what exists and build it exponentially without letting the wheels come off the bus.
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36-40 POINTS: MOSES
• Your vision is powerful and persuasive. You have the ability to convince large groups of people to pick up and follow you into the wilderness, and great instincts about where to find the Promised Land. When you make mistakes, they can be big ones, but you stay focused on getting everyone safely through the crisis.
• You're not the best for maintaining the team on a day-to-day basis, so delegate well to your managers. Use your time for what you do best: exploring, creating, inspiring, and motivating. Give yourself a lot of thinking time so you can resist the impulse of snap-decision orders.
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MAKE A SHAPEMAKE A SHAPE
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INSTRUCTIONINSTRUCTION
Everyone stands in a circle facing each other. Everyone stands in a circle facing each other.
Everyone extends your fists while standing up. Everyone extends your fists while standing up.
Try to use your fists to form the shape of Try to use your fists to form the shape of ……
Use your words, gestures, body language to assist the Use your words, gestures, body language to assist the
activity.activity.
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NOWNOW……•No Talking.No Talking.
•Which one was easier? Which one was easier? •
•Why?Why?
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COMMUNICATIONCOMMUNICATION•SpeakingSpeaking
•Not only informs, but inspiresNot only informs, but inspires
•Express clearly and conciselyExpress clearly and concisely
•The POWER FormulaThe POWER Formula
•Nonverbal CommunicationNonverbal Communication
ListeningListening
• Emotional Awareness Emotional Awareness
• Focus, avoid interruptionFocus, avoid interruption
• Avoid seeming judgmentalAvoid seeming judgmental
• Make speaker feel heard and Make speaker feel heard and
understood.understood.
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BE HUMBLEBE HUMBLE
Does NOT mean being a pushover.Does NOT mean being a pushover.
Acknowledge when others do better than you.Acknowledge when others do better than you.
Avoid coming off as a dominant.Avoid coming off as a dominant.
(Most of the time, leaders are not titled as such)(Most of the time, leaders are not titled as such)
Do what needs to be done.Do what needs to be done.
Lead only when you have to.Lead only when you have to.
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“Leadership is the art of getting someone else to do something you want done because he wants to do it.”
--- General Dwight Eisenhower
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IF YOU WANT TO BE A LEADERIF YOU WANT TO BE A LEADER
•Act Like One!Act Like One!
•Dress like a leader!Dress like a leader!
•Talk like a leader! Talk like a leader!
•Walk like a leader!Walk like a leader!
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05/02/23
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ONE MORE THING ...ONE MORE THING ...
You startYou start NOW!NOW!II
23/5/2
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THANK YOUTHANK YOU
Have Fun Taking On the World!Have Fun Taking On the World!
23/5/2