cross cultural conflict – gung ho novid
DESCRIPTION
TRANSCRIPT
PRESENTED BY:
PAUL O’TOOLEALYSSA MALINAOPAUL STEDMAN
MIKE CHAN
Cross-Cultural Conflict – Gung Ho
Agenda
Synopsis
Concepts to be illustrated
Masculinity versus Femininity
Individualism versus Collectivism
High Context versus Low Context
Neutral versus Affective
Theory X & Theory Y
Transactional versus Transformational Leadership
Quiz at the end!
Gung Ho - Synopsis
1986 ComedyAmerican Manager: Hunt Stevenson Japanese Manager: Oishi KazihiroEconomically depleted hometown in USTravels to Japan to promote town as vehicle
production siteAutomaker Assan Motors begins production in the
townJapanese managers conflict with American
employeesEventually both learn to work together and accept
the others differences
Masculinity vs. Femininity
Degree of equality between men and women
Defines gender roles
Distinct Gender Roles
Fluid Gender Roles
Japan Masculinity Rating: 90
Men assertive, women nurturing
United States Masculinity Rating: 62
Men and women are nurturing
Individualism vs. Collectivism
Individualism (Americans)
“I” before “we”
Composition of individual needs, wants and values
Attitudes of individuals determine cultural behaviour
Collectivism (Japanese)
“We” before “I”
Priority of the groups goals
Adopt group norms ; shape behaviour and attitudes
High Context vs. Low Context Culture
High Context (Japanese)Use of silence
Respectful approach to declining and rejecting suggestions
Low Context (American)Perceives silence as
an awkward void
Negates the context of high context speakers
Protagonist grows and develops as movie progresses
Neutral vs. Affective Relationships
Neutral (Japanese)Remained silent
throughout initial meeting
Often misinterpreted since it is visually measureable
Affective (American)Express emotions, but
remain rational in decision making
Theory X & Theory Y
Japanese support Theory X Monitoring/Supervising Japanese management program
Americans support Theory Y Employees self-motivated
Transactional vs. Transformational Leadership
Japanese: Transactional Focused on numbers and
bottom line Defect Rate
Americans: Transformational Energizes and inspires
employees Trust between managers
and employees
Conclusion
Cross-cultural management presents challenges
Must understand cultural differences and embrace them
Must be tolerant and accepting Knowledge is the key to effective cross-
cultural management Results in content employees and productive
workplace