1. Cross-Cultural Communication
Week 3

2. Diversification of the US
Current immigration rates are the highest in US history; birthrates of White Americans are declining in comparison to ethnic minorities
3. A group never becomes a community unless it develops the habit of deep, respectful listening to one another
4. Common listening barriers
On-Off listening
Symptoms
Solutions
Red flag listening
Symptoms
Solutions
Open earsclosed mind listening
Symptoms
Solutions
5. Common listening barriers
Glassy-eyed listening
Symptoms
Solutions
Too-deep-for-me listening
Symptoms
Solutions
Dont rock-the-boat listening
Symptoms
Solutions
6. Dialogue cannot exist without humility
How can I enter into a dialogue if I always imagine that others are ignorant, and never become conscious of my own ignorance?How can I enter into dialogue if I see myself as a person apart from others?...
If I am closed to, and even offended by, the contribution of others; if I fear being displaced, how can I hold a dialogue?
--Paulo Freire
7. Cultural Chauvinism
Belief that ones culture is the best, superior to all other cultures
Feeling no need to learn about other cultures
8. Tolerance
Awareness of cultural differences
Recognition that differences stem from ethnicity
No judgment of cultural differences as inferior
9. Minimalization
Minimizing cultural differences by emphasizing universality of human needs and behaviors
10. Understanding
Recognizing that reality is shaped by culture
No judgment of different cultural realities
Accepting and respective cultural differences