creating a dynamic culture of volunteerism
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Creating A Dynamic Culture of Volunteerism©
Mary Register Volunteer Florida
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What Does it Mean to Volunteer?
To volunteer is to choose to act in recognition of a need, with an attitude of social responsibility and
without concern for monetary profit, going beyond one’s basic obligation.
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Adapted from By the People: A History of Americans as Volunteers by Susan J. Ellis and Katherine H. Noyes, 1990, Jossey-Bass
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Where Are People Volunteering?
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Source: Volunteering in America Report http://www.volunteeringinamerica.gov
Volunteering in America 2013
Hospital
Religious
Civic
Educational
Sports/Arts
Social Services
Other
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Volunteering in America 2013 Snapshots
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*The estimated value of volunteer time for 2012 is $22.14 per hour. www.independentsector.org/volunteer_time
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American’s commitment to volunteering spans across generations. (Volunteering in America 2013)
Volunteer rate of Generation Xers increased 5.5% during the past 11 years. Generation X has the highest volunteer rate of any age group.
Volunteering among teenagers (ages 16-19) up 3% since 2007.
Volunteers age 65 and over spent a median of 90 hours
onvolunteeractivitiesin2012,thehighest among any age group. (Far above the 50 median annual hours served by the general volunteer population.)
Working mothers continue to volunteer at a significantly higher rate than the population
as a whole. The volunteer rate of : Parents with children under age 18 (33.5 percent) versus Persons without children (23.8 percent) versus General population (26.5 percent)
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Volunteering as a Pathway to Employment
Key Findings
Volunteers have a 27% higher likelihood of finding a job after being out of work than non-volunteers
Volunteers without a high school diploma have a 51% higher likelihood of finding employment
Volunteers living in rural areas have a 55% higher likelihood of finding employment
Corporation for National and Community Service, 2013
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Five Elements of Volunteer Management
1. Planning a Volunteer
Program
2.Recruiting and Placing Volunteers
3.Orienting and Training Volunteers and Staff
4.Supervising and
Recognizing Volunteers
5.Evaluating Volunteer Programs
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Types of Volunteering Traditional Voluntourisim Corporate volunteering Skills-based volunteering Pro Bono Service learning School service
requirements Asset-Based Community
Development (A-B-C-D) Spontaneous volunteering (disaster-related)
Family volunteering Neighboring Campaigns to make
volunteering a priority (e.g. Days of Caring, Give a Day Get a Disney Day)
Flash mobs Virtual volunteerism Episodic: Project driven Community Restitution &
Court-ordered
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Volunteering Myths “Training? How tough can it be to manage a bunch of
volunteers?” “They’re bringing in volunteers to take our (paying)
jobs!” “The last thing we need around here after a disaster is
a bunch of volunteers!” “Volunteers are more trouble than they’re worth!”
“Volunteers are Free!” Others?
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Strength-Based Assessment A positive approach to engaging volunteers
Asset-Based Community Development (A-B-C-D)
Points of Light Institute
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Trendsetter
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Angela Blanchard is recognized for her pioneering work in asset-based community development that focuses on the human, social and cultural strengths of vulnerable populations. Blanchard is the President and CEO of Houston-based Neighborhood Centers Inc., one of the top 1% of U.S.-based charitable groups that serves 250,000 clients annually through 60 facilities in the Houston and Gulf Coast regions.
Click here
TEDxHouston 2011 - Angela Blanchard
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Technology • Serve.gov • Volunteersolutions.org • Volunteermatch.org • Idealist.org • Facebook • You Tube • Twitter • VolunteerFlorida.org/volunteer
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Barriers to Volunteering Time Need for flexibility, unable to commit Liability Costs Location Lack of childcare Type of service (e.g., homeless, prisoner, etc.) Transportation/Mobility Others?
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The Leaky Bucket Syndrome
63.5% Retention in 2012!
Top reasons Not what I volunteered to do Underutilized or poor placement Poor (no) training provided Not needed or too many Others?
Over 36% of volunteers did not come back in 2013!
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Why Do People Stop Volunteering?
Poor volunteer management leads to poor volunteer retention. Due to poor management of volunteers, over one-third of those who
volunteer one year do not donate their time the next year.
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There is a recognition of the value of involving, as volunteers, people from all segments of the community, including those the organization seeks to serve
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Learn, Grow and Change
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Motivational Analysis
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McClelland’s Theory of Social Motivators
Motivations
Achievement Affiliation Influence
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Score Motivational Analysis
Use the Motivational Analysis Key to score your quiz
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McClelland’s Theory of Social Motivators
Achievement-motivated Strive for excellence and their personal best Calculated risk takers Restless, innovative, will do what they say Task oriented, work well by themselves Love challenges, and they like to solve problems
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McClelland’s Theory of Social Motivators
Affiliation-motivated Most happy in situations where there is a strong social component Enjoy mutual friendship Want to be liked and accepted Strive for warm friendly relationships Appreciate interaction on a personal level
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McClelland’s Theory of Social Motivators
Influence-motivated Comfortable in a leadership role Decision-makers View themselves as capable, independent workers Need to impact and influence others Like to give advice Verbally fluent, outspoken, confident, and charismatic Create confidence in others
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Activity Divide into groups based on your social motivation
score (i.e., affiliation, achievement, influence) Once in your groups, list 2 types of volunteer
positions that might appeal to people with your motivation type
What are 2 management strategies needed to support their work?
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McClelland’s Theory of Social Motivators
How can you apply this information when working with volunteers?
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Four Generations of Volunteers Pre - 1945 – Traditionals (The Greatest Generation)
1946-1964 - Baby Boomers (The Sandwich Generation)
1965-1983 - Generation X (X-er’s)
1984-2002 - Generation Y (Millennial's) Source: William Strauss & Neil Howse – “Generations”
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Millennials: The No-Collar Workforce* What it means for Volunteer Involvement Right now in America there are an estimated
80 million Millennials and
76 million Boomers The Question:
How to leverage the abundant creative energies of workers/volunteers?
*Turning On The No-Collar Workforce, Nick Shore, MediaPost.com 3/15/2012 MTV “No Collar Workers’ Study, January 2012
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Some strategies to consider… Managing Volunteers
Show volunteers how their service can make a difference!
Recognize volunteers as a valuable resource!** Use technology as a strategy! Find out what’s important to the volunteer! Ask for feedback from your volunteers! Evaluation!
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A FINAL THOUGHT
The number one reason people give for volunteering?
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REFLECTIONS Never forget…