craig haydock - personal resume

Craig Haydock

73 Ramblers Way, Doreen, Vic 3754

Phone: 0414 623 432

E-mail: [email protected]

Objectives

Qualified & experienced sports business manager with over ten years experience in the sport &

recreation industry looking for a senior management opportunity where exceptional performance is

recognised and rewarded.

Education

Double Degree in Sports Administration and Business Management

Victorian University of Technology

Associate Diploma in Business (Marketing)

Northern Metropolitan College of TAFE

Certificate IV in Business Development

Franklyn Scholar Learning

Working With Children Check

Level 2 First Aid

Experience

Operations Manager (July 2011 – February 2016) Jets Gymnastics Australia

Accountable to the Company Director

Responsible for the operations of 5 individual gymnastics venues throughout Victoria

Responsible for the development and audit of venues in Risk & Safety Assessment

Responsible for providing venues with monthly / quarterly reports / dashboards covering such

areas as:

Enrolments & Venue Efficiencies

Finance

Human Resources

Online Activity

Accidents & Incidents

Responsible for the development, scheduling and delivery of promotional events

Responsible for the development of the termly Critical Planning Timeline

Responsible for Human Resource accountabilities

Development and Implementation of Staff Induction & Training

Development of Staff Welcome Packs

Determining pay scales against the Fitness Award Rates

Developer of Annual Marketing Plan

Resume: Craig Haydock

Key Achievements

Increased profitability from approx. $30k in 11-12 to over $200k in 14-15

Increased enrolment numbers from approx. 2000 in 2011 to over 2500 in 2015

Establishment of key relationship with Employsure to assist with all HR related matter

Implementation of quarterly Venue Safety Audit

Development and professional growth of each of my Centre Managers

Account Manager (July 2008 - July 2011) Project Manager (July 2010 – July 2011) Innovation & Business Skills Australia

Accountable to the National Commercial Manager

Account Manager for two Queensland Tafe Organisations and smaller Victoria Registered

Training Organisations

Account Management, Sales, Product Development & Customer Service

Project Manager responsible for the development of learning resources with an estimated

$1million budget

Key Achievements

Development of learning resources covering a range of Training, Business & Financial

Qualifications

Conversion of paper based resources into online resources

Centre Manager (January 2006 - July 2008) Jets Gymnastics Eltham

Accountable to the Company Director

Responsible for the operations of Jets Gymnastics Eltham

Recruitment, Budgeting & Financials, Competition & Event Management, Marketing & Customer

Service

Key Achievements

Increased enrolment numbers from approx. 500 in 2006 to over 650 in 2008

Active role in the implementation of additional Jets Venues in Eltham, Gisborne, Shepparton &

Romsey

Development of capabilities to employ full time staff


Acting State Administrator (January 2005 - January 2006)

Administration Officer (March 2002 - December 2004) Badminton Victoria

Accountable to the State Director

Tournament & Event Organisation

Liaise with Affiliated Association regarding membership fees and player registration and

insurance enquiries (Directors & Officers, Public Liability & Personal Accident)

Budget preparation for events and projects

Collation and development of Badminton Victoria Policies and Procedures

Coordinating of funding through Sport and Recreation Victoria, VicHealth and other

Government bodies

Maintenance of member database

Implementation of Player and Coaching Development Pathways

Accountability for Regional Development Officer programs and activities.

Key Achievements

Increase in the number of affiliation clubs

Employment of Casual Badminton Development Officers throughout regional Victoria through

Vic Health funding agreement

Gaining a Major Sponsor for the Victorian Open and hosting it at the Melbourne Sports &

Aquatic Centre

2004 Team Manager of the Badminton Victoria representative squad competing at the National

Championships

Administration Officer (March 2004—December 2004) Badminton Australia

Assisting in the organisation of travel & accommodation needs for Australian based National &

International Tournaments

National Tournament entry forms collation

Liaise with all State Bodies

Database maintenance of

State Bodies

Presidents and Secretaries

Players

Organiser of accommodation and flights for Badminton Australia Board Meetings


Other Employment

Customer Service Officer / Membership Consultant (November 2001 – March 2004)

Monash Aquatic & Recreation Centre

Administration Assistant (April 2000 – August 2000)

Nicholson Sports Marketing (Work Experience)

Accounts Assistant (August 1999 – October 1999)

Hawthorn Football Club (Work Experience)

Workplace Skills

Strong Process Skills

Sound Financial Acumen

Event Organisation

Schedule Management

Strong Communication Skills

Problem Solving to achieve Win Win outcomes

Time Management

Personal Skills

Patient

Adaptable

Organised

Confident

Punctual

Referees

Available upon request

craig haydock - personal resume

Documents