Craig D. Swenson, PhDProvost/Senior Vice President

University of PhoenixSenior Vice President

Apollo Group Inc

Craig D. Swenson, PhDProvost/Senior Vice President

University of PhoenixSenior Vice President

Apollo Group Inc

Next Generation EducationNext Generation Education

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SAIR 2005:Technology and Innovation in Learning

SAIR 2005:Technology and Innovation in Learning

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» 235,000+ degree enrollments

» 38 states, District of Columbia, Puerto Rico, Canada, Mexico, Netherlands

» 55 bachelor’s, master’s, and doctoral degree programs

» 227 campuses and learning centers in North America

» Local Campus, Online, and FlexNet® (blended) instruction

» 235,000+ degree enrollments

» 38 states, District of Columbia, Puerto Rico, Canada, Mexico, Netherlands

» 55 bachelor’s, master’s, and doctoral degree programs

» 227 campuses and learning centers in North America

» Local Campus, Online, and FlexNet® (blended) instruction

Size and scopeSize and scope

University of PhoenixUniversity of Phoenix

» Focus on working students

» Emphasis on programs not courses» Centralized curriculum » Mapping cognitive

domains, sub-domains, competencies to courses

» Active learning» Intensive format» Unbundled faculty roles» Assess learning » Leverage technology to

improve learning

» Focus on working students

» Emphasis on programs not courses» Centralized curriculum » Mapping cognitive

domains, sub-domains, competencies to courses

» Active learning» Intensive format» Unbundled faculty roles» Assess learning » Leverage technology to

improve learning

Distinctive featuresDistinctive features

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» Do our students know what they should know?

» Can they do what they should be able to do?

» Are they developing values appropriate to their professions

» Are they achieving their life and career goals

» Do our students know what they should know?

» Can they do what they should be able to do?

» Are they developing values appropriate to their professions

» Are they achieving their life and career goals

Academic vision—4 questionsAcademic vision—4 questions

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» Teaching vs Learning

» “Cover the Material”

» Did they get it?

» Teaching vs Learning

» “Cover the Material”

» Did they get it?

What if learning were the purpose of education?What if learning were the purpose of education?

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A global cultural and economic revolution is underwayA global cultural and economic revolution is underway

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From oral to scribal cultureFrom scribal to print cultureFrom print to digital culture

From oral to scribal cultureFrom scribal to print cultureFrom print to digital culture

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Intellectual workIntellectual work

“The world is flat”“The world is flat”

Digitization of knowledgeAccess

Internet as we know itBrowser

Wiring of the worldUbiquitous accessBandwidth increase

Work process software

Digitization of knowledgeAccess

Internet as we know itBrowser

Wiring of the worldUbiquitous accessBandwidth increase

Work process software

» Digital access» Just in time» Collaborative

» Digital access» Just in time» Collaborative

How professionals learnHow professionals learn

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» Engaged» Aware» Empowered» Self-directed» Synthesizers» Lifelong learners

» Engaged» Aware» Empowered» Self-directed» Synthesizers» Lifelong learners

The intentional learnerThe intentional learner

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Prepared to succeed in a flattened world

Prepared to succeed in a flattened world

» Expand access » Improve learning» Increase efficiency

As high-tech as possible—as low-tech as necessary

» Expand access » Improve learning» Increase efficiency

As high-tech as possible—as low-tech as necessary

The only valid reasons to invest in educational technologyThe only valid reasons to invest in educational technology

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Technology should be a tool—not a toy

Technology should be a tool—not a toy

» Professional Competence and Values

» Critical Thinking and Problem-Solving

» Communication» Information Utilization» Collaboration

» Professional Competence and Values

» Critical Thinking and Problem-Solving

» Communication» Information Utilization» Collaboration

Alignment of learning tools to learning goalsAlignment of learning tools to learning goals

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Learning GoalsLearning Goals

» Increase the richness and variety of learning assets

» Organize materials in ways that foster learning

» Teach our students to learn the way professionals learn

» Increase the richness and variety of learning assets

» Organize materials in ways that foster learning

» Teach our students to learn the way professionals learn

rEsource—organizing and distributing digital content for learningrEsource—organizing and distributing digital content for learning

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rEsource GoalsrEsource Goals

Digitization strategyDigitization strategy

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Repurposed eBookContent

The Materials Continuum

eBooksPaperBooks

» Course management system

» “Facilitated” learning objects

» Organizes content in ways that fosters learning

» Course management system

» “Facilitated” learning objects

» Organizes content in ways that fosters learning

resourceresource

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What it is…What it is…

» eBook Collection» Read-me-First» Simulations, Virtual Organizations, and

Inside Stories» University Library» Center for Writing Excellence

» WritePoint » Plagiarism Checker

» Center for Math Excellence

» eBook Collection» Read-me-First» Simulations, Virtual Organizations, and

Inside Stories» University Library» Center for Writing Excellence

» WritePoint » Plagiarism Checker

» Center for Math Excellence

Alignment of learning tools to learning goalsAlignment of learning tools to learning goals

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Learning ToolsLearning Tools

Features» Topical and current» “Best of the Best” » Expands research

options» More than 500 titles» All titles available

to all students and the faculty

Features» Topical and current» “Best of the Best” » Expands research

options» More than 500 titles» All titles available

to all students and the faculty

eBook CollectioneBook Collection

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» Computer-based, interactive programs

» Allow decision making within “safe environment”

» Immediate feedback

» Integrated into all subject areas

» Computer-based, interactive programs

» Allow decision making within “safe environment”

» Immediate feedback

» Integrated into all subject areas

Enhancing critical thinking through SIMSEnhancing critical thinking through SIMS

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» Replicate businesses, schools, healthcare and government organizations

» Confidential or proprietary data from wide range of industries

» Provide real-world context for gathering data and solving problems

» Replicate businesses, schools, healthcare and government organizations

» Confidential or proprietary data from wide range of industries

» Provide real-world context for gathering data and solving problems

Mining data/solving problems in Virtual OrganizationsMining data/solving problems in Virtual Organizations

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What They Are…

» Inside-Out Case Studies

» Created by University of Phoenix faculty members based on experiences in organizational settings

» Behind-the-scenes look at organizations in conflict

» Inside-Out Case Studies

» Created by University of Phoenix faculty members based on experiences in organizational settings

» Behind-the-scenes look at organizations in conflict

Examining company conflict through inside storiesExamining company conflict through inside stories

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» Online collection for scholarly and professional materials

» 40 databases, 13,250 journal and periodicals, and 500 reference books

» 3,000 users per day and about 1.25 million articles accessed monthly

» Online collection for scholarly and professional materials

» 40 databases, 13,250 journal and periodicals, and 500 reference books

» 3,000 users per day and about 1.25 million articles accessed monthly

University LibraryUniversity Library

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Today’s Professionals Learn Just In Time…

Today’s Professionals Learn Just In Time…

Tools to improve written communication skillsTools to improve written communication skills

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WritePoint» Automated review

of draft assignments

» Focus on mechanics – grammar and word choice

» Provides immediate feedback 24/7

WritePoint» Automated review

of draft assignments

» Focus on mechanics – grammar and word choice

» Provides immediate feedback 24/7

Tools to improve written communication skillsTools to improve written communication skills

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Plagiarism Checker

» Evaluates originality of written work

» Provides feedback to students or faculty member

Plagiarism Checker

» Evaluates originality of written work

» Provides feedback to students or faculty member

• What should you know and be able to do

• 9-Step Process provides framework

• Presents learners with realistic professional scenarios that require them to define the problem and analyze, recommend, and defend their solutions

• Scenarios are presented via e-mail, meeting outcomes, data reports, personal conversations – just as information would be presented in a business setting

• Instructor guides individual/team process and application

• What should you know and be able to do

• 9-Step Process provides framework

• Presents learners with realistic professional scenarios that require them to define the problem and analyze, recommend, and defend their solutions

• Scenarios are presented via e-mail, meeting outcomes, data reports, personal conversations – just as information would be presented in a business setting

• Instructor guides individual/team process and application

PBL/MBA -- Guided experiential learning PBL/MBA -- Guided experiential learning

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PBL/MBA -- Guided experiential learning PBL/MBA -- Guided experiential learning

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The online classroom—structure with flexibilityThe online classroom—structure with flexibility

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Grounded in student-faculty/student-student collaboration

Grounded in student-faculty/student-student collaboration

D a ys 1 to 7

D a y 1

D a ys 3 o r 4

D a y 7

Instr uc tio n

D isc uss io n

O utc o m e s

A na lys is

F ina l e x a mE n d o f co u rse

F a cu lty in teg ra tio n o f rea d in g s a n d d iscu ss io n

S tu d en t su m m a ry o f w eek 's lea rn in g

F eed b a ck o n a ss ig n m en ts

A ss ig n m en ts tu rn ed in

F a cu lty resp o n ses to s tu d en ts

S tu d en t resp o n ses to q u estio n s

D iscu ss io n q u estio n s a n d a ss ig n m en ts

In tro d u cto ry lectu re o n to p ic o f th e w eek

» Serves students and faculty members

» 24x7x363» 180,000 calls per

month» 34 second average

hold time

» Serves students and faculty members

» 24x7x363» 180,000 calls per

month» 34 second average

hold time

Technical Support Technical Support

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