Courtney M. Craig7701 W. St. John Road #2148, Glendale, AZ 85308, 262-422-5102, courtneyc1017@gmail.com

Work ExperienceArizona State University – Student Development Program Manager – January 2017 to Current

Manage employee recognition and appreciation program including initiatives aimed at increasing staff morale Assist in employee orientation and onboarding process. New employees educated on SDFC and EOSS mission/vision/goals Help develop and continue managing ongoing training for several different types of employees at various stages of growth Assist overseeing the staff accountability by providing direct feedback to employees and through reviews Develop a process in which supervisors can better provide evaluations and mentorship to employees while ensuring that

continual development as well as job performance is being discussed and pursued Assist in the development of and execution of staff trainings and workshops including All Staff Training, Leadership

Workshops, new employee orientation, conference attendance, etc. In collaboration with coordinators from various locations, execute the tasks assigned to the group to ensure that

committee outcomes are being accomplished Serve as a Wellness Ambassador as well as work to train other employees to do the same Meetings with staff across all locations/program areas to ensure teams are being represented in their development

Ulta – Merchandise and Service Coordinator – November 2015 to December 2016 Assist with the promotion of company sales and brand initiatives Promote and model customer service within store Addresses all guest concerns and questions promptly and with professionalism Executes lead cashier responsibilities per company policy including returns, exchanges, check approvals, issuing

merchandise vouchers, and processing salon tips Youfit – Lead Personal Trainer & Group Trainer – November 2014 to December 2015

Discuss fitness goals of clients and design specific fitness plans based on those goals Conduct assessments of clients including strength, flexibility, and BMI Discuss and design nutrition programs and provided follow-up assessments and planning Strength and flexibility Training and educate clients on health and wellness Proven success record/results/resigns with clients

Sports Authority- Sales Associate/Part Time-October 2014 to February 2015 – Peoria, AZ Provide customer service and process apparel and merchandise

Xperience Fitness- Personal Trainer-June 2013 to July 2014 – Brookfield, WI Discuss fitness goals of clients and design specific fitness plans based on those goals Conduct assessments of clients including strength, flexibility, and BMI Discuss, design nutrition programs, and provide strength and flexibility training Educate clients on health and wellness Proven success record/results with clients

Carroll University – Track & Field Coach – November 2012 to May 2014 – Waukesha, WI Training and conditioning of student athletes in track and field Assisting and counseling of student athletes on their obligations to rules and procedures Additional services as directed by the head coach

Milwaukee Wave- Sales -January 2009 to March 2011 (Seasonal)– 510 W. Kilbourn Ave, Milwaukee, WI Merchandise Sales & Guest Relations

Activities College Track – Carroll and Captain of Women’s Eau Claire Track Team Intramural/Club Sports: Volleyball, Basketball, Soccer Concert Choir, Masters in Jazz, Treble Choir, Varsity Choir

Volunteer/Certificates SICFIT’s Functional Fitness Certificate – March, 2015 WIAA Certified Referee Carroll University Track & Field Coach – 2012 – 2014 Kinesiology Club – U. W. Eau Claire Schuetze Youth Lead Recreation Center – U.W. Eau Claire CPR AED/First Aid Certification NACSM Member– American College of Sports Medicine Waukesha West Youth Track Summer Camp Leader Event Security and Scorekeeper for Volleyball and Football – U.W. Eau Claire

EducationArizona State University-Phoenix, AZ, College of Nursing and Health Innovation – Currently enrolledCarroll University–Waukesha, WI, Graduated: May, 2013 (Cum Laude) –B.S. in Exercise Science/Sports Nutrition Minor U.W. Eau Claire – Eau Claire, WI - September, 2007 through January, 2011 – Academic Distinction