course rep training slides
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COURSE REP TRAINING
WHAT IS A COURSE REP?
• AN ELECTED REPRESENTATIVE
• RELAY THE VOICE OF YOUR PEERS
• RAISE ISSUES WITH SENIOR MANAGEMENT
• FEEDBACK ON: …
WHAT IS A COURSE REP?
IMPORTANCE OF REPSIssues
identified
Improvements made by course
leaders / faculty
Inform cohort of changes
Collate responses from cohort
Feedback to course
leaders / faculty
Discuss issues arisen
You
University
Union
WHAT ARE YOUR RESPONSIBILITIES?
• ATTENDANCE
MEETINGS - PUNCTUALITY – TRAINING – MINUTES - APOLOGIES
• COMMUNICATION
- RAISING ISSUES – FEEDING BACK - EMAILS
• EQUAL REPRESENTATION
- ALL STUDENTS – INDIVIDUALS AND GROUP
NOTE - IMPUNITY
• ANONYMITY
COMPLAINTS OR CONCERNS CAN BE RAISED WITHOUT IDENTIFYING INDIVIDUAL
STUDENTS
• YOUR ROLE
YOUR POSITION AS A COURSE REPRESENTATIVE WILL NOT BE RELATED TO
YOUR ACADEMIC PROGRESS – YOU SHOULD FEEL COMFORTABLE RAISING
CONCERNS WITH IMPUNITY
• WORRIES?
IF YOU FEEL UNABLE TO RAISE AN ISSUE WITH YOUR COURSE CONTACTS, PLEASE CONTACT THE STUDENTS’ UNION (DETAILS AT THE END OF THIS
PRESENTATION)
WHAT MEETINGS ARE YOU EXPECTED TO ATTEND?
SSLCs Dean’s Lunch
Rep Assemblies & Training
WHAT YOU CAN EXPECT• UNION
• ARRANGE A MEANS OF DISCUSSION BEFORE
EACH MEETING
• OFFER ADVICE AND GUIDANCE TO ENABLE YOU
TO REPRESENT YOUR STUDENTS EFFECTIVELY
• PROVIDE ONGOING TRAINING AND A CHANCE TO
REQUEST SPECIFIC INFORMATION FOR YOUR
ROLE
• UNIVERSITY
• PROVIDE CONTINUOUS SUPPORT VIA
REP CONTACTS AND COURSE LEADERS
• DISTRIBUTE MATERIALS PROMPTLY
• LISTEN TO AND ACT ON YOUR FEEDBACK
AFTER ALLOWING A CONSTRUCTIVE
DISCUSSION OF ISSUES ARISING
ELECTIVE TRAINING SESSIONS
Mental Health Awareness
Further Engaging Your Cohort
What to Do with Wednesdays
Details of these to follow, by email and on the Union website.
PASTORAL SUPPORT SERVICES
Students Advice centre
• The one stop shop for student help and advice. Incorporating the teams that deal with international students, money and finance, accommodation payments , landlord disputes and Student life mentoring.
Guildowns Medical centre
• NHS GP surgery hear to support students in managing their health.
Centre for wellbeing
• The Centre for Wellbeing has a dedicated team of nurses, supporting, advising and advocating for student's health and wellbeing.
Chaplaincy
ACHIEVEMENTS
Elected by a majority
Attend initial training session + one elective
Attend all SSLCs with active participation
Effective communication with cohort
Ensure a new rep is (or you are re-) elected
Provide feedback to USSU on your experiences.
HIGHER EDUCATION ACHIEVEMENT RECORD
(HEAR)
COURSE REP OF THE YEAR
Tom Boulton: Electronic Engineering.
Tom was awarded course rep of the year
2013-14 on the following basis: “Tom is a
confident, vocal and enthusiastic course rep
who ensures the student voice is heard at
every level. He ensures that the channel of
communication between himself and his
course mates remains active at all times,
constantly closing the loop on decisions made
and feedback back to his colleagues. Tom’s
input has secured improvements in the course
and has restored his fellow classmates’ faith
in the system – helping them to see that
informed opinions result in positive changes
for all.”
Could you be next?
DETAILS OF SESSIONS
Engagement
• LTL
Feedback
• LTM
Quality
• LTE
KEY CONTACTS
Matt Sadlers – VP Education
Kath Phillips – Student Voice Manager
Jenny Hall – Student Representation Coordinator
Slides by Charlie Eastaugh 2014