corporate plan: delivery plan (annual) · the venue, win new business, retain key existing repeat...

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Corporate Plan: Delivery Plan (Annual)

A strong local economy

Be closely involved with, and influence, any proposals for changes to the way local government is structured across Yorkshire benefits us, our residents and the services we provide. Action Status Action Due Date Responsible Officer Notes Note Date

Be closely involved with, and influence regional governance proposals across the whole of Yorkshire.

31-Mar-2020

Officers continue to support the YNY region's devolution work, particulalry the development of the relevant 'asks'. Officers have contributed to the; business, transport, housing, skills, digital, place and low carbon asks. Whilst supporting the regional efforts officers have also been ensuring that the Harrogate district's views are fed into the process in order to ensure the deal is the best one for the district.

13-May-2020

Maximise the use of land and buildings for growth; enabling local companies to stay and grow, and attracting inward investment into the district. Action Status Action Due Date Responsible Officer Notes Note Date

To provide a new pool for Ripon to replace the Spa Baths 30-Dec-2021

Work was disrupted by Covid-19 but has restarted on site following a delay of approx. five weeks. It is too early to quantify the impacts Covid-19 will have on the programme at this stage.

29-Apr-2020

Creation of a temporary Digital Incubator at Springfield House

01-Sep-2020

Preferred contractor and tender have been selected. However the creation of the Nightingdale Hospital on the site and the impact of Covid on building contractors will affect timescales.

21-Apr-2020

To work with partners to develop and test the proposals suggested within the Station Gateway MasterPlan.

02-Apr-2020

The project has been delayed by circa three months due to Covid-19 restrictions.

• Highways & Transport Study:

Highways modelling on additional junction mitigation has seen a reduction in the

20-Apr-2020

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Action Status Action Due Date Responsible Officer Notes Note Date

likely impact of making Station Parade single lane on the local highway network, however the impact is still significant. With improvements to a number of junctions, all traffic that is forecast to travel through the town centre in 2035 is able to do so but at the cost of journey time and average speed. However this is a worst case scenario and must be balanced against future shift to sustainable modes of transport and the economic impact of the proposals on the town. Officers at HBC and NYCC are jointly preparing a paper for decision makers that will outline the modelling results and the wider business case for lane reduction. A meeting will be arranged post-lockdown with relevant stakeholders for discussion/decision.

• Transforming Cities Fund:

West Yorkshire has been awarded £317 million, within which £7.9 million has been earmarked for Station Gateway. However this does not deliver the wider cycling/walking improvements that will connect the site with other parts of the town. A Strategic Outline Case (SOC) has been submitted to WYCA.

• Masterplan Stage Two:

Work on the Masterplan has drawn to a close. Stakeholders are to consider the draft report on 9th June (rescheduled from 8th April) and a senior stakeholder engagement session to present the Masterplan is to be scheduled in the weeks following.

• Stakeholder Engagement:

Officers are engaged with Transdev around Harrogate bus service priorities in the context of Station Gateway. A meeting is scheduled for Wednesday 22nd April to discuss Transdev’s priorities, after which the Director of Economy & Culture will meet with Transdev to establish their level of commitment to the scheme.

A meeting has been arranged for 11th June (rescheduled from 31st March) with those responsible for management of Victoria Shopping Centre to update on the project, communicate the business case/benefits and discuss options for the bridge link across Station Parade.

• Funding:

A £50,000 bid for OPE underspends has been successful and will support project elements.

• Eastern Gateway Study

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Network Rail are to progress a study on improving access to and the appearance of the ‘rear’ of the station.

Implement the recommendations from the Strategic Assets Review

31-Mar-2021

An all Members briefing is planned for 21 January; report to Cabinet 5th Feb and Council March 4th.

08-Jan-2020

Contribute to a public sector partnership approach (including potential purchase) to shape the options and implement the development of the Ripon Barracks Site

31-Jul-2021

• Submission of Outline now scheduled July 2020.

• Additional engagement and technical work is taking place before submission and

revisions have been made to the masterplan.

• Next SOB scheduled 19th May.

• Good continuous dialogue is taking place with HE between meetings to ensure

joined up approach to communication.

• The concept of developing a skills construction village within the site has been well

received by all stakeholders.

• Discussions are taking place regarding delivery options for the site.

14-May-2020

Work in partnership to address current and future operational barriers to business growth by securing investment and improvements in digital infrastructure.

Action Status

Action Due Date Responsible Officer Notes Note Date

Fibre infrastructure through DCMS LFFN process 31-Mar-2021

Private Sector Investment – FibreNation:

Over 2-3 years, thousands of homes in Harrogate, Knaresborough and Ripon will be upgraded with fibre connections. The build has finished in Bilton (circa 3,700 homes) and moved to Starbeck. Following feedback from councillors and the public around Covid-19 Fibrenation have:

• Given staff ‘key worker’ high vis jackets

• Handed out leaflets around Covid-19 with dig communications

21-May-2020

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• Briefed workers with a specific covid-19 document

• Provided extra PPE to staff

• Provided ground staff with regular visits from health and safety managers

Fibrenation are looking to increase community engagement activity as restrictions ease. Local Full Fibre Network (LFFN) Programme: The build programme to connect public sector sites has begun. As of 19th May around 13km of fibre has been laid in/around Harrogate/Knaresborough – of the 38km required in total. This is due for completion in October 2020. The build in Ripon is due to commence in the Summer. This new infrastructure will support roll out of fibre services to homes/businesses – Nynet/NYCC are to confirm how this will be delivered. Superfast North Yorkshire: A further 3,147 premises in the district are to be upgraded by June 2021 as part of the publically funded Phase 3 rollout by NYCC and Openreach – with 2,959 to receive

a Fibre to the Premise (FTTP) connection. NYCC have secured funding of £12.5m to roll out Phase 4 that aims to secure as close to 100% coverage as possible of next generation access (“NGA”) broadband in North Yorkshire. Procurement has commenced and residents are urged to contribute to the public consultation that runs to 4th June. Gigabit Voucher scheme: The council continues to promote the scheme – that is now only aimed at rural areas. Over 50 applications have been successful in the district totalling £120,000 of

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investment towards upgrading fibre connections.

Smart Harrogate: Develop, procure and implement the District-wide Town Centre WiFi Project

31-Aug-2019

Market engagement has been carried out and NYCC/HBC are continuing the procurement gateway process (led by NYCC). Procurement to commence at the appropriate time post-CV-19 restrictions.

20-Apr-2020

Promote the Harrogate Convention Centre as widely as possible so we attract new events to the district and grow its income to support our local economy

Performance Indicator

2017/18

2018/19

2019/20

Responsible Officer Notes Note Date

Value Value Value Target Status Short Trend

HCC Overall Income £5,037,342.00

£4,632,461.00

£5,220,390.00

£5,113,000.00

Economic Impact of HCC £56,029,997.00

£55,252,239.00

£29,025,619.00

This figure has been calculated using a different formula to that used for figures provided for Economic Impact in previous years. Previous figures were based on the formula used by the Association of Event Venues. The 2019/20 figure and all Econmic Impact figures moving forward is and will be based on the Visit Britain formula which is the recognised industry standard. Using different formulas can create large differences in figures - the Visit Britain figures do not look at exhibitor or organiser spend, they only examine pure visitor spend in the District. Consequntly the new figure is lower than those previously recorded. The target for 2020/21 onwards will also be reset to reflect the change in calculation methodology.

21-Apr-2020

Action Status


Support the review of the Convention site to consolidate the venue, win new business, retain key existing repeat business and drive economic growth in line with the Economic Growth Strategy

31-Jul-2020

Further feasibility and due diligence work is now nearing completion. The consultant team presented their draft findings to key members of the Project Team on 18 March and the wider Project Team plus Management Board were subsequently updated on 24 March. The latest work provides a clear case for investment and supports a phased approach

24-Apr-2020

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to redeveloping the site, focusing on improving the conference facilities as phase 1 and thereby supporting the new HCC Sales Strategy. Additional input is now required by HBC/HCC in relation to long term maintenance costs – this will feed into the financial model which to enable the current consultancy work to be finalised. Unfortunately this input has been unavoidably delayed as a result of Covid-19 and priority work by key officers on the Nightingale Hospital at HCC. It is anticipated that this work can now be progressed within the next few weeks and, once complete, a report will initially be taken to Management Board to agree the principle of the preferred redevelopment option. The Leader and Deputy Leader will then be briefed, followed by a report to HCC Board, Cabinet and Council if required.

Increase the contribution that tourism makes to the local economy


Lead the development of an event strategy that articulates the council's ambitions to deliver major events in the district

30-Apr-2020

The Events Strategy focusses on making Harrogate the Events Destination of the North. It is aligned with the recent Place Narrative project work to strengthen its message and impact. The Strategy has been drafted and is due to be presented for approval to the Council’s 2024 Programme Board.

26-May-2020

Administer the District Improvement Fund 31-Mar-2020

Some projects with funding allocated have been delayed, but are still due for completion once the current Covid situation has changed. Management of the fund has been transferred to the Director of Economy and Culture, with a recent update report completed to give a position statement.

14-May-2020

Deliver the event contribution for the UCI 2019 Road World Cycling Championships

30-Sep-2019

Marked as complete following performance clinic. Stray reinstatement now makes up part of Parks & Environmental Services priorities for the coming year.

28-Feb-2020

A sustainable environment

Adopt a local plan to set out where new housing will be built, and employment, created, over the next two decades Action Status Action Due Date Responsible Officer Notes Note Date

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Work towards adoption of a New Settlement DPD 30-Nov-2020

Work has re-commenced on the New Settlement DPD and an Engagement Strategy is being prepared. Regulation 18 consultation will take place later this year.

19-May-2020

Develop proposals for a Community Infrastructure Levy leading to submission of Charging Schedule to Examiner

30-Sep-2019

Inspector's Fact check report received - should receive final report in 2-3 weeks. Next steps then report through Full Council

14-May-2020

Ensure efficient progress towards adoption of a compliant Harrogate District Local plan Action includes what were previous actions: - Formal 'Publication' consultation on the local plan - Submit the local plan to the secretary of state - Public examination of the local plan

31-Jan-2020

Plan adopted by Full Council in March. 14-May-2020

Deal with the problems associated with traffic congestion and poor air quality in the district

Action

Status Action Due Date Responsible Officer Notes Note Date

Provide the Air Quality Annual Status Report (DEFRA)

31-Mar-2020

Annual Status Report completed and approved by DEFRA. Implementation of the air quality action plan is ongoing.

04-Oct-2019

Develop & implement the Council's car parking strategy for Harrogate, in partnership with NYCC, to support traffic management

30-Apr-2020

The project is effectively cancelled in light of the CV19 pandemic, current government guidance concerning parking and lockdown. The focus now and for the foreseeable future will need to concentrate on a parking recover plan aligned with the national conditional transition plan. It is recommended that the existing project is removed from the service plan and replaced with a project as follows; develop and implement a CV19 car park recovery plan.

15-May-2020

Influencing Strategic and Sustainable Transport 31-Mar-2020

Officers continue to work with partners; NYCC, WYCA, Network Rail, rail operators, bus operators and cycling groups to implement sustainable transport projects that HBC has direct control over e.g. small transport schemes, where we need to work in partnership with NYCC e.g. Otley Road Cycleway or where we need to lobby providers e.g. Northern (as was), LNER and Transdev. The COVID crisis has put new emphasis on sustainable transport methods and as such we are working closely with NYCC in order to see temporary and potentially more permanent measures to support sustainable transport put in place.

14-May-2020

Implement the ULEV Action Plan 31-Mar-2021

Work continues on all actions of the ULEV Strategy but with a focus on rolling out EV charging points across the district. This is a large, complex piece of work that will

16-Apr-2020

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potentially require a significant investment. That being so work is also ongoing to identify external funding sources. We hope to appoint a summer graduate to support this work during the summer of 2020. A report on implementing the rollout of EV charging points is due to come to MB in summer 2020.

Encourage more of us to re-use or recycle the household waste we produce


2017/18

2018/19

2019/20



Tonnages of household waste not sent for reuse, recycling or composting

32,283

31,307.12

29,580.13

32,500

Tonnage of household waste recycled 21,271

20,346.21

20,262

Cumulative Percentage of household waste sent for re-use, recycling and composting

39.61%

40.14%

44.46%

41%

Action


Respond to Implications of Resources & Waste Strategy

31-Oct-2019

HBC sent a response to the Government's recent consultations on the Waste and Resources Strategy and briefed MB and Members on the potential impacts of the proposals for HBC. HBC continues to play a key influencing role in local, regional and national networks. A further round of consultations is planned for early 2020 but nothing has been released to date (there has been little indication in the industry as to when this consultation will appear). A further briefing to MB and Members will be

undertaken when the updated consultations are released.

08-Jan-2020

We will expand the number of items we collect using our kerbside recycling service to include new items such as batteries and food waste.

31-Mar-2022

Focusing on Pateley Bridge, where residents receive a kerbside collection but there is also a mini recycling centre. A questionnaire has been sent out to residents within a 5 mile radius to establish what facilities they use to inform any future changes to the service.

15-Apr-2020

Supporting our communities

Ensure people have the opportunity to live and work in the district because they have access to high-quality housing which meets their needs and matches their income level.

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2017/

18 2018/

19 2019/20



Number of affordable homes delivered (gross) 161 259 345 250

We exceeded our target this quarter and year due to strong developer activity and being at an advanced stage of the Local Plan, coupled with excellent working relationships and robust partnering arrangements with Registered Providers which has allowed each site to be matched to a designated housing association. Our work has brought clarity, financial strength, value for money, and speed to the delivery of affordable homes in the district. The challenge will be in maintaining these numbers as we emerge from the current crisis and feel its impact on property values and development generally.

06-Apr-2020

Number of new homes built by the council 4 16 3 7

One completed Q1; two completed Q2; none completed Q3; none completed Q4 - the three that were due to complete in Q4 have been suspended for the duration of the pandemic and are now expected Q1/Q2 2020-21.

06-Apr-2020

Number of homes bought by the council 12 32 4

We have purchased 4 properties for Shared Ownership in Q1 (3 x New build and 1 x Market acquisition) all have been 2 bed homes.

09-Jul-2019


Deliver the Allhallowgate development 31-Dec-2020

Preparations still underway for refurbishment of existing block; future of vacant site still under consideratioon

22-May-2020

Housing Development Company 30-Apr-2020

At the end of the first year's trading the Company returned an income to the Council slightly in excess of the Business Plan projections.

04-Jun-2020

Deliver a Housing Strategy and Annual Delivery Plan for the borough

31-Oct-2019

Approved by Cabinet 13th November and approved and adopted by Council 4th December

09-Jan-2020

Implement revised Housing Strategy - Year 1

31-Mar-2020

The Strategy has been approved by Cabinet 03-Jan-2020

Implement the Housing Delivery Action Plan 31-Mar-2021

• Soon to launch a survey for all developers and agents operating within the district

to identify impact of Covid 19 and identify how we can provide support (feeding into economic recovery plan)

• Continuing strong engagement with Homes England on strategic projects (eg

14-May-2020

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Clotherholme, Police Training Centre)

• Good progress on the West of Harrogate Parameters Plan working jointly with

promoters across the area to join up infrastructure provision and ensure quality palace making. Also using urban design resource available through WYCA.

• Funding secured to progress feasibility and masterplanning work for regeneration

projects in the centre of Ripon and improvements to connectivity with Clotherholme Village

• Draft report received for the Small Sites Project (undertaken by Local Partnerships

using funding secured through Housing Advisors Programme)

• Work soon to start again on masterplan and delivery work for the council owned

sites within the Local Plan (Pannal employment, Harlow Nurseries and Dragon Rd Carpark) using funding secured through LEPs.

• New HDSS team in place (apart from vacant HD Account Manager post)

Work together to halve rough sleeping, prevent and reduce homelessness and assist homeless households in finding long term affordable and sustainable housing


2017/18

2018/19

2019/20



Average length of stay in temporary B&B accommodation (weeks)

3.06 5 2.82 3

The Q4 value has been inflated by the unusually lengthy residency of a single customer with complex needs who it was necessary not to move out.

06-May-2020

Average time taken to re let local authority housing (days)

15.62 15.72 13.29 14

Households living in temporary accommodation 51 42 51 60

The hostel figure for Q4 is lower than capacity because HBC has deliberately reduced the density of its temporary

06-May-2020

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2017/18

2018/19

2019/20



accommodation at Cavendish House, Robert Street, in line with central government's covid-19 guidance.

Average Length of stay in temporary hostel accommodation (weeks)

8.68 6.00 14.57 12.00

In Q4, the figure increased significantly, reflecting how several customers had long stays in our hostels because they were not held to be ready for 'move-on' accommodation. We expect that the figures in the early part of 2020-21 will remain high due to the inability to move current residents into new accommodation during the covid-19 lockdown.

06-May-2020

Action Status


Implement the Empty Homes Strategy Year 1 Action Plan

31-Mar-2020

First year of the action plan followed. All properties that have been empty for two or more years scored and prioritized. Contact made with all properties and correspondence established with most attempting to establish dates of occupation. At least 111 properties that have been contacted are now occupied. Enforcement action has started on seven properties. One has accepted the offer to purchase it and it is now being resold, two more are awaiting approval from cabinet for CPO and the remaining four will receive enforcement action after approval of the first two. Empty Homes Loan almost ready to go live.

31-Mar-2020

Deliver the Spa Lane development 31-Jul-2020

Due to Covid restrictions the original completion date for the property will not now be met. A new completion target will be set once the full implications of the shutdown are known.

18-May-2020

Help our residents build secure, safe and healthy lives in thriving communities


2017/18

2018/19

2019/20



Sport and Leisure Facility Attendances 749,259

737,931

702,869

747,717

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Leadership of the Harrogate Community Safety Partnership

31-Mar-2020

The annual Community Safety Report was published an approved by the Cabinet Member Housing and Safer Communities 13 May 2020. Work to deliver the County wide Strategy and local action plan is ongoing throughout the year.

14-May-2020

Sport and Leisure Review 31-Mar-2020

Report to Management Board 18.5.20, anticipated report to Cabinet June 2020 and Council July 2020

18-May-2020

Excellent public services

As a thriving district council, we will continue to find innovative and effective ways to manage our resources whilst ensuring they reflect our priorities

Action Status


Development of Commercial Lifeline Service 31-Mar-2020

All work completed to allow the change in the fee structure to be made as planned on the 1st April

04-Jun-2020

Develop a pipeline of homes to be delivered via the Housing Company

31-Mar-2020

A pipeline of houses is now in place. This will role forward year on year as developments come forward and Bracewell is matched to homes

03-Oct-2019

Review of property funds - linked to 2024

31-Mar-2020

Invested £2m in Hermes Property Unit Trust on 27 December 2019 30-Jan-2020

Develop a sustainable CCTV service

30-Nov-2019

The Service has been reconfigured to operate within reduced budget, following reductions in external partner contributions. This action is superseded by the current Transformation Board project which is reviewing the Council's CCTV and wider security services and provision across a range of Council services (including: Parks, Harrogate Convention Centre, Housing and others). This project is being managed by the Commercial & Transformation Officer and is subject to the Transformation Board governance. Safer Communities are fully engaged in this project with the HOS & CCTV Manager on the project team.

10-Oct-2019

Turkish Baths - Review Development Strategy 31-Mar-2020

Progress is paused awaiting recovery from CV-19 related closure. 15-Apr-2020

Implement the recommendations from the Strategic Assets Review

31-Mar-2021

An all Members briefing is planned for 21 January; report to Cabinet 5th Feb and Council March 4th.

08-Jan-2020

Action


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Deliver a Three Year Efficiency Plan 31-Mar-2020

No further progress at this stage 04-Apr-2020

Maximise opportunities from the business rates pool pilot

31-Mar-2020

Submitted bids for full amount available. Awaiting confirmation when pool position for year finalised.

15-May-2020

Deliver a balanced budget

31-Mar-2020

Council approved the budget on 12 Feb 2020 13-Feb-2020

Full review of reserves

31-Mar-2020

Considered at performance clinics in Oct 2019 and reported through the annual budget process.

24-Dec-2019

Action Status


Implement the outcomes of the Operational Services Review

31-Mar-2021

The trade waste development strategy is now completed with annual targets in place for income and new business generation. As per the report to Management Board in January, this overarching operational review should be closed, and the outstanding Parks Review set up as an action in its own right.

18-May-2020

Work with our public and voluntary sector partners to ensure that our communities can access inclusive, joined up services to improve the quality of life across the Harrogate district.

Action Status


Provide leadership to the Harrogate District Public Services Leadership Board with focus on:- - Affordable housing - Health inequalities - Inclusion and social isolation

31-Mar-2020

Support continued to PSLB although the March meeting had to be cancelled due to Covid-19. Key messages and information still provided to the chief officers

14-May-2020

Support THE LOCAL FUND Harrogate District 31-Mar-2020

Work done to look at how to sustain TLF and workshop held in January with key leaders to identify how to do this. Several action areas identified around comms, what the story is and how to market that are then to be developed further. Looking at using match funding to generate further giving.

14-May-2020

corporate plan: delivery plan (annual) · the venue, win new business, retain key existing repeat...

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