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TRANSCRIPT
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USER GUIDE
CORPORATE INTERNET BANKING
© Copyright. SACOMBANK 2018 All RIGHTS RESERVED
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LIST OF CONTENT
A FOR INITIATOR USER
1 Login and password change 2
2 Homepage 4
3 Transaction 4
- Transfers 6
Intra/Inter-bank transfer transaction (Including selling foreign currency) 6
Bill payment 8
Other payment transactions (including securities transactions, travelling ticket
purchase, payment for Saigon Newport Corporation,…)
9
- Batch payment/Payroll 11
- Transaction support services 11
Add new beneficiary 11
Sample transactions 12
4 Account 13
- Operative account
- Deposit account (Including open, close deposit account)
- Loan account (Including loan repayment)
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5 Trade Finance (L/C, Collection, Guarantee) 16
6 My profile 17
B FOR APPROVAL USER
1 Login and password change 18
2 Homepage 20
3 Transaction approval 20
- Payment transactions (remittance, deposit, loan settlement, …) 20
- Batch payment/Payroll 21
- Beneficiary/Supplier Management 21
4 Account 23
- Operative account 23
- Deposit account 24
- Loan account 24
5 Trade finance (L/C, Collection, Guarantee) 25
6 My profile 25
C FAQ 26
This document is used for reference, only for other purposes with Sacombank’s permission. This document presents summary of main
functions of Sacombank Internet Banking only. The Vietnamese version of full User Guide is availavble for reference on internet banking
login page. Any information in this document can be changed from time to time. For the most updated and accurate information, please
contact the nearest branch/transaction office of Sacombank or call the Hotline Sacombank – FDI: (84.8)38 469 516, Ext: 2331.
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A. FOR INITIATOR USER
1. LOGIN AND PASSWORD CHANGE
a. The first time login:
- The password that is firstly used to log in will be sent to user via SMS or Email upon Customer’s request.
- After receiving all the above information, user accesses the link www.isacombank.com.vn to log in for
the first time.
- Fill in user name and verification code:
- Stick to confirm the picture, fill in password and Login:
http://www.isacombank.com.vn/
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b. Change password:
- At tab My profile, choose Security Setting -> Change Passwords
- Fill in old password, new password (2 times) and Submit:
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2. HOMEPAGE
3. TRANSACTION
1. Account Summary: show all the information relating to Customer’s Accounts, include: Current Account,
Deposits, Loans and other Accounts.
2. Corporate approvals: include transactions, billers…are waiting for to approve.
3. Operative accounts: include current accounts
Providing Customers informations and transactions related to:
a. Transfers:
Transfer inside Sacombank
Transafer outside Sacombank
Transfer to Stock Account
Manage Templates
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b. Payments:
Ticket Payments
Other Payments
Bill Payments
Bill Waiting for Payments
Biller Register Approvals
Manage Bills
c. Transaction History:
View Approval Queue
View Scheduled Transactions
View Recurring Transactions
View Incomplete Transactions
View Completed Transactions
View All Transactions
View All Transactions
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d. Manage Beneficiaries:
Beneficiaries
Add New Beneficiary
e. Upload Facilities:
Upload a File
View Uploaded File Details
Details as follow:
Function Path to follow Content
TRANSFERS
Transfer
Inside/Outside
Sacombank
Transactions:
- Transfer Inside Sacombank
Create New Funds Transfer
- Transfer Outside Sacombank
Create New Payment
Method 1:
Input information in all sessions
Method 2:
Click “Initiate From Template”
General information
1. In case Customer wants to send money for only one
time
Frequency Type: One Time
Transaction Date: Customer chooses current or
future date
2. In case Customer wants to set automatic recurring
transactions (not applied for transactions out of
Sacombank system that use fast transaction method)
Frequency Type: Recurring
Frequency: Daily/Weekly/Monthly…
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Recurring Date: Customer chooses the date to
start implementing transactions, could be current
or future date
Number of Installments: Type the number of
desired payments or End date: end date of
implementing periodic transaction.
Detail of transaction
Initiator’s information:
Account: Customer chooses account to carry out
transaction
Network (applied for transferring of money outside
Sacombank)
24/7: account will be credited when
transaction is confirmed to be sucessful
(applied for receiving by account/card at other
banks) must choose Beneficiary’s Bank
details.
Normal: after transaction is confirmed to be
successful before 16h from Monday to Friday,
revceiver will get money within 24 hours. If the
transaction is approved after that period of
time, it will be executed in the next working
day.
Beneficiary’s information:
My Account in Sacombank or
Personal Payees: for accounts that payee list are
created or
Adhoc Payee By Account * or
Adhoc Payee By National ID/Passport Number *
Selling foreign
currency in
system
Transactions:
- Transfer Inside Sacombank
Create New Funds Transfer
Applied for transferring of money from your foreign
currency non-term account to your VND non-term
account, both of them at Sacombank.
Transaction Currency: VND, USD, EUR, GBP,
CAD, SGD, AUD, CHF, JPY. Default currency is
VND.
Beneficiary account of the transaction is VND
currency account.
Note:
“Transaction currency” is currency that is chosen.
Only applied within Sacombank’s working hour
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Displaying exchange rate is reference exchange
rate. The official exchange rate will be set at the
time of executing the transaction.
Additional
prominent
functions
Transactions:
- Transfer Inside Sacombank
Create New Funds Transfer
- Transfer Outside Sacombank
Create New Payment
1. Performing one transaction to more beneficiaries at
once (only need to generate one verification code)
by adding transaction function.
Click “Add New Entry” at the left lower corner of
transaction screen.
Then, input requested information
Notes:
Maximum of 50 transactions each time
Not applied for 24/7/scheduled/recurring
transactions
Only performing transactions that are allied (Both
accounts are at Sacombank, or both accounts are
out of the Sacombank system)
At the time of inputting command, system does not
warn balance that is needed to perform
transaction, system will warn when the command
is inspected by the authority
2. Announcing transaction to other people via
sms/email by using “Notification details” function
Choose “Notification details” at the left corner under
transaction screen.
3. Function of saving transaction information:
Choose “Actions” at the left corner under transaction
screen.
Save transaction information for later use. Click
Save
Save transaction as template in order to quickly
perform future transactions. Click Save as
template.
Bill Payment You can pay your bills by 3 ways:
Transactions: Payments Bill
Payment
Transactions: Payments
Manage Bills
1. Account: choose the account to implement
transactions.
2. Biller Name: choose “Look up’’, the system will show
Billers List and you choose the Billers to pay bills.
3. Add to Registered Billers List: You can save the
Billers after inputting service code. The system will
http://192.168.115.16:9088/corp/Finacle;jsessionid=00003c61_BeKUAmXYdUDpQXA42p:-1?bwayparam=a7k2PDzaOc48RPt288JRzDWDFGsxemHBn9bghzIgbC3KGRDdNJjqxQculRsuhYTTm%2F5fxz%2Bv7lrc%0d%0a06uHsuUtd%2FxuuRe0oLAkUzqv%2FvKKoFqFCsYvtllxFuZXKWCOqtb3NrV1eeMil42pD8zb5WJjB3LEyFJg%0d%0aqUGnNpgAKHhBn4iXOcP3M5Xzuay1JRnyiDheyGjGFK3XryRy8drFNH5n20AwbDVTgfwo8nX%2F0%2FsIHic%3D
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show “Reminder Name’’: you can choose the
desired Reminder Name.
4. Customer Code: Input service code to pay bills.
Enter “Get Information’’ to link information of
Customer’s Name, Details, Bill information, Amount
in words, Bill term.
5. Automatic payment: choose “Yes’’ or ‘’No’’.
6. Narrative: fill in details of narrative
Besides, at the right coner, there’s a bell icon. It’s
Notifications function:
View the waiting list to approve (the order is
created successfully by initiator user and awaiting
to be approved by approval user)
View the failed transactions and you will
proactively execute the failded transactions again
View the waiting bills for payment
Transactions: Payments Bills
waiting for payment
1. Choose the bills for payment
2. The system will show details of the bills
3. Check and confirm information again, then pay the
bills
Deposit to
Stock Trade
Account
Transactions: Transfers Transfer to
Stock Account Create New
Payment
Support you in depositing money in your stock trading
account at VNDIRECT or SSI Securities Corporation.
Please input Search Key with your stock trading
account ‘s information. After that, you fill in the payment
details.
Ticket
Payment &
Other
Payment
Transactions: Payments Ticket
Payment & Other Payments
Select “Service Provider” to pay
Support in making payment of the following
transactions:
Purchase airline ticket via VNPAY
Purchase airline ticket of Air Asia Airlines
Purchase airline ticket of Vietjet Air
Purchase airline ticket of Vietnam Airlines
Purchase train ticket of Vietnam Railways
Payment for Saigon Newport Corporation
- The session Booking Code is compulsory to fill, so
that the system is able to check and make
payment.
- The session Receive VAT Bills in Future: you can
choose Yes or No. If Yes, the system will show
details of your company to send VAT Bills.
http://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdZV1NWYu%0d%0aodKO3UE6pFPxSJVbt36SYspVRB6A5iGGAPIeKoCi0QO7R9JNCnj5HhXZb0c92IKOXfPvUsNTE%2BWzXxw%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdZV1NWYu%0d%0aodKO3UE6pFPxSJVbt36SYspVRB6A5iGGAPIeKoCi0QO7R9JNCnj5HhXZb0c92IKOXfPvUsNTE%2BWzXxw%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdZV1NWYu%0d%0aodKO3UE6pFPxSJVbt36SYspVRB6A5iGGAPIeKoCi0QO7R9JNCnj5HhXZb0c92IKOXfPvUsNTE%2BWzXxw%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdUptaIPu%0d%0a7P1RWOrXK8hBwnlbt36SYspVRB6A5iGGAPIe42TZUy%2BO8kdVlnvncBYCRtXtjhwVBUH5qml%2BYGjkD9s%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdUptaIPu%0d%0a7P1RWOrXK8hBwnlbt36SYspVRB6A5iGGAPIe42TZUy%2BO8kdVlnvncBYCRtXtjhwVBUH5qml%2BYGjkD9s%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdUptaIPu%0d%0a7P1RWOrXK8hBwnlbt36SYspVRB6A5iGGAPIe42TZUy%2BO8kdVlnvncBYCRtXtjhwVBUH5qml%2BYGjkD9s%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=00002jCQlhxOSg8_R_wj7Hpd1H4:-1?bwayparam=iIn6WwcXQ0EmeR%2Fo1pjTigS8HzqAgHe9%2BCXjUGimS4jbdr9BwqcJtsVI%2FZjZ9RdlgVJ19txAD%2BzO%0d%0ax2hjBg%2F045dCv9hxI1%2FBohNHVDmue%2BMXuBVlQBG%2FIskTQZPVOCi64PHnQrT90aW1BYr96gGQdUptaIPu%0d%0a7P1RWOrXK8hBwnlbt36SYspVRB6A5iGGAPIe42TZUy%2BO8kdVlnvncBYCRtXtjhwVBUH5qml%2BYGjkD9s%3D
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After making payment for travelling tickets and other
services, please follow up the service provider’s
payment confirmation. After 30 minutes, if you don’t
receive it, please contact Customer Service Center via
1900 5555 88 or the nearest transaction offices for
futher support.
Transaction
History
Transactions: Transaction History
Choose the transactions with a
specific status to view
Including:
View Approval Queue (Including transactions
initiated and waiting to be approved)
View Scheduled Transactions (Waiting list of
scheduled transasctions to be executed)
View Recurring Transactions (Waiting list of
transasctions to be executed)
View Incomplete Transactions (Including saved
transactions and recalled transactions)
View Completed Transactions (Including
completed transactions)
View All Transactions
Whereby, including the following transaction status:
Status Meaning
Pending for Corporate
approval
Wait for other user of the Corporate to approve
Send for Proccessing Transaction is sent to initiator user to edit by approval (the status on approval
user’s screen)
Future dated Scheduled/Recurring transaction to be executed in future
Available for Repair Transaction is sent to initator user to edit by approval user (The status on
initiator’s screen)
Success Transaction is complete and executed successfully
Active Undue recurring transaction
Suspect The transaction is complete to Customer’s side yet waiting for Sacombank to
confirm status. Please contact Sacombank when incurring this status..
Completed Apply when recurring payment transactions are performed successfully
Cancelled Apply for recurring payement transaction when being deleted
Saved Transaction is saved by initiator user yet inserting OTP
Recalled Transaction is not yet approved but recalled by initiator.
Partially success For batch payment transactions only
Rejected Transaction is rejected by approval user and not executed in Sacombank system
anymore
Failed Transaction is not able to be executed in Sacombank syste
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000BEsKH5iyNP7QVgdfle3Y46i:-1?bwayparam=ADpUKXdwHMEaVltMsueqw6URnv0tiD45UO0AKJJEsXFokboDg3%2FJn6hhEAP8JruvXIQx722Wg3mZ%0d%0aY%2FLkPSOASpEfYYxNDGVf6oEERLBvty%2BcJ6VhOqoCcLUv%2FHs8kEZElRBHVuiz%2FctiHJ1ANDEGjISmIHa9%0d%0aUmuB3RTwJA4nswMXt%2BUoLH2Y9z0OJNLVKlqH3OVIT4GkAwmgc3TeD2D2Os%2FLTmYmED6eEL5T%2BfBFrVk%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000BEsKH5iyNP7QVgdfle3Y46i:-1?bwayparam=ADpUKXdwHMEaVltMsueqw6URnv0tiD45UO0AKJJEsXFokboDg3%2FJn6hhEAP8JruvXIQx722Wg3mZ%0d%0aY%2FLkPSOASpEfYYxNDGVf6oEERLBvty%2BcJ6VhOqoCcLUv%2FHs8kEZElRBHVuiz%2FctiHJ1ANDEGjP0uEk3v%0d%0abnkkID6felWridAxm3b06s15e7KbgWiM9EVUc0Lv1P6nEh4D9mdjHCkxqoqzsNEsI0HLjCfpKkEpSRE%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000BEsKH5iyNP7QVgdfle3Y46i:-1?bwayparam=ADpUKXdwHMEaVltMsueqw6URnv0tiD45UO0AKJJEsXFokboDg3%2FJn6hhEAP8JruvXIQx722Wg3mZ%0d%0aY%2FLkPSOASpEfYYxNDGVf6oEERLBvty%2BcJ6VhOqoCcLUv%2FHs8kEZElRBHVuiz%2FctiHJ1ANDEGjJmP79Rc%0d%0ar4imMo4HDnv8FSwXt%2BUoLH2Y9z0OJNLVKlqH8GATQOaIo8pLW18k%2BsZK2vG17zX7Qp2xzgeQUAG%2F730%3D
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BATCH PAYMENT
Batch
payment/
Payroll
Transactions: Upload Facilities
Upload a File Select a Product Type
(Salary Transfers/Vendor Transfers)
Click “OK”
Including:
Payroll: transfer money to many beneficiaries
having accounts with Sacombank at the same
time by Path to follow one transaction. Only one
debit entry is recorded in bank statement
Batch payment: transfer money to many
beneficiaries having accounts with Sacombank at
the same time by Path to follow one transaction.
Many corresponding debit entries are recorded in
bank statement
Please download the sample excel file by click
“Download sample file” on the right lower conner of the
screen and fill in the file with necessary information,
then insert the final file in “Path of the File to be
Uploaded”
Notice:
In the sample excel file, special characters and
Vietnamese accent marks are not allowed. In each file,
a maximum of 500 beneficiaries are allowed to perform.
Therefore, in case your list has more than 500
beneficiaries, please separate them into other files with
maximum of 500 beneficiaries per file.
Transaction processing sessions for payroll and batch
payment after successful initiation and approval steps
as follows:
From Monday to Sunday: 8:30, 9:30, 11:30, 14:30,
15:30, 16:30 and 18:00. The transaction which is
initiated and approved after 18:00 (From Monday to
Sunday) or on holidays when Sacombank doesn’t open
wil not be executed. In this case, please select effective
date as a future working day of Sacombank, then the
transaction will be executed at the first session (8:30) of
that day.
TRANSACTION SUPPORT SERVICES
Add new
beneficiary
Method 1:
Transactions: Manage Beneficiaries
Add New Beneficiary Add
Counterparty
- You can add new beneficiary at Sacombank or other
bank, by account or National ID/Passport. Besides
you can use Notification function at the left corner on
the transaction screen.
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000p88zzVr8t-QgIVtUPeqg7IE:-1?bwayparam=%2B7jqm%2BCfsZ5TmlqkjY28Gsx3lsOIVYQcdG965GTURFT%2FHEmoeirarOSzdObFNMvfB1Lr%2BKDtAqA9%0d%0axYPnc4YNEk2zvW6CyMQRZOMrCxuZvO9bV284ZajEB5mJ27xbc1TFRD8yAQSDlWmbpe4C55puf4zHpq6d%0d%0a9at0i3hNW5AZgjC7y%2FxrG0WCEXHjDB6xB0Iu8HCDTYTsunFc2kZMny25V85fdkh0uHmbuZNKL9YHlpk%3D
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Method 2:
Transactions:
- Transfer Inside Sacombank
Create New Funds Transfer
- Transfer Outside Sacombank
Create New Payment
Please tick the box Add to Personal
Payee List when making the transaction
Adhoc Payee By Account or Adhoc
Payee By National ID/Passport Number
- Select a Nickname for each beneficiary to make it
more memorable and distinguished with other
beneficiaries who have similar names.
Information of
Beneficiary
Transactions: Manage Beneficiaries
Beneficiaries
- You can check the detailded information of
beneficiary at anytime by click on the beneficiary’s
name (displayed in blue) on the transaction screen
or you can search the beneficiary according to full
name, nick name, account number, card number,
National ID, employee number.
- Besides, you will be supported with more functions
(Edit Counterparty/Copy Counterparty/Delete
Counterparty/ Make a Transaction/View completed
transactions/ View history/ View Recurrring
instruction/ View Scheduled transactions) when you
click on the symbol as below:
Sample
transaction
Method 1:
Transactions: Transfers Manage
Templates Template Maintenance
Click “Create New Template”, select
Transaction Type.
Support Customer in executing recurring transactions,
especially for the need of making simultaneous
transactions.
You can: Copy/Delete/Modify Template or View History
by click on the symbol as below:
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy61Xp3LjP%0d%0ar8zoWfnvSyACpM2h0G%2FqiY2xq1OEZ4auzFgexFDtNVDOER%2BGOF1YWPmKfFe8gLpolV7dyxdLS%2FBicXI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy61Xp3LjP%0d%0ar8zoWfnvSyACpM2h0G%2FqiY2xq1OEZ4auzFgexFDtNVDOER%2BGOF1YWPmKfFe8gLpolV7dyxdLS%2FBicXI%3D
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4. ACCOUNT
Method 2:
Select “Save As Template” at “Actions’’
button at the left corner under
transactions screen when executing the
transactions such as Transfer
inside/outside Sacombank, Transfer to
Stock account.
This module supports you in information, transactions related to:
a. Operative Accounts (including current account, margin account opened at Sacombank, except direct
investment account, foreign borrowing and repayment debt account)
b. Deposit Accounts (including all term deposit accounts, flexible deposit account opened at Sacombank)
c. Loan Accounts (including all loan accounts opened at Sacombank)
Function Path of follow Content
ACCOUNT SUMMARY
Account Summary Accounts: Accounts
Account Summary
Including information summary of:
Operative Accounts
Deposit Accounts
Loan Accounts
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy69vfsalD%0d%0avu6FUaUkE%2BUwQyo746C6VtCymox2zKpEY3BEOaUgYd8%2BjDLdyUZd%2BwQRzq0J7xV5rSkdW%2FRX8YscqkI%3D
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OPERATIVE ACCOUNT
Query operative
account
Accounts: Account
Operative Accounts
Please drag your mouse
to the account (displayed
in blue) on the
transaction screen which
need to be inquiried and
filter information by
choosing suitable
criteria.
You will be supported with more functions (View Statement/
View Mini Statement/ View Transaction History/ View Issued
Cheques/ Inquire on line) when you click on the symbol as
below:
DEPOSIT ACCOUNT
Query deposit
account
Accounts: Accounts
Deposit Accounts
Please select the
account (displayed in
blue) on the transaction
screen to view the
wanted data.
You will be supported with more functions (Break/Withdraw
eDeposit Account/ View Deposit Schedule/ View Transaction
History/ Inquire on lien/ Simulate Preclosure of Fixed Deposit)
when you click on the symbol as below:
Open an online
deposit account
Method 1:
Accounts: Open Account
Online Open Deposit
Account
Select Type of Deposit
Method 2:
Accounts: Accounts
Deposit Accounts
Click Open eDeposit
Account button
Method 3:
Accounts: Service
Requests New
Requests Deposit
Accounts Open online
Including following types of:
Normal eDeposit
eFlexible deposit
Notice:
Please read Terms and Conditions carefully. If you agree,
please tick the box I Agree at the end of the page and click
Continue.
Please log out and log in again in order to check your new online
deposit account.
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy623uCLSM%0d%0ajnNTZT%2B%2FKV8BnzPIXbAfGJs3yYl0qfbyzDwGnNRmOz7GleWlzIoOH4x8PSZkRM3SbaLV%2FWZ7Wlx%2FM%2F8%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy6%2FmQViTI%0d%0aJNJpIH%2B2oBLfVFnIXbAfGJs3yYl0qfbyzDwGwg3oERW72oJFmi4REUpZuJpS%2BuIkO6PJYr1v9SGdNFc%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy67gX7SDt%0d%0assSkJujhIJXzI44746C6VtCymox2zKpEY3BEIcwXVAYEZrrlZwTKTWrR0YbkQSnHou%2BXDj5HoBYWjSQ%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy67gX7SDt%0d%0assSkJujhIJXzI44746C6VtCymox2zKpEY3BEIcwXVAYEZrrlZwTKTWrR0YbkQSnHou%2BXDj5HoBYWjSQ%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%20fwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy6%2FmQViTI%0d%20JNJpIH%2B2oBLfVFnIXbAfGJs3yYl0qfbyzDwGwg3oERW72oJFmi4REUpZuCzxu06zacwKMQPaB91grJ8%3D
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Select Type of Deposit
Withdraw partially/
wholly an online
deposit account
Method 1:
Accounts: Accounts
Deposit Accounts
Select the wanted
account then click
Break/Withdraw
eDeposit Account button
Method 2:
Accounts: Service
Requests New
Requests Deposit
Accounts
Select Break online or
Break/Withdrawal
eFlexible
Notice:
At the “Break eDeposit account’’ page, you can change the
account which you would like to withdraw, the system will
display its information in corresponding sections.
Not allow to withdraw an online deposit account on its
opening date.
LOAN ACCOUNT
Inquiry Loan
account
Accounts: Accounts
Loan Accounts
Modules included:
View details of the account
View Transaction History
View Next Installment/Overdue Schedule
Security Details
Simulate Preclosure of Loan Account
Advanced loan
payment/Loan
settlement/Overdue
loan payment
Accounts: Accounts
Loan Accounts
Select the loan account,
then select the
transaction
Notice:
Advance Payment: Repay in advance a part of outstanding
loan (reduce periodic undue payment) Not apply for
installment loan accounts. This amount must be smaller
than the current outstanding balance. Interest must be paid
periodically on schedule.
Overdue Payment: Pay overdue outstanding balance off
(principal, undue interest, overdue interest and late
payment penalty). The displayed amount of payment is
recorded at the time of payment and not able to modify.
Closure: Pay outstanding balance off to settle the loan in
advance/on schedule (include undue interest and principal)
Fees for paying a loan off/repaying principal in advance on
iBanking are provided by Sacombank in each period of
time.
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000aofMKH04I2wBhrrYCJZlCt1:-1?bwayparam=JNOoxX3Gs67ucaRdD7OtDhdvhRQN%2BuB4MPSKenB0QyVb9Fn2Fgb%2FmBPcMyEFI80PAiPL%2FCYfXefb%0d%0a5zfdt2uT0ohLgozyueVY9onOyKjAeWNmERZTDAaB0plKH6twMf08rWqQ79JQ0ohdzDdkUHYPIIkaQvwG%0d%0aKSYlTDdGwhU6lRIuyN5s%2Bs1m1joirY0%2FXD7tgpXPr9p93SiqG3p%2FZGQpJwdVANYpmH22KZDR%2ByQ50YM%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000aofMKH04I2wBhrrYCJZlCt1:-1?bwayparam=Lud9BO%2BVcWZJbZ6IpeVKzdMYdDq9u%2B%2FYCCdTdv%2FDJmL04TzoDCql07DwUGLlc288s%2BwGrQRSo3nj%0d%0a0AvjZsFFSbCeTZQ1Xp6r0PgNl%2FTZ6xiw2sAKcYuHOK951EAoQLQXiVuEVA6lOo69JELtozpEO%2FArz7Yf%0d%0a%2Bag5vt6%2Fis3Z5AI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000aofMKH04I2wBhrrYCJZlCt1:-1?bwayparam=Lud9BO%2BVcWZJbZ6IpeVKzdMYdDq9u%2B%2FYCCdTdv%2FDJmL04TzoDCql07DwUGLlc288s%2BwGrQRSo3nj%0d%0a0AvjZsFFSbCeTZQ1Xp6r0PgNl%2FTZ6xiw2sAKcYuHOK951EAoQLQXiVuEVA6lOo69JELtozpEO%2FArz7Yf%0d%0a%2Bag5vt6%2Fis3Z5AI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000aofMKH04I2wBhrrYCJZlCt1:-1?bwayparam=Lud9BO%2BVcWZJbZ6IpeVKzdMYdDq9u%2B%2FYCCdTdv%2FDJmL04TzoDCql07DwUGLlc288s%2BwGrQRSo3nj%0d%0a0AvjZsFFSbCeTZQ1Xp6r0PgNl%2FTZ6xiw2sAKcYuHOK951EAoQLQX1vgp2neJ2cwQBhEkfIni8vArz7Yf%0d%0a%2Bag5vt6%2Fis3Z5AI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000aofMKH04I2wBhrrYCJZlCt1:-1?bwayparam=Lud9BO%2BVcWZJbZ6IpeVKzdMYdDq9u%2B%2FYCCdTdv%2FDJmL04TzoDCql07DwUGLlc288s%2BwGrQRSo3nj%0d%0a0AvjZsFFSbCeTZQ1Xp6r0PgNl%2FTZ6xiw2sAKcYuHOK951EAoQLQX1vgp2neJ2cwQBhEkfIni8vArz7Yf%0d%0a%2Bag5vt6%2Fis3Z5AI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000lcmId-4D2TozeaP9k3kGMP9:-1?bwayparam=yfTpX%2FrAxq%2B9AwiiVnOLjL24j1i%2BHo2PUF3e5fYvj58BkcnIb%2BfHveBLn2%2FhebFV7S53BmnPvGaY%0d%0as9Ry8q3b%2FNl0lWOj%2FwNOiYVrdxdkb1NGjOb75GnFMlQlT0ZbLhlgcBgzj9HuGwLq9OzXgZFTV8w9Kwdb%0d%0athssaTJFii7aGqKBAjViIBpHwlSTT5Zl%2FB2SwhzhOchY99csn6%2FcEcIVJG29lVFbd14nApxGmKs1NwE%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000lcmId-4D2TozeaP9k3kGMP9:-1?bwayparam=yfTpX%2FrAxq%2B9AwiiVnOLjL24j1i%2BHo2PUF3e5fYvj58BkcnIb%2BfHveBLn2%2FhebFV7S53BmnPvGaY%0d%0as9Ry8q3b%2FNl0lWOj%2FwNOiYVrdxdkb1NGjOb75GnFMlQlT0ZbLhlgcBgzj9HuGwLq9OzXgZFTV8w9Kwdb%0d%0athssaTJFii7aGqKBAjViIBpHwlSTT5Zl%2FB2SwhzhOchY99csn6%2FcEcIVJG29lVFbd14nApxGmKs1NwE%3D
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5. TRADE FINANCE
OTHER UTILITIES
Transaction history Method 1:
Accounts: Accounts
Account Summary
Select “View Transaction
History” and
Method 2:
To Operative/Deposit
Accounts:
Select the Operative/
Deposit Accounts, then
select the query utility
“View Transaction
History”
To loan accounts:
Select “More Actions”
select View Transaction
History
Include transactions of each type of account which is chosen in
a required period of time
To Deposit Accounts, transaction history is only available for
flexible deposit.
Sample operation This utility is used to input quickly information of similar
transactions
Open online deposit account/ online flexible deposit
account Withdraw partially/wholly from deposit
account/flexible deposit account
Pay back online loan
This module supports Customers in information and transactions related to:
1. Import L/C
Request LC Issuance
Request LC Amendment
View Issued LC, Print Swift Message
View Advised Import Bills
2. Export L/C
View Advised LC, Print Swift Message
View Lodged Export Bills, Print Swift Message
3. Import Documentary Collection
View Advised Collections
Reject/Others
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000lcmId-4D2TozeaP9k3kGMP9:-1?bwayparam=yfTpX%2FrAxq%2B9AwiiVnOLjL24j1i%2BHo2PUF3e5fYvj58BkcnIb%2BfHveBLn2%2FhebFV7S53BmnPvGaY%0d%0as9Ry8q3b%2FNl0lWOj%2FwNOiYVrdxdkb1NGjOb75GnFMlQlT0ZbLhlgcBgzj9HuGwLq9OzXgZFTVyFCWPfy%0d%0a5D%2F96J2jqMajBSqdtC3CRDpxa3gqldafJE08%2BhsNEW4JZ0HoCno1aJBJUuyA%2FQAoBO7AXGMSkecDu7M%3D
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6. MY PROFILE
4. Export Documentary Collection
Request Collection
View Lodged Collections, Print Letter of Notification, Print Swift Message
5. View Advised Guarantees
6. Trade finance transactions management
View Incomplete Requests (View/Modify/Delete)
View all requests (View History/Copy Request)
*For more information on these services, please kindly contact the branch/transaction point which is serving
you.
This module supports Customers in information and transactions related to:
1. Security Setting
Change Passwords
Update Account Nicknames
Update Image/Phrase Details
2. Profile
Set Preferences
Set Favorite Accounts
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1. LOGIN AND PASSWORD CHANGE
B. FOR APPROVAL USER
a. The first time login:
- The password that is firstly used to log in will be sent to user via SMS or Email upon Customer’s request.
- After receiving all the above information, user accesses the link www.isacombank.com.vn to log in for
the first time.
- Fill in user name and verification code:
- Stick to confirm the picture, fill in password and Login:
http://www.isacombank.com.vn/
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19
b. Change password:
- At tab My profile, choose Security Setting -> Change Passwords
- Fill in old password, new password (2 times) and Submit:
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20
2. HOMEPAGE
3. TRANSACTION APPROVAL
Display 2 common utilites as default:
Account Summary: display all of Sacombank accounts of Customer
Personalize Dashboard: click on Personalize Dashboard button at the center of the screen: allow user to
personalize all modules displayed on homepage.
Function Path to follow Content
TRANSACTION MANAGEMENT
Transactions
except batch
payment/payroll
Transactions: Transaction History
View Approval Queue
Approval Queue
Including:
Bill Payment
Funds Transfer (Intra-
Sacombank money transfer)
Payment (Inter-bank money
transfer)
Loan payment
Deposit to Stock Trade
Account
...
- Select a criteria to filter transactions to approve; or
Approve the transaction by click on the below symbol:
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000mRgl9I8AFfx_oDOm6BiWIlH:-1?bwayparam=J1KU4ly5uSupa2yoLTy1mH0cqBoYPr9qS7EqGVF5BwxRsYpg8ttwjurqW%2FnyhG7Nb0f4oxnMgjDz%0d%0aG3vkqWUUzyOVEsJQAG9b%2FU8U7lmAVNTdoaNUUqYu1umO0ObtZ0vsigVB7XY7UTt%2BRixyZlRZy6y9nil9%0d%0aPciJgaZRDbcxCZFrEOTDfWH4bt6Az%2FHz3tHrOBemkXEPmoXw2UyyXSz3LNU75m5zSdE42VmBA2LcHok%3D
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- Customer can Approve or Reject (Approval user must
input reason for refusal in the section “Remarks” before
click “Reject” button to verify the transaction or click on
symbol “More Actions’’ including:
Send for repair: In case that the approval user does
not approve a transaction because of some reasons
such as incorrect beneficiary name, incorrect account
number and want the initiator user to corret the
payment order, he select the function “Send for repair”
in the symbol “More Actions” then click “Ok”.
Update Next Approver: In case that Customer has
many approval users and multi-level approving
scheme. The Customer can select the “Update Next
Approver” to assign next approving user. Without
assignment, the system will send order to all approval
users
View History
Batch
payment/Payroll
- Approve the files:
Transactions: Upload Facilities
Approve Uploaded Files
- Cancel the files:
Transactions: Upload Facilities
View Uploaded File Details
Choose the file that you want to
cancel by click on the below
symbol and choose “Cancel File
Processing’’:
Including:
Payroll: transfer money to many beneficiaries having
accounts with Sacombank at the same time by Path
to follow one transaction. Only one debit entry is
recorded in bank statement
Batch payment: transfer money to many beneficiaries
having accounts with Sacombank at the same time by
Path to follow one transaction. Many corresponding
debit entries are recorded in bank statement
Notice:
Transaction processing sessions for payroll and batch
payment after successful initiation and approval steps as
follows:
From Monday to Sunday: 8:30, 9:30, 11:30, 14:30, 15:30,
16:30 and 18:00. The transaction which is initiated and
approved after 18:00 (From Monday to Sunday) or on
holidays when Sacombank doesn’t open wil not be
executed. In this case, please select effective date as a
future working day of Sacombank, then the transaction will
be executed at the first session (8:30) of that day.
Beneficiary/
supplier
management
Transactions: Payments Biller
Register Approval
Approve, support management of beneficiary and supplier
easily
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000mRgl9I8AFfx_oDOm6BiWIlH:-1?bwayparam=J1KU4ly5uSupa2yoLTy1mH0cqBoYPr9qS7EqGVF5BwxRsYpg8ttwjurqW%2FnyhG7Nb0f4oxnMgjDz%0d%0aG3vkqWUUzyOVEsJQAG9b%2FU8U7lmAVNTdoaNUUqYu1umO0ObtZ0vsigVB7XY7UTt%2BRixyZlRZy1z8tAJk%0d%0ajoLQmGDvyYzDSr9H6yfYVFlsZ8kjIp5m%2B0Ji%2Fhrnuf%2Bbxo90RwWsMjT%2F0IJtD8QIz4KJ7wIjuQDLsWk%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000mRgl9I8AFfx_oDOm6BiWIlH:-1?bwayparam=J1KU4ly5uSupa2yoLTy1mH0cqBoYPr9qS7EqGVF5BwxRsYpg8ttwjurqW%2FnyhG7Nb0f4oxnMgjDz%0d%0aG3vkqWUUzyOVEsJQAG9b%2FU8U7lmAVNTdoaNUUqYu1umO0ObtZ0vsigVB7XY7UTt%2BRixyZlRZy1z8tAJk%0d%0ajoLQmGDvyYzDSr9H6yfYVFlsZ8kjIp5m%2B0Ji%2Fhrnuf%2Bbxo90RwWsMjT%2F0IJtD8QIz4KJ7wIjuQDLsWk%3D
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TRANSACTION INQUIRY
Transaction
inquiry
Transactions: Transaction History
Including:
View Scheduled Transactions (List of scheduled
transactions awaiting to be executed)
View Recurring Transactions (List of transactions
awaiting to be executed
View Incomplete Transactions (including approval
transactions)
View Completed Transactions (including executed
transactions)
View All Transactions
Whereby, including the following transaction status:
Status Meaning
Pending for Corporate
approval
Wait for other user of the Corporate to approve
Pending for my approval Wait for my user to approve
Pending All transactions are approved and waiting for the related third party in case of
bill payment, …
Send for Proccessing Transaction is sent to initiator user to edit by approval (the status on approval
user’s screen)
Future dated Scheduled/Recurring transaction to be executed in future
Available for Repair Transaction is sent to initator user to edit by approval user (The status on
initiator’s screen)
Success Transaction is complete and executed successfully
Active Undue recurring transaction
Suspect The transaction is complete to Customer’s side yet waiting for Sacombank to
confirm status. Please contact Sacombank when incurring this status..
Completed Apply when recurring payment transactions are performed successfully
Cancelled Apply for recurring payement transaction when being deleted
Saved Transaction is saved by initiator user yet inserting OTP
Recalled Transaction is not yet approved but recalled by initiator.
Partially success For batch payment transactions only
Rejected Transaction is rejected by approval user and not executed in Sacombank
system anymore
Failed Transaction is not able to be executed in Sacombank system
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4. ACCOUNT
This module supports Customer in information and transactions related to:
a. Operative Accounts (including current account, non-term deposit account, margin account opened at
Sacombank except direct/indirect investment account, foreign borrowing and repaying debt account)
b. Deposit Accounts (used for all types of term-deposit contracts at Sacombank)
c. Loan Accounts (used for all loans incurred at Sacombank)
Details as below:
Function Path to follow Content
ACCOUNT SUMMARY
Account
summary
Accounts: Accounts Account
Summary
Including summaries of :
Operative Accounts
Deposit Accounts
Loan Accounts
OPERATIVE ACCOUNT
Query
operative
account
Accounts: Accounts Operative
Accounts
Please drag your mouse to the account
(displayed in blue) which need to be
inquiried and filter information by
choosing suitable criteria
Including following utilities:
View details of the account
View Statement (including all transactions related
to account – bank statement)
View Mini Statement
View Transaction History (including all
transactions initiated on Internet Banking)
View Issued Cheques
Inquire on lien
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy69vfsalD%0d%0avu6FUaUkE%2BUwQyo746C6VtCymox2zKpEY3BEOaUgYd8%2BjDLdyUZd%2BwQRzq0J7xV5rSkdW%2FRX8YscqkI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy69vfsalD%0d%0avu6FUaUkE%2BUwQyo746C6VtCymox2zKpEY3BEOaUgYd8%2BjDLdyUZd%2BwQRzq0J7xV5rSkdW%2FRX8YscqkI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000VHTI8RfgwhzrUhNXEv7sjm4:-1?bwayparam=On2nBk4lEV%2F4WU6FvznJsTetoegu04r%2F%2BkSQKn%2BXqiH4UajFfRW%2F9pgbfHXao28WYdMhClruE2BM%0d%20P%2BKqgRz9Qmk60WrvNmwPEPWEpZLaDCEBZ9I2UmJrYotOt2cm51RKktIN1sf%2FPV%2BHPWnCiOjdX2BCAte9%0d%202CSBcVCPdXlMJiz1Am94zN0hKeGxkgXToVnDPWprYzgmVl9kWtxCdKKJ1jk98cjscqwn5rlgkxRKAYM%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000VHTI8RfgwhzrUhNXEv7sjm4:-1?bwayparam=On2nBk4lEV%2F4WU6FvznJsTetoegu04r%2F%2BkSQKn%2BXqiH4UajFfRW%2F9pgbfHXao28WYdMhClruE2BM%0d%20P%2BKqgRz9Qmk60WrvNmwPEPWEpZLaDCEBZ9I2UmJrYotOt2cm51RKktIN1sf%2FPV%2BHPWnCiOjdX2BCAte9%0d%202CSBcVCPdXlMJiz1Am94zN0hKeGxkgXToVnDPWprYzgmVl9kWtxCdKKJ1jk98cjscqwn5rlgkxRKAYM%3D
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DEPOSIT ACCOUNT
Query deposit
account
Accounts: Accounts Deposit
Accounts
Please drag your mouse to the account
(displayed in blue) which need to be
inquiried and filter information by
choosing suitable criteria
Including following utilities:
View details of the account (Includning all
information of the account such as account
number, deposit amount, interest rate, …)
View Deposit Schedule (For renewal deposit
account, it is only possible to display opening date
and due date of the account at the moment of
viewing – not able to display the information of the
account in the previous terms)
View Transaction History (Ex: For the deposit
account with renewal, the information such as
account opening/renewal date, interest rate, actual
interest and renewal term are displayed)
Inquire on lien
Simulate Preclosure of Fixed Deposit Account
LOAN ACCOUNT
Query loan
account
Accounts: Accounts Loan Accounts
Including following utilitiess:
View details of the account
View Transaction History
View Next Installment/Overdue Schedule
Security Details
OTHER UTILITIES
Transaction
history
Method 1:
Accounts: Accounts Account
Summary
Please drag your mouse to the account
(displayed in blue) which need to be
viewed and Select the utilities
“Transaction History” by click on ‘’More
Actions’’ symbol at the right corner of
the transaction screen.
Method 2:
For Operative/Deposit Accounts:
Select the current/deposit account you
want to view
Select the utilities “View Transaction
History”
Display the transactions which are filtered by a definite
time interval In terms of deposit account, this utilities is
just available for flexible deposit account
http://192.168.115.16:9088/corp/Finacle;jsessionid=0000VHTI8RfgwhzrUhNXEv7sjm4:-1?bwayparam=On2nBk4lEV%2F4WU6FvznJsTetoegu04r%2F%2BkSQKn%2BXqiH4UajFfRW%2F9pgbfHXao28WYdMhClruE2BM%0d%20P%2BKqgRz9Qmk60WrvNmwPEPWEpZLaDCEBZ9I2UmJrYotOt2cm51RKktIN1sf%2FPV%2BHPWnCiOjdX6kSmFhf%0d%20aPk1Fh32fTPpkeP1Am94zN0hKeGxkgXToVnDE%2BBqWZVMCsdil9k%2BvrvvyZtRq0NhZaRWNPA2qpJ6xfI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000VHTI8RfgwhzrUhNXEv7sjm4:-1?bwayparam=On2nBk4lEV%2F4WU6FvznJsTetoegu04r%2F%2BkSQKn%2BXqiH4UajFfRW%2F9pgbfHXao28WYdMhClruE2BM%0d%20P%2BKqgRz9Qmk60WrvNmwPEPWEpZLaDCEBZ9I2UmJrYotOt2cm51RKktIN1sf%2FPV%2BHPWnCiOjdX6kSmFhf%0d%20aPk1Fh32fTPpkeP1Am94zN0hKeGxkgXToVnDE%2BBqWZVMCsdil9k%2BvrvvyZtRq0NhZaRWNPA2qpJ6xfI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy69vfsalD%0d%0avu6FUaUkE%2BUwQyo746C6VtCymox2zKpEY3BEOaUgYd8%2BjDLdyUZd%2BwQRzq0J7xV5rSkdW%2FRX8YscqkI%3Dhttp://192.168.115.16:9088/corp/Finacle;jsessionid=0000Kzf9dC16SCgBigjB5rSuy-F:-1?bwayparam=ZSEs2kN7OLTrPuOxzHgTNDvSniITxKdo5pMbmMU7p7ojr4MeF9tjSuDCrezFPHIBANxUcDF6Npii%0d%0afwt76yHeRWde4tmSsvIO5v%2F%2FhXzE8Iw21EcD0qV%2FbuuqsOvm%2BR0Ib0CrZ9IrvHyUKzrqrRQy69vfsalD%0d%0avu6FUaUkE%2BUwQyo746C6VtCymox2zKpEY3BEOaUgYd8%2BjDLdyUZd%2BwQRzq0J7xV5rSkdW%2FRX8YscqkI%3D
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5. TRADE FINANCE
6. MY PROFILE
For Loan Accounts:
Select the current/deposit account you
want to view
Select the utilities “View Transaction
History”
This module supports to:
View Approval Queue (Approve/Reject/Send for Repair/Update Next Approver)
View Issued LC, Print Swift Message
View Advised LC, Print Swift Message
View Advised Import Bills
View Lodged Export Bills, Print Swift Message
View Advised Collections
View Lodged Collections, Print Letter of Notification, Print Swift Message
View Advised Guarantees
View all requests (View History)
*For more information on these services, please kindly contact the branch/transaction point which is serving
you
This module supports Customers in information and transactions related to:
1. Security Setting
Change Passwords
Update Account Nicknames (name the accounts for more convience in management)
Update Image/Phrase Details (for authenticating Sacombank website, prevent from accessing a
counterfeit website
2. Profile
Set Preferences
Set Favorite Accounts
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C. FREQUENTLY ASKED QUESTIONS
SOME ADVICES FOR AN EFFECTIVE – SAFE USAGE OF INTERNET BANKING
- Change password right after the first login
- ALWAYS conceal your login information
- RESTRICT to log in through unsecured websites by electronic devices such as computer, mobile
phone in order to prevent from virus, hacker, …DON’T click Enter, Back, Forward, Refresh during
approving process
- ALWAYS approve transactions under the registered approving scheme.
FAQ
1. Can I approve an overnight payment order?
At the moment, Sacombank’s Internet Banking system allows user to approve payment orders which are
inititated on a different day.
- For the intra-Sacombank transfer transactions and the inter-bank NAPAS instant transfer transactions:
Approve and execute on the same day (before 24h);
- For the inter-bank transfer (ordinary): Approve and execute before 19h on transaction date.
2. Is it possible to override an approving level or not follow the registered approval scheme?
Multi-level approving model is a helpful function to enhance security, limit risks for conglomerates/big
corporations, just like yours. Therefore, please follow the registered approval scheme. To prevent from the
situation in which staff, also a user in your approving scheme, is off suddenly, you are recommended to
register some backup users
3. Does the transactions’ priority to execute depend on their input order?
In case that you input many transactions simultaneously (or at different timings but the transasctions are
not approved yet), at the timing of data input, the system does NOT inform the current available balance.
But it will do that when the approval user approves those transactions. The sequence of executing
transactions is the one of approving them, not the one of initiating them.