©copyright 1992 - 201 · 2017-02-26 · eliminate expensive hiring mistakes with this 1‐2...
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©Copyright 1992-2016 The Wedge Group. All rights reserved. Information contained in this document is confidential and/or privileged material.
©Copyright 1992 - 2016 The Wedge Group. ALL RIGHTS RESERVED. No part of this workbook may be reproduced, redistributed, stored on a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of The Wedge Group.
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GRIT_Exercise Guide ABBRV 9.2016
Page #
What's Your Why?1
Cost of a Mistake 2
Your Past Three to Five Hires 3
Define Your Perfect Candidate 4
Locating Million Dollar Producers (Five Ways to Find Them) 5
Potential Million Dollar Producer Candidates 6
The Three Whys 7‐8
Interview Checklist 9
Producer Goals 10
GRIT Webinar Information 11
CraftMetrics (sample CMPI & CLAS) 12‐14
The Wedge Group/GRIT_TOC_9.23.16
© Copyright 1992-2016 The Wedge Group. All rights reserved. Information contained in this document is confidential and/or privileged material.
TABLE OF CONTENTS
The Wedge Group/GRIT_Whats Your Why_6.15.16 © Copyright 1992-2016 The Wedge Group. All rights reserved. Information contained in this document is confidential and/or privileged material.
Defining your personal WHY can be a powerful and life changing motivator. Take a moment before proceeding with GRIT and Think About:
1. Why you want to grow your agency? 2. How would a team of Million Dollar Producers change your life? 3. What’s in it for you? 4. Not just the monetary rewards but the lifestyle rewards (i.e. more free time to
spend with your family, more time to play golf…) Brainstorm Your Motivators:
Now Write Down Your WHY:
Year 1 Year 2 Year 3
Pre-Employment Costs: Advertising Cost (ads and man hours) Pre‐Screening Applicants (assessments, review, scheduling, man hours) Interview Process (assessments, background checks, man hours, travel expenses)
Employment Costs: Annual Salary for a new producer Benefits (approx 30‐35% of the annual salary) Support Costs: Training Professional Fees (business cards etc) Medical/Wellness Physical Drug Testing Orientation Relocation Expenses
Other Considerations Support Staff Time Team Productivity Customer Relations/Lost Customers Unemployment Compensation Rates ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________
Costs ( C )
Business Written ( BW )
BW TCThe Net Difference of their BW minus your Costs ‐
equals YOUR
Total Cost of a Mistake:
The Wedge Group/GRIT_Cost of Mistake_6.2016© Copyright 1992-2016 The Wedge Group. All rights reserved. Information contained in this document is confidential and/or privileged material.
It costs between $75,000 and $120,000 per year to hire a new producer; the average validation period is 3 years. Over 60%
fail and quite long before they validate, costing you hundreds of thousands of dollars… or even worse hang on for years
costing you even more, let's look at what a hiring mistake REALLY costs you:
Name:
What they said:
What they
probably
meant:
What were the
financial sales
results?
In retrospect,
should you have
hired them?
If not, why not?
When should
you have fired
them?
When did you?
The Wedge Group/GRIT_Most Recent Hires_6.2016
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Things to consider…
Did you go into the interview with clear criteria on who you wanted to hire?
What questions are you uncomfortable asking or not willing to ask?
What did you not do to find the truth?
In order to improve your success, are you willing to establish clearly defined criteria for hiring producers and sticking with it?
When your gut talks to you, do you listen or ignore it?
Top Primary TraitsAge
Education
Licenses
Employment
Experience
Core Skills
Family
Philosophy
Work Ethic
Interests
Location
Compensation
Start Date
The Wedge Group/GRIT_Perfect Candidate_6.2016
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Now YOU KNOW what YOU'RE LOOKING for…
Use this worksheet to describe your ideal candidate.
Think about the attributes he/she MUST possess to become a Million Dollar Producer record them below:
How will you make yourself aware of these people in your environment?
The Wedge Group/GRIT_Locate Perfect Candidate 9.2016 ABBRV © Copyright 1992-2016 The Wedge Group. All rights reserved. Information contained in this document is confidential and/or privileged material.
Your challenge is to cast your net with the right bait, and do it consistently… (Don’t give up if you pull it in empty every once in a while). Use the below to brainstorm ways to find your perfect candidates… Five Ways To Find Candidates:
1. Your Staff – Cork Board: a. Have your “Perfect Candidate” checklist ready b. ___________________________________________ c. ___________________________________________ d. ___________________________________________
2. Facebook or LinkedIn
a. Review your social media accounts for candidates b. ___________________________________________ c. ___________________________________________ d. ___________________________________________
3. Your Clients
a. Share your “Perfect Candidate” checklist with your clients b. ___________________________________________ c. ___________________________________________ d. ___________________________________________
4. Friends
a. Share your “Perfect Candidate” checklist with your friends. b. ___________________________________________ c. ___________________________________________ d. ___________________________________________
5. Run Ads (You can run free ads and paid ads; remember the wider you cast your
net the more chance of finding the right ones). a. Free Services:
i. Example: Indeed ii. _______________
iii. _______________ b. Paid Services:
i. Example: StaffMyAgency.com ii. ____________________
iii. ____________________
Introduction Source/Connection Candidate
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5
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Why Be a Producer in the Insurance Industry?When you find your potential Million Dollar Producer, you want to make sure they know WHY they should be an InsuranceProducer. Use the space below to brainstorm some of the most compelling reasons (think about the positives... potentialearnings, ability to fund their futures...) Write down anything that comes to mind.
Use the previous pages to fill in the details of ! Make sure to cover all the
The Wedge Group/GRIT_Interview Checklist_6.2016
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The Wedge Group/GRIT_Goals Worksheet_6.2016
© Copyright 1992-2016 The Wedge Group. All rights reserved. Information contained in this document is confidential and/or privileged material.
Join Randy Schwantz CEO of The Wedge Group as he discusses,
He will help you dig into the psyche
of a REAL Producer…
And show you how to use that knowledge to determine if your
prospective hire has what it takes BEFORE making the
commitment, not after, saving you $100,000's of lost producer
payroll and overhead expenses. ________________________________________________________________________________________________
This webinar is for you if you plan to a hire New Producer over the next 12 months.
It's for you if you've struggled to separate Producers from Pretenders, Winners from Losers, those who can and will Sell vs. those who only talk a good game.
In this webinar, Randy will cover:
The 5 Characteristics of a REAL Producer
Talent is Everywhere…Here's Where to Find It
Recruiting; How to Get Them to Beg You to Be a Part of Your Interview Process
It Takes Two to Make a Great Hiring Decision, Good Cop-Bad Cop
Stop Relying on Gut Feel and Personality Profiles That Can Be Gamed - The
Evidence Based Assessment Process
Treat Them Like a Million Dollar Producer - Setting High Expectations When Training Your Newbies
You’ll also learn How a Large Agency was Successful on 85.2% of their 34 New Producer Hires….
To register and learn more visit: www.thewedge.net/GRIT
WEBINAR SPECIAL FOR ATTENDEES ($250 VALUE)
__________________________________________________________________________________________________________________________________________________
Randy Schwantz Twitter: @RandySchwantz (214) 446-3209 Join the conversation #iWinGRIT
Planning to Hire a New Producer? Eliminate EXPENSIVE Hiring Mistakes with this 1‐2 Punch…. ____________________________________________________________________________
When you make the mistake of hiring a producer that is not ambitious and driven, you are making a mistake that will cost you anywhere from $50,000 to $250,000. You can solve your hiring problems when you combine the Evidenced Based Hiring techniques you learned in GRIT: How to Find, Hire and Develop REAL Producers, along with the CRAFTMETRIC Peak Performance profile (built specifically for hiring High Activity Salespeople). It’s a 1‐2 punch that will help you eliminate expensive hiring mistakes that slow down your agency's growth. To learn more visit: www.thewedge.net/GRIT or email [email protected]
CMPI Profile ReportHigh Activity Sales Person
Important Note: the following Job Compatibility Chart information by itself should never be used to hire, promote, orterminate an employee. Success in any given position is a combination of factors, including skills, knowledge, intelligence, andwork ethic, none of which are being measured in the "CMPI Job Compatibility Score".
Date: Jan 1, 2015Name: Sam PlePosition: High Activity Sales PersonCMPI Job Compatibility Score: Moderate-High (78) When available, this score is validated by performance data on thousands of employees and applicants. It is calculated usinga complex scoring algorithm that "weights" each scale as it relates to its predictive power. The higher the CMPI JobCompatibility Score, the greater the relationship between the CMPI Primary Traits and job performance.
Recommended Coaching Hours Per Month: Approximately 2-4 hours.The CMPI Profile Report is derived from statistically significant (weighted) correlations with productivity measures. Therefore,some traits are more influential than others in determining the CMPI Job Compatibility Score. The Recommended Coaching HoursPer Month is an estimation, based on thousands of personal interviews with managers and employees who described theirchallenges as they related to each of the CMPI Primary Traits listed below. Managers should spend the most time coachingindividuals about issues pertaining to their traits outside the "green" range. For ideas on how to coach these individuals, referto this individual's Full Report, which provides specific, personalized coaching recommendations for each of this individual'straits.
Primary Trait 0 10 20 30 40 50 60 70 80 90 100
Intensity/Drive (88%)
Independence (95%)
Need to Analyze (30%)
Need to Serve (87%)
Assertiveness (95%)
Self-protection (62%)
Drive for Recognition (95%)
Interpersonal Trust (95%)
Optimism (95%)
Consistency/Reliability Index (CRI): High
This candidate's Consistency/Reliability Index (CRI) rating relates to the way the candidate responded to the CMPI.
High CRI indicates a pattern of responses that matches the great majority of responses from other candidates. If theEGI (see below), is low or moderate, these CMPI results can be relied upon when used in conjunction with thepersonal interview and reference checks.
Exaggerated Good Impression (EGI): Low
This candidate's Exaggerated Good Impression (EGI) rating relates to the candidate's tendency to intentionally orunintentionally exaggerate strengths and downplay weaknesses in order to leave a more favorable impression.
Low Exaggerated Good Impression (EGI) indicates a minimal tendency to exaggerate strengths and ignoreweaknesses and an open and vulnerable personality that easily recognizes personal faults and easily accepts blame.These results are accurate and predictable.
© 2014, CraftMetrics International.
Profile For:
Date:
Learning Accuracy: 23 correct out of35 questions
Learning Speed: 30 seconds perquestion
CLAS Learning Aptitude Report: The CLAS is the first assessment of its kind to measure both the respondent's accuracy andspeed of response. As a result, the CLAS is able to describe the interaction between these two factors using the traditional 4-stylegrid with its low/low, high/low, low/high, and high/high labels. With this knowledge, managers can personalize training programsto be compatible with the employee's learning style. Note: If the marker is closer to the corner of a quadrant, the individual can bedescribed by one of the following primary learning styles. If the marker is on the line or close to another quadrant, that secondarylearning style can also be descriptive.
Faster Response
Lower Higher
Accuracy Accuracy
Slower Response
Your Primary Learning Style is the Intuitive Learning Style: This style learns by seeing and doing. They will become quicklybored with information that is not related specifically to their immediate needs. Be sure to provide examples and stories that helpthem to learn essential information and avoid exercises that require deep concentration. Get them actively involved. The more theyparticipate, the more they will learn. Use multi-media presentations and test their recall immediately afterwards to reinforce thelearning process. At ninety day intervals, consider repeating the instruction as it relates to the most essential topics.
Your Secondary Learning Style is the Deliberate Learning Style: This style learns by reflection and repetition. They may showinitial interest, but their attention will be difficult to maintain if they feel the subject matter is irrelevant or they do not trust thesource of the information. Use step-by-step instruction and ask questions to make sure they are following your process. Provideevidence in the form of written material, but avoid information overload. Most important, be patient and repeat the instruction ifnecessary. Once the material is received and absorbed, retention is not typically a problem.
This CLAS report is solely for the purpose of determining the training modality that best matches the employee's learning style. The CLAS shouldnot be used for hiring or terminating an employee until it is normed within the organization and research confirms its predictive validity. See CLASUser's Guide for more information.