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+603 7665 2035 +603 7665 2038 [email protected] Is Your Contract Administration Like This … If yes, you’re not alone. Actually, in a research that we did at Purchasing & Procurement Center with 547 Contract Professionals in Asia & Middle East contract changes were among the top 3 problems faced during contract administration & execution - the other 2 were bad statement of work & selecting unqualified suppliers. That’s the focus of the Contract Administration: From Award to Completion program - it presents what happens after post award from … monitoring progress, expediting, controlling the impact of changes up to … managing claims, disputes, inspection, acceptance & close out. The bottom line is that all these are discussed to advance the ultimate goal of a contract - Complete the Contract on Time & Within Budget With Quality as Promised by the Contractor. "Gained a great deal of understanding that is practical and not simply from books" Jonathan Cunningham - Subcontracts Manager - Leighton Offshore Conducted by Robi Bendorf, nicknamed as the “True Guru of Purchasing” by one client, when you attend you’ll find that what you learn is practical, simple to use & flat out works. Here’s what another client says about Robi … “I was extremely happy … for the first time in a decade or so of attending trainings in the region I am greatly satisfied Mohammed Khaled Al Gussyer - Senior Buyer SABIC Contract Administration From Award to Completion 21 - 22 December Bangkok, Thailand 1 Strategic Procurement 19 20 October 2015 Implementing E-Sourcing 21 - 21 Oct 2015 Thailand Trainings Turn Over to Next Page for Another 2 Reasons Why This Is So Different … Malaysia Trainings Contract Administration: From Award to Completion 26 - 27 October 2015 Cost Reduction in Purchasing 28 - 29 October 2015 Email us at: [email protected]

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Page 1: Contract Administrationppc-inc.com/docs/booklet/thailand/contract-administration-thailand.pdf3 Phases of the Contracting Process ... components, reducing cost of purchased materials

+603 7665 2035 +603 7665 2038 [email protected]

Is Your Contract Administration Like This …

If yes, you’re not alone.

Actually, in a research that we did at Purchasing & Procurement Center with 547 Contract Professionals in Asia & Middle East contract changes were among the top 3 problems faced during contract administration & execution - the other 2 were bad statement of work & selecting unqualified suppliers. That’s the focus of the Contract Administration: From Award to Completion program - it presents what happens after post award – from … monitoring progress, expediting, controlling the impact of changes up to … managing claims, disputes, inspection, acceptance & close out. The bottom line is that all these are discussed to advance the ultimate goal of a contract - Complete the Contract on Time & Within Budget With Quality as Promised by the Contractor.

"Gained a great deal of understanding that is practical and not simply from books"

Jonathan Cunningham - Subcontracts Manager - Leighton Offshore

Conducted by Robi Bendorf, nicknamed as the “True Guru of Purchasing” by one client, when you attend you’ll find that what you learn is practical, simple to use & flat out works. Here’s what another client says about Robi …

“I was extremely happy … for the first time in a decade or so of attending trainings in the region I am greatly satisfied”

Mohammed Khaled Al Gussyer - Senior Buyer – SABIC

Contract Administration From Award to Completion

21 - 22 December – Bangkok, Thailand

1

Strategic Procurement 19 – 20 October 2015

Implementing E-Sourcing 21 - 21 Oct 2015

Thailand Trainings

Turn Over to Next Page for Another 2 Reasons Why This Is So Different …

Malaysia Trainings

Contract Administration: From Award to Completion

26 - 27 October 2015

Cost Reduction in Purchasing 28 - 29 October 2015

Email us at: [email protected]

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+603 7665 2035 +603 7665 2038 [email protected] 2

Upon completion of this seminar you will benefit by learning: How To Provide Better Outcomes From Contracts Important Elements Of Contract Administration Types of Contracts Common Types of Risks Dealing with Breaches of Contract Phases of the Contracting Process Contract Monitoring Techniques How To Get Fair Treatment In Contract Changes Contract Termination Issues Economic Price Adjustment Clauses How To Prepare For Claims And Disputes Review Acceptance And Contract Close Out Issues The Inputs And Outputs In Contract Administration

First, the Contract Administration: From Award to Completion has been attended by hundreds of people and all of them literally recommended their peers to attend.

... Go for it and send as many others from your organisation.

Shahyzul Rahman - Counsel - Attorney General's Chambers Brunei Darussalam

Excellent program – A must to attend. Collected precious gems.

Cheeng K.M - Procurement Specialist - Petron Fuel International

“You better join this course or you will regret it.”

Azaharoel Zais b. Ismail - Assistant Director - Inland Revenue Board of Malaysia

2 More Reasons Why This Training Program Is Different …

Program Overview …

It is a well know fact that the best tendering and contract writing is of limited value if the contract is not carefully administered from award to completion. World-class organizations view the application of best practices in contract administration as being essential skill sets needed by all employees involved in the contract management process. The participant will be guided through the many steps of contract administration from the time the award is made through to the final acceptance, payment, and the contract close out so that the total objectives of entering into the contract are achieved. This program is designed to present contract administration as more than just a job or activity but as an important profession essential to the organization’s ability to meet its goals. .

Program Payback …

Training Methodology …

Participants will gain from a combination of instructional methods including lecture by an experienced practitioner and consultant, exercises, and group discussions covering current practices and their relationship to the implementation of concepts and techniques discussed.

Contract Administrators, Project Coordinators, Contracts

Officers and Managers, Engineering Project Managers, Construction Managers, Tenders Managers, Buyers, Procurement/Purchasing Managers, Project Managers,

Maintenance Mangers and Systems Managers and all others in organizations whose leadership want world-class skills sets in those involved in contract management activities.

The program is a great way to develop those new to the function, prepare for a major project, or useful as a refresher for veterans.

Who Should Attend?

Robi is an excellent trainer. After attending I feel excited and can’t wait to go to office and start work.

Contract Management Executive Petronas Lubricants International Sdn. Bhd. Malaysia

Last but not least – This program is best value for your money. While this program is not expensive, it is not cheap either, because we spare no expense to give you only practical knowledge to help administer contracts effectively.

If you were to get only 1 idea that will help to expedite your contract & avoid or at least minimize the impact of the next contract delay & change, it will be worth much more than what you invest for this. “At the beginning I thought it is worth coming … but now after attending I am damn sure it is worth every penny.”

Tariq Khamis Saleh Al-Zadjali - Head of Contracts - Oman Airports Management

“It’s quite expensive but it’s worth every penny.” Farah Adhela Zulkiflee - Business Development Executive - Integrated Petroleum

Services Malaysia

Contract Administration 21 - 22 December – Bangkok, Thailand

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+603 7665 2035 +603 7665 2038 [email protected]

Segment 1 - Effective Contract Administration Segment 1 sets the stage for the program and emphasizes that with the ever-increasing quantity of outsourcing by organizations, Contract Administration is emerging as a critical competency for professionals and managers in most functional activities. Objectives Of Contract Administration 3 Phases of the Contracting Process Getting more time for accomplishing Best Practices Most Critical Elements Skill Sets

Small Group & Individual Exercises: What are the areas in which a contract administrator should have knowledge? Segment 2: Analysis of the Contract Segment 2 focuses on the issues of understanding what the contract covers and the challenges that will be faced in its proper administration. Key Players in Contract Administration Typical Inputs to Contract Administration The Integrations Clause, Starting the Contract File, Types of Statement of Work, Developing the Work Breakdown Structure

Small Group Exercise: Discuss an example of a clause that caused a dispute with a value of over 2 Million Dollars. Segment 3: Typical Outputs of Contract Administration Segment 3 reviews the typical outputs of good contract administration and establishes additional responsibilities for those having contract management responsibilities. Post Award Conference Typical Contract Measurements Cost Control, Forecasting Performance Monitoring Progress Risk Analysis Common Categories of Risk Responses To Risk

Group Discussion: The group will present examples of newly defined risk after the contract was awarded and discuss the potential responses to that risk. Segment 4 - Types of Contracts & Risks Segment 4 develops the awareness that there are more than just lump sum contracts in the procurement tool box and that in many cases other types of contracts types will be to the benefit of the buyer. 3

Risk and Types of Contracts Lump Sum Cost plus Fixed Fee Economic Price Adjustments Producer Price Indexes

Individual Exercise: Apply the Economic Price Adjustment formula to an actual case

to determine the results. Segment 5 - Maintaining Schedules & Dealing with Changes Segment 5 presents solutions to two of the major issues in contract administration which are on time delivery and controlling the impact of changes. Expediting Techniques Contract Changes Major Causes of Changes Change Control Example Changes Clause Requesting Price Breakdowns Things to look for in Contractor Price Breakdowns Group Discussion: Individuals will present contract changes that they have been involved in and the causes of the changes. Segment 6: Issues in Contract Performance Segment 6 explores the reality that contracts to do always end in the way that the parties contemplated in the beginning. Force Majeure Liquidated Damages Clause Buyers Rights Before Performance is Do Types Of Contract Termination Bonds and Guarantees Breach of Contract Remedies for Breach of Contract Inspection and Acceptance

Group Discussion: The group will discuss actual experiences in contract termination when the cause was not the fault of the seller but for the convenience of the buyer. Segment 7: Acceptance and Close Out Segment 7 will discuss many aspects of the final phases of the contract to insure that the reasons for entering into the contract were in fact accomplished. Types of Payments Progress Payments Claims and Disputes Close Out Procedures Post Contract Review Meeting Small Group Exercise: What should be covered in the inspection and acceptance sections of the contract?

2 DAYS FULL AGENDA

Contract Administration 21 - 22 December – Bangkok, Thailand

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+603 7665 2035 +603 7665 2038 [email protected] 4

Robi Bendorf

CPSM, MCIPS, Lifetime C.P.M., M.ED

Robi Bendorf has over 35 years of purchasing and sales experience, involving domestic and international activities, for a broad range of manufacturing and service businesses. He has extensive experience in consulting & training in purchasing, contracts, reengineering the supply management process, the management of procurement functions, global sourcing of materials and components, reducing cost of purchased materials and services, and negotiation of complex transactions and contracts.

He has held purchasing and contracts management positions in high volume manufacturing, subcontract, job shop, and service operations, involving gas turbine manufacturing, power generation, nuclear and fossil power plants, electrical distribution and control, air conditioning equipment and global sourcing services. Prior to becoming a full-time consultant in 1994, he served as Manager of Customer and Supplier Development for the Westinghouse Trading Company. He has given presentations on numerous purchasing and contract management topics to the Institute for Supply Management (ISM/NAPM), major universities, and numerous in-house seminars for industrial & services clients in the US and over 170 public seminars internationally. He was selected to present seminars at the last 17 Institute for Supply Management International Conferences and is the contributor of numerous articles published in Purchasing Today and Inside Supply Management. Robi was selected as ISM’s National Person of the Year in both Global Resources and in Education/Learning. Some of his numerous clients include: Apple, Boeing, Sony, American Video Glass,, Atlantic Packaging Company, First Energy Corp., Corning, The Walt Disney Company, Knoll Furniture, Florida State University, American Air Filter, Tippins Steel, Dormont Manufacturing, Westinghouse Electric Corporation, The Elliot Company, IDEX, Blue Cross Blue Shield of Minnesota, SAE International, Bettis Atomic Power, C-COR Electronics, Allegheny Teledyne, Duquesne Power & Light, Ferno-Washington, Johnson & Johnson Medical, NCS Pearson, Schering-Plough, Curtiss-Wright Electro Mechanical Corp., Chevron Texaco, Russell Corporation, JC Penney Company, GKN Aerospace, IDL Merchandising Solutions, Creative Technology, Allegheny Energy, Petronas, AT&T, Gulfstream, US Postal Service, Hewitt, Sunoco, Exxon Mobile, TJ Maxx, Lexmark (China), Proton, Busch Mfg. Robi is a lifetime C.P.M., and has received ISM’s new certification, the CPSM, and also holds the MCIPS Certification as awarded by CIPS. He has an undergraduate degree from the University of Texas, and a Masters Degree from Penn State University His energetic and enthusiastic style, combined with extensive functional experience, makes him an excellent consultant, trainer, and facilitator of change.

What Others Say About Robi …

I like very much the way Robi

introduced the subject. It is very

clear, very easy to understand

complicated concept which I can

apply in my work. His sense of

humour, his experience is valuable

to me. Nguyen Thi Minh Phuong -Secretary – Procurement

CUU Long Joint Operating Company, Vietnam

The trainer [Robi] had a lot of

practical examples … [He] displayed

enthusiasm & knowledge on the

subject matter. Prime Sourcing International – (Petronas Company)

Sharifah Shahira Syed Husni - Business Development Manager

The instructor [Robi] is very

knowledgeable, full of experience

and positive. … I felt so refreshed

knowing I'd learned new tools that

could be applied in my work. Fadzillah Md.Fadzil - Lead Procurement Analyst

TNB – Malaysia

[Robi is a] very good trainer. I was

surprised to see how much

knowledge gained … comparing to

courses that I had attended in

procurement related. Azian Ismail – Manager - Celcom Axiata – Malaysia

Full of good info, very beneficial to

me and the company. Robi is very

knowledgeable and experienced. Zurina Nawawi - Material Sourcing Analyst

Carigali PTTEPI Operating Company Malaysia

Trainer is very knowledgeable &

experienced. Worth the time &

effort in participating.

Janice Wong

AVP Procurement

HSBC

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+603 7665 2035 +603 7665 2038 [email protected]

REGISTRATION FORM REGISTRATION FORM DELEGATE DETAILS

Name : ........................................................................................ Job Title : ........................................................................................ Mobile : ........................................................................................ Email : ........................................................................................ Name : ........................................................................................ Job Title : ........................................................................................ Mobile : ........................................................................................ Email : ........................................................................................

Name : ........................................................................................ Telephone : ........................................................................................ Fax : ........................................................................................ Address : ........................................................................................ …………………………………………………………………………………...

COMPANY INFORMATION

CONTACT PERSON

Name : ........................................................................................ Job Title : ........................................................................................ Signature : ......................................... Date : ........................................

AUTHORIZATION (This form is invalid without signature)

Name : ........................................................................................ Job Title : ........................................................................................ Telephone : ........................................................................................ Fax : ........................................................................................ Email : ........................................................................................

Important: Please copy this page for multiple bookings.

Please complete this form immediately and EMAIL TO:

[email protected] or Fax to: 603 7665 2038

TRAINING SCHEDULE 08:30am Registration & Morning Coffee 09:00am Training Starts 10:45am Morning Coffee Break 11:00am Training Resumes 12:30pm Lunch 01:30pm Training Resumes 03:40pm Afternoon Coffee Break 04:00pm Questions & Answers 05:00pm End of Training

FOR ATTENDING: Tick/Check your preferred PACKAGE: TOTAL FEE

Single Pack 1 Participant for 1 program USD 2,195 Silver Pack 2 Participants for 1 program USD 4,295 Gold Pack Send 5 Participants – the 6th is FREE (1 FOC) USD 10,975 Platinum Pack Send 10 Participants – the 11th, 12th & 13th FREE (3 FOC) USD 21,950

I N V E S T M E N T F E E S

Confirmation details Joining details confirming your participation will be sent, once a registration has been received. After receiving payment, a receipt will be issued.

Cancellations/Substitutions Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 100% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 3 weeks before the event date. You will be entitled to attend any of our other courses at a later date.

All payments must be received prior to the event date. NOTE: The investment fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client

BANK TRANSFER

Bank Name: STANDARD CHARTERED BANK MALAYSIA BERHAD Bank Address: Standard Chartered Bank, No. 36 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia.

Bank Account Name: Kavaq Business Intelligence (M) Sdn Bhd

Bank Account No for USD: 8971-7002-6165 (USD)

Swift Code: SCBLMYKXXXX

P A Y M E N T D E T A I L S

5

PAYMENT POLICY: Payment is required within 5 days upon receipt of the invoice

CREDIT CARD (Please fill below) __Visa __MC ______

Name on the Card: _________________________________________________

Credit Card No: ____________________________________________________

Card Verification Code: ______________________________________________

(Last 3 digit numbers below the magnetic bar at the back of the Card) Expiry Date: __________________ Signature: __________________________

NOTE: Please send a copy (front & back) of your credit card as well.

Contract Administration 21 - 22 December – Bangkok, Thailand