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    How to Sell with

    Celebrities, (especially Tiger Woods)

    How to Sell with

    Celebrities, (especially Tiger Woods)

    University of NavarraSanjeev Nath

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    One approving nod from a famous face

    can translate into millions in brand

    sales.

    www.etstrategicmarketing.com

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    What do they Advertise?What do they Advertise?

    David Beckham

    Vodaphone, Pepsi, Real Madrid

    Annika Sorenstam

    Calloway Golf, Mercedes Benz

    Michael Jordan

    Nike, Gatorade, Hanes

    Tiger Woods

    Buick, EA, Nike

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    Why do Stars Make Sense?Why do Stars Make Sense?

    What do you think?

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    Why do Stars Make Sense?Why do Stars Make Sense?

    Establishes credibility for target audience

    Creates a sense of trust

    Great for new products, especially from an

    established company

    Attracts attention

    Breaks through hundreds of advertisements

    making the brand more easily visable

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    Why do Stars Make Sense?Why do Stars Make Sense?

    Associative Benefit

    If the celebrity uses the product and improves, so

    will the consumer

    Psychographic Benefit Since stars are loved, the feeling toward them

    may translate to the product

    Imitating the favorite sports or movie star I am Tiger Woods.

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    Why do Stars Make Sense?Why do Stars Make Sense?

    Demographic Connect

    Reaches a specific target audience based on

    Age, gender, wealth, geography

    Mass Appeal

    Universal, able to reach more demographic

    audiences

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    Critics Against Celebrity AdsCritics Against Celebrity Ads

    Why do you think celebrities are sometimes

    a bad idea?

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    Critics Against Celebrity AdsCritics Against Celebrity Ads

    Brands need to have an identity

    The product must stand for something, and the

    celebrity should sell what the product stands for

    I use this product, and so should you, doesnot work

    Customers are now receiving more information

    from a variety of sources: Internet, consumer awareness groups,

    competitors

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    Why Celebrity Ads FailWhy Celebrity Ads Fail

    Improper Positioning

    Relying on the celebrity name only does not

    work:

    Just because I use it, everyone should. No matterwhat the product is.

    Brand Celebrity Disconnect

    The celebrity does not match the product

    E.g. Britney Spears for a Toyota family car

    Soluna Vios.

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    Why Celebrity Ads FailWhy Celebrity Ads Fail

    Clutter Flutter

    Too many celebrities doing advertisements

    reduces the advantage of this technique

    The same celebrity advertises many products

    Dissatisfaction with the Product Quality

    Quality is more important than style

    No celebrity can sell a flat soccer ball

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    Why Celebrity Ads FailWhy Celebrity Ads Fail

    Confusion Skepticism

    Remembering what the celebrity is advertising

    Celebrity is so funny/interesting, the product is lost

    Skeptical Questions: Is it possible that the celebrity was helped this

    much by the product?

    How much did the company pay the person tojoin?

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    Risks with CelebritiesRisks with Celebrities

    Celebrity Mistakes

    Trouble with the law/drugs, scandals

    E.g. Magic Johnson HIV issue

    Company Reaction to mistakes

    Continuing w/celebrity may affect the image

    (Guilty by association)

    Finding a new celebrity is very expensive Company may already be defined by

    celebrity

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    Hedging the RiskHedging the Risk

    Look for perfect criminal and personal

    record

    Try to use more than one celebrity

    Pepsi: Several Cricket, Basketball, and Film

    stars

    Avoid the Force-Fit

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    Avoiding the Force FitAvoiding the Force Fit

    Choose the celebrity based on the product

    Never choose the celebrity and design the

    message around them

    The celebrity is not the ad, rather the means ofcommunicating a specific message

    Add a celebrity after developing identity

    Avoid using advertising to create the identity Protects against celebrity failures

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    So Why a Tiger?So Why a Tiger?

    Why is Tiger Woods a

    marketers dream?

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    So Why a Tiger?So Why a Tiger?

    Many believe that Tiger

    Woods is a Marketers

    Dream

    Lets look at his strongrelationships with the

    products/companies that

    he sponsors. We willfocus mainly on Nike

    Golf

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    Tiger plays golf...Tiger plays golf...

    Golf

    Number 1 Player in the

    world for many years

    Recognized as one of thebest players in history

    Well respected by his

    competitors

    Player of the Year Title is

    chosen by the players

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    Tiger works with good people...Tiger works with good people...

    Companies

    Contain own strong identities:

    Buick, EA, Nike

    Nike: More than one celebrity If he fails, the company may not

    Tigers association with one company helps sell

    products for other companies (association)

    E.g. Wears a Nike hat in other commercials

    Companies are all associated with Golf

    Buick Classic Golf Tournament

    EA Sports Golf Game

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    Tigers Product MixTigers Product Mix

    Age 5 Age 95Age 45

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    Tiger hits the rich and poor...Tiger hits the rich and poor...

    Good two parent family Father African American, Mother is from Thailand

    Family was not wealthy

    Beautiful Wife Model from Swedan

    Good looking, very smart

    Attended Stanford, Writers often comment about his intellect

    Name and face are easy to recognize

    Clean criminal & personal record

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    Tiger is liked by bad golfers...Tiger is liked by bad golfers...

    Tiger supports a high quality product

    Poor golfers (golfers starting out)

    Will try anything to improve their game

    Do not know what brand to choose between 30

    Became interested in golf because of Tiger

    Woods

    Tiger Woods products are stylish May own the Tiger Woods video game

    May want to be like Tiger.

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    Tiger is liked by good golfers...Tiger is liked by good golfers...

    Tiger supports a high quality product

    Strong golfers (great players)

    Often look for a new edge

    May own a Buick or other Tiger sponsored

    products

    Feel of a champion (emotional connect)

    Tigers clubs and ball are customized but Not everyone knows this fact

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    Everyone likes our Tiger...Everyone likes our Tiger...

    Low Wealth

    High Wealth

    Poor Golfers

    Strong Golfers

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    Nike Golf Ball Market ShareNike Golf Ball Market Share

    How much ($) is Tiger worth?

    Assume

    1 = $1.30

    .77 =$1.00

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    Nike Golf Ball Market ShareNike Golf Ball Market Share

    Nike Golf Ball Market Share Percentages

    6.3

    9.5

    00

    2

    4

    6

    8

    10

    Market Share

    Market Share 0 6.3 9.5

    1999 2001 2003

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    Nike Golf Ball Market ShareNike Golf Ball Market Share

    Golf balls contain the 2nd most lucractive

    industry margins ($500 million annually)

    Since Tiger joined, golf balls have earned

    Nike $72 million GM on a $100 million

    contract

    Note: Tiger sells otherNike products

    besides golf balls

    Assumption: 60% Gross Margin 6% Nike Market Share

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    Conclusion: Its about...Conclusion: Its about...

    Celebrities can communicate, but not save a

    product!

    Tiger is a fit for his products, better than

    anyone else out there today.

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    Major SourcesMajor Sources

    www.estrategicmarketing.com

    www.forbes.com

    www.money.cnn.com

    www.espn.com

    www.indiantelevision.com