OVERVIEW

Container Ledger Account Portal (https://www.clap.my)

A Self-Service Portal For CLA Subscribers

All Rights Reserved. Proprietary & Confidential

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Welcome to CLA Portal.

This secured online portal enable subscribers to view invoices, make payments and print RECEIPTS conveniently.

And the best thing is …..There’s lot more to come .

IBG/CHEQUE PAYMENT

Upload payment slip or make payment into our CLA Portal.

Our Finance team will verify & approve the payment.

Finally, upon the payment confirmation by our Finance team, the receipt for the payment slip will be generated.

Customer make IBG or cheque payment for their invoice.

FPX PAYMENT

Customer make payment through CLA Portal using FPX payment method.

Razer will receive & process the payment from customer.

The receipt will be generated and issued to the customer within 5 minutes after every successful transaction .

Secured

Simple

Effortless Our Preferred Payment Method

USER MANUAL FOR NEW REGISTRATION

Container Ledger Account Portal (https://www.clap.my)

A Self-Service Portal For CLA Subscribers

All Rights Reserved. Proprietary & Confidential

Click on “CLA ” to begin.

Click on “New Member” .1

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2 You may click on sign up for new registration.

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For new registration, customer needs to fill all the information below :

• Company name • Registration Number• Type of company• Principal activity• Estimated monthly containers• Name of principal banker• Bank account number • Principal banker address • Has own insurance?• Insurance expiry date• Branch

Then click “NEXT”

In this page, customer is required to enter his/her address and contact details.

Then, click NEXT.

In this page, customer is required to upload all the required supporting documents for authentication and approval.

Note: Customer is required to upload the document in PDF format ONLY.

Then, click NEXT.

In this page, customer is required to provide the contact details of 2 contact person/Person In Charge for payment or collection related correspondence.

Then, click NEXT.

In this page, you will need tick the checkbox as a sign of agreement to our terms & conditions prior to your application submission.

Once done, click on SUBMIT.

There will be a pop up re-confirmation to validate your submission and the customer need to click on “Yes, submit!”

After the submission, customer needs to wait for the branch HOD or CLA Person in-charge to validate the submission for approval. After the approval, the username and password will be sent out to the customer via email.

And now, you can start to use the portal .

USER MANUAL FOR MAKING PAYMENT & VIEW REPORT

Container Ledger Account Portal (https://www.clap.my)

A Self-Service Portal For CLA Subscribers

All Rights Reserved. Proprietary & Confidential

1. SIGN IN

First Time Login

• Enter your username in the Username field.

• Enter the “Password” in the Password field.

• Please select the branch before sign in.

• For the very first time you log in to the

application, you will be required to update the

latest contact information.

• Enter your email address, phone number and

click on the Update button.

• The System will display “Details successfully

updated” and you will be re-directed to the

login screen .

Please visit : https://www.clap.my

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Don’t have an account? Sign up

• The Feedback channel to our CLAP Helpdesk.

• Just need to key-in the details in respective columns and please

click on submit button to send your feedback to Clap Helpdesk

Forgot Password

• If you have forgotten your password, you may retrieve it via your registered email ID.

1a. SIGN IN

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• You may proceed to register if you don’t have any account to Sign up page.

6 We are here to assist you!4

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After new registration in clap.my, if the customer didn’t pay deposit amount the status will be remained as “Nil” (NON CLA Member) till HOD for respective branch activate the ledger account for the container volume per month.

For customers/forwarders who are using (clap.my) as a CLA Basic Member (NON-CLA) , they can login to check invoice and make payment only.

Non CLA Member (CLA Basic) homepage.

CLA Member homepage.If a Non CLA Member is interested for CLA Activation and wants to become a CLA Member, they are required to pay a deposit of minimum RM5000.00 or more depends on their committed container volume per month.

BOOST in Cash Flow.SLASH in Expenses.IMPROVE in Productivity.REDUCE in Risk.

Benefits of becoming a CLA Member.

CLA Summary

• Displays the Available Cash Balance (RM) in the ledger account .

• The available Cash balance is for contra payment with the outstanding invoices.

Total Outstanding Summary

• Display total unpaid invoices.

• For all the outstanding invoices list, click at the yellow box of the Total Outstanding Summary.

Overdue Summary

• Display total overdue credit periodinvoices .

• For all the overdue invoices list, click the at red box of Overdue Summary .

2. HOME

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“When you click the ‘HOME’ tab, this page will appear”

“When you click ‘PAYMENT’ this page will appear”

• To add cash amount in Ledger Account in order to raise it to or maintain it at a desired level amount

• Pay Amount as per the amount field(Dropdown list)

• FPX (Finance Process Exchange )

Click “Next” button

Purpose of “PAYMENT” menu

• Pay for invoice (s) via Direct Bank Transfer

You must save the Bank Slip/IBG slip on your computer before proceed to the next step.

Please select the payment method either

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3. PAYMENT

Once the payment is successful, the receipt will be generated immediately for your easy reference.

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Pay via Interbank GIRO (IBG) Choose Invoice (S)

3a. PAYMENT

You must save the Bank Slip/IBG slip on your computer before proceed to the next step.

1. Invoice Type (Drop Down List ] – Please select the type invoice from the list (Demurrage/Detention/Combined/Damage/CPC/CPC-R/RMC)

2. Invoice Date – Please select the date from Calendar o

3. BL No – Please enter the BL No if only intended to pay for 1 BL No. or

4. Container No – Please enter the Container No if only intended to pay invoice under 1 container only or

5. Invoice No – Please enter the Invoice No. if only intended to pay 1 invoice only

6. Once confirmed above selection , Please click Search button

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The list of invoices will appear and please click on the invoice(s)

scheduled for payment.

Click “Next” button for next steps.

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Bank-In Details

3b. PAYMENT• Bank [ Drop Down List ] – Please select the

Bank from the list

• Payment Mode – Please select the payment mode from the list, whether via IBG or Cheque.

• Cheque/IBG No – Please enter the Cheque No

• Bank Ref No. –Please enter the Transaction No. as per in the Bank In Slip

• Transaction Date – Please select the banked in date/IBG transaction date as the transaction date.

• Amount - The amount automatic applied from the chosen invoice number.

• Please Click “Choose File” for the bank in slip/IBG Slip saved earlier

• Please click “Submit” Button

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Bank-In Details

3b. PAYMENT

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The message will for confirmation of submission.

Please select ‘Yes, Submit!' if everything is in order.

3b. PAYMENT

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9 This message will pop-up after the ‘’Yes, Submit!’’

If this pop-up appears on screen, the payment is successfully uploaded.

If there were any errors occurred, please contact our CLAP support team for further assistance.

“When you click ‘PAYMENT’ this page will appear”

• Pay Amount as per the amount field(Dropdown list)

Click “Next” button

Purpose of “PAYMENT” menu

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• Click on FPX payment option to proceed further.

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Pay via FPX (Finance Process Exchange ) 3c. PAYMENT

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Pay via FPX (Finance Process Exchange ) Choose Invoice (S)

3c. PAYMENT

1. Invoice Type (Drop Down List ] – Please select the type invoice from the list (Demurrage/Detention/Combined/Damage/CPC/CPC-R/RMC).

2. Invoice Date – Please select the date from Calendar.

3. BL No – Please enter the BL No if only intended to pay for 1 BL No.

4. Container No – Please enter the Container No if only intended to pay invoice under 1 container only.

5. Invoice No – Please enter the Invoice No. if only intended to pay for 1 invoice only .

6. Once confirmed above selection , Please click Search button .

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The list of invoices will appear and please click on the invoice(s) scheduled for payment.

Click “Next” button for next step.

• Amount - The amount automatically applied from the chosen invoice number in the previous page.

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Click “Next” button for next step.

3c. PAYMENTPay via FPX (Finance Process Exchange )

Payment Details

3c. PAYMENT

1. Amount – The amount will automatically appear from the chosen invoice number in the previous page.

2. Order ID – The Order ID will be automatically generated

3. Name – The name of the payer (user/CLA member) will automatically appear in the field.

4. Email – The email address of the payer (user/CLA member) will automatically appear in the field. User may change it if the registered email address is different to the payer’s email address.

5. Contact Number – The contact number of the payer (user/CLA member) will automatically appear in the field. User may change it if the registered contact number is different to the payer’s contact number.

6. Payment Bank - The payer is required to choose their preferred bank before proceed to make the payment.

7. Please click on “Pay Online Through FPX” as it will redirect the payer to their chosen bank’s online login page.

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Pay via FPX (Finance Process Exchange )

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3d. CONTRA CLA

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• Pay Amount as per the amount field(Dropdown list)1

2• Click on CONTRA CLA option to

proceed further.

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• Select the invoice to be CONTRA7

8 • Next CLICK “CONTRA CLA”

This message will pop-up after the ‘’CONTRA CLA’’

If this pop-up appears on screen, the payment is successfully updated.

If there were any errors occurred, please contact our CLAP support team for further assistance.

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3e. Add to cart

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• CLICK “NEXT” to proceed to ADD TO CART1

Select invoices for add to cart.

• The next step is choose invoice for later payment as seeking for approval.

• You may logout and login again for not loosing invoices in the cart.

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3• Once invoice selected CLICK “ADD TO CART”

to proceed.

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• To view the invoices CLICK on the “CART” symbol.

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5• Invoices in cart can be paid in two ways

which is through DIRECT BANK TRANSFER or FPX

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• To proceed with payment Select on the invoice to be paid.

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7• Choose the payment method DIRECT

BANK TRANSFER OR FPX

8• For DIRECT BANK TRANSFER fill in the

Bank-in Details

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9• Next CLICK “MAKE PAYMENT”

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• Choose FPX for FPX payment method.1

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• CLICK “MAKE PAYMENT”2

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• Next CLICK “Yes Submit” to proceed with payment.

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Pay via FPX (Finance Process Exchange )

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1. Amount – The amount will automatically appear from the chosen invoice number in the previous page.

2. Order ID – The Order ID will be automatically generated

3. Name – The name of the payer (user/CLA member) will automatically appear in the field.

4. Email – The email address of the payer (user/CLA member) will automatically appear in the field. User may change it if the registered email address is different to the payer’s email address.

5. Contact Number – The contact number of the payer (user/CLA member) will automatically appear in the field. User may change it if the registered contact number is different to the payer’s contact number.

6. Payment Bank - The payer is required to choose their preferred bank before proceed to make the payment.

7. Please click on “Pay Online Through FPX” as it will redirect the payer to their chosen bank’s online login page.

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4. REPORTS1. Payment History The history of the reload transaction/Payment for invoice (s) carried out within 90 days from the system’s date with the status .

2. Invoice ReportDisplays list of invoices within 90 days from the system ‘s date.

3. Receipt ReportDisplays list of receipt for payment carried out UpToDate within 90 days from the system’s date.

4. CLA Statement Displays the full history of the CLA Account transaction i.e. Reload and Pay within 90 days from the system’s date.

5. CN Report Displays the list of Credit-note issued under container for customer reference to contra future invoices.

6. DN Report Displays the list of Debit-note issued under container for customer reference to make payment.

“When select ‘REPORT” this page will appear”

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Shipping Member Page.

In this page , you will be able to view all the shipping member’s name (Liners) and their status to see if their Active or not.

You may also search the name of the liner in the search bar to check on their membership status with us.

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CLA Release Page.

In this page, you will be able to view all our customer’s name and their status to see if their Active or On Hold.

This indicates the status of their company in dealing with container release from the port.You may also search the name of the customer in the search bar to check on their status with us.

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55 (69%)

25 (31%)

INACTIVE

CHECK INVOICE

MAKE PAYMENT

FAQ Document Link

Thank You

Should you have any enquiries on CLAP, just send us an email to: supportdnd@dnd.com.my or you may also call us at 03-3324 5300 ext 236 for further assistance.