consumer-insights biwfd pp-new 071117 - beefresearch · 2017. 7. 27. · bigger shopping carts •...
TRANSCRIPT
Market Research TeamRick Husted, John Lundeen, Alison Krebs, Colleen Moore, Shawn Darcy
Consumer Insights
State of the Beef Industry
Agenda
• Herd expansion
• Growth in per capita consumption
Beef Supply & Demand
Economic Outlook
• Beef shares by channel
• Grocery dynamics
• Foodservice dynamics
Where Consumers Buy Beef
Why Consumers Buy Beef
• Product attributes
• Transparency regarding production
• Generational trends
• Media trends
• Single site logic
BIWFD.com Website Consolidation
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BEEF SUPPLY AND DEMAND
4
ECONOMIC OUTLOOK
Q1 growth was limited by weak consumer spending. While this followed the pattern of weak starts in recent years, the economy is projected to strengthen and remain growing at a fairly robust pace for the remainder of the 2017. The odds for a recession in the next 6-9 months remain below 20%.
-10.0
-8.0
-6.0
-4.0
-2.0
0.0
2.0
4.0
6.0
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Percent Change in Real GDP
fcast
U.S. Bureau of Economic Analysis, Real Gross Domestic Product [A191RL1Q225SBEA], retrieved from FRED, Federal Reserve Bank of St. Louis; https://fred.stlouisfed.org/series/A191RL1Q225SBEA, May 19, 2017. Forecast: Wall Street Journal Economic Forecasting Survey, May 2017.
WHERE CONSUMERS BUY BEEF
Research Sources:• Scanner data
from grocery stores (IRI)
• Foodservice Volumetric … annual study of purchases
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51.4%
52.9%53.5%
54.6%54.1%
53.0%
48.6%
47.1%46.5%
45.4%45.9%
47.0%
40.0%
42.0%
44.0%
46.0%
48.0%
50.0%
52.0%
54.0%
56.0%
2011 2012 2013 2014 2015 2016*
Perc
ent o
f Tot
al B
eef V
olum
e
Share of Beef Volume by Channel
Foodservice Retail* Estimate
13
Grocery and Beef• Differentiated beef
offering• Bigger shopping carts• Total meat case revenues
Foodservice and Beef• #1 food by wholesale dollars• Gross profit dollars … dish and
meal• Add-on sales
The Business Case for Beef
Research Source:• Panel data (IRI)
Research Source:• Chef and Beef Value Study (Datassentials)
14
Meal –Center of Plate Proteins $17.33
$16.06 26%
30%
$14.48 27%
$11.97 26%
Beef meals profit
dollars are also
greater due to more
add-ons, which leads
to a larger check size.
ADD-ON REVENUE CHECK SIZE MEAL PROFIT
MEAL FOOD COST
$28.31
$23.28
$20.84
$45.42
$38.20
$31.92
$28.22
$31.77
Value Study 2016
WHY CONSUMERS BUY BEEF
Consumer Beef Index• Overall perceptions of beef (the
“buckets”)• Beef “performance”• Pricing perceptions• Comparison against chicken• Reasons for eating more or less beef
Steak Satisfaction Tracker
Consumer Image Index• Key production practices … consumer
mindset• Trust measure• Knowledge base• Transparency
A range of market research studies help track checkoff opportunities, successes and challenges.
“Product” Performance Trends Over Time At Home
30%
40%
50%
60%
70%
80%
90%
100%
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Mar'17
Great tasting
Delivers goodresults consistently
Extremely safe toeat
Good value for themoney
Always tender
Beef’s quality, safety and value attributes are considered very important and have been climbing over time.
Source: Consumer Beef Index
(Web 1.0) (Web 2.0)
“Knowledge” Performance Trends Over Time At Home
30%
40%
50%
60%
70%
80%
90%
100%
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Mar ' 17
Know how toprepare it well
Easy to pick theright cut
Knowledge of beef purchasing/preparation, while high, has been relatively static over time.
Source: Consumer Beef Index
(Web 1.0) (Web 2.0)
“Nutrition” Performance Trends Over Time At Home
30%
40%
50%
60%
70%
80%
90%
100%
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Mar ' 17
Provides energy andfuel for the body
Excellent totalpackage of nutrients
An ideal balance ofgood taste and goodnutrition
Nutritional scores for beef are climbing.
Source: Consumer Beef Index
(Web 1.0) (Web 2.0)
Satisfaction Trends
Steak Satisfaction Tracker
Source: Toluna Quick Survey – May 2017 Steak Sat
80%90% 86% 86% 89% 90%
Q2. How satisfying was this beef steak eating experience? (1 – 5 stars)
4.23 4.43 4.35 4.39 4.39 4.53
Jul '16 Sep '16 Nov '16 Jan '17 Mar '17 May '17
4 – 5 Stars --------- Mean ----------
Base (204-272)
Significantly different than prior period
Ratings of steak satisfaction improved significantly in Sept 2016 and remain at that relatively high, and statistically stable, level through May 2017
Notably, the mean scores in May 2017 are up directionally vs. March 2017
Jul ’16 Sep ’16 Nov ’16 Jan ’17 Mar ’17 May ‘17
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In addition to consumer studies, the product quality team uses shear force measurements to track beef tenderness.
Reasons Planning To Consume MORE Beef
42%
37%
33%
32%
41%
31%
31%
29%
27%
28%
43%
40%
43%
41%
32%
40%
34%
35%
36%
35%
Extremely important Very important
BETTER AVAILABILITY OF CUTS
PREFER THE TASTE OF BEEF
LESS WORRIED ABOUT THE SAFETY OF BEEF
MORE OF A FAMILY FAVORITE
FEELING COMFORTABLE WITH HOW BEEF IS RAISED
GREAT PRICES AT STORES
Base: Those planning to eat less beef (N = 157) 38f: As you noted earlier that you plan to eat less beef, how important or what impactdoes each of the following have on your decision to eat less beef?
Among consumers (14%) who say they are eating more beef, a mix of nutrition, taste, price and lifestyle reasons stand out
HEARING BETTER NEWS ABOUT IT BEING HEALTHY
ADDING PROTEIN TO YOUR DIET
LEARNED NEW WAYS TO PREPARE BEEF
LEAN BEEF FITS A HEALTHY DIET
Source: Consumer Beef Index
77%
44%
Importance Beef Agreement
Openly Share information with the public
High Familiarity with How Cattle are Raised
33%
Source: 2016 Consumer Image Index
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Although unknowledgeable, around half verbalize concern for many topics impacting the industry
Antibiotic Use Sustainability
8% 8% 9%
53% 57%49%
2014 2015 2016
Conc
ern
2% 2% 3%
43% 50%40%
2014 2015 2016
10% 7% 10%
57% 59%51%
2014 2015 2016
Hormones
Source: 2016 Consumer Image Index
THE EVOLVING CONSUMER and BIWFD.COM WEBSITE
CONSOLIDATION
Aggregated by Ypulse Via US Census Demographics; Projections 2020
`232 Million `167 Million`237 Million
US Census Data 2015 – Laptop/DesktopStatista 2016 – Mobile/Tablet
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BIWFD.COM WEBSITE CONSOLIDATION
Website Market Research Support
1X1 Interviews Hybrid Site Research
Website Consolidation
Intercept/ Simulation
FAB Added to Consolidation –
OC Approved
UX Expert and Stakeholder
Group Research
Tactical Market
Research Support
July 2016
Jan2016
May2016Mar
2016
FY 2017
Hybrid Site Gut CheckThere was overwhelming support for combining sites
99% 95%
Does All Info Fit Together?
100% 93%
Comfort w/Production Info on the website?
FAB Total
BIWFDTotal
FAB Total
BIWFDTotal
Value Of Additional Information?
Nutrition and Production
Recipes and Production
Recipes and Nutrition
Recipes,Nutrition,
Production
Sales
96%
Sales Sales Sales
98% 97% 100%
More Valuable/Does Not Matter
Create holistic and cohesive story throughout website –e.g., weaving in nutrition, cut, culinary and producer content where relevant
Website Goal
Main sections:• Recipes• Cooking• Cuts• Nutrition• Raising Beef• What’s New• Footer – Supply Chain-
specific
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Raising Beef HubBeefitswhatsfordinner.com
• Goal: Provide a consumer-friendly, straightforward, easy-to-understand approach to communicating the complexities of the beef industry.
• Relatable• Deepened
Sense of Humanity/ Emotion
• Beautiful Imagery
Market Research TeamRick Husted, John Lundeen, Alison Krebs, Colleen Moore, Shawn Darcy
Consumer Insights