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Consumer Inattention, Heuristic Thinking andthe Role of Energy Labels
envecon 2016
Mark Andor, Andreas Gerster, Stephan Sommer
March 18th, 2016
• Consumers are inattentive to opaque valuecomponents
• Trade-off between visible up-front cost andoperating cost => „Energy Efficiency Gap“
• Energy efficiency labels to bridge this gap => decision heuristics
• Discrete choice experiment with different information treatments
2Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Motivation
1. Introduction
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• Mainly focused on the US
• Newell and Siikamäki (2014): Both the inclusion of annual electricity cost and energy efficiency ratings lead to a higher WTP for energy efficiency
• Houde (2014): three types of consumers; those that rely predominantly on the label, those that rely on electricity cost, those that do not consider energy efficiency information at all.
• Allcott and Taubinsky (2015): Information provision raises WTP for energy efficient light bulbs
3Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Literature
1. Introduction
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• Agreed upon in 1992, firstly shownon appliances in 1995
• Ecodesign directives banrefrigerators that are less efficientthan A+
• Assignment of label class follows:
𝐸𝐸𝐼 =𝐸24ℎ∗364
𝑉𝑒𝑞∗𝑀+𝑁+𝐶𝐻∗ 100
4Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
The EU Label
2. The EU Energy Efficiency Label
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• Discrete choice experiment with four choice sets in three experimental groupsamong about 5,000 households in Germany.
• We implement two treatments: Provision of annual cost information (𝑇𝐶) andFurther attributes that are unrelated to energy efficiency (𝑇𝑆)
5Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Experimental Design and Data
3. Conceptual Model
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6Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Conceptual Model and Hypotheses
3. Conceptual Model
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• Slight modificaiton of Della Vigna (2009) and Geraden et al. (2015)
• Given cost-minimizing behavior, consumers choose the energy efficient alternative A if its perceived present value of costs (PPVC) is smaller than that of alternative B:
𝑃𝑃𝑉𝐶𝐴 − 𝑃𝑃𝑉𝐶𝐵 = ∆𝐾 + 𝜃 𝑁, 𝑆 𝑃𝑉𝑂𝐶 + 𝜏(𝑁, 𝑆)∆𝐸𝐶
Hypothesis Choice Sets Identification Strategy
Cost I and II Additional cost information on the label
Stimuli I and II Additional attributes on the label
Heuristic III Difference in efficiency classes, when ∆𝑃𝑉𝑂𝐶 ≈ 0
Ambiguity IVAdditional cost information/attributes, when either ∆𝑃𝑉𝑂𝐶 ≈ 0 or ∆𝐸𝐶 = 0
• 65% of the respondents are willing to pay at least 30 Euro for a higher efficiencyclass, which should only be worth 3 Euro.
7Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Heuristics Hypothesis
4. Results
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Choice Set III (1) Choice Set III (2)
Cons 0.651** (0.007) 0.270** (0.040)
Female 0.096** (0.016)
Age 0.004** (0.001)
Pro-environmental attitudes 0.030 (0.026)
Middle low income 0.073** (0.020)
Middle high income 0.065** (0.023)
High income 0.058* (0.029)
Uninformed 0.055** (0.017)
Secondary school 0.063** (0.020)
College preparatory degree 0.022 (0.024)
Number of observations 4,808 4,063
• Providing cost information increases the probability to take up the more energyefficient appliance by 2.9%
• Increasing the number of stimuli decreases the choice of it by 2.2%
8Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Cost and Stimuli Hypotheses
4. Results
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Choice Sets I and II
Cons 0.863** (0.007)
TC 0.029** (0.010)
TN -0.22* (0.011)
Number of observations 9,641
• Providing cost information decreases the probability to take up the more energyefficient appliance by 4.2%, when no differences in electricity usage are present(information substitution)
• It fosters the uptake when appliances do not differ in efficiency classes
9Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Ambiguity Hypothesis I
4. Results
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Choice Set III Choice Set IV
Cons 0.656** (0.012) 0.714** (0.011)
TC -0.042* (0.017) 0.070** (0.015)
TN 0.025 (0.017) 0.000 (0.016)
Number of observations 4,804 4,717
• Decreasing utility to income
• Choice of energy inefficient appliances when the environment is cognitivelydemanding
10Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Ambiguity Hypothesis II
4. Results
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Coeff. Std. Err. Coeff. Std. Err.
TC -0.247* (0.099) 0.079 (0.093)
TN 0.059 (0.098) 0.080 (0.096)
TC # High income 0.013 (0.070) -0.150* (0.065)
TN # Secondary school -0.034 (0.049) -0.132** (0.046)
TN # College preparatory degree 0.042 (0.067) -0.133* (0.054)
Number of observations 4,063 3,986
• A large share employs the label as a decision heuristic
• Providing cost information has ambiguous effects on the uptake of energyefficient appliances
• Label complexity decreases attention to operating cost for individuals with loweducational attainments.
• Results indicate potential to reduce welfare losses from both internalities andexternalities
• Adjust innovation policy
11Consumer Inattention, Heuristic Thinking and the Role of Energy Labels
Conclusion
5. Conclusion
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DellaVigna, S., 2009. Psychology and economics: Evidence from the field. Journal of Economic Literature 47 (2),
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Gerarden, T., Newell, R. G., Stavins, R. N., et al., 2015. Deconstructing the energy-efficiency gap: Conceptual
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Houde, S., 2014. How consumers respond to environmental certification and the value of energy information. NBER working paper No. 20019
Newell, R. G., Siikamäki, J. V., 2014. Nudging energy efficiency behavior: The role of information labels. Journal
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