consumer finance report 2018 - virac · company profile 102 1.4 major legal policies 27 5.1...
TRANSCRIPT
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CONSUMER FINANCE REPORT 2018
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CAR Capital Adequacy Ratio JSCB Joint Stock Commercial Bank
GSO General Statistics Office of Vietnam CO., LTD. Company Limited
MGW Mobile World Investment Joint Stock Company GA Guaranteed Assets
NFSC National Financial Supervisory Commission VAMA Vietnam Automobile Manufacturers Association
CB Commercial Bank VAMC Vietnam Asset Management Company
SBV State Bank of Vietnam VAMM Vietnam Association of Motorcycle Manufacturers
CF Consumer Finance VIRACVietnam Industry Research and Consultancy Joint Stock
Company
Abbreviation
2
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Content
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Executive summary 4 3.3 Lending method 90
1. Business environment 6 4. Business methods 92
1.1 Macroeconomic situation 6 4.1 Sales channels and marketing campaigns 93
1.2 Banking sector situation 12 4.2 Payment method 100
1.3 Non-banking sector situation 22 5. Company profile 102
1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103
1.5 Foreign interest in Vietnam market 38 5.2 Foreign Joint Stock Commercial Banks 108
2. Consumer finance market overview 41 5.3 Finance companies 113
2.1 Market Structure 42 5.4 Others 121
2.2 Market size and growth 43 6. Market potentials and challenges 125
2.3 Competitor 61 6.1 Key growth drivers 126
2.4 Informal financial activities 67 6.2 Development trends 131
3. Evaluation of consumer finance products 70 6.3 Challenges 144
3.1 Product overview 71 Appendix 148
3.2 Detailed product survey 75
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Executive summary
4
Total loan outstanding balance grew at a
CAGR of 14.3% in the period 2010-2017e.
The consumer finance market continues to
grow rapidly.
About xx.x% of consumer credit focuses on
building loans, home repairs, home purchases
that debt repayments come from customers'
salary, followed by home appliances and
furniture.
The group of finance companies is the group
with the highest bad debt ratio among credit
institutions.
Group of finance companies is the group with
the highest growth rate of consumer loan
outstanding balance in 3 recent years,
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Executive summary
5
At present, the lending rates of banks and
finance companies are clearly different.
There are four types of consumer finance
service providers:
Domestic banks still focus on the traditional
retail banking model.
Point of sale (POS) is characteristic of the
group of consumer finance companies,
Consumer finance in Vietnam is considered to
be in the development stage and will grow
stronger in 2018 and in the next years.
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1. Business environment
1.1 Macroeconomic situation
1.2 Banking sector situation
1.3 Non-banking sector situation
1.4 Major legal policies
1.5 Foreign interest in Vietnam market
Content
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1. Business environment
1.1 Macroeconomic situation
7
GDP growth rate by quarter, 2015-2017
Source: VIRAC, GSO
%
Source: VIRAC, FIA
FDI capital, 2015-2017
USD billion
GDP growth rate has remained stable over the years.
Investment has also grown thanks to abundant FDI capital and credit growth.
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1. Business environment
1.1 Macroeconomic situation
8
• In 2017, VND/USD exchange rate remained quite stable at around 22,400.
FX reserves has surged sharply since 2012
VND/USD exchange rate, 2013-2017
Source: VIRAC, SBV
Source: VIRAC, ADB, GSO
FX reserves, 2010 - 2017
USD million
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Savings Holiday/Vacations New Clothes
New Technology Products Home Improvements Out of home EntertainmentPay Medical Insurance
Premiums
1. Business environment
1.1 Macroeconomic situation
9
How do Vietnamese consumers spend their spare cash, 2017
Source: VIRAC, Nielsen
Source: VIRAC, The Conference Board® , Nielsen
Consumer Confidence Index, 2014 - Q4/2017
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The average consumer price index in 2017 increased by 3.53% over the average in
2016.
1. Business environment
1.1 Macroeconomic situation
10
Source: VIRAC, GSO
Source: VIRAC, GSO
Monthly CPI fluctuation, 2014 - 2017
Market share of shopping channels in rural and urban areas by
value, 2016-2017
Urban Rural
Source: VIRAC, Kantar Worldpanel
Retail sales of goods, 2010-2017
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Source: VIRAC, GSO
Increasing income and purchasing power:
Young population with high growth rate
1. Business environment
1.1 Macroeconomic situation
11
Source: VIRAC, Economist Intelligence Unit
USD billion
Total disposable income and household expenditures, 2010 – 2017e
Urbanization rate in Vietnam, 2004 - 2017
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1. Business environment
1.1 Macroeconomic situation
1.2 Banking sector situation
1.3 Non-banking sector situation
1.4 Major legal policies
1.5 Foreign interest in Vietnam market
Content
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Source: VIRAC, SBV
1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
Lending rates, 2011 - 2017e
13
Credit growth, 2013 – 2017e
%
Source: VIRAC, GSO
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Source: VIRAC, NFSC
1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
Bad debt ratio of each bank group, 2010 - 2017
14
%
Source: VIRAC, SBV
Bad debt and bad debt ratio of financial institutions, 2013 – 2017e
VND billion
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Source: VIRAC, Financial statements of banks
1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
Source: VIRAC, NFSC
15
Bad debt ratio of some domestic banks, 2017VND billion
Contribution of bad debt settlements, 2017
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1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
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In the coming time, in order to ensure the CAR standard of Basel II, capital
demand of credit institutions is very high, especially for state-owned
commercial banks.
1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
Minimum capital adequacy ratio, 2012 – 2017e
Source: VIRAC, NFSC
Source: VIRAC, NFSC
Forecast of equity capital of 3 SOCBs according to Basel II,
2018 - 2020
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Restructuring Banking System
Source: VIRAC
1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
Period Buyer/Merger partySeller/Target
company
Restructuring
PlanResult
18
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Restructuring Banking System (continued)
Source: VIRAC
1. Business environment
1.2 Banking sector situation – Restructuring banking system and bad debt situation
PeriodBuyer/Merger
party
Seller/Target
companyRestructuring Plan Result
19
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Source: VIRAC, NFSC
1. Business environment
1.2 Banking sector situation – Scale and business results
Some indicators of Vietnam financial system, 2017 Source: VIRAC, NFSC
Proportion of capital supply for the economy from the capital market
and the system of credit institutions, 2012-2017
• The average capital adequacy of the financial system in 2017 is higher than
the required minimum.
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Capital adequacy of the financial system (%), 2017
Capital adequacy criteria
CAR (Credit institutions)
Available fund ratio
(Securities companies)
Payment solvency margin
(Insurance companies)
Profitability of the financial system (%), 2017
Financial system
Credit institutions
Securities companies and
Fund Management Company
Insurance companies
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Source: VIRAC, NFSC
1. Business environment
1.2 Banking sector situation – Scale and business results
Source: VIRAC, NFSC
Profitability of credit institutions system, 2012-2017
Results of business activities of credit institutions are positive, profit grew
sharply in 2017.
Source: VIRAC, NFSC
Net interest margin (NIM), 2012-2017Credit share by credit institutions, 2017
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1. Business environment
1.1 Macroeconomic situation
1.2 Banking sector situation
1.3 Non-banking sector situation
1.4 Major legal policies
1.5 Foreign interest in Vietnam market
Content
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1. Business environment
1.3 Non-banking sector situation
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The divestment of state-owned finance companies is part of the restructuring of state-owned enterprises.
Foreign finance firms are increasingly expanding and asserting their status
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Source: VIRAC, Financial statements of banks
1. Business environment
1.3 Non-banking sector situation
VND billion
Total assets of banks are not eligible to establish finance companies, 2016-2017
24
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Date Acquired Buyer/Acquirer Method Status
Some finance company M&As of domestic banks
Source: VIRAC
1. Business environment
1.3 Non-banking sector situation
25
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Date Acquired Buyer/Acquirer Method Status
Some finance company M&As of domestic banks
Source: VIRAC
1. Business environment
1.3 Non-banking sector situation
26
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1. Business environment
1.1 Macroeconomic situation
1.2 Banking sector situation
1.3 Non-banking sector situation
1.4 Major legal policies
1.5 Foreign interest in Vietnam market
Content
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The Law on Credit Institutions was amended and supplemented by the National Assembly and took effect from January 1, 2011.
1. Business environment
1.4 Major legal policies – Legal framework
28
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Decree No. 39/2014/ND-CP on the operation of finance companies and finance leasing companies
Source: VIRAC
1. Business environment
1.4 Major legal policies – Legal framework
29
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Domestic Abroad
Procedures for granting licenses
Regulations on the financial ability of credit institutions when applying for establishment of finance companies
Source: VIRAC
1. Business environment
1.4 Major legal policies – Legal framework
Circular No. 30/2015/TT-NHNN on licensing, organization and operation of non-bank credit institutions.
30
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1. Business environment
1.4 Major legal policies – Legal framework
Circular No. 39/2016/TT-NHNN
31
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1. Business environment
1.4 Major legal policies – Legal framework
Circular No. 43/2016/TT-NHNN
32
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1. Business environment
1.4 Major legal policies – Legal framework
33
Circular No. 19/2017/TT-NHNN
Short-term capital ratio for medium and long-term loans
2017 2018
Commercial Banks
Branch of foreign banks
Non-bank credit institutions
Cooperative Banks
Commercial Banks
Branch of foreign banks
Non-bank credit institutions
1/1/2018 1/1/2019
The roadmap to reduce the short-term capital ratio for medium and long-term loans under
Circular 06 and Circular 19
Circular 19Circular 06
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1. Business environment
1.4 Major legal policies – Legal framework
34
Circular 21/2017
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1. Business environment
1.4 Major legal policies – Legal framework
35
Document No. 563/NHNN-TTGSNH of the SBV
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Source: VIRAC
1. Business environment
1.4 Major legal policies – Trade agreements
36
The Trans-Pacific Partnership (TPP) and TPP-11 after the US withdrawal, were
renamed the Comprehensive and Progressive Agreement for Trans-Pacific Partnership
(CPTPP).
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1. Business environment
1.4 Major legal policies – Trade agreements
37
Opportunities:
Challenges:
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1. Business environment
1.1 Macroeconomic situation
1.2 Banking sector situation
1.3 Non-banking sector situation
1.4 Major legal policies
1.5 Foreign interest in Vietnam market
Content
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1. Business environment
1.5 Foreign interest in Vietnam market
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Foreign finance institutions are rushing to seek investment opportunities in banks, finance companies or obtaining licenses.
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Method Characteristics
1
2
3
4
Source: VIRAC
1. Business environment
1.5 Foreign interest in Vietnam market
40
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2. Consumer finance market overview
2.1 Market Structure
2.2 Market size and growth
2.3 Rivals in the industry
2.4 Informal financial activities
Content
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Definition of consumer loans is quite diverse
2. Consumer finance market overview
2.1 Market Structure
42
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2. Consumer finance market overview
2.1 Market Structure
2.2 Market size and growth
2.3 Rivals in the industry
2.4 Informal financial activities
Content
43
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2. Consumer finance market overview
2.2 Market size and growth
VND billion
Source: VIRAC, SBV, NFSC
Total loan outstanding balance nationwide and consumer loan
outstanding balance, 2010 – 2017e
44
%Loans and investments to deposits, 2/2018
Source: VIRAC, NHNN
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Source: VIRAC, NFSC
VND billion
2. Consumer finance market overview
2.2 Market size and growth
Consumer loan outstanding balance, 2012 – 2017e
45
Lending rates at banks, 2017
The growth rate of consumer loans increased rapidly thanks to the
support of a number of factors:
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The size of the financial system compared to the group of some ASEAN
countries, 2017e
Consumer lending has been growing hot in Vietnam, but only in the early stage compared to the world and the region.
2. Consumer finance market overview
2.2 Market size and growth
USD billion
Source: VIRAC, IMF, NFSC
Credit/GDP spreads in some countries, 2017e
46
Source: VIRAC, NFSC
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Loans for construction, home repairs, home purchase and household appliances/furniture loans still accounts for a large proportion of consumer lending
in 2017, with total outstanding loans accounting for nearly 70% of total consumer loans.
Structure of outstanding balance for consumer lending
according to the use purpose, 2013 - 2017
Source: VIRAC, NFSC
2. Consumer finance market overview
2.2 Market size and growth
47
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Source: VIRAC, NFSC
2. Consumer finance market overview
2.2 Market size and growth
Bad debt ratio in consumer lending, 2016 - 2017
48
Source: VIRAC, NFSC
Structure of consumer lending by credit institutions, 2016 - 2017
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Source: VIRAC, NFSC
VND billion
2. Consumer finance market overview
2.2 Market size and growth
Source: VIRAC, NFSC
Outstanding balance of consumer lending of some finance companies, 2014 - 2017
49
Market share of consumer finance loans by groups of
finance companies, 2016 - 2017
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2. Consumer finance market overview
2.2 Market size and growth
50
VND billion
Outstanding loans for home building, repairs and purchases,
2013 – 2017e
Source: VIRAC, NFSC
Source: VIRAC, MOC
Real estate inventory, 2017
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2. Consumer finance market overview
2.2 Market size and growth
51
Source: VIRAC
Bank Rates (*) Max loans(**)Max payment
period (year)
The best home mortgage loan package of commercial banks, 2017
* First year interest rate
** The ratio of borrowing on assets
*** Per percentage of loan demand
Source: VIRAC, NFSC
Real estate credit structure according to capital demand, 2017
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2. Consumer finance market overview
2.2 Market size and growth
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Market share of consumer lending companies in motorbike and
durable consumer goods, 2017
Source: VIRAC
Basic products Others
Source: VIRAC, websites of finance companies
Product catalogue of finance companies
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2. Consumer finance market overview
2.2 Market size and growth
Motorbike sales in Vietnam, 2013 - 2017
Source: VIRAC, VAMM
Pcs
53
Source: VIRAC, VAMM
Number of product lines of the top 5 motorcycle manufacturers in
Vietnam, 2017
The motorcycle market and consumer lending for vehicles, with 2-wheel vehicles in particular in Vietnam are very rich-potential:
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2. Consumer finance market overview
2.2 Market size and growth
Car sales in Vietnam, 2006 - 2017
Thousand pcs
Car sales structure by business, 2017
Source: VIRAC, VAMASource: VIRAC, VAMA
54
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55
Top 10 best-selling cars in 2017
Source: VIRAC, VAMA
2. Consumer finance market overview
2.2 Market size and growth
Thousand pcs VND million
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56
2. Consumer finance market overview
2.2 Market size and growth
BankLending limit
(%/car value)
Period
(month) The first 6 months
The first 12
monthsRemaining period
Profile
approval time
VIB
Shinhanbank
TPBank
Techcombank
Vietcombank
Eximbank
BIDV
Vietinbank
VPBank
HSBC
OceanBank
Maritimebank
SHB
MBBank
ACB
Source: VIRAC
Car purchase interest through installments at some banks, 2018
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57
2. Consumer finance market overview
2.2 Market size and growth
Source: VIRAC, GfK
VND billion
Revenue of domestic electronics technology groups, 2017
Source: VIRAC, GfK
VND Trillion
Revenue and growth of electronics market in Vietnam, Q3/2014 –
Q4/2017
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2. Consumer finance market overview
2.2 Market size and growth
Smartphone market share, 2017 Consumer electronics market share, 2017
• Collaboration programs between finance firms and consumer goods retailers have been on an upward trend in recent years.
Source: VIRAC, MGW's financial statements Source: VIRAC, MGW's financial statements
58
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2. Consumer finance market overview
2.2 Market size and growth
59
Quantity and sales of using personal credit cards in
Vietnam, 2012-2017eVND Trillion Million cards
Source: VIRAC
Source: VIRAC, VNBA
Structure of issuing credit cards by groups of credit institutions, 2017e
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2. Consumer finance market overview
2.2 Market size and growth
60
Source: VIRAC
Structure of issuing credit cards by banks, 2017
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2. Consumer finance market overview
2.1 Market Structure
2.2 Market size and growth
2.3 Rivals in the industry
2.4 Informal financial activities
Content
61
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Financial institution group Target market Business model Characteristics Disadvantages
Domestic banks
Foreign banks
Finance companies
Others
2. Consumer finance market overview
2.3 Rivals in the industry
Rivals in the industry
62
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Domestic banks Foreign banks Finance companies Others
Product
Interest rate
Average loan value
Sales channel
Evaluation process
Debt collection and
repayment
2. Consumer finance market overview
2.3 Rivals in the industry
Rivals in the industry
63
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2. Consumer finance market overview
2.3 Rivals in the industry – Domestic Commercial Banks
64
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2. Consumer finance market overview
2.3 Rivals in the industry – Foreign banks
65
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2. Consumer finance market overview
2.3 Rivals in the industry – Finance companies
66
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2. Consumer finance market overview
2.1 Market Structure
2.2 Market size and growth
2.3 Rivals in the industry
2.4 Informal financial activities
Content
67
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Vietnamese people are used to asking for financial support from their friends or relatives. In addition, pawn shops are a popular choice for low income
people, for those especially in rural areas.
2. Consumer finance market overview
2.4 Informal financial activities
68
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2. Consumer finance market overview
2.4 Informal financial activities
69
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3. Evaluation of consumer finance products
3.1 Product overview
3.2 Detailed product survey
3.3 Lending method
Content
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Characteristics of loan products differ among groups of credit institutions
3. Evaluation of consumer finance products
3.1 Product overview
71
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Mobile phones/electron
icsMotorcycle
Automobile loans
Appliances/Furniture purchases
Home purchases & home repairs
loansCash loans Credit card Overdraft Online loans
Concentrated Products available Not available/Ceased
Joint Stock Commercial Banks
Source: VIRAC
3. Evaluation of consumer finance products
3.1 Product overview
72
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Mobile phones/electron
icsMotorcycle
Automobile loans
Appliances/Furniture purchases
Home purchases & home repairs
loansCash loans Credit card Overdraft Online loans
Mobile phones/electron
icsMotorcycle
Automobile loans
Appliances/Furniture purchases
Home purchases & home repairs
loansCash loans Credit card Overdraft Online loans
Concentrated Products available Not available/Ceased
State-owned Commercial Banks
Foreign Commercial Banks
Source: VIRAC
3. Evaluation of consumer finance products
3.1 Product overview
73
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Mobile phones/electron
icsMotorcycle
Automobile loans
Appliances/Furniture purchases
Home purchases & home repairs
loansCash loans Credit card Overdraft Online loans
Concentrated Products available Not available/Ceased
Finance companies
Source: VIRAC
3. Evaluation of consumer finance products
3.1 Product overview
74
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3. Evaluation of consumer finance products
3.1 Product overview
3.2 Detailed product survey
3.3 Lending method
Content
75
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Source: VIRAC
Joint Stock Commercial Banks State-owned Commercial Banks Foreign Commercial Banks
Interest rates on consumer loans of banking groups, Q1/2018
The lending rates of domestic banks are lower than that of foreign banks.
3. Evaluation of consumer finance products
3.2 Detailed product survey
76
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Source: VIRAC
Big difference in interest rates
3. Evaluation of consumer finance products
3.2 Detailed product survey
77
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3. Evaluation of consumer finance products
3.2 Detailed product survey
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3. Evaluation of consumer finance products
3.2 Detailed product survey
Source: VIRAC
79
The number of minimum loan applications required at credit institutions, 2018
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Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
Unit: hours
80
Period of approving the dossiers of credit institutions, Q1/2018
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3. Evaluation of consumer finance products
3.2 Detailed product survey
Source: VIRAC
81
Network, 2018Provinces
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Home purchase loans are mostly concentrated in banks.
Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks
Parameters
Age
Required documents
(almost the same among
banks)
Loan value
Interest rate
Loan maturity date
Payment method
Other terms
Appraisal time
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
82
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Automobile loans products are mostly concentrated at banks.
Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks
Parameters
Age
Required documents
Loan value
Interest rate
Loan maturity date
Payment method
Other terms
Appraisal time
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
83
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Credit card products
Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks Finance companies
Parameters
Required
documents
Limit/Loan
value
Interest rate
Lending
method
Minimum
wage
Other terms
Appraisal time
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
84
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Consumer loans in money (in cash or via bank account) at the Banks.
Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks
Parameters
Age
Required documents
Loan value
Interest rate
Loan maturity date
Minimum wage
Payment method
Other terms
Appraisal time
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
85
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Electronics purchase loan products: phones, laptops, etc. Finance companies or some banks are often in association with electronics retail stores to
provide installment loans.
Parameters ASC Trading FE Credit HD Saison Home Credit Mirae Asset
Age
Required documents
Loan value
Interest rate
Loan maturity date
Payment method
Other terms
Appraisal time
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
86
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Motorcycle purchase loans at points of sale of finance companies
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
87
Parameters
Age
Required documents
Loan value
Interest rate
Loan maturity date
Payment method
Other terms
Appraisal time
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Cash loan product
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
88
Parameters
Region
Age
Required documents
Lending limit
Interest rate
Loan maturity date
Payment method
Other terms
Appraisal time
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Parameters
Age
Required documents
Limit
Utilities
Loan maturity date
Payment method
Other terms
Appraisal time
Credit card product
Source: VIRAC
3. Evaluation of consumer finance products
3.2 Detailed product survey
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3. Evaluation of consumer finance products
3.1 Product overview
3.2 Detailed product survey
3.3 Lending method
Content
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Lending methods of banks
3. Evaluation of consumer finance products
3.3 Lending method
Lending method of finance companies
91
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4. Business methods
4.1 Sales channels and marketing campaigns
4.2 Payment method
Content
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CompanyBranch/Co
unterCall Center POS
Post
OfficeStaff
Network system, 2017
Source: VIRAC
Banks and finance companies mainly use sales channels such as system of
branches/ counters/ post office, Call Center, POS, Staff and Online.
4. Business methods
4.1 Sales channels and marketing campaigns
93
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4. Business methods
4.1 Sales channels and marketing campaigns
94
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4. Business methods
4.1 Sales channels and marketing campaigns
95
Top 10 most prestigious commercial banks in Vietnam in 2018
Source: VIRAC, Vietnamreport.net
Source: VIRAC, Vietnamreport.net
The focus of the banks on the communication channels,
06/2017 - 05/2018
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4. Business methods
4.1 Sales channels and marketing campaigns – Marketing campaign
Domestic Joint
Stock
Commercial
Banks
Website Marketing Strategy Characteristics
Source: VIRAC
96
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4. Business methods
4.1 Sales channels and marketing campaigns – Marketing campaign
Domestic Joint
Stock
Commercial
Banks
Website Marketing Strategy Characteristics
Source: VIRAC
97
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4. Business methods
4.1 Sales channels and marketing campaigns – Marketing campaign
Foreign Joint Stock
Commercial BanksWebsite Marketing Strategy Characteristics
Source: VIRAC
98
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4. Business methods
4.1 Sales channels and marketing campaigns – Marketing campaign
Source: VIRAC
99
Finance
companiesWebsite Marketing Strategy Characteristics
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4. Business methods
4.1 Sales channels and marketing campaigns
4.2 Payment method
Content
100
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4. Business methods
4.2 Payment method
Banking channel
Post
Office
POS/Bran
ch/ Agent
E-wallet
Store
Bank Transfer Smartlink ATM
Automatic
debt
collection
Paypoo Momo
Payment method, 2018
Source: VIRAC
101
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5. Company profile
5.1 Domestic Joint Stock Commercial Banks
5.2 Foreign Joint Stock Commercial Banks
5.3 Finance companies
5.4 Others
Content
102
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Source: VIRAC, Financial statements of TCB
Source: VIRAC, Financial statements of TCB
5. Company profile
5.1 Domestic Joint Stock Commercial Banks - Techcombank
Total assets and total loans of Techcombank, 2008-2017
Structure of Techcombank's loan portfolio, 2017
103
VND billion
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Source: VIRAC, Financial statements of ACB
Source: VIRAC, Financial statements of ACB
5. Company profile
5.1 Domestic Joint Stock Commercial Banks - ACB
VND billion
Total assets and total loans of ACB, 2008 - 2017
Loan portfolio structure of ACB, 2017
104
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Source: VIRAC, Financial statements of VPB
Source: VIRAC, Financial statements of VPB
5. Company profile
5.1 Domestic Joint Stock Commercial Banks - VPBank
VND billion
Total assets và tổng cho vay của VPBank, 2010-2017
Loan portfolio structure of VPBank, 2017
105
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Source: VIRAC, Financial statements of EIB
Source: VIRAC, Financial statements of EIB
5. Company profile
5.1 Domestic Joint Stock Commercial Banks - Eximbank
VND billion
Total assets and total loans of Eximbank, 2008 - 2017
Loan portfolio structure of Eximbank, 2017
106
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Source: VIRAC , Financial statements of VIB
Source: VIRAC, Financial statements of VIB
5. Company profile
5.1 Domestic Joint Stock Commercial Banks - VIB
VND billion
Total assets and total loans of VIB, 2011 - 2017
Loan portfolio structure of VIB, 2017
107
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5. Company profile
5.1 Domestic Joint Stock Commercial Banks
5.2 Foreign Joint Stock Commercial Banks
5.3 Finance companies
5.4 Others
Content
108
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Sector Quantity Outstanding partner
Retail partners of Shinhan Bank as of the end of 2017
(Partners with 0% interest installment plan)
Source: VIRAC
5. Company profile
5.2 Foreign Joint Stock Commercial Banks – Shinhan Bank
109
Source: VIRAC
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Source: VIRAC
5. Company profile
5.2 Foreign Joint Stock Commercial Banks – Citi Bank
110
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Source: VIRAC
5. Company profile
5.2 Foreign Joint Stock Commercial Banks - HSBC
111
Credit card and loan products of HSBC
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Source: VIRAC
5. Company profile
5.2 Foreign Joint Stock Commercial Banks - HSBC
112
Installment payment
period/
Installment products
3 months 6 months 9 months 12 months 3 - 12 months
Affiliates pay 0% interest rate with HSBC credit card, 2017-2018
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5. Company profile
5.1 Domestic Joint Stock Commercial Banks
5.2 Foreign Joint Stock Commercial Banks
5.3 Finance companies
5.4 Others
Content
113
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Company profile Product
Source: VIRAC
Some financial indicators Profit targets
5. Company profile
5.3 Finance companies – FE Credit
ROA, ROE of Fe Credit, 2011 - 2017
114
Source: VIRAC, VPBank
Product structure of Fe Credit, 2017
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Indicator (VND
billion)2011 2012 2013 2014 2015 2016 2017
Total assets
Equity capital
Loans to customers
Interest income
Profit before tax
NPL
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Company profile Product
Some financial indicators Profit targets
Source: VIRAC
5. Company profile
5.3 Finance companies – Home Credit
ROA, ROE of Home Credit, 2012 -2017
115
Indicator (VND
billion)2011 2012 2013 2014 2015 2016 2017
Total assets
Charter capital
Equity capital
Loans to
customers
Interest income
Profit before tax
NPL
Product structure of Home Credit, 2017
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Company profile Product
Source: VIRAC
Some financial indicators Profit targets
5. Company profile
5.3 Finance companies – HD Saison
ROA, ROE of HD SAISON, 2011 -2017
116
Product structure of HD Saison, 2017
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Indicator (VND
billion)2011 2012 2013 2014 2015 2016 2017
Total assets
Equity capital
Loans to customers
Interest income
Profit before tax
NPL
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Company profile Product
Some financial indicators Profit targets
Source: VIRAC
5. Company profile
5.3 Finance companies – Prudential Finance
ROA, ROE of Prudential Finance, 2011 - 2017
117
Indicator (VND
billion)2012 2013 2014 2015 2016 2017
Total assets
Equity capital
Loans to customers
Interest income
Total costs
Profit before tax
NPL
Product structure of Prudential Finance, 2017
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Source: VIRAC
Some financial indicators Profit targets
5. Company profile
5.3 Finance companies – Toyota Financial
Company profile Product
118
ROA, ROE of Toyota Financial, 2013 -2017
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Indicator (VND billion) 2013 2014 2015 2016 2017
Total assets
Loans to customers
Equity capital
Interest income
Interest expenses and
equivalents
Profit after tax
Credit loss provision ratio
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Indicator (VND
billion)2011 2012 2013 2014 2015 2016 2017
Total assets
Charter capital
Equity capital
Loans to customers
Interest income
Profit before tax
NPL
Source: VIRAC
Some financial indicators Profit targets
5. Company profile
5.3 Finance companies – JACCS Vietnam
Company profile Product
ROA, ROE of JACCS Vietnam, 2011 -2017
119
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Company profile Product
5. Company profile
5.3 Finance companies - Mirae Asset
120
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5. Company profile
5.1 Domestic Joint Stock Commercial Banks
5.2 Foreign Joint Stock Commercial Banks
5.3 Finance companies
5.4 Others
Content
121
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Company profile Organization of the operation
ACS Vietnam Trading Company mainly focuses on consumer credit for the purpose of purchasing durable goods and buying motorcycles.
ACS Trading Profile
Source: VIRAC
5. Company profile
5.4 Others – ACS Trading Vietnam
122
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5. Company profile
5.4 Others – MobiVi
123
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Account held Products
Cash advance Installment loans
Outstanding products of Mobivi
Source: VIRAC
5. Company profile
5.4 Others – MobiVi
124
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6. Market potentials and challenges
6.1 Key growth drivers
6.2 Development trends
6.3 Challenges
Content
125
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As the economy develops steadily, the unemployment rate decreases, the income of workers increases, combined with the high concentration of young
population in urban areas, will stimulate demand for purchase and consumption. This will be a favorable condition for consumer loans.
6. Market potentials and challenges
6.1 Key growth drivers
126
Total population and age structure of labor force,
2010-2017
Source: VIRAC, GSO
Million people
Vietnam's population has grown rapidly over the last few decades.
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Opportunity to develop consumer finance
6. Market potentials and challenges
6.1 Key growth drivers
The popularity of mobile products and the internet
127
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6. Market potentials and challenges
6.1 Key growth drivers
128
A large part of Vietnamese people are gradually becoming accustomed to using banking services. In addition, the infrastructure of the banking system
has been increasingly meeting the needs of customers. Consumer finance companies may target this group of customers.
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Leading retailers in Vietnam, 2016-2017
Rank Brand Company
Number
of stores
2017
Revenue
2016
Revenue
2017
Revenue
growth
1
2
3
4
5
6
7
8
9
10
Source: VIRAC, Retail Asia Publishing, Financial
statements of companies
6. Market potentials and challenges
6.1 Key growth drivers
129
Unit: VND billion
The retailing systems and consumer finance sector are promoting and
supporting each other.
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6. Market potentials and challenges
6.1 Key growth drivers
130
Trends in retail market in Vietnam, 2017
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6. Market potentials and challenges
6.1 Key growth drivers
6.2 Development trends
6.3 Challenges
Content
131
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6. Market potentials and challenges
6.2 Development trends
132
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6. Market potentials and challenges
6.2 Development trends
133
Fintech's market dominance
Source: VIRAC, SBV
Economic cooperation model of Fintech companies in Vietnam, 2017
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103
• Online installment loans
6. Market potentials and challenges
6.2 Development trends
In Vietnam there are three models of Fintech loans: (1) online installment loans,
(2) online mortgage loans, (3) peer to peer loans (P2P)
Online Installment Loan Process
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103
6. Market potentials and challenges
6.2 Development trends
Fintech companies with purchase installment loan product
Mobivi Fe Credit
Year of
foundation
Major investors
Scale/Network
Main products
Fintech
products
Fintech
products
supported by
Installment
loans
Partners
Strategy/
Development
target
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103
• Online mortgage loans
6. Market potentials and challenges
6.2 Development trends
This model of online mortgage loans in Vietnam is being used by Tima, Mosa, Avay, etc.
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103
6. Market potentials and challenges
6.2 Development trends
Fintech companies with Online mortgage loan product
Year of foundation
Investor
Scale/Network
Website
Product
Form
Technology
Loan procedures
Age
Dossier appraisal period
Interest rate/Fee
Partner
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103
• P2P loans
6. Market potentials and challenges
6.2 Development trends
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103
Advantages:
6. Market potentials and challenges
6.2 Development trends
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103
Risks:
6. Market potentials and challenges
6.2 Development trends
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103
6. Market potentials and challenges
6.2 Development trends
Fintech companies with P2P loan products
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145
6. Market potentials and challenges
6.2 Development trends
P2P lending model of Tima
Operation model of Tima
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6. Market potentials and challenges
6.2 Development trends
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6. Market potentials and challenges
6.1 Key growth drivers
6.2 Development trends
6.3 Challenges
Content
144
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Legal framework
Development trend of finance companies increases competition in the industry
6. Market potentials and challenges
6.3 Challenges
145
Habit of consumer loans and payment of Vietnamese people
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Bad debt risks and debt recovery
6. Market potentials and challenges
6.3 Challenges
146
Sales channels
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Retailing is concentrated in urban areas and still not focused on rural
areas
Barriers to entry
6. Market potentials and challenges
6.3 Challenges
147
Products are not diversified
Verification of customer information
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Appendix
Content
148
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No. Bank Acronym Address License no.Chartere
d Capital
Total assets Loans to customersProvision for loans
to customers
2017 2016 2017 2016 2017 2016
State-owed Commercial Bank
1
2
3
4
5
6
7
Appendix
List of commercial banks
149
Unit: VND billionList of commercial banks
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Appendix
List of commercial banks
No. Bank Acronym Address License no.Chartered
Capital
Total assets Loans to customers
Provision for
loans to
customers
2017 2016 2017 2016 2017 2016
Joint Stock Commercial Bank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
150
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Appendix
List of commercial banks
151
No. BankAcrony
mAddress License no.
Chartere
d Capital
Total assetsLoans to
customers
Provision for
loans to
customers
2017 2016 2017 2016 2017 2016
Joint Stock Commercial Bank (continued)
15
16
17
18
19
20
21
22
23
24
25
26
27
28
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No. Bank name Acronym Address License no.
Chartere
d
Capital
Total assetsLoans to
customers
Provision for
loans to
customers
2017 2016 2017 2016 2017 2016
100% Foreign-owned Bank
1
2
3
4
5
6
7
8
9
Appendix
List of commercial banks
152
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List of finance companies active in the market (as of 12/31/2017)
Appendix
List of finance companies
Unit: VND billion
153
No. Company name Address License no.Chartered
Capital
1
2
3
4
5
6
7
8
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No. Company name Address License no.Chartered
Capital
9
10
11
12
13
14
15
16
Appendix
List of finance companies
154
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REPORT DISCLAIMER
155
Report disclaimer
This document has been prepared in good faith on the basis of information available at the date of publication without any independent verification. VIRAC has
produced this report for private circulation to professional clients only. All information and statistical data herein have been obtained from sources we believe to
be reliable and made to ensure the accuracy of the contents of the pages of the report at the time of preparation. Such information has not been independently
verified and VIRAC makes no representation or warranty, whether express or implied, of any kind with respect to the document and its contents, information and
materials. The content found in this report is proprietary to VIRAC and is provided solely for your personal and non-commercial use. You agree that you will not
use this report for any purpose that is unlawful and that you will not reproduce the report or redistribute it outside your organization, or place it on a website for
public access without the express written permission of VIRAC.
SHOULD YOU NEED ANY ASSISTANCE, PLEASE CONTACT US:
VIETNAM INDUSTRY RESEARCH AND CONSULTANCY (VIRAC JSC.,)
6th Floor, Anh Minh Building, 36 Hoang Cau, O Cho Dua, Dong Da, Hanoi, Vietnam
Website: http://virac.com.vn/
Email: [email protected] | Tel: +84 463289520
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Thank you !