consumer finance report 2018 - virac · company profile 102 1.4 major legal policies 27 5.1...

156
CONSUMER FINANCE REPORT 2018 1

Upload: others

Post on 08-Oct-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

CONSUMER FINANCE REPORT 2018

1

Page 2: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

CAR Capital Adequacy Ratio JSCB Joint Stock Commercial Bank

GSO General Statistics Office of Vietnam CO., LTD. Company Limited

MGW Mobile World Investment Joint Stock Company GA Guaranteed Assets

NFSC National Financial Supervisory Commission VAMA Vietnam Automobile Manufacturers Association

CB Commercial Bank VAMC Vietnam Asset Management Company

SBV State Bank of Vietnam VAMM Vietnam Association of Motorcycle Manufacturers

CF Consumer Finance VIRACVietnam Industry Research and Consultancy Joint Stock

Company

Abbreviation

2

Page 3: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Content

3

Executive summary 4 3.3 Lending method 90

1. Business environment 6 4. Business methods 92

1.1 Macroeconomic situation 6 4.1 Sales channels and marketing campaigns 93

1.2 Banking sector situation 12 4.2 Payment method 100

1.3 Non-banking sector situation 22 5. Company profile 102

1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103

1.5 Foreign interest in Vietnam market 38 5.2 Foreign Joint Stock Commercial Banks 108

2. Consumer finance market overview 41 5.3 Finance companies 113

2.1 Market Structure 42 5.4 Others 121

2.2 Market size and growth 43 6. Market potentials and challenges 125

2.3 Competitor 61 6.1 Key growth drivers 126

2.4 Informal financial activities 67 6.2 Development trends 131

3. Evaluation of consumer finance products 70 6.3 Challenges 144

3.1 Product overview 71 Appendix 148

3.2 Detailed product survey 75

Page 4: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Executive summary

4

Total loan outstanding balance grew at a

CAGR of 14.3% in the period 2010-2017e.

The consumer finance market continues to

grow rapidly.

About xx.x% of consumer credit focuses on

building loans, home repairs, home purchases

that debt repayments come from customers'

salary, followed by home appliances and

furniture.

The group of finance companies is the group

with the highest bad debt ratio among credit

institutions.

Group of finance companies is the group with

the highest growth rate of consumer loan

outstanding balance in 3 recent years,

Content is intentionally removed for demo purpose

Page 5: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Executive summary

5

At present, the lending rates of banks and

finance companies are clearly different.

There are four types of consumer finance

service providers:

Domestic banks still focus on the traditional

retail banking model.

Point of sale (POS) is characteristic of the

group of consumer finance companies,

Consumer finance in Vietnam is considered to

be in the development stage and will grow

stronger in 2018 and in the next years.

Content is intentionally removed for demo purpose

Page 6: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

1.2 Banking sector situation

1.3 Non-banking sector situation

1.4 Major legal policies

1.5 Foreign interest in Vietnam market

Content

6

Page 7: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

7

GDP growth rate by quarter, 2015-2017

Source: VIRAC, GSO

%

Source: VIRAC, FIA

FDI capital, 2015-2017

USD billion

GDP growth rate has remained stable over the years.

Investment has also grown thanks to abundant FDI capital and credit growth.

Content is intentionally removed for demo purpose

Page 8: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

8

• In 2017, VND/USD exchange rate remained quite stable at around 22,400.

FX reserves has surged sharply since 2012

VND/USD exchange rate, 2013-2017

Source: VIRAC, SBV

Source: VIRAC, ADB, GSO

FX reserves, 2010 - 2017

USD million

Content is intentionally removed for demo purpose

Page 9: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Savings Holiday/Vacations New Clothes

New Technology Products Home Improvements Out of home EntertainmentPay Medical Insurance

Premiums

1. Business environment

1.1 Macroeconomic situation

9

How do Vietnamese consumers spend their spare cash, 2017

Source: VIRAC, Nielsen

Source: VIRAC, The Conference Board® , Nielsen

Consumer Confidence Index, 2014 - Q4/2017

Content is intentionally removed for demo purpose

Page 10: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

The average consumer price index in 2017 increased by 3.53% over the average in

2016.

1. Business environment

1.1 Macroeconomic situation

10

Source: VIRAC, GSO

Source: VIRAC, GSO

Monthly CPI fluctuation, 2014 - 2017

Market share of shopping channels in rural and urban areas by

value, 2016-2017

Urban Rural

Source: VIRAC, Kantar Worldpanel

Retail sales of goods, 2010-2017

Content is intentionally removed for demo purpose

Page 11: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, GSO

Increasing income and purchasing power:

Young population with high growth rate

1. Business environment

1.1 Macroeconomic situation

11

Source: VIRAC, Economist Intelligence Unit

USD billion

Total disposable income and household expenditures, 2010 – 2017e

Urbanization rate in Vietnam, 2004 - 2017

Content is intentionally removed for demo purpose

Page 12: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

1.2 Banking sector situation

1.3 Non-banking sector situation

1.4 Major legal policies

1.5 Foreign interest in Vietnam market

Content

12

Page 13: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, SBV

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

Lending rates, 2011 - 2017e

13

Credit growth, 2013 – 2017e

%

Source: VIRAC, GSO

Content is intentionally removed for demo purpose

Page 14: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, NFSC

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

Bad debt ratio of each bank group, 2010 - 2017

14

%

Source: VIRAC, SBV

Bad debt and bad debt ratio of financial institutions, 2013 – 2017e

VND billion

Content is intentionally removed for demo purpose

Page 15: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, Financial statements of banks

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

Source: VIRAC, NFSC

15

Bad debt ratio of some domestic banks, 2017VND billion

Contribution of bad debt settlements, 2017

Content is intentionally removed for demo purpose

Page 16: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

16

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

Content is intentionally removed for demo purpose

Page 17: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

17

In the coming time, in order to ensure the CAR standard of Basel II, capital

demand of credit institutions is very high, especially for state-owned

commercial banks.

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

Minimum capital adequacy ratio, 2012 – 2017e

Source: VIRAC, NFSC

Source: VIRAC, NFSC

Forecast of equity capital of 3 SOCBs according to Basel II,

2018 - 2020

Content is intentionally removed for demo purpose

Page 18: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Restructuring Banking System

Source: VIRAC

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

Period Buyer/Merger partySeller/Target

company

Restructuring

PlanResult

18

Content is intentionally removed for demo purpose

Page 19: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Restructuring Banking System (continued)

Source: VIRAC

1. Business environment

1.2 Banking sector situation – Restructuring banking system and bad debt situation

PeriodBuyer/Merger

party

Seller/Target

companyRestructuring Plan Result

19

Content is intentionally removed for demo purpose

Page 20: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

20

Source: VIRAC, NFSC

1. Business environment

1.2 Banking sector situation – Scale and business results

Some indicators of Vietnam financial system, 2017 Source: VIRAC, NFSC

Proportion of capital supply for the economy from the capital market

and the system of credit institutions, 2012-2017

• The average capital adequacy of the financial system in 2017 is higher than

the required minimum.

Content is intentionally removed for demo purpose

Capital adequacy of the financial system (%), 2017

Capital adequacy criteria

CAR (Credit institutions)

Available fund ratio

(Securities companies)

Payment solvency margin

(Insurance companies)

Profitability of the financial system (%), 2017

Financial system

Credit institutions

Securities companies and

Fund Management Company

Insurance companies

Page 21: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

21

Source: VIRAC, NFSC

1. Business environment

1.2 Banking sector situation – Scale and business results

Source: VIRAC, NFSC

Profitability of credit institutions system, 2012-2017

Results of business activities of credit institutions are positive, profit grew

sharply in 2017.

Source: VIRAC, NFSC

Net interest margin (NIM), 2012-2017Credit share by credit institutions, 2017

Content is intentionally removed for demo purpose

Page 22: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

1.2 Banking sector situation

1.3 Non-banking sector situation

1.4 Major legal policies

1.5 Foreign interest in Vietnam market

Content

22

Page 23: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.3 Non-banking sector situation

23

The divestment of state-owned finance companies is part of the restructuring of state-owned enterprises.

Foreign finance firms are increasingly expanding and asserting their status

Content is intentionally removed for demo purpose

Page 24: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, Financial statements of banks

1. Business environment

1.3 Non-banking sector situation

VND billion

Total assets of banks are not eligible to establish finance companies, 2016-2017

24

Content is intentionally removed for demo purpose

Page 25: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Date Acquired Buyer/Acquirer Method Status

Some finance company M&As of domestic banks

Source: VIRAC

1. Business environment

1.3 Non-banking sector situation

25

Content is intentionally removed for demo purpose

Page 26: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Date Acquired Buyer/Acquirer Method Status

Some finance company M&As of domestic banks

Source: VIRAC

1. Business environment

1.3 Non-banking sector situation

26

Content is intentionally removed for demo purpose

Page 27: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

1.2 Banking sector situation

1.3 Non-banking sector situation

1.4 Major legal policies

1.5 Foreign interest in Vietnam market

Content

27

Page 28: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

The Law on Credit Institutions was amended and supplemented by the National Assembly and took effect from January 1, 2011.

1. Business environment

1.4 Major legal policies – Legal framework

28

Content is intentionally removed for demo purpose

Page 29: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Decree No. 39/2014/ND-CP on the operation of finance companies and finance leasing companies

Source: VIRAC

1. Business environment

1.4 Major legal policies – Legal framework

29

Content is intentionally removed for demo purpose

Page 30: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Domestic Abroad

Procedures for granting licenses

Regulations on the financial ability of credit institutions when applying for establishment of finance companies

Source: VIRAC

1. Business environment

1.4 Major legal policies – Legal framework

Circular No. 30/2015/TT-NHNN on licensing, organization and operation of non-bank credit institutions.

30

Content is intentionally removed for demo purpose

Page 31: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.4 Major legal policies – Legal framework

Circular No. 39/2016/TT-NHNN

31

Content is intentionally removed for demo purpose

Page 32: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.4 Major legal policies – Legal framework

Circular No. 43/2016/TT-NHNN

32

Content is intentionally removed for demo purpose

Page 33: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.4 Major legal policies – Legal framework

33

Circular No. 19/2017/TT-NHNN

Short-term capital ratio for medium and long-term loans

2017 2018

Commercial Banks

Branch of foreign banks

Non-bank credit institutions

Cooperative Banks

Commercial Banks

Branch of foreign banks

Non-bank credit institutions

1/1/2018 1/1/2019

The roadmap to reduce the short-term capital ratio for medium and long-term loans under

Circular 06 and Circular 19

Circular 19Circular 06

Content is intentionally removed for demo purpose

Page 34: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.4 Major legal policies – Legal framework

34

Circular 21/2017

Content is intentionally removed for demo purpose

Page 35: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.4 Major legal policies – Legal framework

35

Document No. 563/NHNN-TTGSNH of the SBV

Content is intentionally removed for demo purpose

Page 36: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

1. Business environment

1.4 Major legal policies – Trade agreements

36

The Trans-Pacific Partnership (TPP) and TPP-11 after the US withdrawal, were

renamed the Comprehensive and Progressive Agreement for Trans-Pacific Partnership

(CPTPP).

Content is intentionally removed for demo purpose

Page 37: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.4 Major legal policies – Trade agreements

37

Opportunities:

Challenges:

Content is intentionally removed for demo purpose

Page 38: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.1 Macroeconomic situation

1.2 Banking sector situation

1.3 Non-banking sector situation

1.4 Major legal policies

1.5 Foreign interest in Vietnam market

Content

38

Page 39: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

1. Business environment

1.5 Foreign interest in Vietnam market

39

Foreign finance institutions are rushing to seek investment opportunities in banks, finance companies or obtaining licenses.

Content is intentionally removed for demo purpose

Page 40: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Method Characteristics

1

2

3

4

Source: VIRAC

1. Business environment

1.5 Foreign interest in Vietnam market

40

Content is intentionally removed for demo purpose

Page 41: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.1 Market Structure

2.2 Market size and growth

2.3 Rivals in the industry

2.4 Informal financial activities

Content

41

Page 42: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Definition of consumer loans is quite diverse

2. Consumer finance market overview

2.1 Market Structure

42

Content is intentionally removed for demo purpose

Page 43: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.1 Market Structure

2.2 Market size and growth

2.3 Rivals in the industry

2.4 Informal financial activities

Content

43

Page 44: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

VND billion

Source: VIRAC, SBV, NFSC

Total loan outstanding balance nationwide and consumer loan

outstanding balance, 2010 – 2017e

44

%Loans and investments to deposits, 2/2018

Source: VIRAC, NHNN

Content is intentionally removed for demo purpose

Page 45: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, NFSC

VND billion

2. Consumer finance market overview

2.2 Market size and growth

Consumer loan outstanding balance, 2012 – 2017e

45

Lending rates at banks, 2017

The growth rate of consumer loans increased rapidly thanks to the

support of a number of factors:

Content is intentionally removed for demo purpose

Page 46: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

The size of the financial system compared to the group of some ASEAN

countries, 2017e

Consumer lending has been growing hot in Vietnam, but only in the early stage compared to the world and the region.

2. Consumer finance market overview

2.2 Market size and growth

USD billion

Source: VIRAC, IMF, NFSC

Credit/GDP spreads in some countries, 2017e

46

Source: VIRAC, NFSC

Content is intentionally removed for demo purpose

Page 47: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Loans for construction, home repairs, home purchase and household appliances/furniture loans still accounts for a large proportion of consumer lending

in 2017, with total outstanding loans accounting for nearly 70% of total consumer loans.

Structure of outstanding balance for consumer lending

according to the use purpose, 2013 - 2017

Source: VIRAC, NFSC

2. Consumer finance market overview

2.2 Market size and growth

47

Content is intentionally removed for demo purpose

Page 48: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, NFSC

2. Consumer finance market overview

2.2 Market size and growth

Bad debt ratio in consumer lending, 2016 - 2017

48

Source: VIRAC, NFSC

Structure of consumer lending by credit institutions, 2016 - 2017

Content is intentionally removed for demo purpose

Page 49: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, NFSC

VND billion

2. Consumer finance market overview

2.2 Market size and growth

Source: VIRAC, NFSC

Outstanding balance of consumer lending of some finance companies, 2014 - 2017

49

Market share of consumer finance loans by groups of

finance companies, 2016 - 2017

Content is intentionally removed for demo purpose

Page 50: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

50

VND billion

Outstanding loans for home building, repairs and purchases,

2013 – 2017e

Source: VIRAC, NFSC

Source: VIRAC, MOC

Real estate inventory, 2017

Content is intentionally removed for demo purpose

Page 51: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

51

Source: VIRAC

Bank Rates (*) Max loans(**)Max payment

period (year)

The best home mortgage loan package of commercial banks, 2017

* First year interest rate

** The ratio of borrowing on assets

*** Per percentage of loan demand

Source: VIRAC, NFSC

Real estate credit structure according to capital demand, 2017

Content is intentionally removed for demo purpose

Page 52: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

52

Market share of consumer lending companies in motorbike and

durable consumer goods, 2017

Source: VIRAC

Basic products Others

Source: VIRAC, websites of finance companies

Product catalogue of finance companies

Content is intentionally removed for demo purpose

Page 53: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

Motorbike sales in Vietnam, 2013 - 2017

Source: VIRAC, VAMM

Pcs

53

Source: VIRAC, VAMM

Number of product lines of the top 5 motorcycle manufacturers in

Vietnam, 2017

The motorcycle market and consumer lending for vehicles, with 2-wheel vehicles in particular in Vietnam are very rich-potential:

Content is intentionally removed for demo purpose

Page 54: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

Car sales in Vietnam, 2006 - 2017

Thousand pcs

Car sales structure by business, 2017

Source: VIRAC, VAMASource: VIRAC, VAMA

54

Content is intentionally removed for demo purpose

Page 55: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

55

Top 10 best-selling cars in 2017

Source: VIRAC, VAMA

2. Consumer finance market overview

2.2 Market size and growth

Thousand pcs VND million

Content is intentionally removed for demo purpose

Page 56: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

56

2. Consumer finance market overview

2.2 Market size and growth

BankLending limit

(%/car value)

Period

(month) The first 6 months

The first 12

monthsRemaining period

Profile

approval time

VIB

Shinhanbank

TPBank

Techcombank

Vietcombank

Eximbank

BIDV

Vietinbank

VPBank

HSBC

OceanBank

Maritimebank

SHB

MBBank

ACB

Source: VIRAC

Car purchase interest through installments at some banks, 2018

Content is intentionally removed for demo purpose

Page 57: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

57

2. Consumer finance market overview

2.2 Market size and growth

Source: VIRAC, GfK

VND billion

Revenue of domestic electronics technology groups, 2017

Source: VIRAC, GfK

VND Trillion

Revenue and growth of electronics market in Vietnam, Q3/2014 –

Q4/2017

Content is intentionally removed for demo purpose

Page 58: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

Smartphone market share, 2017 Consumer electronics market share, 2017

• Collaboration programs between finance firms and consumer goods retailers have been on an upward trend in recent years.

Source: VIRAC, MGW's financial statements Source: VIRAC, MGW's financial statements

58

Content is intentionally removed for demo purpose

Page 59: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

59

Quantity and sales of using personal credit cards in

Vietnam, 2012-2017eVND Trillion Million cards

Source: VIRAC

Source: VIRAC, VNBA

Structure of issuing credit cards by groups of credit institutions, 2017e

Content is intentionally removed for demo purpose

Page 60: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.2 Market size and growth

60

Source: VIRAC

Structure of issuing credit cards by banks, 2017

Content is intentionally removed for demo purpose

Page 61: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.1 Market Structure

2.2 Market size and growth

2.3 Rivals in the industry

2.4 Informal financial activities

Content

61

Page 62: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Financial institution group Target market Business model Characteristics Disadvantages

Domestic banks

Foreign banks

Finance companies

Others

2. Consumer finance market overview

2.3 Rivals in the industry

Rivals in the industry

62

Content is intentionally removed for demo purpose

Page 63: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Domestic banks Foreign banks Finance companies Others

Product

Interest rate

Average loan value

Sales channel

Evaluation process

Debt collection and

repayment

2. Consumer finance market overview

2.3 Rivals in the industry

Rivals in the industry

63

Content is intentionally removed for demo purpose

Page 64: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.3 Rivals in the industry – Domestic Commercial Banks

64

Content is intentionally removed for demo purpose

Page 65: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.3 Rivals in the industry – Foreign banks

65

Content is intentionally removed for demo purpose

Page 66: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.3 Rivals in the industry – Finance companies

66

Content is intentionally removed for demo purpose

Page 67: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.1 Market Structure

2.2 Market size and growth

2.3 Rivals in the industry

2.4 Informal financial activities

Content

67

Page 68: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Vietnamese people are used to asking for financial support from their friends or relatives. In addition, pawn shops are a popular choice for low income

people, for those especially in rural areas.

2. Consumer finance market overview

2.4 Informal financial activities

68

Content is intentionally removed for demo purpose

Page 69: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

2. Consumer finance market overview

2.4 Informal financial activities

69

Content is intentionally removed for demo purpose

Page 70: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

3. Evaluation of consumer finance products

3.1 Product overview

3.2 Detailed product survey

3.3 Lending method

Content

70

Page 71: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Characteristics of loan products differ among groups of credit institutions

3. Evaluation of consumer finance products

3.1 Product overview

71

Content is intentionally removed for demo purpose

Page 72: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Mobile phones/electron

icsMotorcycle

Automobile loans

Appliances/Furniture purchases

Home purchases & home repairs

loansCash loans Credit card Overdraft Online loans

Concentrated Products available Not available/Ceased

Joint Stock Commercial Banks

Source: VIRAC

3. Evaluation of consumer finance products

3.1 Product overview

72

Content is intentionally removed for demo purpose

Page 73: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Mobile phones/electron

icsMotorcycle

Automobile loans

Appliances/Furniture purchases

Home purchases & home repairs

loansCash loans Credit card Overdraft Online loans

Mobile phones/electron

icsMotorcycle

Automobile loans

Appliances/Furniture purchases

Home purchases & home repairs

loansCash loans Credit card Overdraft Online loans

Concentrated Products available Not available/Ceased

State-owned Commercial Banks

Foreign Commercial Banks

Source: VIRAC

3. Evaluation of consumer finance products

3.1 Product overview

73

Content is intentionally removed for demo purpose

Page 74: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Mobile phones/electron

icsMotorcycle

Automobile loans

Appliances/Furniture purchases

Home purchases & home repairs

loansCash loans Credit card Overdraft Online loans

Concentrated Products available Not available/Ceased

Finance companies

Source: VIRAC

3. Evaluation of consumer finance products

3.1 Product overview

74

Content is intentionally removed for demo purpose

Page 75: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

3. Evaluation of consumer finance products

3.1 Product overview

3.2 Detailed product survey

3.3 Lending method

Content

75

Page 76: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

Joint Stock Commercial Banks State-owned Commercial Banks Foreign Commercial Banks

Interest rates on consumer loans of banking groups, Q1/2018

The lending rates of domestic banks are lower than that of foreign banks.

3. Evaluation of consumer finance products

3.2 Detailed product survey

76

Content is intentionally removed for demo purpose

Page 77: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

Big difference in interest rates

3. Evaluation of consumer finance products

3.2 Detailed product survey

77

Interest rates for consumer loans of finance companies, Q1/2018Content is intentionally removed for demo purpose

Page 78: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

3. Evaluation of consumer finance products

3.2 Detailed product survey

78

Content is intentionally removed for demo purpose

Page 79: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

3. Evaluation of consumer finance products

3.2 Detailed product survey

Source: VIRAC

79

The number of minimum loan applications required at credit institutions, 2018

Content is intentionally removed for demo purpose

Page 80: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

Unit: hours

80

Period of approving the dossiers of credit institutions, Q1/2018

Content is intentionally removed for demo purpose

Page 81: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

3. Evaluation of consumer finance products

3.2 Detailed product survey

Source: VIRAC

81

Network, 2018Provinces

Content is intentionally removed for demo purpose

Page 82: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Home purchase loans are mostly concentrated in banks.

Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks

Parameters

Age

Required documents

(almost the same among

banks)

Loan value

Interest rate

Loan maturity date

Payment method

Other terms

Appraisal time

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

82

Content is intentionally removed for demo purpose

Page 83: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Automobile loans products are mostly concentrated at banks.

Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks

Parameters

Age

Required documents

Loan value

Interest rate

Loan maturity date

Payment method

Other terms

Appraisal time

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

83

Content is intentionally removed for demo purpose

Page 84: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Credit card products

Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks Finance companies

Parameters

Required

documents

Limit/Loan

value

Interest rate

Lending

method

Minimum

wage

Other terms

Appraisal time

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

84

Content is intentionally removed for demo purpose

Page 85: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Consumer loans in money (in cash or via bank account) at the Banks.

Joint Stock Commercial Bank State-owned Commercial Bank Foreign banks

Parameters

Age

Required documents

Loan value

Interest rate

Loan maturity date

Minimum wage

Payment method

Other terms

Appraisal time

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

85

Content is intentionally removed for demo purpose

Page 86: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Electronics purchase loan products: phones, laptops, etc. Finance companies or some banks are often in association with electronics retail stores to

provide installment loans.

Parameters ASC Trading FE Credit HD Saison Home Credit Mirae Asset

Age

Required documents

Loan value

Interest rate

Loan maturity date

Payment method

Other terms

Appraisal time

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

86

Content is intentionally removed for demo purpose

Page 87: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Motorcycle purchase loans at points of sale of finance companies

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

87

Parameters

Age

Required documents

Loan value

Interest rate

Loan maturity date

Payment method

Other terms

Appraisal time

Content is intentionally removed for demo purpose

Page 88: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Cash loan product

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

88

Parameters

Region

Age

Required documents

Lending limit

Interest rate

Loan maturity date

Payment method

Other terms

Appraisal time

Content is intentionally removed for demo purpose

Page 89: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Parameters

Age

Required documents

Limit

Utilities

Loan maturity date

Payment method

Other terms

Appraisal time

Credit card product

Source: VIRAC

3. Evaluation of consumer finance products

3.2 Detailed product survey

89

Content is intentionally removed for demo purpose

Page 90: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

3. Evaluation of consumer finance products

3.1 Product overview

3.2 Detailed product survey

3.3 Lending method

Content

90

Page 91: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Lending methods of banks

3. Evaluation of consumer finance products

3.3 Lending method

Lending method of finance companies

91

Content is intentionally removed for demo purpose

Page 92: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns

4.2 Payment method

Content

92

Page 93: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

CompanyBranch/Co

unterCall Center POS

Post

OfficeStaff

Network system, 2017

Source: VIRAC

Banks and finance companies mainly use sales channels such as system of

branches/ counters/ post office, Call Center, POS, Staff and Online.

4. Business methods

4.1 Sales channels and marketing campaigns

93

Content is intentionally removed for demo purpose

Page 94: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns

94

Content is intentionally removed for demo purpose

Page 95: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns

95

Top 10 most prestigious commercial banks in Vietnam in 2018

Source: VIRAC, Vietnamreport.net

Source: VIRAC, Vietnamreport.net

The focus of the banks on the communication channels,

06/2017 - 05/2018

Content is intentionally removed for demo purpose

Page 96: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns – Marketing campaign

Domestic Joint

Stock

Commercial

Banks

Website Marketing Strategy Characteristics

Source: VIRAC

96

Content is intentionally removed for demo purpose

Page 97: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns – Marketing campaign

Domestic Joint

Stock

Commercial

Banks

Website Marketing Strategy Characteristics

Source: VIRAC

97

Content is intentionally removed for demo purpose

Page 98: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns – Marketing campaign

Foreign Joint Stock

Commercial BanksWebsite Marketing Strategy Characteristics

Source: VIRAC

98

Content is intentionally removed for demo purpose

Page 99: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns – Marketing campaign

Source: VIRAC

99

Finance

companiesWebsite Marketing Strategy Characteristics

Content is intentionally removed for demo purpose

Page 100: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.1 Sales channels and marketing campaigns

4.2 Payment method

Content

100

Page 101: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

4. Business methods

4.2 Payment method

Banking channel

Post

Office

POS/Bran

ch/ Agent

E-wallet

Store

Bank Transfer Smartlink ATM

Automatic

debt

collection

Paypoo Momo

Payment method, 2018

Source: VIRAC

101

Content is intentionally removed for demo purpose

Page 102: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

5. Company profile

5.1 Domestic Joint Stock Commercial Banks

5.2 Foreign Joint Stock Commercial Banks

5.3 Finance companies

5.4 Others

Content

102

Page 103: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, Financial statements of TCB

Source: VIRAC, Financial statements of TCB

5. Company profile

5.1 Domestic Joint Stock Commercial Banks - Techcombank

Total assets and total loans of Techcombank, 2008-2017

Structure of Techcombank's loan portfolio, 2017

103

VND billion

Content is intentionally removed for demo purpose

Page 104: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, Financial statements of ACB

Source: VIRAC, Financial statements of ACB

5. Company profile

5.1 Domestic Joint Stock Commercial Banks - ACB

VND billion

Total assets and total loans of ACB, 2008 - 2017

Loan portfolio structure of ACB, 2017

104

Content is intentionally removed for demo purpose

Page 105: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, Financial statements of VPB

Source: VIRAC, Financial statements of VPB

5. Company profile

5.1 Domestic Joint Stock Commercial Banks - VPBank

VND billion

Total assets và tổng cho vay của VPBank, 2010-2017

Loan portfolio structure of VPBank, 2017

105

Content is intentionally removed for demo purpose

Page 106: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC, Financial statements of EIB

Source: VIRAC, Financial statements of EIB

5. Company profile

5.1 Domestic Joint Stock Commercial Banks - Eximbank

VND billion

Total assets and total loans of Eximbank, 2008 - 2017

Loan portfolio structure of Eximbank, 2017

106

Content is intentionally removed for demo purpose

Page 107: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC , Financial statements of VIB

Source: VIRAC, Financial statements of VIB

5. Company profile

5.1 Domestic Joint Stock Commercial Banks - VIB

VND billion

Total assets and total loans of VIB, 2011 - 2017

Loan portfolio structure of VIB, 2017

107

Content is intentionally removed for demo purpose

Page 108: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

5. Company profile

5.1 Domestic Joint Stock Commercial Banks

5.2 Foreign Joint Stock Commercial Banks

5.3 Finance companies

5.4 Others

Content

108

Page 109: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Sector Quantity Outstanding partner

Retail partners of Shinhan Bank as of the end of 2017

(Partners with 0% interest installment plan)

Source: VIRAC

5. Company profile

5.2 Foreign Joint Stock Commercial Banks – Shinhan Bank

109

Source: VIRAC

Content is intentionally removed for demo purpose

Page 110: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

5. Company profile

5.2 Foreign Joint Stock Commercial Banks – Citi Bank

110

Content is intentionally removed for demo purpose

Page 111: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

5. Company profile

5.2 Foreign Joint Stock Commercial Banks - HSBC

111

Credit card and loan products of HSBC

Content is intentionally removed for demo purpose

Page 112: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

5. Company profile

5.2 Foreign Joint Stock Commercial Banks - HSBC

112

Installment payment

period/

Installment products

3 months 6 months 9 months 12 months 3 - 12 months

Affiliates pay 0% interest rate with HSBC credit card, 2017-2018

Content is intentionally removed for demo purpose

Page 113: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

5. Company profile

5.1 Domestic Joint Stock Commercial Banks

5.2 Foreign Joint Stock Commercial Banks

5.3 Finance companies

5.4 Others

Content

113

Page 114: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Company profile Product

Source: VIRAC

Some financial indicators Profit targets

5. Company profile

5.3 Finance companies – FE Credit

ROA, ROE of Fe Credit, 2011 - 2017

114

Source: VIRAC, VPBank

Product structure of Fe Credit, 2017

Content is intentionally removed for demo purpose

Indicator (VND

billion)2011 2012 2013 2014 2015 2016 2017

Total assets

Equity capital

Loans to customers

Interest income

Profit before tax

NPL

Page 115: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Company profile Product

Some financial indicators Profit targets

Source: VIRAC

5. Company profile

5.3 Finance companies – Home Credit

ROA, ROE of Home Credit, 2012 -2017

115

Indicator (VND

billion)2011 2012 2013 2014 2015 2016 2017

Total assets

Charter capital

Equity capital

Loans to

customers

Interest income

Profit before tax

NPL

Product structure of Home Credit, 2017

Content is intentionally removed for demo purpose

Page 116: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Company profile Product

Source: VIRAC

Some financial indicators Profit targets

5. Company profile

5.3 Finance companies – HD Saison

ROA, ROE of HD SAISON, 2011 -2017

116

Product structure of HD Saison, 2017

Content is intentionally removed for demo purpose

Indicator (VND

billion)2011 2012 2013 2014 2015 2016 2017

Total assets

Equity capital

Loans to customers

Interest income

Profit before tax

NPL

Page 117: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Company profile Product

Some financial indicators Profit targets

Source: VIRAC

5. Company profile

5.3 Finance companies – Prudential Finance

ROA, ROE of Prudential Finance, 2011 - 2017

117

Indicator (VND

billion)2012 2013 2014 2015 2016 2017

Total assets

Equity capital

Loans to customers

Interest income

Total costs

Profit before tax

NPL

Product structure of Prudential Finance, 2017

Content is intentionally removed for demo purpose

Page 118: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Source: VIRAC

Some financial indicators Profit targets

5. Company profile

5.3 Finance companies – Toyota Financial

Company profile Product

118

ROA, ROE of Toyota Financial, 2013 -2017

Content is intentionally removed for demo purpose

Indicator (VND billion) 2013 2014 2015 2016 2017

Total assets

Loans to customers

Equity capital

Interest income

Interest expenses and

equivalents

Profit after tax

Credit loss provision ratio

Page 119: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Indicator (VND

billion)2011 2012 2013 2014 2015 2016 2017

Total assets

Charter capital

Equity capital

Loans to customers

Interest income

Profit before tax

NPL

Source: VIRAC

Some financial indicators Profit targets

5. Company profile

5.3 Finance companies – JACCS Vietnam

Company profile Product

ROA, ROE of JACCS Vietnam, 2011 -2017

119

Content is intentionally removed for demo purpose

Page 120: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Company profile Product

5. Company profile

5.3 Finance companies - Mirae Asset

120

Content is intentionally removed for demo purpose

Page 121: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

5. Company profile

5.1 Domestic Joint Stock Commercial Banks

5.2 Foreign Joint Stock Commercial Banks

5.3 Finance companies

5.4 Others

Content

121

Page 122: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Company profile Organization of the operation

ACS Vietnam Trading Company mainly focuses on consumer credit for the purpose of purchasing durable goods and buying motorcycles.

ACS Trading Profile

Source: VIRAC

5. Company profile

5.4 Others – ACS Trading Vietnam

122

Content is intentionally removed for demo purpose

Page 123: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

5. Company profile

5.4 Others – MobiVi

123

Content is intentionally removed for demo purpose

Page 124: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Account held Products

Cash advance Installment loans

Outstanding products of Mobivi

Source: VIRAC

5. Company profile

5.4 Others – MobiVi

124

Content is intentionally removed for demo purpose

Page 125: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.1 Key growth drivers

6.2 Development trends

6.3 Challenges

Content

125

Page 126: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

As the economy develops steadily, the unemployment rate decreases, the income of workers increases, combined with the high concentration of young

population in urban areas, will stimulate demand for purchase and consumption. This will be a favorable condition for consumer loans.

6. Market potentials and challenges

6.1 Key growth drivers

126

Total population and age structure of labor force,

2010-2017

Source: VIRAC, GSO

Million people

Vietnam's population has grown rapidly over the last few decades.

Content is intentionally removed for demo purpose

Page 127: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Opportunity to develop consumer finance

6. Market potentials and challenges

6.1 Key growth drivers

The popularity of mobile products and the internet

127

Content is intentionally removed for demo purpose

Page 128: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.1 Key growth drivers

128

A large part of Vietnamese people are gradually becoming accustomed to using banking services. In addition, the infrastructure of the banking system

has been increasingly meeting the needs of customers. Consumer finance companies may target this group of customers.

Content is intentionally removed for demo purpose

Page 129: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Leading retailers in Vietnam, 2016-2017

Rank Brand Company

Number

of stores

2017

Revenue

2016

Revenue

2017

Revenue

growth

1

2

3

4

5

6

7

8

9

10

Source: VIRAC, Retail Asia Publishing, Financial

statements of companies

6. Market potentials and challenges

6.1 Key growth drivers

129

Unit: VND billion

The retailing systems and consumer finance sector are promoting and

supporting each other.

Content is intentionally removed for demo purpose

Page 130: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.1 Key growth drivers

130

Trends in retail market in Vietnam, 2017

Content is intentionally removed for demo purpose

Page 131: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.1 Key growth drivers

6.2 Development trends

6.3 Challenges

Content

131

Page 132: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.2 Development trends

132

Content is intentionally removed for demo purpose

Page 133: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.2 Development trends

133

Fintech's market dominance

Source: VIRAC, SBV

Economic cooperation model of Fintech companies in Vietnam, 2017

Content is intentionally removed for demo purpose

Page 134: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

• Online installment loans

6. Market potentials and challenges

6.2 Development trends

In Vietnam there are three models of Fintech loans: (1) online installment loans,

(2) online mortgage loans, (3) peer to peer loans (P2P)

Online Installment Loan Process

Content is intentionally removed for demo purpose

Page 135: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

6. Market potentials and challenges

6.2 Development trends

Fintech companies with purchase installment loan product

Mobivi Fe Credit

Year of

foundation

Major investors

Scale/Network

Main products

Fintech

products

Fintech

products

supported by

Installment

loans

Partners

Strategy/

Development

target

Content is intentionally removed for demo purpose

Page 136: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

• Online mortgage loans

6. Market potentials and challenges

6.2 Development trends

This model of online mortgage loans in Vietnam is being used by Tima, Mosa, Avay, etc.

Content is intentionally removed for demo purpose

Page 137: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

6. Market potentials and challenges

6.2 Development trends

Fintech companies with Online mortgage loan product

Year of foundation

Investor

Scale/Network

Website

Product

Form

Technology

Loan procedures

Age

Dossier appraisal period

Interest rate/Fee

Partner

Content is intentionally removed for demo purpose

Page 138: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

• P2P loans

6. Market potentials and challenges

6.2 Development trends

Content is intentionally removed for demo purpose

Page 139: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

Advantages:

6. Market potentials and challenges

6.2 Development trends

Content is intentionally removed for demo purpose

Page 140: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

Risks:

6. Market potentials and challenges

6.2 Development trends

Content is intentionally removed for demo purpose

Page 141: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

103

6. Market potentials and challenges

6.2 Development trends

Fintech companies with P2P loan products

Content is intentionally removed for demo purpose

Page 142: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

145

6. Market potentials and challenges

6.2 Development trends

P2P lending model of Tima

Operation model of Tima

Content is intentionally removed for demo purpose

Page 143: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.2 Development trends

143

Content is intentionally removed for demo purpose

Page 144: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

6. Market potentials and challenges

6.1 Key growth drivers

6.2 Development trends

6.3 Challenges

Content

144

Page 145: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Legal framework

Development trend of finance companies increases competition in the industry

6. Market potentials and challenges

6.3 Challenges

145

Habit of consumer loans and payment of Vietnamese people

Content is intentionally removed for demo purpose

Page 146: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Bad debt risks and debt recovery

6. Market potentials and challenges

6.3 Challenges

146

Sales channels

Content is intentionally removed for demo purpose

Page 147: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Retailing is concentrated in urban areas and still not focused on rural

areas

Barriers to entry

6. Market potentials and challenges

6.3 Challenges

147

Products are not diversified

Verification of customer information

Content is intentionally removed for demo purpose

Page 148: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Appendix

Content

148

Page 149: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

No. Bank Acronym Address License no.Chartere

d Capital

Total assets Loans to customersProvision for loans

to customers

2017 2016 2017 2016 2017 2016

State-owed Commercial Bank

1

2

3

4

5

6

7

Appendix

List of commercial banks

149

Unit: VND billionList of commercial banks

Content is intentionally removed for demo purpose

Page 150: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Appendix

List of commercial banks

No. Bank Acronym Address License no.Chartered

Capital

Total assets Loans to customers

Provision for

loans to

customers

2017 2016 2017 2016 2017 2016

Joint Stock Commercial Bank

1

2

3

4

5

6

7

8

9

10

11

12

13

14

150

Content is intentionally removed for demo purpose

Page 151: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Appendix

List of commercial banks

151

No. BankAcrony

mAddress License no.

Chartere

d Capital

Total assetsLoans to

customers

Provision for

loans to

customers

2017 2016 2017 2016 2017 2016

Joint Stock Commercial Bank (continued)

15

16

17

18

19

20

21

22

23

24

25

26

27

28

Content is intentionally removed for demo purpose

Page 152: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

No. Bank name Acronym Address License no.

Chartere

d

Capital

Total assetsLoans to

customers

Provision for

loans to

customers

2017 2016 2017 2016 2017 2016

100% Foreign-owned Bank

1

2

3

4

5

6

7

8

9

Appendix

List of commercial banks

152

Content is intentionally removed for demo purpose

Page 153: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

List of finance companies active in the market (as of 12/31/2017)

Appendix

List of finance companies

Unit: VND billion

153

No. Company name Address License no.Chartered

Capital

1

2

3

4

5

6

7

8

Content is intentionally removed for demo purpose

Page 154: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

No. Company name Address License no.Chartered

Capital

9

10

11

12

13

14

15

16

Appendix

List of finance companies

154

Content is intentionally removed for demo purpose

Page 155: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

REPORT DISCLAIMER

155

Report disclaimer

This document has been prepared in good faith on the basis of information available at the date of publication without any independent verification. VIRAC has

produced this report for private circulation to professional clients only. All information and statistical data herein have been obtained from sources we believe to

be reliable and made to ensure the accuracy of the contents of the pages of the report at the time of preparation. Such information has not been independently

verified and VIRAC makes no representation or warranty, whether express or implied, of any kind with respect to the document and its contents, information and

materials. The content found in this report is proprietary to VIRAC and is provided solely for your personal and non-commercial use. You agree that you will not

use this report for any purpose that is unlawful and that you will not reproduce the report or redistribute it outside your organization, or place it on a website for

public access without the express written permission of VIRAC.

SHOULD YOU NEED ANY ASSISTANCE, PLEASE CONTACT US:

VIETNAM INDUSTRY RESEARCH AND CONSULTANCY (VIRAC JSC.,)

6th Floor, Anh Minh Building, 36 Hoang Cau, O Cho Dua, Dong Da, Hanoi, Vietnam

Website: http://virac.com.vn/

Email: [email protected] | Tel: +84 463289520

Page 156: CONSUMER FINANCE REPORT 2018 - VIRAC · Company profile 102 1.4 Major legal policies 27 5.1 Domestic Joint Stock Commercial Banks 103 1.5 Foreign interest in Vietnam market 38 5.2

Thank you !