consumer behavior consumer behavior research consumer behavior research
TRANSCRIPT
Consumer BehaviorConsumer BehaviorConsumer behavior research
Consumer Behavior Consumer Behavior
ResearchResearch
Consumer BehaviorConsumer BehaviorConsumer behavior research
Outline• Domains of research• Substantive domain• Conceptual domain• Methodological domain
– Correlational research– Experimental research– Internal vs. external validity
Consumer BehaviorConsumer BehaviorConsumer behavior research
The three domains of research(Brinberg and McGrath)
Conceptualdomain
Substantivedomain
Methodo-logical domain
Consumer BehaviorConsumer BehaviorConsumer behavior research
The substantive and conceptual domains
• Substantive domain: – the real-world problem that is the focus of the
research;
• Conceptual domain: – the theoretical representation of the real-world
problem;– usually stated as propositions or hypotheses
expressing relationships between theoretical constructs;
Consumer BehaviorConsumer BehaviorConsumer behavior research
Expertise, source attractiveness, message quality and attitude change
Consumer BehaviorConsumer BehaviorConsumer behavior research
The methodological domain• the approach taken to investigate the real-world
problem;• theoretical constructs are tied to manipulated or
measured observed variables via correspondence rules;
• the validity of theoretical propositions is inferred from associations between observed variables;
• two types of research:– correlational research– experimental research
Consumer BehaviorConsumer BehaviorConsumer behavior research
Expertise, source attractiveness, message quality and attitude change
Consumer BehaviorConsumer BehaviorConsumer behavior research
Types of research• correlational research: the variables of interest
are measured and the existence and possibly strength of the relationship between them is assessed by various methods (e.g., by computing a correlation);
• experimental research: preferred research strategy for testing causal hypotheses because of two features:– experimental control of extraneous variables– experimental manipulation of the variable(s) of
interest
Consumer BehaviorConsumer BehaviorConsumer behavior research
Experimental effects• main effect:
a main effect is the effect of an independent variable on the dependent variable when the effect of other independent variables is ignored (i.e., averaged over);
• interaction effect:an interaction effect is present if the effect of an independent variable on the dependent variable depends on the level of (an)other independent variable(s);
Consumer BehaviorConsumer BehaviorConsumer behavior research
Interpreting the results of experiments
47.647.6
45.645.6
68.368.3
66.266.2
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attractiveattractivesourcesource
persuasionpersuasion
expertexpertsourcesource
no argumentsno argumentspresentedpresented
argumentsargumentspresentedpresented
Consumer BehaviorConsumer BehaviorConsumer behavior research
Interpreting the results of experiments
58.458.4
45.645.6
81.381.3
66.266.2
no argumentsno argumentspresentedpresented
argumentsargumentspresentedpresented
attractiveattractivesourcesource
expertexpertsourcesource
persuasionpersuasion
no argumentsno argumentspresentedpresented
argumentsargumentspresentedpresented
Consumer BehaviorConsumer BehaviorConsumer behavior research
Interpreting the results of experiments
45.645.6
58.458.4
81.381.3
66.266.2
no argumentsno argumentspresentedpresented
argumentsargumentspresentedpresented
attractiveattractivesourcesource
expertexpertsourcesource
persuasionpersuasion
no argumentsno argumentspresentedpresented
argumentsargumentspresentedpresented
Consumer BehaviorConsumer BehaviorConsumer behavior research
Internal vs. external validity• internal validity: question of whether there is a
relationship between the observed and/or manipulated variables and whether there is a causal relationship between the variables in the form in which they were manipulated and/or measured;
• external validity: question of whether generaliza-tions can be drawn about higher-order constructs from research operations and whether observed relationships can be generalized to and across populations of persons, settings, and times;