consumer behavior consumer behavior research consumer behavior research

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Consumer Behavior Consumer Behavior Consumer behavior research Consumer Behavior Consumer Behavior Research Research

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Page 1: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Consumer Behavior Consumer Behavior

ResearchResearch

Page 2: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Outline• Domains of research• Substantive domain• Conceptual domain• Methodological domain

– Correlational research– Experimental research– Internal vs. external validity

Page 3: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

The three domains of research(Brinberg and McGrath)

Conceptualdomain

Substantivedomain

Methodo-logical domain

Page 4: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

The substantive and conceptual domains

• Substantive domain: – the real-world problem that is the focus of the

research;

• Conceptual domain: – the theoretical representation of the real-world

problem;– usually stated as propositions or hypotheses

expressing relationships between theoretical constructs;

Page 5: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Expertise, source attractiveness, message quality and attitude change

Page 6: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

The methodological domain• the approach taken to investigate the real-world

problem;• theoretical constructs are tied to manipulated or

measured observed variables via correspondence rules;

• the validity of theoretical propositions is inferred from associations between observed variables;

• two types of research:– correlational research– experimental research

Page 7: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Expertise, source attractiveness, message quality and attitude change

Page 8: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Types of research• correlational research: the variables of interest

are measured and the existence and possibly strength of the relationship between them is assessed by various methods (e.g., by computing a correlation);

• experimental research: preferred research strategy for testing causal hypotheses because of two features:– experimental control of extraneous variables– experimental manipulation of the variable(s) of

interest

Page 9: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Experimental effects• main effect:

a main effect is the effect of an independent variable on the dependent variable when the effect of other independent variables is ignored (i.e., averaged over);

• interaction effect:an interaction effect is present if the effect of an independent variable on the dependent variable depends on the level of (an)other independent variable(s);

Page 10: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Interpreting the results of experiments

47.647.6

45.645.6

68.368.3

66.266.2

no argumentsno argumentspresentedpresented

argumentsargumentspresentedpresented

attractiveattractivesourcesource

persuasionpersuasion

expertexpertsourcesource

no argumentsno argumentspresentedpresented

argumentsargumentspresentedpresented

Page 11: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Interpreting the results of experiments

58.458.4

45.645.6

81.381.3

66.266.2

no argumentsno argumentspresentedpresented

argumentsargumentspresentedpresented

attractiveattractivesourcesource

expertexpertsourcesource

persuasionpersuasion

no argumentsno argumentspresentedpresented

argumentsargumentspresentedpresented

Page 12: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Interpreting the results of experiments

45.645.6

58.458.4

81.381.3

66.266.2

no argumentsno argumentspresentedpresented

argumentsargumentspresentedpresented

attractiveattractivesourcesource

expertexpertsourcesource

persuasionpersuasion

no argumentsno argumentspresentedpresented

argumentsargumentspresentedpresented

Page 13: Consumer Behavior Consumer behavior research Consumer Behavior Research

Consumer BehaviorConsumer BehaviorConsumer behavior research

Internal vs. external validity• internal validity: question of whether there is a

relationship between the observed and/or manipulated variables and whether there is a causal relationship between the variables in the form in which they were manipulated and/or measured;

• external validity: question of whether generaliza-tions can be drawn about higher-order constructs from research operations and whether observed relationships can be generalized to and across populations of persons, settings, and times;