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Page 1: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

Consulting Capability Statement

PKF Consulting Services LLP

Page 2: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP

• PKF Consulting Services has been established as a dedicated Consulting and Advisory services organization

affiliated to PKF Sridhar and Santhanam LLP, a network firm of PKF International and with an established presence

in India of close to 4 decades.

• With an objective to enrich the current advisory and consulting services portfolio and to cater to the diverse

requirements of the clients, PKF Consulting has been formed and is being led by a set of marquee Partners each

with an average experience of more than 20 years in Consulting / Advisory / Solution Design and Delivery. Partners

have rich Industry / past Big 4 experience. To start with, the senior management team is being assisted by a team of

20+ seasoned professionals in the areas of technology and risk consulting with working experiences in the domains

of Banking / IT services / Financial Services / Hospitality / Pharma and Manufacturing.

• PKF Consulting’s vision is to be a leading player in the Technology, Process and Risk Consulting space and be a

Consultant of choice and a trusted advisor to its clients.

• PKF Consulting as a member firm of PKF International inherits the cumulative knowledge and experience from its

global thought leadership and network of firms while also providing its clients the connect and reach to markets in

150+ countries across the globe.

About Us – PKF Consulting Services LLP

2

Page 3: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 3

Global Expertise, Local Reach

… to ensure consistent service and uniform audit approach globally

NORTH AMERICA

PKF International has 41

member firms in US and

Canada

EUROPE

PKF International has member

firms in every EU country, the key

emerging markets in Eastern and

Central Europe, and in some of

the Central Asian republics.

AMERICAS

PKF is represented in

Mexico, all the Latin

American countries and

throughout the Caribbean

MIDDLE EAST

PKF has a

comprehensive

representation across the

Middle East – from the

Mediterranean states to

the GCC states in the

Gulf.

ASIA PACIFIC

PKF members cover the

region from the Indian

sub-continent and South

East Asia mainland to

Oceania, Hong Kong and

China.

AFRICA

Our members extend from North

Africa down through East Africa,

across English and French

speaking West Africa and

throughout Southern Africa.

440 locations in 150 countries with 20,000 employees including 2,600 partners …

Page 4: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP

Associate / Network Firms

4

A Global Network of Independent Accounting Firms, Among top

10 firms providing local expertise in accounting and business

advisory services with aggregate fee income of $2.6 Billion per

annum.

We are Exclusive Member in India.

Established in 1978, PKF Sridhar & Santhanam LLP firm of

Chartered Accountants, carries the legacy of vast experience

and varied exposure in the industry.

PKF SRIDHAR &

SANTHANAM LLP

PKF ProservA leading Business Process Outsourcing service organization

with 100+ staff providing services in the areas of mutual funds

and financial accounting.

Page 5: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP

IT

Specialists

5

PKF Consulting - Our Team

Functional & Technical

Experts

• 3 Dedicated Partners

• Dedicated team of over 20 professionals

across India

• Dedicated Risk, IT & Technology

Professionals

• Mix of professionals from various

disciplines – bankers, engineers,

accountants, network specialists,

software professionals etc

• Over 10 Certified Professionals (CISA,

CISSP, CEH, BS7799, ISO 27001 etc)

CISA, CISSP,

CEH,

BS7799,

ISO27001

Chartered Accountants,

Bankers, MBAs,

Engineers

Page 6: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 6

Service Offerings

Below mentioned are the services bouquet of PKF Consulting Services LLP:

Business

Intelligence

Cyber

Security

1

9

GRC

Consulting &

Technology

2

SoX and IFC

assessments

5

Robotics

Process

Automation

10

Process and

Risk

Consulting

3

GST

6

Sustainability

(Carbon Trust)

11

ERP &

Applications

Advisory

4

IT

Implementation

Support

7

IT Strategy

8

Change

management

12

Page 7: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 7

Service Offerings – Cyber Security

Cyber

Security

1

The speed with which cyber security risks evolve is as staggering as the magnitude of the liability

associated with attack, especially for companies in the BFSI segment. From simple phishing scams

to complex data security breaches, losses can be devastating in confidential, proprietary and

customer information as well as in public trust and corporate image. The days when companies felt

safe with passwords and firewalls alone are long gone. Today, thorough protection demands a

holistic, comprehensive, integrated control system for managing risk.

Our teams possess strong foundations in all aspects of information technology and cybersecurity –

several are designated “ethical hackers.” They stay abreast of existing and potential threats and

serve as a single point of contact for all interactions, providing you with heightened service and cost

efficiencies.

Our Cyber Security Services include:-

• IT Governance Development and Business Strategic Alignment

• IT Risk Management Design and Implementations

• Disaster Recovery and Business Continuity Plan Development & Reviews

• Incident Response Plan Development and Reviews

• Forensic Data Acquisition and Analysis:

– Server/PC/Laptop/Cloud/Mobile Devices

• Cyber Security Risk and Vulnerability Assessments

• Network and Web Application Penetration Testing

• Web Application code review

• Malware Analysis

• IT Policy and Procedure Development / ISO 27001 reviews & certification assistance

• Technical Infrastructure Review of the Operating systems, Databases and Network devices

• IT General Controls Review covering Physical & Environmental Security, Application security etc.

• PCI-DSS Self-Assessment Questionnaire Gap Analysis

Page 8: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 8

Service Offerings – GRC Consulting & Technology

Major trends of the last decade such as globalization and radical shifts in business models have

escalated the need for business agility while simultaneously posing roadblocks. The impacts of these

trends have triggered ripple effects from a Governance, Risk and Compliance perspective. The

problem is that most businesses today are taking a narrow approach to managing GRC, leaving

them slow to respond, driving up costs, and leaving them to unexpected and potentially harmful

business risk.

To address these requirements, forward thinking organizations are taking a broader more integrated

approach to managing interrelated strategic planning activities and business risks. Essentially this

approach is an evolution towards an integrated program of GRC management and away from the

current fire-drill method of channelling scarce resources and management attention to address

specific regulatory mandates independently.

In reality, governance, risk and compliance are interdependent and must be managed holistically in

an integrated approach. Ideally all applications should operate using a single shared GRC data

repository that provides complete visibility across the organization and automates manual tasks.

PKF can work with you to offer comprehensive solutions to address the GRC requirements from

both established and leading vendors (SAP, Oracle etc) as well as bespoke solutions, as follows:-

• GRC Access Controls Implementation

• GRC Process Controls Implementation

• GRC Risk Management Implementation

• Reviews of implemented GRC solutions to assess alignment with business requirements

• Continuous Control Monitoring Solution (Bespoke)

GRC

Consulting &

Technology

2

Page 9: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 9

Service Offerings – Process & Risk Consulting

Enterprises are facing increased challenges for business leadership to succeed in the face of

market dynamics, competition and increasing regulatory burdens. Today, risk management is a

leadership instrument which is a global necessity in governing an enterprise. All over the world,

companies are increasingly required to report not only financial numbers but also on how they

monitor changes in market conditions and related risks and opportunities, and how they are

dealing with them (including the provision of indicators on their stability) in order to obtain market

credibility. Application of risk management techniques such as Enterprise Risk Management

(ERM) identifies risks, and opportunities helping to align and focus limited company resources on

core objectives.

ERM provides management with enhanced capabilities to align risk appetite and strategy, link

growth, risk and return, minimize operational surprises and losses, identify and manage cross-

enterprise risks, and rationalize capital. Managing risk more successfully will enable an

organization to achieve its performance and profitability targets, prevent the loss of resources,

and ensure effective reporting and compliance.

PKF can help organizations to establish the policies, structure, processes, capabilities, tools and

techniques necessary to effectively manage risk. Our specific services include:-

• Assist organizations in designing and implementing an Enterprise Risk Management program

• Risk Assessments to identify and assess an organization’s strategic, operational, financial and

compliance risks

• Assess the current risk management framework and capabilities of the organization, analyse

gaps and recommend improvements

• Automating risk identification, assessment and monitoring and reporting across the

organization

• Risk Profiling assessments for senior management and the Board

• ERM training and awareness programs

• Third party vendor risk management reviews including vendor site reviews

Process and

Risk

Consulting

3

Page 10: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 10

Service Offerings – Process & Risk Consulting (contd.)

Business Processes form one of the key levers in implementing the business strategy. It forms

the core that governs “how things work” in an organization. Process are often cross functional

which means they span departmental boundaries and in its good practice format should typically

subscribe to three key elements – time, cost and quality. While in some cases, processes in an

organization typically evolve over time out of ways of working, in several other cases, changes in

business conditions due to market practices, company culture and even technology require an

organization to adopt “shortcuts or workarounds” that affect one or more of the key elements of

time, cost and quality leading to processes becoming cluttered, inefficient and stale.

It therefore becomes imperative that organizations either as part of reviews initiated due to

internal or external events or due to changes imposed due to regulation and/or technology

adoption, explore options to reconsider its current way of working to improve its process

performance. In addition to the traditional focus on time, cost and quality, facets to consider may

include quality and consistency of data used in the process, reducing the risks within the process,

among others.

PKF can assist organizations to help in process standardization and process improvement

through the following service offerings:-

• Create Standard Operating Procedures (SoP) to achieve consistency and standardization in

the way people and systems work

• Process Analysis and Process improvement engagement to improve process cycle time,

efficiency (productivity & cost), control and flexibility.

• IT enabled process improvement studies aimed at optimizing process performance through

adoption of IT solution.

• Process Control studies to identify and optimize process control points

Process and

Risk

Consulting

3

Page 11: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 11

Service Offerings – ERP & Applications Advisory

ERP &

Applications

Advisory

4

Many companies often run mission-critical ERP / Core systems without implementing

appropriate security and controls because they assume proper controls were established during

the initial implementation. The danger in this assumption is that a controls focus and skill set is

frequently absent from a systems integrator’s toolkit. Only after a failed audit or an experience

of fraud within the organization do many decision-makers recognize that security and controls

are essential components of an ERP implementation. Similarly, for enterprises that have been

using the ERP/Core systems over a period of time, the security and controls posture slowly

decays due to build up of often excessive access, configuration changes that could often have

consequential impacts on other areas of configuration diluting controls or that simply data

quality and consistency is compromised.

PKF has developed an array of tools and accelerators to leverage the experience of our

professionals and help accelerate the design and implementation of security and controls for

these ERP / Core projects. Additionally, for companies experiencing the high cost of ineffective

security, we assess and redesign the security and controls in these applications. The following

service offerings will assist you in achieving the desired level of security, controls and benefits

before, during and after an ERP / Core implementation

• ERP / Core Application Controls assessment to assess functional controls

• ERP Effectiveness assessment to assess whether ERP is being optimally utilized

• Segregation of Duties (SoD) assessments to determine conflicting and sensitive access

• ERP Roles Redesign / Remediation services to redesign / delayer access

• Data Quality assessments to assess data quality and consistency

• Data migration audit

Page 12: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 12

Service Offerings – SoX and IFC Assessments

Need for robust internal controls within an organization is just no more a good practice, it is the

law!. While for those entities based or registered in the US or any of their subsidiaries abroad, the

Sarbanes Oxley Act of 2002 (SoX) has been the defining moment that required reporting and

certification of internal controls both by the management and the auditors. Similar legislation as

applicable today in the Indian context is the Reporting on Internal Financial Controls (IFC) as

mandated by the Companies Act 2013.

Both the above discussed legislations when mandated for a given organization requires periodic

reporting on the state of internal controls by the management and the auditor. The scope of

reporting typically included coverage on operational, financial and compliance aspects including

those controls that are embedded in an IT environment, which is most typically the case.

PKF Consulting assists clients to manage the complexity of identifying and documenting the IT

controls including periodic testing and reporting on the same under the SoX and IFC regulations

respectively, as may be applicable. Typical scope of work included the following:-

• Risk Assessment and Scoping

• Documentation of internal controls including gap assessment

• Testing of internal controls to assess operating effectiveness

• Controls rationalization to optimize controls and reduce costs and efforts

SoX and IFC

assessments

5

Page 13: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 13

Service Offerings - GST

“Goods and Service Tax (GST) is a comprehensive tax levy on manufacture, sale and consumption of

goods and service at a national level. GST is a tax on goods and services with value addition at each

stage having comprehensive and continuous chain of set-of benefits from the producer’s/ service

provider’s point up to the retailer’s level where only the final consumer should bear the tax.”

The GST regime integrates its stakeholders like never before. Considering that the GST platform is

entirely technology based, it requires information across vendors, buyers, GST facilitators (GSP, ASP)

and tax authorities to be seamlessly harmonised and integrated. From a GST Registrant perspective

especially those organisations that have an encompassing enterprise transaction processing solutions

such as ERPs. The eco-system in order to remain seamless and integrated would require of a GST

processing wrapper to envelope the organisation’s systems and transaction and interface it with the

other stakeholders namely buyers, sellers and GSTN.

PKFs service offering encompasses the entire lifecycle from assisting clients in GST impact

assessment to helping clients implement and adopt GST functionality or for those clients who believe

that the compliance is better managed by an experienced service provider, managed compliance

services. The following are PKFs service offerings in the GST space.

• GST Assessment and Impact Study

• GST Compliance Support Services

• GST IT Enablement

• Managed GST Compliance Services

Each of the above offerings are explained on the following page

GST

6

Page 14: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 14

Service Offerings – GST (contd..)

GST Assessment & Impact

Study

GST Compliance Support

GST IT Enablement

Managed GST Compliance

Services

Our team of tax experts can perform a complete range of analysis and review of GST on business

processes; advise on matters impacting taxation and assist you to carry out activities in compliance with

GST requirements such as registration, reporting, uploading of invoices, input credits, vendor

management and advising on transition provisions.

PKF with its team of experts can help you in validating monthly output liability of GST and claim of input

tax credit, review and verify periodical GST returns, advise the amount of tax payable on timely basis

and filing of returns on period intervals to insure effective compliance are instilled and maintained.

Our IT professional help you in making your systems GST ready by upgrading, reviewing, training and

going live through our sophisticated , systematic and tailored approach. The range of our professional

services in this space are as follows:

GST IT / ERP upgrade services

IT system change assessment

GSTASP implementation services

Checkpoint review

Post-implementation review

Master data collation framework & assistance

Managed GST compliance services by PKF obviates the need for the organisation to deploy its own

personnel, adopt and implement a resource crunching ASP & GSP of its own while ensuring timely

compliance as the various required returns under GST are maintained and submitted by PKF as the

managed GST compliance service provider.

Page 15: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 15

Service Offerings – IT Implementation Support

IT

Implementation

Support

7IT Implementation projects especially those at the enterprise level involve significant and complex

changes to the way business work and they are typically undertaken to deliver strategic and

operational business benefits. They are linked to business goals, and benefits are counted upon to

directly contribute to increased revenues or reduced costs. With such high stakes, senior

management has a vital interest in project success. Correspondingly, success measurement has

extended beyond the traditional on-time, on-budget, on-specification metrics.

Project success today is measured against the delivery of anticipated benefits, engagement of

stakeholders and organizational acceptance. This expanded definition of success, combined with

senior management’s desire for oversight, brings new dimensions to the infrastructure needed to

support effective project management and places high value on independent support and/or

assurance that project investments are on track to yield intended results

PKF assists client in achieving project success through the following service offerings:-

• IT Program management (Program / Project management services)

• Checkpoint reviews (Staged review upon achievement of given milestone)

• UAT assistance (independent product functionality testing)

• Package Selection / Bid management support

Page 16: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 16

Service Offerings – IT Strategy

Strategy is concerned with setting the overall directions for the business and IT, including goals,

guidelines and standards to be adopted. IT Strategy is the forward looking guiding discipline that

describes how IT will be organized, governed, prioritized, and measured to support the business.

In a client engagement, we seek to guide each of their overall business goals / strategies such as

increasing customer retention, by (a) defining applicable standards, e.g. reporting standards, (b)

examining the required business / technology changes (c) identifying how these fit into a number of

discrete projects, e.g. building a DW / BI, and (d) understanding how each project will be supported

by a variety of systems solutions, including information / data, applications functions, hardware

platforms, networks, security, and so on

IT Strategy aims to find and deal with a clients’ business or IT mismatches between where the

client is today (As-Is) and their desired future state(s) (To-Be). This could involve just IT

transformation or IT and business change… e.g. need to improve poor customer service or reduce

sales costs / customer – could be an IT problem, a business problem, or both.

PKF team can assist you in the following:-

• IT Strategy Formulation

• IT Strategy Review

IT Strategy

8

Page 17: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 17

Service Offerings – BI / Analytics

Technology has now taken decision support systems to a new level, where systems prompt

decisions or initiate actions. Often these decision enabling solutions, need to be available

to a wide audience. Such solutions demand a combination of expert business analysis skills,

complex systems analysis/design and practical application of technology. Many organisations

could improve their business efficiency substantially by implementing such solutions.

With PKFs unique combination of business analysis, domain knowledge and IT skills alongwith

strategic partnership with niche solution providers enables clients to reap the benefits from

such solutions. Areas where we work in the Business Intelligence space includes the following:-

• Banking Analytics (for Banking & Financial services clients)

• Internal Audit Data Analytics (across industry sectors)

• SAP Business Intelligence Dashboards (quick deployment of cross industry tailored

dashboards)

Business

Intelligence /

Analytics

9

Page 18: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 18

Service Offerings – Robotics Process Automation

Robotics

Process

Automation

10

With the transition of economy from agriculture to services, the next big opportunity is now in

automating services. Technology is rapidly changing and new opportunities are emerging such

as Robotics Process Automation (RPA). RPA is “robotic” software that organizations configure

to capture and interpret the actions of existing applications employed in various processes.

According to World Bank automation threatens an overall 85% jobs – 69% in India, 77% in

China and about 85% in Ethiopia. Similarly, Oxford University says that artificial intelligence (AI)

will outperform humans in all the tasks within the next 45 years, if not sooner.

The key factors affecting the pace and adoption are primarily technical feasibility, economic

benefits – increased quality alongside labour cost savings, regulatory and social acceptance

and cost of developing and deploying solutions. The automation journey has moved from

transformation / general automation to Robotization and moving forward to artificial intelligence.

RPA emulates human execution of repetitive processes with existing applications. Software

robot (called Bots) aims to manipulate the presentation layer of the application software in the

same manner a human does. RPA is IT enabled and business led. It interacts with any

application or systems using non-invasive techniques and once implemented, RPA software

can automatically process transaction, manipulate data, trigger responses and communicate

with other systems, as necessary. RPA is useful in performing high volume back office

processes such as those found in finance, accounting, supply chain management, customer

service and human resources.

RPA provides significant benefits such as automated solution, works 24/7 driving

responsiveness, reduced cost compared to a FTE, 100% accuracy in transaction processing,

among several others.

The following slide provides the various areas that PKF can assist you with in your RPA

journey.

Page 19: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 19

Service Offerings – Robotics Process Automation (contd.)

10

Evaluate/ Assess opportunities for implementation of RPA

Build business case for the RPA journey

Demonstrate via Proof of concepts

Implement the RPA in your organisation

Maintain the RPA set up including change management

Outsourced model for both digital and manual activities

Training for people in RPA both introductory and detailed

The various areas that PKF can assist you in your RPA journey

Page 20: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 20

Service Offerings – Sustainability (Carbon Trust)

Sustainability

(Carbon Trust)

10

Climate change is the single biggest threat to human health and survival in this and coming

decades and the risk rises with the rise in temperatures. More than 75 countries now have

legislative frameworks for limiting carbon emissions. Almost every country in the world plans to

reduce emissions. India, too would be deeply impacted and certain sectors such as agriculture,

water supply, forests and natural eco-systems and human health are some of the significantly

affected areas.

The Paris Climate agreement approved by 195 nations at COP21 and signed by 177 parties so

far including India requires participants to hold the increase in global average temperatures well

below 2 degrees Celsius and pursue efforts to limit the increase to 1.5 degrees Celsius. India’s

INDC has set the following goals:-

Reduce emissions intensity of its GDP by 33-35% by 2030 from the 2005 level; and

Achieve 40% of electric power installed capacity from non-fossil fuel by 2030

The Indian Companies Act 2013 directs certain companies having a certain level of profit to

spend 2% of their annual profit on corporate social responsibility activities. Fund may be

utilized in reducing impact on environment which is one of the six windows of CSR

The Carbon Trust is an independent, expert partner of leading organizations around the world,

helping them contribute to and benefit from a more sustainable future through carbon

reduction, resources efficiency strategies and commercializing low carbon technologies.

PKF Consulting has formed an strategic alliance with Carbon Trust to deliver high quality

consultancy engagements with Indian and multi-national corporates supporting their

sustainability strategies. Following slide provides our various service offerings for businesses

Page 21: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 21

Service Offerings – Sustainability (Carbon Trust) –contd.

10

• Product/service Ilfecycle

footprint (carbon / water)

• Business model innovation

options and strategy

• Product footprint

certification and labelling

• Product/service design

decision-support

• Low-carbon / resource-

efficient product/service

benefit appraisal

• Supply chain / Scope 3

carbon footprinting

• Supply chain / value chain

water footprinting

• Supply chain carbon

management assessment

• Strategic business case

(value-at-stake)

• Supply chain / value chain

target setting

• Supplier engagement

strategy

• Supply chain innovation and

engagement

• Reporting and verification

• Data management

• Certification (Carbon)

• Supplier efficiency

opportunity appraisal

(energy / carbon / water /

waste)

• Energy management

assessment

• Water management &

impact assessment

• Waste management

assessment

• Strategic business case

(value-at-stake)

• Investment case and

funding approval

• Target-setting and KPIs

(energy / carbon / water /

waste)

• Implementation strategy

• Implementation support

(procurement, financing)

• Staff engagement

• Reporting and verification

• Certification (carbon / water

/ waste)

• Energy efficiency /

renewables opportunity

appraisal

• Water efficiency opportunity

appraisal

• Waste reduction opportunity

appraisal

Benefit appraisalMeasurement and

diagnosticStrategy and planning

Implementation and

reporting

Ow

n o

pera

tions

Supply

chain

sP

roducts

&

Busin

ess M

odels

Page 22: Consulting Capability Statement - PKFpkf.co.in/pdf/PKF-Consulting-Services-Profile.pdf · Experts • 3 Dedicated Partners • Dedicated team of over 20 professionals across India

PKF Consulting Services LLP 22

Service Offerings – Change management

Change

management

12

Practitioners and academics have considered the management of change organisations ever

since management emerged as a discipline, at the beginning the twentieth century. The arrival

of large, complex organisations after the World War heightened interest in this subject and thus

there is a large thinking about change that has been developed over the last sixty years.

For change programmes to be effective, consideration should be given to the following

aspects:-

1. For all but the very simplest of changes the impact is multidimensional. The measures of the

effectiveness of any change intervention must capture all these dimensions or the picture

presented will be incomplete.

2. Change programmes involve analysing the causes of the presenting problem, designing the

change programme, implementing and evaluating it. Often this is an iterative process.

3. Different people involved in the change programme will have different views of the

precipitating event, of the underlying causes of the problem, and of the desirable outcomes of

the programme. They will therefore measure different outcomes, and measure them differently.

Our global affiliation with Prosci, the creator of the most popular and trending change

management model of today in Europe, Americas and Down Under - the ADKAR model, is one

of our initiatives to introduce the model for effective advantage of corporates and government

organisations alike in the UAE, India and Kenya.

We are not just training and certification partners for several of Prosci's Change Management

course Programs but also are your trusted advisors and implementation partners for bringing

about an enterprise wide change in any field; be it technology, human resource structuring,

business outlook or operations reengineering; within your organisation in a smooth, effective

and non-disruptive manner.

Our team of certified Change Management Practitioners and Instructors can easily customise

the model and enable you to adopt the change approach best suited and unique for your nature

of business, size, people, work culture to meet your Change objectives.

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PKF Consulting Services LLP 23

Service Offerings – Change management (contd.)

12

COMMUNICATION:

• Forms a key element of Change

Management.

• Types are High touch communication

and Low touch communication.

• Build awareness and creating a desire

among employees to change.

READINESS ASSESSMENT:

• Includes organizational assessment,

culture & history assessment, employee

assessment, sponsor assessment &

change assessment.

COACHING:

• Coaching to change managers to equip

them to successfully coach their

employees through change.

TRAINING:

• Cornerstone for building knowledge

about the change.

• Development of Training requirement.

• Training requirement will be the starting

point to develop and deliver the training

programme.

SPONSOR ACTIVITIES:

• Develop plan for sponsor activities & help

key business leaders carry out these

plans.

RESISTANCE MANAGEMENT:

• Process and tool used by managers &

executives with support of change team

to manage employee resistance to

change.

The various areas that PKF can assist you in your Change Management Initiative

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PKF Consulting Services LLP 24

Banking focused Service Offerings

Banking and Financial Services is one key industry wherein technology drives business. Since technology underpins

Banking processes it is imperative that Banks and Financial service institutions adopt a more holistic approach to

technology both in terms of its adoption as well as ensuring robust security of the solutions. New channels of service

delivery, new modes of customer acquisition driven primarily by technology often require Banks and Financial

services to be at the forefront of technology while at the same time meet regulatory (RBI) and best practice security

protocols. Following are some of the areas where PKF can assist Banks including Small Banks in their IT initiatives

Implementation Consulting / Review of Core Banking Solution

(Finacle/Flexcube/ Bancs24 etc.)

Implementation Consulting / Review of Treasury Management

Systems (Kastle/Kondor, etc)

Implementation Consulting / Review of

Internet / Mobile Banking Solution

Implementation Consulting / Compliance

Review of AML/Risk management/BASEL

solutions

Review of IT Infrastructure &

Operations (TVM / Data center etc) including ISO

27001 Consulting & Support

Review of ATM Switch Security & Debit / Credit

card Operations

Formulation / Review of BCP / DRP and IS

Policies

Formulation / Review of IT Strategy

Banking Analytics –Solution & Consulting

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Contact us

Contact usMr. Venkatesh Krishnamoorthy

Partner

406, 4th Floor,Madhava Building,

Bandra Kurla Complex, Bandra (East)

Mumbai 400 051, Maharashtra, India

Tel: 022-60500103

Email: [email protected]

DISCLAIMER:

PKF Consulting Services LLP is a member firm of the PKF International Limited family of legally independent firms and does notaccept any responsibility or liability for the actions or inactions of any individual member or correspondent firm or firms.

Mr. Juzer S Soni

Partner

5th Floor, Maas Heights,

8-2-577/B, Road No. 8, Banjara Hills,

Hyderabad - 500034

Telangana, India

Tel: 040-48532743

Email: [email protected]

Mr. Durai Rajasekar

Partner

New # 28 (Old # 195), Ground Floor,

North Usman Road, T.Nagar,

Chennai - 600 017, India.

Tel: +91 44 2814 1893

Email: [email protected]