Issue 82 | Aug-Sep 2013 | Page 1– 13

Consultants’ Corner A Bi-Monthly e-Journal from

What’s Inside...

Emotional Intelligence - A Key to Success!

Emotional Intelligence - Self Evaluation

Spiritual Intelligence - An overview

3 Emotional Intelligence - A Key to Suc-

cess!

Importance of Emotional Intelligence for your success

5 Emotional Intelligence - Self Evalua-

tion

An evaluation questionnaire to measure your EQ

7 Spiritual Intelligence - An overview

Introduction to the concept of Spiritual Intelli-gence

11 What’s up at NCRCL??

All events and birthdays at NCRCL

12 An Exclusive Talk

Quiz Corner

In this Issue

Readers’ Corner

“Those of you who know me, know that I am quick at

pointing out whatever I don't like. Well, I like very much this

issue of CC and I sincerely congratulate Dr. RS Murali both

for his insight into the 3PT methodology for implementing

policies and for the overall tenure of the newsletter, which is

continually improving. At Government I am currently

concerned with the upward path to Policy, which is how to

build it, most aptly from consensus, so I appreciate Murali's

contribution to the indispensable downward return to

people.”

-Jordi Griera

If you have any comment/suggestion for the editors, please

write to us at cc@ncrcl.com. Your views and comments on

articles featured here are also welcome!

The primary reason for a man‟s dominance in the

living world is his intelligence and his capacity to

think. Human intelligence has progressed over a

period of time. Initially, his cognitive skills (IQ) were

considered to be of paramount measure of his

efficiency. But in the age of complex organisational

hierarchy and structure of large scale businesses and

huge corporations, demand for managing resources;

especially human resources became a critical skill.

Managing employees and increasing their

performance was considered far more important than

the cognitive skills (IQ). Thus, Emotional Intelligence

(EQ) became the next benchmark. Emotional

Intelligence in simple words is the ability to perceive,

control and evaluate emotions. This issue of

Consultants’ Corner has covered the concepts of

Emotional Intelligence and Spiritual Intelligence. The

concepts of Emotional Intelligence, its importance and

the ways and methods to develop it are given in

articles on this topic.

A person with a developed Emotional Intelligence

moves to the next level of understanding and that is

called Spiritual Intelligence. Spiritual Intelligence (SQ)

encompasses both the Cognitive Intelligence (IQ) and

Emotional Intelligence (EQ). Since SQ is an extension

of the EQ, a basic understanding about this subject is

presented and we hope it would be appreciated by

the reader.

The reach of Consultants’ Corner is growing by each

day. To evaluate the readership and their response to

the articles we had introduced a poll on myncrcl.com

called “Best Article”. The poll results of the articles

published in the previous issue is given in this issue.

The editorial team fervently thanks all the readers for

their response. The response, though not

overwhelming, is a huge motivator for the writers to

contribute original, well researched articles. We

request all the readers to actively participate in the

poll which will be a regular feature henceforth.

As always the Editors request you to give your views

and suggestions on any aspect of Consultants’

Corner. The Editors would respond to the suggestions

and views of the readers personally and would

publish all the views and suggestions received from

you.

From the Editors

Consultants’ Corner

2

Good habits are worth being fanatical about.”

- John Irving

One cannot determine someone's IQ based on their

EQ and vice versa. Intelligence is how quickly a

person absorbs new information. Personality is the

style with which a person approaches the world. Such

as what motivates him/her and the people and

situations that give him/her energy (versus those that

drain it). One example of this is the tendency we all

have to be introverted or extroverted. Personality and

IQ do not change much throughout a person's life.

Emotional intelligence is unique because it is a

flexible skill that can be improved with practice.

Anyone can develop a high degree of emotional

intelligence.

The Role of Emotional Intelligence in

Organizations

Workplace is an ideal environment for people to

develop their social and emotional skills, as

individuals are motivated to develop those capabilities

in pursuit of success and promotion. Hence EI is very

relevant to employees.

Introduction

Emotional intelligence, alternatively known as EI or

EQ, reflects an individual‟s ability to deal with daily

environmental challenges. Understanding and

measuring EI helps predict success in life, both in

professional and personal pursuits. EI competencies

include empathy, intuition, creativity, flexibility,

resilience, stress management, leadership, integrity,

happiness and optimism, as well as intrapersonal and

interpersonal communication skills.

Emotional intelli-

gence is a concept

based on a long

history of research

and theory in

personality and so-

cial psychology.

While the theory and practice of EI continues to

evolve, the central premise that social and personal

competencies are vital for a productive life remains a

common theme throughout each model.

EI‟s is important to both individuals and organizations.

Research indicates a strong correlation between

emotional intelligence and individual job performance.

By emphasizing emotional intelligence in hiring,

teambuilding and training programs, senior

management and human resources professionals can

improve decision making, problem solving and the

ability to cope with change among employees

Emotional intelligence is an essential part of

a person

Emotional intelligence explains a fundamental

element of behaviour that is unique from a person's

intellect.

Contd on next page...

Emotional Intelligence - A Key to Success!

“EI is important to both individuals and

organizations. Research indicates a

strong correlation between emotional

intelligence and individual job

performance”.

He who obtains has little. He who scatters

has much.

- Lao Tzu

Consultants’ Corner

3

The concept is equally important to employers, as

their bottom-line productivity rests on the emotional

intelligence of the whole organization. When

executives and employees work to improve

capabilities in areas in which they are weakest, it

benefits the entire organization, improving

communication and increasing productivity.

The consequences due to neglect of emotional

intelligence in an organization can be devastating to

productivity and bottom-line business results.

Breakdowns in internal communication that produce

confusion, uncertainty, hostility and reduced

productivity are just a few of the factors organizations

face if they do not actively pursue a strategy of

fostering emotional intelligence in the workplace.

Successful organizations today strive to reap the

benefits of becoming more emotionally intelligent by

improving performance of employees and executives,

building strong teams and driving productivity.

Emotional Intelligence dictates Performance

Emotional intelligence has a massive impact upon

personal and professional success. Researchers have

measured the EQ of

close to a million

people (Emotional

Intelligence 2.0. by

Travis Bradberry &

Jean Greaves) and

found that this skill

accounts for 58% of

performance in all

types of jobs.

Emotions are the

primary driver of our

behaviour. Working to improve people's emotional

intelligence results in improvements in many areas of

their behaviour. It has been observed that more than

90% of top performers in organisations have high

EQs.

Emotional Intelligence can be increased with

practice

The essential skills of emotional intelligence can be

learned by anyone, at any time. There is a difference,

however, between learning about emotional

intelligence and applying that knowledge to life. This

is especially difficult when we become overwhelmed

by stress, which can hijack our best intentions.

We have to experience and practice certain skills in

our everyday life to continually improve our EI/EQ.

Some techniques and tips to improve Emotional

Intelligence are given above.

Ms. Praveena K R can be reached at praveena@ncrcl.com

Connect to others using non-verbal communica-

tion

Simultaneously relax and energize yourself

Make eye contact

Pay attention to non-verbal cues

Use 'humor & play' to deal with challenges

Take hardships in stride

Smoothen differences

Be creative

Resolve conflicts positively and with confidence

Stay focused in the present.

Forgive

Choose your arguments wisely

End conflicts that can't be resolved

Conclusion

As a society we tend to overlook soft skills and

psychological aspects of dealing with people

especially at work. EI is a very significant concept

that will help improve people and in turn organisations'

performance. Emotionally intelligent organizations

maximize potential for business success and increase

productivity because people in these organizations

share more powerful connections.

Good to read!

Emotional Intelligence 2.0. by Travis

Bradberry & Jean Greaves

Approaches to emotional intelligence

developed by Reuven BarOn, Daniel

Goleman, and Jack Mayer, Peter Salovey and

David Caruso.

Reduce Stress

Realize when you‟re stressed

Identify your stress response

Discover the stress-busting

techniques that work for you

Recognise & manage emotions

Be aware of your emotions

Understand how they influence

your thoughts and actions

Techniques to

improve EI

Consultants’ Corner

4

activities. Emotions help prioritize what we pay

attention and react to. We generally respond

emotionally to things that garner our attention.

Understanding Emotions: The emotions that we

perceive can carry a wide variety of meanings. If

someone is expressing angry emotions, the observer

must interpret the cause of their anger and what it

might mean.

Managing Emotions: The ability to manage emotions

effectively is a key part of emotional intelligence.

Regulating emotions, responding

appropriately and responding to the

emotions of others are all important

aspects of emotional management.

Emotional awareness helps you to:

Recognize who you are, what you

like, what you don‟t like and what you

need

Understand and empathize with

others

Communicate clearly and

effectively

Make wise decisions based on the

things that are most important to you

Get motivated and take action to

meet goals

Build strong, healthy and rewarding

relationships

Importance of EI in the Workplace

EI abilities separate the most successful workers and

leaders from the average. This is especially true in

roles like the professions and higher level executives,

where everyone is about as smart as everyone else,

and how people manage themselves and their

relationships gives the best and edge.

Emotional Intelligence (EI) is the ability to understand

and manage our emotions in a positive way. EI

virtually impacts all aspects of our daily lives. It is a

fact that, it is not the smartest people who are the

most successful or the most fulfilled in life. We

probably know people who are academically brilliant

and yet are socially inept and unsuccessful at work or

in their personal relationships. Intelligence Quotient

(IQ) isn‟t enough on its own to be successful in life.

Yes, your IQ can help you get into college, but it‟s

your EI that will help you manage the stress and emo-

tions when facing your final exams.

Developing Emotional Intelligence

While some researchers suggest that emotional

intelligence can be learned and strengthened, others

claim it is an inborn characteristic. Peter Salovey

of Yale University and John D. Mayer psychologist at

the University of New Hampshire have done extensive

research in EI and have proposed a model that

identifies four different factors of emotional intelli-

gence:

Perceiving Emotions: The first step in understanding

emotions is to accurately observe them. In many

cases, this might involve understanding nonverbal

signals such as body language and facial expres-

sions.

Reasoning with Emotions: The next step involves

using emotions to promote thinking and related

Life is your art. An open, aware heart is your

camera. A oneness with your world is

your film.

- Ansel Adams

David Caruso: “It is very important to understand that emotional intelligence is not the opposite of intelligence, it is

not the triumph of heart over head -- it is the unique intersection of both.”

--From (“Emotional What?”)

Emotional Intelligence - Self Evaluation

Contd on next page

Consultants’ Corner

5

In one of the articles in the Harvard Business

Review „What makes a Leader‟ Daniel Goleman, who

first brought the term “emotional intelligence” to a

wide audience with his 1995 book of that name, states

the five attributes to develop EI in Workplace namely:

1. Self Awareness – the ability to recognize and

understand your moods and emotions

2. Self-Regulation – the ability to control or

re-direct disruptive impulses and moods

3. Motivation – a passion to work which goes

beyond money or status

4. Empathy – the ability to understand emotional

makeup of other people

5. Social Skills – proficiency in managing

relationships and building networks

EI in Schools

There is a stress from the experts in the field that EI

should be made a part of curriculum in schools. A

meta-analysis of more than 200 separate studies that

compared students with emotional intelligence-based

programs and those without them found that positive

behaviour increased 10 percent, negative went down

10 percent, and academic achievement scores

jumped up 11 percent.

Evaluating your emotional awareness

Give yourself a small test to test your EI.

1. I am usually aware from moment to moment of my

feelings as they change.

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

2. I think before I act

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

3. I am impatient when I want something

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

4. I am very good at handling myself in social

situations

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

a. Agree

b. Strongly agree

5. When I am in a bad mood I make a strong effort

to get out of it

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

6. I accurately read others moods and non-verbal

clues

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

7. I encourage a friendly and cooperative climate in

groups and Organizations

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

8. I listen attentively to others

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

9. I am aware of my own strengths and weaknesses

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

10. I have close friendships with many people

a. Strongly disagree

b. Disagree

c. Neither agree nor disagree

d. Agree

e. Strongly agree

If majority of your answers are:

Option a. then very low EQ; option b. then low EQ;

option c indicates room for improvement; option d.

then high EQ & option e. then very strong EQ.

Consultants’ Corner

6

Padmaja J can be reached at padmaja@ncrcl.com

- Denis Waitley

Never become so much of an expert that you stop gaining expertise. View life as a continuous

learning experience.

Spiritual Intelligence

and Emotional Intelli-

gence

Emotional Intelligence is

actually a large collection

of skills in a person.

Goleman and Richard

Boyatzis have grouped

these skills into four

Quadrants as shown

below in Table 1.

The process of develop-

ing Emotional Intelligence

skills is sequential. For

example, a person who

intends to develop EQ

shall need to have

E m o t i o n a l S e l f

Awareness (Quadrant 1)

before he can develop

Emotional Self Control

(Quadrant 2).

Spiritual Intelligence - An overview

Contd on next page

At the beginning of the scientific study of intelligence

in the early 20th century, the definition of intelligence

was restricted to intellectual intelligence (IQ). This

narrow definition of intelligence prevailed until the mid

1980′s, when emotional intelligence (EQ) was

identified as another dimension of intelligence of

equal, or even greater, importance. Recent advances

in psychology and neuroscience identified Spiritual

Intelligence (SQ) as a further dimension of intelligence

that is even more significant. SQ governs IQ and EQ,

and is therefore the senior dimension of intelligence.

Spiritual Intelligence (SQ) is the ability to behave with

wisdom and compassion while maintaining inner and

outer peace, regardless of the situation. In simple

terms, it is the ability to shift from the perspective of

our ego-activated self and see and act from our higher

self, our higher or nobler nature. SQ is distinct from IQ

and EQ neurologically. IQ and EQ are primarily

localised in opposite hemispheres of the brain,

whereas SQ is associated with whole-brain activation

(as shown in figure). It combines part-brain functions

from both hemispheres into the integrated field of the

whole brain.

Consultants’ Corner

7

Table 1: Emotional Intelligence Skills

SELF AWARENESS

• Emotional self-awareness*

• Accurate self-assessment

• Self-confidence

OTHER AWARENESS

• Empathy*

• Organizational Awareness

• Service Orientation

SELF MANAGEMENT

• Emotional Self-Control

• Transparency

(honest/trustworthy)

• Adaptability

• Achievement Orientation

• Initiative

• Optimism

RELATIONSHIP SKILLS

• Developing Others

• Inspirational Leadership

• Influence

• Change Catalyst

• Conflict Management

• Teamwork & Collaboration

*Some degree of these skills are needed to begin SQ development

Emotional Intelligence (EQ)

and Spiritual Intelligence (SQ)

are related to each other. We

need some basics of EQ to

even start our spiritual growth.

Some degree of emotional

self awareness and empathy

is an important foundation for

developing SQ. Then, as our

spiritual growth unfolds, there

would be a strengthening of EQ

skills – which would further

reinforce and assist the growth

of SQ skills.

The skills of SQ are also similar

to EQ‟s four quadrant model.

The SQ skill quadrant table

al so known as Cindy

Wigglesworth Model is given

in Table 2 below. The four

quadrants and 21 SQ skills can

be considered a “step up” from

the four quadrants and 18 EQ

skills mentioned in Table 1.

The skill sets of the four

quadrants for SQ reflect the

vertical move toward less ego

and greater expansion of

awareness (e.g. Other

Awareness quadrant EQ skills are narrower in scope

than Universal Awareness SQ skills).

Intelligence and Leadership

Leaders need four intelligences to optimize their

personal and organizational performance: Cognitive

Intelligence (IQ), Emotional Intelligence (good

interpersonal skills), Physical Intelligence (taking care

of the body so it can support all the other

intelligences) and Spiritual Intelligence.

The world has become more complex and more

interdependent. Making decisions that consider just

the leaders‟ financial compensation (e.g., getting the

biggest bonus we can) or just the shareholders'

compensation (maximizing profit) gets suboptimal

results in the long term. This is where higher

intelligence among the four i.e., the Spiritual

Intelligence comes in. The biggest benefit of SQ is

that leaders are more likely to find solutions that work

in the longer term. The focus shifts to holding a longer

-term view that preserves the equity value of the

company, the long-term earning potential of the

company and, crucially, does not destroy relationships

with other stakeholders.

Contd on next page...

Developing spiritual intelligence is a requirement if we

want to access the highest stages of adult

development and become truly mature leaders – lead-

ers ready for the challenges we face.

Developing Spiritual Intelligence

Learn to insert a pause between a stimulus and your

response. A great way to practise this is to think of the

people who irritate you or where something happens

and you have a robot like reaction that comes from a

habituated, defensive ego based way of thinking.

Instead try pausing and taking a long slow breath.

Then choose to respond from your highest self.

Another way of doing this is to ask this question after

each stimulus: “Is there another way I can do this that

is more in line with my higher self?” If we could all do

that – that would be a huge step forward in our

spiritual intelligence.

Don't be content in your life just to do no

wrong. Be prepared every day to try to

do some good.

- Nicholas Winton

Consultants’ Corner

8 Table 2: Spiritual Intelligence Skills

HIGHER SELF/EGO SELF AWARE-

NESS

Awareness of own worldview

Awareness of life purpose

(mission)

Awareness of values hierar-

chy

Complexity of inner thought

Awareness of Ego self /

Higher Self

HIGHER SELF/EGO MASTERY

Commitment to spiritual growth

Keeping Higher Self in charge

Living your purpose and values

Sustaining your faith

Seeking guidance from Spirit

UNIVERSAL AWARENESS

Awareness of interconnected-

ness of all life

Awareness of worldviews of

others

Breadth of time/space per-

ception

Awareness of limitations/

power of human perception

Awareness of Spiritual laws

Experience of transcendent

oneness

SOCIAL MASTERY/SPIRITUAL PRES-

ENCE

A wise and effective spiritual

teacher/mentor

A wise and effective change agent

Makes compassionate and wise

decisions

A calming, healing presence

Being aligned with the ebb and

flow of life

Be Authentic. Imagine a camera following you 24/7

recording every action and behaviour because you

have been chosen to demonstrate how to live an

authentic life. It‟s not about doing things perfectly or

pretending to be someone you are not, but simply

being authentic and honest.

Measuring Spiritual Intelligence

A simple questionnaire designed by Dr. Mark Atkin-

son, a British Physician, can measure Spiritual

Intelligence in a person. The questions, scoring

methodology and interpretation of the scores are

given below.

Below are fifteen statements.

Using the scale below,

indicate the extent to

which you agreement with

each item by choosing the

appropriate number. Please

be as open and honest in

your response as possible.

Strongly agree = 7, agree =

6, slightly agree = 5 neither

agree nor disagree = 4, slightly

disagree = 3, disagree = 2, strongly disagree = 1

contd on next page

- African proverb

Educate a boy, and you educate an individual. Educate a girl, and you educate a community.

Sl # Questions Score

1 I am only interested in that which is real and true. I crave truth and authenticity

2 I am committed to being free at the deepest level of my being – this commitment is total, ever-

present and more important than anything in my life

3 I experience an ever-present compulsion to evolve and to serve the world by being more fully

who I am

4 I experience my actions and words being moved by a power and intelligence that seeks to ex-

press itself through me

5 I feel a sense of presence and aliveness all of the time

6 In respect of my relationships the way I act and behave reflects my commitment to experiencing

the deepest level of intimacy and honesty possible with the people I care about

7 I am proactively facing everything in my life – health, addictions, finances, happiness, work/life

balance, career and doing everything I can within my power to bring health and balance to them

all. There is no aspect of life that I am not willing to face head on

8 I take total responsibility for the way I am and what I do moment by moment

9 I am actively addressing the consequences of my past experiences (including traumas and emo-

tional wounds) and past behaviours so that I can live life free from the past

10 I am aware of the inherent goodness in life

11 My life reflects my dedication to allowing life to serve the greater good through me

12 I am open to and welcoming all present moment experiences

13 I embrace not knowing

14 I have a constant sense of being whole, connected to all things, but also separate from all

things

15 Living with the knowing that everything is an invitation to move deeper into my true nature

TOTAL SCORE

Consultants’ Corner

9

Karthik M V

Can be reached at karthikmv@nrcl.com

Interpreting Your Scores A score of 100 or more indicates that you have a high level of Spiritual Intelligence. You are experiencing the joy, love and peace and aliveness of being that arises as you surrender wholeheartedly to life. A score between 80 and 99 indicates that life is awakening up to itself through you. Most people who fall into this category usually have a spiritual practice and interest in personal development and spiritual growth. Keeping in your spiritual integrity and bringing wakefulness and presence into your relationships and your actions throughout the day is probably one of your challenges. A score less than 80 indicates that your ego-self is currently in charge most of the time. There is plenty of work for you to be doing.

Bibliography:

1. http://www.drmarkatkinson.com/blog/2011/apr/13/the-

power-of-spiritual-intelligence/

2. http://ww.consciousconnectionmagazine.com/2012/10/

the-twenty-one-skills-of-spiritual-intelligence/

3. http://www.cbsnews.com/8301-505125_162-57588708/

spiritual-intelligence-your-new-leadership-tool/?

pageNum=2

4. http://www.deepchange.com/system/docs/8/original/

Spiritual-Intelligence-n-Mature-Leadership.pdf

Consultants’ Corner

10

Opinion Poll Result

- Confucius

Chose a job you love, and you will never have to work a day in your life.

Best article in the June-July 2013 issue of Consultants’ Corner

The Editorial Team thanks its readers for taking part in this poll. We request our readers to actively participate in this

Opinion Poll since the annual best article for CC would be selected based on your votes.

The Opinion Poll is open to NCRCL staff the poll can be

accessed on myncrcl.com

What’s up at NCRCL?

Birthday wishes

Mamtha.D.A - 05th Aug

U.S.Mohanty - 4th Sep

R.S.Murali - 5th Sep Roopa Kamath - 22nd Sep

Karthikeyan - 1st Sep

An orientation session was held by NCRCL and KIPA with Training faculty at Karnataka State

Accounts Department Controller‟s office on 31st Jul, 2013

Congratulations

S Babajhan was

blessed with a

baby Boy on 17th

July 2013.

Consultants’ Corner

11

Dr. R.S. Murali with Mr.Boatametse Modukanele and with Mr. Ruud Jansen of UNDP PEI during his

stint in Botswana on the Scoping of Public Environment Expenditure Review Project for the

Government of Botswana.

A training programme on DocuMan 2012 was held on 25th July 2013 for NCRCL staff by the Deltacadd

representatives

An Exclusive Talk with Sandya Manohar

Sandya Manohar ACA, B.Com

Working as Consultant Support

Born on 15th April

Email: sandya.m@ncrcl.com

Phone No: +91 98847 63697

CC. The meaning of your name.

Sandya: Twilight

CC. Nickname.

Sandya: Baba, Sandy

CC. Your dream job.

Sandya: A work place that is welcoming with ample growth opportunities

CC Your first impression of NCRCL.

Sandya: A place where one will be nurtured

CC. What personal/emotional characteristic of yours do you want to change?

Sandya: Impulsiveness, mood swings

CC. Money or job satisfaction?

Sandya: Job satisfaction

CC. Your Stress buster.

Sandya: Food

CC. Do you have a small circle of close friends, rather than a large number of friends?

Sandya: Large number of friends

CC. What do you most like about a person?

Sandya: Spontaneity

CC. What do you most hate in a person?

Sandya: Self pity

CC. Team work vs Individual work – your comments.

Sandya: Team work – Individuals play the game, but teams beat the odds

CC. Do you make efforts to get others to laugh and smile?

Sandya: No

CC. Your heart rules your head or your head rules your heart?

Sandya: My heart rules my head

CC. What kind of special talent do you have?

Sandya: Interpersonal skills

CC. What are your hobbies?

Sandya: Reading

1. Who is the man behind Intl Premier Tennis League, inspired by IPL, which has the likes of Murray, Djokovic, Nadal,

Serena Williams etc?

2. India Post is one of the applicants for a banking licence. What important criterion of RBI licensing policy does this

not satisfy?

3. In the context of sales promotions, what is Math Anxiety?

4. PwC India has allowed „compressed workweeks‟ for their employees. What does this mean?

5. What start up came out of its founder Phanindra Sama unable to get bus ticket from Bangalore during Diwali?

Send in your answers to the editor at cc@ncrcl.com

Participants with the correct entry will be awarded with a Recognition Certificate by NCRCL.

Last issue answers. 1. Nawaz Sharif has ordered that no air conditioning will run in govt offices because of power shortage. He has ordered that no

govt staff will wear socks ( perhaps it will smell !); 2.Just Dial; 3. Visiting cards; 4. Weaker yen; 5. Eastman Kodak

Consultants’ Corner

12

Editorial Board

Mr. C S Suresh, Executive Director

Mr. Ashok Rao, Executive Director

Editors

Mr. Kishore D, Consultant

Mr. Karthik M V, Consultant

Published by

NCR Consultants Limited, Chennai & Bangalore

Email to cc@ncrcl.com

Our Mission is to apply our professional capabilities with a holistic approach for the happiness

of clients, through values and social commitment.

Branch Office: #107, 1st Floor, Railway Parallel Road, Kumarapark West, Bangalore - 560 020 Ph/Fax: +91 80 23560265 Email: bangalore@ncrcl.com

Contact

Website: www.ncrcl.com

NCR Consultants Limited

Our Business Associates

Registered Office: 2nd Floor, New No. 4, Old No. 23, C P Ramasamy Road, Alwarpet, Chennai - 600 018 Ph:+91 44 2466 0955/ 24986850 Email: chennai@ncrcl.com

N.C.R & Co.