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CONNECTICUT DSS ELECTRONIC VISIT VERIFICATION (EVV) PROGRAM PROVIDER TRAINING: BILLING July – August 2016 8

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Page 1: CONNECTICUT DSS ELECTRONIC VISIT VERIFICATION (EVV ...Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: Billing July 2016 Slide 11 How to Export 1. Select

CONNECTICUT DSS ELECTRONIC VISIT VERIFICATION (EVV) PROGRAM PROVIDER TRAINING: BILLING

July – August 20168

Page 2: CONNECTICUT DSS ELECTRONIC VISIT VERIFICATION (EVV ...Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: Billing July 2016 Slide 11 How to Export 1. Select

Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 2

AGENDA1. Billing Overview2. Not OK to Bill Process3. Getting Ready to Bill4. Creating Invoices5. Creating a Billing Export

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 3

Billing Module

The Billing module allows for the review of visits which are eligible for invoicing and visits which are confirmed but still have conflicts. Review the confirmed visits for billing Create the invoice Review and print Billing Summary report Export invoices

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 4

Billing Overview

Click Billing from the menu barThe Billing Review screen displays all visits that have been confirmed for the date range selectedFilters include Payor, Admit Type, Service, Client and Date Range

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Investigate Not OK to Bill

Check Show Only Items NOT OK to Bill.Displays confirmed visits for which invoices cannot be created.NOT OK to Bill reason must be cleared in order for invoice to be created for the visit

Providers Served

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 6

Getting Ready to Bill

In order to be ‘OK to Bill’ schedules must meet the following criteria: Valid Authorization Schedule matches the authorization Service was provided according to the authorization Caregiver call times match the schedule or in the case; of an

exception, the schedule was manually confirmed A primary diagnosis was entered in the client’s profile No open physician signature holds on the client’s authorization

(medical services only)

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 7

Holding a visit from Billing

A visit that is ‘OK to Bill’ can be held from billing if additional review or adjustment is needed. From the Billing Review screen: Locate the confirmed visit which needs to be held from billing Left click to highlight the visit line Right click on the highlighted line and choose: Set Status > Hold Select the appropriate Change Reason

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 8

Creating Invoices

1. Select Show Only Items OK to Bill2. Select Billing period3. Click Update to ensure visits have the most

current rate information4. Click Create Invoices5. Set Invoice Date6. Select Print A Summary Report7. Click Create Invoices

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 9

BILLING EXPORT

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 10

Billing Export

The Billing Export screen is where the electronic invoice file is created.Hover your mouse over the Billing icon and select Export from the drop-down menu.

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Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: BillingJuly 2016Slide 11

How to Export

1. Select the invoice date range to be exported.2. Check the 'Show Only Billable Items' box.3. Connecticut DSS will be pre-selected as the Payor to set the

format. 4. Click Export button, when ready.5. When prompted, save file to computer for uploading to

Connecticut’s portal

Connecticut DSS

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Billing History

Once claims have been exported, the exports can be reviewed from the Billing History screen.

1. Hover over the Billing icon and click History.2. Click the (+) icon next to the folder to display or hide contents.3. Click to select an Export.

● Claims tab shows invoices that are part of the claim.● Raw File tab shows the actual formatted text file that was exported.

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After Export

When the user click’s Export, a pop-up will appear prompting the user to open or save the file. The file should be delivered directly to the Connecticut EDI system.

The turnaround times and submission deadlines are not changed.

The 999 response file will be received by the EVV system and the results returned to the user.

The 277 files are routed back to the Provider using the current process.

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DEMONSTRATION − Billing Module

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LET’S REVIEW

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What You Have Learned

Accessing the Billing Module and reviewing visits How to investigate ‘Not OK to Bill Visits’ ‘OK to Bill’ Schedules and the required criteria How to Create Invoices How to Create an Electronic Invoice File via the Billing Export

screen How to Export How to Review Claims Once Exported What Happens After an Export

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Questions

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How to Stay Connected

We look forward to working with you.Please do not hesitate to reach out with questions, comments or suggestions as we

move forward.

Email

Telephone

[email protected]

(855) 399-8050

Websitewww.ctdssmap.com