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  • Connected Care and Connected health

    London ADASS Improvement Programme

    Innovative approaches using telecare solutions to

    support carers.

    14.10.15

  • 2

    Agenda

    1. ADASS Better Care Technology - Results of Call for Evidence

    2. ADASS Guide to Supporting Carers through technology enabled care service

    3. Tunstall’s offer for carers

  • New ADASS resources

    • Better Care Technology - Results of Call for

    Evidence

    – The findings cover 28 examples across England

    from Brighton to Bury

    – As well as financial savings, you will read about

    some fantastic people stories. https://www.adass.org.uk/better-care-technology-in-social-care-settings-

    good-practice-examples/

    • Guide to Supporting Carers through technology

    enabled care services

    – As well as describing the different ways technology

    can help, it covers top 5 things we need to

    challenge when looking at technology enabled care

    to help support carers http://londonadass.org.uk/carers/

    3

    https://www.adass.org.uk/better-care-technology-in-social-care-settings-good-practice-examples/ http://londonadass.org.uk/carers/

  • Guide to Supporting Carers through

    technology enabled care services 1. Executive summary

    2. What technology is out there to support carers?

    3. How does technology support carers – real life case studies

    1. Lucy is a working carer supporting Mum who lives with dementia

    2. Family supporting Dad who is now struggling to cope on his own with various

    health conditions

    3. Single parent supporting two children with learning disabilities

    4. Supporting a partner with a life changing physical disability

    5. Supporting a husband with lung disease and hospital stays

    6. Hearing loss and frailty supported

    7. Supporting a young adult with learning disabilities to live independently

    8. Keeping in touch

    4. Top five things carers need to know when choosing technology

    enabled care and support services

    5. Principles for local authority commissioning services

    6. Further help and advice4

  • Top 5 things advisers and commissioners need to

    challenge when looking at technology enabled care

    to help support carers

    1. Negative perceptions about technology

    2. Access to technology

    3. Understanding the benefits to me

    4. Lack of options and awareness

    5. Worries about the services surrounding the technology

    5

  • 6. Key principles for local

    authorities – technology for carers

    Assessments

    • The statutory right to a social care assessment should always include a consideration for technology enabled care and other support services – “think tech”.

    Accessible resources

    • All commissioners should develop simple, accessible and easy to find information that lists what technology is available to support carers in their local area.

    Personalised to need

    • Providers should take into account the specific needs of carers when developing care services that use technology.

    Training

    • It is absolutely critical that all local authorities providing assistive technology should also provide corporate training on this topic – having information available is not enough. Local authorities using technology interventions alongside traditional care have been most effective, include strong training on offer to all client facing staff.

    6

  • Connected Care and Connected health

    Tunstall update

  • 8

  • Supporting health and

    care via smart

    technology

    (e.g. UK/Aus)

    Apps & Health

    Tracking

    Technology enabled services – supporting people,

    families and carers

    Supporting

    Mobility

    Service Delivery

    Management

    Mobile health & care

    solutions

    (e.g. US/Europe)

    Information and

    scheduling for

    professionals

    (e.g. Nordics)

    Virtual Clinics

    Videoconferencing

    supported by

    biometrics

    (e.g. Australia)

    Wearables

    Integration

    Using consumer

    wearable tech to

    support health/care

    (e.g. Europe/US)

    Connecting people

    with social

    circles/activities

    (e.g. UK)

    Social Inclusion Service Delivery

    Extension

    Using telemonitoring

    centre as integrated

    service hub

    (e.g. Spain)

    Behavioural

    Trends/Analysis

    Building a picture of

    activity & responding to

    changes

    (e.g. US/Aus)

    Supported

    Discharge

    Hospital discharge

    support – also

    Hospital@Home

    (e.g. South America)

    Specialist Need

    Support

    Tailored services

    supporting specific

    needs

    (e.g. UK)

  • Proactive Services

    Care-Chat

    Service Description Tunstall Care Chat is a Multilanguage platform that has

    been designed to help people with communication

    difficulties to be more independent and improve their

    daily life providing them with a simply to use solution

    based on Android App.

    Who benefits and how care is coordinated better? For those people that have communication difficulties

    this solution allows them to send an alarm easily and very

    fast in special situations such as a fall or some

    other request of help without the need of voice or audio

    as it has been designed to interact via text messages.

  • Resilience is a complex recipe of needs

    with focus on wellbeing and community

    11

    CONNECTED with internet access

    and video telephony

    SECURE with video door entry

    and access control

    INDEPENDENT Help only when you need it

    Access to services, which count

    PROTECTED With environmental sensors

    Proactive intervention

    FULFILLED With social events

    and access to your

    community and a

    daily purpose

    WELL Self care with health

    apps and telehealth

    Proactive intervention

    SAFE with help available

    24 hrs a day

    IN CONTROL Easy repair reporting

    and calendar management

    Access to services, which count

    ASSURED in a home that will

    evolve with you

    Source: Aktive Study 2014;

    Tunstall consumer research 2015

    http://circle.leeds.ac.uk/projects/completed/technology-it-care/aktive/

    http://circle.leeds.ac.uk/projects/completed/technology-it-care/aktive/

  • Chair of the Alzheimer’s Society dementia friendly

    technology task and finish group

    • Unique knowledge from diverse range of organisations involved in

    dementia care

    • Unprecedented access to people living with dementia – learning

    about living with dementia and their thoughts on how technology

    could help

    Charter Aims

    • Enable every person with dementia to have the opportunity to

    benefit from technology appropriate to their needs

    • To outline and encourage high level principals and best practice

    for those organisations providing services to people with dementia

    First year ambitions

    Dementia-friendly Technology

    Charter

    Charter published and communicated

    Work towards having all CCGs*, local authority and

    housing commissioners

    signed up

    All service and technology

    providers signed up

    www.alzheimers.org.uk/technologycharter

    Everyone is different,

    some people see them

    as intrusive, others view

    them as another way to

    stay as independent

  • 13

  • 14

    Types of dementia friendly

    technology

    Safety

    • Preventing falls

    • Detecting gas leaks and floods

    • Fire alerts

    • Remove risk of wandering

    • Personal alarms

    • Interoperation of care networks

    Co-morbidities

    • Preventative health monitoring

    • Blood pressure tests

    • Medication management

    • Integrated care records between health and care

    • Vital sign monitoring

    • Physical check-ups

    Enhancing

    • Social connection through interoperable networks

    • Carer support

    • Nutritional management

    • Information on the quality of care

    • Memory stimulation

    • Regular physical checks

    Relationships connecting families

  • 15

    Enabling independence for longer

    Telecare ‘Wellbeing’ Service

    mHealth …informal care

    networks

    Lounge Dining

    Kitchen

    Hall

    BedroomBathroom

    K M

    F

    T Cha

    ir

    Bed

    ADLife activity monitoring

    Mobile

    Pearl+ GPS

  • Nurs e

    Independent Living

    Assisted Living

    Hospital

    Healthcare On the move

    Independent Living

    The IP opportunity • IP technology enables

    Connected Care to become

    reality

    • All stakeholders can obtain

    shared view of

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