CONFIDENCEThrough

CONFLICT RESOLUTION

With Amanda Lardner

And Special Guest

David Porter

1. Why are you (or why are you still) a referee?

2. What situations make you nervous or upset during a game?

Where does confidence matter?

• in the beginning of the game

• every blow of your whistle

• how you act between halves/after the game

• any dealings with any agents of the game

Always Remember

• understand that you have the auth, to eject coaches and to direct parents to leave

• you can abandon the match

• You can introduce yourself to coaches before the game

• stick to your guns – what you decide is the final decision

• Make the right call• If it’s a card, it’s a card!• Follow through on threats/promises

• Knowing the laws of the game is your best tool

Theory – Conflict Resolution

• Identify the conflictual situation

• Understand other persons point of view

-are they saying what’s really upsetting them or are they masking it with something else

• If needed (and if possible) stop for a second… think clearly before acting

• Make a decision for your next action (could be to ignore)

• Ask questions – “why are you angry?” “what result is he/she looking for?” Etc.

Continued

• Find balance/common ground

-to create a peaceful environment

(this doesn’t mean that everyone will be happy)

• Know which soccer law helps you the most

Continued

• Act!

-Calm, rational, logical

• If successful, go on with your life!

• If not, start over (knowing what didn’t work)

You’ve now dealt with a conflict!

When is this useful?

• Dealing with Referees

• Dealing with Coaches

• Dealing with Players

Time to role play!

Coach

• Offside…

• Coach feels like calls are one-sided.

• Coach feels like calling the game for you from the sideline.

• Coach won’t follow substitution instructions

More Coach

• Starting a game late or cutting half times down

• Constructive criticism

Players

• Yellow/red/2nd yellow cards

• Player feels he was fouled, and you disagree.

• Player feels he is being picked on.

• Players have ‘heated moments’.

• The back-talk.