Unit Standard: 242816

NQF Level 4

5 Credits

CONDUCT A STRUCTURED MEETING

Company Name

Conduct a structured meeting: Learner Guide

Date

ii ii

Overview The purpose of this programme is to introduce junior manager to the preparation

and procedures required in conducting a structured meeting to ensure that

objectives are achieved.

The benefit of this unit standard is that the learner, on completion of this programme,

will be able to arrange and conduct a structured meeting, which will benefit the

participants as well as the company.

The Scope of “Conduct a Structured Meeting”

After completion of this programme, you will be able to:

���� Prepare for a meeting

���� Conduct a meeting

���� Deal with differing views in a meeting

���� Distribute records of a meeting

Credit Value

After the learner successfully completed this programme and is declared

competent the credit weighting of 5 credits will be obtained.

Learning time

It will take the average learner approximately 50 learning hours to master the

outcomes of this programme. This notional hours includes the time spent in the

classroom, time you will use to complete your formative activities, self study and the

time that you will use to prepare for your assessment.

Learning assumed to be in place

Learners should be competent in Communication and Mathematical Literacy at

NQF Level 3.

Mode of delivery

This programme will be delivered to you in a two day facilitated workshop. During

this two days you will be required to complete formative activities during class time

as well as after class in your own study time.

Assessment

Formative assessment will take place during the learning process in class through

means of exercises. You will be required to complete activities as part of a group in

class as well as individual activities. This formative activities will help prepare you for

your final assessment.

Summative assessment will be conducted at the end of this learning process through

means of a Portfolio of Evidence.

INTRODUCTION

Conduct a structured meeting: Learner Guide

Learning path

Company Name

Conduct a structured meeting: Learner Guide

Date

iii iii

Company Name

Conduct a structured meeting: Learner Guide

Date

iv iv

ICONS USED IN THIS LEARNING MATERIAL

Introduction to a topic

Space available to make your own notes

Something to remember or important facts

Case studies. You will have to answer certain questions

during the learning unit referring to certain case studies

Activity. You will be required to perform an activity

under the guidance of your facilitator

Company Name

Conduct a structured meeting: Learner Guide

Date

v v

SECTION DESCRIPTION PAGE

Learning unit 1: Prepare for a meeting 1

Learning Outcomes 2

1.1 Introduction 3

1.2 Identify physical arrangements and attendees required

for a meeting and prepare an action plan

4

Case Study 1 4

Sample of a meeting checklist 11

1.3 The purpose of an agenda, the expected outcomes of

the meeting, the process of placing items on the agenda

and the roles of participants

12

1.4 Identify the purpose of recording a meeting 19

Case study 2 19

1.5 Analyse documents required for a meeting for accuracy

and completeness and distribute them

22

1.6 Analyse the minutes of the previous meeting for accuracy

and completeness

26

Learning unit 2: Conduct a meeting 27

Learning Outcomes 28

2.1 Introduction 29

2.2 Conduct a meeting according to a pre-planned agenda 30

2.3 Create opportunities to allow effective participation by

meeting attendees

36

2.4 Summarise and record discussions to indicate proposed

action, completion date and person responsible

40

Learning unit 3: Techniques to deal with differing views

during a meeting

42

Learning Outcomes 43

3.1 Techniques to overcome potential lack of progress due to

differing views and opinions

44

3.2 Create progress in a meeting 50

Learning unit 4: Distribute records of a meeting 53

Learning Outcomes 54

4.1 Compile records to enable decisions of a meeting to be

implemented, and check them for accuracy

55

4.2 Review the meeting 57

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