components11 installation5 operation · 2019. 10. 20. · 418_58300000149521_ara_en_g seite 7 von...
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1 SAFETY ........................................................ 4
1.1 Pictograms .......................................................................... 4
1.2 Safety instructions.............................................................. 4
2 INSTALLATION............................................ 5
2.1 Installation Instructions...................................................... 5
3 OPERATION................................................. 6
3.1 Power Button....................................................................... 7
3.2 Ice Button ............................................................................ 7
3.3 Alarm off Button.................................................................. 7
3.4 Super cool Button............................................................... 7
3.5 Super freezer Button........................................................... 7
3.6 Display ................................................................................. 7
3.7 Arrow Button ....................................................................... 7
3.8 Plus & Minus Button........................................................... 7
3.9 Setup Button ....................................................................... 8
3.10 Vacation Button .................................................................. 8
3.11 Motorized Shelf Button....................................................... 8
3.12 Super Cooling Mode ..................... 9
3.13 Super Freezing Mode ........................... 9
3.14 Vacation Mode ...................................................... 9
3.15 Sabbath Mode ....................................................... 9
3.16 ECO Mode ........................................................... 10
3.17 After Filter Change ........................................................... 10
3.18 Deactivating the Filter Change Display .......................... 10
4 COMPONENTS...........................................11
4.1 Compressor Compartment .............................................. 11
4.2 Display Electronic............................................................. 12
4.3 Fridge Compartment Sensor ........................................... 12
4.4 Fridge Evaporator Sensor................................................ 12
4.5 Fridge Thermo Fuse ......................................................... 12
4.6 Fridge Evaporator Fan ..................................................... 13
4.7 Freezer Evaporator Compartment................................... 13
4.8 Freezer Evaporator Sensor and Thermo Fuse ............... 14
4.9 Freezer Evaporator Fan.................................................... 14
4.10 Icemaker (in FC)................................................................ 15
4.11 Motorized Shelf Assembly (optional).............................. 16
4.12 French Door (Trio Door) Heater (Flip mullion) ............... 16
4.13 Hinge System.................................................................... 17
4.14 Temperature Limiter Switch (From FD8802) .................. 17
4.15 Security Valve ................................................................... 18
4.16 Height Adjustable Roller .................................................. 19
4.17 Air Separator..................................................................... 20
4.18 New Ice Maker Water Inlet Part (From FD8706).............. 20
4.19 New Condenser w. Plastic Housing (From FD8906) ...... 21
4.20 New Finger Protection (From FD8810)............................ 21
4.21 “L” Formed Installation Bracket (From FD8910 – only for US Version)...................................................................................... 23
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4.22 Long Installation Brackets “Omega Brackets” for Door Panel (From FD8912)....................................................................... 24
4.23 New Finger Protection with Screw Fixation (From FD9003) ............................................................................................ 25
4.24 Improved Door Heater & Additional Upper Plate Heater – Only for 3 Door Models (From FD9004)......................................... 25
4.25 Back Wall Insulation Sponge (From FD9008) ................. 26
4.26 New Height Adjustable Rear Roller with Worm Gear Mechanism (>FD9104)..................................................................... 27
4.27 Insulation Pads for Pipe Connections (From FD9201)... 28
5 FUNCTIONS ............................................... 29
5.1 Cooling System................................................................. 29
5.2 Electronic Controller ........................................................ 30
5.3 NTC Sensor ....................................................................... 30
5.4 Fridge Compartment Closed-Loop Control .................... 30
5.5 Freezer Compartment Closed-Loop Control .................. 30
5.6 Compressor....................................................................... 31
5.7 Magnetic Valve (optional)................................................. 31
5.8 Evaporator Fan.................................................................. 32
5.9 Condenser Fan.................................................................. 32
5.10 Adaptive Defrost (Fridge) ................................................. 33
5.11 Adaptive Defrost (Freezer) ............................................... 33
5.12 Alarm Function.................................................................. 34
5.13 French Door (Trio Door) Heater ..................... 34
5.14 Thermal Cut-out ................................................................ 34
5.15 Temperature Limiter Switch (From FD 8802).................. 34
5.16 Icemaker ............................................................................ 35
5.17 Special Programs ............................................................. 39
5.18 New Ice Maker................................................................... 45
6 REPAIR .......................................................47
6.1 Mini Manual (only for US Version)................................... 47
6.2 Opening the Refrigeration Circuit ................................... 47
6.3 Leaks on Intake Side ........................................................ 47
6.4 Compressor Change ........................................................ 48
6.5 Removal of Inverter Module............................................. 51
6.6 Replacement of Power Module & Condenser Fan ......... 52
6.7 Evaporator Cover.............................................................. 52
6.8 Height Adjustable Roller Change.................................... 53
6.9 Motorized Shelf Assembly ............................................... 60
6.10 French Door (Trio Door) Heater (Flip Mullion)................ 61
6.11 Voltage Measuring from Icemaker Socket...................... 63
6.12 Voltage Measuring from Display Module........................ 63
6.13 Voltage Measuring from Motorized Shelf Motor ............ 64
7 FAULT DIAGNOSTICS...............................65
7.1 Fault Displays ................................................................... 65
7.2 Check List - Insufficient Cooling / No Cooling (Magnetic Valve & Compressor Check List)................................................... 66
7.3 Icemaker Fault Diagnostics ............................................. 69
7.4 Icemaker Fault Display..................................................... 72
7.5 Checking of Icemaker Sensor ......................................... 77
7.6 No Ice / Ice Formation at Water Inlet of Ice Maker ......... 78
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7.7 No ice / Appliances until FD 8705.................................... 80
7.8 Icing in the Freezer Compartment ................................... 81
7.9 Wrong Declaration of Filling Rate on Nameplates ......... 82
7.10 Water Leakage in Water Line Connection Hose............. 82
7.11 Noise coming from Condenser Area............................... 84
7.12 Pilot Valve (Back flow Protector) is reversing 180° ....... 85
7.13 Check list for Condensation on Evaporator Cover and on Door Heater...................................................................................... 86
7.14 Condensation on the Evaporator Cover & Door Alignment in French Door (Trio Door) Models.............................. 87
7.15 Motorized shelf is vibrating and noisy............................ 93
7.16 The Door Switch is not Actuating (FD< 8802)................. 98
7.17 The Motorized Glass Shelf is declining Downwards...... 99
7.18 No Ice Production / Water Leakage in Appliances FD<8803 (2nd Water Valve Service Kit) ........................................ 100
7.19 Erased Button Printings on Display Module (only for Gaggenau) ..................................................................................... 113
7.20 Wrong Declaration of Filling Rate on Nameplates (BOSCH US Models only) ............................................................. 114
7.21 Condensation on French Door (Trio Door) Heater (flip mullion) .......................................................................................... 115
7.22 Power Modules with new Parameter for Condenser Fan Noise (only for EU Version).......................................................... 122
7.23 French Door (Trio Door) Heater is not closing properly.... .......................................................................................... 123
7.24 The Motorized Glass Shelf gets Broken – Improved Slider Mechanisms (From FD8907).............................................. 127
7.25 Noise in the Evaporator Fan – Improved Vibration Rubber (From FD8907).................................................................. 128
7.26 No Water Flow / No Ice Production – Ice Maker Water Feed Hose Protector (From FD8904)............................................129
7.27 The Glass Shelf gets Broken – Improved Fixation (From FD8910) ..........................................................................................130
7.28 Off-Set Adjusted Power Module for EU Models (From FD9002) ..........................................................................................132
7.29 Copper Tubing Cracks in Aggregate Area (US Models only) ..........................................................................................133
7.30 Evaporator Check List.....................................................135
7.31 Security Function for Magnetic Valve (From FD9012)..136
7.32 Inverter Module Connections .........................................136
7.33 No Cooling - Ground Fault Circuit Interrupter Switches On ..........................................................................................137
8 TECHNICAL SPECIFICATIONS...............138
8.1 Data Sheet ........................................................................138
8.2 NTC Sensor Values..........................................................139
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1 SAFETY
1.1 Pictograms
The following pictograms are used in the repair instructions:
DANGER Please observe handling regulations!
WARNING Please observe handling regulations!
Sharp edges: Wear protective gloves!
Electrostatic sensitive devices! Please observe handling regulations!
1.2 Safety instructions
DANGER Danger to life by electric shock If the appliance is faulty, the housing or frame
may be live! Electric shock may occur if live components are
touched inside the appliance! Measures: Repairs may be carried out by a qualified electrician only! The
user may be put at risk and injured by improper repairs! Before commencing repairs, always disconnect the appliance
from the power supply! If tests have to be performed while the appliance is live,
always use a residual-current-operated circuit-breaker! It is crucial for personal safety and appliance function.
The protective conductor resistance values must never exceed the values specified in the standard!
When repairs are complete, perform a test in accordance with VDE 0701 (via the connector, the safety test must be conducted as described in the circuit diagrams), or the corresponding national regulations!
Check the protective conductor resistance, the insulation resistance and the auxiliary leakage current. The resistance values must never exceed the values specified in the standard!
Also check for leaks.
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2 INSTALLATION
DANGER Avoid pinch/crush injury hazard! Finger guard
must be installed along the hinge side of the door for safety.
WARNING These appliances are top heavy and must be
secured to prevent the possibility of tipping forward.
Keep doors closed until the appliance is completely installed and secured per installation instructions.
Due to size and weight of appliance and to reduce risk of personal injury or damage to the product – TWO PEOPLE ARE REQUIRED FOR PROPER INSTALLATION.
CAUTION Read the instructions in the installation manual
completely and carefully before you begin installation manual!
2.1 Installation Instructions
If the water hose is not long enough to reach the water tap, a 2.2 m extension hose, available under material number 212397 can be used.
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3 OPERATION
THERMADOR - BOSCH – SIEMENS
GAGGENAU
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3.1 Power Button
Appliance will be switched on-off. ( A )
3.2 Ice Button
Icemaker will be switched on-off. ( B )
3.3 Alarm off Button
Switches the door and temperature alarm off. ( C )
3.4 Super cool Button
The super cooling mode will be switched on-off. (D)
3.5 Super freezer Button
The super freezing mode will be switched on-off.(E)
3.6 Display
The selected required temperature is displayed. (F) Activated special functions are shown using symbols. The menus and setting options which are available are represented on the fascia in the setup mode.
3.7 Arrow Button
With the arrow button (left or right) the target temperature adjustment is selected. (G)
3.8 Plus & Minus Button
The target temperature can be decreased and increased. (H) From 8°C / 46 °F” to 2°C / 35°F and From -14°C / 7°F” to -23°C / -9°F”
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3.9 Setup Button
Setup menu will be switched on-off. ( H ) Press the setup button. →Afterwards the first menu item is displayed.
Select the different menu items with the arrow buttons. Change with the plus and minus buttons the settings in the
menu items The setting in the menu items will be stored when
o the menu item will be left or o the setup menu ended with the setup button
Settings which can be changed in setup mode:
Temperature unit selection : °C or °F Language selection Tone : Buzzer will be on and off. Eco function: Eco function on and off
3.10 Vacation Button
Vacation mode will switched on-off . ( J )
3.11 Motorized Shelf Button
Motorized shelf will be activated with the arrow buttons up and down.
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3.12 Super Cooling Mode
Super cooling mode will be switched on by pressing the super cool button.
Symbol ‘’SUPER and REFRIGERATOR’’ is activated. The “2°C / 6° F ” is used as the setpoint temperature.
The compartment is reseted to normal operation by pressing super button or 6 h. has expired.
After deactivation of super mode following adjustments will be chosen: Setpoint temperature which is chosen before Special functions ECO is erased.
3.13 Super Freezing Mode
Super mode will be switched on by pressing the super freezing button. Symbol ‘’SUPER’’ and FREEZER is activated. The “-30°C / -22° F ” is used as the setpoint temperature. Compartment alarm –on temperature value is set to -4°C / 25
°F The compartment is reseted to normal operation
by pressing super button or 52 h. has expired.
After deactivation of vacation mode following adjustments will be chosen:
Setpoint temperature which is chosen before Special functions ECO is erased
3.14 Vacation Mode
Vacation mode will be switched on by pressing the vacation button. Symbol ‘’ VACATION ’’ is displayed.. The “-16°C / 3° F and 8°C / 45°” is used as the setpoint
temperatures. The interior light is switched off.
The compartment is reseted to normal operation by pressing vacation button
After deactivation of vacation mode following adjustments will be chosen:
Setpoint temperature which is chosen before All special functions ECO and super modes are erased.
3.15 Sabbath Mode
To enter the Sabbath mode: Hold down "super" button Press "vacation" button. Hold down super button for 3 seconds more. → Sabbath his displayed. Sabbath Mode is on.
When Sabbath is active: Super function is ended. Ice maker switches off. Tone is off. The interior light is switched off. The background light of the display is reduced. The “-16°C / 3° F and 8°C / 45°F” is used as the setpoint
temperatures.
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Motorized shelf can not be activated. The compartment is reseted to normal operation
by pressing vacation button. After deactivation of Sabbath mode following adjustments will be chosen:
Setpoint temperature which is chosen before All special functions ECO and super modes are erased.
3.16 ECO Mode
ECO mode is activated in setup menu. ECONOMY displayed instead of the setpoint temperature. The” is used as the t temperature. Super is switched off.
ECO mode is ended If setpoint temperature is changed. If Super is activated. If ECO is deactivated in setup menu.
After deactivation of Eco mode following adjustments will be chosen: Setpoint temperature which is chosen before
3.17 After Filter Change
To reset the filter change signal after change of filter: Hold down "super cool" and “ice" buttons simultaneously for 3
sec. → Filter display is reseted.
Info: If the signal is not reseted, next filter change signal will not be displayed.
3.18 Deactivating the Filter Change Display
If the appliance will be used without a ‘’ Ultra Clarity ‘’ water filter, then it is possible to deactivate the filter change signal. To switch off the filter change signal:
Press "setup" and “ice" buttons simultaneously for 3 seconds. → Filter display is deactivated.
To switch on again the filter change signal: Press "setup" and “ice" buttons simultaneously for 3 seconds. → Filter display is activated.
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4 COMPONENTS
4.1 Compressor Compartment
A – Fridge Compressor B – Freezer Compressor
A – Transformer for upper lightning (evap cover) B – Power module C – Condenser fan motor
Ambient sensor (in front of the condenser)
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4.2 Display Electronic
4.3 Fridge Compartment Sensor
4.4 Fridge Evaporator Sensor
4.5 Fridge Thermo Fuse
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4.6 Fridge Evaporator Fan
4.7 Freezer Evaporator Compartment
Freezer comparment sensor
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4.8 Freezer Evaporator Sensor and Thermo Fuse
4.9 Freezer Evaporator Fan
Thermic fuse
Sensor
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4.10 Icemaker (in FC)
A – LED for error code and self test B – Detective switch for ice hopper/ice bin is full of ice or not locked
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4.11 Motorized Shelf Assembly (optional)
4.12 French Door (Trio Door) Heater (Flip mullion)
Left fridge door
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4.13 Hinge System
WARNING Before door direction change or before hinge
change the hinge screw should be on 0 position!
4.14 Temperature Limiter Switch (From FD8802)
Appliances from FD 8802 have a temperature limit switch on the area of top lights in fridge compartment.
Info: If the limiter switch is replaced, the position of the switch must be like above. The written information must be readable from front if installed. Otherwise it will not function properly.
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4.15 Security Valve
4.15.1 Security Valve behind the Condenser ( From FD 8803 )
Appliances from FD 8803 have an additional security valve at the back of the condenser.
4.15.2 Security Valve in front of the Condenser ( From FD 8905-8906 )
US Models From FD 8905 EU Models From FD 8906 Beginning from these FDs the appliances are produced with the security valves located in front of the condenser.
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4.16 Height Adjustable Roller
Picture Info
-
From FD 8712 - the flexible shaft was inserted inside an alu tube
From FD 8811 – new flexible shaft design
Picture Info
From FD 8905 – new toe kick fixation parts (left&right)
From FD 8907 – metal washer added to prevent
the roller to be stuck when the shaft is manually turned
See point 4.26 New Height Adjustable Rear Roller with Worm Gear Mechanism
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4.17 Air Separator
During the installation process the air separator, which is supplied in the installation package, must be mounted.
WARNING If the air separator is not mounted, the following
situations will occur: - reduced performance, - increased energy consumption, - higher noise level, - possibility of damages in the cooling system due to incorrect operating conditions.
4.18 New Ice Maker Water Inlet Part (From FD8706)
Water Inlet Assembly – old
Water Inlet Assembly – new
The new water inlet assembly can be used in old appliances as well.
A + B – Housing & Cover Part Nr.: 605711
A – Housing Part Nr.: 609917 B – Cover Part Nr.: 609918
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4.19 New Condenser w. Plastic Housing (From FD8906)
Old
New (plastic housing)
To eliminate the noise caused by the coils of the condenser, the housing of the condenser was changed to plastic
4.20 New Finger Protection (From FD8810)
Finger protection with improved fixation detail
Lateral side cover
Fixation backet – Door Panel
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Fixation backet – Door Panel
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4.21 “L” Formed Installation Bracket (From FD8910 – only for US Version)
As of FD8910, the new installation brackets, “ L ” formed, were introduced in the production. The new brackets are fixed on the wall.
Part numbers Left: 661226 Right: 661227
Part numbers L Bracket: 684890 Adhesive Sponge: 619041
CAUTION In case of replacing the L bracket, please order
the adhesive sponge separately and stick on the bracket as shown in the picture.
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4.22 Long Installation Brackets “Omega Brackets” for Door Panel (From FD8912)
In order to have an easier door panel installation, the installation brackets that are being attached on door panels were improved and introduced in the production as of FD8912.
OLD NEW
The old brackets on the upper and lower door panel
The new brackets on the door panel With the introduction of new brackets, customer service index (KI) was also increased. The part for new brackets can be found in the exploded views.
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4.23 New Finger Protection with Screw Fixation (From FD9003)
The new finger protection profile and the fixation brackets were improved to install them on the appliance with screws. KI was changed as well.
4.24 Improved Door Heater & Additional Upper Plate Heater – Only for 3 Door Models (From FD9004)
As of FD9004: - The design of the door heater on 3 door models was modified, - The heater value of the door heater was changed, - An additional self-adhesive heater inside the upper gliding plate was introduced in the production. Due to these technical changes customer service index – KI was increased. New door heater value 3.5W Additional heater inside gliding plate 0.5W
A – Old door heater B – New door heater C – Additional heater inside the plate
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4.25 Back Wall Insulation Sponge (From FD9008)
In rare cases corrosion/rust may occur depending on the high ambient humidity level and physical contact btw the appliance and the wall. The corrosion/rust is generally, observed, on the back wall of the appliance. (see pic1) To prevent future corrosion/rust formations, a self-adhesive insulation sponge came into force in the production as of FD9008. Within the new appliances, self-adhesive insulation is being attached on the back wall. (see pic2)
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4.26 New Height Adjustable Rear Roller with Worm Gear Mechanism (>FD9104)
As of FD9104 the design of the height adjustable rear roller has been changed to provide an easier adjustment of the roller. With the new design a worm gear (an endless rod) mechanism has been adapted to the rear roller. This mechanism enables the rear roller to move upwards and downwards without any restriction. Old Design
1 – Flexible shaft
New Design
1 – Shaft 2 – Worm gear mechanism The side panels are supplied as “complete” spare part including the worn gear mechanism.
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4.27 Insulation Pads for Pipe Connections (From FD9201)
Starting from FD9201, insulation pads (butyl pads) are being used in the production for insulating the connections between pipes. In front of condenser
In compressor area – rear connections
In case of a need from these pads, it can be ordered under material number 609024.
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5 FUNCTIONS
5.1 Cooling System
The two temperature zones, fridge and freezer compartments, are supplied by two separate cooling system, with a compressor for each compartment. The evaporators feature an electric heater and a circulating air fan. The evaporators are automatically defrosted.
Fridge Evaporator
Freezer Evaporator
Condenser
Frame Heater
Compressor Left - Fridge Right - Freezer
Magnet Ventil
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5.2 Electronic Controller
The controller consists of two modules. The operating and display module is housed in the evaporator compartment The power module is in the machine compartment. This is where all load components are actuated and the operating module is supplied with power. Another module INVERTER is located in front of the freezer compressor, which enables to operate the compressors in different speeds.
5.3 NTC Sensor
The appliance features 5 NTC sensors. All the sensors can be changed.
The freezer and fridge compartment sensors are used for controlling the temperature inside the compartments.
The freezer and fridge compartment evaporator sensors are used for automatic defrost.
The ambient sensor is used for controlling different components.
5.4 Fridge Compartment Closed-Loop Control
The compressor is switched ON When the fridge temperature ≥ the compartment switch on temperature.
The compressor is switched OFF When the fridge temperature ≤ the compartments switch off temperature
The temperatures are picked up by the compartment sensors.
5.5 Freezer Compartment Closed-Loop Control
The compressor is switched ON When the freezer temperature >= the compartment switch on temperature.
The compressor is switched OFF When the freezer temperature <= the compartments switch off temperature
The temperatures are picked up by the compartment sensors.
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5.6 Compressor
The appliance have two compressors , one for the fridge and one for the freezer. Compressor is operating with the inverter module,(optional depending on model) So the compressor is enable to run in different speeds , with the inverter module. Compressor without inverter module Compressor switches on and off according to the setpoint temperature. Compressor with inverter module Compressor switches on and off according to the setpoint temperature and runs in different speeds
The start speed is depending on the ambient temperature. Speed will be increased according the compressor operating
times. The speed is not reduced until the compressor is switched off.
Info: Speed controlled compressor has same resistance value for auxiliary and main windings.
5.7 Magnetic Valve (optional)
A magnetic valve is used in cooling cycle for energy saving option. The valve is installed in cooling circuit after the dryer. The valve closes the cooling circuit when the compressor switches off, as a result pressurized refrigerant remains between the valve and compressor. Before the compressor switches on according to the set point temperature, the valve opens the cooling circuit and pressurized refrigerant flows in to the evaporator, as a result it is enabled to have cooling performance without compressor runs.
The solenoid valve is switched on 12 s. before compressor start and switched off immediately with the compressor stop.
If the ambient temperature is higher than “35°C / 95 °F ” or the
supply voltage is lower than “107V US / 215 V EU the stop valve pre running time changes to 3 min
If the ambient temperature is higher than “35°C / 95 °F ” and
the supply voltage is lower than “107V US / 215 V EU ”the stop valve pre running time changes to ‘’8 min
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5.8 Evaporator Fan
The compartment fan runs parallel to the compartment compressor. The fan operates with “pulsing” for a limited time until the evaporator reaches it’s cold condition. Special functions:
During an open door the fan is always switched off Fan is switched off during defrost period Fan is activated acc. to defrost phase and phase after
defrosting After door was closed the fan is switched on for 30s
5.9 Condenser Fan
The fan runs parallel to the compressor (if one of the compressors runs) depending on the ambient temperature.
Ambient temperature < 20 °C / 68 °F ” the condenser fan is off.
20°C / 68 °F ≤ ambient temperature ≤ 28°C/ 82 °F low rotation speed
28°C/ 82 °F ≤ ambient temperature ≤ 35°C/ 95°F
middle rotation speed.
ambient temperature > 35°C/ 95°F high rotation speed.
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5.10 Adaptive Defrost (Fridge)
Actuation of a defrosting phase is determined according to the following factors..:
Last defrosting period. Appliance running time. Compressor running time Door openings
Defrosting is operated in 9h, 20h, 23h, 83h . Sequence schedule of RC defrosting:
The fan is activated for 5 min. Then the defrost heater and the drain heater are activated until
the evaporator sensor reaches the “9,5°C/ 49°F” or max. 60 min . has expired.
Then the drain heater will remain activated for an additional 8 min.
Compressor runs but fan will stay off until the evaporator sensor has reached the “-1 °C/30°F”.or max 8 min has expired.
Afterwards the RC enters normal mode
5.11 Adaptive Defrost (Freezer)
Actuation of a defrosting phase is determined according to the following factors..:
Last defrosting period. Appliance running time. Compressor running time Door openings
Defrosting is operated in 9h, 20h, 23h, 83h. Sequence schedule of FC defrosting:
The fan is activated for 5 min. No component is active for 5 min. Then the defrost heater and the drain heater are activated until
the evaporator sensor reaches the “9,5°C/ 49°F” or max. 60 min . has expired.
Then the drain heater will remain activated for an additional 8 min.
Compressor runs but fan will stay off until the evaporator sensor has reached the “-1 °C/30°F”.or max 8 min has expired.
Afterwards the FC enters normal mode
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5.12 Alarm Function
5.12.1 Door Alarm
When the door( freezer or fridge) remains open for longer than 30s a door alarm is triggered.
DOOROPEN is displayed and buzzer is activated. The alarm is ended automatically
when the door is closed When ‘’ALARM OFF’’ button is pressed
The alarm is ended. The alarm is again triggered when 60s is again exceeded.
5.12.2 Temperature alarm and memory function for freezer
Temperature alarm is triggered; when the temperature for 30 min. exceeds “-6°C 21°F”.
The ‘’ ALARM ‘’ symbol and the displayed setpoint temperature flashes and the buzzer beep every second.
During defrosting and for the 2h after defrost no temperature alarm is triggered .
In super mode the “alarm ON temperature” changes to “-4°C / 25°F
The buzzer and the alarm display switches off automatically
when the actual temperature falls below the “-12°C / 10°F.
When the ALARM OFF button is pressed, the acoustic alarm is switched OFF the alarm display stops flashing. The warmest temperature for the compartment is displayed for 10
s. The alarm is again activated when -6°C / 21°F is still exceeded after 24h.
5.13 French Door (Trio Door) Heater
The 3-door variant appliance is equipped with a heater, and has to be switched on as soon as damp forms on the door flap. Activate and deactivate the door heater: Simultaneously hold down the .super cool and alarm off button for 3 seconds. The DRY DOOR and the momentary status (on-off) will appear on the display. If the trio door heater is activated it is always on
5.14 Thermal Cut-out
Another thermal cut-out (fuse) is also attached to the freezer and fridge evaporator. If the temperature of the evaporator rises above 70 °C, this thermal cut-out disconnects the defrosting and channel heaters. If the heaters were disconnected via this limiter, it is no longer functional and must be replaced.
5.15 Temperature Limiter Switch (From FD 8802)
Appliances from FD 8802 have a temperature limit switch on the area of top lights in fridge compartment. If the temperature on the top light area rises above 70 C, lights will be switched off. Lights will be switched on again if the temperature falls below 50 C.
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5.16 Icemaker
CAUTION To operate the icemaker, the ice bin should be
on its place and locked. Otherwise ice production cycle will stop at step 5. (see ice production cycle)
Icemaker will be active if ‘’ICE’’ button is pressed.
If ice button is not pressed and ‘’ICE’’ is not displayed on the display ice production will not start.
If the temperature in freezer compartment is
warmer than -12 °C, then ice production will not start.
If ice bin is full of ice, ice production cycle will
stop at step 5 (see ice production cycle) If the water filter is not installed or not well
assembled, then ice production will not start.
5.16.1 The Water Flow Diagram
This illustration represents the water flow of appliances without security valve.
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5.16.2 The Water Flow Diagram (from FD8803)
This illustration represents the water flow of appliances with security valve.
Pos. Benennung / Name 1 Wasserzulauf-Schlauch / Water connection tube2 Filterkopf, Schlauch 1 / Filter housing 3 Wasserfilter-Kartusche / Water filter cartridge 4 Filterkopf, Schlauch 1 / Filter housing
12a Wasserventil / Water valve Schlauch 2, Schwarz 12b Water tube high pressure (5/16")
12c Wasserventil / Water valve Schlauch 3, blau 13 Water Tube low pressure (1/4")
14 Wasserzulaufhülse mit Heizung / Tube adaptor w. heater (1.5W) Trichter
15 Spill protect part for ice maker 16 Eisbereiter / Icemaker
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5.16.3 Ice Production cycle
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5.16.4 Check for ice bin full or removed
The trace of light under the ice maker controls whether the ice hopper is full or not
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5.17 Special Programs
5.17.1 Start – up program
The start-up program becomes active when the following conditions are fulfilled at the moment the appliance is started up:
none of the installed temperature sensors (excepting ambient temperature sensor) are defect.
the temperatures of the freezer and fridge compartment sensor > 5 °C / 41 F
the door is closed Start-up program will activate all components, including complete ice production cycle, with 70 sec delay.
5.17.2 Service and Demo program
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Button test: The display shows “BUTTON ‘’. Pressing a button the number of the button is displayed (e.g. “BUTTON 8” for Setup button) and a buzzer tone is activated. Display test: The display test is a continuous sequence which can be ended by pressing the buttons Super and setup for 3s Sequence:
1) LCD backlight activated for five seconds; no LCD segment or symbol is activated.
2) LCD backlight activated for five seconds; all affected LCD segments and symbols are activated
3) LCD backlight off for five seconds; all affected LCD segments and symbols are activated
4) LCD backlight activated for five seconds; all affected LCD segments and symbols are activated
5) LCD backlight activated for five seconds; half of LCD segments and no symbols are activated
6) LCD backlight activated for five seconds; other half of LCD segments and all symbols are activated
7) Starting with 1) Component test: (For US & EU Models before E2008 change) By pressing the setup button the loads will be activated. The status of the load is additionally displayed with the symbols ON and OFF LOAD 0: FC compressor LOAD 1: RC compressor LOAD 2: Trio door heater (not used for two door models) LOAD 3: RC defrost heater LOAD 4: FC defrost heater LOAD 5: RC drain heater LOAD 6: FC drain heater LOAD 7: condenser fan LOAD 8: RC evaporator fan LOAD 9: FC evaporator fan LOAD A: ice maker ( See Capital ) LOAD B: Magnetic valve
Component Test: (only for E2008 US Models with 2 speed controlled compressor) B36IT71SN/B36IT71SNS/B36ET71SN/B36ET71SNS/RY491701/T36IT36IT71NNP/T36IT71FN/T36IT71FNS/T36IT71FS/T36IT71FSE /RB491700/T36IB70NSP LOAD 0: RC compressor LOAD 1: FC compressor LOAD 2: Triotürheizung (not used for two door models) LOAD 3: RC defrost heater LOAD 4: FC defrost heater LOAD 5: RC drain heater LOAD 6: FC drain heater LOAD 7: not used LOAD 8: condenser fan LOAD 9: FC evaporator fan LOAD A: RC evaporator fan LOAD B: Ice maker ( See Capital ) LOAD C: FC Magnetic valve LOAD D: RC Magnetic valve Analog inputs: The display shows the number of the sensor and automatically the measured temperature in °C or °F. SENS0: FC evaporator sensor SENS1: ambient sensor SENS2: not used SENS3: not used SENS4: FC room sensor SENS5: RC evaporator sensor SENS6: RC room sensor SENS7: not used SENS8: not used
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Digital inputs: The display shows the number of the switch and the status with the symbols ON and OFF SWITCH 0: vacation switch (OFF = vacation active) SWITCH 1: RC door switch (OFF = door closed) SWITCH 2: FC door switch (OFF = door closed) SWITCH 3: not used SWITCH 4: not used SWITCH 5: water usage (not a CS related step) Compartment test: The regulation of the compartments can be activated and deactivated with the setup button. The status is displayed with the ON and OFF symbols. TEST 0: FC control TEST 1: RC control
Compartment test is used in the production phase to check the cooling of both compartments. Not a CS related test!
Service program end: With the button right will the test program ended. The appliance control starts with a RC defrost.
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DEMO Program When DEMO Mode is active:
No loading components are activated. All setting functions can be initiated. The under voltage display and the sensor error display are
deactivated. Demo mode is ended when the appliance is switched off.
5.17.3 Auto diagnostic program
Activation of the auto diagnostic program: Switch the appliance off and wait at least three minutes. Switch the appliance on. Press the buttons ‘’ALARM OFF’’ and ‘’SETUP’’ together until
“LOAD 0” appears on the display. (ca 5 seconds.) →The auto diagnostic program starts. Program runs as follows:
The electronics check all sensors (-55°C to 60°C) → If a sensor is defect, the related error message (see fault display) appears and the appliance switches to normal mode. (no load activation) → If all sensors are OK, the electronics switch all components for five seconds on.
Finally the program switches to normal operation.
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5.17.4 Icemaker self test
Before self test bring the appliance to the following status.
1 Ice maker is enabled
2 Freezer and Fridge door switches not fixed
3 Ice bin should be in its place and locked
The self test will be initiated by the following steps.
1 Press “ICE” to turn OFF the ice maker
‘ICE’ symbol will disappear
2 Fix the fridge and freezer door switches with an adhesive tape
3 Press the “ON/OFF” button to switch off appliance
Wait at least 10 seconds
4 After 10sec, switch on the appliance
5 Press ‘’ALARM OFF’’ button to make the text / numbers visible
Temperature is indicated but backlight remains OFF.
6Press “ICE” button to turn ON the ice maker
Within 70 sec. after Power Up!
7
Wait exactly 5 sec and press again ICE button to turn OFF the ice maker
8 Wait for 70 sec
The test includes both a check of the electrical components (e.g. heaters of icemaker, icemaker sensor and water valves. ) and mechanical movement of the ice tray. A short flash of the service LED indicates that a test step was performed successfully. The test will be finished approximately in 5 min. At the end of the test a long red signal ( ~30sec.) shows that the self test is completed successfully. Otherwise the service LED flashes with the appropriate error code. ( see the list of error codes ) Info: In the test of water valve, electronic opens the tray valve only about for 1 sec., so no water flow will be visible during self test. Info: The movement of the ice tray will start after approximately after 2 min. Info: For the appliances with FD>8803, the LED will blink if the self test is successfully initiated.
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5.18 New Ice Maker
The ice makers were improved in terms of motor and software. The Improvements:
The ice maker motor The ice maker software The self-test process
In the new self-test process, the waiting time for deactivating the ice maker was extended. (2-10 seconds) The new ice makers, - features an easy way to initiate the ice maker self-test process - can only be used in the appliances with security valve - will not be the substitute part of the old ice makers The new ice maker spare part codes and the self-test process are as follows:
Appliance Type Spare Part Nr Fridge/freezer combination (RB491/RY491...) European variants
647253 684896 702050
Fridge/freezer combination (RB491/RY491...) US variants
647254 684889 702092
Before self test bring the appliance to the following status.
1 Ice maker is enabled
2 Freezer and Fridge door switches not fixed
3 Ice bin should be in its place and locked
The self test will be initiated by the following steps.
1Press “ICE” to turn OFF the ice maker
‘ICE’ symbol will disappear
2Fix the fridge and freezer door switches with an adhesive tape
3Press the “ON/OFF” button to switch off appliance
Wait at least 10 seconds
4After 10sec, switch on the appliance
5Press ‘’ALARM OFF’’ button to make the text / numbers visible
Temperature is indicated but backlight remains OFF.
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6 Press ICE button to turn ON the ice maker
Within 70 sec. after Power Up!
7 Press again “ICE” button in 2-10 seconds to turn OFF the ice maker
The LED will blink, if the self test is successfully initiated
8 Wait for 70 sec
The test includes both a check of the electrical components (e.g. heaters of icemaker, icemaker sensor and water valves. ) and mechanical movement of the ice tray. A short flash of the service LED indicates that a test step was performed successfully. The test will be finished approximately in 5 min. At the end of the test a long red signal ( ~30sec.) shows that the self test is completed successfully. Otherwise the service LED flashes with the appropriate error code. ( see the list of error codes ) Info: In the test of water valve, electronic opens the both water valves for 6 seconds.
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6 REPAIR
6.1 Mini Manual (only for US Version)
There is a mini manual inside the upper hinge box, which consist of the explanation of service mode and failure messages. If the door direction will be changed, change the mini manual from the right or left hinge box, or vice versa.
6.2 Opening the Refrigeration Circuit
CAUTION Whenever the refrigeration circuit is opened,
always replace the drier before evacuating and filling the refrigeration circuit.
If there will be no compressor change, evacuation and gas charge can be done from front side of the appliance.
6.3 Leaks on Intake Side
If the refrigeration circuit leaks on the intake side resulting in repairs, always replace the compressor and drier.
CAUTION If atmospheric humidity penetrates the
refrigeration circuit, the oil in the compressor will be contaminated.
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6.4 Compressor Change
CAUTION The appliance must be removed from the
installation cavity. If the appliance has a side-by-side connection,
no need to remove the connection!
To change the compressor, following steps have to be followed.
Step Picture Action
1
Remove the lower and
upper back panels
2
In bottom mount
appliances, fridge
compressor is located at the left side
and the freezer
compressor is located at the right side
3
Remove the deco panel and the toe kick panel
4
Remove the magnetic
valve and the mains
terminal so that the
compressor can be easily
removed
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5.1
Remove the frame heater-
drier connection
pipe
5.2
Remove magnetic
valve-drier connection
6
Remove the suction pipe connection
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7
Remove the pressure side
connection
8
Remove the compressor
bolts
9
After removing
the compressor, connect the service pipe (see Picture) And the new drier and use lockrings to make the
connections
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6.5 Removal of Inverter Module
To remove the Inverter from the compressor the screw(below picture) connected the inverter to the compressor should be removed.
To reach the screw from front side, use an L-shape screwdriver.
For 36’’ appliances the front screws of the seperator sheet next the compressors can be unscrewed and moved to the right to obtain much space.
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6.6 Replacement of Power Module & Condenser Fan
Info: While removing the slider plate, touch and press softly the condenser for easy disassembly. ( see picture below)
6.7 Evaporator Cover
1. Firstly remove the side lamb covers, side supports and airflow channel.
Hint: While removing the lamb cover, use an thin screwdriver to pull out the front profiles from the bottom side. 2. Remove the evaporator cover by unscrewing from 6 points.
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6.8 Height Adjustable Roller Change
If the height adjustable roller (which is located at the rear side of the appliance) is damaged, it can be replaced by changing the whole aggregate side panels.
WARNING The appliance is heavy! To change an aggregate side panel 2 technicians
are required!
Sharp edges: Wear protective gloves!
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The Aggregate side panel spare part numbers are given below:
Aggregate Side Panel Left
Spare Part Number: 683996
Aggregate Side Panel Right
Spare Part Number: 683997
CAUTION It is not recommended to use a cordless
screwdriver for height adjustment! Always turn the flexible shaft manually.
The adjustment of the rear-feet is facilitated if the appliance is unloaded at rear side.
The following steps show how an aggregate side panel can be replaced.
Step Picture Action
1
Unscrew the toe kick panel.
2
Unscrew the deco panel.
3
Remove the deco panel and the toe kick panel.
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4
To replace the aggregate side panel, the rear cover plates behind the
appliance must be removed.
5
The side panels are fixed with 3
screws located at the front (2x) and rear side
(1x) of the panel. To
replace the side panel all screws must be removed.
5.1
Remove the upper screw
located at the top of the side
panel.
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5.2
Remove the lower screw
located at the bottom of the side panel.
5.3
Remove the upper screw
located at the top rear of the
side panel.
6
Detach the side panel
from its fixation detail located
at the rear side.
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7
Remove the Side-by-Side
heater socket. (only if the
right panel is being
changed)
8
Push the side panel to the
back so that it can completely
be detached from the
appliance.
9
Since the side panel was
removed from the appliance, it must be kept
upwards to prevent falling
down.
Warning!
The appliance is too heavy. Hold it tight
and carefully!
10
Attach the new side panel under the appliance.
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11
Lock the fixation detail
of the side panel to the
base sheet by pushing it to
the front.
12
Reattach the Side-by-Side heater socket to it’s housing.
13
Secure the new side panel
by screwing from 3
locations. (upper-rear
screw)
14
Secure the new side panel
by screwing from 3
locations. (upper-front
screw)
15
Secure the new side panel
by screwing from 3
locations. (lower-front
screw)
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16
After screwing the new side
panel, the rear cover plates
can be reattached to the appliance.
17
Reattach and screw the toe
kick panel.
18
Reattach and screw the deco
panel back.
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6.9 Motorized Shelf Assembly
1. Remove the locking clips of the motorized shelf on right and left. Then remove the shelf.
2. Remove the evaporator cover.
3. Remove the spindle.
4. Unscrew the motorized shelf and rail from 4 points.
WARNING Left motor group and right driven mechanism must be at the same level!
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6.10 French Door (Trio Door) Heater (Flip Mullion)
Follow the below steps for the removal and re-assembly of the door heater. 6.10.1 Door Heater Removal
Remove all the door trays.
Remove the left door tray rail by unscrewing from 3 locations.
Remove the left rail.
Remove the fixing pins from 2 locations. (top - bottom)
Unplug the electrical connection of the heater and then move the door heater upwards to remove it from the appliance.
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6.10.2 Door Heater Reassembly
Plug the electrical connection Push the socket inside the
housing.
Push the door heater Reattach the left rail. Do not break downwards to lock into the nails of the door heater! its place.
Secure the left rail. Screw the rail from 3 locations.
Insert the 2 fixing pins into their cavities. (top & bottom) Pay attention that side “B” (rib side) must face outside, side “A” (flat side) must face inside. A-Flat side (outside) B-Rib side
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6.11 Voltage Measuring from Icemaker Socket
For a correct communication, between the display electronic and icemaker 5V DC between pin1 and pin2 at icemaker socket should be measured. Ice On --> 5V Ice Off --> 0V
CAUTION Before measuring, pay attention to the direction
of the socket!
Alternative Method : This voltage can be measured in test program, by choosing the appropriate ( ICE ) LOAD in load test. If in the test program icemaker is activated via setup button, than 5V should be measured.
6.12 Voltage Measuring from Display Module
9V DC between pin1 and pin 3 at the socket connection of the display electronic should be measured for a correct communication with the power module.
pin1: GND pin2: data pin3: 9V
Pin 1 Pin 2
Pin 2 Pin 1
Shape 1 Shape 2
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6.13 Voltage Measuring from Motorized Shelf Motor
Motorized shelf is equipped with a DC motor. To check the voltage at the motorized shelf socket on the back wall, following values should be measured. While pressing the motorized shelf upwards movement button, the voltage value is around 12 V DC.
While pressing the motorized shelf downwards movement button, the voltage value is around 9 V DC.
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7 FAULT DIAGNOSTICS
7.1 Fault Displays
E01 : Fridge compartment Sensor break / short circuit E02: Freezer compartment Sensor break / short circuit E06 : Fridge evaporator sensor No failure message
during normal operation. After auto diagnostic test, E06 is displayed, if evaporator sensor fails
E07 : Freezer evaporator sensor. No failure message during normal operation. After auto diagnostic test, E07 is displayed, if evaporator sensor fails
E15 : Ambient Sensor break / short circuit E10 : Power module software failure E11 : Display module software failure E20 : Communication error between power and display
module. DOOROPEN: When the door remains open for longer 30 s LOWPOWER: Not working, until the voltage is above 85 V US / 165 V EU
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7.2 Check List - Insufficient Cooling / No Cooling (Magnetic Valve & Compressor Check List)
Check welding points for leakage ------- Oil found ------- Do necessary repair I
No oilI
Attach the multimeterI
Initiate service programme (LOAD... See repair manual of the related modelI
Go to magnetic valve step ------- No mechanical noise ------- Check socket connectionsI Check Power module<-->MV connection
Mechanical noise Check MV coilsI (US-->1,4 kΩ, EU--> 4.9 kΩ)I I I no Ohm valueI I I Replace magnetic valveII
Go to compressor step ------- Appliance is not cooling ---------------------------------------I I I
Appliance is cooling (Evap is cold) | |I I I
Magnetic valve o.k. Is the measurement on the The low pressure side| low pressure side nearly vacuum ? is higher than 1 bar
Check the appliance again I ICompressor o.k. Compressor is defective
I I* The new power module has a Replace power module* Replace compressor
security function for MV US Variants (up to FD 9006) |in each 60 sec. Europe Variants (up to FD 9010) Check appliance again after the repair
|Replace magnetic valve
|Check appliance again after the repair
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Diagnose stepsPlug off applianceWait for internal pressure stabilisation ( 10 min )
IAttach the multimeterInitiate service programme (LOAD...) See repair manual of the related model
IGo to compressor stepActivate compressor
IIIII
I ICompressor runs Compressor does not run
I IAttach the multimeter to mains terminal to brown
and black cablesAttach the multimeter to mains terminal to brown and black cables
See the pictures for measurement See the pictures for measurementI I
Compressor is o.k. (electrically) Compressor,power module or inverter can be defectiveI I
For cooling circuit related problems (e.g. Leakage, blockage) Replace the related defective component
see general repair manuals II Check the appliance again after the repair
Find the root cause and vacuum & fill the appl. if necessary
ICheck the appliance again after the repair
Warning! Comply with ESD information and do not touch components in the appliance.
-----------------------------------------------------------------------------------
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Rpm Scale Hz Scale1600 rpm 53 Hz1800 rpm 60 Hz2000 rpm 67 Hz2200 rpm 73 Hz3000 rpm 100 Hz4500 rpm 150 Hz
Example 1: The compressor is running and... Hz --> 53.02Hz, V--> ~2.2V So... 53.02x60/2 = ~1600 rpm The rpm value is within the scale
Example 2: The compressor is not running and... Hz -->16.01Hz, V -->~2.2V So... 16.01x60/2 = 480 rpm The rpm value is out of the scale.
Condition 1 If frequency is between 53 Hz and 150Hz but if the compressor is not running --> Replace the inverter. Because the inverter does not send signal to compressor to start up! Condition 2 If the frequency is not within the range of 53 Hz and 150Hz and if the compressor is not running --> Replace the power module. Because the power module does not send signal to inverter to start up compressor!
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7.3 Icemaker Fault Diagnostics
TROUBLESHOOTING PLAN
Complaint: No ice production
DO NOT TURN OFF CONTROL POWER SWITCH OR ICE MAKER CONTROL SWITCH ON CONTROL BOARD BEFORE
PROCEEDING!
Is the Ice maker displaying any error code? (Note: open the freezer door, freezer door switch must depressed to view the ice maker service LED fault codes.
No Fault code displayed, proceed with proper diagnosis. (Note fault code on repair invoice)
Yes
Is the icemaker switched on via Ice button? (If ‘’ice’’ is displayed, it means Ice maker is switched on.) Confirm unit is not in Vacation mode or Sabbath mode.
Switch on the Ice maker by pressing the Ice button and turn off Vacation/ Sabbath modes.
Is the bin button below Ice maker pressed by ice bin?
Push the ice bin back to press the button below Ice maker.
Is the water tap open? (Is the waterline is connected properly to allow water to Ice maker.)
Open the water tap (Check waterline connections.)
No
Yes
No
Yes
No
Yes
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Is the w ater valve operating correctly? A pply to the socket connection of w ater valve 115 V for U S or 230 V for EU and observe the w ater flow into the ice m aker.
R eplace w ater valve
Is there any ice blockage on the ice m aker w ater inlet area? (See pic. 1)
D o necessary repair to elim inate the failure w hich causes the tem p. increase.
A re there any disturbances that negatively affect the cooling perform ance of appliance (unsealing of door gasket)
Is the w ater inlet heater functioning correctly? (C heck through the Ice m aker socket the resistance value of the heater (see pic.3 pins 3 & 4) U S: 7kh m EU : 33khm .
R eplace the w ater inlet heater.
R eplace the valve.
Feed w ater filter cartridge into the opening in the appliance base as far as it w ill go. A nd turn the filter cartridge 0-180 in a clockw ise direction. (See pic. 2)
Is the w ater filter assem bled correctly? To be sure about the correct place, push the filter and turn it clockw ise com pletely.
N o
No
Y es
Y es
Yes
Y es N o No
Y es
Y es
No
Does the Ice maker record any error codes during self test?
Recheck for any disturbances that negatively affect the cooling, ice production or performance of appliance if none found replace ice maker.
Do the necessary repairs. Refer to the list of faults of the ice maker in repair manual
Can the Ice maker start the Ice maker self test? (Start Ice maker self test referring to the repair manual.) (See QuickFinder)
No
Yes
No Yes
Is the Ice maker socket connected to the appliance properly?
Is the 5V available on pins 1 & 2 of the related ice maker socket connection with ice button on? (See pic. 3)
Change Ice maker.
Change power module
Connect the socket properly
No
No
Yes
Yes No
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Pic1.
Pic2.
Pic 3. For appliances FD<8803 (without security valve)
Pic 3. For appliances FD>8803 (with security valve)
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7.4 Icemaker Fault Display
When the Ice-maker detects an error the Red Service LED will start flashing to communicate this error.
CAUTION Icemaker fault display may be seen in normal
operation if the light switch is pressed (fix with a tape).
The structure of the flashed messages is as follows: 1 long flash to indicate the start of the error code. This flash should not be counted towards any of the error codes. Pause with the LED off. A series of between 1 and 9 flashes. This forms code 1. Pause with the LED off. A series of between 1 and 9 flashes. This forms code 2. Pause with the LED off. A series of between 1 and 9 flashes. This forms the Device Code. Then the fault code is established. for ex.: ( 2 -1 -1 ) 2: Code 1 1: Code 1 1: Device Code If an error code is detected, action list should be used for troubleshooting.
Action list for icemaker fault list: If an error code occurs do the following control according to the following action list.
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Kode 1
Kode 2
Kode
3
Problem Action
1 1 1 Ice production cycle is interrupted.
Start icemaker self test and observe if ice tray rotates. If ice tray will not rotate:
a, Check the icemaker for a mechanical blockage.
b, If there is no mechanical blockage , then replace icemaker.
1 2 1 Ice production cycle is interrupted.
Start icemaker self test and observe if ice tray rotates. If ice tray will not rotate:
a, Check the icemaker for a mechanical blockage.
b, If there is no mechanical blockage , then replace icemaker.
1 3 1 Ice production cycle is interrupted.
Start icemaker self test and observe if ice tray rotates. If ice tray will not rotate:
a, Check the icemaker for a mechanical blockage.
b, If there is no mechanical blockage , then replace icemaker.
1 4 1 Ice tray heater or icemaker electronic is faulty.
Heater and electronics are not replaceable, replace the ice maker.
2 1 1 Sensor fault in ice maker Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, sensor is not replaceable, replace the ice maker
2 2 1 Sensor fault in ice maker Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Sensor is not replaceable, replace the ice maker
2 3 1 Internal ice maker fault. Replace the icemaker
2 4 1 Self Test Failed as Door was open.
Fix the door switch with tape.
3 1 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again,. Replace the ice maker
3 1 2 Icemaker motor faulty Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Icemaker motor is not replaceable, replace the ice maker
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3 1 3 Water valve of icemaker faulty Check water fill valve of icemaker:
If problematic replace water valve
If water valve is okey, replace icemaker.
3 1 4 Ice tray heater is faulty. Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again,. Heater is not replaceable, replace the ice maker.
3 1 5 Icemaker inlet water heater problem.
Check the resistance of the inlet water heater according to the wiring diagram.
US Version : 7kOhm
EU Version: 33kOhm
If the resistance is okey, replace the Icemaker.
3 2 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 2 2 Icemaker motor faulty Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again,. Icemaker motor is not replaceable, replace the ice maker
3 2 3 Water valve of icemaker faulty Check water fill valve of icemaker:
If problematic replace water valve
If water valve is okey, replace icemaker.
3 2 4 Ice tray heater is faulty. Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again,. Heater is not replaceable, replace the ice maker.
3 2 5 Icemaker inlet water heater problem.
Check the resistance of the inlet water heater according to the wiring diagram.
US Version : 7kOhm
EU Version: 33kOhm
If the resistance is okey, replace the Icemaker.
3 3 2 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again,. Replace the ice maker
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3 3 3 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 3 4 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 3 5 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 4 2 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 4 3 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 4 4 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
3 4 5 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
4 1 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
4 2 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
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5 1 1 Main voltage is to high. Check main voltage
5 2 1 Main voltage is to low. Check main voltage
5 3 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
5 4 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
5 5 1 Internal ice maker fault Switch the appliance off and on.
If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly.
If the fault code is displayed again, Replace the ice maker
Switch the appliance off and on. If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly. If the fault code is displayed again, check the water inlet heater at the back of the appliance. If the heater is functioning, replace the ice maker.
Switch the appliance off and on. If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly. If the fault code is displayed again, check the water inlet heater at the back of the appliance. If the heater is functioning, replace the ice maker.
Switch the appliance off and on. If the fault code is not displayed again, then this fault is a temporary fault. Inform the customer accordingly. If the fault code is displayed again, check the water inlet heater at the back of the appliance. If the heater is functioning, replace the ice maker.
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7.5 Checking of Icemaker Sensor
To check the detective sensor and beam do the following:
Perform icemaker self test At the end of test when error code LED lights up constantly for
between 30s and 60s remove hopper: Hopper out LED off Hopper in LED on
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7.6 No Ice / Ice Formation at Water Inlet of Ice Maker
Consequence Cause / Measures Remedial action
No ice production
Ice formation in the ice maker water inlet
Check the following components and do the necessary repairs
1. Ice maker water inlet gasket check Check if the gasket in the water inlet cover is correctly positioned with the help of a mirror.
If the gasket is dislocated, put it into its correct position.
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Consequence Cause / Measures Remedial action
2. Water valve is leakage control
Check if there is a leakage in the water valve.
Remove the water tube from the water outlet of the valve.
Observe the water outlet for any possible water leakage. After 5 minutes.
After 10 minutes. Same result and no leakage.
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7.7 No ice / Appliances until FD 8705
Complaint: Icemaker is not producing ice. Reason: Customer can not locate the ice bin correctly. Solution: The factory did a modification in FD 8705 and installed behind the ice bucket a magnetic latch, to help to move the bucket in its place and change the design of the bottom freezer door For customer claims of appliances FD < 8705 : Replace the bottom freezer door.
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7.8 Icing in the Freezer Compartment
Problem: There is icing inside the freezer compartment around the gasket. Reason: Gap on the lower area of freezer door. (see below)
Solution: 1. Peel of the sticker on freezer door-drawer bracket. You will see the adjustment screw.
2. Loose the screw a bit, then turn the door clockwise/counterclockwise to make the door sealed through complete door gasket
3. And fix the screw back. Put the sticker again.
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7.9 Wrong Declaration of Filling Rate on Nameplates
The filling rate of R600 refrigerant for the given appliances is printed wrongly on nameplates. Below given correct values should be considered during gas charge. Affected appliances: RB491200 with index 02/05/06/07/08 RY491200 with index 02/03/04/05/06/07 CIB36P00 with index 01 CI36BP00 with index 01 K7791X0 with index 01 Wrong declaration on nameplates: Fridge : 45 gr Freezer : 90 gr Correct declaration: Fridge : 90 gr Freezer : 45 gr
7.10 Water Leakage in Water Line Connection Hose
Complaint: Water leakage in water line connection hose Reason: Defected sealing in the connection of hose. Solution: The improved sealing “612618” can be used.
The improved sealing (paper washer) Addition this sealing, please check the position of the pilot valve (back flow protector) located at the inlet of the water hose. If the pilot valve position is wrong, correct it by putting into the right position.
Wrong Correct
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New Water Hose Gasket A-cool appliances with water connection produced specifically for Europe market. With this new and paper based gasket, the water leakages that may occur at the water tap end of the water hose are eliminated. In any water leakage, which occurs at the water tap end, the new gasket has to be used
Old New Water Hose Kit (includes the gasket) 247192 674970
Gasket 611688 616509
old gasket new gasket
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7.11 Noise coming from Condenser Area
Consequence Cause / Measures Remedial action Condenser insulation sponge(s) (upper/lower) may touch the condenser fan motor blade. This situation might be caused if the separator sheet is removed from its place and not placed properly during the repair.
Place the sponge(s) in its correct positions.
Condenser coils may cause vibration while the fan motor or the compressor is running.
Touch the condenser coils with hand carefully and observe the noise source.
Noise coming from the condenser area
If the noise is still not eliminated after controlling the insulation sponge(s) and the condenser coils, replace the fan motor with “Sunon” brand fan. Spare part number 652338 Also see point 7.23 Power Modules with new Parameter for Condenser Fan Noise (only for EU Version
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7.12 Pilot Valve (Back flow Protector) is reversing 180°
Consequence Cause / Measures Remedial action
Pilot valve at the inlet of water hose is reversing 180°
Due to the water pressure the pilot valve may reserve and block the water flow.
To prevent the reversing, do some bending in front of the pilot valve with a plier.
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7.13 Check list for Condensation on Evaporator Cover and on Door Heater
Follow the check list when there is a condensation on evaporator cover and on door heater.
Action Check Point
1 2
1 DRY DOOR function
Check the function is active -
2 Door heater contact points
Check the contact points if they touch the housing completely
Check the contact points with multimeter
(read value:12V)
3 Cabinet-door gasket gap
Check if there is a gap between the cabinet and the door gasket. If there is a gap; 1- Apply metal washer 2- Apply strong force hinge
-
4 Upper glide plate of the door heater
See point 7.14
Condensation on the
Evaporator Cover & Door Alignment in
Trio Door (French
Door) Models
Insert 2 insulation sponge (left and right inside the glide plate
-
WARNING! THE FOLLOWING STEP MUST BE APPLIED IF THE PREVIOUS STEPS DO NOT SOLVE THE PROBLEM
Complaint: Condensation
on Evap Cover and on Door Heater
5 Door heater service kit
See point 7.21
Condensation on Trio Door Heater (flip
mullion)
Apply the service kit(the power of door heater inside the kit was increased and an additional heater was added inside the uppler glide plate)
-
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7.14 Condensation on the Evaporator Cover & Door Alignment in French Door (Trio Door) Models
Consequence Cause / Measures Remedial action
Condensation on the evaporator cover and the doors are not aligned correctly
Gap on the lower and upper corner of the left fridge door
1.Replace lower left and right hinges with the strong force hinges. Lower right: 644838 Lower left : 644839 a. Remove the old (low force) hinge
b. Mount the new (strong force) hinge
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Consequence Cause / Measures Remedial action
2. Put 1~1,5mm thick washer on lower left hinge. This application is only for the left screws on lower hinge of the left door.
When the washer is added, the upper right corner of the door gets closed.
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Consequence Cause / Measures Remedial action
3. Put 1~1,5mm thick washer on upper left hinge. This application is only for the left screws on upper hinge of the left door.
When the washer is added the lower right corner of the door gets closed.
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Consequence Cause / Measures Remedial action
After applying the new (strong force) hinges and washer, the gaps will be closed.
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Consequence Cause / Measures Remedial action
Flip mullion heater contacts do not touch the housing contacts properly
Check if the door contacts touch the housing contacts. If the heater contacts do not touch, gently bend these contacts up with your finger in order to contact with the housing.
Flip mullion heater is not active Activate “DRY DOOR” function to eliminate any possible condensation in front of the flip mullion heater.
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Consequence Cause / Measures Remedial action
Put insulation sponges into the upper gliding plate of trio door heater (flip mullion)
1. Remove the upper gliding plate
2. Put insulation sponges into the gliding plate and close all gaps then mount the gliding plate back
Insulation part nr. (left): 616037
Insulation part nr. (right) 616036
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7.15 Motorized shelf is vibrating and noisy
Consequence Cause / Measures Remedial action
Motorized shelf is vibrating and is noisy
Due to the misalignment of the motorized shelf sliders, the shelf operates with vibration and noise
1. Put the left and right sliders into the fixing rails
2a. Mount the left slider (the motor) into the cabinet.
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Consequence Cause / Measures Remedial action
2b. Mount the right slider into the cabinet.
3a. First, align the left slider (the motor) with a distance apparatus by pressing the shelf switch.
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Consequence Cause / Measures Remedial action
Left slider alignment
3b.Second, align the right slider with the same distance apparatus. In this case, move the slide up/down by turning the gear of the slider with your hand.
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Consequence Cause / Measures Remedial action
Right slider alignment
CAUTION! THE DISTANCE THAT HAS BEEN
SET FOR THE LEFT SLIDER (e.g. ~10mm) MUST BE SAME FOR THE RIGHT SLIDER.
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Consequence Cause / Measures Remedial action
4. Mount the finger guards.
5. Finally, mount the metal shaft between the sliders to fix the left & right slider alignment.
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7.16 The Door Switch is not Actuating (FD< 8802)
Consequence Cause / Measures Remedial action
The inner lightning does not switch off / The evap fan motor is not running
In some cases the door switch pusher does not pres on the door switch in appliances FD < 8802 when the door is closed
Use the adhesive distance part “616365”. Stick this part in the middle of the door switch pusher part so that the door switch will be pressed when the door is closed.
A – switch pusher
B – adhesive distance part
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7.17 The Motorized Glass Shelf is declining Downwards
Consequence Cause / Measures Remedial action
The motorized glass is declining downwards
In some cases the motorized glass shelf may decline downwards due to the weight of the foods/drinks stored on the shelf
Use the new and improved glass shelf that has 91° angle.
Model / Brand Spare Part Nr. RB491 / RY491 ... (BM36" – GG) 247480 CI36BP... (BM36" – SIE) 681883
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7.18 No Ice Production / Water Leakage in Appliances FD<8803 (2nd Water Valve Service Kit)
In some cases there might be water leakages or no ice production in the appliances produced before FD8803. These appliances do not have an additional security valve. For these mentioned failures a service kit has been prepared. The implementation steps and the part numbers are being given below. Service Kit Spare Part Nr 676077 – EU (230V) 676076 – US (115V) Before starting…
There is no need to remove the appliance from the installation cavity since the security valve will be installed in front of the condenser.
Please make sure that the water tap is closed and the appliance is plugged off.
Always wear safety gloves and goggles to prevent hand and eye injury.
Do not mix the security valve and the main water valve. The security valve has thicker water inlet and outlets.
The following tools are needed for the implementation o Wire cutter o Crimping pliers o Lighter
CAUTION The ice maker inside the service kit contains
software for 2-valve appliances. If you come across with the failure code 3-1-3 after replacing the new ice maker, this means that the ice maker has wrong software installed. Please inform your local warehouse.
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7.18.1 The Water Flow Before and After The Implementation
Before
After
Main Water Line
Water Filter
Water Valve
Water Inlet Heater
Ice Maker
Main Water Line
Water Filter
Water Valve
Water Inlet Heater
Ice Maker
Security Valve
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7.18.2 The
Implementation of the Serivce Kit
Step Picture To Do
1
Remove the deco panel and
the toe kick panel.
(Pic1&2)
To remove the panels, the freezer door
has to be dismounted.
Step Picture To Do
2
Remove the water filter and
water filter housing. (Pic1&2)
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Step Picture To Do
3
Replacing the old water valve.
Remove the electrical connection (socket) of the water valve. (Pic1)
Remove the
water hose from the water valve. (Pic2)
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Step Picture To Do
4
Water inlet
Water outlet
Water inlet
Water outlet
Connect the stem elbow to
the water valve. (Pic1)
This valve is
the main water valve and
installed on the right side of the valve bracket
(Pic2)
Install the security valve to the left side
of the valve bracket. (Pic2)
Pay attention to the water
flow direction mark located at the bottom of each valve!
(Pic3)
If both valves are not
installed on the bracket
according to the water flow direction mark, water leakages
may occur!
Step Picture To Do
5
Cut the valve socket with a wire cutter. (Pic1&2)
Strip the outer surface of the water valve cable. (Pic3)
Caution! This
cable is the main power cable that supplies energy to
main water valve.
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Step Picture To Do
5
Connect the female
terminals (AMP) to
water valve cable with the
crimping pliers.
6
Attach the heat shrinks
on the cables and connect the terminals
together. (Pic1)
2 heat shrinks (small) must be attached
separately on the repair
cable.(Pic2)
1 heat shrink (big) must be attached on
the main power cable.
(Pic2)
Step Picture To Do
6
Apply heat to small heat
shrinks with the lighter.
(Pic1)
Cover the small heat
shrinks with the big shrink
and then apply heat to the big shrink.
(Pic2)
After this step the
connections will be
isolated perfectly.
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Step Picture To Do
7
Connect the main
water hose to the
security valve.
Do not
forget to secure the
connections with the supplied locking
clips (red)!
Step Picture To Do
8
Bend the fixation
detail of the valve
fixation with a screw driver.
This
bending will let to move the valve fixation
sheet and create more
space for the right
water valve not to touch
the condenser.
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Step Picture To Do
9
1- Connect the repair
cable (yellow-blue) to both water
valves.
2- Connect the ice
maker water hose to
outlet of the right
water valve. (do not forget to
secure the hose with
locking pins!)
3- Turn the head of the right water
valve to avoid hitting
the water filter
housing.
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Step Picture To Do
10
Use the black water hose
(supplied with the kit - 0.25m) to
make a connection between
the security
valve and the main
water valve.
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Step Picture To Do
11
After the connections…
1- Main power cable
2-
Connection Cable
(yellow-blue)
3- Security
Valve
4- Water Connection
Hose (btw. 2 valves)
5- Main Water Valve
6- Ice maker
water hose
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Step Picture To Do
12
Screw the valve fixation sheet on the base sheet.
13
Tie the cables and hoses by
using the cable binders supplied with
the kit.
Step Picture To Do
14
Replace the old ice maker with the new
one.
The supplied ice maker has new software designed for freezers with
additional security valve.
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Step Picture To Do
15 -
After completing all steps: - Connect the appliance to the main water line but do not screw the deco panels and back cover sheets. - Run the ice maker self-test. - Check the water connections for any water leakage.
16
If there is no leakage and the ice maker self-test is successful
mount the freezer door, toe kick, deco panel and back covers.
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Step Picture To Do
15
EXAMPLE: OLD E-nr: B36IT71NNP/12 NEW E-nr: B36IT71NNP/99
After installing the security valve the “99” sticker which has been supplied with the kit must be stick on the name plate. This sticker prevents any confusion that might occur in the future when repairing the same appliance.
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7.19 Erased Button Printings on Display Module (only for Gaggenau)
.
Consequence Cause / Measures Remedial action
Erased button printings on display module
In some cases, Gaggenau models produced before 8703 the printings of the display module may get erased due to the low
quality of the button printing
After FD8703 the printing quality has been improved. For complaints replace the defective buttons using the service kit “616977”
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7.20 Wrong Declaration of Filling Rate on Nameplates (BOSCH US Models only)
The following appliances have wrong declaration of refrigerant amount for fridge section. In case of any gas charge pay attention to the correct refrigerant amount given in the sample name plate on the right side.
E-Nr FD Serial Nr. B36IT71NNP/12 8901 100001
B36IT71NNP/12 8901 100002
B36IT71NNP/12 8901 100003
B36IT71NNP/12 8901 100004
B36IT71NNP/12 8901 100005
B36IT71NNP/12 8901 100006
B36IT71NNP/12 8901 100007
B36IT71NNP/12 8901 100008
B36IT71NNP/12 8901 100009
B36IT71NNP/12 8901 100010
B36IT71NNP/12 8901 100011
B36IT71NNP/12 8901 100012
Wrong refrigerant amount: 215 gr Correct refrigerant amount: 195 gr
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7.21 Condensation on French Door (Trio Door) Heater (flip mullion)
Depending on the high humidity in the environment, condensation may occur on the trio door heater and evaporator cover plate. To prevent the condensation a repair kit was prepared. The part numbers and the application steps are given below. Repair Kit Part Nr.s 248808 – US Models (for 115V) 248809 – EU Models (for 220V) Step 1
Step 2 Removing the trio door heater
Step 3
Removing the gliding plate
Unscrew the left fridge door rail from 3 locations and remove the door rail.
Remove the locking clips from the top and bottom of the heater.
Pull the trio door heater out.
Remove the electrical socket of the heater.
Remove the screw caps. Unscrew the plate.
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Step 4 Replacing the old transformer (4VA)
Remove the toe kick panel. Remove the deco panel.
After the removal. Find the electrical socket that supplies power to the trio door transformer.
Remove the electrical connection of the old transformer.
CAUTION No need to remove the old transformer from it’s place! After disconnecting the old transformer socket, use the cable binder to gather the cable.
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Step 5 Connecting the new transformer (10VA)
Step 6 Replacing the gliding plate
Pull the power module fixation sheet out, so that the new transformer can be screwed easily.
Position the new transformer on the power module sheet.
Screw the new transformer on the fixation sheet with 2 self-drilling screws.
The electrical socket of the mains cable that supplies power to the transformer.
Connect the sockets together. (Mains connection)
Connect the sockets together. (Transformer connection)
Screw the new gliding plate (right).
Screw the new gliding plate (left).
Cover the screws with the caps.
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Step 7 Replacing the door heater
Connect the trio door heater socket.
Mount the left door rail. Screw the door rail back.
The new door heater; - Has 5W heater inside, - Has 2 contact points at the top, which transfers energy to the upper heater located inside the gliding plate.
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Step 8 Replacing the door heater contact group
Caution! The new contact group can only be used in EU Models! Skip this step for US Models!
Remove the old contact group cover.
Unscrew the left contact.
Unscrew the right contact. Unscrew the old contact housing. (left screw)
Unscrew the old contact housing. (right screw)
After removing the old contact group.
The new door heater contact group has a micro switch with delay function. This switch cuts the energy transferred to the heater located inside the gliding plate when the left fridge door is opened. It, also, prevents any possible spark that may occur when the contact pins do not touch the housing completely before closing the left door.
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Screw the new contact housing. (right screw)
Screw the new contact housing. (left screw)
Connect the yellow wire to the right contact. This wire is a part of the left fridge door!
Screw the right contact.
After connecting the yellow wire to right contact.
Unscrew the black wire.
Connect the blue wire and the black wire together. Blue wire is a part of the left fridge door!
Screw the wires together.
Close the cover. After connecting the wires together. A – Yellow wire connected on the right contact B – Blue wire and black connected together C – Blue wire (micro switch) connected on the left contact
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Step 9 Remounting the deco panels
Step 10 After installing the repair kit, stick the “98” sticker, which is supplied with the kit, on the name plate.
Example:
old E-nr: B36IT71NNP/12
new E-nr: B36IT71NNP/98
Push the power module fixation sheet back.
Remount the deco panels and toe kick panels.
Caution! Be careful when moving the fixation sheet to it’s place! Try not to damage the upper and lower condenser sponges!
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7.22 Power Modules with new Parameter for Condenser Fan Noise (only for EU Version)
In some cases the condenser fan may run with an intermittent noise in low rpm depending on the room temperature. The improved power modules are used in the production since FD8908. For the appliance produced before FD8908, follow the check points and do the necessary repairs.
Nr Check Point To do
1
Condenser insulation sponge(s) (upper/lower). This situation might be caused if the separator sheet is removed from its place and not placed properly during the repair.
Place the sponge(s) in its correct positions.
2
Condenser coils It may cause vibration while the fan motor or the compressor is running.
Touch the condenser coils gently and observe the noise source.
3
Condenser fan The fan may run with an intermittent noise in low rpm depending on the room temperature.
Take the separator sheet out and listen the fan. If it is running with a pulsing noise, replace the power module
The power modules part number is: 703821
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7.23 French Door (Trio Door) Heater is not closing properly
Consequence Cause / Measures Remedial action
In some cases the door heater can not be closed properly and hits the lower fixation
plate of the heater.
Alignment problem of the door heater
To prevent this “alignment problem” perform the following steps.
Step 1 Remove the door tray rails from 3 locations
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Consequence Cause / Measures Remedial action
Step 2 Remove the locking pins from the door heater
Step 3 Remove the door heater
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Consequence Cause / Measures Remedial action
Step 4 Change the positions of the upper and lower fixation pins upwards.
Step 5 After changing the positions of the fixation pins, mount the door heater in its place and secure it the locking pins.
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Consequence Cause / Measures Remedial action
Step 6 Screw the door heater from 3 locations
After the application The door will be closed properly
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7.24 The Motorized Glass Shelf gets Broken – Improved Slider Mechanisms (From FD8907)
Consequence Cause / Measures Remedial action
The glass shelf gets broken
The fixation for the glass shelf was not strong enough to carry the weight
The fixation details of the left & right sliders were improved in the production and the new mechanisms are in the production since FD8907. In case a complaint regarding the broken glass shelf caused by the fixation, replace the left and the right motorized shelf mechanisms.
Old New Description 661118 675170 Motorized Shelf Group (left) A 661119 675172 Motorized Shelf Group (right) B 661988 675171 Motor Group (left - for Gaggenau) A 661989 675173 Motorized Shelf Group (right - for Gaggenau) B
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7.25 Noise in the Evaporator Fan – Improved Vibration Rubber (From FD8907)
Consequence Cause / Measures Remedial action
Evaporator fan is noisy
The vibration rubber was changed
from rubber to silicone
From FD8907 the new evaporator fans are being used in the production. For appliances ≤FD8907 if there is a noise in the fan replace it with the new one.
Old New Appliance Type 671541 676781 Bottom mount - Freezer (for 115V) 670973 676782 Bottom mount - Freezer (for 230V) 675667 676784 Freezer 24" - 30" / Bottom mount - Fridge (for 115V) 676667 676785 Freezer 24" - 30" / Bottom mount - Fridge (for 230V)
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7.26 No Water Flow / No Ice Production – Ice Maker Water Feed Hose Protector (From FD8904)
Consequence Cause / Measures Remedial action
No water flow / no ice production The water feed hose for ice maker can be kinked/bended
Order the part nr. 619180 and insert the ice maker’s water feed hose inside this anti-bend part. The part is being used in the production since FD8904
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7.27 The Glass Shelf gets Broken – Improved Fixation (From FD8910)
Consequence Cause / Measures Remedial action
The glass shelf gets broken
The fixation for the glass shelf was not
strong enough to carry the weight
The fixation details of the glass shelves were improved and the new shelves are in the production since FD8910. In case a complaint regarding the broken glass shelf caused by the fixation, replace the shelf.
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OLD NEW DESCRIPTION US MODELS EU MODELS477436 684547 Crisper glass shelf 24" (THERMADOR) T24IR/T24BR K7061X0449075 678926 Crisper glass shelf 30" (THERMADOR) T30IR/T30BR K7076X0661980 677650 Crisper glass shelf 24" (GAGGENAU) RC462700 RC462200661993 684543 Crisper glass shelf 30" (GAGGENAU) RC472700 RC472200661979 677649 Deli glass shelf 24" (GAGGENAU) RC462700 RC462200661994 678134 Deli glass shelf 30" (GAGGENAU) RC472700 RC472200244771 684382 Crisper glass shelf 36" (GAGGENAU) RB491700 / RY491700 / RY491701 RB491200 / RY491200667051 684679 Deli glass shelf 24" (SIEMENS) S24IR70NSP CI24RP00479513 684680 Deli glass shelf 30" (SIEMENS) - CI30RP00479666 684678 Crisper glass shelf 24" (SIEMENS) S24IR70NSP CI24RP00479505 684681 Crisper glass shelf 30" (SIEMENS) - CI30RP00478995 684628 Crisper glass shelf 36" (SIEMENS) S36IT70NNP CI36BP00683506 684383 Deli glass shelf 36" (GAGGENAU) RB491700 / RY491700 / RY491701 RB491200 / RY491200682558 684388 Deli glass shelf 36" (BOSCH) B36IB70NSP / B36IT71NNP / B36IT71SN / B36ET71SN CIB36P00681765 684951 Crisper glass shelf 30" (THERMADOR) T36BT71FS / T36IB70NSP / T36IT71NNP K7791X0683788 684629 Crisper glass shelf 30" (SIEMENS) - CI36BP00681797 678146 Crisper glass shelf 24" w. Ventilation (THERMADOR) T24BR70FS / T24IR70NSP -671890 684548 Crisper glass shelf 30" w. Ventilation (THERMADOR) T30BR70FS / T30IR70NSP -681414 684950 Deli glass shelf 36" w. Ventilation(THERMADOR) T36IT71FN / T36IT71NNP -
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7.28 Off-Set Adjusted Power Module for EU Models (From FD9002)
Consequence Cause / Measures Remedial action
Temperature deviation in the freezer compartment
2K Off-set adjusted power module was
introduced
In some cases, the customer may complain about the temperature deviation or unsatisfactory cooling in the freezer compartment. In such complaints the appliance must be checked according to the checklist in point 7.2. If the complaint still exists order the part number 703821 and replace the power module. The new power module has a new software with 2K adjusted off-set temperature.
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7.29 Copper Tubing Cracks in Aggregate Area (US Models only)
Consequence Cause / Measures Remedial action
No cooling in related compartment (RC or FC)
The copper tubing in aggregate (compressor) area may get corroded or damaged causing a refrigerant leakage resulting in no cooling. Example 1
Example 2
In case of corroded/damaged tubing use one or more of the parts inside the service kit (part nr. 679043) and do the necessary repair.
The content of the service kit A – Drier (2x, 7 gr) with schrader valve attached (for units produced after Energy Star 2008 rating) B – Drier (1x , 11 gr) with schrader valve attached (for units produced before Energy Star 2008 rating) C – Frame heater – condenser connection tube (freezer) (for units between FD 8906 - 9107) D – Frame heater – condenser connection tube (for units with FD<8906) E – Pressure tube (FC compressor) F – Pressure tube (RC compressor) F – Pressure tube (RC compressor)
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Consequence Cause / Measures Remedial action
- -
G – Frame heater – condenser connection tube (fridge) (for units with FD<9108) H – Frame heater – condenser connection tube (freezer) (for units with FD>=9108) I – Frame heater – condenser connection tube (fridge) (for units with FD>=9108)
Please note that not all the tubes inside the kit may have to be replaced at once! Before commencing a repair, always perform a leak check at each connection point and tubes. For deciding which drier or tube to be used from the kit, please observe the original parts and the production date (FD) of the unit.
For the locations of the tubes and the necessary lokring connection pieces please refer to spare part information document that is being supplied within the kit.
The content of the kit has been updated in August 2011 to reflect the actual status in the production.
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7.30 Evaporator Check List
FailureCooling problem - Evaporator fan control
Open the door and press door switch------- DOOROPEN
message in display------- Check door switch
connectionsI
No DOOROPEN message in displayI
Initiate service programme (LOAD...) See the repair manual of the related modelI
Go to evaporator fan step ------- Fan operating noise -------Check other
components for cooling problem
INo fan operating noise
I
Attach multimeter to fan output of power moduleI
Measure output voltage of evap fan* (US --> 115V / EU --> 220V) ------- no output ---- Power module failure ---- Replace power
module ---- Check the appliance after repair
IEvaporator fan failure
IReplace evap fan
IGo to normal operation
I
Check the appliance after repair: Press door switch 2 min. and observe fan operation noise**(When compressor is running )
* Perform this measurement when evap fan is activated from service program.
** If the compartment is warm, the evap fan will operate pulsing (30 sec on, 60 sec off)
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7.31 Security Function for Magnetic Valve (From FD9012)
In some cases the cooling circuit can be blocked and the appliance stops cooling due to magnetic valve’s closed (OFF) position depending on the high ambient temperature. In high ambient temperatures (t > 35°C – 95 F) the bearing inside the valve can be jammed and stay in closed (OFF) position. To prevent this failure to happen, a technical change was realized in the production with KI change as of FD9012. Beginning from this FD the appliances were produced with new power module with modified parameter inside. The new parameter has a security function and sends signals to magnetic valve each 60 seconds to check if the valve is in open (ON) position when the compressor is running. New Power Modules US Variants 686588 European Variants 704590
For the appliances before FD9012, follow the check list. See Point 7.2 Check List - Insufficient Cooling / No Cooling (Magnetic Valve & Compressor Check List)
7.32 Inverter Module Connections
Some models have compressor with inverter module. The connection of this module is shown below.
A – Ground cable B – L and N cables (220V – 115V) C – Frequency cable
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7.33 No Cooling - Ground Fault Circuit Interrupter Switches On
Consequence Cause / Measures Remedial action
Appliance stops cooling
In some cases the customer may complain and argue that the appliance stops
cooling and the ground fault circuit interrupter (GFCI)
attached to main power line switches on
Check necessary components from service programme and find the component causing this failure. If it is found that the faulty component is defrost heater, replace it.
OLD DEFROST HEATER NEW DEFROST HEATER
TypePart Nr Description Type
Part Nr Description
115V 244585 36" (90 cm) fridge/freezer combi. - FC 115V 687341 36" (90 cm) fridge/freezer combi. - FC 115V 244560 36" (90 cm) fridge/freezer combi. - RC 115V 708056 36" (90 cm) fridge/freezer combi. - RC 230V 478414 36" (90 cm) fridge/freezer combi. - FC 230V 687372 36" (90 cm) fridge/freezer combi. - FC 230V 478410 36" (90 cm) fridge/freezer combi. - RC 230V 708055 36" (90 cm) fridge/freezer combi. - RC
New heaters were introduced in the production as of FD9107.
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8 TECHNICAL SPECIFICATIONS
8.1 Data Sheet
US EUFrequency (Hz) 60 50Inverter module for freezer compressor YES YESStop valve (volt) 120 220Frigde Tray heaters (watt) 25 25Fridge Tray heaters (ohm) 0.57 2.3Fridge Tray heaters (Ampere) 0.20 0,1Freezer Tray heaters (watt) 19 19Freezer Tray heaters (ohm) 0.75 0,30Freezer Tray heaters (Ampere) 0.15 0,082Fridge Evap heaters (watt) 155 155Fridge Evap heaters (ohm) 94 371Fridge Evap heaters (Ampere) 1.2 0.57Freezer Evap heaters (watt) 175 175Freezer Evap heaters (ohm) 83 330Freezer Evap heaters (Ampere) 1.4 0,69Waterinlet tube heater (watt) 0,8 1,6Waterinlet tube heater (kohm) 7 33Frezer Inside fan (mvl) (volt) 115 220Fridge Inside fan (mvl) (volt) 115 220Condanser fan motor (volt) 12DC 12DCMotorized shelf motor (volt) 12DC 12DCFridge Compressor main winding (ohm) 8.2 21Fridge Compressor auxiliary winding (ohm) 9.5 37Freezer Compressor main winding (ohm) 16.3 16.3Freezer Compressor auxiliary winding (ohm) 16.3 16.3Tiro door heater ( watt) 15 15
BM36''
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8.2 NTC Sensor Values
Temp. °C R kOhm Temp. °C R kOhm Temp. °C R kOhm Temp. °C R kOhm-40 169.1 -19 45.87 2 14.75 23 5.46-39 158.19 -18 43.31 3 14.03 24 5.22-38 148.06 -17 40.92 4 13.35 25 4.99-37 138.66 -16 38.67 5 12.69 26 4.78-36 129.93 -15 36.49 6 12.07 27 4.58-35 121.75 -14 34.51 7 11.49 28 4.38-34 114.12 -13 32.65 8 10.94 29 4.20-33 107.03 -12 31.00 9 10.42 30 4.02-32 100.43 -11 29.38 10 9.94 31 3.85-31 94.28 -10 27.67 11 9.48 32 3.69-30 88.73 -9 26.19 12 9.04 33 3.54-29 83.42 -8 24.81 13 8.62 34 3.39-28 78.47 -7 23.50 14 8.23 35 3.26-27 73.84 -6 22.28 15 7.85 36 3.13-26 69.52 -5 21.16 16 7.49 37 3.01-25 65.31 -4 20.07 17 7.15 38 2.89-24 61.52 -3 19.04 18 6.82 39 2.77-23 57.98 -2 18.08 19 6.52 40 2.66-22 54.67 -1 17.17 20 6.24-21 51.57 0 16.32 21 5.97-20 48.59 1 15.51 22 5.71