compliance news

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The magazine for electrical compliance providers October 2014 Issue 2 Growth... Lantei employ national sales manager! Trust Pilot... See what Customers really think about our services! HSE... Take heed about improvement notes! ELECTRICAL SAFETY SEMINARS BS7671... Book your place... BS7671: New 17th Edition Wiring Regulations update. (Amendments 3) LANTEI NEWS... Lantei continue to invest in local communities as part of their social and corporate responsibility. ELECTRICAL SAFETY SEMINARS BS7671... Book your place... BS7671: New 17th Edition Wiring Regulations update. (Amendments 3) LANTEI NEWS... Lantei continue to invest in local communities as part of their social and corporate responsibility. UP FRONT WITH... ANTHONY SMITH... From Karaoke king to Lantei MD. Anthony tells compliance news his story... well, most of it! UP FRONT WITH... ANTHONY SMITH... From Karaoke king to Lantei MD. Anthony tells compliance news his story... well, most of it! COMPLIANCENEWS

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From Electrical to Fire safety we cover it all. Compliance News is a quarterly magazine providing news, reviews, interviews and more

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The magazine for electrical compliance providers October 2014 Issue 2

Growth...Lantei employ national sales manager!

Trust Pilot...See what Customersreally think about our services!

HSE...Take heed aboutimprovement notes!

ELECTRICAL SAFETYSEMINARS BS7671...Book your place... BS7671: New 17th Edition Wiring Regulations update. (Amendments 3)

LANTEI NEWS...Lantei continue to invest in local communities as part of their social andcorporate responsibility.

ELECTRICAL SAFETYSEMINARS BS7671...Book your place... BS7671: New 17th Edition Wiring Regulations update. (Amendments 3)

LANTEI NEWS...Lantei continue to invest in local communities as part of their social andcorporate responsibility.

UP FRONT WITH...ANTHONYSMITH...From Karaoke king to Lantei MD. Anthony tells compliance news his story... well, most of it!

UP FRONT WITH...ANTHONYSMITH...From Karaoke king to Lantei MD. Anthony tells compliance news his story... well, most of it!

COMPLIANCENEWS

Electrical Certificationon your tabletCollect test results fast, on-site with FastTest for iPad and Android

All your data safely stored in the cloud

for complete security

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Simple to add board

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Add submains in seconds

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Amtech iPad advert design.indd 1 10/09/2014 10:13:20

06Industry News...Condition reports, and how to avoid a knock on the door in six months from HSE!

10Up Front...Anthony Smith, talks about how Lantei came about, the future and their new electro technical training centre.

13HSE...Why you should comply with HSEnotices and firms are urged to pull the plug on wasted electrical testing.

15iWork Audit...What cost compliance? Managing compliance does not need to be complex!

10

COMPLIANCENEWS03

13

06

Electrical Certificationon your tabletCollect test results fast, on-site with FastTest for iPad and Android

All your data safely stored in the cloud

for complete security

Easy and fast to use

Simple to add board

information

Locate sections fast

Add submains in seconds

Call 0800 028 28 28 to find out more or visit www.amtech.co.uk/apps for full details.

Amtech iPad advert design.indd 1 10/09/2014 10:13:20

EDITIONCONTENT... what’s going on!

18Seminars...See our range of nationwide duty holder seminars we are running, through the rest of this year and in to 2015.

22Trust Pilot...Don’t just take our word for it... see what our clients say about our service and how they rate us.

17Lantei News...Appointments, awards, and Lantei continue to support local causes with sponsorship and charity events..

17

“ WE CAN’T AFFORD TO TAKE RISKS WHEN WE’RE APPOINTING OUTSIDE CONTRACTORS” Robert Marsh, Director (Electrical),

Johnathan Hart Associates

ECA electrical contractors must undergo a thorough examination of their financial, commercial and technical skills

ONE LESS THING TO WORRY ABOUT.

To find an ECA contractor that’s right for you: www.eca.co.uk

ECA face vis1 A4.indd 1 13/01/2012 11:09

Welcome to the latest edition of compliance newsfrom Lantei Compliance Services. What a difference a day makes, what a different 365 days has made to both Lantei, and to be fair, our industry as a whole. All around me I have noticed a certain sense of optimism across our fair land asbusinesses in all sectors are taking on more and more employees. Companies are expanding, order books are filing and to be honest, generally all round the feeling is good... as the shoots of recovery feel defiantly rooted in moving forward.

Now, while the potential recovery is cautiously welcomed, we all seem to be optimistic about our sector growth. We do have a crazy twelve months ahead that indicates that Life has never been more interesting or challenging.

Industry Changes2014/2015 within the compliance industry sees some huge changes to the regulations used to govern how we both carry out our services and how you, the end user, protects your properties. We will, of course, cover many of these in future editions of Compliance News and we hope you find these topics interesting and informative.

With our core services being electrical bias, the biggest change for Lantei will come from the latest release of Amendments 3 to the electrical wiring regulations BS7671 and how they will change and affect the installations we design, install, inspect, test and look after. With Lantei’s commitment to compliance safety, I will be hosting the first of many tech talks relating to the electrical amendments and their impact.

Starting September 15th at Preston North Ends Football ground to small and medium size contractors, before launching on a series of industry specific Duty Holder seminars across the UK over the coming twelve months.

Engaging in local community causesThe aim of these magazines are, I hope, to show you a little about the people behind the company, to bring a humanistic approach to our business and while there are informative areas within the content of each edition, there is also lots of information to share and celebrate. Lantei are now celebrating their fifth year of trading and to thank everyone for their support Lantei are spending the next twelve months engaging in charity events to raise money for local community causes. Even me, who struggles to run to the bar at last orders, will start by taking part in my first ever 5K run for charity. If I survive I’ll let you know how it went. You can keep up to date with all events at facebook.com/lantei1

For now, I hope you enjoy this addition and again thank you all for your continued support.

Anthony Smith

Managing DirectorLantei Compliance Services

Anthony Smith - MIET, BEngManaging Director

Leona Smith - BA (Hons)Commercial Director

Key Contacts...

Andrew Livesey - Operations Manageremail: [email protected]

Bjorn Okpu - National Sales Manageremail: [email protected]

Lantei Compliance Services - Head Office1A Essex St, Preston PR1 1QE Tel: 01772 250 [email protected] www.lantei.co.uk

Design, Production and Art DirectionT2 Creative Solutions - 01606 892 438www.t2creativesolutions.co.uk

EDITORSWORDS05

“ WE CAN’T AFFORD TO TAKE RISKS WHEN WE’RE APPOINTING OUTSIDE CONTRACTORS” Robert Marsh, Director (Electrical),

Johnathan Hart Associates

ECA electrical contractors must undergo a thorough examination of their financial, commercial and technical skills

ONE LESS THING TO WORRY ABOUT.

To find an ECA contractor that’s right for you: www.eca.co.uk

ECA face vis1 A4.indd 1 13/01/2012 11:09

EDITORSWORDS...

t: 0845 257 0305e: [email protected]: www.lantei.co.uk

Special Contributors...

Maisie (Moo) Smith and Alexander (Harry) Smith

06

INDUSTRYNEWS... improvement notes should be actioned, or expect a call from HSE!Your insurance company wants you to have a report carried out on your electrical installation. So you contact three companies to get competitive quotes, you accept one & the work is carried out report submitted and invoice paid... DONE!... not quite!

Six months later you get a knock on the door by the HSE and now you find that you are being prosecuted. What went wrong? Your insurance company is happy, you have had your electrical report carried out So why are you being handed improvement notices to action? The reason for this is that with many people having these services carried out, once the report has been completed, they simply file it away at the bottom of a draw and never act upon the recommendations inside.

The report could have a thousand observations on it but you could probably put money on them never being touched. The faults highlighted stay put until the next time the building is tested and the report never sees the light of day. I say, time and time again, a report does not make you compliant, it is what you do with it afterwards that matters the most. With all reporting services, they are the first step to ensuring a safe working environment, not the final stage.

What is a condition report?Once the inspection has been completed the real work begins. It is good at this stage of the article to highlight what an electrical condition report is not. It is not a certificate. It never has been. It does not certify that the installation is safe for continued use; it does not absolve you of all sin, and is not the answer to all your prayers.

I have had countless people over the years ask that when the corrective works have been completed after the initial condition report was carried out, if they would like me to re issue a satisfactory certificate? My answer is no, it is not a certificate. It is a report.

As mentioned, the electrical installation condition report is the first step to a continued program of maintenance that ensures safety, not the final stage, but the first step. While this is done by periodically testing and inspecting the property, it is the production of the report, its contents and subsequent actions which are important.

All corrective works that are carried out are supported with the relevant certificate or work sheets. With the initial report and the supplementary minor works documentation, this is more than sufficient to highlight to the HSE that you are fulfilling your duty in ensuring a safe working environment.

Bogged down in testing dataWhile many get bogged down in testing specifications, testing percentages, rolling programs and so on, just remember that the percentage of the installation inspected and tested is not as important as the report itself. Guidance note three of the Wiring Regulations 3.8.4 states “that the inspector must be familiar with setting sample sizes as carrying out 100% inspection and testing in installations is unrealistic, uneconomical and unachievable” Failure to address these issues will result in prosecution, as was the case with Keighley Lighting, a West Yorkshire firm prosecuted over unacceptable working conditions by the HSE http://www.hse.gov.uk/press/2012/rnn-yh-13612.htm#!

COMPLIANCETIP...A compliance report is not a certificate...never has been... it’s a report!

INDUSTRYNEWS07“...a report does not make you compliant, it’s what

you do afterwards that matters the most”

INDUSTRYNEWS... improvement notes should be actioned, or expect a call from HSE!

Condition reporting isa two stage process

1.You have your report carried out. This will require a test engineer to inspect and test

a percentage of yourinstallation in order to provide

you with a report includingany recommendations found

at the time of test.

2. All corrective works thatare carried out are supportedwith the relevant certificate

or work sheets.

In this instance, the HSE found that during their inspection, an electrical report had been left to one side for a considerable amount of time and, on investigation, it was determined that there were over 70 items highlighted which had not been dealt with.

Protect yourself and raise awarenessKeylighting Ltd, of North Brook Works, Alincote Street, Keighley, was prosecuted by HSE for breaching the Health and Safety at Work Act 1974 between 25 May 2010 and 25 January 2011. The company pleaded guilty and was fined £8,000 with £20,000 to pay in costs.

This, and other examples of work place negligence, go a long way in helping raise awareness and creating safer working environments for all. Section 2(1) of the Health and Safety at Work Act 1974 states: ‘It shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees’. And, while electrical inspection and testing is not a statutory requirement, the statement above is and is quite frequently enforced. So how can you protect yourself?

This will show that you have been inspected and there is evidence to prove that you are serious in keeping your work place safe.

There has been a great deal of conversation regarding having different companies carry out corrective works and testing. In short, that is a decision for you to take; while it be advantageous for a company to maintain an element of commercial impartiality, it is not vital. As long as the work carried out is certified at the end, that should be enough.

We have come across testing companies who insist that work should be carried out by another company; you must have the initial testers return to certify their work. Let me assure you that this is completely false. No matter how big or small the works are, the contractor is required to certify their work with the production of the appropriate certification. Claiming that their report will be void should anyone else touch your site is just plain incorrect and should be dismissed outright.

Blank cheques for additional work!One of the main problems encountered with periodic inspections were that they became blank cheques for contractors to drum up additional work in the form of remedial actions. The new reporting format was designed to eradicate that and bring a sense of trust and honesty back into the market. Multiple circuits protected by one device, untraced circuits and screws missing, was to be removed from the condition reports as while they may not comply with regulations, they do not in many cases impair the integrity and safety of the installation.

Having a good understanding of both the client’s requirements, and that of the wiring regulations, is essential in order to approach an installation in a much more measured fashion.

It is pretty simple, whoever you have dealing with your inspection...

Ask them for two things

a) A quotation to correct the works highlighted.

b) A proposed program to highlight when and

how the work is to be done.

WE DON’T JUST... FIRE RISK assess it!We Lantei Compliance It!Whatever your changing fire risk requirements are, our engineers can assess and implement a management plan keeping you up-to-date with the nessessary safety regulations, to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

WE DON’T JUST... PAT test it!We Lantei Compliance It!Whatever your changing PAT testing requirements are, our engineers are plugged into the most up-to-date safety regulations nessessary, to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

UPFRONT... talk with Anthony Smith about Lantei, growth & an optimistic market place. After working in the compliance field for

a number of years... Anthony saw the

need for a company that offered bespoke

compliance packages to companies large

& small, for a price that met their budgets

and service expectations. Here he tells

Compliance News how that came about.

What were you doing before setting up Lantei, Prior to setting up Lantei, I worked in the compliance field

for one of the UK’s largest and highest accredited testing

companies based in the North West called CLM. I began as

a contract manager, responsible for delivering services to

clients such as BUPA care homes, EC Harris,

Southampton General Hospital and more.

It was at CLM that I felt that I wanted to do more, I quickly

became senior technical manager of the company responsible

for the development of existing services and the creation

and management of a verification/quality team to improve on

reporting standards. After I completed my electrical degree I

knew it was time to move and grow as an engineer.

CLM was purchased by the PHS group in 2010 and once

the technical team had secured its future, despite

redundancies, I chose to move on and set up Lantei.

The rest they say is history.

How did Lantei come about?I blame my wife for that. Leona had a successful career in

sales upon completing an honours degree in Business and

always wanted to create something successful. I wasn’t

really to eager to go into business as I have seen many

companies try and fail, especially with the recession in full

effect. Leona got me to take a week’s holiday in May 2010,

thinking it was a bit of quiet time for the pair of us as we had

been working so hard.

Little did I realise that it was a ploy to show me what she

could do with sales. That week Leona brought in over

£13,000 of work and that was me sold. If she could do that

in a week, what could she do full time? I had responsibilities

at work with my team as CLM was going through a buyout

by PHS, but once the deal was done and everyone’s job in

my department was safe it was time for me to go.

With nothing more than a four thousand pound credit card

and a great deal of belief we set out as Lantei and have

never looked back.

You’ve experienced good growth over the last five years... what do you put that down to?I would say it has been down to our approach to service

delivery. Industry had been used to a certain level of service

from the major players in the market for some time, and we

saw a gap to deliver the similar type of services but emphasis

being placed on added value and benefits to companies.

Through independent review sites, national awards and a

lot of hard work and development we have placed ourselves

as the provider of choice for many an organisation around

the country.

I am proud that Lantei are a multi award winning compliance

company trusted by many on quality and services.

What’s the plan for the futureLantei are about to embark on their most ambitious year to

date with regards to development and growth. 2015 see’s

the creation of an electro technical training centre, delivering

regulation and electrical practical courses across the UK.

With regards to the compliance side of the business, we

are spending the next twelve months, going back to basics,

reviewing the last four years and structuring ourselves more

efficiently in order to build upon our success and moving

forward, how to improve and become better.

So.... Anthony, what’s all this about Karaoke?Not on your life pal!!

10

COMPLIANCETIP...Cut out the middle man do not use sub-contractors.

UPFRONT... talk with Anthony Smith about Lantei, growth & an optimistic market place.

Lantei, Duty Electrical Seminar

Anthony completes the Preston 5K Marathon

The sales team hard at work!

UPFRONT11

Whatever your changing thermal survey requirements are, our engineers are trained to the highest & up-to-date safety regulations nessessary, to not only keep you compliant...but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

WE DON’T JUST... THERMAL test it!We Lantei Compliance It!

WE DON’T JUST... ELECTRICAL test it!We Lantei Compliance It!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

Whatever your changing electrical testing requirements are, our engineers are equipedwith the most up-to-date safety regulation guidlines nessessary, to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

HSENEWS... comply with notices!A Hertfordshire tool supply company has been told to pay £27,000 for endangering workers after neglecting to maintain electrical systems and equipment. Watford Magistrates’ Court heard that tools, includingpower hammers and grinding machines, as well as fixed electrical systems, were so poorly maintained at Arrow Tools in Waltham Abbey that they presented immediateand potentially fatal risks to employees.

The failings were identified by the Health and SafetyExecutive (HSE) during an inspection on 19 November2009. HSE served four Improvement Notices on thecompany, including one to improve managementarrangements, over an 18 month period.

However, despite two extensions being granted to comply with the terms of the notices, subsequent investigations in 12 Nov 2010 and 7 April 2011, found there were stillinsufficient arrangements to properly manage risks.

Recognise the risksArrow Tools (UK) Limited, of Gordon Road, Waltham Abbey, was fined a total of £24,000 and ordered to pay £3,000 in costs after admitting a breach of the Electricity at Work Regulations 1989 and for ignoring the management improvement notice.

After the hearing, HSE inspector Peter Burns said“It is important that companies recognise and acknowledge the risks posed by poorly maintained electrical systems, which could ultimately result in death – and this was the real danger here. The best way to ensure that these and other risks are controlled is to have effective management systems in place.”

Peter continued, “Arrow Tools were served several Improvement Notices, including one in relation to their management arrangements, and were given ample time to comply. Yet they failed to do so and put their employees at risk for an extended period of time in the process.”

Companies have a legal duty to protect the health and safety of their employees and other around them and this includes complying with improvement notices.

For more information about electrical safety at work, visit http://www.hse.gov.uk/electricity/

Firms urged to pull the plug on £30m of wasted electrical safety tests. Unnecessary electrical safety tests cost office-based businesses an estimated £30 million a year. It’s a myth that every portable electrical appliance in the workplace needs to be tested once a year - and what’s more it’s a costly one.

Misleading advice and advertising, often by companies who offer the testing, is contributing to low-risk businesses such as offices, shops and hotels paying unnecessarily for over-the-top maintenance regimes. The law simply requires an employer to ensure that electrical equipment is maintained in order to prevent danger - it does not state that every item has to be tested or how often testing needs to be carried out.

HSE’s revised guidanceTesting appliances to ensure that they are safe to use can contribute to an effective maintenance regime, but in a low-risk environment most dangerous defects can be found simply by checking the appliances for obvious signs of damage such as frayed cables.

Launching HSE’s revised guidance on portable appliance testing (PAT), HSE Chair Judith Hackitt said: “We know that low-risk companies are being mis-led over what the law requires when it comes to maintaining portable electrical appliances, and many are paying for testing that is not needed.

“Businesses are responsible for protecting their employees, but they shouldn’t be wasting their money on unnecessary checks that have no real benefit.HSE has always advocated a proportionate, risk-based approach to maintenance. This new guidance is simple and clear to follow.” Nick Starling, Director of General Insurance at the Association of British Insurers, said: “Insurers have never required policyholders to undertake unnecessary portable electrical appliance tests which are not proportionate to the risk.

“We welcome HSE’s guidance, which will help businesses focus on what they do best, free from worries about health and safety myths.”

HSENEWS13

A smart way to audit all your business assets

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Update, search and filter by category, location, site or user

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Statutory PAT testing – all in one database

Compliance, safety and servicing checks – customised for your business

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Audit all equipment stored in a vehicle

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Report a fault in seconds – direct to your support provider

FREE smartphone and tablet app – anyone can update and manage assets from any location

All your asset information is held in a secure UK data centre

Simple The Complete Asset Management Solution iWorkAudit will revolutionise the way you manage assets. Our product is simple, quick and convenient to use and gives you access to live accurate data at all times.

With unlimited users and locations, anyone with a mobile device and our FREE app can carry out audits or safety checks, locate or book out equipment, update or add an asset, instantly report damaged, missing or faulty equipment.

Whether you have less than 100 assets or are a multinational with hundreds of remote sites iWorkAudit is the solution that will remove the hassle, effort and cost of auditing and managing your assets.

Smart Reducing the time taken to manage and audit your assets by up to 75%.

CN0914QUOTEFOR FREEASSET LABELS

A smart way to audit all your business assets

Download the FREE App from

www.iworkaudit.com @iworkaudit.com

Sign up online at iworkaudit.com for a ‘no risk’ 30 day trial!

Effective Unlimited users

Update, search and filter by category, location, site or user

Add multisite locations – perfect for businesses with remote sites or worldwide locations

Add photos – record condition, wear and tear

Statutory PAT testing – all in one database

Compliance, safety and servicing checks – customised for your business

Supplier details – instantly available contact information

Vehicle and fleet management – key data including servicing and testing

Audit all equipment stored in a vehicle

Record warranty information – is a repair covered by a supplier?

Report a fault in seconds – direct to your support provider

FREE smartphone and tablet app – anyone can update and manage assets from any location

All your asset information is held in a secure UK data centre

Simple The Complete Asset Management Solution iWorkAudit will revolutionise the way you manage assets. Our product is simple, quick and convenient to use and gives you access to live accurate data at all times.

With unlimited users and locations, anyone with a mobile device and our FREE app can carry out audits or safety checks, locate or book out equipment, update or add an asset, instantly report damaged, missing or faulty equipment.

Whether you have less than 100 assets or are a multinational with hundreds of remote sites iWorkAudit is the solution that will remove the hassle, effort and cost of auditing and managing your assets.

Smart Reducing the time taken to manage and audit your assets by up to 75%.

CN0914QUOTEFOR FREEASSET LABELS

iWORKAUDIT15

iWORKAUDIT... what cost compliance?Compliance (noun): “Conforming to a rule, such as a specification, policy, standard or law”

Managing compliance does not need to be complex; you can determine the principles and strategy for each part of your business and do so in a practical way that will allow you to prioritise the essentials.Being compliant not only protects your business, it also enhances its reputation with your customers, withyour suppliers and with your employees.

For any business, the ability to accurately manage, audit, maintain, report on and control their own assets such as tools, plant, machinery, IT equipment, Smart phones, software, vehicles etc, is essential. But, when your business also provides a compliance service to your clients, any issues could cause significant operational problems whilst also having a negative impact on efficiency, financial performance and ultimately on the reputation of both companies.

Administration can be complicatedThe administration of compliance within a business is often a complicated, time consuming and ultimately costlyprocess; whether it is waiting for engineers reports, attempting to get different departments to share information or pulling together specific management reports etc. If your company is investigated for a compliance breach, significant costs will be incurred by the business and, again, business reputation can be affected.

With an effective cloud and app based Asset Management Policy in place, evaluated regularly and evolving as your business changes, the management of paperwork, compliance, inspections, audits, fault reporting etc., can all be delivered and accessed by all of your employees via PC, Laptop, Tablet or Smartphone which can ultimately reduce the cost of compliance management within your business by up to 75%.

Provide the right toolsGreat news; whether you are a Managing Director, Finance Director, Operations Manager, Site Supervisor or front line engineer, our iWorkAudit software will provide you with the exact tools and information you need to deliver all of your roles and services effectively and efficiently.

For a demonstration or for more information on how iWorkAudit is used to deliver your Asset Management Policy, ensure compliance and save you time and money, please contact Joe Makepeace, Smart Audit Ltd on 01772 284599, via email at [email protected] or register your interest on our brochure site www.iworkaudit.com

COMPLIANCETIP...Check the company accreditations of your approved contractor!

WE DON’T JUST... LIGHTING test it!We Lantei Compliance It!Whatever your changing emergency lighting testing requirements are, our engineers are switched on to the most up-to-date precaution regulation standards nessessary, to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

WE DON’T JUST... FIRE ALARM test it!We Lantei Compliance It!Whatever your changing fire alarm testing requirements are, our engineers are trained to the most up-to-date safety regulation standards nessessary, to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

LANTEINEWS... appointments & peopleInvestors in peopleLantei Compliance Services has been awarded the silver award from Investors in People. It is the first time that this five year old company has achieved this national award for the way it supports, develops and nurtures success within its business.Investors in People recognise that Lantei are a people orientated business with a strong culture of training, happiness and well-being for its workforce. Lantei have shown great progress by fostering a mind-set of continual improvement through sound management processes.

Managing Director Anthony Smith mentions that “This is a remarkable achievement for everyone at Lantei, and goes to show that whatever we are doing works. I’ve said many time that no matter how good the idea or director, without the team behind you have nothing.”

“Whatever the boys and girls said to the assessor over the two days made him smile and for that I am extremely grateful. My commitment to the gang who follow Leona and I on this ride has never been stronger and I look forward to the what the future has to offer. I have never been prouder.”

Lantei Appointment new head of salesWith growth and development being at the forefront of Lantei’s agenda, the next twelve months sees Lantei go on a massive development drive in order to build upon the success of the last four years. Part of that development and improvement program is to look at the training and mentoring of the business development and customer service department. It is with great pleasure that Lantei welcome Bjorn Okpu on board as the head of sales and customer service.

Bjorn joined Lantei from TalkTalk/Hinduja Global Solutions where he was responsible for training and developing customer loyalty and retention. Part of Bjorn’s task will be to change the face of outbound calls from the dreaded cold calling approach to direct sales to a more engaged added value approach to customer service.

When asked Bjorn mentions “What has been achieved at Lantei over the last few years has been amazing and I am reallylooking forward to getting stuck in and helping shape the future. This is an exciting challenge for me, being part of this team and seeing what we are expecting to achieve over the next few years has created a real buzz around the office. I can’t wait”We at Lantei are incredibly pleased to welcome Bjorn on board and wish him all the best for the future.

LANTEINEWS17

Electrical Safety and the changes to BS7671 Wiring Regulations (Amendments 3)

Electrical Safety Seminars - 2014-15

www.lantei.co.uk

book

a

place

toda

y

7th November 2014 - Leeds North - DeVere Holiday Village28th November - 2014 Manchester Cheadle - DeVere Holiday Village12th December - 2014 Birmingham Solihull - DeVere Holiday Village

22nd January - 2015 Swindon - DeVere Holiday Village13th February - 2015 Newcastle - DeVere Holiday Village20th February - 2015 Liverpool - DeVere Holiday Village

Book NOW! 01772 250 179for event details go to our news section

www.lantei.co.uk

Future Seminars 2015Next year, Lantei will be launching their Nationwide Duty Holder Seminars

for both new and existing clients. Here is a list of our events.

keep an eye on our news section for all dates andvenues for further seminars...

l Overview of the Electricity at Work Regulations 1989 with specificfocus on duty holder responsibilities

l An insurers view on electrical safety in the workplacel Corporate Manslaughter and the Health & Safety Offences Act 2008

l Practical advice on discharging duty holder responsibilities in the workplace

Lantei continue to invest in local communities as part of their social and corporate responsibility.2014 has been a great year so far for Lantei. With its continued growth within the market place and its investment in people and places, Lantei are looking to give back.

LANTEINEWS19

LANTEINEWS... our local community

Giving back to the community...With Lantei Celebrating 5 years in business, the focus over the next twelve months relates primarily in two directions.

1, continued strengthening of our service delivery and 2, giving back to local communities.

We have over the last year taken part, supported or sponsored some amazing charity events, helping to raise over £20,000 for various charities. This ranged from cycling 500kms through Rajasthan for Save the Children right down to charity bakingevents which raised £10,000 for the suffering of Syria and more.

We are a sporty bunch and have already lined up some great events which we will advertise and encourage you, our clients, and contacts to join in with, helping us make a difference.

We are proud of our commitment to local community projects and this year Lantei are putting its resources behind several projects. At present, Lantei have been involved in providing its support behind Walton-le-dale cricket, both the youth and 1st team.

The Cricket Club can trace its origins back to 1875, making it the oldest of the local sporting Clubs. Hearing of Lantei’s commitment to community projects, they approached Lantei for support. Lantei are proud to be involved with Walton-le-dale and look forward to tracking their progress throughout the season.

Managing Director Anthony Smith believes passionately that investing in today we can have a positive effect on tomorrow. “It’s one thing to make money, but giving back is can be much more worthwhile”

COMPLIANCETIP...Only use directly employed inspectors.Make sure they are not just ‘competent’.

20

“...it’s still a little surreal,to win a national award

is more than weever dreamed of”

LANTEINEWS... our proud team awardsWinning the ECA national business awardsA Preston electrical firm is celebrating after netting a major prize at top industry awards night. Lantei Compliance Services triumphed at the Electrical Contractors Association gala dinner and awards in Birmingham.

The firm was crowned Small Contractor of the Year, which is awarded to a contractor with a turnover of less than £5 million who shows exceptional growth and development within the industry.

Established in 2010 Lantei, against all odds have grown to become one of the UK’s main provider of specialist electrical and work place testing services with offices in Preston,Newcastle and London. Without loans, external finance or in fact any debt of any kind. Lantei has seen sometremendous success over the last twelve monthsculminating in being awarded the silver award fromInvestors in People at the end of May and now thisconverted national business award.

Directors Anthony and Leona Smith interrupted their two week family holiday to fly back to England for the awards for a couple of days on hearing of their nomination, while their parents holidaying with them looked after their children in Turkey. After winning the award Anthony mentions that “It’s still a little surreal, to be recognised for all you hard work is one thing, but to win a national award is more than we ever dreamed of. When up against companies who have been around for a lot longer, a commendation would have been tremendous, but to win, well it’s not quite sunken in yet.

Given that this weekend is also our wedding anniversary,it’s more than either Leona or I dreamed of. Again I thank the boys and girls of Lantei for their hard work and look forward to celebrating with them properly when we return from holiday”

The Electrical Contractors Association is the largest electrical association of its kind in the United Kingdom and for us two Preston companies to have beaten off such stiff competition is remarkable. This year’s event will be hosted on the 29th 30th of May and will feature speakers such Clare Baldings with the awards being hosted by presenter and journalist Gyles Brandeth.

Winning Best Newcomer at Lancashire’s Prestige Business awardsAfter three great initial years oftrading Lantei found themselvesfittingly awarded with best newcomer to the Lancashire business market in last night’s Lancashire Business awards 2013.With the glitz and glamour one can expect from Stanley House in Mellor, Downtown in Business’s seventh annual business awards was bigger and better, playing host to many of the region’s largest and brightest companies in a celebration of business achievement.

Lantei Compliance Services found themselves up against some tough competition to pick up best newcomer to the Lancashire business market. Anthony Smith MD of Lantei mentions that “To pick up an award is great recognition for the hard work everybody at Lantei puts in. To be placed against such good competition and to win makes everone’s hard work worthwhile, I feel really proud.

WE DON’T JUST... CORRECT it!We Lantei Compliance It!Whatever we’re doing on site, our engineers can provide you with a colour coded list of observations and recommendations for which items could be considered hazardous to health. We always look to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

Whatever your changing fire extinguisher servicing requirements are, our engineers are switched on to the most up-to-date safety regulations nessessary, to not only keep you compliant... but to always keep you safe.

We do far more than just keep you safe!

talk to us about our mixed compliances packages, on

tel: 01772 250 [email protected] www.lantei.co.uk

WE DON’T JUST... EXTINGUISHER test it!We Lantei Compliance It!

The New VVorld of flexible workplace

pensions savings

www.blueskypensions.co.uk

BlueSky Pension Scheme

Auto Enrolment Solution

Online Member Access

Retirement Drawdown

Pensions Guidance

just 9.1 reasons...why customers entrust their electrical testing

needs to Lantei Compliance Services.

www.trustpilot.co.uk/review/www.lantei.co.uk

It is always important to find ways to bring added value to business, to your clients and make your company different from your competitors. One way Lantei manage to achieve this is by giving our clients the ability to tell the world what they think of us. Trust pilot, an independent review site, gives us just that facility.

Our customers can leave real reviews regarding our service delivery. Good or bad your opinions matter, and by adding reviews on a site which we do not control or influence creates a greater level of transparency and hopefully trust. Go and have a look, see what our clients think of Lantei at... trustpilot.co.uk - search Lantei Compliance.

The New VVorld of flexible workplace

pensions savings

www.blueskypensions.co.uk

BlueSky Pension Scheme

Auto Enrolment Solution

Online Member Access

Retirement Drawdown

Pensions Guidance

WE’RE NOT YESMENWE’RE... WHAT’S BESTMEN

T2 Creative Solutions have been the agency of choice for Lantei Compliance Services right from the off... and that was nearly five years ago, Anthonies

visionary idea of compliance services for all budgets... and a bad round of golf!

In that time we’ve created their logo, marketing strapline, ‘are you switched on to compliance

regulations?’, brochures, website, emarketing, flyers, newsletters, pull up stands, their

NEW advertising campaign and this NEW 24pp Compliance News Magazine.

So, just another design agency some may say... well, we believe we offer a real difference.

We focus on our clients customers buying signals, as they buy our clients products. It really is that simple.

However, there is another difference, as Anthony will tell you - we research, advice and propose, rather

than just do. In other words... we’re not yes men, but we are most definitely... what’s best men!

SO... If your looking for some straight talking - sector specific - design, marketing and

branding led marketing activity that creates real results, then call Neil Russell-Smith.

T2 makes it happen!

CREATIVEsolutions

advertising l brandingdesign l results

www.t2creativesolutions.co.uk - 01606 892 [email protected]

T2 Creative Solutions l Hollybank House l Knutsford Road l Antrobus l Northwich l Cheshire l CW9 6NJ