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    COMPENSATION MANAGEMENT

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    Unit I

    INTRODUCTION TO COMPENSATION

    Importance of Pay

    Pay represents by far the most important and contentious element in the

    employment relationship, and is of equal interest to the employer,employee and government -

    • to the employer because it represents a significant part of his

    costs, is increasingly important to his employees' performance and to

    competitiveness, and affects his ability to recruit and retain a labour

    force of quality;

    • to the employee because it is fundamental to his standard of living

    and is a measure of the value of his services or performance;

    to the government because it affects aspects of macro-economicstability such as employment, inflation, purchasing power and socio-

    economic development in general.

     While the basic wage or pay is the main component of compensation,

    fringe benefits and cash and non-cash benefits influence the level of

     wages or pay because the employer is concerned more about labour costs

    than wage rates per se. The tendency now is towards an increasing mix

    of fringe benefits, which therefore have an important impact on pay

    levels. In industrialized countries, and sometimes in countries with high

    personal tax rates, the non-pay element of executive compensation has

    substantially increased in recent years.

    Objectives of Pay

    Pay determination may have one or more objectives, which may often be

    in conflict with each other. The objectives can be classified under four

     broad headings.

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     The first is equity, which may take several forms. They include income

    distribution through narrowing of inequalities, increasing the wages of

    the lowest paid employees, protecting real wages (purchasing power), the

    concept of equal pay for work of equal value. Even pay differentials based

    on differences in skills or contribution are all related to the concept of

    equity.

     A second objective is efficiency, which is often closely related to equity

     because the two concepts are not antithetic. Efficiency objectives are

    reflected in attempts to link a part of wages to productivity or profit,

    group or individual performance, acquisition and application of skills

    and so on. Arrangements to achieve efficiency may be seen also as being

    equitable (if they fairly reward performance) or inequitable (if the reward

    is viewed as unfair).

     A third objective is macro-economic stability through high employmentlevels and low inflation, for instance. An inordinately high minimum wage

     would have an adverse impact on levels of employment, though at what

    level this consequence would occur is a matter of much debate. Though

    pay and pay policies are only one of the factors which impinge on macro-

    economic stability, they do contribute to (or impede) balanced and

    sustainable economic development.

     A fourth objective is the efficient allocation of labour in the labour

    market. This implies that employees would move to wherever they receive

    a net gain; such movement may be from one geographical location to

    another, or from one job to another (within or outside an enterprise).

    Such movement is caused by the provision or availability of financial

    incentives. For example, workers may move from a labour surplus or low

     wage area to a high wage area. They may acquire new skills to benefit

    from the higher wages paid for skills. When an employer's wages are

     below market rates employee turnover increases. When it is above market

    rates the employer attracts job applicants. When employees move from

    declining to growing industries, an efficient allocation of labour due to

    structural changes takes place.

     The need for a Compensation Strategy-

    For any / all of the following reasons:

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    1 To attract and retain the best in the industry

    2 To have compensation strategy aligned to each business to better

    serve independent business needs

    3 Should attract lateral hires

    4 Need for greater flexibility in taking compensation decisions

    5 Need to align employee career movement

    6 Adding value through personnel costs

    GOALS OF A COMPENSATION STRATEGY

    1 Capable applicants are attracted towards the Organization and it

    helps acquire qualified competent personnel

    2 To retain current employees so that they do not quit

     If compensation levels are not competitive, it will result in

    higher turnover

    3 Motivate employees to perform better4 Encourage value – added performance

     Reward the desired behaviour

    5 Control costs

     Through a rational compensation system, employees can be

    obtained and retained at a reasonable cost

    6 Promoting continuous development through competence – related

    and skill – based pay schemes, effective performance management

    7 Promoting teamwork through team pay

    8 Promoting flexibility by replacing hierarchical and rigid paystructures

    9 Providing value for money by evaluating the costs as well as

     benefits of reward management practices

    10Facilitating easy understanding by all, including employees,

    operating managers and HR personnel

    11Providing value for money by evaluating the costs as well as

     benefits of reward management practices

    12Easy administration

    CHARACTERSTICS OF A SOUND COMPENSATION STRATEGY

    1 Be congruent with and support corporate values, beliefs,

    philosophy and culture

    2 Emanate from business strategy and business plans (medium and

    long – term)

    3 Fit the desired management style

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    EXTERNAL FACTORS

    1. Parity: External equity (prevalent pay structures in industry /

    geographic location)

    2. Demand and supply: of labour and market condition

    3. Geographic location: cost of living and inflation

    ORGANIZATION - RELATED

    1. Philosophy: mission, vision, goals & values – inclination towards

    people development, attraction & retention of talent, goodwill &

    organization culture

    2. Parity: internal equity (relevant differentiating factors performance,

    seniority, skills, responsibilities, interpersonal abilities, individual

     vs. Team vs. Organization roles)

    3. Paying ability: budget considerations / financial implications /

    limits of ability to pay; business performance4. Legalities: compliance of statutory and government requirements

    5. Trade unions: influence in collective bargaining

    6. Fringe benefits: statutory (overtime payment, canteen subsidy,

    employee provident fund, gratuity) & non-statutory (conveyance

    allowance, LTA, loans, insurance)

    INDIVIDUAL RELATED

    1.Job – related: job requirements and internal consistency

    2.Competition: availability of special competent personnel3.Flexibility: due to varied levels of competencies and skills of

    managers

    4.Responsibilities: individual productivity and performance /

    contribution to output

    5.Individual assessment: qualifications and relevant experience

     WHAT IS A COMPENSATION SYSTEM

     Allocation, conversion, and transfer of a portion of the income of an

    organization to its employees for their monetary & in-kind claims on

    goods & services

     A Monetary claims are wages or salaries paid to an employee in the

    form of money / or a form that is easily and quickly transferable to

    money at the discretion of the employee

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    1. Wages & salaries in the form of money could be 2 types:

    present payments (earned & acquired at present time) &

    deferred payments (earned but not acquired until some

    future time)

    2. Coins / paper money / cheques, credit cards

    3. Stock option plans / pension plans / post retirement income

    adjustments

    B In-kind claims are claims on goods & services made available & paid

    for either totally or in some percentage by the employer

    in lieu of money provide an equivalent value for what has

     been offered & received

    little or no immediate monetary gain

    organizations purchase the usually desired goods & services

    to take advantage of –

    1.Economies of scale available through group purchasing2.The benefits available through tax laws & regulations

    3.Government laws requiring certain services

    NON-COMPENSATION SYSTEM

    Situation – related rewards, related to the physical & psychological well –

     being of each employee, these rewards satisfy the emotional & intellectual

    demands

    - Impact on the intellectual, emotional & physical well-being of theemployee

    8 DIMENSIONS OF COMPENSATION SYSTEM

    - PAY FOR WORK & PERFORMANCE

    - money provided in short – term (weekly / monthly / annual

     bonuses & awards)

    - permits employees to pay for goods & services desired

    - depends on: job requirements; outputs that meet or exceed

    quantity, quality & timeliness standards; innovations

    leading to improved productivity; dependability; loyalty

    - includes: base pay, premiums & differentials, short – term

     bonuses, merit pay, travel expenses, clothing reimbursement etc

    - PAY FOR TIME NOT WORKED

    - days off with pay for holidays, longer paid vacations, election

    official, witness in court, paternity leave, maternity leave,

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    time off to vote, personal leave, relocation payments, lunch &

    rest periods etc

    - although they increase labour costs, but they enhance quality –

    of – work – life opportunities for most employees

    - LOSS-OF-JOB INCOME CONTINUATION- job security is a prime consideration

    - loss of job could be due to any of the following:

    * accident

    * sickness

    * personal performance

    * interpersonal dynamics problems

    * firm’s decline / end

    - unemployment insurance, supplemental unemployment benefits

      (subs), severance pay, job contract etc help unemployed

     workers subsist until new employment opportunities arise-DISABILITY INCOME CONTINUATION

    - health or accident disability can lead to non – performance of

    normal assignments

    - family expenses persist

    - social security, workers’ compensation, sick leave, travel accident

    insurance, accidental death and dismemberment, short &

    long-term disability plans are provided

    -DEFERRED INCOME

    - providing income after retirement- includes social security, pension plans, profit sharing (long term),

     stock option plans

    - funds invested in these draw tax-free interest thus employees can

     defer tax obligations

    -SPOUSE (FAMILY) INCOME CONTINUATION

    - Providing dependents with income when an employee dies or is

    unable to work due to total and permanent disability

    - life insurance plans, social security, pension plans, workers’

    compensation

    -HEALTH, ACCIDENT AND LIABILITY PROTECTION

    -  Income continuation & payment for the expenses incurred

    for overcoming the illness / disability

    -  wide variety of insurance plans available

    -  medical, hospital, surgical insurance (for self & dependents)

    -  major medical, dental & vision care. hearing aid, post-

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    retirement medical plans, prescription drugs, visiting nurse

    -  liability – related insurance: group legal, group automobile,

    group umbrella liability, employee liability

    - INCOME EQUIVALENT PAYMENTS

    - Perks or perquisites- tax free: charitable contributions, giving of gift, employee

    assistance programs, counseling, child adoption, child /

    elderly

    care, subsidized food service, discounts on merchandise, fitness

    programs, parking, commuting assistance (transportation

    to &

    from work), fly first class, professional memberships, professional

     journals, special relocation & moving allowances, pay for spouse

      on business trips, home entertainment allowance, domestic staff

    allowance, mobile phone, use of assistant for personal services

    - Tax favoured: medical expense reimbursement, chauffeur – driven

    car, company plane / yacht, company provided facilities, personal

    use of credit cards, vacation accommodation, special loan

    arrangements, club membership, concierge services

    DIMENSIONS OF NON-COMPENSATION SYSTEM

    • Enhance dignity and satisfaction from work performed

    - Least expensive & most powerful rewards

    - Employee recognition leads to self - worth & pride

    - Employees should feel that they are needed & their efforts are

     being appreciated

    • Enhance physiological health, intellectual growth, and

    emotional maturity

    - Provide a safe working environment: provision of safe

    equipment, risk free environment, minimization of noxious fumes,

    avoidance of extreme heat, cold & humidity conditions, elimination

    of contact with radiation & other disease–related materials,

    reduced noise levels, clean workstation,-  stress & technological advancements – affect emotional well-

     being of the individual: providing a stable & secure lifestyle,

    training & development opportunities to overcome health-related

    problems

    • Promote constructive social relationships with

    coworkers

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      - an inexpensive & valuable reward is a work environment where

    trust, fellowship & loyalty emanate from the top levels of

    management, percolating to the grassroots

      - comradeship of workplace associates

      - opportunity to develop productivity – promoting social

    relationships

      - moving towards team – based operations

    • Design jobs that require attention and effort

    - restructuring job tasks to make it challenging

    - sense of accomplishment from work

    - job rotation to increase flexibility

    - turning supervisors to mentors

    - making jobs more interesting & less repetitive

    Organizations increase quality & productivity; reduce employee turnover,

    absenteeism, tardiness, waste of physical resources, theft & maliciousdamage

    •  Allocate sufficient resources to perform work assignments

     - all necessary human, technical and physical resources should be

     made available to support & aid the employee in accomplishing

    the assignment

    - the organization must enable employees to gain the required

    skills & knowledge necessary to perform the assignment

    - organization should do everything possible to assist the employee

    in completing the assigned work successfully

    • Grant sufficient control over job to meet personal demands

    − employee participation in decision-making process

    − casual dress day

    − scheduling work activities

    − flexible work schedules: compressed workweeks,

    flextime programs, work from home choice

    −  job sharing (2 part-time employees share 1 full-time

     job)

    • Offer supportive leadership & management

    − employee faith & trust in management− skill & interest in coaching & counseling of employees

    − praise for a job well done

    − constructive feedback leading to improvement in job

    performance

    − sufficiently flexible leadership with policies, rules,

    regulations so that an employee can meet job responsibilities

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     without infringing on rights & opportunities of other employees

     TRADITIONAL COMPONENTS OF A COMPENSATION PROGRAM

    Fixed cash compensation- largest component of the total compensation & rewards package

    - monetary remuneration based on ‘time worked’ & not on output /

     performance

    - base wages & salaries – depends on the internal value

    (determined by job evaluation) & external value (through market

    pay surveys) of employee

    - after-tax paycheck

    - determines lifestyle of the employees

    - leisure activities restricted / defined by the paycheck

    - most critical part of the four components

     Wage & salary add-ons

    - monetary remuneration

    - paid over & above the salary

    - includes payments for working overtime, shift differentials,

    premium pay for working on holidays / weekends

    - least critical of the four components

    Incentive payments

     - pay- for - output system

      - performance pay – linked to both the company & the

    individual

      - difficult to measure in the service industry which employs

    70% of the workforce of the total employed people

      - in several professions, it is difficult to measure output & pay

    incentives

    Employee benefits & services

    - hidden payroll or fringe benefits

    - indirect financial & non-financial payments

    - supplementary compensation totally dependent on organizational

     philosophy

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    - includes benefits provided by an employer to his employees & his

    family (in some cases)

    - benefits for employment security; health protection; old age &

    retirement; personnel identification, participation & stimulation

    - two types: mandatory employee benefits: voluntary benefits

    MANDATORY EMPLOYEE BENEFITS

    Employer is compelled to provide for certain benefits by the

    operation of the law

    Paid holidays – factories act, 1948 a weekly paid holiday

    Paid vacations – one day for every 20 days worked

    Retrenchment compensation – industrial disputes act, 1947

    (one month notice or one month’s pay) – paid @ 15 days wage for

    every completed year of service with a maximum of 45 days wage in

    a yearLay-off compensation - industrial disputes act, 1947 (@

    50% of the total of the basic wage & da for the period of their lay-

    off) – paid upto 45 days in a year

     Workmen’s compensation – workmen’s compensation act,

    1923 – payment to meet the contingency of invalidity & death of a

     worker due to employment injury or occupational disease

    Health benefits – employee state insurance act, 1948 –

    sickness benefit, maternity benefit, disablement benefit,

    dependent’s benefit, medical benefitCanteen facility – factories act, 1948 – canteen in factories

    employing more than 250 workers

    Provident fund – contributions by employer & employee are

    8.5% of basic salary – benefit payable on retirement, voluntary

    separation or death

    Employee pension scheme – introduced in 1995 –employer

    contribution is directed to pension + 1.66% of employee wages

    contributed by central govt.

    Entitled to pension @ 1 / 70th of salary for each

     year of serviceGratuity – after 5 years of continuous service – 15 days’

    salary per year of service upto a ceiling of INR 3,50,000/-

    Companies with more than 10 employees

    Given in case of separation, superannuation, death or

    disablement

    No contribution of employees towards this benefit

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    PSU scheme – public sector scheme

     Various pension schemes with accrual rates varying

    from 1/100 to 1/60

    Both employer & employee contribute

    Membership is mandatory for all those in PSUs

    Leave encashment scheme – claim encashment of unutilized

    leave at the termination of service

    Not-taxable in the hands of the retired employee

    Payable to dependents in case of death of employee

      VOLUNTARY EMPLOYEE BENEFITS

     Its is entirely the choice of the employer to provide these benefits

    to the employees

    Shift premium – for IInd & IIIrd shifts for the odd hours

    Company housing accommodation – some companies even

    pay for the utility bills (electricity / water & society charges)Subsidized food & transport

    Group mediclaim / personal accident insurance – adequate

    coverage for the hospitalization expenses incurred due to illness,

    disease or injury sustained in accident / pregnancy (for female) for

    employee & immediate family dependents

    Educational facilities – sponsor higher education of

    employees & family members

    For certifications / trainings / memberships etc

     co-operative credit societies – for fostering self-help than

    going to money lenders

    Legal aid – provide legal assistance & aid through company

    lawyers or others as & when required

    Recreational facilities – gyms, clubs, internet café, one film

    per week shows etc

    Regular meetings & gatherings – of employees with their

    families to express talent, creativity & relieve of work stress

    Loans – at subsidized rates of interests for housing deposits,

     vehicle purchase, marriage, illness or death of a close family

    memberPersonal health care – extensive health check-up periodically

     cellular phones / laptop – on basis of business requirement

    Corporate credit card – to take care of official expenses

    arising out of business trips

    Gifts – on various occasions like birthday, anniversary,

    festivals – to strengthen bond between employer & employee

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     TOTAL COMPENSATION

    COMPENSATION STRUCTURE – VARIOUS PERSPECTIVES

    SALARY TRENDS

     AVERAGE SALARY INCREASE IN TOTAL COST TO COMPANY (TCC) FOR

     THE YEAR 2006 ACROSS ASIA PACIFIC –

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    1 Average salary hike in 2006 for India at 14%, making it the highestin Asia Pacific

    2 Employees in management staff cadre received average salary hikeof 16% in 2006

    PERFORMANCE LINKED AWARDS

     VARIABLE PAY TREND

    1 Employee expectations are on the rise2 Senior/ Top Management received the highest percentage of

     variable pay in their compensation in the range of 17% to 30%

    3 Variable Pay increasing in year 2006 -

    Banking Sector from 13% to 24%

    IT from 13% to 18%

    Manufacturing from 10% to 16%

    FMCG from 14% to 18%

    PERCEIVED BENEFITS

    1 International Educational Advancement Program & Tuition

    Reimbursement

    2 Signing Bonus

    3 Investment company makes on Employee & Training imparted

    (National/ International)

    4 OPPORTUNITIES OF LEARNING – Early responsibility in career,

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    freedom at work and innovate

    5 JOB PROFILE – Work Content, Challenging Assignments

    6 CAREER PROSPECTS & GROWTH OPPORTUNITIES – “Growing

    our own timber”

    7 FUTURE PLANS OF COMPANY – Growing organization

    8 TREATMENT OF PEOPLE – Strong values of trust, caring, fairness

    and respect within organization, healthy relationship at work.

    NEW COMPENSATION APPROACHES

    Changing environmental pressures

     Three changes having impact on organization structure & management

    systems:

    Product markets have become global

     increased competition in domestic & foreign markets

    Rapidly changing technology

     greater need to employ technically & professionally skilled

     workers

     keep their knowledge – base & competencies current

    Fast – changing demographic composition of Workforce

     * higher age group of employees, more women employees,

    rising level of formal education

    Organization’s response Major changes in organization structure & management systems

     new model: flat, flexible, team-based, participative, diverse,

    quality- focused, dynamic, globally-oriented

     changes in the job from being specialized & stable

    multidimensional

     horizontal growth of employees

     new approaches to compensation & rewards

    FOUR NEW APPROACFHES TO COMPENSATIONSKILL-BASED PAY

    Employees are paid according to their number of skills

    - skills are grouped in ‘skill-blocks’ – as an employee acquires each

     block, his pay goes up

    - skill block includes different types of skills:

    **breadth skills which focus on all related jobs in an

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    integrated production process

    **depth skills which aim to increase specialization in a

    particular area

    **vertical skills which are generally possessed by managers

    & professionals

     Advantages to organizations

     a workforce is created that can perform multiple tasks

     organization gets flexibility to rotate employees & take care

    of organization menaces like absenteeism, overtime,

    turnover, work-flow interruptions due to production

     bottlenecks and variations in product demand

     better problem solving capability

     improved productivity & quality of services/ products

     stronger employee commitment

     employees become familiar with the operations & tend torecognize the value their own contributions

     Advantages to the employees

     acquire more self-control over their own earnings

     develop greater capacity for self-management

     experience more varied and enriched task assignments

     these contribute to job satisfaction to a great extent

    BROADBANDING Delayering of pay structure

    - a typical pay structure consists of grades & ranges

    - a grade is a grouping of jobs falling within a certain range of

    evaluation points

    - attached to grades are pay ranges – minimum to maximum

    spread

    * successively higher grades will have higher minimum &

    higher maximum pay rates

    - pay structure typically consists of a tall hierarchy of narrowlydefined grades, each with a relatively limited pay range

    * such structures create in employees a strong motivation to

    strive towards upward mobility as a means to obtain higher

    compensation rewards

    Broadbanding is defined as

    - Consolidation of existing pay grades into a small number of wide

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     bands

    - results in broad minimum-maximum pay spread for each band

    - compared to conventional pay structures, broadband structures

    have fewer bands & broader pay ranges

    - best – suited to the needs of flexible, flatter & performance-oriented

    organizations of today

    - Allow flexibility in moving employees between jobs within a band

     without formal job titles & pay grade changes

    - Flat structures place increased emphasis on lateral career moves &

    skill development that can be rewarded through broadbanding

    - Greater scope for pay growth through within- band-pay increases

    than through promotions to a higher band

    Example1 of how broad banding works

    Band I - Executives, entry-level staff Band II - Sr. Executives, supervisors, coordinators

    Band III - Assistant managers

    Band IV - Managers, business managers

    Band V - General managers, national managers

    Band VI – CTO, CFO, CMO

    Band VII - President & CEO

    Example2 of how broad banding works

    In a HR consultancy firm there are 3 bands across theorganization with a wide pay range in the same band:

    - Entry level: requires good quantitative skills, knowledge of basic

    MSOffice, ability to analyze & ability to learn fast

    - Proficiency level: skills in project management, problem-solving,

    resource management, thorough subject knowledge

    - Mastery level: a leadership position requiring visionary skills &

    ability to give direction to the organization

     To move up the ladder, the employee needs to add value that would

    clearly separate his accountability & key performance indicator

      *here advancement means adding newer competencies VARIABLE PAY

    Defined as

    - financially measurable reward paid to an individual based on his

    overall performance

    - a powerful tool that enhances employee productivity &

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    performance

     TEAM REWARDS

    - These are awarded to teams or groups based on their collective

    performance in achieving the assigned targets- periodically targets are monitored to encourage improved productivity &

    reward

    - provide each member an opportunity to receive a bonus on the output

    of the team a whole

    - most appropriate when jobs are inter-related

    - generally payouts are determined by team rankings (based on criteria

    like ratings by internal & external customers, achievement of quarterly

    team objectives & the management input recognizing special

    circumstances)

    - within same team also, all members do not receive same payout – it issubject to peer evaluation

    - major problem in this is designing a model team-based pay system

    Steps for setting up team rewards

    -  Appraising teams

    - to evaluate the performance of team against kras / preset

    targets

    -

    communicate the results to ensure transparency- measure the performance of the team (actuals vs. Targets)

    every month

    - rewarding teams

    - Make the minimum level of performance the benchmark of

    team reward

    - make team performance mandatory for individual rewards

    - distribute the team reward in proportion to the basic pay of

    the grade to which each team member belongs

    -  build a geometric rate of progression of the award for each

    successive target- link the individual award to the basic pay of the grade to

     which the individual belongs

     VARIABLE PERFORMANCE LINKED PAY(VPLP)

     The corporate buzzword today

    Becoming a more common method for rewarding employees while

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    linking their performance more closely to the employer’s financial

    success

    Some companies are allowing all levels of employees to participate

    in these programs

     Variable pay is an innovative way to bring wages and salaries in

    line with companies’ market performance

     A simple concept that’s based on rewarding employees for

    increased sales or efficiency

    rewarding employees who increase productivity or efficiency

    provides incentive for other employees who want to share in

    the bounty

    rather than rewarding every employee with a pay raise or

     bonus, variable pay rewards the individual worker, or a team

    of workers, for extraordinary efforts

    Indian companies increasingly adopting VPLP more than 85% organizations having VPLP

    Objectives / Benefits of VPLP

     A powerful tool to enhance employee productivity & thus impact

     bottomline

    align rewards to business goals

     build a high-performing organizational culture

    links overall compensation strategy with the organization’s

     business strategy helps differentiate between a mediocre & a star employee

    a very effective motivational technique

    helps team members understand their job expectations

     better

    a valuable retention tool

    helps upgrade skills of team members by inducing a

    competitive environment

     Types of Plans Individual – Based Pay

    Individual-based plans are the most widely used

    Of the individual-based plans commonly used, merit pay is by far

    the most popular

    - its use is almost universal

    - merit pay consists of an increase in base pay, normally given once

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     a year

    - supervisors’ ratings of employee performance are typically used

    to determine the amount of merit pay granted

    - once a merit pay increase is given to an employee, it remains a

    part of that employee’s base salary for the rest of his or her

      tenure with the firm

     Team – based pay

    Normally reward all team members equally based on group

    outcomes

     these outcomes may be measured objectively or subjectively

     the criteria for defining a desirable outcome may be broad or

    narrow

     as is less commonly done in individual-based programs,

    payments to team members may be made in the form of acash bonus or in the form of non-cash awards such as trips,

    time off, or luxury items

    Plant – wide / company – based pay

    Plant-wide or company-wide pay-for-performance plans reward all

     workers in a plant or business unit on the basis of the

    performance of the entire plant or business unit

     profit and stock prices are generally not meaningful performance

    measures for a plant or unit because they are the result of theentire corporation’s performance

     most corporations have multiple plants or units, a factor that

    makes it difficult to attribute financial gains or losses to any single

    segment of the business

    - therefore, the performance indicator most frequently used to distribute

    rewards at the plant level is plant or business unit efficiency, which is

    normally measured in terms of labor or material cost savings compared

    to an earlier period or another plant or business unit

     They are the broadest type of variable-pay incentive programs

    Reward employees on the basis of the entire corporation’s

    performance

    the most widely used program of this kind is profit sharing.

    Profit sharing is a company-wide pay-for-performance plan that

    uses a formula to allocate a portion of declared profits to employees

    typically, profit distributions under a profit-sharing plan are

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    used to fund employee retirement plans

    Features of VPLP

    Can be in cash or kind  generally offered in terms of extra perks as soft housing

    loans, company cars, junkets abroad, mediclaim policies

    If overall company performance is poor, SBU / team

    performance does not warrant VPLP

    Largely, it does not exceed 30% of an executive’ s annual pay

    Minuses of VPLP

    Recalculations in the case to reward nonexempt (hourly) employees

     VPLP requires employers to include certain types of variable

    compensation, such as bonuses, in employees’ regular hourly wage rates

     as a result, companies that pay variable compensation to

    nonexempt employees must often recalculate employees’

    regular hourly pay rates by factoring in the variable pay

     the recalculation then affects the overtime pay calculations

     employers who are designing variable compensation

    programs that include nonexempt employees must be sure to

    review their programs.

     failure to do so could cost significantly more in penaltiesand payment of back wages

    Unspoken assumptions

    Several underlying assumptions are behind the variable-pay concept,

     which derive from the very nature of the society that we live in and are

    not necessarily accurate:

    - money motivates people to work harder

    - increased motivation will increase performance

    - fair measurement of work performance is possible

    Money as a motivator

    •  there is no doubt that money can be a powerful motivator

    •  however, it isn’t always

    Performance measurement

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     motivation is clearly linked to performance

     however, in many cases motivation is not the problem

    - the performance problem may be due to lack of skills, poor

    organization, bad strategy etc

    - measuring performance is difficult and the most significantpractical problem in VPLP

    - even harder to manage is the problem of perception: even where

    there are real, perhaps obvious, performance differences, the

    employee who doesn’t perform well is more likely to attribute his or

    her low output to favoritism rather than performance

    Implementation

    • Failure of this motivational technique due to

    •  inadequate planning•  poor implementation

    •  poor communication of details of the scheme across the

    organization

    •  undefined evaluation method

    •  individual objectives are not quantified for variable

    pay calculation

    Effective implementation by

    -well – defined individuals & group targets

    -effective communication of the scheme to the employees

    -commitment from the top

    -effective performance-evaluation mechanism

    * simple, measurable performance criteria that is understood

     by all

    -timely payouts

    Employers need to do a better job of mapping individual employee

    performance and linking it with compensation

    Conclusion To create and implement an efficient variable-pay plan, an employer must

    make a commitment to define employee expectations in behavioral and

    measurable terms

    - This means making goals achievable, profitable, and practical for

     both the company and its workers

    -  the key to the success of variable compensation is to have

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    something you can measure and understand—something that is

    linked to creating economic value for the company

    -  instead of continually ratcheting up base pay, manufacturing and

    service companies are adopting and expanding the use of incentive

    compensation programs, at all levels, to reward outstanding

    achievement without increasing fixed costs

    EVA (Economic Value Added)

    It is a performance metric that calculates the creation of

    shareholder value

    Eva is the calculation of what profits remain after the costs of a

    company's capital - both debt and equity – are deducted from

    operating profit

     True profit should account for the cost of capital

    Steps to calculate EVA: Calculate net operating profit after tax (NOPAT)

    Calculate total invested capital (TC)

    Determine a cost of capital (WACC)

    Calculate EVA = NOPAT – WACC% * (TC)

    It is a financial performance method to calculate the true economic

    profit of a company

    Used for: setting organizational goals, performance management,

    determining bonuses, communication with shareholders &

    investors, motivation of managers, capital budgeting, corporate valuation, analyzing equity securities (the non-debt securities of a

    corporation representing an ownership interest)

    Links employee performance with profits

    It is the net operating profit minus an appropriate charge for the

    opportunity cost of all capital invested in an enterprise

     An estimate of true economic profit

     Amount by which earnings exceed or fall short of the required

    minimum rate of return that shareholders could get by investing in

    other securities of comparable risk

    Calculated by combining 3 factors: net operating profit after taxes,capital & cost of capital

    Continuous improvement in EVA brings continuous increase in

    shareholder’s wealth since a sustained increase in EVA brings

    increase in market value of the company

    Incorporates 2 principles of finance into management decision –

    making

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    Primary objective of any company is to maximize the wealth

    of its shareholders

     The value of a company depends on the extent to which

    investors expect future profits to exceed or fall short of the

    cost of capital

    NIIT, TCS & Godrej have implemented EVA in India

     Across the world, Seimens, Sony, Whirlpool, Johnson & Johnson,

    Cadbury, Bausch & Lomb have implemented EVA

    New concept for productivity enhancement, investor’s confidence &

    employee motivation

    Steps for implementing EVA-

    Measuring of EVA – concept defined & explaining throughout the

    company

    Managing through training programmes – oriented to educate the

    managers how they would earn in direct proportion to the wealththat the company would make

    Motivation of employee benefits / rewards through performance

    linked remuneration scheme

    Preparing mindset of employees in the long-run, to understand the

    impact of EVA on their personal remuneration

    INCENTIVE PLANS:

    Five Types:

    Merit PayGainsharing

    ProfitSharing

    Stock Options

    ESOPs

    Merit Pay: An incentive plan implemented on an institutional wide basis

    to give all employees an equal opportunity for consideration, regardless of

    funding source. The merit increase program is implemented when funds

    are designated for that purpose by the institution's administration,

    dependent upon the availability of funds and other constraints. .

     Advantages

    •  Allows the employer to differentiate pay given to high performers.

    •  Allows a differentiation between individual and company performance.

    •  Allows the employer to satisfactorily reward an employee for accomplishing a task

    that might not be repeated (such as implementation of new systems).

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    Gainsharing: A technique that compensates workers based on

    improvements in the company's productivity.

    How does Gainsharing work? 

     A Company shares productivity gains with the workforce. Workers voluntarily participate in management to accept responsibility for major

    reforms. This type of pay is based on factors directly under a worker’s

    control (i.e., productivity or costs). Gains are measured and distributions

    are made frequently through a predetermined formula. Because this pay

    is only implemented when gains are achieved, gainsharing plans do not

    adversely affect company costs.

     What are the 'Gains' that are measured? 

    • Increases in production with equal or less effort.

    • Equal levels of production with less effort.

     What are examples of Gainsharing formulas? 

    • Calculate gain in hours: The actual hours worked minus the

    expected hours (for the given level of output) equals the gain in

    hours.

     Advantages• Helps companies achieve sustained

    increases in productivity.• Employees become more involved the

    productivity gains made by the

    employer.

    • Employees can share in the benefits

    of employee sponsored

    improvements.

    • Enhances commitment to

    organizational goals.

    • Leads to improvements in other

    measures of company performance,

    including: teamwork, productquality, lower rates of absenteeism,

    defects, and "downtime."

    Disadvantages•  Adherence to the FLSA requires

    employers to recalculate each worker's "regular rate" of pay. To

    overcome this limitation, employers

    may restrict this type of

    compensation to exempt employees.

    •  The formulas and program may be

    difficult to understand.

    • Requires a shift to a more team

    oriented management style.

     When does Gainsharing work best? 

     Works best when company performance levels can be easily quantified.

    Employee involvement significantly enhances the effectiveness of

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    incentive pay. When used simultaneously, productivity gains from

    combining these techniques can exceed gains achieved separately.

     What is the best way to implement Gainsharing? 

    Meet with executives to develop a clear understanding of Gainsharing.Develop various formulas and models to be used in predicting future

    gains and the costs associated with sharing those gains. Prepare rules,

    presentation materials, and dissemination of policy. Retrain supervisors

    and administrators. Teams of employees are selected by peers to develop

    cost-saving measures. Through their personal knowledge about their

     jobs, employees are able to reduce waste and increase efficiency.

    Profit Sharing: An incentive based compensation program to award

    employees a percentage of the company's profits.

    How does Profit sharing work? The company contributes a portion of

    its pre-tax profits to a pool that will be distributed among eligible

    employees. The amount distributed to each employee may be weighted by

    the employee's base salary so that employees with higher base salaries

    receive a slightly higher amount of the shared pool of profits. Generally

    this is done on an annual basis.

     Advantages

    • Brings groups of employees to work

    together toward a common goal (the

    success/benefit of the company).

    • Helps employees focus on

    profitability.

    •  The costs of implementing the plan

    rise and fall with the company's

    revenues.

    • Enhances commitment to

    organizational goals.

    Disadvantages

    •  The pay for each employee moves up

    or down together (no individual

    differences for merit or performance).

    • Focuses only on the goal of

    profitability (which may be at the

    expense of quality).

    • For smaller companies, these plans

    may result in drastic swings in

    earnings for employees which the

    employees may find difficult to

    manage their personal finances.

    •  Adherence to the FLSA requires

    employers to recalculate each

     worker's "regular rate" of pay. Toovercome this limitation, employers

    may restrict this type of

    compensation to exempt employees.

     When does Profit sharing work best? When company earnings are

    relatively stable (or steadily increasing).

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     What is the best way to implement Profit sharing? Meet with

    executives to develop a clear understanding of profit sharing. Develop

     various formulas and models to be used in predicting future gains and

    the costs associated with sharing those gains. Prepare rules.

    Stock Options: The ‘right’ to purchase stock at a given price at some

    time in the future. Stock Options come in two types:

    1. Incentive stock options (ISOs) in which the employee is able to

    defer taxation until the shares bought with the option are sold. The

    company does not receive a tax deduction for this type of option.

    2. Nonqualified stock options (NSOs) in which the employee must

    pay infome tax on the 'spread' between the value of the stock and theamount paid for the option. The company may receive a tax deduction

    on the 'spread'.

    How do Stock options work? An option is created that specifies that the

    owner of the option may 'exercise' the 'right' to purchase a company’s

    stock at a certain price (the 'grant' price) by a certain (expiration) date in

    the future. Usually the price of the option (the 'grant' price) is set to the

    market price of the stock at the time the option was sold. If the

    underlying stock increases in value, the option becomes more valuable. If

    the underlying stock decreases below the 'grant' price or stays the samein value as the 'grant' price, then the option becomes worthless.

     They provide employees the right, but not the obligation, to purchase

    shares of their employer's stock at a certain price for a certain period of

    time. Options are usually granted at the current market price of the

    stock and last for up to 10 years. To encourage employees to stick around

    and help the company grow, options typically carry a four to five year

     vesting period, but each company sets its own parameters.

     Advantages

    o  Allows a company toshare ownership with the

    employees.

    o Used to align the

    interests of the employees

     with those of the company.

    Disadvantages

    o In a down market, because they quickly

     become valueless

    o Dilution of

    ownership

    o Overstatement of

    operating income

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    Nonqualified Stock Options

    Grants the option to buy stock at a fixed price for a fixed exercise period;

    gains from grant to exercise taxed at income-tax rates

     Advantages

    o  Aligns executive and

    shareholder interests.

    o Company receives

    tax deduction.

    o No charge to

    earnings.

    Disadvantages

    o Dilutes EPS

    o Executive

    investment is required

    o May incent short-

    term stock-price

    manipulation

    Restricted Stock

    Outright grant of shares to executives with restrictions to sale, transfer,

    or pledging; shares forfeited if executive terminates employment; value of

    shares as restrictions lapse taxed as ordinary income

     Advantages

    o  Aligns executive and

    shareholder interests.

    o No executive

    investment required.

    o If stock appreciates

    after grant, company's tax

    deduction exceeds fixed

    charge to earnings.

    Disadvantages

    o Immediate dilution

    of EPS for total shares

    granted.

    o Fair-market value

    charged to earnings over

    restriction period.

    Performance shares/units

    Grants contingent shares of stock or a fixed cash value at beginning of

    performance period; executive earns a portion of grant as performance

    goals are hit

     Advantages

    o  Aligns executives

    and shareholders if stock is

    used.

    o Performance

    oriented.o No executive

    investment required.

    o Company receives

    tax deduction at payout.

    Disadvantages

    o Charge to earnings,

    marked to market.

    o Difficulty in setting

    performance targets.

     When do Stock options work best? 

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    -Appropriate for small companies where future growth is expected. -For

    publicly owned companies who want to offer some degree of company

    ownership to employees.

     What are important considerations when implementing Stock

    Options? 

    -How much stock a company be willing to sell.

    -Who will receive the options.

    -How many options are available to be sold in the future.

    -Is this a permanent part of the benefit plan or just an incentive.

    ESOPs

    Employee Stock Ownership Plan (ESOP): An ESOP is a defined

    contribution employee benefit plan that allows employees to become

    owners of stock in the company they work for. It is an equity baseddeferred compensation plan. Several features make ESOPs unique as

    compared to other employee benefit plans. First, only an ESOP is

    required by law to invest primarily in the securities of the sponsoring

    employer. Second, an ESOP is unique among qualified employee benefit

    plans in its ability to borrow money. As a result, "leveraged ESOPs" may

     be used as a technique of corporate finance.

    ESOPs

     An opportunity to buy stock at a set price some time in future for a

    stated periodStock option is the right or privilege to buy stock under an offer

     valid for a stated period

     A form of variable pay compensation package

    Objectives of ESOPs

    Instrument for attracting critical skills / highly valued or

    scarce skills

    Inculcates employee feeling of ownership and commitment

    Creates additional wealth for employees

    Supplement retirement / social security benefits

    For employee retention particularly for groups apprehended of high

    turnover

    Helps introduce a performance management system without

    incurring full cash out flow / lessening possible individual

    differences in the immediate cash bonus

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    Enforces corporate governance

    Infosys, Wipro, Maruti Udyog Limited, GE, Godrej, P & G, Zee Network,

    Castrol etc have introduced ESOPs

    Features of ESOPs

    It is a qualified, defined contribution employee benefit plan that

    invests primarily in the stock of the employer

     A company has to create a trust fund for employees and funds it by

    contributions of stock, cash or buy stock or cash to pay back the

    ESOP’s loan and to buy back stock in order to set-up a ESOP

    system

    Shares held by ESOP trust are distributed to the employees

    through an employee option scheme

    Return on an ESOP portfolio is linked to company performancesince investment is through employer’s securities

     All employees except part-time directors are eligible to ESOPs of

    the company

     The terms, price & offer of ESOPs is done by compensation

    committee of the board of directors

    Options granted to employee are not transferable to any other

    person

    ESOP trust provides a warehouse for sponsoring company’s shares

     which can be sold or transferred to employees in future

    Reservation up to 5% can be made by the issuer of the company

    for employees of his company or promoters of the company

    3 stages:

    Grant of option (enable employee to purchase a certain number of

    shares of the company stock at a determined price, usually within

    a specified period of time)

     Vesting (employee gets right to apply for the shares)

    Exercise of option (on payment of exercise price, employee is

    conferred the shares of the company) There is a minimum period of one year between grant of options

    and vesting of options & company shall have the freedom to specify

    lock in period

     Typically, lock-in period of 3-5 years with the provision that if

    employee separates from the service of the company (except in the

    case of death / medical incapacity), the shares would be forfeited &

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    reverted to the trust

    Shares are not physically transferred to employees at this stage

    Once the shares are transferred in favour of the employee, only

    then the latter may decide to sell them in the market (this sale will

    attract capital gains tax)

    During the lock-in period, the shares registered in the name of the

    employee would be kept in the custody of the trust

     Types of ESOPs

    One-off, uniform

     An offer plan where the company may decide to include non-

    performers, trainees, short-service staff, temps

     A one-time allotment for an equal number of shares, options

    or warrants to all at the market value

    SEBI guidelines allow allotment of options below the marketprice for shares, subject to the differential being accounted

    in the books of the company

    One-off, differential / discretionary

     Also a one-off scheme where company may differentiate

    allotments by grades, seniority or market value of special

    skills

    Factors like achievements, potential, loyalty, hard work &

    contribution to corporate performance if considered, then

    the discretionary element will go up considerably

    Ongoing schemes

    Use a combination of uniform, differential & discretionary

    allotments dynamically.

    May be warrants, shares or options that can be issued as

    “sign-on” bonus on confirmation / promotion /

    superannuating / recognition of outstanding contribution

    Given to some or all individuals

    Have a vesting schedule

     Are structured to enable flexibility

    Proxy: stock appreciation rights / phantom sharesNotional units apportioned to employees

     Are productivity / contribution – linked incentive

    programmes rather than stock option plans

     An employee is allotted notional units / shares of the

    company based on certain criteria at a set price

    Employee is required to exercise his option within a given

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    period (say 2 years) – when the share price is high & will be

    eligible to draw the differential or the whole in cash on

    deduction of tax

    Provision is made to enable employees to decline the shares

    & opt for the cash differential between the cost of exercise &

    the market price

    It would have the effect of a stock appreciation right /

    phantom share

    Some definitions

    Phantom stock – a bonus that rewards employees based on the

     value of the company’s stock & the dividend performance of the

    stock

    Discount stock option – stock option with an exercise price which

    is less than the fair market value on the sale of the grant

    Indexed stock option – the exercise price is equal to the fair market value at grant, but the price adjusts upward or downward

    depending on an index (in relation to the market / industry / peer

    group performance / any other measure)

    Performance accelerated stock option – has a fair market value

    exercise price & a service – based vesting schedule (longer than

    traditional options which are generally for 10 years), but which

     becomes exercisable at an earlier date in case specified

    performance goals are achieved

    Performance contingent stock – has a fair market value price,

     which becomes exercisable only when performance goals are

    achieved. It lapses in case the set goals are not achieved

    Purchased stock option – down payment required to be made (% of

    the market price) before the option may be exercised

    Reload/restoration stock option – stock option automatically

    granted upon the exercise of a previously granted stock option to

    the extent that the optionee uses shares rather than cash to pay

    the purchase price of the original option (the exercise price of the

    reload option is the fair market value on the date of the grant &

    reload option expires on the same date as the original option Variable - priced stock option – with an exercise price that

    fluctuates upward or downward in relation to stock price

    performance (yo-yo stock option or indexed stock option)

    Premium stock option – exercise price greater than the fair market value

    on the date of the grant

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    How does ESOP work?

     The ESOP operates through a trust, setup by the company that accepts

    tax deductible contributions from the company to purchase company

    stock.

     The contributions made by the company are distributed to

    individual employee accounts within the trust.

     The amount of stock each individual receives may vary according

    to pre-established formulas based on salary, service, or position.

     The employees may ‘cash out’ after vesting in the program or when

    they leave the company. The amount they may cash out may depend

    on the vesting requirements.

     When an ESOP employee who has at least ten years ofparticipation in the ESOP reaches age 55, he or she must be given the

    option of diversifying his/her ESOP account up to 25% of the value.

     This option continues until age sixty, at which time the employee has

    a one-time option to diversify up to 50% of his/her account. This

    requirement is applicable to ESOP shares allocated to employee's

    accounts after December 31, 1986.

    Employees receive the vested portion of their accounts at either

    termination, disability, death, or retirement. These distributions may

     be made in a lump sum or in installments over a period of years. Ifemployees become disabled or die, they or their beneficiaries receive

    the vested portion of their ESOP accounts right away.

     Advantages

    • Capital Appreciation. Companies

    sell some or all of their equity to

    employees and by doing so convert

    corporate and personal taxes into

    tax-free capital appreciation. This

    allows the owner to sell 100% of his

    or her company, get money out tax-free and still maintain control of the

    company.

    • Incentive Based Retirement.

    Provides a cost-effective plan to

    motivate employees. After all, who

     works harder, owners or employees?

    •  Tax Advantages. Enables tax

    Disadvantages

    • Dilution. If the ESOP is used to

    finance the company’s growth, the

    cash flow benefits must be weighed

    against the rate of dilution.

    • Fiduciary Liability. The plan

    committee members who administer

    the plan are deemed to befiduciaries, and can be held liable if

    they knowingly participate in

    improper transactions.

    • Liquidity. If the value of the stock

    appreciates substantially, the ESOP

    and/or the company may not have

    sufficient funds to repurchase stock,

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    advantaged purchasing of stock of a

    retiring company owner. With this

    purpose, a company owner may sell

    their shares to the ESOP and incur

    no taxable gain on the sale. A

    company owner can sell all or someof the company to the employees cost

    free. Owners who sell 30% or more of

    their company to an ESOP are

    allowed to "roll-over" the proceeds

    into other securities and defer

    taxation on the gain.

    • Company reduces it's tax liability.

     A company can reduce its corporate

    income taxes and increase its cash

    flow and net worth by simply issuing

    treasury stock or newly issued stock

    to its ESOP.

    upon employees’ retirement.

    • Stock Performance. If the value of

    the company does not increase, the

    employees may feel that the ESOP is

    less attractive than a profit sharing

    plan. In an extreme case, if thecompany fails, the employees will

    lose their benefits to the extent that

    the ESOP is not diversified in other

    investments

     What is the best way to implement ESOP? 

    1.Determine how you want to use the ESOP. Will it be used as an

    employee benefit plan? Or, as an incentive program?

    2.Conduct a feasibility study to determine the value of the company’s

    stock and impact of the contributions that must be made to the

    trust.

    3.An ESOP requires different accounting procedures and a different

    method of allocating stocks and other investments among the

    employees than other types of plans. For this reason the plan

    should be designed by an ESOP specialist in order to avoid IRS

    difficulties.

     What are the alternatives to ESOP? 

    1.Employee stock options.

    Profit Sharing. An ESOP differs from a profit sharing plan in thatan ESOP is required to invest primarily in employer securities, while a

    profit sharing plan is usually prohibited from investing primarily in

    employer securities.

    LAWS & REGULATIONS RELATED TO COMPENSATION

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    PAYMENT OF WAGES ACT, 1936

     An Act to regulate the payment of wages to certain classes of employed

    persons

    MINIMUM WAGES ACT, 1948

     An Act to provide for fixing minimum rates of wages in certain

    employments

    EQUAL REMUNERATION ACT, 1976

     An Act to provide for the payment of equal remuneration to men and

     women workers and for the prevention of discrimination, on the ground

    of sex, against women in the matter of employment and for matters

    connected therewith or incidental thereto.

    PAYMENT OF BONUS ACT, 1965

     Act to provide for the payment of bonus to persons employed in certain

    establishments on the basis of profits or on the basis of production or

    productivity and for matters connected therewith.

    EMPLOYEES' STATE INSURANCE ACT, 1948

     An Act to provide for certain benefits to employees in case of sickness,

    maternity and employment injury and to make provision for certain other

    matters in relation thereto

    EMPLOYEES' PROVIDENT FUNDS AND MISC. PROVISIONS ACT, 1952

     An Act to provide for the institution of provident funds 2*[3*[, family

    pension fund and deposit-linked insurance fund]] for employees in

    factories and other establishments

     THE PAYMENT OF GRATUITY ACT, 1972

     An Act to provide for a Scheme for the payment of gratuity to employees

    engaged in factories, mines, oilfields, plantations, ports, railwaycompanies, shops or other establishments and for matters connected

    therewith or incidental thereto

     THE WORKMEN'S COMPENSATION ACT, 1923

     An Act to provide for the payment by certain classes of employers to their

     workmen of compensation for injury by accident

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    PROBLEMS & ISSUES

     Whether extrinsic rewards such as performance-related pay actually

    motivate employees to better performance is a matter of controversy. It

    has been claimed that monetary rewards usually have a limited time-span in regard to their motivating effect. Therefore extrinsic rewards

    such as performance pay, even if they can exert a continuing impact on

    performance, should

    • be consistent with overall management objectives, so that

    performance pay may not be consistent with, for example, a purely

    cost reduction strategy &

    • only be used to reinforce a motivational system in which intrinsic

    (non monetary) rewards exist, such as reorganization of work

    processes, training, employee involvement/consultation indecision-making, two-way communication, opportunities to

    contribute ideas, career development plans and goal setting.

    Some of the reasons for the failure of performance-related pay and some

    of the problems and issues facing employers flow from a variety of

    circumstances such as the following:

    i. Inadequate criteria to measure performance, or criteria which are

    not easily understood, communicated and accepted. Performance

    pay should therefore be negotiated.

    ii. Inappropriate performance appraisal systems in that the objectives

    of the appraisal system (e.g. where it is intended to identify

    training needs or suitability for promotion) do not match the

    objectives of the reward system.

    iii. The absence of regular feedback on performance.

    iv. The reward system is not designed to meet the objectives sought to

     be achieved. There could be a variety of objectivese.g. to satisfy

    distributive justice, attract and retain capable staff, matchparticular levels of pay in the labour market, change organizational

    culture (e.g. towards greater customer satisfaction) or to reinforce

    it.

     v. The absence of a right mix of extrinsic and intrinsic rewards.

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     vi. The lack of an appropriate quantum of pay which should be

    subject to performance criteria. This occurs when the amount

     which depends on performance is too small, or it is too large and

    therefore the amount placed at risk (when performance is poor) is

    not acceptable to employees.

     vii. The absence of periodic evaluation of the scheme.

     viii. Non-recognition of the fact that performance, especially profit, is

    sometimes (even often) dependent on factors outside the control of

    employeese.g. management decisions, exchange rates, recessions.

     There are many arguments in favour of performance-related pay which

    are theoretically attractive. However, it is not easy to find evidence which

    unequivocally supports or disproves these views, because of the scarcity

    of empirical evidence or because the introduction of the scheme has been

    faulty. Governments can sometimes facilitate the introduction of

    performance-based pay. In Britain for instance, the Finance Act of 1987

    introduced tax relief for approved schemes to encourage their adoption

    and proliferation.

     Two benefits at the macro level have been claimed for performance pay.

     The first relates to employment. If increases in basic pay are transferred

    to a profit-related scheme (e.g. 10% of basic pay), the employer may be

    more inclined to hire new employees as his wage cost is less than

    otherwise. If the percentage of profit to be shared remains fixed,

    additions to the workforce do not cost the employer more in terms of the

    profit-related pay. On the other hand, new recruitment would reduce the

    quantum existing employees will receive unless profits increase, and

    consequently dissatisfaction among employees could set in.

     The second argument is that if basic pay is reduced as a percentage of

    total earnings, increased earnings will not result in inflationary

    tendencies as such increases are the result of increased

    profits/productivity.

     The benefits to management and employees are:

    • where performance/profits increase, higher pay is an incentive to

    employees

    • where profits reduce, the reduction in the performance-related pay

    can cushion employees against redundancies

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    • employee identification with the success of the business is

    enhanced

    • variations in pay lead to employees becoming more familiar with

    the fortunes (or misfortunes) of the business. This would depend

    on the information-sharing practices of the management.

    Several criticisms of a general nature (apart from those directed at

    particular types of schemes) have been made against performance-

    related pay. Among them are the following:

    i. where the performance earnings fall employees are less inclined to

    accept reductions in their guaranteed pay

    ii. positive employment effects could be negated due to opposition

    from employees to recruitment as it would dilute their earnings

    iii. since performance/profits depend on a variety of factors beyond

    the control of employees, it is not possible to link pay to the

    performance of employees. If it is linked to the overall performance

    of the enterprise, then management decisions should logically be

    subject to scrutiny by employees.

    iv. it is difficult to determine whether the amounts paid out under

    schemes are more than matched by performance gains.

    Even though the evidence is not always clear whether profit-sharing, for

    instance, raises productivity levels, the positive link between profit-sharing and productivity is clearer in enterprises with employee

    participation arrangements. Where the extra payments replace a fixed

     wage component and is not an additional component of pay, there is a

    greater likelihood that the extra pay is matched by performance

    increases. In the case of group incentives payments are never

    proportionate to individual performance, as poor performers ("free

    riders") benefit from the efforts of others.

    Unit II : WAGE THEORIES & LABOUR MARKET

    ECONOMIC THEORIES

    CLASSICAL SOCIAL WAGE THEORIES

     A. Subsistence Theory

    Propounded by David Ricardo, 1817

     Also known as the "Iron Law of Wages“

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     Was an alleged law of economics that asserted that real wages in the

    long run would tend to the value needed to keep the workers'

    population constant

    Ricardo drew a distinction between a natural price and a market

    price. For Ricardo, the natural price of labor was the cost of

    maintaining the laborer. However, Ricardo believed that the market

    price of labour or the actual wages paid could exceed subsistence

    level indefinitely due to countervailing economic tendencies

    Ricardo believed that the market price of labor could long exceed the

    subsistence or natural wage

    He also claimed that the natural wage was not what was needed to

    physically sustain the laborer, but depended on "habits and customs

     The labourers are paid to enable them to subsist & perpetuate the

    race without increase or diminution

     The theory maintains that wages cluster around the bare subsistencelevel of workers. A wage rate much above the subsistence level causes

    an increase in the number of workers; competition will then lead to a

    depression of wages back towards the cost of subsistence. Wages that

    are below subsistence reduce the size of the working population; in

    that case competition will raise wages, but only up to the subsistence

    level again.

    * Subsistence means minimum resources required for existence

    * Diminution means change toward something smaller or lower

    B. Wage Fund Theory

    1 Developed by Adam Smith (18Century)

    2 The wage-fund theory is that wages are advanced out of a fixed

    fund of capital, from which an excess withdrawal, either through

    legislation or through union pressure, will ultimately reduce the

    amount available for other workers.

    3 Any increase in wages would also have to be taken out of profits,

    and their reduction would cause a decline in savings, which

    provide the capital from which the wage fund is derived.

    4 Basic assumption – wages are paid out of a pre-determined fund of wealth which lay surplus with wealthy persons – as a result of

    savings. This fund could be utilized for employing labourers for

     work.

    If the fund was large, the wages would be high; if it was

    small, the wages would be reduced to the subsistence level

     The demand for labour & the wages that could be paid them

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    non-marginal workers

     As long as each additional worker contributes more to the total value

    than the cost in wages, it pays the employer to continue hiring

     When this process becomes non-viable & uneconomic, the employer

    may resort to superior technology

    - This theory maintains that employers will only pay a wage that is,

    at most, equal to the amount of extra value added to the total

    product by one additional worker

    B. Bargaining Theory

    - Propounded by John Davidson

    - Wages are determined by the relative bargaining power of the

     workers / trade unions & of employers

    - When a trade union is involved, basic wages, fringe benefits, job

    differentials, and individual differences tend to be determined by

    the relative strength of the organization & the trade union- The bargaining theory modifies the marginal-productivity theory

     by:

     Taking into consideration other factors (e.g., laws and social

    and political changes) that might affect the determination of

     wage levels

     Acknowledging that certain basic assumptions (equal

     bargaining power of employer and employee, free competition

     between the two, and mobility of labor) that characterize the

    marginal-productivity theory do not hold in our present

    economic system

    C. Supply & Demand Theory

    - Inter-relation between wages & employment

    - Unemployment were to disappear if workers were to accept a

     voluntary cut in wages – have wage flexibility for promoting

    employment at a time of depression.

    - These wage cuts would bring down costs and thereby fall in

    price

    - This lowering in prices would cause additional demand which

     will increase production- This will increase employment of workers

    D. Competitive Theory

    - Employers compete amongst themselves by offering a higher pay

    / wage to attract employees while employees compete with

    another for jobs by offering their services for a lower wage

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    - Competition then, is essentially a disequilibrium process by

     which excess demand and excess supply cause changes in

     wages

    Behavioral Theories A. Employee’s acceptance Level

    - This theory takes into consideration, the factors which may induce an

    employee to stay on with the company –

     Size & reputation of the company

     Power of the union

     Wages and benefits that the employee receives in proportion

    to the contribution made by him / her

    B. Internal Wage Structure

    - Wage Structure affected by –

     Social norms / traditions / customs prevalent in theorganization

     Psychological pressures on the management

     Prestige attached to certain jobs in terms of social status

     The need to maintain internal consistency in wages at all

    levels

     The ratio of maximum & minimum wage differentials

     Norms of span of control

     Demand for specialized labour

    C. Wage & Motivators- Purchasing power provided by monitory income helps workers to

    take care of their basic needs:

     Food / Clothing / Shelter / Transportation / Insurance /

    Pension Plans / Education / Other physical maintenance &

    security factors

    - Monitory income includes:

     Wages / Merit increases / performance – based bonuses

    EVOLUTION OF MODERN-DAY WORKFORCE

     Advent of the Labour Force

    During the period of foreign rule, Britishers introduced industrialization

    and thereby heralded the advent of labour sector in this country. With

    the emergence of native industrialists the labour sector expanded. The

    pace of industrialization and the expansion of labour sector were

    accelerated by the first and second world wars.

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    • In the early years the workers organized to obtain wages to meet

    limited needs for livelihood and convenience to work decently. Labour

    struggle became a part of national movement. The concepts of

    freedom, democracy, secularism and socialism, were indoctrinated in

    the labour movement, thanks to agitations for rights of workers.

    •  The trade union leaders of yesteryears played a glorious role in

    this respect. We are still striving to ensure social security measures

    envisaged in the directive principles of the Indian Constitution such

    as right to work, living wages, security in work place etc.

    •  Today the economy of the nation itself is facing grave crisis due

    to the impact of globalization, and the labour sector is in the dark

    shadows of economic and social problems. The threats faced by the

    economy of the nation, industry, agriculture and thereby the labour

    sector are due to the impact of the global pressures and hence beyond

    our control. Yet we are compelled to defend ourselves to protect oureconomic and social security

    • Consequent on the grave crisis in the Indian economy,

    significant reforms based on liberalization, globalization was enforced

    from 1991. It was these economic reforms that dictated the industrial

    policy from then on. Only after a couple of years of reforms that

    negative effects on other sectors of polity came to be felt, the most

    affected being the Labour

    Need of the Hour Ensuring equity as well as accelerating the rate of growth of

    economy in the labour market is the need of the hour –

    It is necessary to ensure significant improvements in the quality of

    labour, productivity, skill development and working conditions, and to

    provide welfare and social security measures particularly, to those in

    the unorganized sector

    It is also necessary to ensure that all adult persons looking for work

    are employed at levels of productivity and income, which are

    necessary to afford them a decent life. A significant proportion of

     workers presently earn below the subsistence wages Another unfortunate facet of labour markets is the persistence of child

    labour which must be eradicated in the shortest possible time

    Background

    • Modern day professions as we know them had their origin in the

    post-industrial age after World War II when most Western nations saw

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    a long spell of growth

    •  This era also saw the emergence of modern day consumerism. To

    cater to the emerging needs of the market, huge corporations built

    gigantic factories to manufacture products and serve the needs of

    consumers

    •    They also started employing thousands of people to

    manufacture, service and market the products

    • Sometime during this period (in 1956), William H Whyte wrote his

    much acclaimed book titled the Organization Man—a term which

    caught the fancy of an entire generation of working professionals. For

     Whyte Organization Men are People who only work for the

    Organization. They are the ones of our middleclass who have left

    home, spiritually as well as physically, to take the vows of organization

    life, and it is they who are the mind and soul of our great self-

    perpetuating institutions• For nearly half century after the book appeared, Organization Man

    typified the working class. In most parts of the world, huge

    corporations—private, public and government-owned—employed

    hundreds of thousands of Organization Men

    • In the US, Fortune 500 companies created millions of jobs.

    Similarly, UK, Europe, the Eastern bloc, and India saw the emergence

    of huge government owned corporations and Public Sector

    Undertakings (PSUs) that employed millions

    • In many parts of the world, government service was the career

    choice for a generation of the best and the brightest. In India, joining

    the Indian Administrative Service (IAS) or Police Service (IPS) was the

    dream

    • In the US, President Kennedy’s "send a man to the moon" project

    captured the imagination of a whole generation of youngsters who

    either wanted to become rocket scientists or astronauts for NASA

    •  A whole generation of the best and brightest from top universities

    competed to give their life and souls, and dedicate their professional

    lives to mammoth corporations by joining the burgeoning ranks of

    Organization Men. In return, they were assured of a steady paycheck,raises, promotions and a golden watch at retirement, with a

    guaranteed pension to boot

    • Educated professionals were not the only ones welcomed by these

    organizations

     There was a need for everyone—from the mailroom clerk and janitor to

    shop floor workers, supervisors and managers; and everyone else in

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     between

    One common aspect binding all employees was their unrelenting

    loyalty to the organization. There was very little individualism and

    entrepreneurship shown (or expected) by employees, and most of the

    decision-making took place in ivory towers at head offices

     The organizations asked for, and got the unwavering following of its

    organization men; in return, it guaranteed employment, almost taking

    on a patriarchal role for families of organization men

     Transition

     There is little debate over the fact that we are experiencing a major

    shift in the job market worldwide

    Changes in the marketplace are leading to a fundamental shift in

    careers and professions across the board

    Perhaps the most important shift in the paradigm is the move fromOrganization Man to Free Agents or Gold Collar Workers

    Individuals will not remain loyal to one single organization,

     just as most organizations have given up on guaranteeing

    lifetime employment

    New entrants to the job-market, and even those who have

     been working in the corporate world for a while are starting

    to realize that we cannot hope to become, or remain,

    Organization Men

     The New Generation

     This workforce contains the now generation, me

    generation, new breed, and new X generation

     These generations have been variously described as

    having lower overall job satisfaction, less desire to lead (move up the

    organizational hierarchy) and to defer to authority; believe that they

    are entitled to a good job; have a strong a desire to control their own

    destiny; have a low absenteeism threshold

     They have also been described as having a lower

    respect for authority, and a greater desire for self-expression, personalgrowth, and self-fulfillment

     This group also tends to be more educated than

    their predecessors, in most cases, they are more educated than their

    supervisors

    Impatience and self-confidence define today's

    educated young worker

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    In older times, people used to do anything to get a

     job - Today everyone thinks they're entitled to a job

    In the old days, such attitudes were unimaginable; they

     would have been self-defeating

    Companies are no longer in