compass offices - create a destination_final.pdf
TRANSCRIPT
A7er years of being clients of other Serviced Office providers, we had grown 5red of hidden costs, rigid contact terms and poor customer service. We therefore decided to offer an alterna5ve in the market with a new way of working.
2
We opened our first centre in Hong Kong
…and we have been growing
ever since
4500 worksta5ons across 42 floors
More than 30 prime loca5ons of
fully furnished Serviced Offices Mee5ng Spaces Virtual Office facili5es Concierge Services
2009 2013
Compass Offices Culture
3
We are proud to be Asia’s fastest growing Serviced Office provider.
42 Opera)ons 88%
Average occupancy of
since star5ng
Established and proven leadership team
Experienced full-‐5me staff across the region
2013
5
Singapore
9
Japan
2
Australia
25
Hong Kong
1
Kazakhstan
6
Now we are helping to reignite Asia’s Serviced Office industry by facilita5ng transparency, innova)ve solu)ons and genuine rela)onships for and with our clients.
The needs of your tenants are changing. Reap the benefits with Compass Offices.
It’s an Evolu5on not a Revolu5on
7
8 8
of desks in an average office are empty at any
one point in 5me
55% over 37% of the world’s workforce will be mobile
3 out of 5 workers say they don’t need to be in the office anymore to
be produc5ve
The Evolu5on of Office Space by 2015
9
Why you Need a Serviced Office in your Building The evolu5on of tenant requirements
Landlord Trends
• Mainly office focused • Small amount of retail
• Added Food and Beverage outlets
• Branded Retail Mix • Addi5onal Ameni5es
• A Serviced Office Ecosystem completes the picture
10
Let Compass Offices show you how. You have a great property but are you gaining the deserved returns? We are experts in gegng the most out of your building’s poten5al by extrac5ng untapped revenue opportuni5es, whilst significantly reducing your under-‐performing tenant risk.
Want 30%+ returns over market rents from your asset?
11
It’s a dynamic managed-‐services environment
A Compass Offices Business Centre is not just Offices
A strategic alliance with Compass Offices delivers:
➜ Higher revenues due to all our addi5onal services -‐ we provide more than just office space
➜ Faster response to fluctua5ng marke5ng rates -‐ we are not pinned down by fixed term leases
➜ More power for landlords as we are not a real estate business – we don’t sign leases, we sign mutually beneficial service agreements
➜ Less risk than tradi5onal real estate leasing as we acquire very low bad debts.
12
What makes us stand out from the crowd
➜ Entrepreneur focused We are run by entrepreneurs and therefore understand the needs associated with star5ng and running a business
➜ Transparent pricing There are no hidden costs. All management fees, government fees and u5lity bills are covered and managed through one monthly invoice
➜ Client focused We have a dedicated team of Client Rela5onship experts who liaise with clients to make sure all their needs are met, no maler how big or small
➜ One stop shop We can cater for all business needs including IT related issues, company setup and HR through our sister company Encore
13
Why Compass Offices? ➜ Poten5al to achieve above market rent
➜ Incubate smaller tenants in your building
➜ Access to a wider, global tenant group
➜ Tap expansion rather than reloca5on requirements
➜ Extensive sales and marke5ng efforts for your building
➜ More ameni5es and facili5es for exis5ng tenants
➜ Cash flow within only four months
➜ Capitalize on global trend towards flexible workspace
14
What we offer At Compass Offices, we aim to provide the right solu5on for all of our clients, whether they need an office for one or one hundred.
➜ Serviced Offices Our office facili5es are ready-‐to-‐go and furnished to a high standard, with superior IT equipment, qualified recep5onists, and a dedicated support team
➜ Mee)ng Rooms Our mee5ng rooms provide a professional environment and come fully equipped with the latest technology
➜ Virtual Offices A prominent business address and local telephone number with call and mail handling, perfect for smaller companies looking to break into a new market
➜ Compass Point Our new hot-‐desking ini5a5ve is perfect for business travellers or people looking for a temporary working solu5on
Serviced Offices
Mee5ng Rooms
Compass Point
15
Professional Spaces At Compass Offices, we understand that first impressions maler and that it is about represen5ng the clients interests. All our centres provide:
➜ Non Branded Recep)ons with mul)lingual recep)onists
➜ Mee)ng rooms
➜ Breakout spaces
➜ Offices from 1 person to 50 persons+
Mee)ng rooms
Offices
Non Branded Recep)ons
Personal alen5on and service All our loca5ons have non-‐branded recep5ons so that our customers are the sole focus. Our recep5ons are manned by a dedicated team of trained Front-‐Line Service Staff who make sure our customers’ needs are met, whatever they may be.
17
First Class Communica5ons At Compass Offices, we understand that excellent communica5ons are fundamental to any successful business. That is why we have invested heavily in our communica5ons equipment and network.
All our centres provide: ➜ Top-‐of-‐the-‐range phone systems
➜ Superior IT support
➜ Access to Telepresence -‐ the leading video conferencing technology
Superior IT support
Telepresence
Top-‐of-‐the-‐range phone systems
18
Need a Break? We have equipped all of our business centres with a brightly designed break-‐out area – the perfect space to take a break from the desk for an informal mee5ng or a quick lunch. These wifi enabled spaces also include newspapers, magazines and of course, complimentary tea and coffee.
19
Compass Offices alracts thousands of ad-‐hoc customers each year with our Mee5ng Room and Mobile Working solu5ons. Mee)ng Rooms At Compass Offices, we believe first impressions count. That is why our expertly designed Mee5ng Rooms provide the ul5mate professional environment to help maintain and enhance our clients’ corporate image. Our Mee5ng Rooms come with a wide array of state-‐of-‐the-‐art facili5es including a professional welcome from our mul5lingual recep5on team, complimentary coffee or tea, boardroom level fit out with conferencing, whiteboards and TV’s with projector capabili5es.
Not just for In-‐House Clients
20
Compass Habitat Designed to enable customers to work efficiently, meet with clients and network with like minded people, Habitat is the perfect space to get work done, relax, live and work out at the same 5me. Compass Habitat is our solu5on for mobile workers and everyone who needs flexible access to a professional yet relaxing working environment surrounded by a business community to exchange ideas that builds their business.
Not just for In-‐House Clients
21
Compass Point Compass Point, our hot desking solu5on targets business persons on-‐the-‐go. A7er speaking with members of the business traveller community, we were able to create and develop an alterna5ve which would remove the hotel room or the coffee shop as a work-‐place. Plug-‐in and go! Compass Point offers mobile workers the opportunity to work and meet in a quiet and professional environment on a short stay basis. This generates a huge amount of traffic through our centres leading to extra exposure and sales.
Not just for In-‐House Clients
22
We are carefully construc5ng a strategic plan for global expansion which will allow our clients to develop new business opportuni5es across the globe.
Extensive Expansion Plans
HONG KONG
SINGAPORE
TOKYO SEOUL
ALMATY
SYDNEY MELBOURNE
DUBAI
ABU DHABI
MUMBAI SHENZHEN
GUANGZHOU
SHANGHAI
HO CHI MINH
YANGON
23
What we are looking for… In order for Compass Offices to expand our network into more markets, we need a good quality building in a commercially ac5ve loca5on. ➜ Flagship buildings in major ci5es. We are always on the
look-‐out for high-‐quality buildings in established CBDs.
➜ Office buildings in city centres, suburbs and business parks.
➜ Regional business loca)ons with excellent communica5on links and a strong business community.
➜ Other loca)ons with close reach of local transporta5on such as railroad and air terminals
➜ Retail loca)ons within easy walking distance of shopping centres and food outlets
24
Partnership Tes5monial When Compass Offices took over and developed our office space, the team was professional, hardworking and competent. One really important factor was that they ensured that tenants would have absolutely no problem in the transi5on phase. It is very valuable to us as building management that we are working with an honest and experienced team who truly understands the industry. It con5nues to be a fruirul rela5onship. Compass Offices are well respected and extremely professional. Always focused on maximising return, they are as entrepreneurial and mo5va5ng as we are, hoping to constantly improve and perform.”
Eight Lights Oriental Holdings, The Quadrant at Cecil in Singapore
25
By partnering with us, we’ll put your property on the Serviced Office map, allowing you to benefit from our global adver5sing and vast corporate network. We’re commiled to making the future of work accessible to all businesses, whatever shape or size. However, we can only do this by partnering with forward-‐thinking property owners who wish to help us grow and develop our corporate vision.
And finally… Compass Offices is the fastest growing Serviced Office provider in the Asia Pacific region.
Contact the Global Development Team today: +852 3796 7188 www.compassoffices.com Email: [email protected]
Create a des5na5on.