comparative study of public bank & private

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    Comparative Study Of Public Bank &Private Financial Institute In Context Of Auto

    Loan And Home Loan

    PRESENTED BY

    DEEPAK SINGHIIIrd SEM.

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    INTRODUCTION OF FINANCIAL

    INSTITUTION

    THESE ARE TWO TYPES

    BANKING FINANCIAL CORPORATION

    NON BANKING FINANCIAL

    CORPORATION

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    BANKING INDUSTRIES OF INDIARESERVE BANK OF INDIA Central Bank and Supreme Monetary Authority

    Scheduled of Banking Sector

    COMMERICAL BANKS CO-OPERATIVE BANK

    Foreign Banks RegionalRural Banks

    Urban cooperativeBanks

    Public Banks Private Banks

    OLD BANKS New Banks

    State Banks ofIndia & Other Banks

    Other Nationalized Banks

    Statecooperative

    Banks

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    BANKING INTRODUCTION

    Organized banking was active in India since the establishment of the general bankof India in 1786. RBI had undertaken an exercise to merge weak banks to strongbanks and the total number of banks, thus reduced from 566in 1951 to 85 in1969.

    The traditional bank has an inherent tendency to crisis. This is because the bank

    borrows short terms and lends leveraged long term

    TYPES OF BANK

    a) SCHEDULE BANK

    b) NON SCHEDULE BANK

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    MAHINDRA FINANCE

    It is Indias leading non-banking finance companies focused onthe rural and semi-urban sector providing finance for utilityvehicles, tractors, home and cars with largest network of branchescovering these areas (Source: Association of Leasing and FinancialServices Companies, November 2005). It is a subsidiary ofM&M,a leading tractor and UV manufacturer with over 60 years

    experience in the Indian market.

    Business Description MAHINDRA FINANCIAL SERVICESLIMITED

    (Originally incorporated as Maxi Motors Financial Services Limitedon January 1, 1991 under the Companies Act, 1956 as a publiclimited company and the name was changed to Mahindra &Mahindra Financial Services Limited on November 3, 1992).

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    PRODUCT OF M&MFL

    1. Personal Loans2. Home Loans3. SME Loans

    4. Business Loans5. Loan Against Securities6. Healthcare Finance7. Loans Against Property

    8. Microfinance9. Commercial Property Loans10. AUTO LOAN

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    TYPES OF LOAN

    SECURED LOAN

    A) HOME LOAN

    B) AUTO LOAN

    UNSECURED LOAN

    a) CREDIT CARDb) BANK O/D

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    RESEARCH METHODOLOGY

    TITLE OF THE STUDY

    Comparative Study with special reference to Auto Loan & Home Loan AmongPublic Bank, Private Financial Institute & NBFC (ICICI, HDFC, SBI,Mahindra Finance & Fullerton India)

    OBJECTIVE OF THE STUDY

    To highlight the satisfaction level regarding products.

    To know the perception regarding M&MFL and SBI products and services.

    To gain familiarity with a phenomenon or to achieve new insights into it(Studies with this object in view are termed as exploratory or formulativeresearch studies)

    To portray accurately the characteristics of a particular individual Situationor a group (Studies with this object in view are know as descriptive

    Sample size

    We have taken a sample size of 50 with non probability sampling

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    METHOD OF DATA COLLECTION

    PRIMERY DATA

    A) QUESTIONNAIRE METHOD

    B) PERSONAL INTERVIEW

    SECONDRY DATA

    A) WEB SITE INFORMATIONB) ANNUAL REPORT

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    SWOT ANALYSIS

    STRENGTH

    Brand name.

    Strong financial backup.

    Good employees base.

    Easily reachable.

    First mover advantage.

    WEAKNESS

    More time consume in finance Processing.

    More paper formalities are required.

    Lack of awareness about the loan procedure.

    Much hidden charges.

    No fluctuation in EMI.

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    SWOT

    OPPORTUNITY

    Convert brand name in to market share.

    Provide more & smooth service to compete competitors.

    Disposal income is increasing so try to get more customers.

    Reduce hidden charges.

    THREAT

    More players in market.

    Govt. policies

    Economic condition

    Interest rate varies More service given by new players

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    RECOMMENDATION & SUGGESTIONS

    The private & NBFC (M&MFL )Company should create good relations andcommunication.

    Private & NBFC (M&MFL ) companies should collaborate to spreadawareness regarding the benefits of loans plans provided by the PrivateCompanies.

    Agents have got maximum influence on customers. They are the one whointroduces the prospect to different loan products. So agents should begiven full-fledged training and the training should be strict.

    They should provide option to increase or decrease EMI.

    They should provide option if customer change city then they should not beget disturbed.

    Customer should not demanded so much foreclosures. For the awareness, bank can used some of the following tools :-

    Pamphlets can be distributed with the help of the newspaper hawkers andalsoat some crowded places.

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    THANKYOU FOR

    YOUR VALUABLE TIMEDEEPAK SINGH

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    CONCLUSION

    On the basis of my study, I conclude that, all the banks & non bankingfinancial companies are providing very good facilities to theircustomers in which M&MFL has good potential to retain thecustomer. M&MFL has good brand name as well they are providinggood interest rate with less paper formalities.

    After that ICICI & M&MFL who have also great market share but lessthan M&MFL. They are also increasing the customer base for home& auto loan after giving different facilities from M&MFL & otherbanks Such NBFC.

    At last but not the least M&MFL is superior than all banks.