comparative study of public bank & private
TRANSCRIPT
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Comparative Study Of Public Bank &Private Financial Institute In Context Of Auto
Loan And Home Loan
PRESENTED BY
DEEPAK SINGHIIIrd SEM.
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INTRODUCTION OF FINANCIAL
INSTITUTION
THESE ARE TWO TYPES
BANKING FINANCIAL CORPORATION
NON BANKING FINANCIAL
CORPORATION
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BANKING INDUSTRIES OF INDIARESERVE BANK OF INDIA Central Bank and Supreme Monetary Authority
Scheduled of Banking Sector
COMMERICAL BANKS CO-OPERATIVE BANK
Foreign Banks RegionalRural Banks
Urban cooperativeBanks
Public Banks Private Banks
OLD BANKS New Banks
State Banks ofIndia & Other Banks
Other Nationalized Banks
Statecooperative
Banks
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BANKING INTRODUCTION
Organized banking was active in India since the establishment of the general bankof India in 1786. RBI had undertaken an exercise to merge weak banks to strongbanks and the total number of banks, thus reduced from 566in 1951 to 85 in1969.
The traditional bank has an inherent tendency to crisis. This is because the bank
borrows short terms and lends leveraged long term
TYPES OF BANK
a) SCHEDULE BANK
b) NON SCHEDULE BANK
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MAHINDRA FINANCE
It is Indias leading non-banking finance companies focused onthe rural and semi-urban sector providing finance for utilityvehicles, tractors, home and cars with largest network of branchescovering these areas (Source: Association of Leasing and FinancialServices Companies, November 2005). It is a subsidiary ofM&M,a leading tractor and UV manufacturer with over 60 years
experience in the Indian market.
Business Description MAHINDRA FINANCIAL SERVICESLIMITED
(Originally incorporated as Maxi Motors Financial Services Limitedon January 1, 1991 under the Companies Act, 1956 as a publiclimited company and the name was changed to Mahindra &Mahindra Financial Services Limited on November 3, 1992).
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PRODUCT OF M&MFL
1. Personal Loans2. Home Loans3. SME Loans
4. Business Loans5. Loan Against Securities6. Healthcare Finance7. Loans Against Property
8. Microfinance9. Commercial Property Loans10. AUTO LOAN
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TYPES OF LOAN
SECURED LOAN
A) HOME LOAN
B) AUTO LOAN
UNSECURED LOAN
a) CREDIT CARDb) BANK O/D
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RESEARCH METHODOLOGY
TITLE OF THE STUDY
Comparative Study with special reference to Auto Loan & Home Loan AmongPublic Bank, Private Financial Institute & NBFC (ICICI, HDFC, SBI,Mahindra Finance & Fullerton India)
OBJECTIVE OF THE STUDY
To highlight the satisfaction level regarding products.
To know the perception regarding M&MFL and SBI products and services.
To gain familiarity with a phenomenon or to achieve new insights into it(Studies with this object in view are termed as exploratory or formulativeresearch studies)
To portray accurately the characteristics of a particular individual Situationor a group (Studies with this object in view are know as descriptive
Sample size
We have taken a sample size of 50 with non probability sampling
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METHOD OF DATA COLLECTION
PRIMERY DATA
A) QUESTIONNAIRE METHOD
B) PERSONAL INTERVIEW
SECONDRY DATA
A) WEB SITE INFORMATIONB) ANNUAL REPORT
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SWOT ANALYSIS
STRENGTH
Brand name.
Strong financial backup.
Good employees base.
Easily reachable.
First mover advantage.
WEAKNESS
More time consume in finance Processing.
More paper formalities are required.
Lack of awareness about the loan procedure.
Much hidden charges.
No fluctuation in EMI.
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SWOT
OPPORTUNITY
Convert brand name in to market share.
Provide more & smooth service to compete competitors.
Disposal income is increasing so try to get more customers.
Reduce hidden charges.
THREAT
More players in market.
Govt. policies
Economic condition
Interest rate varies More service given by new players
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RECOMMENDATION & SUGGESTIONS
The private & NBFC (M&MFL )Company should create good relations andcommunication.
Private & NBFC (M&MFL ) companies should collaborate to spreadawareness regarding the benefits of loans plans provided by the PrivateCompanies.
Agents have got maximum influence on customers. They are the one whointroduces the prospect to different loan products. So agents should begiven full-fledged training and the training should be strict.
They should provide option to increase or decrease EMI.
They should provide option if customer change city then they should not beget disturbed.
Customer should not demanded so much foreclosures. For the awareness, bank can used some of the following tools :-
Pamphlets can be distributed with the help of the newspaper hawkers andalsoat some crowded places.
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THANKYOU FOR
YOUR VALUABLE TIMEDEEPAK SINGH
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CONCLUSION
On the basis of my study, I conclude that, all the banks & non bankingfinancial companies are providing very good facilities to theircustomers in which M&MFL has good potential to retain thecustomer. M&MFL has good brand name as well they are providinggood interest rate with less paper formalities.
After that ICICI & M&MFL who have also great market share but lessthan M&MFL. They are also increasing the customer base for home& auto loan after giving different facilities from M&MFL & otherbanks Such NBFC.
At last but not the least M&MFL is superior than all banks.