company name : plant location: 2014-15 category : special acma awards excellence in hr

Company Name :

Plant Location :

2014-15

Category : Special

ACMA Awards

Excellence in HR

(For Office Use only)

IndexS. No. Area Page no. Total Marks Actual

Marks

1 Leadership 200

2 HR Strategy & Structure 150

3 HR Practice & Policies 250

4 Shop Floor Management 250

5 Industrial Climate and Profile 150

Total 1000

ACMA Centre for Technology (ACT)( A Division of ACMA )

Godrej Eternia-C, ‘B’ Wing, '10th Floor, Office No.- C,

Old Mumbai Pune Highway Wakdewadi, Shivaji Nagar ,

Pune – 411005, India .www.acma-act.in

MSME, Export, Technology, Q & P and Manufacturing Awards

Excellence in HR

For Administrative Queries:Mr. Jitender Rana Email- [email protected] Mobile- 09873369699

Ms. EckttaEmail- [email protected] Mobile- 09953330046

Ms. Sakshi Karkamkar Email- [email protected] 07387002181

Mr. Binny TomyEmail- [email protected] Mobile- 9711138869

For Technical Queries:Mr. V K Sharma Email- [email protected] Mobile- 09811392068

Mr. Rajul MathurEmail- [email protected] 09818358688

Ms. Sapana M. BaravkarEmail- [email protected] 07350703339

Mr. Agnivesh SinghEmail- [email protected] Mobile- 09718145705

http://www.acma-act.in/








mailto:[email protected]








ACMA Awards 2014-15 : HR Excellence (Special)

Letter for Submission of Award application for 2014-15

Company letterhead details ( Logo , Address )

To ,

The Secretariat ( ACMA Awards – HR Excellence)ACMA6th Floor, The Capital CourtOlof Palme Marg, Munirka, New Delhi – 110067Mobile: Ecktta – +919953330046

We are pleased to submit the application for ACMA Award 2014-15 forExcellence in HR.

All data submitted is duly verified and true to the best of our knowledge .

With regards

( Name & Designation of the Plant CEO )

3

Group Company Name

Group company Turnover in INR Cr. For 2014-15

ACMA Awards Category (Excellence in HR)

(For ACMA Award Process Team)

Upto INR 20 Cr MSME Category

> INR 20 Cr to INR 150 Cr

Small Category

> INR 150 Cr to INR 500 Cr

Large Category

> INR 500 Cr Special Category

Company’s Details

1. Name of the corporate group (if company is part of a corporate group): -

( Underline the plant for which application is sent )

Plant Address :

2. Name of the Chief executive of the corporate group-

3 Chief Executive (Site) details :

Name : Designation :

Mobile : E-mail :

Land line with extension : Fax No.

Name : Designation :

Mobile : E-mail :

Land line with extension : Fax No.

( If Sr. No. 3 & 4 are same , then provide next level person No. 4 )

details at Sr.

4

4 Plant HR Head / Corporate HR Head details :


Company’s Details

5. Company turnover ( in Rs. Crore ) for Year 2014-15 :

6. Plant turnover ( in Rs. Crore ) for Year 2014-15 :

7. Year of Establishment : Company , Plant

8. Total Employees : Company , Plant

9. Do you have a Joint Venture : ( If Yes , Mention

the partner name )

10. Company’s Key products :

11. Plant’s Key products :

12. Plant’s key manufacturing processes :

13. Plant’s Key competitors :

14. Plant’s Major Certifications :

5


Customer Details

As a part of ACMA Award process , feedback from your majorcustomers will be obtained directly and will be provided to Jury as apart of Site diagnosis .The same will bereport

provided to you as a part of Site Diagnosis feedback

Kindly provide 2 names per Key Customers for the plant for whichapplication is sent

Note- In addition to application & site diagnosis, Customerfeedback will be also considered.

6


S. No Customer Location

% Business share ( from the plant )

Key person name & Designation

Mobile Number & E mail

1

2

Company / Plant Information

Use this slide to brief about your company / Plant .

It includes Product names / photos , Plant facility photographs, etc.

7


Route Map to reach your plant

Providediagnosis

a route map to your company for site diagnosis)

( Siteis carried out if your application is shortlisted

Contact person name & Designation:

Name :

Designation :

E-Mail :

Mobile :

Landline : ( STD Code ) ( Number ) : Ext. ( if any )

8


( For office use only )

Company performance at a glanceFollowing radar chart shows the scores for each main area as

per questionnaire , scores are converted to % )(

RADAR Chart

Leadership

100

75

50HR Strategy & Structure

25

0

S. No. Area Total Marks Marks Obtained %

1 Leadership 200

2 HR Strategy & Structure 150

3 HR Practice & Policies 250

4 Shop Floor Management 250

5 Industrial Climate and Profile 150

Total 1000

HR Practices & Policies

Shop Floor Management

Industrial Climate and Profile

9


10

S. No.

Sub TopicTotal Marks

MarksObtained

%

1.A Vision, Mission and Values 40

1.B Business orientation towards HR 40

1.C Communication 40

1.D Involvement and Approachability 40

1.E Capability of 2nd line Leadership 40

Total 200

(For Office Use Only)Section 1

Leadership

Total marks = 200


(1.A) Vision, Mission and Values Total = 40

1. Kindly enclose your Statements of vision and mission & dates of when these were Formed and Revised . (10)

VISION : ( Formed on / / , Revised on : / / )

MISSION : ( Formed on / / , Revised on : / / )

11

1. Leadership


1. Leadership

Total = 40

12

(1.A) Vision, Mission and Values

2. Kindly list the shared values of the organization. (10)

photo photo

4. Attach photographs of Vision, Mission and Value statements displayed in the company premises . (10)

3. How does the company communicate its Vision, Mission and Values to its employees? Kindly list the various methods used (10)


(1.B) Business Orientation towards HR Total = 40

13

1. Leadership

1. What is the role that CEO wants HR to perform in your company ? Please elaborate (10)

3. How does the CEO review performance of HR in the company ? Please elaborate (10)

4. How much time leadership / CEO devote on HR Issues in a month ? What forums are there for HR team to meet the leadership/ CEO ? . (5)

5 . Please list the Top committee’s that Head HR is part of ? (5)

2. What is the manpower cost as a % to Sales revenue ? Please give details for last three years? . (10)


14

2. In a typical leadership communication, what would be the various topics that would be covered? Kindly list them below : (10)

1. Leadership

1. How often does the Leadership team communicate with the employees ? (10)

(1.C) Communication Total = 40

N.

S. Communication Daily Monthly Quarterly Half Forum on by Yearly

1

2

3

Yearly


3. How does the leadership team communicate ? Please list the various modes of communication that have been used for different grades of employees? (10)

Sr.. No. 1 photo Sr.. No. 2 photo

Sr.. No. 3 photo

1. Leadership

4. Attach any photographs available for the above mentioned communications (10)

(1.C) Communication Total = 40

15


1 (D) Involvement and Approachability

1. How often does MD/CEO visit the Shop floor/ Plant ? Give details of such visits detailing his interaction with the workers ? (15)

2. How often does the MD/CEO take part in worker related matters directly. Kindly provide two such instances in support of the statement.

(15)

3. How approachable is the MD/CEO for employees ? Is there any direct method of contact accessible for all employees? i.e. –mobile no., email ID etc.. (10)

1. Leadership

Total Marks = 40

16


1E . Capability of 2nd line Leadership

1. Kindly explain leadership involvement in developing capability in the Organisation, identifying new leaders and creating a leadership pipeline

(20)

1. Leadership

Total Marks = 40

2. Enlist initiatives taken by your organization in the recent past to develop capabilities of the 2nd line Leadership. (20)

17



HR Strategy and Structure

S. No.

Sub TopicTotal Marks

Marks Obtained

%

2.AHR plan, budget and alignment with business goal

50

2.BHR department structure and capability

50

2.C Respect of HR leadership 50

Total 150

Total marks = 150

18


(2.A) HR plan, budget and alignment with business goal

2. HR Strategy & Structure

4. Does your organization allocate a dedicated HR Budget ? If yes, kindly list typical expenditure heads of the HR budget, and also provide an approximate percentage of unutilized budget in the last three years ? . (15)

Financial Year Unutilized HR Budget

• 2011-12 ………….%• 2012-13 ………….%• 2013-14 ………….%

1. Does the company have an annual HR Plan / targets? Please attach the same (15)

2. Please list any new HR initiative that have been successfully implemented in the organization in the last 3 years? (10)

3. How do you ensure alignment of HR plan with short term and long term organization strategy? kindly provide evidence (10)

Total Marks = 50

19


1. Please provide the Structure of HR department of your organization. . . (15)

3. Kindly list any initiatives that has been taken in the last one year to improve the skill capability of the HR department?For E.g.. Workshops, Training, Mentorship, etc.. (10)

(2.B) HR department structure and capability


4. Kindly list any initiatives that has been taken in the last three years to improve the infrastructure capability of the HR department?For E.g.. Use of IT / Technology or Smart tools / SAP etc.. (15)

Total Marks = 50

2. Please provide the details The role that the HR leadership plays in defining the top level structure in the organization. Additions, deletions and modification etc.. (10)

20


(2.C) Respect of HR Leadership


2. In case of issues faced by employees, would they approach their line managers of HR representatives first? (20)

1. Provide an instance where a business decision was changed post intervention by HR? (15)

3. How often would the HR leadership interact with workmen, supervisors and manager and in what forum (15)

Total Marks = 50

21



HR Practice and Policies

S. N. Sub TopicTotal Marks

Marks Obtained

%

3.A Recruitment and Induction 40

3.BPerformance Management System

40

3.C Compensation and Benefits 40

3.D Rewards & Recognition 30

3.E Employee Satisfaction 30

3.F Learning and Development 40

3.G Statutory Compliance 30

Total 250

Total marks = 250

22


(3.A) Recruitment and Induction

3. HR Practice and Policies

1. Do you have a manpower plan? How is it created? Is your current manpower as per your manpower plan? How are deviations from manpower plan handled ? (15)

2. How do you evaluate the success of your recruitment process? What % of your new recruits stay in the organization at the end of 1 year . . (10)

3. How many days of induction training is held across grades of employees recruited ? How do you measure success of the induction program conducted ? (15)

Total Marks = 40

23


2. Kindly elaborate on the following aspects of the PMS ? • Who all provide the input to ratings (Manager, Plant Head, etc..) • What is the procedure of finalizing the Rating• Is the final rating shared with employee or the employee comes to

know about the ratings through increments . . (10)

(3.B) Performance Management system


1. Does your company have a defined Performance Management System ? Is the PMS based on responsibilities, KPI, competencies, behaviors, etc. - kindly provide details. When was it reviewed last time ? . (10)

3. Is performance management linked to the annual increment and appraisal ? Have increments been given consistently in last three years? Provide details in support of your answer ? (10)

4. Kindly illustrate the increments in your organisation in comparison with industry average over the last three years?(Trend illustrated in bar graph below ) (10)

2012-13

2013-14

2014-15

0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5

Increment trend %

industry company

Total Marks = 40

24


1. Does the company release Salary and Wages on time every month along with salary slips ? If not, please elaborate (10)

(3.C) Compensation & Benefit


3. Does your company allow employees to choose flexi pay benefit ? Please elaborate (10)

Total Marks = 40

4. Does the company have a production incentive policy for workers? If yes what is the max % paid as a % of monthly salary (10)

25

2. What is the Overtime Policy in your organization? What is the % of OT hours and OT amount of total monthly wage ? Is the OT allowance paid on time ? (10)


(3.D) Rewards and recognition


1. What are the policies of rewards and recognition in your organization? Please provide details of monetary and non-monetary policies implemented in the organisation. (05)

3. Provide evidence to support that your organization promotes fairness and equality with its rewards and recognition policy. How do you recognize employees who demonstrate initiative to go beyond their line of responsibility? (10)

S. Level MethodsN.

1

2

3

2. What are the methods adopted to recognize / motivate employees at various levels ? (05)

Total Marks = 30

26


(3.D) Rewards and recognition


4. Do you have a variable pay policy? If yes then what % of compensation as variable pay for Senior leadership, Mid management and junior management (05)

Total Marks = 30

5. Please provide details of the total budget vs actual disbursement of variable pay over last three years. (05)

27


(3.E) Employee Satisfaction


1. Do you conduct employee satisfaction survey ? Is it done internally or externally? What are the parameters considered for measuring Employees Satisfaction (10)

•••

2. What is the trend of Employee Satisfaction by level / grade as per last survey ? (Illustrate the last survey’ trend in the bar graph , along with your internal Target line) (10)

3. Provide details of the average attrition data over the last three years ? (10)

Year White collar % Blue collar %

2012-2013

2013-2014

2014-2015

Total Marks = 30

Sr. Management Middle Management Front Line Operators0

102030405060708090

100

70

56

28

70

Employee Satisfaction Scale

Employee Class / Grade

Satis

facti

on S

cale

28


(3.F) Learning and Development


1. What is the trend of the training hours / employee over the years? (show last three year trend in bar graph , illustrate it with your internalTarget line ) (10)

FormulaTotal training man-hours for all employees for year

=---------------------------------------- --------------------- Total employees

Training hours/employee / year

Tra

inin

g hr

s/em

p/ye

ar

60 55

50

4040

30 25

20

10

0

2012-13 2013-14 2014-15

2. How do you Identify training needs for your employees ? List top 10 training programs conducted in last one year ( 05 )

Training Areas :•••••

3. List the practices implemented to enable employees discover and develop their talents and create a path for their professional and personal growth. (10)

5. Please give success stories as evidence? (10)

Total Marks = 40

29

4. What is the %of manpower cost spent on training annually? Please give data of last three years. (05)


(3.F) Statutory Compliance


• Please verify whether the following statutory policies are implemented in your organisation or not.

S. No. Compliance Policy

Implemented (Yes/No) Remark

1 PF

2 ESI

3 Gratuity

4 Child Labor

5 Standing orders

6 Minimum wage

7 Works / Grievance committee

8 Fire NOC

9 Factory license

10 Contractor license

11 Consent under air and water pollution

12 HSD Storage license

13Boiler/ Pressure vessel test certificate

14 Safety officer / Welfare office

15 Lift / Fork Lift License

Total Marks = 30

30



Shop Floor Management

S. N. Sub Topic Total Marks

Actual Marks

%

4.A Leadership of shop floor 40

4.B Respect of shop floor leadership

30

4.C Kaizen / 5S / TQM / TPM / SS 50

4.D Production flexibility and leverage

30

4.E Health, Safety, Environment and welfare

100

Total 250

Total marks = 250

31


(4.A) Leadership of shop floor

4. Shop Floor Management

Total Marks = 401. How do shop floor leaders encourage and enable subordinates/

operators to initiate and implement improvement activities at shop floor? (10)

2. What is the level of PPE compliance at Shop floor? Who needs more motivation to comply– the workmen, the supervisors or the Managers? . . (10)

3. Describe various methods used by shop floor leaders to encourage and motivate operators to achieve production and quality targets? (10)

4. Kindly illustrate some instances of excellence in shop floor leadership with the help of photographs ? (10)

PhotoPhoto

32


(4.B) Respect of shop floor leadership


Total Marks = 30

1.Are operators / workers allowed to raise their concerns if not satisfied with the decision of shop floor leadership ? How often does the HR intervene in shop floor related disputes / issues? Kindly provide examples (10)

2. Is shop floor leader usually the final authority to grant leave to operators / workers? Detail other similar authorities of the shop floor leader ? (10)

3. Is the Shop Floor leader well respected by subordinate/workers for his/her overall impression ? Give some story (10)

33


(4.C) Kaizen / 5S / TQM / TPM / SS


1. Does the company have a list of Do’s and Don’ts for employees displayed at shop floor especially with regard to safety / quality / manufacturing practices /environment care etc..? (10)

3. Illustrate how concept of 5S/house keeping has been deployed inyour plant? (10 )

2. Kindly list the improvement suggestions with benefits to the organization in the last 1 year on account of Kaizen, 5S, QC , CFT, etc.. . . (20)

Photo Photo

4. Please attach photographs of shop floor as evidence of above (10)

Total Marks = 50

34


(4.D) Production Flexibility


Total Marks = 30

2. In cases when there is excess demand versus planned production, how has the shop floor managed such a situation ? ( 05)

3. In cases when there is decreased demand versus planned production, how has the shop floor resolved issues of underutilization of workers ? (05 )

4. Detail situations when workers would have utilized situation of excess or decreased demand to their benefit ? (10 )

1. What is the average utilization of the plant capacity in your company ? (10 )

35


(4.E) Health, Safety, Environment and welfare


1. Does the factory have sufficient security arrangements such as CCTV covering boundary wall etc..? Support with photographs ( 5 )

PhotoPhoto

2. Please list various machine safety measures taken in your organization ? Support with photographs (5)

PhotoPhoto

Total Marks = 100

36




3. Does the company provide Personal Protective Equipment's (PPE) to all employees ? Please list all PPE’s and training imparted for use of PPE’s. Support with photographs (05)

4. Does your company provide sufficient and clean Drinking water, washing, toilet etc..? Support with photographs (10)

Washing/ Toilet Drinking water

Rest room

Total Marks = 100

Photo

37




5. What are the current accident levels? (Illustrate previous one year data in line graph)

A) Frequency (nos.) in PPM Minor + Major both (5)

B) Severity (man hrs. lost) in PPM (5)

Formula

No. of accidentsFrequency rate =------------------------ X 106

Total man hours

Formula

Total man-days lostSeverity rate =------------------------------- X 106

Total man hours

Total Marks = 100

38


0.3

0.4

0.5

0.6

0.4

0.8

0 0 0 0 0 00

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

Acc

iden

t fr

eque

ncy

Target Actual

0.3 0.3

0.50.6

0.4

0.8

0 0 0 0 0 00

0.2

0.4

0.6

0.8

1

Acci

dent

freq

uenc

y

Target Actual



6. Does the company provide for sufficient no of first aid boxes and maintains them regularly ? Please list the locations of such first aid boxes. (05)

7. How many employees are trained on use of first aid in your factory, Are they uniformly spread out in each shift ? (05)

8. Does your facility have an emergency / disaster evacuation procedure? Is this properly communicated to all employees? Please elaborate its scope (05)

9. Does your facility have appropriate fire fighting equipment placed at accessible locations? Support with photos (05)

10. Does the company organize events to celebrate various festivals, occasion, competition with employees? Please elaborate on the same and also provide photographs (05)11. Does the company celebrate various festivals, occasion, competition along with Family of employees? Please elaborate on the same and also provide photographs (10)

13. How do you encourage fun and camaraderie among your employees? Please include the ways in which your organization celebrates team and / or organizational success. (10)

14. How does your organization support employees at times of significant life events – employee’s marriage, marriage of children, family illness, new born in the family (10)

12. Please list various welfare activities for employees in your company. . (05)

15. How does your organization help employees to maintain work-life balance? (05)

Total Marks = 100

39



Industrial Climate and Profile

S. No.

Sub Topic Total Marks

MarksObtained

%

5.A Organization Manpower Profile

50

5.B Industrial Relation & Trade Union

50

5.C Corporate Social Responsibility

50

Total 150

Total marks = 150

40


(5.A) Organization Manpower Profile

5. Industrial Climate and Profile

• Please describe the status of Manpower profile as per follows

S. No. Profile criteria White Collar Company

workerContractual

worker Total

1 No of Employees / Worker

2

Age profile (no of employees)• Less than 25 years• 25-35 years• 35 years and above

3 Education profile (Min Qualification)

4

Tenure (number of employees)• Less then 1 year• 1-2 year• 2-5 year• More then 5 years

5 No of Direct vs Indirect employees

6Number of employees • Local • Outsiders

7Numbers as • Male • Female

Total Marks = 50

41


(5.B) Industrial Relation and Trade Union


3. Does your company have a proper discipline procedure ? Is this communicated to all employees ? (10)

2. Is there a forum (as well as an escalation process) for employees toraise issues / concerns etc..--- shop floor / HR / personal etc.. If yes, please provide details of the same. ( 10)

4. Please provide and approximation of the total production hour / day lost due to unrest or dispute with workman in the last 1 year , if any? . (10)

5. What are the unique practices being followed by your organization with regard to IR and how do you measure the effectiveness of these

practices (10)

Total Marks = 50

1. Is there a Union(s) in the organization? Are these internal or external? If external Union then they are affiliated to? (10)

42


(5.C) Corporate social responsibility


Photo Photo

2. How do you ensure that employees also participate in these initiatives ? (15)

1. Briefly describe the initiatives taken towards corporate social responsibility. (15)

Total Marks = 50

3.. Share some initiatives of social commitment with the help of photos(20)

43


( Company to fill up )

Summary of Achievementsfor the year 2014-15


For Company:

Provide an excellent photo of your company


company name : plant location: 2014-15 category : special acma awards excellence in hr

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