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CHS / Epi M218 Fall 2012 Page 1 COMMUNITY HEALTH SCIENCES/EPIDEMIOLOGY M218 Questionnaire Design and Administration Course web site: http://ccle.ucla.edu Day & Time: Mon & Wed 8-10 A.M. Instructor: Linda B. Bourque Room: CHS 41-268 Office: 41-230 CHS ID#: 840 108 200 (CHS) Office Hrs: Mon & Wed 10:00-11:30 844 110 200 (EPI) Sign up for appointments on sheet outside office. TEXTBOOKS : A. Required books available for purchase in the Health Science Bookstore: 1. LuAnn Aday, Llewellyn J. Cornelius, Designing and Conducting Health Surveys, 3rd edition, Jossey-Bass, 2006. 2. Linda Bourque and Eve Fielder, How to Conduct Telephone Surveys, The Survey Kit, Sage Publications, 2 nd Edition, 2003. 3. Materials available on course website and other UCLA web sites. B. Recommended books available for purchase in the Health Sciences Bookstore. 1. Linda Bourque and Eve Fielder, How to Conduct Self-Administered and Mail Surveys, 2 nd Edition, The Survey Kit, Sage Publications, 2003. 2. Linda Bourque and Virginia Clark, Processing Data: The Survey Example, Sage Publications, 1992. 3. Jean M. Converse and Stanley Presser, Survey Questions, Sage, 1986. 4. Orlando Behling and Kenneth S. Law, Translating Questionnaires and Other Research Instruments, Problems and Solutions, Sage Publications, 2000. C. Recommended books available in the UCLA libraries: 1. Arlene Fink, How to Ask Survey Questions, The Survey Kit, Sage Publications, 1995, 2 nd edition, 2003. 2. Arlene Fink, How to Design Surveys, The Survey Kit, Sage Publications, 1995, 3. 2 nd edition, 2003. 4. Eleanor Singer and Stanley Presser, eds., Survey Research Methods, A Reader, The University of Chicago Press, 1989. 5. Donald Dillman, Mail & Telephone Surveys, Wiley-Interscience, 1978. 6. Peter H. Rossi, James D. Wright, Andy B. Anderson, Handbook of Survey Research, Academic Press, 1983. 7. Seymour Sudman & Norman M. Bradburn, Asking Questions, Jossey-Bass, 1982. 8. Robert M. Groves & Robert L. Kahn, Surveys by Telephone, Academic Press, 1979. 9. Norman M. Bradburn & Seymour Sudman, Polls & Surveys, Jossey-Bass, 1988. 10. Jean M. Converse, Survey Research in the United States, University of California Press, 1987.

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Page 1: COMMUNITY HEALTH SCIENCES/EPIDEMIOLOGY M218 … · 2013-05-15 · CHS / Epi M218 Fall 2012 Page 1 COMMUNITY HEALTH SCIENCES/EPIDEMIOLOGY M218. Questionnaire Design and Administration

CHS / Epi M218 Fall 2012 Page 1 COMMUNITY HEALTH SCIENCES/EPIDEMIOLOGY M218 Questionnaire Design and Administration

Course web site: http://ccle.ucla.edu Day & Time: Mon & Wed 8-10 A.M. Instructor: Linda B. Bourque Room: CHS 41-268 Office: 41-230 CHS ID#: 840 108 200 (CHS) Office Hrs: Mon & Wed 10:00-11:30 844 110 200 (EPI) Sign up for appointments on sheet outside office. TEXTBOOKS: A. Required books available for purchase in the Health Science Bookstore:

1. LuAnn Aday, Llewellyn J. Cornelius, Designing and Conducting Health Surveys, 3rd edition, Jossey-Bass, 2006.

2. Linda Bourque and Eve Fielder, How to Conduct Telephone Surveys, The Survey Kit, Sage Publications, 2nd Edition, 2003.

3. Materials available on course website and other UCLA web sites. B. Recommended books available for purchase in the Health Sciences Bookstore.

1. Linda Bourque and Eve Fielder, How to Conduct Self-Administered and Mail Surveys, 2nd Edition, The Survey Kit, Sage Publications, 2003.

2. Linda Bourque and Virginia Clark, Processing Data: The Survey Example, Sage Publications, 1992.

3. Jean M. Converse and Stanley Presser, Survey Questions, Sage, 1986. 4. Orlando Behling and Kenneth S. Law, Translating Questionnaires and Other

Research Instruments, Problems and Solutions, Sage Publications, 2000. C. Recommended books available in the UCLA libraries:

1. Arlene Fink, How to Ask Survey Questions, The Survey Kit, Sage Publications, 1995, 2nd edition, 2003.

2. Arlene Fink, How to Design Surveys, The Survey Kit, Sage Publications, 1995, 3. 2nd edition, 2003. 4. Eleanor Singer and Stanley Presser, eds., Survey Research Methods, A Reader, The University of Chicago Press, 1989. 5. Donald Dillman, Mail & Telephone Surveys, Wiley-Interscience, 1978. 6. Peter H. Rossi, James D. Wright, Andy B. Anderson, Handbook of Survey Research, Academic Press, 1983. 7. Seymour Sudman & Norman M. Bradburn, Asking Questions, Jossey-Bass, 1982. 8. Robert M. Groves & Robert L. Kahn, Surveys by Telephone, Academic Press, 1979. 9. Norman M. Bradburn & Seymour Sudman, Polls & Surveys, Jossey-Bass, 1988. 10. Jean M. Converse, Survey Research in the United States, University of California Press, 1987.

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11. Hubert O'Gorman, ed., Surveying Social Life, Wesleyan University Press, 1988. 12. Herbert H. Hyman, Taking Society's Measure, Russell Sage Foundation, 1991. 13. Judith M. Tanur, ed., Questions About Questions, Russell Sage Foundation, 1992.

D. Supplementary Materials

All of the following articles are available on the class website at http://ccle.ucla.edu. When you use information from articles, please remember that they are under copyright. Articles on the Web Site:

1. Adua L, JS Sharp. Examining survey participation and response quality: The significance

of topic salience and incentives. Survey Methodology 2010; 36: 95-109. 2. The American Association for Public Opinion Research, 2009. Standard Definitions:

Final Dispositions of Case Codes and Outcome Rates for Surveys. 6th edition. Lenexa, Kansas: AAPOR.

3. Ansolabehere S, BF Schaffner. Residential mobility, family structure, and the cell-only

population. Public Opinion Quarterly 2010; 74:244-259.

4. Barón JD, RV Breunig, D Cobb-Clark, T Gørgens, A Sarbayeva. Does the effect of incentive payments on survey response rates differ by income support history? Journal of Official Statistics 2009; 25:483-507.

5. Barton, AH. Asking the Embarrassing Question. The Public Opinion Quarterly 22: 67-68, 1958.

6. Bhopal, Raj & Liam Donaldson, White, European, Western, Caucasian, or What? Inappropriate Labeling in Research on Race, Ethnicity, and Health,” American Journal of Public Health 88(9):1303-1307, 1998.

7. Binson, D., J.A. Canchola, J.A. Catania, “Random Selection in a National Telephone Survey: A Comparison of the Kish, Next-Birthday, and Last-Birthday Methods,” Journal of Official Statistics 16(1):53-59, 2000.

8. Bischoping, K., J. Dykema, “Toward a Social Psychological Programme for Improving

Focus Group Methods of Developing Questionnaires,” Journal of Official Statistics 15(4):495-516, 1999.

9. Blair, E.A., G.K. Ganesh, “Characteristics of Interval-based Estimates of Autobiographical Frequencies,” Applied Cognitive Psychology 5:237-250, 1991

10. Bourque, L.B. “Coding.” In M.S. Lewis-Beck, A. Bryman, T.F. Liao, Editors, The Sage

Encyclopedia of Social Science Research Methods, Volume 1, Thousand Oaks, Ca: Sage Publications, 2003, pp. 132-136.

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11. Bourque, L.B. “Coding Frame.” In M.S. Lewis-Beck, A. Bryman, T.F. Liao, Editors, The Sage Encyclopedia of Social Science Research Methods, Volume 1, Thousand Oaks, Ca: Sage Publications, 2003, pp. 136-137.

12. Bourque, L.B. “Cross-Sectional Design.” In M.S. Lewis-Beck, A. Bryman, T.F. Liao,

Editors, The Sage Encyclopedia of Social Science Research Methods, Volume 1, Thousand Oaks, Ca: Sage Publications, 2003, pp. 229-230.

13. Bourque, L.B. “Self-Administered Questionnaire.” In M.S. Lewis-Beck, A. Bryman, T.F.

Liao, Editors, The Sage Encyclopedia of Social Science Research Methods, Volume 3, Thousand Oaks, Ca: Sage Publications, 2003, pp. 1012-1013.

14. Bourque, L.B. “Transformations.” In M.S. Lewis-Beck, A. Bryman, T.F. Liao, Editors,

The Sage Encyclopedia of Social Science Research Methods, Volume 3, Thousand Oaks, CA: Sage Publications, 2003, pp. 1137-1138.

15. Norman Bradburn, The Seventh Morris Hansen Lecture on “The Future of Federal

Statistics in the Information Age,” with commentary by TerriAnn Lowenthal, Journal of Official Statistics 15(3):351-372, 1999.

16. Bradburn, N.M. “Understanding the Question-Answer Process,” Survey Methodology

30:5-15, 2004.

17. Bradburn, N.M., L.J. Rips, S.K. Shevell, “Answering Autobiographical Questions: The Impact of Memory and Inference on Surveys,” Science 236:157-161, 1987.

18. Brick, J.M., J. Waksberg, S. Keeter, “Using Data on Interruptions in Telephone Service

as Coverage Adjustments,” Survey Methodology 22(2):185-197, 1996.

19. Brick JM, PD Brick, S Dipko, S Presser, C Tucker, Y Yuan. Cell phone survey feasibility in the U.S.: Sampling and calling cell numbers versus landline numbers. Public Opinion Quarterly 2007; 71: 23-39.

20. Brick JM, WS Edwards, S Lee. Sampling telephone numbers and adults, interview

length, and weighting in the California Health Interview Survey cell phone pilot study. Public Opinion Quarterly 2007; 71:793-813.

21. Brick JM, D Williams, JM Montaquila. Address-based sampling for subpopulation surveys. Public Opinion Quarterly 2011; 75:409-428.

22. Caplow, T., H.M. Bahr, V.R.A. Call. “The Polls--Trends, The Middletown Replications:

75 Years of Change in Adolescent Attitudes, 1924-1999,” Public Opinion Quarterly 68:287-313, 2004.

23. Chang L, JA Krosnick. Comparing oral interviewing with self-administered computerized

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questionnaires: An experiment. Public Opinion Quarterly 2010; 74: 154-167.

24. Chang L, JA Krosnick. National surveys via rdd telephone interviewing versus the internet: Comparing sample representativeness and response quality. Public Opinion Quarterly 2009; 73: 641-678.

25. Christian, L.M., D.A. Dillman. “The Influence of Graphical and Symbolic Language

Manipulations on Response to Self-Administered Questions,” Public Opinion Quarterly 68:57-80, 2004.

26. Conrad, FG, MF Schober. Promoting Uniform Question Understanding in Today’s and Tomorrow’s Surveys, Journal of Official Statistics 21: 215-231, 2005.

27. Conrad FG, J Blair. Sources of error in cognitive interviews. Public Opinion Quarterly

2009; 73: 32-55.

28. Converse, Philip E. & Michael W. Traugott, “Assessing the Accuracy of Polls & Surveys,” Science 234:1094-1098, November 28, 1986.

29. Couper, M.P., “Survey Introductions and Data Quality,” Public Opinion Quarterly 61:317-338, 1997.

30. Couper, Mick P., Johnny Blair & Timothy Triplett, “A Comparison of Mail & E-mail for a Survey of Employees in U.S. Statistical Agencies,” Journal of Official Statistics 15(1):39-56, 1999.

31. Couper, Mick P., “Web Surveys: A Review of Issues and Approaches,” Public Opinion

Quarterly 64:464-494, 2000.

32. Couper, M.P., R. Tourangeau. “Picture This! Exploring Visual Effects in Web Surveys,” Public Opinion Quarterly 68:255-266, 2004.

33. Couper MP, E Sionger, FG Conrad, RM Groves. Experimental studies of disclosure risk,

disclosure harm, topic sensitivity, and survey participation. Journal of Official Statistics 2010; 26:287-300.

34. Curtin, R, S Presser, E Singer. “Changes in Telephone Survey Nonresponse Over the Past Quarter Century,” Public Opinion Quarterly 69:87-98, 2005.

35. de Leeuw, ED. “To Mix or Not to Mix Data Collection Modes in Surveys,” Journal of

Official Statistics 21: 233-255, 2005.

36. Dengler, R., H. Roberts, L. Rushton, “Lifestyle Surveys--The Complete Answer?” Journal of Epidemiology and Community Health 51:46-51, 1997.

37. Dillman, DA, A Gertseva, T Mahon-Haft. “Achieving Usability in Establishment Surveys

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Through the Application of Visual Design Principles,” Journal of Official Statistics 21: 183-214, 2005.

38. Durrant GB, RM Groves, L Staetsky, F Steele. Effects of interviewer attitudes and

behaviors on refusal in household surveys. Public Opinion Quarterly 2010; 74:1-36.

39. Dykema, Jennifer, Nora Cate Schaeffer. “Events, Instruments, and Reporting Errors,” American Sociological Review 65:619-629, 2000.

40. Elliott MN, WS Edwards, DJ Klein, A Heller. Differences by survey language and mode among Chinese respondents to a CAHPS health plan survey. Public Opinion Quarterly 2012; 76:238-264.

41. Erosheva EA, TA White. Issues in survey measurement of chronic disability: An example

from the national long term care survey. Journal of Official Statistics 2010; 26:317-339.

42. Frankenberg, E, NR Jones. “Self-Rated Health and Mortality: Does the Relationship Extend to a Low Income Setting?” Journal of Health and Social Behavior 45: 441-452, 2004.

43. Fricker, S, M Galesic, R Tourangeau, T Yan. “An Experimental Comparison of Web and

Telephone Surveys,” Public Opinion Quarterly 69:370-392, 2005.

44. Fullilove, Mindy Thompson, “Comment: Abandoning 'Race' as a Variable in Public Health Research--An Idea Whose Time Has Come,” American Journal of Public Health 88(9): 1297-1298, 1998.

45. Galesic M, M Bosnjak. Effects of questionnaire length on participation and indicators of

response quality in a web survey. Public Opinion Quarterly 2009; 73: 349-360.

46. Gardner, W., B.L. Wilcox, “Political Intervention in Scientific Peer Review,” American Psychologist 48:972-983, 1993.

47. Gaziano, C. “Comparative Analysis of Within-Household Respondent Selection

Techniques,” Public Opinion Quarterly 69:124-157, 2005.

48. Groves, R.M., M.P. Couper, “Contact-Level Influences on Cooperation in Face-to-Face Surveys,” Journal of Official Statistics 12(1):63-83, 1996.

49. Groves RM, E Peytcheva. The impact of nonresponse rates on nonresponse bias: A meta-

analysis. Public Opinion Quarterly 2008; 72: 167-189.

50. Iannacchione VG. Research Synthesis: The changing role of address-based sampling in survey research. Public Opinion Quarterly 2011; 75:556-575.

51. Israel GD. Effects of answer space size on responses to open-ended questions in mail

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surveys. Journal of Official Statistics 2010; 26: 271-285.

52. Keeter S, C Miller, A Kohut, RM Groves, S Presser. Consequences of reducing nonresponse in a national telephone survey. Public Opinion Quarterly 2000; 64:125-148.

53. Krenzke T, L Li, K Rust. Evaluating within household selection rules under a multi-stage

design. Survey Methodology 2010; 36:111-119

54. Krosnick, Jon A., Allyson L. Holbrook, Matthew K. Berent, Richard T. Carson, W. Michael Hanemann, Raymond J. Kopp, Robert Cameron Mitchell, Stanley Presser, Paul A. Ruud, V. Kerry Smith, Windy R. Moody, Melanie C. Green, Michael Conaway, “The Impact of ‘No Opinion’ Response Options on Data Quality, Non-Attitude Reduction or an Invitation to Satisfice?” Public Opinion Quarterly 66:371-403, 2002.

55. Kornhauser, Arthur, and Paul B. Sheatsley, “Questionnaire Construction and Interview

Procedure,” Appendix B, in Claire Selltiz, Lawrence S. Wrightsman, Stuart W. Cook (eds.), Research Methods in Social Relations, 3rd Edition, Holt, Rinehart and Winston, 1976, pp. 541-573.

56. Krosnick, Jon A., “Survey Research,” Annual Review of Psychology 50:537-67, 1999.

57. Lavin, Daniele, Douglas W. Maynard. “Standardization vs. Rapport: Respondent Laughter and Interviewer Reaction During Telephone Surveys,” American Sociological Review 66:453-479, 2001.

58. Lee S, HA Nguyen, M Jawad, J Kurata. Linguistic minorities in a health survey. Public

Opinion Quarterly 2008; 72:470-486.

59. Link MW, JW Lai. Cell-phone-only households and problems of differential nonresponse using an address-based sampling design. Public Opinion Quarterly 2011; 75:613-635.

60. Macera, Caroline, Sandra Ham, Deborah A. Jones, Dexter Kinsey, Barbara Ainsworth, Linda J. Neff. “Limitations on the Use of a Single Screening Question to Measure Sedentary Behavior,” American Journal of Public Health 91:2010-2012, 2001.

61. Martin, E., T.J. DeMaio, P.C. Campanelli, “Context Effects for Census Measures of Race

and Hispanic Origin,” Public Opinion Quarterly 54:551-566, 1990.

62. Messer BL, DA Dillman. Surveying the general public over the internet using address-based sampling and mail contact procedures. Public Opinion Quarterly 2011; 75:429-457.

63. Millar MM, DA Dillman. Improving response to web and mixed-mode surveys. Public Opinion Quarterly 2011; 75:249-269.

64. Mokdad, Ali H., Donna F. Stroup, Wayne H. Giles, “Public Health Surveillance for

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Behavioral Risk Factors in a Changing Environment, Recommendations from the Behavioral Risk Factor Surveillance Team,” Morbidity and Mortality Weekly Report 52 (RR-9), Centers for Disease Control, May 23, 2003.

65. Morrison RL, DA Dillman, LM Christian. Questionnaire design guidelines for

establishment surveys. Journal of Official Statistics 2010; 26:43-85.

66. Olsen, Jørn on behalf of the IEA European Questionnaire Group, “Epidemiology Deserves Better Questionnaires,” International Journal of Epidemiology 27:935, 1998.

67. Peter J, PM Valkenburg. The impact of “forgiving” introductions on the reporting of sensitive behavior in surveys: The role of social desirability response style and developmental status. Public Opinion Quarterly 2011; 75:779-787.

68. Petrolia DR, S Bhattacharjee. Revisiting incentive effects: Evidence from a random-

sample mail survey on consumer preferences for fuel ethanol. Public Opinion Quarterly 2009; 73: 537-550.

69. Peytchev A. Survey breakoff. Public Opinion Quarterly 2009; 73: 74-97.

70. Peytchev A, RK Baxter, LR Carley-Baxter. Not all survey effort is equal: Reduction of

nonresponse bias and nonresponse error. Public Opinion Quarterly 2009; 73: 785-806. 71. Presser, S., M.P. Couper, J.T. Lessler, E. Martin, J. Martin, J.M. Rothgeb, E. Singer,

“Methods for Testing and Evaluating Survey Questions,” Public Opinion Quarterly 68:109-130, 2004.

72. Rizzo, L., J. M. Brick, I. Park, “A Minimally Intrusive Method for Sampling Persons in

Random Digit Dial Surveys,” Public Opinion Quarterly 68:267-274, 2004.

73. Sayles H, RF Belli, E Serrano. Interviewer variance between event history calendar and conventional questionnaire interviews. Public Opinion Quarterly 2010; 74: 140-153.

74. Scheuren F, American Statistical A. What is a Survey?: American Statistical Association;

2004.

75. Schräpler JP, J Schupp, GG Wagner. Changing from PAPI to CAPI: Introducing CAPI in a longitudinal study. Journal of official Statistics 2010; 233-269.

76. Shaeffer, EM, JA Krosnick. GE Langer, DM Merkle. “Comparing the Quality of Data Obtained by Minimally Balanced and Fully Balanced Attitude Questions,” Public Opinion Quarterly 69: 417-428, 2005.

77. Sigelman, L, S.A. Tuck, JK Martin. “What’s In a Name? Preference for ‘Black’ Versus ‘African-American’ Among Americans of African Descent,” Public Opinion Quarterly 69: 429-438, 2005.

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78. Singer E, J Van Hoewyk, MP Maher. Experiments with incentives in telephone surveys. Public Opinion Quarterly 2000; 64:171-188.

79. Singer E, editor. Special Issue: Nonresponse bias in household surveys. Public Opinion

Quarterly 2006; 70 (5).

a. Groves RM. Nonresponse rates and nonresponse bias in household surveys, 646-675.

b. Abraham KG, A Maitland, SM Bianchi. Nonresponse in the American time use survey: Who is missing from the data and how much does it matter? 676-703.

c. Johnson TP, YI Cho, RT Campbell, AL Holbrook. Using community-level correlates to evaluate nonresponse. 704-719.

d. Groves RM, MP Couper, S Presser, E Singer, R Tourangeau, GP Acosta, L Nelson. Experiments in producing nonresponse bias. 720-736.

e. Olson K. Survey participation, nonresponse bias, measurement error bias and total bias. 737-758.

f. Keeter S, C Kennedy, M Dimock, J Best, P Craighill. Gauging the impact of growing nonresponse on estimates from a national RDD telephone survey. 759-779.

g. Brick JM, S Dipko, S Presser, C Tucker, Y Yuan. Nonresponse bias in a dual frame sample of cell and landline numbers. 780-793.

h. Link MW, AH Mokdad, D Kulp, A Hyon. Has the national do not call registry helped or hurt state-level response rates? A time series analysis. 794-809.

80. Smyth JD, DA Dillman, LM Christian, M McBride. Open-ended questions in web

surveys: Can increasing the size of answer boxes and providing extra verbal instructions improve response quality? Public Opinion Quarterly 2009: 73: 325-337.

81. Stevens, Gillian & David L. Featherman, “A Revised Socioeconomic Index of Occupational Status,” Social Science Research 10:364-395, 1981.

82. Stevens, Gillian & Joo Hyun Cho, “Socioeconomic Indexes and the New 1980 Census

Occupational Classification Scheme,” Social Science Research 14:142-168, 1985.

83. Suchman, L., B. Jordan, “Interactional Troubles in Face-to-Face Survey Interviews,” Journal of the American Statistical Association 85(409):232-253, 1990, with Commentary by Stephen E. Fienberg, Mary Grace Kovar and Patricia Royston, Emanuel A. Schegloff, and Roger Tourangeau, and Rejoinder by Lucy Suchman and Brigitte Jordan.

84. Tambor, E.S., G.A. Chase, R.R. Faden et al, “Improving Response Rates Through Incentive and Follow-up: The Effect on a Survey of Physicians' Knowledge of Genetics,” American Journal of Public Health 83:1599-1603, 1993.

85. Todorov, A., C. Kirchner, “Bias in Proxies’ Reports of Disability: Data from the National

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Health Interview Survey on Disability,” American Journal of Public Health 90(8):1248-1253, 2000.

86. Toepoel V, M Das, A van Soest. Design of web questionnaires: The effect of layout in

rating scales. Journal of Official Statistics 2009; 25:509-528.

87. Tourangeau R, MP Couper, F Conrad. Color, labels, and interpretive heuristics for response scales. Public Opinion Quarterly 2007; 71: 91-112.

88. Tourangeau R, RM Groves, C Kennedy, T Yan. The presentation of a web survey,

nonresponse and measurement error among members of web panel. Journal of Official Statistics 2009; 25:299-321.

89. Tucker, C., J. M. Brick, B. Meekins, Household Telephone Service and Usage Patterns in

the United States in 2004: Implications for Telephone Samples. Public Opinion Quarterly 2007; 71: 3-22.

90. van Tuinen HK. Innovative statistics to improve our notion of reality. Journal of Official

Statistics 2009; 25: 431-465.

91. Wang, J.J., P. Mitchell, W. Smith, “Vision and Low Self-Rated Health: The Blue Mountains Eye Study,” Investigative Ophthalmology and Visual Science 41(1):49-54, 2000.

92. Willis, G.B., P. Royston, D. Bercini, “The Use of Verbal Report Methods in the Development and Testing of Survey Questionnaires,” Applied Cognitive Psychology 5:251-267, 1991.

93. Yan T, R Curtin, M Jans. Trends in income nonresponse over two decades. Journal of

Official Statistics 2010; 26: 145-164.

94. Ye C, J Fulton, R Tourangeau. Research Synthesis: More positive or more extreme? A meta-analysis of mode differences in response choice. Public Opinion Quarterly 2011; 75:349-365.

95. Yeager DS, JA Krosnick, L Chang, HS Javitz, MS Levendusky, A Simpser, R Wang. Comparing the accuracy of rdd telephone surveys and internet surveys conducted with probability and non-probability samples.

96. Yeager DS, JA Krosnick. Does mentioning “some people” and “other people” in an opinion question improve measurement quality? Public Opinion Quarterly 2012; 131-141.

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Course Materials Available on Course Web Site Information about Institutional Review Boards

1. OPRR Reports, Protection of Human Subjects, Title 45, Code of Federal

Regulations, Part 46, Revised June 18, 1991, Reprinted March 15, 1994.

2. Siegel, Judith, Linda Bourque, Example of Submission, Questions Raised by the IRB and Responses, 2002.

Materials developed at the UCLA Institute for Social Science Research

Engelhart, Rita, “The Kish Selection Procedure”

Codebooks

Example of a Codebook, December 1, 2002. Also on earthquake web site: http://www.sscnet.ucla.edu/issr/da/earthquake/erthqkstudies2.index.htm

The construction of scales and indices

1. Inkelas, Moira, Laurie A. Loux, Linda B. Bourque, Mel Widawski, Loc H.

Nguyen, “Dimensionality and Reliability of the Civilian Mississippi Scale for PTSD in a Postearthquake Community,” Journal of Traumatic Stress 13, 149-167, 2000.

2. McKennel, A.C., Chapter 7, “Attitude Scale Construction,” in C.A.

O'Muircheataugh & C. Payne (eds.), Exploring Data Structures, Vol. 1, The Analysis of Survey Data, John Wiley & Sons, 1977, pp. 183-220.

3. Bourque, L.B, H. Shen. “Psychometric Characteristics of Spanish and English

Versions of the Civilian Mississippi Scale,” Journal of Traumatic Stress 2005; 18:719-728.

Materials related to the administration and analysis of data collected with questionnaires

1. Questionnaire for Assignment #1 2. Record for Non-respondents

3. Enlistment Letters

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4. Call Record

5. Formatting Questionnaires

6. Income Questions

7. Calculating Response Rates

8. Examples of Grids

9. Codebook and Specifications

10. Constructing a Code Frame 11. Scale Construction Example

Questionnaires, Specifications and Codebooks are also available at: ://www.sscnet.ucla.edu/issr/da/earthquake/erthqkstudies2.index.htm and ://www.ph.ucla.edu/sciprc/3_projects.htm under Disasters.

The books and articles listed above will give you a background on and an introduction to

surveys and questionnaires. Each book has different strengths and weaknesses. They should be considered resources. The required books are available in the Health Sciences Bookstore. The Recommended books are available in the various UCLA libraries. The decision as to which books you buy and the order in which you read them is yours. I recommend reading all the material you buy or check out as soon as possible. It will then be available to you as a resource as we go through the quarter.

The articles on the web site provide you with examples of some of the journals where

research about questionnaires, their administration, and surveys can be found. They also provide information about some of the “cutting-edge” issues of concern. Currently, a major focus is on response rates, particularly for telephone interviews, and web-based administration of questionnaires.

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CHS / Epi M218 Fall 2012 Page 12 COURSE REQUIREMENTS AND GRADING

Subjects and Site:

Each student selects a topic on which s/he wants to design questionnaires, and the site(s) at which s/he will conduct the interviews needed in pretesting the questionnaire. You are free to select any site and any sample of persons with the following exceptions:

1. All respondents MUST be at least 18 years of age.

2. DO NOT collect information from respondents such as name, address, and phone number which would enable them to be identified.

3. DO NOT interview persons in the Center for Health Sciences or persons

connected with the Center for Health Sciences.

4. DO NOT interview your fellow students, your roommates, your friends, your relatives, or persons with whom you interact within another role (e.g., employees, patients).

5. DO NOT ask about topics which would require the administration of a formal

Human Consent Form.

Should you violate these requirements, the data collected will not fulfill the requirements for an assignment in this class. Only interviews, not self-administered questionnaires, can be used for pretesting the questionnaires developed in this class.

Course Objectives and Assignments:

The objective of this course is to learn how to design respectable questionnaires. Research data can be collected in many ways. Questionnaires represent one way data is collected. Although usually found in descriptive, cross-sectional surveys, questionnaires can be used in almost any kind of research setting. Questionnaires can be administered in different ways and the questions within a particular questionnaire can assume an infinite variety of formats.

As is true of any research endeavor, there are no absolutes in questionnaire design. There

are no recipes and no cookbooks. The context of the research problem you set for yourself will determine the variety of questionnaire strategies that are appropriate in trying to reach your research objective; the context will not tell you the absolutely “right” way to do it.

The final “product” for the quarter is a questionnaire designed in segments and pretested at least three times. The questionnaire will be designed to collect data to test a research objective specified by you during the second week of the quarter. The final version of the questionnaire is due Wednesday, December 12th at 5:00 PM. All assignments must be typed; handwritten materials are not accepted. Every version of your questionnaire must be typed, but final versions should be as close to “picture-ready” copy as you can manage. For Assignment 6, due on

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CHS / Epi M218 Fall 2012 Page 13 December 12th, you will provide the final copy of your questionnaire, a full copy of Interviewer/Administrator Specifications, a Codebook and/or coding instructions, a summary of data collected in your last pretest, a tentative protocol that could be used to analyze data collected with your questionnaire, and what, if anything, further you would like to do if time allowed.

The following six assignments will move you toward the final product. ASSIGNMENTS

Assignment 1: Practice Interviewing (5% of Final Grade) Due October 8

This assignment is designed to expose you to the process of interviewing. Questionnaires will be handed out on the first day of class (October 1). You are to conduct 9 interviews. On October 8, turn in both the completed interviews and a brief write-up describing where you went, what happened and a brief description of the data you collected. These materials are also on the course web site.

In selecting respondents, go to a central public location such as a shopping area, the

beach, or a park. In conducting your interviews, try to obtain a range of ages, sexes, and ethnic groups. You will be given identification letters to carry in case anybody asks who you are. DO NOT INTERVIEW ON PRIVATE PROPERTY UNLESS YOU HAVE PERMISSION. THIS AFFECTS MANY SHOPPING CENTERS.

Keep track of the characteristics of refusals on the “Record for Non-respondents.” A

refusal is a person you approach for an interview who turns you down.

Assignment 2: Statement of Your Research Question (5% of Final Grade) Due October 10

Questionnaires are designed to get data that can be used to answer one or more research

questions. To help you get started, state a research question. Remember it should be relevant to the interviewing sites available to this class. Is your research question, as written, testable? What concepts are included in or implied by your question? Can your concepts be operationalized into working definitions and variables for which a questionnaire is a viable data collection procedure?

Assignment 3: Completion of Human Subjects Protection Certification (5% of final grade) Due October 24 All UCLA faculty, staff, students and administrators who conduct research with human

subjects are required to complete the Collaborative Institutional Training Initiative (CITI) Training Program prior to conducting research. This is required for both funded and unfunded research. For Assignment 3, complete the CITI Training Program and turn in a copy of the certificate that documents that you completed the training on October 24.

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Some of you may already have completed CITI training as part of a job or other activity at UCLA. If you have completed training, you do not have to redo it. Please turn in a copy of your certificate on October 24.

For those who have not completed training, go to the main web site for the Human

Research Protection Program at http://ohrpp.research.ucla.edu/. Click on “Education and Training” at http://ohrpp.research.ucla.edu/pages/certification. Read through the section on Collaborative Institutional Training Initiative. You will be completing the training program for Social and Behavioral researchers and staff. If, in fact, you were submitting an application to one of the Institutional Review Boards, your application would go to the South General Campus IRB.

I recommend that you read through the questions and answers at “Frequently Asked

Questions and Answers” at http://ohrpp.research.ucla.edu/faq/one-faq?faq_id=7602. These give you information about the certification process. Then click on “Collaborative Institutional Training Initiative” at https://www.citiprogram.org/default.asp to start the training program. After you are finished, you can click on http://www.citiprogram.org to get a copy of your certificate.

Assignment 4: “Mini-Questionnaire” #1. (20% of Final Grade) Due October 31 Part 1

Prepare and test “Mini-Questionnaire” #1. This represents your first attempt at designing a questionnaire to test your “Research Question.” The substantive content of the questionnaire should focus on current status, behaviors or knowledge. You can choose any topic that interests you, but since our focus is on “health,” you may want to consider asking about: 1) Current acute and chronic diseases, accidents, injuries, disabilities, and impairments; and 2) Knowledge and use of health services.

In addition to substantive content, all questionnaires must collect demographic

information on such things as:

1. Respondent age 2. Respondent education 3. Individual, family or household income 4. Occupation 5. Respondent marital status

There is no limit to the number of questions you may include. However, you must

provide a minimum of 6 questions in addition to the demographic questions discussed above. I expect your questionnaire to include a mixture of open-ended and closed-ended questions. Open-ended questions are particularly useful when you are in the process of exploring an area of research or in the initial stages of designing a questionnaire.

In preparing the questions in your questionnaire, keep in mind the problems of survey research design which have been discussed in class and in the readings. Pay particular attention to the following:

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1. Respondent frame of reference--will it be the same as yours? 2. Level of concreteness/abstraction. 3. Question referent--is it clear, and is it what you intend? 4. Tone of question--will it stimulate yea-saying? Or nay-saying? 5. Balance--within the question and across the set of questions. 6. Problems of bias induced by wording--watch out for leading, loaded terms, etc. 7. Screening questions to reduce noise due to non-attitudes.

Indicate explicitly the format of the questions. How will it look? Present the questions in

the order you want them to appear in the questionnaire. Pay particular attention to the following:

1. Problems of preservation due to fatigue. 2. Problems of bias induced by contamination of responses due to ordering of

questions. 3. Problems of threatening material/invasion of privacy. 4. Skip patterns to tailor questionnaire for various respondent types.

In sum, your questionnaire should look as much as possible like a finished product, ready

to be fielded or at least pre-tested. Part 2

In addition to your questionnaire you must provide a justification for each question. This is the beginning of writing Specifications. For each question or set of related questions there should be a brief statement as to why the question is included/necessary, and the rationale behind the format selected. IT IS NOT SUFFICIENT TO SAY “IT'S SELF-EVIDENT.” It is NEVER self-evident to someone else--like me! Specifications should also include the research question being tested and information about how your sample was selected and from where. Part 3

Test your questionnaire by interviewing a convenience sample of at least five respondents.

On October 31, turn in:

1. All the completed interviews you did. 2. One copy of your specifications for me. 3. One copy of the blank questionnaire for me. 4. Fifteen5. A brief report (5-7 typed pages) describing the instrument you constructed, the

data collected with it, the respondents from whom the data was collected, what you think worked well and what you think did not, and how you would change it.

copies of the blank questionnaire; these are to share with your classmates.

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Assignment 5: “Mini-Questionnaire” #2. (25% of Final Grade) Due November 21

Revise the questionnaire you designed in Assignment 4 in accordance with your accrued wisdom and the succinct observations from me and your classmates.

Add a new set of questions that collects at least one of the following: sensitive behaviors,

retrospective data, or attitudes and opinions. For example, you might design questions that will elicit information about substance abuse (e.g., use of alcohol), the use of non-traditional health practices (e.g., faith healers, curanderos, over-the-counter drugs, other people's drugs, etc.), threatening behaviors (e.g., abortion, etc.). Retrospective data might be collected about past health care experienced by the respondent over his/her lifetime. Finally, you might find out the respondents' opinions of their current or past health care. If you have a good reason, you could adopt or adapt sets of questions from other studies if they help you get to your objective.

Explicitly indicate the format of the questions. Will there be a checklist? How should it

look if presented to the respondent? Do you need a card to cue the respondent? What should be on the card? Are other visual aids needed?

Start designing a codebook that can be used with your questionnaire. The codebook

should include information on how verbal answers are converted to numbers, where the variables are located in the data set, and the names of the variables in the data set. I recommend using your questionnaire as the basis for your codebook.

Whenever you write a question, you should have in mind the probable responses--if you

cannot think of the responses, then you have not thought about the question enough!! The process of setting up categories for expected (and finally actual) responses is called code construction. Closed-ended, pre-coded questions have already had codes constructed for them; the respondent is presented with a specified set of alternatives which are the codes used later in data analysis. The only additional coding problem presented by pre-codes is how to handle residuals. For the code construction assignment, you must consider each of your pre-coded questions, assign numbers to the alternatives following the procedures outlined in class discussions and readings, and solve the residual problem.

For open-ended questions, you have to consider all possible responses and list these along

with code numbers. Include instructions for the coder to follow regarding how many responses are to be coded, any precedence rules to follow and any other problems you think might arise. Remember in this case also to provide a way of handling residual categories.

Remember to include codes for the required questions on age, education, income and

marital status. Do not attempt to set up a code for occupation; do write a paragraph outlining your thoughts about how one would go about coding occupational data.

You do not have to write specifications for this assignment. You may want to start

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CHS / Epi M218 Fall 2012 Page 17 revising your old ones and writing new ones in anticipation of Assignment 5.

Test your questionnaire by interviewing at least five respondents.

On November 21, turn in:

1. A report (7-10 typed pages) describing the development of the instrument--why

items were selected, how and why they were revised; the data collected with this instrument; the sample of respondents from whom the data were collected.

2. Sixteen copies of the blank questionnaire; one for me and 15 to share with your

classmates. 3. The codebook.

Assignment 6: Your Magnum Opus! (40% of the final grade) Due December 12 by 5:00 PM

This is the culmination of all your work! Revise your earlier questionnaires consistent with your vastly increased wisdom. Remember that you should have a “final product” that is as close to “picture-ready copy” as you can manage. This questionnaire should include variable names for coding. Turned in with the questionnaire are a final set of Specifications and a final Codebook, along with a write-up that summarizes your pretest interviews of this version of the questionnaire with 8-10 respondents, a proposed analysis plan, and discussion of any further changes that might be considered were you to actually use this instrument in a study.

On December 12, turn in:

1. A 7-10 page report that summarizes your pretest interviews, a proposed analysis plan, and a discussion of any further changes that should be considered were you to actually use this instrument in a study.

2. One blank questionnaire.

3. One set of final specifications.

4. One final codebook.

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CHS / Epi M218 Fall 2012 Page 18 GENERAL STATEMENTS ON GRADING AND PRESENTATION OF ASSIGNMENTS

When you enter M218, it is assumed that you will exit with a grade of “B.” A “B” is a good, respectable grade. I write lots of letters of recommendation for people who get “B’s” in M218. An “A” grade is earned by doing a really exceptional job. If you end up with a “C” grade, it is probably because you did not make a serious effort in this class: you did not do the reading, you never came to class, you left all the assignments for the night before, etc. In other words, it is hard to get a “C” in this class, BUT if that is what you earn, then that is what you will get.

It is expected that all assignments will be turned in on the date due. There are no

extensions. Incompletes are not given in this course.

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CLASS SCHEDULE WEEK/DATE, ASSIGNMENTS TOPIC, RELEVANT READINGS WEEK 1: October 1 CONTEXT OF THE QUESTIONNAIRE

1. Study Objective 2. Sample and Unit of Analysis 3. Types of Data to be Collected 4. Surveys 5. Funding Services: Contracts and Grants

Relevant Readings: Aday, Chapters 1-5, 6-7; Bourque & Fielder, Chapters 1, 5; Bourque in Lewis Beck, Bryman, Liao, pp. 229-230.

October 3 STARTING A RESEARCH STUDY

1. Study Objective 2. Research Questions 3. Hypotheses, Concepts, and Working Definitions 4. Variables: Independent, dependent, control 5. Levels of Measurement

Relevant Readings: Aday, Chapters 1-5; Bourque & Fielder, Chapter 1.

WEEK 2: October 8 TYPES OF QUESTIONNAIRES

ASSIGNMENT 1 DUE 1. Administrative Types 2. Question Types: Open/Closed

3. Information Obtainable by Questionnaire: Facts, Behaviors, Attitudes

Relevant Readings: Aday, Chapters 1-5; Bourque & Fielder, Chapter 1; Curin, Presser, Singer; Fricker et al.

The order in which content is presented on October 10, 15 and 17 may change.

October 10 HUMAN SUBJECTS PROTECTION AND FORMS ASSIGNMENT 2 DUE http://ohrpp.research.ucla.edu. See information on pages

12-13. Relevant Readings: OPRS web site and materials on class

web site.

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CHS / Epi M218 Fall 2012 Page 20 WEEK 3: October 15 QUESTIONS TO OBTAIN DEMOGRAPHIC

INFORMATION 1. Why? 2. How much? 3. How? 4. Location? 5. Household Roster 6. Selecting Questions from Other Studies

Relevant Readings: Aday, Chapters 8, 10; Bourque & Fielder, Chapters 2, 3; Sigelman, Tuck, Martin; examples on course web site and earthquake web site.

“BEGINNINGS” AND “ENDS” OF QUESTIONNAIRES 1. Call Record Sheet 2. Enlistment Letters 3. Questions to Interviewer

Relevant Readings: Bourque & Fielder, Chapter 6; examples on websites.

October 17 DESIGNING QUESTIONNAIRES IN WORD Matt Jans, Data Quality & Survey Methodology Manager,

California Health Interview Survey (CHIS), Center for Health Policy

WEEK 4: October 22 QUESTIONNAIRE SPECIFICATIONS 1. Functions 2. Format

Relevant Readings: Bourque and Fielder, Chapter 3. October 24 SENSITIVE/THREATENING BEHAVIORS ASSIGNMENT 3 DUE Matt Jans, Data Quality & Survey Methodology Manager,

California Health Interview Survey (CHIS), Center for Health Policy

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CHS / Epi M218 Fall 2012 Page 21 WEEK 5 APHA will present some problems this week October 29 Class probably will not meet October 31 ASCERTAINING INFORMATION ABOUT ASSIGNMENT 4 DUE RETROSPECTIVE BEHAVIORS

1. Grids 2. Histories 3. Aided Recall 4. Use of Records Relevant Readings: Aday, Chapter 11;

WEEK 6: November 5 & 7 WORKSHOP ON ASSIGNMENT 4

WEEK 7: November 12 VETERANS DAY – NO CLASS November 14 CODEBOOKS AND CODE CONSTRUCTION 1. Objective 2. Types 3. Content Analysis

Relevant Readings: Aday, Chapter 13; Bourque & Fielder, Chapter 3; Bourque and Clark; Bourque, Coding, Code Frames; examples on web sites.

WEEK 8: November 19 FORMATTING QUESTIONNAIRES

1. Order/Location 2. Grouping 3. Spacing Relevant Readings: Aday, Chapter 12; Bourque & Fielder, Chapter 4; Couper, Tourangeau; Krosnick et al; Shaeffer et al.

November 21 MEASURING ATTITUDES

ASSIGNMENT 5 DUE 1. Beginning 2. Developing Composite Measures 3. Use of Existent Measures Relevant Readings: Aday, Chapter 11; examples on websites.

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CHS / Epi M218 Fall 2012 Page 22 WEEK 9: November 26 & 28 WORKSHOP ON ASSIGNMENT 5

WEEK 10: December 3 MEASURING ATTITUDES, CONTINUED

1. Reliability 2. Validity

December 5 ADMINISTRATION OF SURVEYS, DATA

PROCESSING AND ANALYSIS OF QUESTIONNAIRE DATA 1. Raw Data vs. Processed File 2. Coding 3. Data Entry/Keypunching 4. Cleaning 5. Raw vs. Actual Variables 6. Data Quality, Missing Data, etc. Relevant Readings: Aday, Chapters 13, 14, 15; Bourque & Fielder, Chapter 6.

WEEK 11: December 12 ASSIGNMENT 6 DUE AT 5:00 PM

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OBJECTIVES ASPH COMPENTENCIES RELEVANT MATERIALS Upon completing this course… Know how to design, develop, administer and document questionnaires.

E.2. Identify the causes of social and behavioral factors that affect health of individuals and populations. E.5. Describe steps and procedures for the planning, implementation and evaluation of public health programs, policies and interventions. E.6. Describe the role of social and community factors in both the onset and solution of public health problems. E.8. Apply evidence-based approaches in the development and evaluation of social and behavioral science interventions. C.1. Identify key sources of data for epidemiologic purposes. C.10. Evaluate the strengths and limitations of epidemiologic reports. Communication and Informatics: The ability to collect, manage and organize data to produce information and meaning that is exchanged by use of signs and symbols; to gather process, and present information to different audiences in-person, through information technologies, or through media channels; and to strategically design the information and knowledge exchange process to achieve specific objectives. Program Planning: The ability

All textbooks, readings, lectures and assignments.

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to plan for the design, development, implementation, and evaluation of strategies to improve individual and community health.

Know how to write questionnaire specifications.

K.3. Explain how the findings of a program evaluation can be used. K.7. Differentiate among goals, measurable objectives, related activities, and expected outcomes for a public health program. Communication and Informatics: The ability to collect, manage and organize data to produce information and meaning that is exchanged by use of signs and symbols; to gather process, and present information to different audiences in-person, through information technologies, or through media channels; and to strategically design the information and knowledge exchange process to achieve specific objectives.

Assignments 4 and 6 Lectures on 10/17 & 10/19

Know how to develop codebooks.

Communication and Informatics: The ability to collect, manage and organize data to produce information and meaning that is exchanged by use of signs and symbols; to gather process, and present information to different audiences in-person, through information technologies, or through media channels; and to strategically design the information and knowledge exchange process to achieve specific objectives.

Assignments 5 and 6 Lectures on 11/7 & 11/9

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CHS / Epi M218 Fall 2012 Page 25 Know how to submit research proposals for review by Institutional Review Boards.

E.9. Apply ethical principles to public health program planning, implementation and evaluation. J.2. Apply basic principles of ethical analysis (e.g. the Public Health Code of Ethics, human rights framework, other moral theories) to issues of public health practice and policy.

Assignment 3 Lecture on 10/10