Community Free Clinic2 0 1 0 A n n u a l R e p o r t

oo

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t o2010 In Review

Once again, 79 volunteers donated their time to provide 1,656 hours of free healthcare to those in our community with low

incomes and no health insurance. Many patients had gone for months or years without seeing a healthcare provider or taking their medications. This inability to access healthcare means that preventative screenings were not performed, setting the stage for more advanced disease(s). Through compassionate care, we are gratified to see health restored and hope regained.

The importance of the safety net provided by the Community Free Clinic once again cannot be overstated – lives are saved and catastrophic, expensive emergency care is avoided. The Community Free Clinic’s beacon of hope restores health and well-being to people who are ill, out of medical supplies, filled with despair, and suffering from all of the stresses that poverty imposes.

With the support of our benefactors we are able to break the cycle of ED visits, admissions to the hospital, discharge and then repeated occurrences of this sequence of events. By supporting our Free Clinic patients, donors and volunteers provide the intervention so necessary to prevent diseases from escalating and the diagnosis of new medical problems before they are out of control.

Thank you for this strong partnership dedicated to helping those who have no other advocate.

Sincerely,

Niki Kenny, RNCommunity Free Clinic Director

2010

Patient Statistics

Total patient visits in 2010 ......................................3,114New patients ................................................................ 217

Patient Profile• Age (18 to 65 years if age) ................................ >99%

• Employment Employed ............................................................... 47% Unemployed ........................................................... 53%

• Gender Female ................................................................... 56% Male ....................................................................... 44%

• County Emmet .................................................................... 94% Other ........................................................................ 6%

• Marital Status Single ..................................................................... 66% Married ................................................................... 32% Widowed .................................................................. 2%

• Ethnicity Caucasian .............................................................. 94% Black ........................................................................ 2% Hispanic/Jamaican .................................................. 2% Native American ....................................................... 1% Other ........................................................................ 1%

“You all are doing an excellent job of caring for the community and for my health. I really need you

during these hard times. Thank you.”– 62-year-old male patient

1

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t oRetail Value of Services and Products Received 79 Volunteers donated 1,656 hours ........................ $ 86,833

Lab Tests ................................................................... 52,343

X-Rays ....................................................................... 33,239

Medications ............................................................ 807,105

Special Services (i.e. Physical Therapy, Pulmonary Testing, Education, etc.) ............................. 4,248

208 Specialist Referrals ............................................. 35,984

Emergent Dental Visits ............................................... 3,389

Diabetic Supplies ....................................................... 13,885

Vision Exams/Eye Glasses .......................................... 3,250

Home Blood Pressure Monitors ................................... 1,241

Other products (i.e. Vitamins, Shoes, Gas Cardsand Toothpaste, and Toothbrushes) ............................. 7,180

Total Value of Services ..................................... $1,048,697PLUS many dollars and lives are saved by:• = ED Visits• = Hospital Stays• > Productivity• = Deaths

The volunteer hours, donations, services, and products received represent a much higher value than the amount of expenditures. The difference between money spent, value received, and lives saved represents an enormous return on investment.

Special Thank You

Special thank you to the following contributors:

Northern Michigan Regional Hospital ...................... $272,472

Northern Michigan Regional HospitalRelocation of the Community Free Clinic ................ $135,892

Northern Michigan Regional Health System Foundation and Benefactors ................................... $129,182

Also...Community Churches: Family of Christ, Emmanuel Episcopal, First Presbyterian Church of Harbor Springs, New Life Anglican Church, and St. John’s Episcopal Summer Committee. Local Businesses, Civic Groups, and Individuals.

“After paying into the healthcare system as it is today (via insurance) for almost 30 years, when I really

need it at my age I am without coverage (lost job and insurance two years ago). Without finding this clinic I

would have completely lost hope.”– 56-year-old male patient

“I really appreciate this service being offered in our area. The compassion of the people that

volunteer is very much appreciated.”– 24-year-old male patient

2 3

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t oBoard of Advisors

Howard Beck, MD, Medical DirectorBrian Braddock, ChairmanCharles Gano, AttorneyJulie Jarema, TreasurerNiki Kenny, RN, Director, SecretaryMary-Anne Ponti, Chief Operating Officer and Chief Nurse Executive, Northern MIchigan Regional HospitalRon VandenBrink, MD, VolunteerMichele Sturt, FNP-BC

“I am so pleased and very happy to have the Clinic, with huge applause to both female doctors and all staff. You are such

wonderful people to take time out to help others.” – 37-year-old female patient

Staff

Michele Sturt, FNP-BCNiki Kenny, RN, Director

Janet Garber, RNMaryln Graham, RNJackie Mitchell, RN

Wendy Casemier, Medication AdvocateAlyson Kelley, Medication Advocate

“For someone like myself who had no previous health problems, the clinic was a godsend. The staff was so friendly and compassionate and I received the medications I needed.

Thank you very much!” – female patient

4 5

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t oPhysiciansMichael Bacon, DOHoward Beck, MDPaul Blanchard, MDH. Gunner Deery, MDMaureen Doull, MDDupuis, Steven, MDRuth Hoppe, MDTerry Jackson, DOMarcin Jankowski, DOThomas Loomis, MDElanie Manary, MDGregory Putalik, MDTodd Sheperd, MDJames Shirilla, MDRon VandenBrink, MDWendy Walker, MDLouis Zako, MD

Nurse PratitionersCharlotte Asbury, NPRita Balistreri, NPBarbara Jaquith, NPEmilee Kennedy, NP

Physician’s AssistantsJeff Baird, PAMarcella Kloss, PA

Diabetic Eye Clinic PhysiciansVern Campbell, MD Timothy Jarvi, MDMiles Trumble, MD

NursesLinda Beier, RNAshley Brandt, RNPatty Dallaire, RNManette DeJonge, RNMelissa Godzik, RNSandy Hill, RNCynthia Kloss, RNSharon Knoodle, RNShiela Kruskie, RNBarbara Kurtz, RNKatie MacInnis, RNMarcia McDonald, RNMelissa Malczynski, RNMarty Maloney, RNJudy Niswander, LPNSusan Nuorala, RN

Volunteers

Nurses continued

Mary-Anne Ponti, RNAmanda Ramirez, RNSheryl Rice, LPNVicky Rogers, RNSheila Roof, RNKaren Safko, RNAnn Scott, RNRuth Ann Sullivan, RNCarole Vial, RNBridget Waldvogel, RNElaine Whipp, RN

Medical AssistantsJan LeDereAmanda RamirezKathy SlivinskiRhonda Welsh

PharmacistsShannon Bice, RPhDan Gerard, RPhLiz Ostrander, RPhWes Ostrander, RPhRoy Pulaski, RPhMary Rapin, RPhJennifer Suitor, RPhBonnie Weitzel, RPh

Pharmacy TechsAshley BrightEllen FocklerElaine GreenhoePam GravesBeverly Kiogima

Eligibility ScreenersTina BishawCat EckerJulie JaremaKaitlin KennyTrina KlineKathy MeyerBetsy RalleyKaren RatcliffeShonny RiehlCydney SteebChris Van SlembrouckColleen Wright

GeneralNancy BeckSarah GrayJim KennyJim Penix

Volunteers continued

Thank you6 7

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t o

“I thank the Lord for this service to many. I would not know what I would do without it, especially since I just

found out that I am diabetic. Thanks Free Clinic.”– female patient

“Thank you so much for this program. My family will probably have me around for a few

more years thanks to all of you.”– 54-year-old female patient

8 9

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t oA Year of “Moving” Event

In the spring of 2010, The Community Free Clinic was notified that our building, located on the Lockwood-MacDonald

campus, was to be demolished to make room for the new John and Marnie Demmer Wellness Pavilion and Dialysis Center. This news, which came roughly 18 months sooner than we had anticipated, prompted an urgent search for a new home that would meet the many needs of a medical clinic. With strong support from Northern Michigan Regional Hospital, a site was chosen on the main Hospital campus in the area of the former Emergency Department.

On May 18, 2010, we arrived with a flurry of boxes, stretchers, and loads of other equipment - just as walls were coming down and others were going up. Although the construction crew was still completing projects, they welcomed us and good-naturedly put up with our planning, measuring (and re-measuring), unpacking, and general disruption of the site.

Three weeks later, we were ready to welcome patients and resume clinic services. Along with providing high quality care to those in need, our intent was to make the new Clinic as welcoming and trustworthy to our patients and volunteers as the former site. We are proud to learn that we have surpassed expectations as both patients and volunteers have expressed their approval with numerous compliments on our new “digs.” Most importantly, we met the challenge of finding a new site with minimum interruption of services and care.

The finishing touch was the commitment and generosity of one of our donors who took it upon herself to enhance the outside entrance with flowers and benches. When a patient says, “Is this for us?” with a big smile on her face, you know the welcome message has been received.

“I feel blessed to have free medical care. The people (staff) are very considerate, respectful, and care deeply

for patients. Without the Clinic, I could not afford medical treatment need and medications. Thank you all sincerely.”

– 46-year-old male patient

“Thank you very much for all the help you have given over the years. If it wasn’t for your help, my asthma probably would have killed me by

now. Thank you, thank you, thank you!”– 51-year-old male patient

10 11

Community Free Clinico

2 0 1 0 A n n u a l R e p o r t o

Thank you

A Special thank you to the following referral specialist offices for their participation in the care of our patients:

Referral Offices

• B. Jeremy Wills, DDS• Bay Street Orthpaedics• Bay View OB/GYN• Bear River Eye Associates• Campbell Eye Care• Dermatology of Northern Michigan• Digestive Health Associates• Dr. Marc Lame• Eye Specialists of Northern Michigan• First Choice Physical Therapy• Great Lakes Neurology• Harborside Spine & Sports Center• Infectious Disease Consultants• Internal Medicine of Northern Michigan Arterial Studies• Michigan Heart & Vascular Center• Neurology North• North Bay Ophthalmology• Northern Imaging Associates• Northern Michigan Allergy & Asthma• Northern Michigan Hematology/Oncology• Northern Michigan Oral & Maxillofacial Surgery• Northern Michigan Sports Medicine Center• Northern Michigan Urology• Petoskey Ear Nose and Throat• Petoskey Foot Specialists• Petoskey Surgeons• Pulmonary & Sleep Medicine• Pulver Family Chiropractic Center• Sleep Diagnostics of Michigan• Tim Bondy Physical Therapy• Up North Medical Clinic• Visconti Imaging & Vein Institute

Continuous Supporters

Our gratitude also goes to these organizations for their continuous support of our mission...• Culligan Water Conditioning of Petoskey• Julienne Tomatoes• Roast & Toast• Flat Iron Deli• Grand Traverse Pie Company• The Bistro• Walloon Lake Inn• The Women’s Club• Petoskey News-Review Tea Table Talk• The Phone Guide

“I have peace of mind that my situation will be taken care of. I have put this off too long. Thank you!”

– 34-year-old female patient

“I thank God for the service that you give me. Niki rocks and also the others who give me their time. Thank you so much. I would not know what to do

otherwise. P.S. I’m sure a lot of others feel this way too. God bless you all.”

– female patient

13 14

Community Free Clinic2 0 1 0 A n n u a l R e p o r t

oo