community development committee agenda

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Community Development Committee Agenda Date: Thursday, 11 July, 2019 Time: 9:00 am Location: Council Chamber Forum North, Rust Avenue Whangarei Elected Members: Cr Cherry Hermon (Chairperson) Her Worship the Mayor Sheryl Mai Cr Gavin Benney Cr Vince Cocurullo Cr Crichton Christie Cr Tricia Cutforth Cr Shelley Deeming Cr Sue Glen Cr Phil Halse Cr Greg Innes Cr Greg Martin Cr Sharon Morgan Cr Anna Murphy For any queries regarding this meeting please contact the Whangarei District Council on (09) 430-4200.

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Page 1: Community Development Committee Agenda

  

Community Development Committee Agenda 

 

Date: Thursday, 11 July, 2019Time: 9:00 am

Location: Council ChamberForum North, Rust AvenueWhangarei

Elected Members: Cr Cherry Hermon (Chairperson)Her Worship the Mayor Sheryl MaiCr Gavin BenneyCr Vince CocurulloCr Crichton ChristieCr Tricia CutforthCr Shelley DeemingCr Sue GlenCr Phil HalseCr Greg InnesCr Greg MartinCr Sharon MorganCr Anna Murphy

For any queries regarding this meeting please contactthe Whangarei District Council on (09) 430-4200.

Page 2: Community Development Committee Agenda

Pages

1. Declarations of Interest

2. Apologies

3. Confirmation of Minutes of Previous CommunityDevelopment Committee Meeting

3.1 Minutes Community Development Committee meeting 13June 2019

3

4. Presentation

4.1 Update on Hundertwasser 5

5. Information Reports

5.1 New Theatre Requirements 7

5.2 Community Capital Projects Report for the month ending 31May 2019

45

5.3 Operational Report - Community Group July 2019 49

6. Public Excluded Business

7. Closure of Meeting

Page 3: Community Development Committee Agenda

Community Development Committee – Terms of Reference

Membership

Chairperson:

Members:

Meetings:

Quorum:

Councillor Cherry Hermon

Her Worship the Mayor Sheryl Mai Councillors Stu Bell (Resigned 1 April 2019), Gavin Benney, Crichton Christie, Vince Cocurullo, Tricia Cutforth, Shelley Deeming, Sue Glen, Phil Halse, Greg Innes, Greg Martin, Sharon Morgan, Anna Murphy

Monthly

7

Purpose:

To oversee functions of Council that interact, support and provide services for the community.

Key responsibilities include:

Policy and planning for the provision of community culture, arts and events.

District venues and community events

Libraries

Community services- Community sector liaison and support (Advisory Groups)- Community safety (City Safe, CCTV)

Pensioner Housing

Property Asset Management- Pensioner housing- Forum North, Marinas- Airport- Forestry- Community Halls

Civil Defence Emergency Management

Museum / Art Museum liaison

Heritage, Culture, Arts and Creative Industries sector liaison

Village Planning

Shared Services – investigate opportunities for Shared Services forrecommendation to council.

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Delegations (i) All powers necessary to perform the committee’s responsibilities, including, but

not limited to:

(a) approval of a submission to an external body.

(b) establishment of working parties or steering groups.

(c) the approval of expenditure of less than $5 million plus GST.

(d) power to establish subcommittees and to delegate their powers to that subcommittee.

(e) the power to adopt the Special Consultative Procedure provided for in Section 83 to 88 of the LGA in respect of matters under its jurisdiction (this allows for setting of fees and bylaw making processes up to but not including adoption).

(f) the power to delegate any of its powers to any joint committee established

for any relevant purpose under clause 32, Schedule 7 of the Local Government Act 2002 (LGA).

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1

Item 3.1

Community Development Committee Meeting Minutes

Date:

Time:

Location:

Thursday, 13 June, 2019

9:00 a.m.

Council Chamber

Forum North, Rust Avenue

Whangarei

In Attendance Cr Cherry Hermon (Chairperson)

Her Worship the Mayor Sheryl Mai

Cr Gavin Benney

Cr Vince Cocurullo

Cr Crichton Christie

Cr Tricia Cutforth

Cr Shelley Deeming

Cr Sue Glen

Cr Phil Halse

Cr Greg Innes

Cr Greg Martin

Cr Sharon Morgan

Cr Anna Murphy

Scribe N Pestana (Team Leader Democracy)

___________________________________________________________________

1. Declarations of Interest

There were no declarations of interest made.

2. Apologies

There were no apologies.

3. Confirmation of Minutes of Previous Community Development

Committee Meeting

3.1 Minutes Community Development Committee meeting 9 May 2019

Moved By Cr Vince Cocurullo

Seconded By Cr Sharon Morgan

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2

That the minutes of the Community Development Committee meeting

held on Thursday 9 May 2019, having being circulated, be taken as

read and now confirmed and adopted as a true and correct record of

proceedings of that meeting.

Carried

4. Information Reports

4.1 Operational Report - Community Group June 2019

Moved By Her Worship the Mayor

Seconded By Cr Greg Innes

That the Community Development Committee notes the operational

report for May 2019.

Carried

5. Public Excluded Business

There was no business conducted in public excluded.

6. Closure of Meeting

The meeting concluded at 10.15am.

Confirmed this 11th July 2019

Councillor Cherry Hermon (Chairperson)

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4.1 Update on Hundertwasser Art Centre

Meeting: Community Development

Date of meeting: 11 July 2019

Reporting officer: Sandra Boardman – General Manager Community

1 Purpose

To update the Community Development Committee on the progress of the Hundertwasser and Wairau Maori Arts Centre.

2 Recommendation/s

That the Community Development Committee receives the presentation by Kathleen Drumm, CEO of the Whangarei Art Museum.

3 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via Agenda publication on the website.

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5.1 New Theatre Requirements

Meeting: Community Development Committee

Date of meeting: 11 July 2019

Reporting officer: Carina de Graaf

1 Purpose

This paper notes the advice of local experts and seeks to inform development of a business case, in the next financial year, for a new theatre.

2 Recommendations

That the Community Development Committee

receives the recommendations on new theatre requirements by local theatre experts and

notes that a business case will be developed in the 2019/20 financial year.

3 Background The Long Term Plan 2018 – 2028 includes $10 million proposed investment in years 3 and 4 of the plan for new theatre/ expo/ conference centre. Various parties have expressed an interest in partnering with Council to provide a facility, these include hotel consortia (conference centre including an auditorium), the Hihiaua Cultural Centre Trust (auditorium) and Whangarei Boys High School (auditorium). Council has not yet decided the type of facility(s) to be built, but business case development is expected to begin later this year. A Council Briefing was held on 26 June to allow Councillors to learn about different aspects of theatre design from local theatre experts and clarify local requirements for a new theatre. A copy of the presentation by Ian Pritchard, Lachie McLean, Roger McLean and James Franklin is attached as an appendix. The briefing built on previous discussions including the 2013 Shand Shelton Feasibility Report Cultural and Performance Centre, which found that the Capitaine Bouganville Theatre on its own was inadequate, given that there are few other public assembly facilities available in Whangarei.

4 Discussion

Local experts explained that the different acoustic properties of voice and music affect both the space and sound reflector requirements. They advised that whilst an acoustic theatre could meet requirements of a large conference auditorium, a large conference auditorium could not meet the requirements for musical performance. The depth of stage and rigging in front of the curtain also affects where e.g. a piano can be sited.

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Key theatre requirements identified by local experts:

800 seats – flexible seating plan

Stage: o Flat sprung floor 18 – 22m width comprising:

Thrust 2 – 3m Performance floor area 10 – 12m width, 12 – 15m depth Wings space 4 – 6 m both sides with access

o Rear access/ work space 4 – 6m o Height of performance area 8 – 10m

Pit multi-level position auditorium - standing area and sub-level for at least 25 people o width 23m (wall to wall, depth 13.5m (apron to back wall)

Full counter weight fly tower system, 16 – 20m height to underside of grid: o 65 line o 45 full width battens to cover performance area, 500kg UDL, point load 250kg o Grid suspension points with access or flown battens to cover thrust and pit o Auditorium bridges with loading capacity of hang points included

Maximum proscenium opening 13.6m, height of opening 8.6m

Vehicle truck container access minimum holding 2 x 40ft containers with swing lift access

The above requirements enable both rapid pack in and out of productions, as well as speed of performance and turnaround time for set changes. Local experts advised that these characteristics are vital for a theatre to attract promoters and enable efficient use of the venue.

4.1 Financial/budget considerations The fulll cost of a facility, irrespective of whether it is a theatre or a expo/conference centre, will exceed the $10 million allocated in the Long Term Plan. E.g. the construction cost of the 711 seat ASB Marlborough Theatre was $23 million in 2016. Options for securing the additional funding required include:

Partnership with another entity e.g. hotel consortium, Whangarei Boys High School, Hihiaua Cultural Centre Trust

Fund raising/ donations – this would need to be undertaken under the umbrella of a charitable trust

Further rate payer funding in the next Long Term Plan

5 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via Agenda publication on the website.

6 Attachments

Whangarei District Council Briefing: New Theatre options. Ian Pritchard, Lachie McLean, Roger McLean and James Franklin

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Whangārei District Council Briefing:

New Theatre options

Ian Pritchard, Lachie McLean, Roger McClean, James Franklin

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Tihe mauri ora!

E nga mana, e nga reo, e rau rangatira ma, tena koutou, tena koutou, tena koutou katoa

2

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Nga toi whakairo, he mana tangata

Where there is artistic excellence,

there is human dignity

3

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Ka tangi te tĩtĩ

Ka tangi te kākā

ka tangi hoki ahau

Ko Te Whara te māunga

Ko Hoteo te awa

Ko Waipu te moana

Ko nga toi tōku iwi

Ko Ian Pritchard ahau4

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Lachie McLean

5

A Northland director for over 40 years, including The Sound of

Music which was part of the celebrations to open the Capitaine

Bougainville Theatre in 1982.

Lachie has directed more productions at the Capitaine

Bougainville than anyone else in NZ. He is the only Northlander

ever to win a NAPTA award for Best Director of a Musical. He has

achieved this twice – for Les Miserables in 2001, and Miss Saigon

in 2011, which also won Best Musical.

Les Miserables and Mamma Mia have been the most attended

shows in the history of the Bougainville Theatre.

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Roger McClean

6

Roger is an architect and director of H+K Ltd.

His primary interest outside of architecture is music

and he has been the Musical Director for numerous

theatre productions including West Side Story, Miss

Saigon and most recently Mamma Mia.

Roger also performs as a pianist and accompanist

throughout Northland and is currently Conductor of

the Whangarei Youth Orchestra.

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James Franklin

James is the leading technical theatre technician in

Northland and is highly sought after across the region.

For the past 20 years, James has been heavily involved in

local events and productions across multiple venues.

James has extensive knowledge of staging, sound and

lighting and has received numerous nominations and

NAPTA awards for his work.

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References

New Zealand Arts Curriculum Ministry of Education

Feasibility Report – Cultural

and Performance CentreShand Shelton, 2013

He Rautaki toi a rohe o

Whangarei – A strategy for

arts, culture and heritage in

the Whangarei District, 2019

– 2028 Creative Northland / WDC

8

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Te toi whakairo, ka ihiihi, ka wehiwehi, ka aweawete ao katoa

Artistic excellence makes the world sit up in wonder

New Zealand Arts Curriculum

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…a performing arts venue both of regional and national significance

Feasibility Report – Cultural and Performance Centre

10

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…for Whangārei to be a city and region

where arts, culture and heritage are

integrated and thriving

… we want to be vibrant and attractive, a

leader and role model for how best to

integrate arts and culture into everyday

lives for the benefit of all

…robust and appropriate infrastructure for

creation and presentation

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Whanganui

New Plymouth

Napier

Taupo

Tauranga

Hamilton

Kerikeri

Blenheim

Regional

centres with

bigger (and better

equipped)

facilities

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Page 23: Community Development Committee Agenda

Whanganui population: 40,900

Royal Opera House

Seats: 830 (2.02%)

Full Tech

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New Plymouth population: 74,184

TSB Showplace

Seats: 1000 (1.3%)

Full tech

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Napier population: 63,900

Municipal Theatre

Seats: 989 (1.5%)

Full tech

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Taupo: population: 24,700

Great Lake Centre

Seats: 600 (2.4%)

Full tech

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Tauranga population: 110,338

Baycourt Theatre

Seats: 500+ (0.4%)

Full tech

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Hamilton population: 152,641

Founders Theatre

Seats: 1249 (0.8%)

Full tech

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Kerikeri population: 7,200

John Dalton Theatre

Seats: 408 (5.6%)

Full tech

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Average % of seats at 7

regional theatres per

population: 2.0%

% of seats, Whangarei

population: 0.4%

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Lachie

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What other

regional towns and

cities can offer,

that Whangarei can’t

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Roger

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A 701 seat purpose-built

Lyric Theatre with excellent

acoustics

Seating is split over two

levels, with easy stage access

available

Includes a purpose built

function space capable of

dining for up to 170 or a

cocktail function for 300

people

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…a fully functional fly tower system, with 65 line and counter weight sets, paving the way for a myriad of professional, theatrical production and presentation options

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Convention facilities

…dining for

up to 170

or a

cocktail

function

for 300

people

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Tech Information

Max proscenium opening – 13.6m

Height of proscenium opening – 8.6m

Width of stage wall to wall – 23m

Depth from apron to back wall – 13.5m

Height from stage to fly floor – 8.1m

Counterweight lines – 61 @ 180mm

Batten drift – 16.7m

Line set capacity – 450kg UDL, point

load 250kg

Power supply - 2x tap off boxes (1 at

stage, 1 at dimmer room on fly floor)

provided with power lock rated to

400amp.

PDL 56 series 50amp outlets distributed

throughout stage house and LX bridges

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Stage:

Flat Sprung floor, overall 18-22m width made up from:

Thrust 2-3m / Performance floor area 10-12m width / 12-15m depth

Wings space 4-6m either side both with access

Rear access/work space of performance area 4-6m

Height of performance area 8-10m

Pit multi level position auditorium giving standing area and sub level and min 25 pax

Stage rigging:

For speed of performance and turnaround time aerial loading capabilities (20tonne useable rig) is

key in a modern performance space.

Full counter weight fly tower, 16-20m height to underside of grid

Approx 45 full width battens to cover performance area, with 500kg distributed load capacity each

Grid suspension points with access or flown battens to cover thrust and pit

Auditorium bridges with loading capacity of hang points included

Access:

Flow from one area to the next essential, e.g, from container, to workshop, to stage

Venue truck/container access min holding 2x 40ft containers with swing lift access

Time of pack-in and out is a vital role attracting promoters and venue efficiency

Technical requirements of an IDEAL performance venue38

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A Regional Comparison (Phantom of the Opera)

ASB Theatre

Population: 43,416

Capacity: 512

Full tech: yes

Total audience: 4,668

Number of shows: 10

% population attending: 10.7%

Capitaine Bouganville

Population: 91,400

Capacity: 366

Full tech: no

Total audience: 3,500

Number of shows: 12

% population attending: 3.8%

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Capitaine BouganvillePopulation: 91,400

Capacity: 366

Full tech: no

Total audience: 6,000

Number of shows: 24

% of population attending: 6.5

ASB Theatre Population: 43,416

Capacity: 701

Full tech: yes

Total audience: 7,010

Number of shows: 16

% of population attending: 16.1

A Regional Comparison (Mamma Mia)40

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Benefits of a purpose built facility

A theatre venue and destination that can host and

attract local, national and international events of

the highest standard

A theatre that can host conferences – rather than

a conference centre that cannot host theatre

A social investment that provides increased

opportunities for identity and belonging

A Venue of Regional / National significance

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Benefits of a purpose built facility

Co-ordinated educational opportunities with increased links to careers in creative industries

Increased associated financial revenue - hospitality, accommodation, tourism

Links to Kerikeri’s Turner Centre which creates increased viability for touring productions to visit Northland

CBD, Town Basin, or similar precinct/location

A Venue of Regional / National significance

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Apiti hono tatai hono,

ratou te hungamate ki a ratou

Tatou te hunga ora ki a tatou

tena koutou,

tena koutou,

tena tatou katoa

Tribute to those who have come before us

Thanks to the living

Greetings to everyone

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Nga toi whakairo, he mana tangata

Where there is artistic excellence,

there is human dignity

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5.2 Community Capital Projects Report for month ending 31 May 2019

Meeting: Community Development Committee

Date of meeting: 11 July 2019

Reporting officer: Sandra Boardman – General Manager Community

1 Purpose

To provide the Community Capital Projects Report for the month ending 31 May 2019.

2 Recommendation/s

That the Community Development Committee notes the Community Capital Projects Report for the month ending 31 May 2019.

3 Background

This Report provides an update on Community Capital Projects expenditure to date compared to budget, as well as the forecast spend for the year and carry forwards against budget.

4 Discussion

CCTV Upgrades – Budget expected to be spent and balanced by year end within $1k margin subject to progress this month.

Community Buildings Renewals & Improvements – Underspend needed to be held in anticipation of potentially significant works for ‘Old Library’ roof and Hikurangi Hall. We are still awaiting these quotes, but there are some unexpected technical aspects to both upon which we are awaiting answers. The allocated budget will be insufficient to meet these.

Community Led Development (CLP) – The CLP process allocates $100k to each of the communities being worked with over a four year period. This will be carried forward as year one engagement usually draws down no more than a few thousand dollars.

Pensioner Housing & Improvements – We have had fewer vacancies arise this year (tenants “passing” and scheduled departures cancelled). Consequently there will be a surplus at year end despite work in progress on two properties this month. Any underspend is intended to be carried forward and will be spent meeting the guidelines of “Healthy Homes” requirements in the new financial year.

Libraries - Confident the budget forecast is accurate.

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Venues and Events

Underspend relates to a number of significant Forum North projects that did not proceed due to timing and feasibility issues, e.g., kitchen upgrade, electrical distribution upgrade, and theatre upgrade.

5 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via agenda publication on the website

6 Attachments Community Capital Projects Report for the month ending 31 May 2019

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ActualYTD

Revised Budget

YTD Variance

YTDFull Year Forecast

Full Year Revised Budget

Forecast (Underspent)/ Overspent

Forecast Carry

Forwards

Total (Underspent)/ Overspent

$000 $000 $000 $000 $000 $000 $000 $000

Community Facilities & ServicesCivil DefenceCivil Defence Emergency Management Equipment Ren 15 8 7 15 8 7 0 7Civil Defence Emergency Management New Equipment 0 17 (17) 9 20 (11) 10 (1)Emergency Operations Centre - New Equipment 0 0 0 0 0 0 0 0Tsunami Signage 0 13 (13) 13 27 (14) 8 (6)Tsunami Sirens Renewals 0 21 (21) 21 21 (0) 0 (0)

Civil Defence Total 15 59 (44) 58 76 (18) 18 (0)

Community DevelopmentCCTV Upgrades & Improvements 39 122 (82) 127 133 (5) 0 (5)Community Buildings Renewals & Improvements 64 170 (106) 56 170 (113) 113 (0)Community Led Development 9 428 (419) 21 516 (495) 288 (208)Pensioner Housing Renewals & Improvements 358 538 (180) 483 589 (106) 106 (0)

Community Development Total 470 1,257 (787) 687 1,407 (720) 507 (213)

LibrariesBook Purchases 485 646 (162) 716 714 2 31 33Library Improvements 0 23 (23) (0) 25 (25) 50 25Library IT Equipment 118 126 (8) 109 168 (58) 58 (0)Library Renewals 7 5 2 9 5 4 4 8Mobile Bus Replacement 0 4 (4) 0 4 (4) 4 0

Libraries Total 610 804 (194) 834 915 (82) 148 66

Venue and Events WhangareiForum North Venue Renewals 38 614 (576) 293 614 (321) 290 (31)Forum North Venue Upgrades 65 193 (127) 115 193 (77) 75 (3)NECT Building Renewals 154 299 (145) 154 307 (152) 51 (101)NECT Field Renewals 0 31 (31) 0 31 (31) 23 (7)NECT Light Tower Renewals 46 100 (54) 59 100 (41) 41 0

Venue and Events Whangarei Total 303 1,236 (932) 621 1,243 (622) 480 (143)

COMMUNITY CAPITAL PROJECTS REPORTAS AT 31 May 2019

(Figures include both Operating and Capital Expenditure)

1 of 2

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Community Facilities & Services Total 1,398 3,355 (1,958) 2,200 3,642 (1,442) 1,152 (290)

Support ServicesCommunity DevelopmentResidential Property Renewals & Improvements 35 0 35 35 0 35 0 35

Community Development Total 35 0 35 35 0 35 0 35

Support Services Total 35 0 35 35 0 35 0 35

Total 1,432 3,355 (1,923) 2,235 3,642 (1,407) 1,152 (255)

2 of 2

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5.3 Operational Report – Community Group

Meeting: Community Development

Date of meeting: 11 July 2019

Reporting officer: Sandra Boardman – General Manager Community

1 Purpose

To provide an overview of work occurring in the current financial year, across functions that the Community Development Committee has oversight responsibility for.

2 Recommendation/s

That the Community Development Committee notes the operational report for June 2019.

3 Background

This report provides a brief overview of some of the operational highlights for the month of June 2019 and provides further comment on future activities planned for the remaining financial year.

4 Discussion

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via Agenda publication on the website.

5 Attachment

Operational Report for the month of June 2019

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Page 1 of 22

July Operational Report – Community Group (June-July 2019 Activities)

Civil Defence Emergency Management (CDEM)

National CDEM

In the Budget 2019, funding has been announced to strengthen the emergency management system with $3 million for the establishment of a new National Emergency Management Agency, by 30 June 2020, and a further $1.5 million to improve the resilience of response capability.

The software to replace the Emergency Management Information System (EMIS) is progressing, EMIS will be replaced with Microsoft Teams. Groups will be rolled out the software from February 2020 onwards.

Department of Prime Minister and Cabinet officials are continuing to work through many proposed legislative changes. Included in the changes that are being considered is iwi representation on the Coordinating Executive Group. The changes to the legislation are likely to take some time to develop and are unlikely to be drafted before the end of this year. It is uncertain how long any changes may take to be passed.

Several meetings with Te Puni Kokiri have been held locally to discuss options on how to engage with the iwi and how to get broad representation on the CEG.

Officials from the Ministry of Civil Defence & Emergency Management (MCDEM) met with representatives of the Northland CDEM Group on 17 June, to review the alignment of work programmes aimed at implementation of the various key standards of work that MCDEM have identified with the group work programme.

The Northland CDEM Group already had in place some of the identified activities ahead of the review and has been working to deliver those areas of work that are relevant to the region.

Northland CDEM Group Activities

The Northland CDEM Group and Coordinating Executive Group met for their quarterly meetings on Monday 17 June.

The Northland CDEM Group responded to the earthquake and tsunami event on 16 June from a 7.0 magnitude earthquake in the Kermadec Island Region. The final notification was of a No Threat to New Zealand.

The CDEM team members involved in the Youth and Emergency Services (YES) programme in Onerahi this year met on 28 June for a programme debrief. A wider debrief will take place for all agencies involved to discuss and feedback for future programmes. Funding has been secured by the Northland CDEM Group for the 2020 YES programme.

Whangarei CDEM Activities

A WDC Controllers meeting was held on Friday 28 June, the topics covered were the new Northland Contacts App for mobile phones, which will enable warnings to be sent by Duty Staff to CDEM stakeholders across the region and enable stakeholders to contact each other easier.

The New Zealand Transport Agency (NZTA) invited the CDEM Officer to attend a community hui on 25 June at the Parahaki Marae in Nukutawhiti. A group of locals have formed a State Highway 15 group with some members being interested in using their amenities to support a civil defence emergency. The CDEM Officer attended the meeting to discuss CDEM processes and how the community can support their communities if required.

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Page 2 of 22

The Northland District Health Board held an evacuation exercise at the Whangarei Base Hospital, Victoria Harwood attended to support the exercise on behalf of the Northland CDEM Group.

The Young Mariners group had a visit from CDEM in June, the group of 16 girls were introduced to Civil Defence Emergency Management and took part in hazard identification in Northland through discussion and a quiz and also looked at a grab bag and essential items to have ready in case of a civil defence emergency.

Customer Services

The frontline Customer Services team received 175 building consents in May, 2019, the highest so

far for the year. Property searches and LIM report requests were also high, which reflects a continuing

buoyant property market.

The Contact Centre have had a large volume of calls about appeals to property valuations and urban

plan changes. The latter have diminished with the closing of the submission period.

Two of our Customer Services team are visiting New Plymouth District Council in June. New

Plymouth are of a similar size and also use TechOne. We are hoping to share processes and

information particularly around use of the CRM module.

Lorraine McInnes, from our Contact Centre has just completed her 45th year with Council and in fact

within the Contact Centre team. Lorraine is a mine of information and a very valued member of our

team.

The Service Centre team have a new Team Leader to replace Marc Donaldson. Scott Sutherland

starts on 11 July.

Claphams National Clock Museum

Visitor numbers to the Museum were 2619 in May, down 12% from 2984 the previous May.

Admissions into the Museum at 400 were down 25% compared with the previous year while

admission revenue at $2520 was down only 5% compared with the previous May’s $2646. This was

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Page 3 of 22

mainly due to the unusually high number of child admissions in May 2018 (a large school group of

107 children at $3 pp) and the 47 FOC admissions that month compared with only 5 for May 2019.

Net retail revenue was $864 compared to $978 the previous year, down 12%.

Overall the net revenue for the museum at $3384 was down 7% compared with May 2018.

Domestic visitors continued to dominate at 69% with 27% coming from south of Auckland. Australia

provided the highest percentage of international visitors at 12%, up from 8% in May 2018, followed

by Asia (excluding China) at 6%, up from 2% the previous May. We are seeing growth in the

Auckland-domiciled Asian sector.

We welcomed two groups of NZ seniors – 24 from Northland on May 9th and 15 from south of

Auckland on May 19th.

The majority of our visitors this month were couples, students and small groups of seniors with 101

full adult admissions ($10 pp), 51 “2 for 1” adult admissions ($10 for 2 people), and 102

senior/student admissions ($8 pp). There were only 7 family passes ($20) sold this month compared

with 75 during last month’s holiday period.

Our Senior Museum Assistant attended the Northland Museums’ Association (NMA) AGM at Waipu

Museum on May 31st. Falling visitor numbers, especially at small museums, was noted and the

NMA is looking at the feasibility of a coordinated marketing plan and the resurrection of a museum

“passport” to help members cross-market. The NMA is also considering becoming an Incorporated

Society so as to be eligible to apply for funding.

Matariki at Hihiaua was held on 22 June. The event was moved from last year’s Town Basin

location due to construction currently being undertaken in the area. This seriously impacted the door

count (free of charge on this day) with only 150 visitors entering the museum compared with 615

last year and 656 in 2017.

It was a challenging month from a staffing perspective with one of our four team members on

annual leave from mid-May, another away for the entire month, and our only experienced casual

also out of action. Our Customer Service colleagues were called upon to help fill fifteen shifts to

ensure that there were two people on roster each day. This enabled our permanent staff to continue

giving guided tours. Unfortunately, due to a last minute staff sickness we had to close the Museum

on Friday 21 June.

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Year-to-date of breakdown of paying visitors to Claphams Clocks.

i-SITE Visitor Information Centre & Te Manawa the Hub

Visitor numbers to the i-SITE were 4,129 compared to 5,155 last May, down by 19.9%. Net booking revenue was down by 66.3%, from $1,986 to $669. Net retail revenue was $3,652 compared to $3,571 in 2018, an increase of 2.3%.

The Hub visitor numbers were down by 3.7%, 9,255 compared to 9,608 last May. Bookings were up 7.4%, $3,160 from $2,942. Net retail revenue was down 16.8%, $1,329 compared to $1,597 last May.

Note: Visitor numbers to the Hub include bus passengers using toilet & waiting room facility, and WAM customers

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

i-SITE Door Count

2017 2018 2019

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

JAN

FEB

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SEP

OC

T

NO

V

DEC

Hub Door Count

2017 2018 2019

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Customer Radar

Customer Radar stats are still at 100% (rating of 5/5 for every customer who has provided

feedback)

Customer Feedback Forms

Below are some of the comments we received from manual feedback forms in May:

- Many different options, good advice - Everything was perfect and lovely attractions - Very pleasant and helpful staff - You need free parking for Ticketmaster, there was/is better parking at Forum North

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

$9,000

$10,000

JAN

FEB

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SEP

OC

T

NO

V

DEC

i-SITE Bookings

2017 2018 2019

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

$9,000

$10,000

JAN

FEB

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SEP

OC

T

NO

V

DEC

Hub Bookings

2017 2018 2019

0

1

2

3

4

5

6

How did you hear about us? (May 19)

I-SITE Hub

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Shower Token Box

The revenue collected from shower tokens in last 12 months was approximately $15,000 averaging $1250 per month.

A hot shower costs $2 and hot water runs for 5 minutes.

Library

Events

Youth Week

An enthusiastic group of over 50 teens enjoyed the wide

range of activities held at Central to celebrate Youth

Week.

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Heritage Talk Series

This was the third talk in the Heritage Talk

Series and once again the May Bain Room was

filled to capacity with a very appreciative

audience. Library staff have arranged a

programme of talks continuing monthly until the

end of the year.

The next talk scheduled for 12.30pm on 28

June will be delivered by local author Diana

Menefy. Diana will talk about the mining

operations in the Puhipuhi area before the

development of the mercury mine. The

discovery of silver-bearing quartz in the dense

kauri forests of Puhipuhi in the late 1880s, lead

to a short-lived silver rush. We are very grateful

to the speakers who willingly devote their time

to bring us these fascinating snippets of local

history.

Author Talks

Donovan Bixley

Author and illustrator Donovan Bixley, who was born in

Australia, came to New Zealand as a child and now lives in

Taupo. He has worked on more than 90 books and has

won numerous awards including Best Junior Fiction at the

New zaland Book Awards. It is always a delight when

writers of his calibre come to visit Whangarei and share

their knowledge and expertise with the next generation.

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Jeremy Scott

Jeremy Scott visited New Zealand on a three month long

speaking tour and we were fortunate to be able to host him

here at Central. His message of overcoming adversity was

inspirational as well as entertaining.

Out of District Borrowers

In keeping with the type of arrangements other libraries in New Zealand have in place Whangarei

District Libraries are proposing to introduce free membership for residents of Kaipara and the Far

North. The borrowing privileges would be the same as Whangarei residents and would fulfil our

obligation of delivering a free and equitable library service whenever possible. The idea has been

on our radar over the years with the occasion prompting us to further consideration being the case

of a school visited by the mobile whose pupils live outside the District.

Facts and Figures

During May the visitor count for all libraries was 45,567 with the 36,066 recorded at Central the

highest since November 2018. The number of items borrowed for the month was 68,175 which is an

average of 1.5 per visitor.

The busiest time of the day is from 11.00am – 12.00 noon particularly on Tuesdays when we offer

half price rentals to seniors and Saturdays which is overall the busiest day of the week.

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From the Archives

Captain Shoebridge operated tug boats which towed coal barges along the Ngunguru River to

waiting ships, during the period that the coal mines operated, between 1892 and 1921. He also ran

a passenger and mail service up the river to Kiripaka three times a week. He was a JP and held the

position of Harbourmaster. Captain Shoebridge died in 1939 and his wife Ann (nee Mills) died in

1946. They had eight children.

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Community Development

Community Funding

The Funding Officer met with a number of community groups, to connect, gain understanding of the

group’s issues and plans, and share information on funding opportunities. Most were community

hall committees who staff had identified as not having applied for funding for some time, were new

to applying for funding, had raised issues during the Annual Plan submissions, or had not yet met.

The offer to meet was welcomed by most, including:

Ruatangata hall committee

Riponui hall committee

Kaurihohore hall committee

Kara-Kokopu hall committee

And also Takahiwai ‘Friends of the Berm’ community group.

Parua Bay Community Centre and Ruakaka Memorial Hall visits are expected for July/August.

Each visit was unique; committees experiencing varying needs, levels of community engagement,

and levels of understanding of Council’s processes. Every hall was different too, in upkeep and

usage. Overall, a worthwhile exercise to be repeated with other community groups in the future.

The high cost of insurance was raised by almost every hall as a significant burden.

Early discussions are underway on how to better support community hall committees, through

networking and the sharing of ideas, and some workshops relevant to their needs.

Funding rounds

Funding rounds for the 2019-20 year are open and details are available at

www.wdc.govt.nz/funding. Coming up soon for consideration are the Partnership Fund, Annual

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Events Fund, and Annual Operating Fund Tranche 2. Also closing soon are the Community Fund

(Round 1) and Performing Arts Fund (both 31 July).

Budget for Creative Communities Scheme

The Creative Communities Scheme, funded by Creative New Zealand, has received a funding boost

following a national review. WDC’s allocation for 2019-20 increased by approximately $10,000 to

$69,840. The next funding round for this closes 23 August, and the allocation of grants is

determined by the independent Creative Communities Scheme committee.

Advisory Groups

Disability Advisory Group (DAG)

Active Recreation and Sport Strategy – submission completed and sent Events checklist - feedback provided to V&E team

Work Programme development – The four key priority statements are being refined but broadly:

Council communication and information is accessible to all

Everyone can move around Whangarei easily and safely

Council facilities and events can be easily accessed and enjoyed by everyone

Increased awareness of the disability community and their right to participate as per the NZ Disability Strategy and the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD)

Youth Advisory Group (YAG)

Youth Advisory Group Work Programme 2019 -2021

The Youth Advisory Group identified four key focus areas as follows:

Youth inclusive spaces and infrastructure - The Youth Advisory Group will advocate for continued development and support of youth inclusive spaces and infrastructure in the Whangārei District.

Increasing Council engagement with youth - The Youth Advisory Group is committed to supporting Council to improve the way it interacts with all youth living in the Whangārei District.

Youth events and services - The Youth Advisory Group will use its voice to promote and endorse youth-targeted events and youth focused services in the Whangārei District.

Sustainability - The Youth Advisory Group will ensure that aspects of sustainability are considered when advising the Council in all practices, through the perspective of the youth of Whangārei District.

Aspects of the group’s work programme include:

providing advice on key Council strategies, plans, policies and projects;

building the YAG facebook audience in order to promote youth focused services and events in the district, profile local young people doing good things and increase youth engagement by raising awareness of the work that Council does.

developing internal group guidelines that fit within the focus areas, for example, YAG Sustainable Events and YAG communications guidelines.

This month the Youth Advisory Group:

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Provided feedback on the Draft Active Recreation and Sport Strategy

Provided feedback on the Draft Growth Strategy

Participated in the Future Leaders Aspire to Inspire Youth Expo.

Positive Ageing Advisory Group (PAAG)

PAAG has completed:

Better Later Life - He Oranga Kaumātua 2019 to 2034 Draft Strategy Feedback

Active Recreation and Sport Strategy Feedback

District Plan Changes Feedback

PAAG has had a sub-meeting or presentation with:

Robert Burgoyne and Sam Pickering, Planners - District Plan Changes

Tony Horton, Strategy Manager – Growth Strategy (Joint with DAG)

Kathryn Candy, Legal Advisor and Nicolene Pestana, Team Leader Democracy - Elections protocols and education campaign

Bernadette Aperahama, Strategic Planner - Active Recreation & Sport Strategy (with DAG)

PAAG is in the process of:

Growth Strategy Submission

Arts, Culture and Heritage Strategy Submission

Getting out there Expo planning

Better Later Life - He Oranga Kaumātua 2019 to

2034 Draft Strategy Submission Summary

Three key areas resonate with this group, especially:

Providing choices and options so people can age in

the community,

Providing accessible built environments so people can

participate in their community,

Providing housing choices and options so people can

age in the community.

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Active Recreation and Sport Strategy Submission Summary

This group is advocating to Council to mend the gap which exists between the findings that show

the rapid growth of the older adult population in Whangarei and the identification of ‘lack of retiree

friendly spaces and places’ (p.10, ARSS); and the undersupply of suitable and accessible activities

for older adults in the short-term timeframe (less than 3 years). The group was happy to see the

Universal Design Policy added, however at this stage this strategy does not indicate any

implementation timeframe.

The importance of catering for cultural sports, recreation and leisure activities should not be

overlooked. With over 213 ethnic groups in NZ, a multicultural approach should have a place in this

strategy.

District Plan Changes Submission Summary

This group promoted the needs of older adults in housing developments, (both medium and high

density) and recognises the very important role that District Planning and Council zones have in

meeting these needs.

This includes planning for more shared homes, more affordable village housing, apartments,

smaller and accessible homes, granny flats and tiny houses both permanent and temporary.

Community Led Projects

Kamo

Happy Dragon murals – work is continuing on the South wall. Bad weather on weekends has delayed works.

The “Welcome to Kamo” sign design has been delayed. Design meeting will take place with a local artist in late July.

Tikipunga

The first CLP lead group meeting was held in May. It proved a productive first meeting with the key driver to make Tikipunga an even better and more attractive place to live for both long-time residents and newcomers alike. Ideas included

A walking community – advocate for a mini Hatea loop

Heritage, or environmental education signage trail

Graffiti/tag wall

More extensive community communication

New public toilet block with local artwork

Lead group members shared their thoughts at the monthly TikiPride meeting, and proposed that the CLP meetings be held just prior to the regular TikiPride monthly meetings.

The latest Otuihau newsletter explained the CLP initiative briefly along with an update of the discussions among the CLP members.

It is hoped that at the TikiPride AGM on July 8th, that more people will be interested in joining the lead group.

The group also brainstormed who is our community – groups and organisations. A Google Docs link was set up to allow community input into this brainstorm and access to the meeting minutes.

Maungatāpere

Maungatāpere has now had six Community Led Project (CLP) hui in the area with dedicated

residents.

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The lead group has eight keen residents who meet fortnightly.

The lead group now has elected a treasurer and secretary.

A new name has been established by the lead group for this kaupapa: Maungatapere

Community Inc. with a mission statement and action statement.

The lead group is in the process of establishing an Incorporated Society under this name.

Momentum is building through the lead group with modest projects already underway.

The next lead group hui will be at Maungatapere Bowling Club on Wed 19 June 2019.

There will be a hui open to the wider community late July 2019. The group plans to give an

update and start the process of community consultation around projects.

The wider group remains at around 30 contacts with new residents expressing interest.

Raumanga

A second hui was held at The Pulse on the 30th of May 2019. Six community members attended the hui. At this stage the group is still in the early stages of relationship building and making connections with each other. A third hui is scheduled for 27th of June. Community members that attended the meeting have been tasked with inviting key people within their networks to attend.

Waipu

Community Development Adviser is in the early stages of connecting with active community groups within Waipu and scheduled to meet Waipu Residents and Ratepayers’ Association on 26 June 19.

Community Support

Community Development Advisers supported the Education to Employment (E2E) Teachers only Event held at Whangarei Boys High on Friday 31 May. Council Staff had 6 x 15 minute sessions with teachers from all over Northland. Collectively, we explained the roles within local government and WDC and potential entry pathways for students into Council.

Community Development Advisers presented at the Kai Ora Workshop, held at Manaia PHO. We had a large attendance by the 18 projects we funded in Whangarei – as well as some project leads Far North and Kaipara districts.

Community Property

Pensioner Housing

We currently have 41 applicants waiting for one bedroom units to become available

There are three units available now and two undergoing renovations available in July

We observe increasing number of tenants wanting two bedroom units or larger one bedroom units to suit couples. However, we have only four, all tenanted units in the portfolio suitable.

There has also been an increase in applicants who have been advised by WINZ to find more affordable accommodation as market rents are increasing. Not all have met Council’s eligibility criteria.

The Tenancy Management Contract procurement process is progressing well with the details of the new contractor to be announced at the August meeting.

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A new fence improving security around our units in Amber Dr and the playground is complete.

All 18 units at 190 Kamo Rd have been re-painted. With the roofs replaced last year and the fresh

paint the village is looking smart and feedback from tenants is very positive.

Community Buildings

Kamo Hall – Installation of heat pumps is in progress

Hikurangi Hall – Internal repainting of the hall and meeting room is underway. Prior to painting

the fire exit door has been replaced and some minor repairs have been completed.

I&S Properties

As on-going support for I&S, projects on various houses and buildings are managed by the

Community Property Adviser. The following projects are in progress:

10 Dent St – The old child care centre is being removed and the section will be tidied up and

used as an inner city park until required for other purposes.

67 Cemetery Rd – Decontamination is in progress and the house redecorated in July.

51 Vale Rd – This house will be re-roofed in June.

138 Whau Valley Rd – This flat is being redecorated with new paint and floor coverings

completed. A new fence has been constructed and tree removal has also been carried out.

Community Safety

CitySafe

The CitySafe Governance Group, consisting of representatives from District Council, Regional

Council, Police and Chamber of Commerce have refreshed the old City Safe brand to CitySafe. The

refreshed brand will roll out only as old collateral is used up and uniforms and gear get replaced.

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CitySafe Call Centre

Reported activities by the CitySafe Call Centre slightly increased for May 2019, with 348 of the 393

activities occurring in the CBD, of which, 343 were reported by the CitySafe Community Officers.

CitySafe Community Officers

The annual CitySafe CRM’s comparison graph below, continues to show bikes (in breach of the

Public Places bylaw), breaches of the liquor ban and combined disorder as the primary issues being

dealt with by CitySafe, as well as dogs in breach of the bylaw. In relation to breaches of the liquor

ban, 7 were reported during the day and 39 during Friday and Saturday night patrols.

In terms of overall disorder, 21 were reported during the day and 27 on Friday and Saturday nights.

The concern is the continuing trend of breaching the liquor ban and associated disorder that is

occurring on Friday and Saturday nights. These night safety issues are reported to the Police. The

Town Basin is seeing an increase in breaches of the liquor ban, intoxication, disorder, and Council

property damage, that has resulted in an increase in security guard patrolling in this area.

The 22 “other” reported activities cover reports on activities around abuse, nuisance, homelessness,

and general maintenance issues not defined specifically elsewhere.

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

Last year 223 230 197 188 204 189 185 161 185 210 171 241

This Year 225 248 252 340 355 368 433 413 392 426 377 393

050

100150200250300350400450500

CitySafe Call Centre Monthly Totals - Past Two Years

05

101520253035404550

CitySafe - Month's Comparison to Last Year

May-18 May-19

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Homelessness

Reported incidents involving rough-sleepers (homeless) continue to raise awareness of the plight of

persons rough-sleeping in the CBD (as per the attached graph for the past 13 months).

Of the 12 recorded incidents in May, 8 related to one young man who was sleeping rough and who

would not engage with the Community Officers, Youth Space or Open Arms. This youth was

subsequently arrested by Police for an alleged aggravated robbery and has been remanded in

custody. The remaining 4 instances were of people rough sleeping at various locations about the

inner-city area.

Night-time Antisocial Behaviour

The night time graph of counted liquor vessels, shows an increase in the number of empty liquor

vessels picked up in the CBD (as compared to previous month), with a corresponding increase in

damage and public urination. Overall, there is a general reduction in disorder related antisocial

behaviours. The Police continue to receive weekly reports in respect to the night-time antisocial

behaviours reported by the CCTV volunteers and the CitySafe Community Officers.

0102030405060708090

CitySafe Antisocial Behaviour - Night CSCO

Nov-18

Dec-18

Jan-19

Feb-19

Mar-19

Apr-19

May-19

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CCTV Network

Our CCTV network is an integral part of maintaining community safety. There is greater demand on

our CCTV Activate and maintenance contractors. The fitness for purpose of our infrastructure and

CCTV’s strategic purpose is being discussed at the Operational Leadership Team meeting in July.

Planned capital works for the CBD fibre upgrade in Bank Street is underway, enabling connection of

the CBD with the Kamo Shared Pathway and to allow for the upgrade of the CBD fibre network.

The CPTED (Crime Prevention Through Environmental Design) review of the Town Basin CCTV

cameras resulted in additional static cameras being commissioned along the shared pathway

between the Canopy Bridge and the Wave & Waka sculpture. The main priority is getting the old

fibre optic cable replaced along Cameron Street in the CBD, back to the Police Station.

Graffiti Vandalism

Graffiti vandalism for May has significantly increased, with 1,200 tags removed for the month. This

increase is due to D’Tag removing high-density tagging from several parks and walkways in

Tikipunga, Kamo, Otangarei, Avenues, Raumanga and Ruakaka.

May - 2018 Jun - 2018 Jul- 2018 Aug - 2018 Sep - 2018 Oct - 2018 Nov - 2018 Dec - 2018 Jan - 2019 Feb - 2019 Mar - 2019 Apr - 2019 May - 2019

Total Tags 2614 770 1097 590 729 470 743 626 417 445 727 631 1200

Sq. Meterage 871 433 719 483 460 382 444 442 297 370 476 364 610

Total Photographs 644 390 516 294 331 236 341 296 207 250 293 285 477

Total Jobs 236 160 234 134 131 108 154 117 115 107 125 141 194

Tags per Job 11.1 4.8 4.7 4.4 5.6 4.4 4.8 5.4 3.6 4.2 5.8 4.5 6.2

0

500

1000

1500

2000

2500

3000

StopTags Graffiti Database: May - 2018 to May - 2019

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General Statistics relevant to tamariki and taitamariki in Northland

Oranga Tamariki have provided the information below to assist in the development of a

Child and Youth Friendly Northland, which WDC has committed to for the next 5 years:

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Venues and Events

Forum North In addition to a successful season of Phantom of the Opera (16 shows in total), Forum North hosted Business Mix, Smoke free Rock Quest Finals, Risky Business: The Art of Assessing Suicide Risk Imminent Danger Workshop, IRMT Northland Celebration Festival and Cellfish.

Old Café Renovation

Work is underway to transform the Old Café in Forum North into a multipurpose room which

includes a bar, Ticket booth (that will operate 1 hour prior and 1 hour after any ticketed event) and

open plan meeting room space. Renovations will be completed the week commencing 1 July 2019,

in time for Rates Rebates to pack in on 8 July 2019 for 8 weeks.

Upcoming Events at Forum North

Next month will welcome Atamira Dance Company ONEPU, Urzila Carlson, Honeywell, Broad

Spectrum NZ, Sinfonia District Brass and Choral Society ‘Last Night of the Proms Concert’,

Northland Regional Council Resource Consent Hearings and the annual Zonta Book Book Sale.

Northland Events Centre

During the month of June the stadium hosted events for ANZ, FICA, Silver Fern Farms, Work Safe New Zealand, Department of Internal Affairs, Metalcraft, Huanui College School Ball, Northland Downs Syndrome Support, Tikipunga High School Ball, Craigs Investment Partners, Milford Asset Management, WDC, University of Auckland, Freshmax and Spark NZ.

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Upcoming Events at Northland Events Centre

Next month will welcome Employsure, Civil Contractors, Northland Rugby Union Club Finals,

Northpower, Collab, Autism NZ and Rugby League Northland Finals.

Lighting towers

All maintenance and repairs to the light fittings on the four lighting towers at Northland Events

Centre were successfully carried out ad on site exclusion zones removed.

Community Events

Matariki at Hihiaua

Whangārei's Hihiaua Peninsula was a hive of activity on

Saturday 22 June 2019 with the joint collaboration between

Whangarei District Council and Hihiaua Cultural Centre Trust to

open stage one of the Hihiaua Cultural Centre and Matariki at

Hihiaua Festival.

Thousands flocked to Hihiaua during the day to participate and

enjoy the many free fun activities for tamariki including kite-

making; Matariki market including kai, rongoā (Māori healing

products), toi Māori (arts), craft and information stalls; cultural and

art performances. This was also Whangarei District Council’s

first Zero Waste Event fully supported by volunteer Recycling

Ambassadors (on hand to guide patrons) and stall holders.

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