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Community and Voluntary Services Cheshire East Trustee Network Event 12 February 2020 Susan McKenzie | Solicitor

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Page 1: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Community and Voluntary Services Cheshire East

Trustee Network Event

12 February 2020

Susan McKenzie | Solicitor

Page 2: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Introduction

Page 3: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Contact

Susan McKenzie

Solicitor

DD: 0151 600 3157

Email: [email protected]

Page 4: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

400+ people

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About Brabners

Page 5: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool
Page 6: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Introduction

Page 7: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Agenda

• What basic documentation should I have in place when I employ staff?

• What are the issues we need to be alive to when engaging volunteers?

• "The contract says they are self-employed, we are safe from Employment Tribunal claims, aren’t we?”

• Sessional workers and zero hours contracts- key issues

• You can sack anybody with less than two years’ service, can’t you?

Page 8: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

What basic documentation should I have in place when I employ staff?

Page 9: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Written statement of particulars of employment –obligations on employers

• Certain minimum information must be given in writing

• Set out in Section 1 Employment Rights Act 1996 (ERA)

• Principal statement

• Supplementary statement

• Readily accessible document referred to in s 1 statement.

Page 10: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

New starter documentation

•Offer letter

•Written contract

•Staff handbook

•Other policies/ agreements

Page 11: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Offer letter

• Not part of contract

• Conditional

• No detail of terms

• Withdrawal of offer

Page 12: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Contract of Employment

• Satisfy s.1 ERA 1996

• Fit contract to requirements of the job

• Refer to Staff Handbook

• Refer to other policies and agreements

Page 13: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Staff Handbook

• Non-contractual / contractual

• Effective management tool

• Provides certainty

• Guidance for employees

• Helps in any Tribunal claim

• Review at least once a year

• Issue to all employees

Page 14: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Next steps Staff Handbook-Bear Traps/ Tips

• Keep up to date

• Interaction with your structure- investigate/ disciplinary hearing/ appeal

• Flexibility- don’t be overly prescriptive

• Employee awareness- e.g. harassment/ social media

Page 15: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Written Statement of Particulars of “Employment”

• Who does it impact?

– not just employees – all workers

– anyone starting work on/ after 6 April 2020 (note, transitional provisions)

• Changes:

– single statement (save for limited information)

– on or before first day of employment

– additional information

– no minimum service required for written particulars

New requirements from 6 April 2020

Page 16: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Written Statement of Particulars of “Employment”

What additional information needs to be included?

• days of the week to be worked;

• any paid leave the worker is entitled to;

• details of any benefits provided by the employer;

• whether hours variable;

• probationary period; and

• any training provided by the employer which the worker is required to complete and any

other required training in respect of which the employer will not bear the cost.

New requirements from 6 April 2020

Page 17: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Written Statement of Particulars of “Employment”

• Complaint to Employment Tribunal by employee (and worker who starts work on / after 6 April 2020):

– failure to provide statement

– inaccurate statement

– incomplete statement

• Remedy:

– Declaration;

– Compensation – only if another successful substantive claim brought.

Consequences of non-compliance

Page 18: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Written Statement of Particulars of “Employment”

• Review current practice for issuing written terms

• Review contractual documentation

• Understand who is an employee or worker

Next steps

Page 19: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

What are the issues we need to be alive to when engaging volunteers?

Page 20: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Volunteers

• Volunteering is a useful tool

• Need to properly define relationship between individual and charity

• Employment status- risk of being an employee or worker

Background

Page 21: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Volunteers

• Consider having a written volunteer agreement

• Don’t make payments that could be viewed as wages

• Volunteers should not receive any benefits in kind

• Differentiate between paid staff and volunteers

Top tips

Page 22: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Volunteers

• Volunteers don’t have employment rights

• However, still treat consistently with respect and fairness

• Deal with complaints formally (separate volunteer specific policy)

• Comply with Data Protection and Health and Safety obligations

Rights/ Obligations

Page 23: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Volunteers

• Potential claims if get it wrong:

– employment rights

– workers rights, Working Time Regulations (WTR) etc.

– National Minimum/ Living Wage

– discrimination claims

Rights/ Obligations

Page 24: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“The contract says they are self-employed, we are safe from Employment Tribunal claims”

Page 25: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“The contract says they are self-employed, we are safe from Employment Tribunal claims”

•Tribunals and HMRC will look past labels and will instead focus on the day to day realities of the relationship

•No single test is conclusive

Page 26: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Three categories

• Employee

• Worker

• Self Employed Contractor

Page 27: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Why is status important?

• Implied obligations between employer and employee

• Some core legal protections only apply to employees

• ACAS Code

• TUPE

• Tax

• Health and Safety

• GDPR

Page 28: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Who is an employee?

• Section 230(1) Employment Rights Act 1996 defines an employee as:

"an individual who has entered into or works under (or, where the employment has ceased, worked under) a contract of employment".

• Section 230(2) Employment Rights Act 1996 defines a contract of employment as:

"a contract of service or apprenticeship, whether express or implied, and (if it is express) whether oral or in writing".

Page 29: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Who is a worker?

Section 230(3) Employment Rights Act 1996 defines a worker as:

“an individual who has entered into or works under (or, where the employment has ceased, worked under)—

(a) a contract of employment, or

(b) any other contract, whether express or implied and (if it is express) whether oral or in writing, whereby the individual undertakes to do or perform personally any work or services for another party to the contract whose status is not by virtue of the contract that of a client or customer of any profession or business undertaking carried on by the individual;

and any reference to a worker’s contract shall be construed accordingly.”

Page 30: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Who is a worker?

• What does this definition mean?

– workers are not entitled to the whole range of employment rights

– they are nevertheless not fully "independent"

– workers enjoy some protection, e.g.

- national minimum/ living wage

- annual leave

- protection from discrimination

Page 31: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Who is a self employed contractor?

• Anyone who is neither an employee, nor a worker, will be self-employed for employment law purposes.

Page 32: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Factors indicating employment status

• Mutual obligations

• Personal service

• Control

• Other activities

• Nature and length of the engagement

• Pay and benefits

• Integration

• Facilities and equipment

• Financial risk

• Taxation

• Description by the parties

Page 33: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Factors indicating self- employed status

• Mutual obligations

• Personal service

• Control

• Other activities

• Nature and length of the engagement

• Pay and benefits

• Integration

• Facilities and equipment

• Financial risk

• Taxation

• Description by the parties

Page 34: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Sessional workers and zero hours contracts- key issues

Page 35: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Sessional workers and zero hours contracts- key issues

• Sessional/ casual/ seasonal work contracts:

– an individual supplies labour/ services to another under an irregular or informal working arrangement

• Zero hours contracts:

– contracts under which an employer offers no guaranteed hours to a worker

– a type of casual worker contract

Definitions?

Page 36: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Sessional workers and zero hours contracts- key issues

• Section 230(3) Employment Rights Act 1996 defines a worker as:

• “an individual who has entered into or works under (or, where the employment has

ceased, worked under)—

(a) a contract of employment, or

(b) any other contract, whether express or implied and (if it is express) whether oral or in

writing, whereby the individual undertakes to do or perform personally any work or

services for another party to the contract whose status is not by virtue of the

contract that of a client or customer of any profession or business

undertaking carried on by the individual;

• and any reference to a worker’s contract shall be construed accordingly.”

Who is a “worker”?

Page 37: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Who is a worker?

• What does this definition mean?

– workers are not entitled to the whole range of employment rights

– they are nevertheless not fully "independent"

– workers enjoy some protection, e.g.

- national minimum/ living wage

- annual leave

- protection from discrimination

Page 38: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Sessional workers and zero hours contracts- key issues

• Even if an individual working under a zero hours or casual/ sessional worker

contract is identified as an independent contractor they will not be a self

employed contractor if they fulfil the worker or employee definition

• Tribunals will look at:

– the definitions of worker and employee

– the contract; and

– the reality of the circumstances

• Employment status can change over time

Who is a “worker”?

Page 39: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Sessional workers and zero hours contracts- key issues

• 48 hour limit working week

• Daily and weekly rest periods

• 5.6 weeks’ annual leave (holiday):

- entitlement

- pay

Working time and holidays

Page 40: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Sessional workers and zero hours contracts- key issues

• If worker is a “Qualifying employee” could be entitled to SSP

• Eligibility for pension depends upon rules of relevant scheme.

• Auto- enrolment- complex eligibility requirements

Sick pay and Pensions

Page 41: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“You can sack anybody with less than two years’ service”

Page 42: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“You can sack anybody with less than two years’ service”

• Easy to get caught out

• A number of dismissal-related claims can be brought without qualifying service:

– some cases of automatically unfair dismissal

– discrimination

Why do employers need to be alive to this?

Page 43: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“You can sack anybody with less than two years’ service”

• Some cases of automatically unfair dismissal, e.g.

– for making a protected disclosure (whistleblowing) *

– for reasons connected with pregnancy, childbirth, maternity, paternity, adoption etc.

– for a health and safety reason *

– for asserting a statutory right

– for taking part in industrial action

* also no cap on compensation

No qualifying period

Page 44: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“You can sack anybody with less than two years’ service”

• Dismissal as a result of one of the 9 protected characteristics

(Equality Act 2010)

• The cost of getting it wrong?

– no cap on compensation

– injury to feelings

– individual liability

Discrimination

Page 45: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

“You can sack anybody with less than two years’ service”

• Management time

• Poor employee relations

• Legal costs

• Awards

• Reputational damage

The cost of getting it wrong

Page 46: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Thank you

Any questions?

Page 47: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Want more?

Employment Law Update – What’s happening in 2020?

• Manchester– 3 March 2020, 08:30 - 10:00

• Liverpool – 5 March 2020, 08:30 - 10:00

• Preston– 11 March 2020, 08:30 - 10:00

Page 48: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Keeping in Touch

• Twitter – follow us @BrabnersEmp

• Our Website Events Page - http://www.brabners.com/events

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• Subscribe to our newsletter -https://www.brabners.com/newsletters-signup

Page 49: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

Contact Us

ManchesterOffice

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T: +44 (0)161 836 8800

PrestonOffice

7-8 Chapel StreetPrestonPR1 8AN

T: +44 (0)1772 823 921

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T: +44 (0)151 600 3000

Page 50: Community and Voluntary Services Cheshire East · Solicitor DD: 0151 600 3157 Email: susan.mckenzie@brabners.com. 400+ people 70+ partners 240+ legal experts 3 UK locations Liverpool

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