communicating between the silos: using alternative methods to meet students’ needs stephanie...
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Communicating Between the Silos: Using Alternative
Methods to Meet Students’ Needs
Stephanie Dumont Golden West CollegeLaura Hope Chaffey College
Golden West College
Ways in which we created barriers between the silos and consequently were not meeting students needs
Math Success Rates
Golden West College
How instruction and student services broke down silos and began bridging the gap to serve students more effectively
• Creation of Student Success Committee
• Math summer bridge
• Math workshop series
• College Success course for lower level Basic Skills students
• College Success/English learning community
Chaffey College Student Success Center
Basic Skills Success Rates
49
51
53
55
57
59
61
63
65
1997-98 1998-99 1999-00
1997-1998 1998-1999 1999-2000
Success Rates 57.2% 56.2% 54.9%
Succ
ess
Rat
es
“Access Doesn’t Mean Success”
98% of students assessed are underprepared in either math, reading, or writing
71% are deficient in all 3 categories 31% are first generation college students 21% have been out of school 5 or more years Over 80% declare transfer as their goal
Success Center Philosophy
Academic support should mimic the classroom
Academic support shouldn’t be stigmatized All learning is developmental The classroom instructor is an integral
partner to effective academic support
Chaffey College’s 8 Success CentersChaffey College’s 8 Success Centers
Rancho Cucamonga Campus:Writing CenterMath CenterLanguage Success CenterMultidisciplinary/Reading Success CenterChino Campus:Reading/Writing CenterChino Multidisciplinary Success Center Chino Institute for Women:CIW Success CenterFontana Campus:Fontana Multidisciplinary Success Center
The Success Center Population
Students in the following disciplines are required to participate in Center activities:
English, reading, modern languages, some math classes, some ESL classes, some guidance classes (60%)
All other students may use any service in the Centers on a voluntary basis (30%)
50% access at least one Center every term
35% access two or more every term
Success Center Curriculum
Directed Learning Activity
Study Group
Workshop
Tutoring
Lab Resources
Directed Learning Activities
Directed Learning Activity: Directed Learning Activities are instructor-initiated projects, assignments, or activities that students complete and review in the Success Center. All directed learning activities have instructional design and curricular connectedness to particular courses. Directed Learning Activities may be used to meet supplemental learning requirements.
Study Groups
Study Group: Study groups are focused learning sessions led by a Success Center facilitator that address the needs of a small group. Classroom instructors work through the Success Center Instructional Specialists to develop specified curriculum that is delivered by apprentice tutors. Study groups have a strong instructional design component that is tied to the classroom instruction. Study groups may be used to meet supplemental learning requirements.
Workshops
Workshop/Seminar: Workshops are pre-arranged or scheduled “mini courses” taught by certificated instructors and focus on one skill or subject area that directly enhances and supports classroom instruction. Workshops may be used to meet supplemental learning requirements.
Percent Gain in Success Rate for those who Accessed the Success Center by Academic Year
17%
8%
10%
9%
13%
0%2%4%6%8%
10%12%14%16%18%20%
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
Success Rates in “Basic Skills” CoursesPre- and Post-Transformation
49
51
53
55
57
59
61
63
65
1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07
Succ
ess
Rat
es
Percent of Transfer Students Who Completed at Least One Pre-Collegiate Skill Level Course
0
5
10
15
20
25
1998-99 1999-00 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08
1998-1999
1999-2000
2000-2001
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
Transfer Rate 6.4% 10.0% 11.3% 12.6% 14.0% 15.2% 17.8% 20.7% 22.6% 23.4%
Perc
ent o
f T
rans
fer
Stud
ents
Annual Number of Student Contacts at Success Centers (Contacts of 15 min. or more)
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
200,000
2000-01 2001-02 2002-03 2003-04 2004-05 2005-06
Annual Number of Student Contacts at the Success Centers (15+ minutes only)
2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006
Number of Contacts 73,685 147,774 177,024 164,037 182,075 186,072
Num
ber
of C
onta
cts
Impact of DLA on Writing Success
71
.78
92
.07
39
.19
71
.17
0
10
20
30
40
50
60
70
80
90
100
DLA Did not access
Success Retention
Impact of Workshops on Language Success
84
.60
96
.72
39
.19
71
.17
0
10
20
30
40
50
60
70
80
90
100
Workshop Did not access
Success Retention
Honoring the Promise
“I love the Success Center and feel without it I would have been totally lost.”
_____________________________________________
68% of Chaffey Honors students started in a basic skills course
95% of students surveyed agree or strongly agree that a connection exists between Success Center and classroom activities
46% access the Success Centers each term
41% of students accessed a Success Center at least twice a week
35% of the students who used a Success Center accessed two or more Success Centers