common issues qa teams often find
TRANSCRIPT
QA Team
Common QA issues
Part 1App UI / UX Handling
Let’s take these as examples...
● Make a table reservation
● Create an account for social chatting
● Create an account for art sharing
What we need to consider..
1. Does the email need to be verified?
2. Do we need to restrict users behaviours to make the app consistency?
From OUR point of view :
1. The purpose of email2. The email content3. The design layout of email
● How to handle long text fields?
When users sign up / edit profile...
● What actions does they take when they want to quit app?
Show “...”
Expand the text field
text is cut
When users want to get up-to-date list from apps...
Different ways to refresh a list / a table..
● Manually (Pull down / click on a button)
● Automatically (Update instantly / through some time)
Whether user should be able to scroll a list infinitely..
● Show a limit number of items ● Page by page
How should we handle no internet connection issue?● An accurate
messages should be given to notify users
● Display a cached view of last seen data
● Display a no network blank screen
● Operate normally and sync afterward
Part 2App Common issues
Sign up / Login / Profile...
When user re-login after logging out, previous login name should be auto-filled in at the input text field
Uses information should be stored on it
User input should not be saved and displayed in this case
User Input
Issue description Expected results
User input is saved even "Cancel" button is clicked
User input should not be saved if "Cancel" button is clicked
Edited information cannot be saved even users click "Saved" button
Edited information should be saved
Custom and native back buttons should perform same actions
Both custom and native back buttons should go back to previous page
Visual Display
Issue description Expected results
Option field not showing previous selection
Native picker should keep user's previous selection
Not showing correct type of keyboard (e.g. phone no., numbers)
Show the keyboard that matches the input type
Keyboard of previous page staying in screen
Hide keyboard on submission
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