Combs Ford Surgery

Patient Information Screen

August 2014

Welcome to the Surgery!

Please support your local surgery

The Partners would like to encourage all patients to back the

“Your GP Cares” campaign and the

“Put Patients First” campaign

Details are displayed in the waiting room and a petition and example letters for your MP are available from reception.

Please sign up now…….

BMA Campaign -Your GP Cares

The British Medical Association is calling for long-term, sustainable investment in general practice now to:

• Attract, retain and expand the number of GPs• Expand the number of practice staff• Improve premises GP services are provided from

• www.bma.org.uk/yourgpcares

RCGP – Put Patients First, Back General Practice

Please also support The Royal College of General Practitioners campaign to fight the funding crisis in your local surgery – less money means a cut in services for patients.

Please sign the petition now or go online www.rcgp.org.uk/campaign-home or write to

you MP – sample letters available from reception.

Physiotherapy – self referral

• Patients are able to refer themselves for physiotherapy advice either online or by phone

• Initially advice and exercises

• Onward referral if necessary

• No need to see your GP!

• Pick up a card from reception

Physiotherapy

“Refer yourself to Physiotherapy”Via www.ahpsuffolk.co.uk

Or telephone01473 770066

This service is run by Allied Health Professionals under contract with the NHS

Saturday Morning Clinics

From September there will be a nurse or HCA led clinic as well as a GP clinic each Saturday. All appointments must be booked in advance.

We regret that “walk in” patients are not able to be seen during these surgery

times. Thank you.

Saturday morning clinics

The following nurse led clinics will be available on some Saturdays –

Asthma checksHypertension checksCOPD checksDiabetic checksTravel clinicBP checksPlease ask at Reception to make an appointment

Tuesday 7am clinic

From September we will no longer be running the early Tuesday morning GP clinic or the early Blood clinic from 7-8am

However we will be offering extended hours on a Saturday morning instead.

Blood tests will only be available in core hours. We apologise for any inconvenience caused by this change in service.

School Summer Holidays –Minor Injuries - Monday to Friday

Don’t forget - The nurses are available to assess and treat minor injuries when appropriate

– Cuts– Grazes– Lacerations– Minor eye infections– Foreign bodies and scratches– Infected wounds– Minor scalds and burns– Sprains and strains

Heat Health Watch

• Those who are elderly and or with heart, respiratory and serious health problems are more at risk in the heat

• Babies and young children are also especially at risk

• Symptoms to look out for include feeling faint and dizzy, short of breath, vomiting or increasing confusion

Heat wave….

• Listen to the weather forecast and plan your day to stay out of the heat

• Avoid going out between 11am - 3pm• Stay in the shade• Wear a hat and loose fitting clothes• Take plenty of water with you

Keep an eye on elderly neighbours

Top tips for keeping cool• Keep windows closed when the room is cooler

than it is outside• Open windows at night when the temperature has

dropped• Have plenty of cold drinks, avoid excess alcohol,

caffeine and hot drinks• Eat light meals with a high proportion of vegetables• Have cool showers or baths, put a loose cotton

damp cloth or scarf on the back of the neck, spray • or splash your face with cold water

frequently

Dr Adam Wankowski

Dr Wankowski will be retiring from the practice after 25 years on the 29th of August.

Dr Wankowski’s patients will be receiving letters during August with the name of their new GP.

Unfortunately, at present, it is not possible to transfer patients to another Partner because of existing workloads.

GP Team

On Dr Wankowski’s retirement the Practice GP Team will be as follows;-

Dr Jackie MuirDr Tim WatsonDr Jyoti RavikumarDr Alison JonesAnd supported by Rachel Clarke, Clinical Nurse Practitioner

Nursing Team

Michelle Jeffreys, Minor Illness Clinic

Rebecca Wilding, Practice Nurse Prescriber

Ellie Wallis, Practice Nurse

Janet Nunn, Practice Nurse

Bev Mayhew and Janet Howard, Health Care Assistants

Consent

• Informed implied or expressed consent will be obtained before any procedure or examination is carried out.

• An explanation will be given to the patient sufficient to understand the procedure.

• Should the procedure carry a risk that the patient is likely to consider as being substantial, expressed consent (written or verbal) will be obtained. Copies of the consent policy are available on request.

Zero Tolerance

The Practice operates a zero tolerance policy

• we will not hesitate to remove patients from  our list who:

• are violent or abusive to any Practice member. • use or condone threatening or violent behaviour. • cause damage/steal from the Practice's

premises/staff/patients. • obtain drugs and/or medical services

fraudulently. We ask you to treat your GPs and their staff

courteously at all times.

Outside normal working hours

Evenings and weekends

For urgent advice and treatment

Call the usual surgery number and

you will be given the number to use –

111

Contact Us We welcome constructive

feedback!Combs Ford Surgery

Combs LaneSTOWMARKET

IP14 2SYTel – 01449 678333 (not to be used for prescription

orders)Please note that calls are recorded for quality and training purposes.

www.combsfordsurgery.org.uk