college petitions process better serving students through innovation and technology

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College Petitions Process Better serving students through innovation and technology

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College Petitions Process Better serving students through innovation and technology. The Petitions Process. The ability to petition, for a record adjustment, has always been a mechanism available to students College Petitions Committee meets weekly - PowerPoint PPT Presentation

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College Petitions Process

Better serving students through innovation and technology

The Petitions Process

The ability to petition, for a record adjustment, has always been a mechanism available to students

College Petitions Committee meets weekly

Basis: Extraordinary unforeseen circumstances beyond a student’s control, or college error

Requirements: Formal submission of all relevant documentation for review by committee

Petitions Committee Members from the following areas :

• Disabilities Resource Center• Health Sciences Advising• Counseling Center• Faculty • Academic Advising• Academic Foundations (College Prep Advising)• Student Services Coordinator (Academic Center)• Financial Aid• Office of Finance

Back In the Day…

“It’s raining paper…”

Paper, paper and more paper…

Did I Mention Paper?

Average petitions per week: 35-40 Average paper usage: 2-3 reams per week

Other Challenges • 2 - 2.5 Hour committee meetings

• Delivery of bulky petition packets on day of meeting

• Limited committee member review time

Document Imaging 2005

• Scanners, software and licenses distributed campus-wide

• Back scanning of student records

• On time scanning and access to current student records

We Have the Technology….

• Paper costs reduced, staff efficiency increased

• Petitions are scanned upon submission• Agenda for each meeting transmitted

by email one week prior to each meeting

• Committee members have seven days to prepare

• Meetings run 45 minutes to one hour per week

Bumps in the Road…

• Committee reluctant to go paperless• Keeping the process FERPA-

compliant• Meeting requires use of a “smart”

meeting room• “…it’s not broke, so why fix it”

The Domino Effect

Revisions inspired us to review all aspects of the process• One-year statute of limitations

• Updated forms• Updated appeals process

• Petition results via notifications (Student Portal)• Results released same day• Page limit on submissions

Contact Information

Office of the RegistrarJulia Jucker

Petitions Specialist 3000 NW 83rd StreetBldg. R, Rm-112Gainesville, Florida 32606(352) 395-5445 Office(352) 395-4129 [email protected]