collaborative revolutions final

8/3/2019 Collaborative Revolutions Final

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Collaborative Technology used in Infosys

Presented By:GAURAV MANI DIWAKAR


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Introduction to InfosysInfosys Technologies Ltd. was started

in 1981.

Today, it is a global leader in the "nextgeneration" of IT and consulting.

Infosys defines, designs and deliverstechnology-enabled business solutions

that help Global companies win in a FlatWorld.

Infosys serves the client globally and isone of the pioneers in strategic offshore

outsourcing of software services


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In 1987 Infosys got its first foreign client.

In 1993, Infosys became a public limitedcompany and received ISO 9001/TickITcertification.

In 1999, Infosys crossed $100 Million andwas listed on NASDAQ.

In 2006, Infosys completed 25 years of itsexistence and its revenues crossed $ 2

billion.

Today Infosys has more than 50,000employees and has presence in more than 20

countries across the world. Its corporateheadquartersis in Bangalore.

Milestones


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Collaborative Tools used in Infosys:

1. Intranet Sparsh2. SAP R33.Share Point

4. IBM Lotus

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Infosys Intranet SPARSH

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Main Features:1. Sparsh supports over 69K employees across 18 countries it operates in2. It has today become the primary channel for news and official

information3. It has opened up avenues for networking for Infosys employees

4. It allow every single member of Infosys to be connected at all the time5. It serves as an internal social network6. Members can exchange idea by Email, Bulletin board.7. New avenues for publishing and networking

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Employee Resource Planning(ERP) SAP-R3

It is an enterprise-wide information system designed to coordinate allthe resources, information, and activities needed to complete businessprocesses such as order fulfilment or billing.

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ERP- Benefits

Eliminates the duplication, discontinuity and redundancy in data

Increases the return on investment made on IT implementations Delivers quality information designed for the Enterprise as a whole Faster and cheaper Delivers quality information to produce a quality enterprise Satisfying Partners/Customers

Reducing required manpower

E R P


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Financial accounting (FI)

Controlling (CO) Asset management (AM)

Materials management (MM)

Sales and Distribution (SD)

Production Planning (PP)

Quality management (QM)

Plant maintenance (PM) & Customer Service (CS)

Project system (PS) Human resources (HR)

Workflow (WF)

SAP R/3 Application Modules


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CRM Holistic view


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Share Point Server

Central location for employee to store and share project relatedinformation.

Browser-based collaboration and document management platform fromMicrosoft

Helps better collaboration Easier for people to work together People can setup websites to share information with others, manage

documents from start to finish and publish reports to help everyonemake better decisions.

Set up a centralized, password protected space for document sharing.Documents can be stored, downloaded and edited, then uploaded for continued sharing.

Improve an organisation's effectiveness by streamlining themanagement of access to data.

Can be configured to run Intranet, Extranet and Internet sites.


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Sharepoint capabilities

1. Sitessharing documentsmanage projectspublish information to customers2. Insightsaccess to information in databases

make good decisions3. Communitiesa single platformshare ideas and work together 4. Content

makes content management easy5. Searchcuts through the clutter


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Duet Enterprise

Infosys provides consulting, development, engineering, IT services, andoutsourcing from more than 75 locations

Infosys needed to ensure adoption of its SAP Customer RelationshipManagement (CRM) software to enhance sales force efficiency andsharpen business insights

Also Share Point provided a Central location for employee to store andshare project related information thus improving the effectiveness.


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Deployed a framework to unify collaboration, productivity, and businessdata.

Duet Enterprise for Microsoft SharePoint and SAP Applications

Improved productivity and decision making

Duet Enterprise offered the right set of capabilities to extract data fromSAP and enable users to work with it in SharePoint

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Lotus notes and sametime

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Quick scan of the mails in horizontal and vertical panes

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It enables groups of people to collaborate, even when they aregeographically dispersed or are disconnected from the corporatenetwork.

A more complete definition is computer-based systems that supportgroups of people engaged in a common task or goal and which providean interface to a shared environment.


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Lotus Sametime

Lotus Sametime is a clientserver application that provides real-time,unified communications and collaboration for enterprises.

It is a clientserver application that includes the Lotus SametimeConnect client for end-users and the Lotus Sametime server for controland administration.


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Lotus Sametime Standard provides additional functionality toLotus Sametime Entry, including:

rich presence including location awarenessrich-media chat, including point-to-point Voice-over-IP (VoIP) and video chat,timestamps, emoticons, and chat historiesgroup and multi-way chatweb conferencingcontact business cards

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Lotus Sametime Advanced provides additional real-time communitycollaboration and social networking functionality to Lotus Sametime Standard,including:persistent chat roomsinstant screen sharinggeographic location services


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Master find


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Interpreter


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Multiple chat invitation:

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iTransform

Delivers an end-to-end offering for managing thetransitions to the 5010 version of the HIPAA standard

transactions and ICD-10 coding systems. Process

High-level assessment Code assessment Remediation strategy Process and code remediation Implementation


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mConnect

It enables a large enterprises intranet application to global users thatrequires real-time access to information in a convenient manner.

Features Can view access information of customers and view details Secure Additional Value

Benefits More informed decisions and improve d productivity for the highly

mobile and geographically dispersed workforce.


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iEngage

iEngage is digital Consumer Platform that helps engage with consumer across the marketing-sales-service lifecycle.

Delivered in enterprise SaaS Model. Organisations that are in early stages of social media adoption can

experience the full capability of Infosys iEngage in a cloud setup for 90days.

Talent Edge A comprehensive talent management platform that deepens employeeengagement. It addresses entire HR lifecycle, helping companies streamline their HRprocesses and reduce operational costs. It allows employees to access HR functionalities "on-the-go" through

mobile and smart devices thereby enabling an always-connected workforce.


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UNIFIED COMMUNICATIONS


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INFOSYS UC OFFERINGS


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INFOSYS UC OFFERINGS

Infosys Unified Communications and Collaboration (UC) enablesseamless communication between employees, customers andsuppliers. Their solution combines presence and availability with email,voice, chat, video, web ,instant messaging and streamlines businessprocesses.


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UC helps companies address challenges

Providing an enhanced customer experience by leveraging existing technologies Making instant contact with key personnel, avoiding phone tags and real-time

decision making and intervention Enabling collaboration within a global workforce

Ensuring tracking of key personnel Converging disparate modes of communication Reducing delays due to human intervention Greening of business processes Transforming business processes to improve efficiency


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Benefits: Real-time Immersive Audio/Visual Communication - IP Phones, PDAs,

Desktops and Tele presence. Concept of Presence - Reach out to the right person at the right time

over the right device with the right information. Rich Collaboration - Audio/Video/Web conferencing Integrated Synchronous and Asynchronous Communication

Capabilities on a unified platform - Instant Messaging, Unified

Messaging, traditional voice capabilities, etc.


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Impact of Collaborative Technology

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Collaborative technology is the heart of every business. Theimpact is visible through reduced cost, improvement in ideas andimproved company performance in general.Infosys has seen an improvement in the following area using

Collaborative technologies.1.Customer satisfaction2.Productivity3.Service quality4.Product development5.R&D6.Cohesive workforce


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Conclusion

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A formal approach to leverage technology and to enablecollaboration has become an imperative in the globalized economy.This approach must be driven with people centric view to ensurethat it simplifies their daily life and adds a collaborative flavour to

their way of working rather than change their work styledramatically.


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Any Questions..

????


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Thank You!