coke market plan
TRANSCRIPT
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MARKETING PLAN
FOR JOY LEMON
20-Aug-11
Course : PRINCIPLES OF MARKETING (MKT202) Section : 13
Prepared For:
Shahedur Rahman
Prepared By:
Jf
Dljkh Dkhdkh Dkdkd llfjfjrr
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LETTER OF TRANSMITTAL
10th July, 2011
Shahedur Rahman
Lecturer
NSU Business School
North South University
Subject: Submission of the Term Paper on Market Plan of JOY(soft drink).
Dear Sir,
We were assigned the term paper to do an analysis on the market plan of
JOY(soft drink).Vividly enough, our term paper comprises to analyze how the
marketing activities and marketing plan are taken into account of JOY . We
hope our contribution will be best evaluated on your sharp scale of acceptance
& analytical remarks.
Consequently, we are transmitting our term paper to your very concern.Hopefully, you will discover our term paper informative approach as a hallmark
of teamwork. Rather, in case of any further clarification or elaboration as to
our term paper, we would welcome the opportunity to consult with you to
explore how our findings could best meet your needs.
Thanking You.
With best regards,
ID: ID:
ID: ID:
ID:
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ACKNOWLEDGEMENT
We all the members of the group solemnly are thanking the Creator who has
helped us to do the work efficiently and effectively.
We would like to thank our parents because their inspirations have enabled us
to complete this piece of work. Furthermore, we want to thank our teacher,
assistant professor of NSU Business School of NSU University to assign as well
as to guide us in this term paper in the first instance. Last but not the least wewould like to thank to all our group members for giving effort in this term
paper and acting as a team during the work.
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CONTENT
Introduction
Objectives
Executive Summery
Current Market Situation
4.1 Competitor Analysis
4.2 Competitive Advantage
Market DescriptionTarget Market Analysis
6.1 Market Segmentation & Target market Statement
6.2 Logics For Targeted Segments
Marketing Mix (Analysing 4p)
7.1 Product
7.1.1 Value Proposition
7.1.2 Unique Value Proposition
7.1.3 Product Strategy7.2 Price
7.3 Place
7.3.1 Distribution Strategy
7.3.2 Partner Relationship Management
7.4 Promotion
Action Programs
Cost Budget
9.1 Promotional cost9.2 Break Even Analysis
Conclusion
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INTRODUCTION
Company History
The proposal of launching anew soft drink(JOY),in Bangladesh, was decided
mutually by the six partners-
.Looking at the growing demand for soft drinks , though the market for soft
drinks is competitive in the Bangladesh, the partners decided to launch its
product (JOY) in mainly Dhaka. As our soft drinks business of JOY is in the
beginning stage, which is about to start so it does not have a company profile.
Fund Requirements
Initially, JOYwill need . On average,the total investment will lead
to 5crore, all of which will be provided by the six partners in form of a bank
loan Bank loan will be taken as it requires huge amont of funds to start the
soft drink business.
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COMPANY OVERVIEW
Goal of (JOY)soft drink:
Our major goal is to expand the business within 3 years after its establishment
by attracting more customers. To attract more customers and also to attain
customers satisfaction we will emphasis on several factors such as quality
product , no preservatives added,etc
Keys to Success
The keys to success in our business are:
Location:
Environment:
Convenience:.
Objectives of JOY soft drink
Operational Objectives:
To provide better quality product to our consumers up to their complete
satisfaction.
To satisfy customers with JOY soft drink which gives them refreshment.
Marketing Objectives:
Create strong customer awareness for JOY through 4Ps.
Grab a competitive market share with in a period of time (six months) of
the target market segments.
Create a demand among distributors, retailers and business customers
through more benefits than competitors provide can be edited if our faculty
suggest.
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EXECUTIVE SUMMARY
More than a billion times every day, thirsty people around the world reach for
beverages for refreshment. All around the world, drinking beverage is like an
entertainment for people. Soft drinks are considered as consumer products. All
round the world we can see a different marketing phase used by the beverage
producing companies but in Bangladesh it is a little different. The soft drink
industry in Bangladesh is becoming very competitive due to the changes in
tastes and preferences of the consumers. However, by conducting market
surveys and interviewing customers, we have found out that the consumersare still in search for innovated drinks with additional features. There are quite
a few companies who are competing against each other to grab a greater
market share. The six top brands in the market of soft drink are Coca cola, 7UP,
Pepsi, Mojo, RC Lemon and Clemon. Coca Cola is charging more for their better
quality. They are trying to convince their customer by that they are charging
more for their better quality than the competitors are serving. Pepsi and 7UP is
trying different approach to get the customer satisfaction. They are charging
the same as Coca Cola for their products. Mojo is charging a bit low and trying
to convince the customer by saying that we are charging low and you will be
easily able to buy it. RC Lemon and Clemon target market is totally different as
they are producing caffeine free soft drink which charges the highest in the
market.
Customers of the soft drink are happy with the current products but still theyare seeking
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COMPETITORS ANALYSIS
If we take a look at the Bangladesh soft drink industry, we can notice that at
present, there are more than 19 soft drink manufacturers operating in
Bangladesh. But the competitors we consider threat to Joy are:
Transcom Beverage Ltd.
Abdul Monem Limited
Partex Beverage Ltd
Akij Food and Beverages.
Transcom Beverages Limited:
Transcom Beverage Ltd (TBL) is the exclusive PepsiCo Franchisee for
Bangladesh. TBL owns and operates modern plants in Dhaka and Chittagong
for bottling the renowned soft drink brands such as, Pepsi, 7UP, Mirinda, Slice,Mountain Dew, Pepsi Diet and 7UP Light. The company is emerging with the
motto to deliver sustained growth in Bangladesh and move towards dominant
Beverage Company, delighting & nourishing every Bangladeshi, by best
meeting their everyday beverages needs & stakeholders by delivering
performance with purpose, through talented people.
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Abdul Monem Limited:
Akij Foods and Beverages:
Akij Food & Beverage Limited (a unit of Akij Group) one of the largest food
and beverage company in Bangladesh manufacturing quality product for
domestic and international market..With a mammoth investment, it uses the
world class KRONES (Germany), TETRAPACK (Sweden) & SIPA (Italy) Machines
to manufacture their products.
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CORE PRODUCT, ORIGIN AND MANUFACTURER IN BANGLADESH
Soft Drink Core Product Country of Origin Manufacturer in Bangladesh
Coca Cola Cola U.S.A Abdul Monem Ltd
7UP Lemon and Lime U.S.A Transcom Beverage
Pepsi Cola U.S.A Transcom Beverage
Clemon Clear Lemon Bangladesh Akij Food and Beverages
RC Lemon Cloudy Lemon U.S.A Partex Beverage limited
Mojo Cola Bangladesh Akij Food and Beverages
COMPETITORS PRODUCT FEATURES
Soft Drink: Product Features
Coca Cola: Cola which uses Caffeine (2.9 mg per 100 ml) and Natural
flavorings.
7UP :Caffeine free lime and lemon flavored Carbonated Beverage
Pepsi: Cola which uses Caffeine, high fructose corn syrup and Natural flavorings
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Clemon: Lemon Flavored Carbonated Beverage
RC Lemon: A tasty cloudy lemon soft drink
Mojo: A local cheap brand offers cola with attractive package
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Market Segmentation
We will segment our market into four categories. Such as:
Demographic Segmentation
Psychographic Segmentation
Behavioral Segmentation
Geographical Segmentation
We will divide these segmentations into different subgroups. These are given
below:
Demographic Segmentation:Age 14-39 years
Gender Both Male and Female
Occupation Professionals, students, executive level officers.
Family life cycle Young, Married, Married with children, Unmarried
couples
Income Seekers, Strivers (not applicable for students)
Psychographic Segmentation:Social Class Upper Lowers, Middle Class, Upper Middles, Lower
Uppers.
Behavioral Segmentation:Occasions Regular Occasion
Usage rate Light users,
Loyalty Status None
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Geographical Segmentation
World region Bangladesh
Country region Dhaka
City Urban areas
Reasons for Choosing These Segmentations:
Competitors target market and customer demand is the first
reason to select the market. Target market includes business executives which
is ignored by the promotional strategies of the competitors. But it is a huge
market for soft drink in Bangladesh.
Vast population of Dhaka City as well as competitive pricing of JOY is
also one of the most important logic behind setting the target market.
The third logic behind the target market is the location. The
industry of JOY lemon will be situated at Gazipur Industrial Area which is very
close to the target market . So, it will reduce the distribution cost.
Target Market Statement
As a new product JOY will be distributed among the young generation
and business executives of Dhaka city.
Analysing 4P
Product
Manufacturing
JOY will be produced in the factory of Aggressive Marketers which is
situated Gazipur Industrial Area. This area is close to target market location.
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Manufacturing procedure will be fully automatic. Here are the steps of
manufacturing.
Clarifying the water
The traditional process of a series of coagulation, filtration, and
chlorination
Filtering, sterilizing, and DE chlorinating the water
Mixing The Ingredients
The dissolved sugar and flavor concentrates will be pumped into the
dosing station in a predetermined sequence according to compatibility.
The water and syrup are carefully combined by sophisticated machines
Carbonating the beverage
Carbonation will be added to the finished product.
Packaging
The beautiful and colourful packaging of JOY attracts the customer. It will
consist of yellow, green, black ,white ,ash and so on. JOY is a lemon flavoured
soft drink. So, green and yellow will be mostly used. It will also include two
model of the product who will represent young generation and executives
(Target Customer). The size of bottle (specially the 350 ml) and can is handy
which the customers like most. The packaging also includes the ingredients of
JOY. The word JOY has been written in both English and Arabic. It will also
contain the sign of Halal, Hygienic, Organization and mandatory health
certificates.
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Value Proposition
Carbonated Soft Drink.
Clear lemon flavour
Good Tasted
Remove tiredness & help to be fresh
Ingredients
The ingredients that are used to make the JOY are-
1. Refined Sugar,
2. Carbon Dioxide,
3. Natural Lemon Flavor,
4. Acidulate,
5. Caffeine etc.
Nutrition
Nutrition facts per 100 ml are-
Energy = 46 k cl.
Fat = 0.00 gm
Protein = 0.00 gm
Carbohydrate = 10.5 gm
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Product Level:
There are five type of product level which a marketer need to
concentrate on for the success of product
o Core Benefit: The basic buying reason of that product by customer. The
core benefit for JOY is to quench their thirst.
o Basic Product: Basic product is the vital features of that product. Basic
product for JOY is carbonated water with some added flavours.
o Expected Product: Expected product for JOY is a soft drink which gives
more energy and taste to consumer.
o Augmented Product: It is the extra features provided by company to
their customer. It is giving more energy and taste to their customer by
providing them more caffeine in their offering.
o Potential Product: It is the all possible changes and transformation that a
product can undergo in future. Because it is targeting youth it can modified its
regular bottle shape into some different and innovative way so youth can
attract. It can launch a new designed art form bottle.
Unique Value Proposition
Lemon flavoured Carbonated Soft Drink.
Strictly maintained products high quality.
Different size. 275ml can; 550ml , 1250ml pet bottle.
More energy .
Different taste.
No chemical preservative.
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PRICING STRATEGY
Despite being a new entrant in the industry, we plan not to compromise on our
price level. We maintained top quality while producing Joy. While setting our
pricing strategy we have kept three things in mind:
Consumer Demand
The Product Life Cycle
Potential Substitutes
Customer Demand
In case of soft drinks, customers are driven by taste and health consciousness
and income is also a very important factor here. The higher the price we set,
the higher is the perceived value and the customers are willing to pay the
premium price if the product delights them after consuming it.
The Product Life Cycle
As the product is new and the market is very much saturated the product must
be top class and of higher price. This would help to quickly cover up the
development costs. And as said earlier, higher price will also give a certain
prestige to the product. This would help to capture the market easily for Joy.
Potential Substitutes:
The current giant competitors such as Coca Cola, 7UP and Pepsi are currently
attracted to higher profit margins. We also need to keep their price and quality
in mind before we set our price. Will our soft drink be of good taste than of
7UP? Its not just easy to set a high price to have a higher perceived value and
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come into quicker break even, but its also about the brand awareness of the
competitors.
So we have decided that we are going to follow our competitors pricing and
add a little further with expanding the quantity of our drinks. We will follow
uniform delivered pricing. We will price same for the every part of the Dhaka
city without going for price discrimination. The proposed prices of different
size of Joy are:
Package Price
275 ml. (Joy can) 30 tk.
550 ml. (Joy Mini) 30 tk.
1250 ml. (Joy Family) 60 tk.
There are two pricing strategies for new product. The first one is Price
Skimming and the second one is market penetration. We can describe our
pricing strategy as a Competitive Pricing Strategy which is a combination of
price skimming and penetration. Let us explain the logics. We will ask the
questions and answer them to support the strategy. At first we justify Price
Skimming Strategy.
Is it a new invention?
Answer : No
Do the Product quality and image support the price?
Answer: Yes
Do the buyers want the product at the price?
Answer: Yes (current Market Situation)
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Do the costs of producing the product in small volume cancel the
advantage of higher prices?
Answer: Yes (Because the land cost is very high)
Can the competitors enter the market easily?
Answer: Yes.
So, Price skimming will not be a good strategy for JOY.
Now we will judge the penetration pricing with related question and
answer.
Is it a price sensitive market?
Answer: No.
Is there any inverse relationship of production and distribution cost to
sales growth?
Answer: Yes.
Will the low prices keep competition out of the market?
Answer: No
So, Market penetration will not be a good strategy also.
This is why we have chosen a competitive pricing strategy.
Place
Channel: Manufacturer Retailer Customer
Coverage: Around 10% of Dhaka city.
Location: Metros and urban areas
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Inventory: Currently no specific amount of inventory is maintained for backup.
Transport: Products will be distributed through rented transportation system.
Six pick up vans will work everyday to send those product to retailers.
Distribution Strategy
After company manufacture the product, it has to decide that from
how many and which type of channels through product will reach to customer.
JOY will be available through regular distribution because it will be
available at targeted area. We will implement this regular distribution to
supply saturation exposure of the market by using all accessible channels.
Thats why JOY will be available in selected parts of urban area at all the
miniature and large retails stores, supermarkets, departmental stores and
restaurants.
There can be zero to 1 levels of intermediaries implicated in the intact
supply chain before product reaches to the end consumer. This is because
initial target market is small and UP dont actually have an extensive network
of sales agents, brokers and additional force which is very important and is
perfect for make product approachable to the markets. This work will be done
by retailers. 5% margin will be reserved for these mediators . JOY will transport
its products from industry which is situated at Gazipur by own transportation
system and sell it to the retailers on a regular basis. Because beverage industry
is highly unstable and vibrant so products should be available in market at allthe time. The supply of product primarily depends upon the quantity required
by retailers ,so it can be supplied on after some intervals.
JOY will also launch a bundled service with Fakhruddin Biriani, Labamba
Kabab. They are locally popular restaurants where JOY will be available with
offered foods at a special price. It is a zero level channel system.
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Promotion
Advertising
Advertising is any paid form of non-personal presentation and promotion of
ideas, goods, or services by an identified sponsor .We will use Informative
advertising which will introduce our product to target audience. One of our
objectives will be effective use of the promotion budget.
JOY has been targeted for the young generation and office executives and
designed for fun loving young adults.
Media
Broad cast
Very small TV ads and aggressive advertisement program will be launched
through FM Radios. Because now a days both students and business executives
are being busy day by day. FM radio is becoming one of the best media to
communicate with young generation and business executives.
Print
Advertisement will be published in the Popular national dailies on the holy
days.
Internet
Advertisement through Ecommerce, news and social network websites can be
an effective media for communication.
Outdoor
Billboards
A lot of legal billboards will be put up. However, with the billboards, we will
come up with our belief and values and people will be aware of it.
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Sales promotion
Sales promotion is the short-term incentives to encourage the purchase or
sale of a product or service.
Discounts
December and January are the major part of winter. Usually customer
demand decreases in that time. To increase sales and grab a bigger market
share will launch a discount program for schools, college, universities and for
profit/nonprofit organization who are willing to go for a picnic or study tour.
JOY Card
In the Summer sales of soft drinks goes high and a very competitive
environment is observed in the market. Next summer we are going to start a
promotion program which will be named JOY Card: A Mirror Reflection of
Cash Under this promotion we will provide joy card with each of our product.
Customers will be given a lot of option they can purchase with different
number of joy card. Here are the offers:
10 Joy Card (Can) Submission : Customer will get a free Joy Can
10 Joy Card (Mini) Submission : Customer will get a free Joy Mini
10 Joy Card (Family) Submission : Customer will get a free Joy Family
20 Joy Card (Can) Submission : Customer will get a free Exclusive Joy Mug
20 Joy Card (Mini) Submission : Customer will get a free Joy Mug
20 Joy Card (Family) Submission : Customer will get a free Joy Jug
50 Joy Card (Can) Submission : Customer will get a free Joy Exclusive ring
50 Joy Card (Mini) Submission : Customer will get a free Joy T-shirt & cap
50 Joy Card (Family) Submission : Customer will get a free Exclusive Glass Set
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100 Joy Card (Can) Submission : Customer will get a free Joy Exclusive Ticket
for T20 world cup
100 Joy Card (Mini) Submission : Customer will get a free Joy Ticket for T20world cup
100 Joy Card (Family) Submission : Customer will get a free two Joy Ticket for
T20 world cup & A
Loyal Customer Joy Card which will provide him 7% discount on joy product
for 1 year.
Direct Marketing
Taking appointment our marketing executives will directly contact with the
executives, principals of
well known schools and college and other different educational and business
organization with our
sales promotion.
We will also distribute the leaflets among the students and people who read
newspaper. It will
contain the features and sales promotion as well as the prices of the products.
All the leaflets will
contain the value proposition statement: Just Own Yourself