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Page 1: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

Cohort Default Rates

Page 2: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!2

Challenging the Draft Rates

Julia Alexander Compliance & Training Officer Nelnet Guarantor Solutions

Page 3: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!3

Agenda

• Cohort Default Rate (CDR) overview • Challenging draft CDR rates

– Incorrect data challenge (IDC) • Why? • When? • What? • How?

• Resources

Page 4: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services

Cohort Default Rate Overview

Page 5: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!5

What is a Cohort Default Rate (CDR)?

• A CDR is a headcount of borrowers who enter repayment during a federal fiscal year (FFY) compared to the number in that group that default by the end of a specified time frame – 2-year rate: By the end of the next FFY – 3-year rate: By the end of the third FFY

• FFY = 10/1 – 9/30 – FFY 2010: 10/1/09 – 9/30/10 – FFY 2011: 10/1/10 – 9/30/11

Page 6: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!6

FFY 2010 2-Year CDR

10/01/10 10/1/11

FFY 2011

…and then defaulted between these datesNumerator

10/01/09 9/30/10

FFY 2010

Borrower who entered repayment between these dates...

Denominator

Page 7: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!7

FFY 2010 3-Year CDR

10/01/10 9/30/11

FFY 2011

…and then defaulted between these datesNumerator

10/01/09 9/30/10

FFY 2010

Borrower who entered repayment between these

dates...

Denominator

10/01/11 10/1/12

FFY 2012

Page 8: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!8

CDR Calculation: 2-Yr vs. 3-Yr 2010 Rates

Numerator

Denominator

30

1,000= .030 or 3.0%

55

1,000= .055 or 5.5%

10 20

1,000

10 20

1,000

25

FY 10 FY 11

FY 10 FY 11 FY 12

Page 9: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!9

What loans are included?

• Loans included in CDR calculation – FFELP & DL Stafford Loans

• Subsidized and unsubsidized – Federal Supplemental Loans for Students (SLS)

• Loans not included in CDR calculation – Parent PLUS Loans – Graduate/Professional PLUS Loans – Federal Insured Student Loans (FISLs) – Federal Perkins Loans

Page 10: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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How do consolidation loans affect the CDR?

• Federal and Direct Consolidation Loans are not directly included in the CDR calculation

• A defaulted consolidation loan may cause a borrower to be included in the numerator – This occurs if the consolidation loan defaults within

the CDR that is applicable to the underlying loan(s)

Page 11: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!11

FFY 2010 Consolidation Example

10/01/10 9/30/11

FFY 2011

10/01/09 9/30/10

FFY 2010

10/01/11

FFY 2012

LDA = 5/20/09

DER = 11/21/09

Default = 2/26/12

9/30/12

Consolidation 2/1/11

2010 3-YR CDR

Page 12: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!12

When are the Cohort Default Rates released?

• Draft rates – Released in February – Not public – No sanctions or benefits

apply

• Official rates – Released in September – Public – Sanctions and benefits

apply

Technical Update GA-2012-05

Page 13: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

When must the draft CDR challenge be submitted?

Page 14: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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What is the submission time frame?

Incorrect Data Challenges • School must submit within 45 days of the time

frame begin date set by ED – Sixth business day after draft CDR release date

• Data Manager must respond within 30 days from the date the timely challenge is received from the school – DPM sets response date

Page 15: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services

Challenging the Draft Rates

Page 16: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

Why challenge the draft rate?

Page 17: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!17

Benefits of Low Official CDRs

• Institutions with CDRs below 15% for the 3 most recent fiscal years for which data is available

• Effective for loans first disbursed on or after October 1, 2011 – Exempt from 30-day delay of first disbursement for

first-time freshman borrowers – Exempt from the requirement for multiple

disbursements for a single term loan

Page 18: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!18

FSA Ineligibility Based on High Official CDRs

• Loss of low CDR benefits • Loss of eligibility if the three most recent 2-Year

CDRs are each > 25% through FFY 2011 • Loss of eligibility if the three most recent 3-year

CDRs are each > 30% beginning FFY 2012 – Default prevention plan and task force

• 34 CFR 668.217

• Loss of eligibility if the most recent CDR is > 40%

34 CFR Subpart M 668.187

Page 19: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

What are the draft rate challenges?

Page 20: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!20

Draft CDR Challenges

• Incorrect Data Challenge (IDC) – Correct incorrect data in the Loan Record Detail

Report (LRDR) before the official CDRs are released

– CDR Guide Section 4.1 • Low borrower participation rate challenge

– Demonstrate a low borrower participation rate to avoid an anticipated sanction with the official CDR

– CDR Guide Section 4.2

Page 21: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Incorrect Data Challenge (IDC)

• Submit if school believes the LRDR for the draft CDR contains incorrect data

• If successful, NSLDS will be corrected, and corrected data will be used when calculating the school’s official CDR

Page 22: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

What can be challenged in an IDC?

Page 23: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!23

Incorrect Data Challenges

• Borrower’s data was incorrectly reported

• Borrower was incorrectly included

• Borrower was incorrectly excluded

Page 24: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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IDC Allegations

• See CDR Guide, Pages 3.1, 9-12 for: – Incorrect date entered repayment allegations – Incorrect default status allegations – Incorrect inclusion due to multiple loans – Incorrect inclusion of borrower – Incorrect exclusion of borrower

Page 25: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!25

When does a loan enter repayment?

• A loan enters repayment after a 6-month grace period that begins when the borrower ceased to be enrolled at least half-time – Graduates, withdraws, or drops below half-time

• LDA + 6 months + 1 day = official repayment date – This date is generally used to determine which

cohort year the borrower is included in for calculation

See CDR Guide, Page 2.1 – 9

Page 26: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!26

When is a loan in default?

• FFELP Loans – Borrower has not made payments on the loan for

more than 270 days – The guarantor must also have purchased the loan

as a defaulted loan • Use date default claim was paid in NSLDS

– A lender generally must file a default claim after 270th day of delinquency

– GA has 90 days to pay claim – If the date the default (DF) claim is paid is within

the CDR period, the loan is included in the numerator

Page 27: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!27

FFELP date of default

• NSLDS loan history – Loan detail

Date of Default is the date the default claim was paid

Page 28: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!28

When is a loan in default?

• Direct Loans (and ED held FFELP loans) – Borrower has not made payments on the loan for

270 days – A loan is considered in default for CDR purposes

after 360 consecutive days of delinquency – If the date the loan reaches 361 consecutive days

of delinquency is in the CDR period, the loan is included in the numerator

Page 29: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!29

Direct Loan Date of Default

• NSLDS loan history – Loan detail

Date of DF for CDR = 361st day of delinquency for ED held loans

Page 30: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!30

How does rehabilitation affect the CDR?

• If the borrower rehabilitates the loan before the end of the CDR period, the borrower is not included in the numerator

• If the borrower rehabilitates the loan after the end of the CDR period, the borrower is included in the numerator

Page 31: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!31

CDR Calculation: 2-Yr vs. 3-Yr 2010 Rates

Numerator

Denominator

30

1000= .030 or 3.0%

55

1000= .055 or 5.5%

Refined for Rehabilitation

10 20

1000

10 20

1000

25

FY 10 FY 11

FY 10 FY 11 FY 12

Rehabs-0

Rehabs45

1000= .045 or 4.5%-10

Page 32: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!32

Special Circumstances

• See CDR Guide pages 2.1, 12-15 for: – Special circumstances involving schools – Special circumstances involving repayment – Special circumstances involving loans that were

discharged, canceled, or refunded – Special circumstances involving loans that were

repurchased

Page 33: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Special Circumstances

• Situation: Borrower transfers to a subsequent school before grace period expires

• Effect on denominator: Borrower is included in the cohort year when the borrower actually enters repayment

• Effect on numerator: Borrower is included if the borrower defaulted during the CDR period

Page 34: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Special Circumstances

• Situation: Borrower takes out loans at more than one school

• Affect on denominator: Borrower is included in the cohort years when the borrower entered repayment for each school where the borrower obtained loans

• Affect on numerator: Borrower is included for the schools at which the loans were obtained if the borrower defaulted during those CDR periods

Page 35: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Special Circumstances

• Situation: Borrower paid the loan in full after defaulting during the CDR period but without rehabilitating the loan

• Effect on denominator: Borrower is included in the cohort year when the borrower entered repayment

• Effect on numerator: The borrower is included because loan was not successfully rehabilitated for CDR purposes within the CDR period

Page 36: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Special Circumstances

• Situation: The borrower enters repayment and defaults during the cohort period and then subsequently, the loan is discharged due to death or disability

• Effect on denominator: Borrower is included in the cohort year when the borrower entered repayment

• Effect on numerator: Borrower is included because the borrower defaulted during the CDR period

Page 37: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Special Circumstances

• Situation: Lender made a courtesy repurchase of a defaulted loan because the borrower established a new repayment plan or for other reasons

• Effect on denominator: Borrower is included in the cohort year when the borrower entered repayment

• Effect on numerator: Borrower is included because the original valid default claim was paid during the CDR period

Page 38: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Other Circumstances & Allegations

• Split servicing – Not a valid allegation – Must demonstrate data is incorrect

• Borrower did not receive full grace period – If borrower defaulted, the default cannot be

removed by Federal Loan Servicers – DER and date of default can be changed to later

date based on the correct DER

Page 39: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!39

Other Circumstances & Allegations

• Late conversion to repayment – The first payment is due on a date established by

the lender – The date must be no more than 60 days following

the first day that the repayment period begins • 34 CFR 682.209

Page 40: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

How do we challenge for incorrect data?

Page 41: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!41

Obtain Loan Record Detail Report (LRDR)

• ED sends the eCDR package to each school through SAIG destination point – Cover letter – Reader-friendly LRDR – Extract-type LRDR

• May request electronic LRDR via NSLDS – NSLDS “Report” tab – Delivered to SAIG mailbox

• See CDR Guide, page 2.2-4 for more info

Page 42: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!42

What’s in an LRDR?

• LRDR gives details of each borrower included – Name and SSN – Loan status – Date entered repayment – Date of default (if applicable) – Loan type (FFELP or Direct) – How loan is counted in CDR

• Numerator, denominator, both, or neither

Page 43: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!43

Loan Record Detail Report (LRDR)

• Learn how to read the LRDR – See CDR Guide Quick Reference

Page 44: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!44

Loan Record Detail Report (LRDR) Codes

CDR Guide Page 2.3-7

Page 45: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!45

Review the LRDR Data

• Compare the information in the LRDR to the school’s own records and NSLDS to ensure the accuracy of the data

• Does the loan record detail report for the CDR rate contain inaccurate data?

• See CDR Guide, Ch. 2.3 Reviewing the Loan Record Detail Report (LRDR)

Page 46: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!46

Is there data incorrectly included?

• Review details for the borrowers who defaulted (the numerator) – Determine when each borrower left school or

ceased to be enrolled at least half-time – Determine when each borrower should have

entered repayment – Confirm that the date they entered repayment

actually falls within the cohort time frame • Submit a challenge of any defaulted

borrowers in the numerator who did not enter repayment during that period

Page 47: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!47

Is there data incorrectly excluded?

• Run a report from your system of all borrowers who would have entered repayment during CDR time frame – Based on LDA

• Then compare to borrowers include in the denominator of the CDR

Page 48: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!48

Is there data incorrectly excluded?

• If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS to determine if student transferred to a

subsequent school • A transfer before the grace period has expired will delay the

date entered repayment 2. Check NSLDS to determine if your school correctly

and timely reported the LDA/LHD • Holders rely on accurate institution enrollment reporting for

correct conversion to repayment

• If no transfer, and enrollment reporting was accurate and timely, challenge to have borrower added to denominator

Page 49: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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LDA and Scheduled Repayment Date (DER)

Enrollment Detail

Page 50: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!50

eCDR Appeals System

• Must submit challenge electronically through eCDR – Data Managers respond via eCDR – https://ecdrappeals.ed.gov

• Website also provides – CDR Guide – revised November 2011 – eCDR User guides

• IDC, UDA, NDA – FAQs – School demonstration sessions

• IDC, UDA, NDA

Page 51: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!51

eCDR Appeals System

Page 52: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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The Incorrect Data Challenge

• Submit the following to the correct Data Manager through eCDR – Certification letter for challenge – Supporting documentation for each borrower

• Some examples: – NSLDS screen print confirming borrower’s withdrawal

date or less-than-half-time status date and timely submission

– Canceled check fully refunding loan within 120 days of disbursement

• For additional examples see CDR Guide Page 3.1 - 7

Page 53: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!53

What is the Data Manager’s role?

• Data Manager holding the loan reviews the challenge

• Must issue a decision within 30 days of receiving challenge

• If agrees that a change should be made, corrects data in its internal system and NSLDS

Page 54: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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What is the DPM’s role in IDCs?

• Reviews Data Manager responses to incorrect data challenges submitted by schools to ensure that the responses are correct

• Default Prevention and Management (DPM) website – http://www.ifap.ed.gov/DefaultManagement/

DefaultManagement.html

Page 55: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

| Nelnet Education Loan Services!55

NSLDS and CDRs

• NSLDS calculates 2- and 3-year rates during transition to 3-year calculation in 2014

• Enhancements to NSLDS website – All cohort default rates will display on NSLDS

• Under “Org” tab – LRDR is available for all rates – CDR reports

• See NSLDS newsletter #30 for details – http://www.ifap.ed.gov/ifap/ref.jsp – NSLDS Reference Materials

Page 56: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

What resources are available?

Page 57: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

!57

CDR Quick Reference & Guide

• www.ifap.ed.gov/DefaultManagement/finalcdrg.html – Cohort Default Rate Guide - Quick Reference

• Quick summary – Cohort Default Rate Guide

• How rates are calculated • How schools get rates and data • Reviewing the LRDR • Incorrect Data Challenge

Page 58: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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FSA Data Center

• Links to – Searchable CDR database – Trial 3-Year CDRs – Lifetime CDRs

• http://studentaid.ed.gov/about/data-center/student/default

Page 59: Cohort Default Rates - Nelnet School Portal · Is there data incorrectly excluded? • If any borrower appears to be missing from the denominator, perform two checks 1. Check NSLDS

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Acronym Key

Acronym MeaningCDR Cohort Default RateDER Date entered repaymentDPM Default Prevention ManagementED U.S. Department of EducationFFY Federal Fiscal YearIDC Incorrect Data ChallengeLDA Last date of attendanceLHD Less than half-time dateLRDR Loan Record Detail ReportSAIG Student Aid Internet Gateway

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Questions?

Julia Alexander

Compliance & Training Officer [email protected]

303.696.3606

Nelnet is glad to help schools access all the information needed to make their jobs easier and to best help students. We cannot offer opinion or interpretation of FSA policies in all circumstances. If you have specific questions about your programs

and procedures, we recommend that you contact FSA.