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Cognitive & Competency Report for Simon Sample 0

DETAIL REPORT

Cognitive & Competency Report Simon Sample Completed 22 Jul 2020, 05:34Operational


CONTENTS

Competencies ................................................................................................................. 3

Cognitive ............................................................................................................................ 4

Competencies ................................................................................................................. 5

Teamwork ................................................................................................................................................................................................................. 5

Strategic Vision ...................................................................................................................................................................................................... 6

Sales Tenacity ......................................................................................................................................................................................................... 7

Self-Insight .............................................................................................................................................................................................................. 8

Organisation ............................................................................................................................................................................................................ 9

Interpersonal Sensitivity................................................................................................................................................................................. 10

Judgement .............................................................................................................................................................................................................. 11

Achievement ......................................................................................................................................................................................................... 12

Commercial Acumen ....................................................................................................................................................................................... 13

Learning Agility ................................................................................................................................................................................................... 14

Adherence .............................................................................................................................................................................................................. 14

Managing Talent ................................................................................................................................................................................................. 15

Evaluation ............................................................................................................................................................................................................... 16

Negotiation ............................................................................................................................................................................................................ 17

Resilience ................................................................................................................................................................................................................ 17

Directing Action .................................................................................................................................................................................................. 18

Building Relationships .................................................................................................................................................................................... 19

Ingenuity ................................................................................................................................................................................................................ 20

Numerical Analysis ............................................................................................................................................................................................ 21

Implementation .................................................................................................................................................................................................. 21

Flexibility ................................................................................................................................................................................................................ 22

Customer Focus ................................................................................................................................................................................................. 22

Communication ................................................................................................................................................................................................. 23

Cognitive ......................................................................................................................... 24

Verbal Reasoning .............................................................................................................................................................................................. 24

Numerical Reasoning ..................................................................................................................................................................................... 25

Logical Reasoning ............................................................................................................................................................................................. 26

Interview Questions ...................................................................................................27

Onboarding Guide ...................................................................................................... 35

Development Tips ...................................................................................................... 40

How to guide ................................................................................................................ 47


Profile Competencies

Competency Scores

WELL ABOVE AVERAGE

Teamwork

WELL ABOVE AVERAGE

ABOVE AVERAGE

Strategic Vision

ABOVE AVERAGE

Sales Tenacity

ABOVE AVERAGE

Self-Insight

ABOVE AVERAGE

Organisation

ABOVE AVERAGE

Interpersonal Sensitivity

ABOVE AVERAGE

Judgement

ABOVE AVERAGE

Achievement

ABOVE AVERAGE

Commercial Acumen

ABOVE AVERAGE

Learning Agility

ABOVE AVERAGE

AVERAGE

Adherence

AVERAGE

Managing Talent

AVERAGE

Evaluation

AVERAGE

Negotiation

AVERAGE


Resilience

AVERAGE

Directing Action

AVERAGE

Building Relationships

AVERAGE

Ingenuity

AVERAGE

BELOW AVERAGE

Numerical Analysis

BELOW AVERAGE

Implementation

BELOW AVERAGE

Flexibility

BELOW AVERAGE

WELL BELOW AVERAGE

Customer Focus

WELL BELOW AVERAGE

Communication

WELL BELOW AVERAGE

Profile Cognitive

Cognitive Scores

ABOVE AVERAGE

Verbal Reasoning

ABOVE AVERAGE

AVERAGE

Numerical Reasoning

AVERAGE

BELOW AVERAGE

Logical Reasoning

BELOW AVERAGE


Detail Competencies

Teamwork

Works inclusively and prioritises team goals, delivering on commitments.

High Scorers are likely to

• Enjoy collaborating in teams

• Appreciate the diverse perspectives of others

• Reliably deliver on their commitments to the team

• Avoid comparing their performance with other team members

• Consider others' feeling and emotions in group interactions

• Change their body language or tone based on social cues

WELL ABOVE AVERAGE

About Simon's score

Simon should enjoy working collaboratively, rather than on his own. Thus, he is expected to offer support readily, and initiate knowledge sharing amongst group members.

Simon profiles as more socially aware than most, and therefore can be expected to notice subtle changes in team member's behaviour, and adapt his style accordingly.

As accepting as most of individual differences, Simon should generally be comfortable working with a wide range of people. Although at times, he may be less tolerant of those

who are markedly different from himself.

Profiling as being reasonably competitive, Simon may, on occasion, compete with team members. This could be a useful source of energy for him, but he should also consider its impact on team cohesion.

Reporting to be as reliable as most, Simon should be reasonably diligent in delivering on his team commitments.

As empathetic as most, Simon is expected to demonstrate an appropriate level of care and consideration towards his team members' feelings.


Strategic Vision

Understands big-picture, long-term view of the company; considers risk.


• Focus on achieving strategic, long-term objectives

• Excel at integrating complex concepts

• Take a broad perspective, rather than focus on the details

• Evaluate risk in light of the potential benefits

• Create and propose new strategies or ideas

ABOVE AVERAGE

About Simon's score

Simon's responses suggest that he will be comfortable managing risk and uncertainty when considering strategic opportunities. He may come across as more risk aggressive than his peers.

Simon profiles as being keenly interested in strategy and achieving longer-term objectives. He is likely to see the road ahead clearly and should be better than most at foreseeing and planning for future events.

Performing as well as peers in the logical reasoning assessment, Simon is expected to capable at integrating strategic information. Consequently, he should be

able to evaluate the merits of different strategic options as quickly as his peers.

Reporting to be about as creative as most, Simon is likely to think reasonably broadly when strategizing. While he may rely on tried-and-true strategies to begin with, if these appear ineffective, Simon may then consider more innovative ideas.

Reporting to strike a balance between being meticulous and considering the bigger picture, Simon is expected to take a broad view of issues. At the same time, he should be reasonably aware of the information at a finer level.


Sales Tenacity

Demonstrates energy, enthusiasm, and ambition to influence customers to buy.


• Persuade customers to buy products or services

• Tackle challenging sales targets head on

• Display more energy throughout the sales cycle

• Remain confident after setbacks or rejections

• Enjoy competing with others

• Work on any weaknesses that impact their ability to sell

• Initiate conversations with new clients and prospects

ABOVE AVERAGE

About Simon's score

Simon is likely to come across as a having a high level of energy when selling, and thrive on working in a fast-paced environment.

Quite driven to succeed, Simon is expected to tackle stringent sales goals, but may require support in more challenging circumstances.

Simon should present as moderately outgoing, but may be slightly uncomfortable approaching clients unless he has interacted with them previously.

Simon's self-confidence is expected to help

him sell, yet on occasion he may need some support to overcome obstacles.

Competition is unlikely to energise Simon, who may feel uncomfortable having his performance compared to peers.

When selling, Simon's influence on others is expected to be underdeveloped. He may lack confidence in his potential to persuade prospects to buy.

Simon reports a preference to avoid owning his flaws, which may decrease his ability to mitigate these when selling.


Self-Insight

Is aware of own strengths and weaknesses, and responsive to feedback.


• Demonstrate an awareness of their limitations

• Seek opportunities to work on their development areas

• Welcome feedback on their performance

• Keep up to date with new trends and technologies

ABOVE AVERAGE

About Simon's score

Simon reports that he thrives on continually expanding his knowledge, skills and expertise. He is expected to eagerly take up professional development opportunities in order to learn new things.

Simon's responses suggest that he is less aware of his limitations than most people.

Thus, Simon may be more inclined to keep his weaknesses to himself.

Given Simon's responses, he is likely to be less interested in receiving development suggestions. Linked to this, he may not be responsive to performance feedback, and could even present as defensive.


Organisation

Transforms objectives into actionable steps through detailed planning to ensure delivery.


• Set clear objectives, and strive to complete goals

• Analyse projects and tasks to help plan effectively

• Focus on the details, specifying milestones clearly

• Keep to commitments and deadlines

• Account for future events that may impact delivery

ABOVE AVERAGE

About Simon's score

Simon profiles as dedicated to meeting deadlines, treating them as definite rather than flexible. Thus, he is expected to be effective at prioritising work.

As driven as most others, Simon is expected to set reasonably clear objectives when planning. When deadlines are tight, he may need to raise his game to deliver on time.

As analytical as others, Simon should demonstrate some critical analysis of projects. When

planning discrete tasks, Simon may want to probe more to ensure the information he has is comprehensive.

As concerned with future implications as most people, Simon should consider some long-term elements when planning, balancing these with immediate practicalities.

Simon's 'big-picture' approach to his work may seem to speed projects along, however his lack of detail could result in key aspects being missed.


Interpersonal Sensitivity

Sensitive to the needs and emotions of others. Responds with empathy.


• Adjust their style to connect better with their audience

• Accept others regardless of their background or perspective

• Understand others' feelings and convey empathy

• Remain calm and collected despite any tension

ABOVE AVERAGE

About Simon's score

Simon is expected to be very comfortable with individual differences within the workplace. He should come across as tolerant and accepting of people who have alternative perspectives to his own.

Simon is expected to be attuned to social cues such as body language or tone of voice and is likely to attempt to respond to these appropriately. When interacting with others, he is likely to change his behaviour to suit the situation.

Reporting to be as composed as most, Simon should generally interact with others in a calm and collected way. However, when he feels anxious or under pressure, he may come across as more emotional.

Compared to his peers, Simon reports that he prefers to maintain more emotional distance in the workplace. Thus, Simon may not actively consider how his actions and behaviour could impact other people.


Judgement

Uses logic and experience to make sound, confident decisions, despite ambiguity.


• Interpret abstract information to connect facts and outcomes

• Draw on facts and figures during decision making

• Form confident opinions, even when under pressure

• Value instinct and experience when making judgements

• Be at ease working with managed risk

ABOVE AVERAGE

About Simon's score

Reporting to feel comfortable taking calculated risks, Simon is expected to be at ease making judgment calls within uncertain situations.

Performing strongly on the logical reasoning assessment, Simon is expected to be more efficient than others at interpreting and analysing conflicting information to reach a logical conclusion.

Simon's responses suggest that he is more likely than most other people to consider and examine the

facts and figures when making judgements.

Simon reports that he does not believe in making judgments based solely on personal experience. This suggests he probably spends more time gathering evidence, rather than relying on his instincts alone.

It may take Simon longer to form opinions or reach a conclusion compared to peers. He is expected to frequently seek support from management or others to commit to a final decision.


Achievement

Consistently demonstrates high energy and drive to achieve more in the workplace.


• Be motivated by competitive situations

• Drive hard to meet difficult targets and achieve success

• Thrive in a fast-paced environment with a full workload

• Remain focused and stay on track

ABOVE AVERAGE

About Simon's score

Reporting a high level of work focus, Simon's capacity to achieve is likely to be enhanced by his strong engagement with tasks, suggesting little supervision is required to keep him on track.

Simon has indicated that he is about as driven as most. He should be comfortable committing to some challenges, but may also push back on more difficult targets.

Competing against others is not likely to be a motivator for Simon, and comparing his performance with others may make him feel uncomfortable.

Reporting a more measured and considered work style than others, Simon should prefer a relaxed pace of work, where he is seldom required to rush tasks to meet deadlines.


Commercial Acumen

Understands context and makes strategically sound commercial decisions.


• Critically evaluate information to maximise returns

• Anticipate future hurdles and opportunities for the business

• Understand the importance of taking measured risks

• Adapt well to changes in the commercial environment

• Use numerical data effectively to solve business problems

ABOVE AVERAGE

About Simon's score

A variety-seeking individual who is energised by change, Simon is expected to tolerate even unforeseen changes to the commercial environment. He should adapt skilfully when these changes impact his commercial plans or decisions.

Reporting to have a similarly analytical thinking style to others, Simon is most likely to think critically about commercial problems when they appear important, complex or unfamiliar. He may have some success at uncovering and assessing the different variables that impact the business.

Reasonably strategic in his thinking style, Simon is expected to balance the immediate

needs of the business with longer-term objectives. He should usually be mindful of how future obstacles and opportunities might impact commercial outcomes.

Simon has indicated that he is not comfortable taking risks even when there is a good chance the outcomes will weigh up favourably. This risk adverse approach may mean he fails to recognise occasions where taking a risk is necessary for business success.

Scoring in the below average range on the numerical reasoning assessment, Simon may need additional guidance to understand and apply numerical data during commercial decision making.


Learning Agility

Grasps and applies new concepts quickly, enjoys learning and feedback.


• Pick up and apply new information quickly

• Seek opportunities to expand to learn more

• Enjoy learning about the theories behind things

• Quickly analyse and evaluate new information

• Appreciate feedback on their progress when learning

ABOVE AVERAGE

About Simon's score

When learning new skills, Simon is likely to welcome feedback on his progress. He should view this as a necessary means to successfully utilise new learnings.

A critical thinker, Simon is expected to consistently analyse new information, and should be quick to ask probing questions to help understand complex topics.

Moderately interested in understanding the theory behind things, Simon may occasionally investigate concepts related

to his work. At other times, he may prefer working with tangible information.

Simon did not perform strongly on the logical reasoning assessment, suggesting that he may take longer and require more support than most to understand and apply new knowledge.

Simon reports to place less value than others on continually growing his knowledge. With little desire to learn new things, he may not be interested in development opportunities.

Adherence

Prefers to follow rules, guidelines, and processes consistently.


• View processes as helpful rather than a hindrance

• Follow rules and guidelines closely

• Keep commitments made to others

• Pay close attention to procedures

AVERAGE

About Simon's score

Simon is very likely to pay attention to the details of guidelines and procedures, taking note of each step when completing tasks.

As compliant as most, Simon is expected to view most processes and rules as helpful. However, he may challenge any guidelines

if he feels they are inefficient or outdated.

Seeing himself as less reliable than peers, Simon may struggle to prioritise work effectively. Due to this, he may need regular reminders to help him meet the commitments that Simon has made.


Managing Talent

Provides coaching, guidance and feedback. Manages conflict; supports development.


• Understand the unique motivations or drivers of people

• Influence others to manage conflict effectively

• Take charge of situations and provide guidance

• Have the confidence to address even difficult people issues

• Understand others' feelings and use this to provide guidance

• Encourage two-way feedback conversations

AVERAGE

About Simon's score

Simon profiles as being highly receptive to comments, feedback or criticism from others. This suggests that he is likely to role-model openness to feedback and encourage two-way dialogue during appraisals.

Reporting to be as comfortable taking charge of situations as most others, Simon is expected to be most comfortable leading when he is keen on the topic or has particular expertise to offer. Simon is likely balance a fairly involving style with being able to provide clearer direction when required.

As assured of himself as most, Simon is most likely to have the courage to initiate

difficult conversations when he has responsibility for people's performance.

Simon is expected to be as outspoken about his ideas and opinions as most others. This suggests he will be most comfortable managing conflict when he believes he has the authority to do so. Simon should be most confident influencing peoples' opinions when he is familiar with those involved, or a subject matter expert.

As empathetic as most others, Simon is expected to convey feedback and information in a way that is fairly considerate of others' feelings, and generally tactful and constructive.


Evaluation

Makes astute decisions on the basis of thorough analysis, logic, and data.


• Determine causal relationships quickly and accurately

• Analyse information to get to the root cause of a problem

• Use facts and data to develop well-supported decisions

• Draw on theoretical knowledge and concepts

AVERAGE

About Simon's score

Simon is as likely to accept information at face value as most people. This suggests he will be less analytical when pressed for time or the information seems familiar. However, given a novel problem and sufficient resources, Simon may dedicate more energy into investigating issues and underlying factors.

Simon's responses suggest that he is less interested than most others in examining data, opinions, and empirical information during problem solving. He may need additional emphasis placed on incorporating this data if it is required for more robust evaluation.

Reporting to prefer analysing information on a practical rather than theoretical level, Simon may benefit from asking probing questions to be sure he has identified the underlying concepts within situations.

Scoring below the average range on the logical reasoning assessment, Simon is expected to take longer than others to interpret conceptual information. He may not be as savvy at determining causality and this could hinder his ability to solve problems. He may benefit from having support when faced with problems outside his usual realm of experience.


Negotiation

Influences, persuades, and negotiates effectively using a range of styles.


• Effectively influence the opinions and actions of others

• Feel comfortable initiating interactions with stakeholders

• Come across as being confident during negotiations

• Read interpersonal cues, and adjust their approach

AVERAGE

About Simon's score

Simon reports that he is as attuned as his peers to interpersonal cues such as body language and tone. This should help him to negotiate more astutely in most settings.

Simon's responses suggest he is reasonably comfortable negotiating or influencing others. This suggests he is most likely to influence projects about which he has stronger feelings.

Profiling as feeling as confident as most, Simon

should generally appear self-assured during his negotiations with others. However, when operating outside his areas of expertise, Simon may require more support or practice.

Reporting to be more reserved when interacting with new people, Simon may find it unnerving to engage with those he does not know well. This may be less of a problem in a professional context than purely social situations.

Resilience

Is confident and persistent, remains calm and optimistic even under pressure.


• Persevere in the face of setbacks

• Believe in their ability to succeed

• Keep calm and composed during stressful times

• Focus on opportunities rather than problems

• React well to change, variety, and new situations

AVERAGE

About Simon's score

Profiling as an optimist, Simon is expected to focus on the opportunities rather than problems within difficult situations. He should be a constructive influence on others when faced with setbacks.

Simon has indicated that he is unlikely to be outwardly affected by stress, and should present as calm and composed under pressure.

Profiling as being more driven and self-motivated than

others, Simon is expected to persevere in the face of obstacles without needing encouragement.

While he reports to enjoy a degree of predictability at work, Simon is likely to adapt to unforeseen obstacles when required.

Reporting lower levels of self-confidence, Simon is likely to focus on his limitations when faced with obstacles, he may require support or encouragement to act.


Directing Action

Leads, gives direction and drives progress through engagement and delegation.


• Enjoy taking on leadership opportunities

• Leverage the strengths and motives of each individual

• Drive the team to achieve good results

• Empower team members to own their performance

• Act with confidence, and believe in their own authority

• Promote accountability amongst team members

AVERAGE

About Simon's score

Reporting a high degree of trust in others, Simon is expected to delegate responsibilities. While unlikely to micro manage, Simon's approach could give team members more autonomy over their own progress than is always ideal.

Simon has indicated a reasonable degree of confidence in his ability to be successful across situations. He should generally appear poised and assured in leadership roles, however may experience some self-doubt at times.

Reporting to be as driven as most, Simon is likely to keep his expectations of others in perspective while encouraging

them towards some stretch goals.

Moderately interested in what motivates people, Simon is likely to be reasonably effective at engaging his team and leveraging their individual strengths.

Simon reports a more reactive approach to task achievement than a fixation on meeting prior commitments. He may give team members a good deal of flexibility to manage their workflows and readjust delivery expectations as required.

Reporting to feel most comfortable taking direction from others', Simon may avoid situations which require him to take charge.


Building Relationships

Initiates and maintains relationships with others, connects widely.


• Be outgoing and enjoy talking to new people

• Tune into social cues, and adapt their behaviour to suit

• Get along well with different people

• Make people feel at ease right away during interactions

• Trust easily, and believe that most people are honest

AVERAGE

About Simon's score

Reporting to be more effective at making a positive first impression than most, Simon is likely to dedicate a great deal of effort to making sure other people feel at ease during interactions.

Highly tolerant of individual differences, Simon should interact comfortably with people who have different backgrounds or perspectives to his own.

Simon's responses suggest that he is an outgoing individual.

He is expected to be confident socially and keen to initiate relationships with others.

Like most people, Simon is expected to pick up on some social cues such as body language or tone of voice, and should respond appropriately the majority of the time.

Simon profiles as relatively sceptical of people's intentions. He may require proof that others are trustworthy before placing his faith in them.


Ingenuity

Generates and drives innovative solutions to support long-term outcomes.


• Consider the long-term, strategic implications of new ideas

• Generate creative, 'out-of-the-box' ways of doing things

• Constantly grow their knowledge of market innovations

• Push past obstacles to get novel solutions adopted

• Utilise past experience to generate ideas

• Evaluate any potential risks when innovating

AVERAGE

About Simon's score

Simon's responses suggest that he will be comfortable considering the risks when innovating if he believes the future gains could make these worthwhile.

Simon indicates he is about as innovative as most others. This may mean he is most likely to generate new ideas when an existing solution is broken.

Fairly interested in continual learning, Simon reports some desire to keep up to date with new innovations. However, he may need some encouragement to seek knowledge outside his industry.

With a partly intuitive

thinking style, Simon is likely to incorporate some past experience when generating new ideas or optimising processes.

More focused on the here-and-now, Simon is expected to explore the immediate aspects of new ideas, rather than visualising how these might play out over the longer term.

Simon's dislike of goals and targets suggests that, regardless of the quality of a new idea, he is unlikely to strive to get these adopted. Any obstacles are likely to act as a deterrent.


Numerical Analysis

Enjoys skilfully analysing data to solve problems and make decisions.


• Understand and apply numerical information with ease

• Solve numerical problems quickly

• Analyse data thoroughly before using it

• Incorporate objective data into problem solving

BELOW AVERAGE

About Simon's score

Simon may accept data at face value when it appears familiar or he is pressed for time. However, on most occasions, Simon should dedicate more energy into investigating the data to understand how the numbers relate to the problem.

Simon's score on the numerical reasoning assessments suggests that he should be adept at understanding and applying numerical data. He may require

additional support from subject matter experts when faced with numerical information which is very technical, complex, or outside his previous scope of experience.

Simon is likely to enjoy using objective data during problem solving, idea generation, and decision-making. He should be focused on what the data tells him, and base his decisions on evidence rather than emotion.

Implementation

Works in a focused and meticulous manner to execute to a high standard.


• Remain focused on the tasks at hand

• Consistently deliver on time

• Produce high quality, error-free work

• Appreciate procedures and work well within guidelines

BELOW AVERAGE

About Simon's score

More inclined to view rules as a hindrance rather than a help, Simon may challenge established procedures, believing it is more effective to complete tasks outside of these guidelines.

Likely to be most engaged in work tasks that he finds interesting or stimulating, Simon may get distracted from completing mundane or less critical tasks.

Viewing himself as being as reliable as most people, Simon should usually deliver tasks and projects on time. On occasion, he may miss or extend deadlines.

Simon reports to be a meticulous individual, and is likely to enjoy working with the finer details of tasks. He should produce high-quality work with few errors.


Flexibility

Adapts to change and feedback, seeks variety and is open-minded.


• Enjoy lots of variety at work

• Adjust to change calmly and quickly

• See the positive side to proposed changes

• Be open to feedback and use this to help them adapt

BELOW AVERAGE

About Simon's score

Reporting a preference for routine, Simon may dislike accommodating sudden changes. He should appreciate more time and support to fully adjust to new situations.

Simon may adopt a realistic view to change, which could come across as negative. Simon's first reaction to hearing about changes is likely to be critical, and therefore he may

require more convincing than others.

Simon profiles as fairly open to feedback. This indicates he will be generally able use this information to adapt his behaviour.

Reporting to be as composed as most others, Simon is normally expected to adjust to change in a fairly calm and relaxed manner, without becoming overly stressed.

Customer Focus

Fulfils customer obligations, interacts in a friendly and composed manner.


• Follow through on promises to customers

• Treat all customers equally

• Interpret client reactions well, and adapt accordingly

• Care about customers and their experience

• Remain calm and controlled with frustrated clients

WELL BELOW AVERAGE

About Simon's score

Reporting to be more easily affected by pressure and stress than most, Simon is likely to show signs of strain, and may benefit from additional support or feedback during these times.

Simon reports that he is moderately aware of interpersonal cues. This understanding provides a good basis to help him adapt his responses to suit his customers.

Simon's responses suggest that he is typically tolerant of alternative viewpoints. He should normally

build relationships with customers who are different to himself.

Profiling as being caring and empathetic during his interactions with others, Simon is likely to be considerate of his customers' needs. He may need some help to maintain objectivity when needed.

Reporting to highly value delivery and dependability, Simon is expected to be excellent at following through on (candidate.hisher) promises to customers, even when under pressure.


Communication

Shares information in a confident and articulate way, that suits the audience.


• Grasp the point behind communications quickly and accurately

• Persuade others to align with their opinion or argument

• Pick up on body language and non-verbal cues

• Communicate confidently and fluently on a range of topics

WELL BELOW AVERAGE

About Simon's score

Performing below the average range on the verbal reasoning assessment, Simon may be unclear on what is and is not being said. He may therefore take longer to comprehend or communicate information, particularly when the subject matter is complex or foreign.

Simon profiles as being more consistent during his communications. Rather than adapting to suit others, Simon

may not be overly concerned with reading and adjusting to interpersonal cues.

As self-assured as most, Simon may appear most confident when communicating within his areas of expertise.

Rating himself as more influential than most, Simon is expected to feel comfortable offering his opinion and persuading people, even in areas where he has little experience.


Detail Cognitive

Verbal Reasoning

The ability to understand and apply basic written or verbal information to make decisions.


• Understand the majority of written information.

• Make well-reasoned decisions based on written arguments.

• Be adept at evaluating competing concepts.

• Adapt the level of their communication to suit their audience.

• Be skilled at communicating complex ideas.

ABOVE AVERAGE

About Simon's score

Simon's performance in the verbal reasoning assessment was stronger than most of his peers.

At work, Simon should be skilled at understanding the majority of verbal and written information he encounters. He should be quick

at drawing well-informed conclusions and producing basic yet accurate reports.

His ability to communicate is likely to be better developed than peers, and he should be more capable than most at articulating concepts.


Numerical Reasoning

The ability to understand and apply basic numerical information to make decisions.


• Understand the majority of numerical information encountered on the job.

• Be adept at making decisions based on numbers, tables and figures.

• Readily identify trends and patterns within data.

• Be skilled at performing complex numerical calculations.

• Work both quickly and accurately with numerical information.

AVERAGE

About Simon's score

Simon's performance in the numerical reasoning assessment was similar to the majority of his peers.

At work, Simon should be able to understand the majority of basic numerical information

that he encounters, and use this to draw accurate conclusions.

He is likely to grasp numbers, use them to solve problems, and make appropriate decisions as quickly as peers.


Logical Reasoning

The ability to understand and apply basic trends and patterns to solve problems.


• Be skilled at thinking logically to solve problems.

• Be adept at recognizing the relationship between concepts.

• Readily grasp abstract ideas and concepts.

• Be skilled at learning new information and applying this to a task.

BELOW AVERAGE

About Simon's score

Simon performed less strongly than the majority of his peers in the logical reasoning assessment.

This result suggests that at work, Simon may take longer than others to identify basic

patterns and trends.

This may influence Simon's ability to learn new information and skills, think logically, and to solve basic problems. As such, he may benefit from extra support.


Interview Questions

Teamwork Well Above Average

Describe a successful team project you were involved with, and the part you played in it. What did you do to ensure you collaborated effectively? How did you work with different perspectives?

Talk me through a situation where your team was not collaborating very well. What did you do to remedy the situation? Did you need to adapt your approach at all? How did you account for others' feelings?

Please describe a team environment you have worked in which had a diversity of work styles, perspectives or skill sets. What challenges did you face? How did you overcome them? What did you achieve?

Strategic Vision Above Average

Describe some external trends that you anticipated would directly impact the business. How did you identify these trends? What did you do to manage or leverage them? What was the impact?

Talk me through a situation where you anticipated the future risks of a strategy and took steps to manage these factors. What were the risks? What were the associated payoffs? What was the result?

Tell me about a novel idea you created to improve business performance. What was the idea? How did it relate to business strategy? Was it implemented? If so, what impact did it have?

Sales Tenacity Above Average

Tell me about your personal selling style and provide a recent example that demonstrates this. What do you think are your strengths? Has this approach ever been unsuccessful? If so, why?

Tell me about your approach to meeting sales targets. What do you do to motivate yourself to achieve? How do you maintain the energy needed? In what ways do you compare your performance with that of others?

Tell me about a time when you sold something to a person or business that wasn't initially interested. How did you initiate the sale? How confident were you in your ability? What was the result?

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Self-Insight Above Average

What would you say are your key strengths? How did you come to identify these? What do you do to ensure you leverage them at work? What feedback have you received on these strengths?

Please walk me through some feedback you received that you disagreed with at first, but then decided to take onboard. How did you react? Why did you change your mind? How did you use the feedback? What did you learn?

How do you usually get feedback from others on your development areas? Can you give an example? How do you go about implementing the advice? How do you track your development?

Organisation Above Average

Can you give me an example of a time when you used good planning and organisation to get something done? What was the situation? How did your approach help you to achieve? How did you build in contingencies?

Please talk me through a challenging goal you achieved. How did you establish milestones? What did you do to track your progress towards these? How did you manage any obstacles that arose?

Please describe how you balance great organisation with having to reprioritise your workload at times? How do you establish priorities? How do they relate to business strategy? Is there a specific example that reflects this?

Interpersonal Sensitivity Above Average

Tell me about a time when you used your interpersonal skills to navigate through a difficult social situation at work. What made the situation difficult? How did you maintain your composure?

Tell me about a time when you supported someone through a difficult work situation they were experiencing. What was the situation? How did you interpret their feelings? What support did you provide?

Tell me about a time when you received feedback, positive or constructive, on your interpersonal style. What was the feedback? Why were you given it? How did you respond?

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Judgement Above Average

Can you give me an example of a critical decision you've made recently? What was your decision-making process? What risks did you account for? How confident were you in your decision?

Please share an example of a decision you have made that incorporated a mixture of analysis, intuition and experience. How did you use each source of information? What did you put the most weight on?

Tell me about a time when you demonstrated excellent judgement in the face of ambiguity. How did you interpret the situation? What inferences did you draw? What was the outcome?

Achievement Above Average

Tell me about a time when you were asked to deliver something that you did not feel was realistic. What was it? Why did you feel this way? How did you react? What did you do about it?

Tell me about a goal you were striving for where you were competing against others. How did you find the competition? How did you set about achieving your goal? How successful were you?

Tell me about the most challenging goal you have achieved. What was so difficult about it? How did you push yourself to achieve the goal? What did you do to keep your energy levels up?

Commercial Acumen Above Average

Talk to me about a time when you actively broadened your knowledge to gain better insight into your business and what drives it. How did you set about this? How did it benefit your business?

Tell me about a time when you demonstrated strong commercial insight in your role. How did you demonstrate this insight? What data did you rely on? What long-term factors did you account for?

Please describe an approach you took to find out about key risks affecting your work. How did you analyse the risks in relation to their potential payoffs? What changes did you make based on this information?

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Learning Agility Above Average

Please comment on some recent professional development you have undertaken. What were the reasons behind you doing this? What did you learn? How did you incorporate or build on these learnings?

Please comment on a development area you identified within yourself. What led you to want to improve in this area? What actions did you take to address it? How did you evaluate your success?

Give an example of how you have learnt something in the past by pulling together different sources. What were you trying to learn? What concepts did you draw on? How easily did you integrate the information?

Adherence Average

Please share an example of a time when you had to operate diligently within the rules. How did you make sure you understood the rules? To what extent did they help you? Did you miss anything?

Please share an example of a time when it was critical for you to adhere to a set process, despite feeling frustrated by it. Why was following this process so important? What did you do?

Please share an example of a time when you felt lost without the right guidelines in place to carry out your work sufficiently. Why did you feel this way? What actions did you take to resolve this?

Managing Talent Average

Tell me about an approach you took to managing someone who was disengaged. How did you provide guidance and feedback? How did you address their development needs? What was the outcome?

Describe a unique team you have worked with where your leadership style improved their motivation and morale. What did you do? What was it about your approach that made such an impact?

Tell me about a time when you managed conflict within your team. What was the situation? How quickly and efficiently did you deal with it? How did you provide feedback to your direct reports?

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Evaluation Average

Can you tell me about a situation in which robust analysis was required to get to the bottom of an issue? How did you ensure you understood the issue? What information did you consider? What was the outcome?

Talk me through a situation where your ability to break a problem down into segments helped you to solve it. How did you go about breaking it down? How did you ensure you understood its root cause?

Can you give me an example of a time you were faced with conflicting information when problem solving? How did you approach this issue? How did you validate the different sets of information? What solution did you reach?

Negotiation Average

Describe a time where your understanding of a person's needs helped you to better position an idea during a negotiation. How did you identify these needs? What did you do with this information? What was the outcome?

Take me through a difficult negotiation that you managed. What were the factors that made it so difficult? What techniques did you use? How did you ensure a good outcome for yourself or the business?

Tell me about a time when you had to push an unpopular idea through the business to achieve something you believed in. What resistance did you meet? Was it anticipated? How did you overcome it?

Resilience Average

Talk me through a time when you maintained positivity despite facing a setback. What coping strategies did you rely on to stay upbeat? How did you adapt? How did you overcome the challenge?

Talk me through a stressful situation you've endured at work. What were the stress triggers for you? How did you react? How did you push yourself to keep going despite the difficulty?

Talk me through a time when you felt you demonstrated real resilience at work. What was the situation? Why was high resilience required? How did you get yourself through this time? What did you learn?

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Directing Action Average

Talk me through a situation where you set clear objectives for your team and measured progress to ensure successful outcomes. What were the key challenges you faced? What was the result you achieved?

Describe a situation in which your instructions or decision as a leader ended up being detrimental to team performance. How did you identify the problem? What was the final outcome? What responsibility did you assume?

Talk me through a scenario in which you were required to balance taking a directive approach with empowering team members to take charge of their own performance. How did you drive progress?

Building Relationships Average

When and how have you initiated an interaction with someone to try and build a relationship? How did you manage your first impression? What interpersonal signals did you look for to know if it was working?

Describe a time when you were required to build productive relationships across a diverse work group. How did you tackle this challenge? How did you establish rapport? What was the outcome?

Tell me about a time where you needed to adjust your interpersonal style to really connect with someone. Why did you need to adjust your style? How did you do it? What impact did this have on your relationship?

Ingenuity Average

Please share an example of a suggestion you have made at work to change or improve something. How did you develop your idea? How did it deviate from the current solution? What risks did you consider?

Please share an example of a new idea you had to solve a recurring problem. What information did you consider? How did you evaluate its potential long-term impact? What was the outcome?

Tell me about an innovative solution you proposed, and the thought process you took to get there. What options did you consider? What actions did you take to make this happen? What did you learn?

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Numerical Analysis Below Average

Talk me through a business problem you have solved using numerical information. How quickly did you interpret the data? How did you apply it to the problem? What was the result?

Please share a situation in which there was conflict between the numerical data and other information you were analysing. How did you evaluate both sources? What caused the conflict? How did you resolve it?

Is there an example that demonstrates your ability to incorporate numbers to support work outcomes? How often do you use numerical data? To what extent to you rely on it when problem solving?

Implementation Below Average

Tell me about a time when it was vital to follow through very precisely on a task. Why was this task so critical? How did you set about it? How did you ensure you didn't miss any details?

Can you share an example of a time when you had to deliver on a project, despite situational factors making this very difficult for you? How did you maintain focus? What were the challenges you faced?

Can you share an example of a time when your ability to deliver on a commitment was impaired? How did you feel about this? What went wrong? How did you manage others' expectations?

Flexibility Below Average

Can you share an example of a time when you had to adapt to a change in your working environment? What was the change? What support did you rely on? What feedback did you receive on how well you adapted?

Can you share an example of a change that threatened to affect your productivity at work? How did you manage it? What were the positive outcomes of the change? How did it effect you in the end?

Can you share an example of a time when you we required to accommodate a change to your workload quickly? How did you react when you first found out about it? What was your attitude? What was the outcome?

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Customer Focus Well Below Average

Tell me about a time when you dealt with a particularly difficult customer. Why were they so challenging? What did you do to adapt your response? How did you stay calm and composed?

Tell me about a time when you used your understanding of a customer's needs to help them through a problem. How did you know what their needs were? How did you use this information? What was the outcome?

Tell me about a time when you exceeded a customer's expectations. What did you do? How did you ensure you delivered on the promises you made? What skills did you use to help you deliver this superior outcome?

Communication Well Below Average

Can you describe to me a time when you adapted the information you were sharing to suit your audience? How did you adapt it? Why was this necessary? What was the result of doing so?

Tell me about a time when poor communication led to incorrect assumptions or misunderstandings. What was the context? How were the issues with the communication? What did you learn from this?

Take me through a situation where you were able to change someone's opinion on an issue through good communication. Why was your communication so persuasive? How successful did you expect to be? What were the consequences?

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Onboarding Guide


Highly team-oriented, Simon should derive greater satisfaction than most from helping others and working within a team context. It is expected that he will more readily seek out team interactions, and engage with offers of support from members. Whilst he is likely to deliver all tasks in a timely manner, ensure he doesn't prioritise team commitments over his own without considering the implications.


Reporting to be more strategically oriented than most, Simon may enjoy being included in visionary or strategic planning sessions often. However, he may also benefit from being reminded of the agreed tactical plans for achieving these and why they have been put in place. His appetite for innovation and risk could produce insightful ideas, as long as he brings others along with him.


Persuading others to buy a product, service, or idea should come naturally to Simon. Consider how he can mentor junior staff on influencing different audiences, including preparation, presentation, and follow up. Likely to be a thought leader, he could be an asset when selling changers or new ideas internally. Give Simon feedback on any occasions where you feel he pushed too hard on a sale.


Expressing strong insight and openness regarding his development areas, Simon should effectively onboard feedback. Setting aside time to provide him with specific, constructive performance feedback is likely to be greatly appreciated. Likewise, he should demonstrate a keen interest in learning and growing his skillset, and may ask for tailored feedback on these areas.


Highly structured, Simon should develop detailed plans with good long-term focus. He should require little guidance around planning his workload to meet deliverables. Due to this, he may not appreciate last minute requests or reprioritisations that effect his plans. Advise Simon to resist doing large re-plans every time new ideas are considered, waiting until changes are confirmed.



Likely to be more interpersonally savvy than peers, Simon should require less support than most when being introduced to a wide range of different people. His strong tendency to support others should help him to bond with individual team members, yet watch that he does not become the 'go to' person for everybody's problems. This could become overwhelming for him, and soak up too much time.


Simon could harness his excellent decision making skills by taking others through his processes. Encourage him to explain the information considered, the risks evaluated, and the logical steps he follows to arrive at a final judgement. Ensure Simon delegates some decision making to others, so that the team does not become over reliant on him.


Simon should exhibit a strong drive to achieve and a passion for competition. Leverage this by giving him opportunities to compete, yet watch that this is done in a healthy way that does not deter others. However, when competing as part of a team, his drive and focus should be an asset that inspires others. Simon should operate effectively with a higher workload than others, and may experience boredom if this drops too much.


Profiling as likely to be quite risk tolerant and strategic, Simon may be more commercially aware than his peers. He can be expected to grasp external factors that impact the business quickly, and should need little guidance to connect the dots between his work and strategic business objectives. He may prove to be a good coach or mentor for others less skilled in this area.


Simon should acquire and integrate new knowledge at a faster rate than peers. Take note of his interest in learning and theory when planning his induction and career development. To keep him engaged, ensure he has a challenging workload that utilises his potential. At times, Simon may need reminding to slow down to allow others to catch up with his thinking.


Adherence Average

A consistent rule follower, Simon may prefer to work within detailed guidelines, and a lack of these may lead to uneasiness. Respect this by providing clear, direct instructions and operating procedures. Simon may be reluctant to deviate from the rules during times of change or ambiguity, and is expected to need coaching through this. Be mindful of the commitments you make him to ensure these are not broken often.


Simon may benefit from occasional coaching, mentoring or other support as he takes on more significant people leadership responsibilities. His profile suggests that a better understanding of non-verbal behaviours would enable Simon to interpret what is going on around him more effectively. This should help to grow his supervisory, development, and conflict management skills.

Evaluation Average

Like most, Simon may be inclined to evaluate problems and information most thoroughly when they appear critical or complex. Thus, it could be beneficial to provide Simon with guidance regarding the types of situations in which more careful analysis is required. One option is to potentially partner him with someone who has a more logical thinking style. Likewise, ensure Simon's analysis takes into account any relevant data.

Negotiation Average

As comfortable negotiating as most, Simon may find it easier to influence when he can build knowledge of the situation and subject matter first. This is particularly important before engaging in more technical or contentious negotiations. Afford him the chance to role-play and receive coaching on his development areas. For example, by increasing his understanding of the importance of body language and tone.

Resilience Average

As composed under pressure as most, Simon should generally demonstrate good resilience. On occasion, he may need encouragement to look for the positives and remain upbeat. Learning to vary his approach to overcoming setbacks may also help. Set Simon a task of identifying his stress triggers and the ways in which he can negate them in order to reduce the risk of burnout.



Simon reports to be as happy as most taking the lead. However, he may benefit from having time to build confidence in the situation before being more directive. Self-reflecting on what makes people tick may provide Simon with useful insights which he can leverage to achieve outcomes. He may also wish to review the appropriateness of the delegation techniques he uses to drive progress.


As socially competent as most, Simon may enjoy having some introductions to key people made for him. However, he should also enjoy being able to spend time building relationships and getting to know people in his own time. Encourage him to try out different ways to initiate and deepen connections with other people, reading their body language cues to judge how well it's going.

Ingenuity Average

Profiling as moderately innovative, Simon should contribute some new ideas when brainstorming. To increase this behaviour, consider removing any risks and negative reactions to new ideas. Get him to reflect on the long-term value of innovations to identify which will bring the most commercial value. Listening to podcasts by famed entrepreneurs may help him broaden his learning of the part innovation plays in business strategy.


Compared to his peers, Simon has profiled as being less likely to seek out or accurately use numerical information. When solving problems or making decisions involving numbers, he may require more intensive training to become as competent as others. He may also benefit from being reminded to look at and use data, as this may not be his natural instinct.


Working with small details for extended periods is likely to be disengaging for Simon. To maintain focus and deliver on time, he may need to tackle tasks in small bites. Ensure he is aware of the importance of following procedures, and delegates to more detailed employees where needed. If this is not an option, consider how he can use software or other tools to increase his delivery focus.



Adjusting to change and ambiguity may take longer for Simon than others. When changes are looming, speak to him in advance to give him greater time to adjust, and manage any emotional reaction. Deliver this information in a tactful and caring way to increase the chances of getting his buy in. Outline the rationale for the change, making its potential positive impact clear to reduce any fear of uncertainty.


Potentially less customer savvy than most, Simon may require careful training on delivery standards. This could include taking him through sample communications, timelines, and expected outcomes. Feedback around how to best interpret and solve customer queries may be warranted to ensure he is productive and tactful. Enable him to practice dealing with a wide range of customers, including rehearsing responses to difficult calls.


Less likely to see himself as an articulate communicator, particularly with regard to complex ideas or subject matter, Simon may benefit from having more time to absorb new information. He may enjoy receiving support with his interpretation, and gaining feedback around ways to better reframe and communicate it to different audiences for maximum impact.


Development Tips


Your responses indicate that you are likely to work well with others and be good at supporting collaborative goals. Here are some suggestions for further enhancing this ability.

Always project a shared team mentality, yet continue to treat people as individuals.

This is especially vital if you work with a team of experts. Start talking about 'we' and 'us', not 'me' and 'I'. Watch others' reactions so you are clear how they feel about things. Ensure everyone is held accountable for the commitments they make to the team.

Leverage diverse thinking or perspectives. Though it can elicit contradictory views, diversity leads to better planning, problem solving, and decision making. Let your own assumptions go in order to allow others to contribute their input too.


Your strategic thinking skills are likely to be an asset to leverage, however, as you get more senior, you may need to watch that the details of day to-day work are not overlooked.

Use your strategy every day. Maintain a clear vision to guide your thinking and decision making.

However, ensure you still consider which milestones you need to achieve along the way to make your strategy a reality. Allocate enough time to go deep into detail where you need to, and, where possible and appropriate, delegate.

Consistently scan for potential hurdles to achieving

your goals, and plan for contingencies. Keep focused on the company's long-term objectives, and how these relate to you and your team. What innovations have you implemented already? How are you assessing their success? What other innovations are you considering?


Engaging and persuading others when selling should be a real strength of yours. Still, consider the below advice to improve even more.

Tailor your approach. Each customer has their own objectives or hesitations.

Establish what these are and seek to address them in your pitch. Include your body language and tone. Will this customer respond best to a friendly, direct, or informative approach?

Ask more questions. Keep your

resolutions or statements minimal, and keep the customer talking. Ask them for clarification of what they mean, probe for the "why?". Entice the customer towards a sale by making them feel listened to and understood.



You demonstrate a strong insight into your strengths and development areas, and should enjoy opportunities to receive and learn from feedback.

Stay humble. Know your strengths, but don't advertise too often. Equally, over emphasising

your weaknesses could lower others' perceptions of your competence. Effective performers acknowledge feedback and then find ways to compensate for what they are not as good at.

Work on your blind spots. Do you have areas in which you

rate yourself more highly than others rate you? Elicit feedback on a particular area in which you feel you are good at but do not always see results. Is there any advice you were given on this that you have not incorporated?


Overall your responses suggest you should be practiced at breaking down goals into manageable steps to meet long-term, strategic objectives.

Don't let changes or unplanned events get to you. Take a deep breath. Adjust your

plan and make a note of what came up and why - is it something you can anticipate next time? Use your contingencies.

Delegate project work effectively. Assigning people tasks that are meaningful, achievable and that leverage

their strengths is a great way to inspire people to help you achieve your goals. Give people clear direction, but provide them with enough autonomy and authority to make them feel empowered, and to take some of the load off you.


Your results suggest that you are quite in tune with the people around you. Be sure to use this to your advantage in the workplace.

Use your interpersonal insights to enable you to respond with diplomacy and tact to a wide

range of people. Your calm demeanour should help you when having difficult or potentially confrontational conversations.

Share your expertise. Not everyone is as people-savvy as you appear to be. Where possible, help to coach

less insightful and tactful members of staff.

Be careful not to overburden yourself with the feelings and emotions of others. Find a happy medium. Show care and consideration, but realise that you cannot please everyone.



Overall, your responses indicate that your judgment and decision making is a strength to leverage.

While you may be comfortable making most decisions, be wary that those around you may not have the same confidence. If you look to others to sign-off

your decisions, take them a summary of the situation. Giving them something to work with shows the thought process behind your judgment.

Remember that at times it pays to slow down and ensure you have brought others along with you. Are there any emotional

elements of your decision that need to be considered? Have you factored in intuition, past experiences, and feelings? Others may not be as comfortable integrating information as you, and may therefore look for these aspects in your decision.


You demonstrate a strong focus on setting and reaching stretch goals, and driving yourself to achieve.

Be realistic in your expectations of others. Not everyone else will be as motivated and driven as you

are; you may need to cut them some slack. Reflect on occasions where a competitive drive is and isn't useful, and keep others in perspective.

Don't over-promise. Make sure you have the time and resources you

need to achieve your goals without burning out. Monitor the pressure you place on yourself. Are your goals still a top priority? Are you sacrificing the quality of your work in order to win against others?


Commercial acumen comes across as a likely strength of yours.

While you should leverage this strength, remember that others in the company may not have your commercial understanding. Your comfort with numbers should assist

you in going deeper on company reports and balance sheets. Take the time to share this knowledge and insights with others. Go slowly, and connect the dots for others as needed.

Be risk aware, not just risk aggressive. A long-term

commercial focus is important, however don't overlook the short-term priorities and immediate practicalities. There will likely be boxes you'll need to tick before you can progress an idea through the business.


Your results indicate that you have a strong capability to learn and apply new information or theories.

Help articulate concepts to others who are struggling to grasp these. Can you bring theories

to life with clear, interesting examples? Be an informal tutor by sharing what you have understood with your peers in a digestible way.

Be efficient. Keep seeking feedback on a range of topics, applying

this more broadly than the context in which it was gathered. For example, is there a theory you learnt or root cause issue you identified that is relevant to another area of the business?


Adherence Average

Your responses suggest that you value rules and guidelines, and work most effectively when operating within these.

While this is an asset to leverage, be mindful that you do not overcommit yourself, nor operate

in an overly bureaucratic way. If you are in a position of authority, be cautious about creating unnecessary 'red tape' for your staff. Maintain your common sense so that you don't end up following rules blindly.

Practice some flexibility. You may at times need to change processes for good reason. Be aware of these instances. Keep updating your customers on your progress and the rationale behind the change.


Your results indicate some competence at managing and developing people, but there may be potential for further development.

Continue to enhance the rapport, transparency and trust you have established

within the team. Let this open the door to having honest, constructive and direct conversations about issue resolution or people's personal development.

Know your team as individuals. Take time to understand

what motivates and drives each team member. Role model openness to feedback, and build on this by ensuring you have systems in place to provide information on what is and is not working.

Evaluation Average

While your results indicate some strength in this area, there may be scope for you to further refine your approach to analysis and evaluation.

Don't take anything at face value. Verify all sources to ensure the

accuracy, relevance, and meaning of the information before you consider its implications.

Sometimes visualising a complex situation using mind maps or storyboards, or breaking a problem down into smaller parts, can

help to make a situation simple. These techniques might help you to uncover variables that you may not have otherwise considered. Be sure to examine the options, risks, and pros and cons of different solutions.


Negotiation Average

Your results indicate that you will be fairly comfortable negotiating. Still, there may be scope for you to hone and refine your skills in this regard.

Always anticipate the other party's needs and their potential issues with what you are trying to achieve. Watch their body

language and consider their feelings. Negotiation is not just about persuading them to your point of view, you need to understand theirs first. Be prepared to make concessions in order to get what you want, but identify your non-negotiables before you engage.

Find a mentor. Seek

out someone who you've observed to be a skilled negotiator. Watch them in action, or carry out a role-play with them. What do they do that disarms you or agitates you? What do they do well? How do they adapt and adjust their approach to suit the person or situations?

Resilience Average

Your responses indicate that you show some strength here, but could still benefit from guidance around managing stress.

Identify your stress triggers. Write down instances in the past where you have lost

your composure or felt overwhelmed. Identify any repeating themes, then rehearse a more composed response for future events.

Persevere. If resistance from others makes you feel disheartened, remind yourself

that it's not personal. Ask yourself why others are resisting. Can you take a different approach that resonates more with them? Do they need more information or time? Focus on your goal and calmly push ahead.


While your responses suggest capability in this area, there may be an opportunity for you to enhance the way that you give direction and drive progress.

Are you delegating? If not, why not? Start with less critical

tasks, then as your confidence and trust in your team grows, start to delegate more. Ensure you communicate clear deadlines and expectations, then get out of the way and let them deliver.

Set your team up for success,

and then celebrate with them. Make sure goals are challenging yet achievable, and build a culture where mistakes are seen as learning opportunities. Act as a role model by ensuring you visibly deliver on your promises.



While your responses suggest that you are fairly adept in this area, you may still like to invest some time into strengthening your relationship building. Initiate interactions with new people. Read your audience and adjust your style in order

to generate the best response. Focus on your non-verbal cues. Listen attentively, ask questions, wait to offer your opinions. Treat every transaction as if the other person was a client.

Don't be too quick to judge. Start by listening. Approachable

people often get to hear important information that others are not told. This requires good listening without interrupting, asking clarifying questions and checking you understand. Know when to empathize, and when to offer solutions.

Ingenuity Average

Your responses suggest you should be capable of generating creative solutions, however this could be further developed.

Foster a sense of creativity amongst others. You don't need to come up with all the ideas yourself. Brainstorm in a group,

without rules or boundaries. Encourage others to take creative risks. Create a non-judgmental space for ideas to flow. Focus on asking 'why' and 'what if' questions to facilitate this.

Develop a habit of questioning the status quo. Disrupt the

'business as usual' mentality by asking if your current processes and products are still as effective as they could be. Have you seen clever ideas elsewhere, or industry trends that you can incorporate? Can you leverage feedback from others?


Your results suggest that you may be able to make better use of numerical information to support your decision making on the job.

Practice. What types of numerical data and problems are you likely

to be faced with on a regular basis? Take the time to get familiar with these before you are obliged to use them under pressure. Ask for support from a colleague or mentor if you need it.

Try to use data to

support your decision making as much as possible. While you may intuitively know the best course of action, having data to back you up may help to bring others on board with your views.



Your responses indicate that you could benefit from applying greater focus to the details and deadlines of your work.

Start setting yourself goals. Consider the kind of work environment that helps you maintain focus best.

Establish priorities and prerequisites. Which tasks do you need to complete before you start the next task, and which ones can you do concurrently?

Allow yourself time. Reviewing each step at the start of a project can save time

later by reducing the likelihood of you missing or misunderstanding tasks. Don't rush through requirements, go line by line to ensure you understand them. Remember that these exist to aid you in achieving your deliverables.


Your responses highlight a preference for routine over variety and change, and as such you may need to develop the way you handle new situations.

Define the change in clear terms. Ask the right questions to understand the effect of

the change on goal achievement. Some trial and error may be necessary. Minor mistakes provide valuable feedback as to what did and did not work, which can be used to improve your future choices.

Embrace the unknown. Look for the silver

lining of the situation, and don't let the change fluster you. Sticking to routine and familiarity offers safety, but it does not promote growth. Test yourself with something small. Ask yourself: what's the worst that could happen?


Overall, your results suggest that you would benefit from placing greater emphasis on delighting customers.

Anticipate customer needs. Consult with them about products and services, focusing on what they need rather than what you need

from them. Pay attention to what they say and how they say it. Customers are the reason your company exists; you want to be valuable to their business.

Remain calm in the face of conflict. An angry customer offers a chance to improve the

relationship. Listen carefully to identify their underlying concern, rather than jumping to conclusions or becoming defensive. Set service standards that you think are fair and achievable, even with a heavy workload and stick to them.



Your results suggest that you may be able to improve upon your ability to communicate information clearly and effectively.

Ensure you have the correct interpretation of something before you recommunicate it. Things get easily misconstrued

if not handled carefully. Ask for feedback on your communications before you send them to ensure they are accurate and suitable for your audience.

Avoid jargon, especially if you are speaking to a non-technical audience or someone from a different

department than yourself. Keep it simple and ensure you are clear about what interests others in your communication. Check the content, clarity, structure, and tone of what you have prepared to ensure it will be interpreted as intended.

How to guide

This report is to be used for recruitment and career development. This information is intended to give you good insight into a candidate's personality and competency results, forming relevant hypotheses which you can explore further. The report should be used as part of a robust selection process. Results remain valid for approximately 12 months.

Candidate results are produced by comparing each individual's

responses with those of a relevant comparison group. The personality items form a self-report questionnaire, meaning that a candidate’s results represent the way they see themselves and their behaviour, rather than necessarily how someone else might describe them. Nevertheless, research shows that self-report measures can be a powerful predictor of how a person will operate at work.

Our assessment of

a candidate's expected performance is based on their responses to this assessment, which need to be matched against the unique work environment and organisational culture they will be entering.

This information is part of Talegent's comprehensive suite of assessment and development reports. Please review our range to ensure that this report is the most appropriate for your current needs.

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